Looking for a managed IT service provider in the USA? DesignRush simplifies the process for you by showcasing top managed services, supported by a 4.5-star average rating from 800+ verified reviews. Browse trusted companies and filter by pricing or reviews to confidently choose the best option for your business.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
When US enterprise teams need managed data infrastructure and analytics at scale, Veraqor delivers solutions for Fortune 100 organizations from its Princeton, New Jersey headquarters. The firm's 200+ certified professionals work across industries including pharmaceuticals, retail, and fintech, implementing...
Top Services:
- Software Development
- AI Development
- Wearables
- Staff Augmentation
- Managed Services
- Show more
- Location
- Princeton, New Jersey
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $49/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 6 Projects Listed
For managed IT infrastructure and security needs, Cascade Web Development delivers hosting, cloud services, and network security solutions for US organizations alongside its core web development practice. Based in Portland, Oregon since 2001, the firm manages Linux server environments and maintains ongoing...
Top Services:
- Web Development
- eCommerce Development
- WordPress Website Design
- Web Design
- UI/UX Design
- Show more
- Location
- Portland, Oregon
- Number of Employees
- Under 49
- Average Hourly Rate
- $160/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 5 Projects Listed
The 20 MSP delivers Managed IT Services that help businesses operate smarter, safer, and more efficiently across single and multi-location environments. We act as a true extension of your organization, providing proactive IT support, cybersecurity, cloud and Microsoft and Apple management, and strategic IT...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- Location
- Plano, Texas
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $200/hr
- Minimal Budget
- $1,000 - $10,000
NIX is a global software engineering company with over 3,000 professionals, delivering solutions that help everyone from SMBs to large enterprises scale, streamline operations, and achieve measurable results...
Top Services:
- Software Development
- Staff Augmentation
- AI Development
- Cloud Consulting
- Cybersecurity
- Show more
- Location
- Tampa, Florida
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 8 Projects Listed
KMC is a business services company dedicated to helping businesses fulfill their potential by making operations smoother and more efficient. Our comprehensive offerings range from end-to-end Employer of Record (EOR) services to beautifully designed workspace solutions...
Top Services:
- HR Outsourcing
- Customer Support
- IT Services
- Digital Marketing
- Business Consulting
- Show more
- Location
- Las Vegas, Nevada
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
Divine Logic helps growing businesses simplify technology, strengthen security, and achieve long-term success through proactive IT solutions...
Top Services:
- Managed Services
- Location
- Fresno, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $195/hr
- Minimal Budget
- $1,000 - $10,000
Located in the heart of Massachusetts, Radius Executive IT Solutions is the premier provider of managed IT services in Boston and surrounding areas. Based at 40 Shattuck Rd Suite 209, Andover, MA 01810, our expert team delivers scalable and secure IT support solutions tailored to the unique needs of insurance...
Top Services:
- Managed Services
- Location
- Andover, Massachusetts
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $1,000 - $10,000
We deliver expert IT consulting and custom software development services, helping businesses innovate and scale. Our team provides strategic guidance, end-to-end development, and reliable technical support. We also offer training and staffing solutions, connecting skilled professionals to global...
Top Services:
- Managed Services
- Location
- Breinigsville, Pennsylvania
- Number of Employees
- Under 49
- Average Hourly Rate
- $30/hr
- Minimal Budget
- $1,000 - $10,000
Ashton Technology Solutions is a strategic business technology consultant and managed IT services provider serving SMBs throughout Greater Cleveland and Northeast Ohio. We don't serve technology; we serve the people who rely on it...
Top Services:
- Managed Services
- Cloud Consulting
- Software Development
- IT Services
- Cybersecurity
- Show more
- Location
- Cleveland, Ohio
- Number of Employees
- Under 49
- Average Hourly Rate
- $200/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 2 Projects Listed
Miles IT, founded in 1997, leads in Managed IT Services and Legal Technology, helping businesses across the U.S. to achieve more through technology. We provide 24/7 support, software development, digital marketing, and have been recognized as one of the nation's top IT companies...
Top Services:
- Managed Services
- Cybersecurity
- IT Services
- Web Development
- Software Development
- Show more
- Location
- Tampa, Florida
- Number of Employees
- 500 - 999
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 5 Projects Listed
Since 1996, Ascendix Technologies has been headquartered in Dallas, Texas. The company specializes in AI implementation, CRM consulting, and tailored software development. With auxiliary development hubs located offshore in Poland, Portugal, and Luxembourg, our company boasts a global presence...
Top Services:
- AI Development
- CRM Consulting
- Software Development
- Mobile App Development
- Managed Services
- Show more
- Location
- Dallas, Texas
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 5 Projects Listed
Astute Technology Management delivers IT and cybersecurity solutions that empower people and boost productivity. With expert support, cloud, backup, and compliance, our certified team ensures fast, reliable service through a people-first approach...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- Cloud Consulting
- IT Compliance Solution
- Show more
- Location
- Dublin, Ohio
- Number of Employees
- Under 49
- Average Hourly Rate
- $200/hr
- Minimal Budget
- $1,000 - $10,000
Charter Technology Solutions (CTS) is an IT and Cybersecurity Solutions Provider dedicated to helping K-12, nonprofits and commercial organizations create non-disruptive technology environments, instill security to avoid cyber disasters, unify systems & manage costs so users can thrive...
Top Services:
- IT Services
- Cybersecurity
- IT Compliance Solution
- Cloud Consulting
- Managed Services
- Show more
- Location
- New York City, New York
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
37SOLUTIONS provides strategic technology leadership and digital services for small businesses and personal brands. We bring enterprise-grade thinking to businesses that don't need a full-time CTO and pair it with hands-on execution across hosting, development, and marketing.Fractional CTO & Technology...
Top Services:
- Cloud Consulting
- IT Services
- Business Consulting
- Managed Services
- Web Design
- Show more
- Location
- Pittsburgh, Pennsylvania
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
Custom Software Development and IT Consulting Company...
Top Services:
- Software Development
- eCommerce Development
- Web Development
- Mobile App Development
- UI/UX Design
- Show more
- Location
- San Jose, California
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 6 Projects Listed
Most fast-growing companies dont struggle because of their product they struggle because their IT cant keep up with the pace of the business. Fintechs and hypergrowth companies require secure, efficient, compliant, and fully optimized IT environments, yet the market is saturated with generalist MSPs that...
Top Services:
- Managed Services
- Cybersecurity
- IT Compliance Solution
- IT Services
- Cloud Consulting
- Show more
- Location
- New York City, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $115/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 2 Projects Listed
Femote is a social impact agency specializing in providing data annotation and data entry services to AI companies, with a focus on empowering women through its operations. Through our services, we contribute to the advancement of AI technology while fostering gender empowerment initiatives...
Top Services:
- Managed Services
- Big Data Analytics
- Location
- Newark, Delaware
- Number of Employees
- Under 49
- Average Hourly Rate
- $20/hr
- Minimal Budget
- $1,000 - $10,000
Just By Design helps established businesses become the answer in Google, in ChatGPT, and everywhere their customers are searching for solutions...
Top Services:
- Branding
- Logo Design
- Web Design
- SEO
- Social Media Marketing
- Show more
- Location
- Bend, Oregon
- Number of Employees
- Under 49
- Average Hourly Rate
- $165/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 7 Projects Listed
PC Network Solutions is a trusted Managed IT Services provider serving Palm Beach Gardens, West Palm Beach and businesses throughout South Florida. We specialize in proactive IT support, cybersecurity protection, network management, cloud solutions and technology consulting. Our team helps businesses reduce...
Top Services:
- Managed Services
- Cloud Consulting
- Cybersecurity
- Location
- Palm Beach Gardens, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
GCS Technologies is a Microsoft-focused managed IT, cybersecurity and AI readiness provider in Austin, Texas. Since 2000, our in-house Austin team has supported small and mid-sized businesses. We are SOC-audited, and as a Microsoft Partner we build on Microsoft 365, Azure, Copilot and Defender...
Top Services:
- Cybersecurity
- Managed Services
- IT Services
- Cloud Consulting
- AI Development
- Show more
- Location
- Austin, Texas
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
We are a team of online marketing professionals. We understand the search engine ecosystem and IT requirements for the current market. Our unique approach to SEO allows us the capability to take your site to the top of major search engines...
Top Services:
- Digital Marketing
- SEO
- PPC
- Social Media Marketing
- eCommerce
- Show more
- Location
- Liberal, Kansas
- Number of Employees
- Under 49
- Average Hourly Rate
- $29/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 4 Projects Listed
ITD Cloud is a technology advisory firm that works alongside CTOs to source, purchase, and implement the right telecom in their organization so that they can be confident in their tech while skipping the hassle, confusion, and high cost of it all...
Top Services:
- Managed Services
- Cloud Consulting
- IT Services
- Cybersecurity
- Show more
- Location
- Tampa, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $18/hr
- Minimal Budget
- $1,000 - $10,000
Space Cadets offers a comprehensive array of technology solutions, encompassing managed IT, networking/WiFi, audio/visual, and both physical and cyber security solutions. Our diverse range of services caters to businesses' various technological needs, ensuring seamless integration and top-notch performance...
Top Services:
- Cybersecurity
- Managed Services
- Location
- San Francisco, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
Our team of expert software engineers leads our clients through the product development process, laying out clear expectations and goals to hasten the product's time to market...
Top Services:
- Software Development
- Staff Augmentation
- Digital Strategy
- eCommerce Development
- UI/UX Design
- Show more
- Location
- Chicago, Illinois
- Number of Employees
- Under 49
- Average Hourly Rate
- $49/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 2 Projects Listed
7tech is not only a Managed Services Provider (MSP), but also a Managed Security Services Provider (MSSP) with solutions designed to help mid-sized businesses with or without an internal IT department secure data and protect their organization...
Top Services:
- Managed Services
- Cybersecurity
- IT Services
- IT Compliance Solution
- Cloud Consulting
- Show more
- Location
- San Antonio, Texas
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
At Krove, our mission is to empower businesses with reliable, secure, and innovative IT solutions. We deliver personalized managed services that keep our clients connected, protected, and prepared for the future. Driven by a passion for technology and a commitment to excellence, we simplify complexity, solve...
Top Services:
- Managed Services
- Cloud Consulting
- IT Services
- Cybersecurity
- IT Compliance Solution
- Show more
- Location
- Pompano Beach, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $200/hr
- Minimal Budget
- $1,000 - $10,000
Nexus Ideal Solutions runs IT for businesses that depend on it but do not want to build a department to manage it. We handle managed IT, cybersecurity, network design, cloud, and backup for law firms, medical practices, schools, and professional-services firms across the Northeast and South Florida...
Top Services:
- Managed Services
- IT Services
- Cloud Consulting
- Cybersecurity
- IT Compliance Solution
- Show more
- Location
- Branchburg, New Jersey
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
Trusted managed IT, cybersecurity, and cloud solutions provider serving Senior Living, Healthcare, and SMBs since 1999. Nationally recognized on Inc. 5000 and CRN's MSP 500 list...
Top Services:
- Managed Services
- Cybersecurity
- Cloud Consulting
- IT Services
- IT Compliance Solution
- Show more
- Location
- Henrico, Virginia
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $199/hr
- Minimal Budget
- $1,000 - $10,000
eTop Technology keeps Inland Empire businesses running with security-first managed IT. From our Redlands headquarters we support law firms, manufacturers, engineering firms, and professional services teams across Southern California with 24/7 monitoring, responsive help desk, compliance guidance, and cloud...
Top Services:
- Managed Services
- Cybersecurity
- IT Services
- Cloud Consulting
- IT Compliance Solution
- Show more
- Location
- Redlands, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $200/hr
- Minimal Budget
- $1,000 - $10,000
Zamak Technologies provides managed IT services, cybersecurity, backup and disaster recovery, and compliance for businesses, with offices in Miami, Florida and Rio de Janeiro, Brazil, serving clients across the Americas in English, Portuguese and Spanish. The team monitors, protects and recovers company...
Top Services:
- Managed Services
- Cybersecurity
- IT Services
- Cloud Consulting
- IT Compliance Solution
- Show more
- Location
- Miami, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $1,000 - $10,000
Founded by U.S. Air Force veteran Evan Fannin, The Network Gurus has kept Southwest Florida businesses running for more than 15 years. From our base in Englewood, we act as the in-house IT department for medical and dermatology practices, auto dealerships, law firms, and CPA firms across Sarasota and Manatee...
Top Services:
- Managed Services
- Cybersecurity
- IT Services
- Cloud Consulting
- IT Compliance Solution
- Show more
- Location
- Englewood, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $200/hr
- Minimal Budget
- $1,000 - $10,000
Lumari Tech is a premier provider of comprehensive IT solutions tailored to empower businesses across diverse industries. Our Team of certified experts offers a wide array of services, including IT support, cloud computing, cybersecurity, and network infrastructure management. With a commitment to delivering...
Top Services:
- Managed Services
- IT Services
- Cloud Consulting
- Cybersecurity
- IT Compliance Solution
- Show more
- Location
- Atlanta, Georgia
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
Heroic Technologies delivers trusted IT and cybersecurity solutions with an average response time of under 10 minutes and a 98%+ client satisfaction rating. As cyber threats continue to rise, with ransomware impacting two-thirds of businesses and cybercrime costs nearing $10 trillion, we empower organizations...
Top Services:
- Managed Services
- Cybersecurity
- IT Compliance Solution
- IT Services
- Staff Augmentation
- Show more
- Location
- Campbell, California
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
MARFI Systems is a SOC 2 Type II certified managed IT, cybersecurity and compliance provider in Santa Monica serving startups, healthcare, fintech and defense contractors across Los Angeles and Southern California. Launchpad bundles proactive IT, 24/7 SOC, endpoint and email security, identity, backup and...
Top Services:
- Managed Services
- Cybersecurity
- IT Compliance Solution
- IT Services
- Cloud Consulting
- Show more
- Location
- Santa Monica, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $175/hr
- Minimal Budget
- $1,000 - $10,000
LK Tech is a Cincinnati-based managed IT and cybersecurity provider helping small and midsized businesses simplify technology, reduce risk, and keep their teams productive. Since 1999, we have provided proactive IT support, cybersecurity, cloud services, and strategic technology guidance with one goal: make...
Top Services:
- Managed Services
- Cybersecurity
- IT Services
- IT Compliance Solution
- Cloud Consulting
- Show more
- Location
- Norwood, Ohio
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
Empowering Growth with Scalable Teams and Tailored Solutions for Startups and SMEs...
Top Services:
- IT Services
- CRM Consulting
- Managed Services
- Cloud Consulting
- Show more
- Location
- Aurora, Colorado
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
Managed IT and cybersecurity for privately owned businesses across Central Pennsylvania and nationwide. Headquartered in Mechanicsburg, PA. Founder-run since 2006...
Top Services:
- Managed Services
- IT Services
- Cloud Consulting
- IT Compliance Solution
- Cybersecurity
- Show more
- Location
- Mechanicsburg, Pennsylvania
- Number of Employees
- Under 49
- Average Hourly Rate
- $199/hr
- Minimal Budget
- $1,000 - $10,000
PCS Managed Services helps businesses strengthen operations with reliable managed IT, cybersecurity, cloud, consulting, network management, help desk, disaster recovery, and unified communications solutions. Serving organizations across industries such as healthcare, finance, manufacturing, legal, and...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- Cloud Consulting
- IT Compliance Solution
- Show more
- Location
- Memphis, Tennessee
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
Helping Businesses Streamline Systems | Increasing Productivity & Profitability | Passionate About Driving Innovation...
Top Services:
- CRM Consulting
- ERP Consulting
- Software Development
- Business Consulting
- IoT
- Show more
- Location
- Milford, Massachusetts
- Number of Employees
- Under 49
- Average Hourly Rate
- $130/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
BRITECITY Orange County's Award-Winning Managed IT Partner. Delivering 24/7 managed IT services, cybersecurity, and cloud solutions to Irvine, Anaheim, and all of Orange County since 2007. Flat-rate, no-surprises support with on-site & remote helpdesk, HIPAA compliance, and zero-downtime migrations. Trusted...
Top Services:
- IT Services
- Managed Services
- Cloud Consulting
- Cybersecurity
- Show more
- Location
- Irvine, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $205/hr
- Minimal Budget
- $1,000 - $10,000
Devign LLC is a remote-first software studio and TikTok LIVE creator agency. We build Devign Agency Suite, Devign TCN Agent and custom software for clients...
Top Services:
- Digital Services
- Web Design
- Web Development
- eCommerce Development
- Mobile App Development
- Show more
- Location
- Casper, Wyoming
- Number of Employees
- Under 49
- Average Hourly Rate
- $30/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
We build custom digital assets that work as hard as you do. By rejecting the "Framework Tax," we eliminate the 80% of unnecessary code that slows down your business and invites security exploits. Every Forge interface we build is optimized for speed, security, and technical SEO hygiene from day one...
Top Services:
- SEO
- Web Design
- Managed Services
- AI Development
- Show more
- Location
- Las Vegas, Nevada
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
Ellite Assistant is a professional remote staffing and virtual assistant services company that provides dedicated remote support to businesses. The company helps business owners and teams delegate administrative, customer service, sales, marketing, technical, research, and operational tasks to virtual...
Top Services:
- Business Consulting
- Digital Services
- HR Outsourcing
- Customer Support
- Managed Services
- Show more
- Location
- New York City, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $5/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Techmedics® helps businesses get the most out of their technology investments by offering comprehensive IT support plans flexible enough for any sized business, in any industry...
Top Services:
- Cloud Consulting
- Cybersecurity
- Managed Services
- IT Services
- Staff Augmentation
- Show more
- Location
- Pasadena, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $250/hr
- Minimal Budget
- $1,000 - $10,000
Dirigo Creative is a Raleigh-based digital marketing and SEO agency helping businesses grow their online visibility through ethical, results-driven strategies...
Top Services:
- Web Design
- SEO
- PPC
- Logo Design
- Graphic Design
- Show more
- Location
- Raleigh , North Carolina
- Number of Employees
- Under 49
- Average Hourly Rate
- $125/hr
- Minimal Budget
- $1,000 - $10,000
Rollout AI is the AI-native IT department for growing businesses. Founded by operators from Google, DeepMind, and Apple, we combine responsive tech support, enterprise-grade cybersecurity, and intelligent workflow automation into one seamless service. We handle everything a traditional MSP does — helpdesk...
Top Services:
- Cybersecurity
- Cloud Consulting
- AI Development
- Staff Augmentation
- CRM Consulting
- Show more
- Location
- San Francisco, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $175/hr
- Minimal Budget
- $1,000 - $10,000
AI4SALE is an AI-first digital agency that designs and builds production software, business automation, websites, mobile products, integrations, cloud infrastructure and cybersecurity solutions. We combine discovery, architecture, implementation and measurable verification in one delivery team, with...
Top Services:
- AI Development
- Software Development
- Mobile App Development
- Web Development
- Web Design
- Show more
- Location
- Cheyenne, Wyoming
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
At Vectorium Labs, we combine deep technical expertise with bold innovation to deliver cutting-edge, AI-powered software solutions that solve real-world challenges...
Top Services:
- AI Development
- Software Development
- Mobile App Development
- Big Data Analytics
- Web Development
- Show more
- Location
- New York City, New York
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
GenAI Protos is your agile AI engineering partner we deliver fully functional Generative AI prototypes in just8days, complete with expert guidance, documentation, and seamless handoff. We also provide micro advisory, On demand R&D, data engineering acceleration, and custom Edge AI development, deploying real...
Top Services:
- AI Development
- Software Development
- IT Services
- Managed Services
- Software Testing
- Show more
- Location
- California, Pennsylvania
- Number of Employees
- Under 49
- Average Hourly Rate
- $65/hr
- Minimal Budget
- $1,000 - $10,000
Whether its the life-sucking Google Beast, the unpredictable Meta Monster, or the wiley lil Wordpress, well help you get these creatures under control! Your online presence is too complicated...
Top Services:
- Digital Marketing
- SEO
- PPC
- Business Consulting
- Managed Services
- Show more
- Location
- Lebanon, Oregon
- Number of Employees
- Under 49
- Average Hourly Rate
- $135/hr
- Minimal Budget
- $1,000 - $10,000
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Hiring Guide: How to Choose the Best Managed IT Services Providers in the US
How to choose the best managed service provider in the United States?
Use the criteria below to narrow your shortlist before moving into detailed discussions:
- Clarify internal requirements
Start by mapping your current IT environment, key pain points, and expected growth. This helps you filter out providers that aren’t built for your scale or complexity. - Look for proven, relevant experience
Prioritize MSPs with experience supporting businesses like yours. Industry familiarity, certifications, and documented results signal the ability to operate within your technical and regulatory landscape. - Assess service breadth and maturity
An experienced MSP should support both daily operations and higher-level needs such as security, cloud optimization, and disaster recovery with the ability to adapt services over time. - Evaluate scalability and stability
The right partner can scale infrastructure and security as your business evolves, without service disruption or constant contract changes. - Review security and compliance readiness
Make sure the MSP you choose has proven experience handling data protection, risk management, and industry-specific compliance requirements. - Measure responsiveness and reliability
Clear SLAs, defined response times, and consistent communication practices are essential for maintaining continuity and minimizing downtime. - Check reputation and transparency
Client reviews and references should provide some insight into how the MSP will operate once the partnership starts.
What results could businesses expect from an MSP?
Working with a managed services provider leads to measurable operational outcomes alongside long-term business benefits. Here’s what you can expect:
- Reduced downtime and disruption
Organizations using managed services report up to a 27% decrease in system downtime, driven by continuous monitoring and faster incident response. - Lower overall IT operating costs
Companies that outsource IT operations report an average 19-30% reduction in IT operational expenses, primarily due to fewer outages, automation, and reduced internal overhead. - Faster issue resolution
AI-backed monitoring and automation used by MSPs have reduced incident response times by up to 40%. - Stronger resilience during security incidents
Managed security services helped mitigate over 36% of ransomware incidents globally in 2024, improving recovery speed and containment. - Better scalability as the business grows
You would be able to scale users, devices, and infrastructure without performance degradation or service gaps.
These results explain why in 2024 more than 68% of enterprises outsourced at least one IT function and why the U.S. accounted for 38% of the global MSP market.
How does a managed IT services company ensure security, compliance, and data protection?
With a global shortage of 3.5 million cybersecurity professionals, 43% of organizations now outsource cybersecurity capabilities to managed providers. MSPs help businesses protect their systems and data through continuous monitoring and compliance-led practices:
- Cybersecurity monitoring and response
MSPs provide 24/7 monitoring across networks, endpoints, and cloud systems. AI-powered detection significantly improves response speed: it reduces average breach detection time from 181 days to 51 days and enables 73% faster containment than in-house teams. - Ransomware and threat mitigation
Layered security controls and rapid isolation help limit the impact of attacks. In 2024, over 36% of global ransomware incidents were mitigated through MSP-managed security services, improving recovery and containment outcomes. - Backup, disaster recovery, and continuity
MSPs maintain encrypted, redundant backups and tested recovery plans, which are required under many regulatory frameworks and critical for minimizing downtime during incidents. - Compliance management
34% of companies adopted managed security services specifically to meet compliance standards such as HIPAA, PCI DSS, and GDPR. What MSPs do is track regulatory requirements and maintain audit-ready documentation.
How to tell if a business needs fully managed services or co-managed IT?
The decision comes down to how much internal IT capability you have and how much responsibility you want to retain.
Fully managed IT is typically the right fit if:
- You don’t have an internal IT team or rely on generalist support
- You want to outsource IT operations, security, and maintenance fully
- Predictable monthly costs matter more to you than hands-on control
In this model, the managed services company owns day-to-day IT, including help desk, infrastructure, cybersecurity, compliance, and planning.
Co-managed IT is usually a better option if:
- You already have an internal IT team, but they lack capacity or specialized skills
- You want to retain oversight while outsourcing areas like security, cloud, or monitoring
- Your IT needs to scale with growth or hybrid work
What questions should you ask before hiring a managed services firm?
Asking targeted questions early will help you clarify how a managed service provider operates in practice, beyond sales promises and proposals.
Relevant Background
- What services and technologies/platforms do you specialize in?
- Can you share case studies and client references similar to my project scope and complexity?
- What is your support coverage (e.g., onsite or remote, after-hours coverage)?
Services and Processes
- How are support requests handled end-to-end (e.g., channels, ticket triage, and service level agreements)?
- Which security frameworks and compliance standards do you follow?
- What are our operational governance practices for incident response, escalation, change management, and post-incident reviews?
- What recovery time and recovery point objectives do you commit to, and what architecture/backup assumptions are required to meet them?
Related to Your Project
- Who will manage our systems daily, and what is their seniority level?
- How will you integrate with our existing tools and systems?
- How do you handle scaling and capacity planning as demand grows?
- What level of ongoing support is included after onboarding, and what will be billed separately?
How to find top managed services companies on DesignRush that fit your budget?
DesignRush helps you avoid guesswork by identifying MSPs that align with your budget and hiring criteria. You can compare providers based on reviews, team size, and rates.
| High budget: $50,000+ |
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| Low budget: $25,000-$50,000 |
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Sources
DesignRush sustains a directory of over 40,000 agencies categorized by service category, location, expertise, and reviews. We build our database in two ways:
- Our dedicated team of agency experts actively searches the web for top-performing companies. We then pull information from their websites, online presence, and client testimonials to verify their status and qualifications prior to listing.
- The agencies listed get notified of their profiles on the website and they can choose to claim it or not, which suggests their availability for more collaborations.
Agencies can also reach out to DesignRush and must go through the verification process prior to being listed.
Why companies trust DesignRush
Every agency is independently vetted before it can be listed or ranked
4.8
4.8Some agencies pay for sponsored placement, clearly labeled and held to the same vetting standards.
Managed IT Services FAQs
What can a managed IT service provider do for business?
A managed service provider (MSP) is an external partner that manages and supports your IT systems so your team can focus on running the business instead of fixing tech issues.
MSPs typically handle:
- IT infrastructure management (networks, servers, hardware, and cloud systems)
- Proactive monitoring and maintenance to prevent downtime
- Cybersecurity and data protection, including threat detection and incident response
- Backup and disaster recovery to protect business-critical data
- Help desk and technical support for day-to-day issues
- IT planning and advisory, aligning technology with business goals
As IT environments grow more complex, more U.S. businesses are turning to managed services.
The U.S. managed services market reached $69.9 billion in 2024 and is projected to grow at a 10.5% CAGR through 2033, driven by remote work, cloud adoption, and rising cybersecurity threats.
What types of MSPs are there?
Managed service companies can be categorized in two ways:
1. By provider model (how the MSP operates and partners with your business)
| Type | What It Covers | Best For |
| Pure-Play MSPs | Core IT operations like monitoring, maintenance, patching, and system support | Small to mid-sized businesses needing reliable day-to-day IT management |
| Staffing-Led MSPs | Managed IT services combined with IT staff augmentation | Companies that need flexible capacity or temporary technical expertise |
| High-Level (Strategic) MSPs | End-to-end IT management, cybersecurity, cloud strategy, and long-term planning | Enterprises with complex infrastructure and strategic IT needs |
2. By service focus (what specific IT functions they manage)
Most specialize in one or more of the following areas:
- IT support: Ongoing monitoring, troubleshooting, and system maintenance
- Security services: Threat detection, vulnerability management, and compliance support
- Cloud services: Cloud migration, optimization, and ongoing management
- Network services: Network monitoring, performance optimization, and connectivity management
- Backup & disaster recovery: Data protection, backups, and business continuity planning
- Industry-specific: Tailored IT support for regulated sectors like healthcare, finance, retail, and legal
What benefits can businesses expect from managed IT service providers?
MSP services are designed to reduce operational strain and create more stability. Here’s what they bring to the table:
- Predictable IT costs
Fixed or subscription-based pricing reduces budget uncertainty and unexpected expenses. - Access to specialized expertise
On-demand support across infrastructure, cloud, security, and compliance. - Proactive system oversight
Performance issues now carry the same business impact as outages. According to Catchpoint’s SRE Report 2025, 53% of organizations agree that “slow is the new down,” reinforcing why proactive monitoring and performance management are core managed services benefits. - Stronger security foundations
Continuous threat monitoring, patching, and security controls reduce exposure to cyber risks. This is an increasing priority as the FBI recorded 859,532 cyberattacks in the U.S. in 2024, marking a 144% increase since 2018. - Simplified compliance support
Built-in processes ensure you meet regulatory requirements like HIPAA and PCI DSS. - Optimized technology management
Guidance on selecting, maintaining, and updating systems helps you avoid waste. - More focus on core work
Internal teams spend less time on IT operations and more on business priorities.
What is the difference between staff augmentation and managed services?
Staff augmentation providers and managed service providers both offer IT outsourcing solutions, but they differ in several key ways:
| Aspect | Staff Augmentation | Managed Services |
| Primary purpose | Fill skill or capacity gaps | Fully manage defined IT functions |
| Control | Client retains full control | Provider owns delivery and outcomes |
| Engagement type | Short-term or project-based | Usually ongoing, long-term partnership |
| Accountability | Client manages performance | Provider accountable via SLAs |
| Team integration | Works as part of your in-house team | Operates as an external IT owner |
| Cost structure | Hourly or contract-based | Typically fixed or subscription-based |
How much do managed service providers in the USA charge?
On average, managed service firms charge $150-$400 per user per month or $175-$300 per hour. For enterprise-level projects, pricing can start at $10,000 per month.
Main factors that influence MSP pricing:
- Number of users or devices
- Scope of managed services
- Infrastructure complexity and data volume
- Contract length and service hours
Common MSP pricing models:
- Per-user pricing: Predictable costs tied to headcount
- Per-device pricing: Charges based on supported hardware
- Tiered plans: Different service levels at increasing prices
- Flat-rate pricing: Unlimited support for a fixed monthly fee
- À la carte services: Pay only for specific IT needs