Our directory features reliable IT services companies in Chicago, supporting businesses in the Loop, River North, Lincoln Park, and West Loop. These experts provide managed IT, cybersecurity, cloud solutions, and network support across many sectors. Compare firms by expertise, pricing, and client reviews.

United States × Illinois × Chicago × Sort by: Number of Reviews ×Clear Filters
  • Global Workforce Solutions Company

    Global Workforce Solutions Company

    At Net2Source (N2S), staying ahead of the curve isnt optional its who we are. As a global Talent Company, Net2Source isnt just observing the future were building it. Our proprietary AI-powered recruiting engine enables us to deliver pre-vetted, on-demand talent at speed and scale...

    Top Services:

    • HR Outsourcing
    • BPO
    • Business Consulting
    • IT Services
    • Call Centers
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $50/hr
  • Transparent Cloud Consulting, Clear Solutions for Your Journey Ahead

    Transparent Cloud Consulting, Clear Solutions for Your Journey Ahead

    Mindsight is committed to transparent Cloud Consulting solutions. We align with your values and vision, ensuring clarity in what we can and can't do. Driven by technology, transparency, and trust, we offer a unique approach to Cloud Consulting, free from marketing gimmicks and focused on genuine partnership...

    Top Services:

    • Cybersecurity
    • IT Services
    • Managed Services
    • Cloud Consulting
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    100 - 249
  • Kavi Global is a boutique business analytics solutions company. Our solutions automate data driven decision making enabling our clients to be more productive, profitable and competitive. The value we bring includes business and technology expertise, solutions delivery experience and a proven process framework...

    Top Services:

    • IT Services
    • Big Data Analytics
    • IT Compliance Solution
    Location
    Chicago, Illinois
    Number of Employees
    Under 49
    Minimal Budget
    Under $1,000
  • We value our team as our greatest asset and we ensure everyone is respected, recognized.

    We value our team as our greatest asset and we ensure everyone is respected, recognized.

    At 10Pearls, we have an inclusive and collaborative work culture that inspires innovation, drives excellence, and unlocks a team member’s true potential through focused development, shared mission and a sense of community. We value our team as our greatest asset and we ensure everyone is respected...

    Top Services:

    • AI Development
    • Mobile App Development
    • Blockchain
    • Software Development
    • IoT
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $50/hr
  • Precision-Crafted IT & Cloud Excellence.

    Precision-Crafted IT & Cloud Excellence.

    Empist offers managed IT and cloud solutions with nearly two decades of expertise. Our full-service approach includes robust IT services, comprehensive cloud services, and exceptional web and app development...

    Top Services:

    • Web Development
    • Managed Services
    • Mobile App Development
    • Cybersecurity
    • Cloud Consulting
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    250 - 499
    Minimal Budget
    Under $1,000
    Portfolios Count
    9 Projects Listed
  • Framework IT is a managed IT services provider specializing in support, strategy, and security for companies who want to form an agile IT environment. Using our data-driven methodology, The Evolution Framework, we build you a strategy tailored to your unique needs to improve productivity and incentivize...

    Top Services:

    • Managed Services
    • Cybersecurity
    • IT Services
    Location
    Chicago, Illinois
    Number of Employees
    Under 49
    Minimal Budget
    Under $1,000
  • We've been Chicagoland's trusted partner providing tech support, cloud services, integrated property technologies, networking, data protection, & cybersecurity for a single, predictable price...

    Top Services:

    • Cybersecurity
    • IT Services
    • Managed Services
    Location
    Chicago, Illinois
    Number of Employees
    Under 49
    Minimal Budget
    Under $1,000
  • AI Transformation Happens Here.

    AI Transformation Happens Here.

    Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes primarily for Global Fortune 500 companies...

    Top Services:

    • IT Services
    • Managed Services
    • AI Development
    Location
    Chicago, Illinois
    Number of Employees
    Under 49
  • Building A Better Working World

    Building A Better Working World

    EY offers Accounting, Business Consulting, and IT Services with a mission to build a better working world. It provides insights and quality services that instill trust in global capital markets and economies. EY focuses on developing exceptional leaders who deliver on their commitments to all stakeholders...

    Top Services:

    • Business Consulting
    • HR Outsourcing
    • Accounting
    • Cybersecurity
    • IT Services
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    1000 & Up
  • IT, Business, BPO, Audit, Tax and Advisory are just the beginning.

    IT, Business, BPO, Audit, Tax and Advisory are just the beginning.

    Grant Thornton LLP (US) is an IT, project management, audit, tax, AgTech, and BPO company headquartered in Chicago, Illinois with over 50 U.S. offices and access to a global network or member firms in over 135 countries. We offer a broad range of services in strategy and consulting, operations, technology and...

    Top Services:

    • Accounting
    • Business Consulting
    • Market Research
    • HR Outsourcing
    • Software Development
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $35/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    2 Projects Listed
  • Empowering Your Accounting Decisions.

    Empowering Your Accounting Decisions.

    Crowe LLP is a global accounting firm offering audit, tax, advisory, and consulting services. With deep industry expertise, we empower businesses to make informed decisions for lasting value. Recognized as a top workplace, we leverage our partnership with Crowe Global to provide comprehensive solutions...

    Top Services:

    • Accounting
    • HR Outsourcing
    • Business Consulting
    • Market Research
    • BPO
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    1000 & Up
  • CDH is an international accounting and consulting firm with headquarters in Chicago and Itasca since 1996...

    Top Services:

    • Accounting
    • HR Outsourcing
    • Business Consulting
    • Software Development
    • IT Services
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    100 - 249
    Average Hourly Rate
    $125/hr
    Minimal Budget
    $1,000 - $10,000
  • True Partners Consulting

    True Partners Consulting

    Baker Tilly USA is a privately-owned, trusted project management, tax consulting, and business advisory firm that helps public and large private enterprises navigate complex tax and financial regulations everywhere in the world...

    Top Services:

    • BPO
    • Accounting
    • HR Outsourcing
    • Business Consulting
    • IT Services
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    100 - 249
  • Unlock the Power of Your Content

    Unlock the Power of Your Content

    Hyland is a leading content services provider that enables thousands of organizations to deliver better experiences to the people they serve...

    Top Services:

    • IT Services
    • Managed Services
    Location
    Chicago, Illinois
    Number of Employees
    1000 & Up
  • Digital transformation I Custom Software development

    Digital transformation I Custom Software development

    Our team helps companies and non-technical entrepreneurs solve their tech challenges, from IT advisory, tech products development to digital transformation, workflow/workforce management tools...

    Top Services:

    • Software Development
    • Mobile App Development
    • eCommerce Development
    • Cybersecurity
    • IT Services
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    Under 49
    Average Hourly Rate
    $70/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    3 Projects Listed
  • Less IT More Business

    Less IT More Business

    Managed IT and cybersecurity provider delivering 80-second average response times, 6-minute average resolution times, 100% U.S.-based support, and 97.5% customer satisfaction to help businesses reduce downtime, improve productivity, and operate securely...

    Top Services:

    • IT Services
    • Managed Services
    • IT Compliance Solution
    • Cybersecurity
    • Cloud Consulting
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    50 - 99
    Average Hourly Rate
    $149/hr
    Portfolios Count
    5 Projects Listed
  • CHICAGO'S SMALL BUSINESS IT HELPDESK

    CHICAGO'S SMALL BUSINESS IT HELPDESK

    ProdigyTeks provides IT and Cybersecurity services to small businesses in the Chicagoland area...

    Top Services:

    • Managed Services
    • IT Services
    • Cybersecurity
    Location
    Chicago, Illinois
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Minimal Budget
    $1,000 - $10,000
  • Get Skilled Techs when you need it

    Get Skilled Techs when you need it

    We are providing computer and IT services to residences and businesses in Chicagoland...

    Top Services:

    • IT Services
    • Managed Services
    Location
    Chicago, Illinois
    Number of Employees
    Under 49
    Average Hourly Rate
    $125/hr
    Minimal Budget
    Under $1,000
  • Agile. Capable. Committed.

    Agile. Capable. Committed.

    sa.global, a trusted Microsoft partner, delivers cloud-based, vertical-focused solutions using Microsoft business applications & the Microsoft Business Cloud. Serving project-based verticals with 800,000+ users in 80 countries, sa.global has 30+ years of experience and multiple Microsoft accolades...

    Top Services:

    • ERP Consulting
    • CRM Consulting
    • Cloud Consulting
    • IT Services
    • Business Consulting
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    500 - 999
    Minimal Budget
    $1,000 - $10,000
  • Preparing your business for tomorrow by understanding your business today.

    Preparing your business for tomorrow by understanding your business today.

    We empower small and medium-sized businesses to make the very most of the technology they have, helping them to drive greater productivity and efficiency, while reducing costs...

    Top Services:

    • Managed Services
    • IT Services
    • Cloud Consulting
    • Cybersecurity
    • Business Consulting
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000
  • UNICOM Technologies, Inc., is a worldwide Information Technology Development, Services, Staffing and Consulting firm, based in Illinois...

    Top Services:

    • IT Services
    Location
    Chicago, Illinois
    Number of Employees
    100 - 249
  • Production AI you're not allowed to get wrong.

    Production AI you're not allowed to get wrong.

    iSimplifyMe is an AI Infrastructure & Orchestration firm. We architect and operate production AI on private AWS...

    Top Services:

    • AI Development
    • Software Development
    • Cloud Consulting
    • CRM Consulting
    • IT Services
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    Under 49
    Average Hourly Rate
    $299/hr
    Minimal Budget
    $50,000 & Up
    Portfolios Count
    3 Projects Listed
  • Optime-Tech is a technology, consulting and global IT service provider. With their core values of customer centricity, agility and innovation, they partner with their customers to help drive positive outcomes...

    Top Services:

    • IT Services
    Location
    Chicago, Illinois
    Number of Employees
    100 - 249
  • Reimagine your customer data integration...

    Top Services:

    • Cloud Consulting
    • IT Services
    • eCommerce Development
    Location
    Chicago, Illinois
    Number of Employees
    100 - 249
  • Full Service Accounting, Project Management & Finance Solutions

    Full Service Accounting, Project Management & Finance Solutions

    Hi, we are Kranz! We are the preeminent project management, accounting, and IT solutions firm helping start-ups and Venture Capital companies grow...

    Top Services:

    • IT Services
    • Accounting
    Location
    Chicago, Illinois
    Number of Employees
    250 - 499
  • At RGC, through thought leadership, our value is creating value for our clients. RGC is a Woman-Owned, MBE certified organization headquartered in Dallas, TX, with office locations in Chicago, IL, and Raleigh, NC...

    Top Services:

    • IT Services
    • Cloud Consulting
    Location
    Chicago, Illinois
    Number of Employees
    50 - 99
  • We understand your challenges because weve faced them, too.

    We understand your challenges because weve faced them, too.

    We are a leading finance & technology consulting firm helping organizations amplify growth...

    Top Services:

    • IT Services
    • Cloud Consulting
    Location
    Chicago, Illinois
    Number of Employees
    100 - 249
  • Trusted business advisors dedicated to transforming lives through proven IT solutions...

    Top Services:

    • Managed Services
    • IT Services
    • Web Development
    • Software Development
    • Digital Marketing
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    Under 49
  • Crystal Equation empower people and advance technology initiatives by building trust.

    Crystal Equation empower people and advance technology initiatives by building trust.

    Women-Owned Business Crystal Equation is that empowers people and technology by building trust. Crystal Equation actively identify needs, provide ongoing communication and place expertise toward Temporary staffing, direct hiring and managed services. Crystal Equation specialize in sourcing and placing...

    Top Services:

    • Staff Augmentation
    • IT Services
    Location
    Chicago, Illinois
    Number of Employees
    500 - 999
  • We Eat Software

    We Eat Software

    Faye stands at the forefront as global Salesforce consulting firm + SugarCRM and marketing automation consultants, turning software into pure efficiency. Our certified team excels in integrating platforms like SugarCRM, Zendesk, and Salesforce, ensuring optimized tech stacks for businesses. Powered by an...

    Top Services:

    • Software Development
    • IT Services
    • CRM Consulting
    Location
    Chicago, Illinois
    Number of Employees
    100 - 249
    Portfolios Count
    5 Projects Listed
  • Let your business thrive!

    Let your business thrive!

    Kumo Partners is a forward-thinking consultancy firm that offers a diverse range of services tailored to guide businesses towards success in a rapidly evolving digital landscape...

    Top Services:

    • IT Services
    • Software Development
    Location
    Chicago, Illinois
    Number of Employees
    Under 49
    Average Hourly Rate
    $200/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    5 Projects Listed
  • Global IT & Software Solution Company

    Global IT & Software Solution Company

    We have extensive global resources, deep industry, business process, and technological expertise, as well as a track record of producing uplifting success tales for businesses all over the world...

    Top Services:

    • Mobile App Development
    • Software Development
    • Software Testing
    • Wearables
    • CRM Consulting
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    100 - 249
    Average Hourly Rate
    $40/hr
    Minimal Budget
    $25,000 - $50,000
  • Intelligently Tailored Managed IT Services

    Intelligently Tailored Managed IT Services

    Protek-IT assists Chicago-based companies and nonprofit organizations in managing their information technology infrastructures, enhancing processes, making effective use of technology, and relieving the burden of management and ownership. Businesses who want to stay one step ahead of their rivals and...

    Top Services:

    • Cybersecurity
    • IT Services
    • Managed Services
    Location
    Chicago, Illinois
    Number of Employees
    Under 49
    Average Hourly Rate
    $165/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    2 Projects Listed
  • At Brocsoft we develop your ideas

    At Brocsoft we develop your ideas

    We are experts in creating personalized management systems, and we comprehend your company's needs and develop a solution in line with them...

    Top Services:

    • Mobile App Development
    • IT Services
    • Web Development
    Location
    Chicago, Illinois
    Number of Employees
    Under 49
    Average Hourly Rate
    $99/hr
    Minimal Budget
    $10,000 - $25,000
  • Revolutionize Your Healthcare Practice.

    Revolutionize Your Healthcare Practice.

    iCareBilling is a private American Healthcare IT Company that provides Insurance Credentialing, Medical Billing and other services to the healthcare industry across the United States, integrating services with any EHR, Practice Management, or Medical Billing Software...

    Top Services:

    • BPO
    • Web Design
    • WordPress Website Design
    • Managed Services
    • IT Services
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    500 - 999
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Leading Technology Partner Fortune 500 Enterprises Trust to Build, Modernize, and Scale Globally

    Leading Technology Partner Fortune 500 Enterprises Trust to Build, Modernize, and Scale Globally

    With 2,500+ consultants across the US, Canada, Latin America, and India, Improving puts experienced technologists in your market, not just on your project. Our teams understand the regulatory landscape, industry norms, and technical expectations of the markets you serve...

    Top Services:

    • IT Services
    • Software Development
    • Cloud Consulting
    • DevOps Consulting
    • Managed Services
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $199/hr
    Minimal Budget
    $10,000 - $25,000
  • World Class Audit & Tax Consulting Firm

    World Class Audit & Tax Consulting Firm

    RSM delivers the power of understanding to middle market businesses through world-class audit, tax and consulting services. With a focus on developing leading professionals and innovative solutions, we are dedicated to meeting our clients' evolving needs and driving economic growth in today's dynamic business...

    Top Services:

    • IT Services
    Location
    Chicago, Illinois
    Number of Employees
    1000 & Up
  • Expert managed IT services

    Expert managed IT services

    Ascend Technologies provides a comprehensive range of managed IT services, catering to business leaders spanning various industries. Our services are designed to optimize the visibility and utilization of deployed infrastructure and applications and ensure seamless day-to-day operations...

    Top Services:

    • IT Services
    • Cybersecurity
    Location
    Chicago, Illinois
    Number of Employees
    500 - 999
  • Your trusted partner in DevOps and IT

    Your trusted partner in DevOps and IT

    Elevate the Atlassian experience with Contegix - a distinguished Platinum Solutions Partner in DevOps consulting. Over two decades, we've been trailblazing secure Atlassian solutions, catering to diverse teams in both private and public sectors...

    Top Services:

    • DevOps Consulting
    • IT Services
    Location
    Chicago, Illinois
    Number of Employees
    250 - 499
  • Engineering Tomorrow, Integrating Today.

    Engineering Tomorrow, Integrating Today.

    Engineering Industries eXcellence (Engineering IndX) is the driving force of digital transformation in the industry. As an eminent division of the globally recognized Engineering Group, our role as system integrators shapes tomorrow's world...

    Top Services:

    • IT Services
    • Software Development
    • Mobile App Development
    Location
    Chicago, Illinois
    Number of Employees
    1000 & Up
    Portfolios Count
    3 Projects Listed
  • Your Premier Marketing Automation Consultants.

    Your Premier Marketing Automation Consultants.

    Founded by former IBM Salesforce experts, CloudMasonry is a top-tier marketing automation consultant. We offer specialized design and support for intricate Salesforce applications. With a team averaging five years in Salesforce consulting, we're your dependable partner for new projects and ongoing system...

    Top Services:

    • IT Services
    • Social Media Marketing
    Location
    Chicago, Illinois
    Number of Employees
    50 - 99
    Average Hourly Rate
    $100/hr
  • Refine, Re-innovate, Rediscover with TekReboot

    Refine, Re-innovate, Rediscover with TekReboot

    Delegate your business solution development to our trusted experts in the field of IT services, Software (full-stack) development, Web design, App design, and Digital marketing...

    Top Services:

    • Digital Services
    • Web Development
    • Software Development
    • Mobile App Development
    • Web Design
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    Under 49
    Average Hourly Rate
    $30/hr
    Minimal Budget
    $1,000 - $10,000
  • Your AI-Native Technology Partner

    Your AI-Native Technology Partner

    CodingCops is an AI-native technology and engineering partner specializing in AI development, vetted engineering talent, Salesforce, product & software development, and cloud & DevOps...

    Top Services:

    • AI Development
    • Software Development
    • Mobile App Development
    • Staff Augmentation
    • DevOps Consulting
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    250 - 499
    Average Hourly Rate
    $35/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    3 Projects Listed
  • Globally Recognized Digital and Engineering Solutions Partner.

    Globally Recognized Digital and Engineering Solutions Partner.

    Named Best AI Company and Software Development Company by The Netty Awards, Opinov8 is a global technology firm with development hubs across the United States, Europe, and Egypt...

    Top Services:

    • Software Development
    • Mobile App Development
    • UI/UX Design
    • Web Development
    • Big Data Analytics
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    250 - 499
    Average Hourly Rate
    $42/hr
    Minimal Budget
    $50,000 & Up
    Portfolios Count
    3 Projects Listed
  • Chicago's Premier IT Solutions Provider

    Chicago's Premier IT Solutions Provider

    XL.net, an IT services company based in Chicago, IL, specializes in tailored solutions for small and medium-sized businesses. With a focus on understanding unique business needs, XL.net aligns IT strategies with client objectives. Its approach involves thorough investigations, strategic planning, and ongoing...

    Top Services:

    • IT Services
    • Cybersecurity
    • Cloud Consulting
    • Managed Services
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000
  • Driving Business Success Through Technology.

    Driving Business Success Through Technology.

    TechNoir Solutions is a dedicated IT services company that propels ambitious businesses to success. With a genuine commitment to delivering results, its experienced team provides comprehensive technology services, solutions, and support. TechNoir Solutions offers scalable and secure IT infrastructure through...

    Top Services:

    • IT Services
    • Cloud Consulting
    • Mobile App Development
    Location
    Chicago, Illinois
    Number of Employees
    Under 49
    Average Hourly Rate
    $149/hr
    Minimal Budget
    $1,000 - $10,000
  • Securing Business Through Expert IT

    Securing Business Through Expert IT

    Adivi is a forward-thinking IT services and consulting firm dedicated to providing personalized and expert solutions for small businesses. Its mission revolves around delivering world-class IT service that empowers smaller enterprises to thrive. With a focus on friendly, efficient support and strategic...

    Top Services:

    • IT Services
    Location
    Chicago, Illinois
    Number of Employees
    Under 49
  • IT Talent For Business Success

    IT Talent For Business Success

    RentADev provides IT staffing services, connecting businesses with top-tier talent to fuel their growth without the hassle of traditional hiring. Whether businesses need developers, designers, marketers, or project managers, RentADev offers flexible solutions to meet their staffing needs and drive success...

    Top Services:

    • IT Services
    • Mobile App Development
    Location
    Chicago, Illinois
    Number of Employees
    100 - 249
    Average Hourly Rate
    $99/hr
    Minimal Budget
    $25,000 - $50,000
  • Small Business Accounting, Technology, & Growth Consulting.

    Small Business Accounting, Technology, & Growth Consulting.

    Fred Lundin CPA LLC is a Chicago-based CPA accounting and technology consulting firm specializing in serving e-commerce, solopreneurs, and small business owners. With a dedicated focus on these sectors, we provide tailored financial and technological solutions to help our clients thrive in their respective...

    Top Services:

    • Business Consulting
    • Market Research
    • Accounting
    • BPO
    • CRM Consulting
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    3 Projects Listed
  • Empowering Performance Through Technology

    Empowering Performance Through Technology

    Simply Smart Technology is not just an IT services agency. It is a strategic partner committed to delivering fully managed IT support services to performance-focused businesses. Its team combines top-notch customer service with high-quality technical support, ensuring seamless operations and alignment with...

    Top Services:

    • IT Services
    Location
    Chicago, Illinois
    Number of Employees
    Under 49
    Average Hourly Rate
    $149/hr
    Minimal Budget
    $1,000 - $10,000

Frequently Asked Questions About Top IT Services in Chicago

What services does an IT company in Chicago typically provide?

IT companies in Chicago typically provide a suite of managed IT services that serve as an external tech department for businesses. 

Common service offerings include: 

1. Managed support and infrastructure 

  • 24/7 help desk: Remote and on-site technical support for hardware and software issues. 
  • Network management: Setup and maintenance of LAN/WAN, Wi-Fi, and server infrastructure. 
  • IT asset management: Tracking and updating devices (PCs, servers, and mobile devices). 

2. Cybersecurity and compliance 

  • Threat protection: Implementation of firewalls, endpoint protection, and antivirus software. 
  • Security training: Employee awareness programs to prevent phishing and social engineering. 
  • Regulatory compliance: Ensuring systems meet industry-specific standards like HIPAA (Healthcare), FINRA (Finance), or CMMC (Defense). 

3. Cloud and communication 

  • Cloud services: Migration and management for platforms like Microsoft 365, Google Workspace, and AWS/Azure. 
  • VoIP solutions: Modern internet-based phone systems and unified communication tools (Teams, Zoom). 

4. Strategy and continuity 

  • Business continuity: Data backup and disaster recovery planning to minimize downtime. 
  • Virtual CIO (vCIO): Strategic consulting to align technology investments with long-term business goals. 

How do these services reduce business downtime?

IT services in Chicago reduce downtime primarily by shifting from a reactive (fix it when it breaks) to a proactive (prevent it before it breaks) model.  

Managed service providers (MSPs) use 24/7 monitoring tools to identify early warning signs, such as a failing hard drive or unusual network spikes, which allows them to resolve issues before they escalate into full-scale outages. Maintenance often happens after hours, ensuring your team stays productive without technical interruptions. 

Beyond daily prevention, these services minimize downtime through robust disaster recovery (DR) and automation. The IT company in Chicago automatically backs up your data and maintains a ready-to-use backup system. If there is a cyberattack or hardware failure, they can restore your systems within minutes instead of days. 

Additionally, automated security patching and standardized system configurations eliminate human errors and compatibility quirks that frequently cause unplanned crashes.

What is the difference between managed IT and co-managed IT?

FeatureManaged ITCo-managed IT
Primary goalOutsource the entire IT functionAugment and support an existing team
Internal staffNot required (or zero)Required (at least one IT lead)
ControlThe provider makes most daily decisionsShared; internal team retains oversight
AccountabilityMSP is solely responsible for uptimeShared responsibility between both teams
Cost structurePredictable, all-inclusive monthly feeVariable fee + internal salaries/benefits
Best forSmall to mid-sized firms without ITMid-sized to large firms with overstretched IT
Tools/licensesProvided and managed by MSPShared access to MSP's enterprise tools

In a managed model, the external provider – IT firm Chicago - is your IT department. In a co-managed model, the external provider is an extension of your existing in-house team. 

Managed IT (Fully managed) 

The Managed Service Provider (MSP) assumes 100% responsibility for your technology. They handle all, from the help desk and hardware to high-level cybersecurity and long-term strategic road mapping. This model is suitable for organizations without internal IT staff that want a turnkey solution with a predictable monthly cost. 

Co-managed IT 

This is a partnership in which responsibilities are split between your in-house IT staff and the MSP. Your internal team typically handles daily user requests, while the MSP provides specialized tools, 24/7 monitoring, or heavy-duty engineering that a small internal team lacks. It prevents burnout and fills skill gaps without replacing existing employees. 

What is the cost structure for IT services in Chicago?

Cost structurePriceHow billing works
Managed IT services$100 to $250 per user/monthFixed monthly fee
Per device support$50 to $150 per device/monthFixed monthly fee
Break/fix hourly$120 to $280 per hourPay when needed
Prepaid hourly plans$50 to $225 per hourBuy support hours
Compliance services$100 to $500 per hourSpecialized work

The cost structure for IT services in Chicago follows three main pricing models

1. Monthly subscription (Managed IT services) 

This is the most common structure. You pay a fixed monthly fee. 

Pricing: 

  • $100 to $250 per user per month for full IT support 
  • $50 to $150 per device per month for device-level support 

What it includes: 

  • Helpdesk support 
  • Cybersecurity protection 
  • System monitoring 
  • Data backups 
  • Software updates 
  • Compliance support 

2. Hourly pricing (Break/fix or prepaid hours) 

You pay only when you need help, no monthly contract. Cost increases if problems happen often. 

Pricing: 

  • $120 to $280 per hour for on-demand support 
  • $50 to $225 per hour if you pre-buy hours 

3. Specialized services pricing 

Used for compliance, audits, or advanced security. 

Pricing: $100 to $500 per hour or $50 to $150 per device per month 

Used for: 

  • HIPAA or SOC compliance 
  • Security audits 
  • Risk assessments 

How does the Chicago Cloud Tax affect IT costs in 2026?

In 2026, the Chicago Cloud Tax, or the Personal Property Lease Transaction Tax (PPLTT), increased from 11% to 15% on January 1st. This tax specifically targets nonpossessory computer leases, which include almost all cloud-based software (SaaS), infrastructure (IaaS), and platform services (PaaS) used within city limits.  

For local businesses, this means any subscription to tools like Microsoft 365, AWS, Zoom, or Salesforce now carries a 15% surcharge, often passed directly from the provider to the customer's invoice. 

This rate hike makes Chicago's technology costs among the highest in the country, as most other jurisdictions do not impose such a steep local tax on digital services. While there is an exemption for startups under 5 years old with less than $25 million in revenue, established mid-sized companies must factor in the 15% overhead in their IT budgets.  

To manage these costs, many Chicago IT firms are increasingly using apportionment affidavits, which allow them to pay tax only on the percentage of employees working in the city rather than on their entire global workforce. 

ReceiveFreeProposals

For your project

1

Specify your budget, timeline and project requirements

2

Our experts curate a list of up to 5 most qualified candidate agencies

3

We connect you with them so you can choose the most suitable partner