Looking for a managed IT service provider in the USA? DesignRush simplifies the process for you by showcasing top managed services, supported by a 4.5-star average rating from 800+ verified reviews. Browse trusted companies and filter by pricing or reviews to confidently choose the best option for your business.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
We execute software projects in true partnership spirit to exceed customer’s expectations by continually improving the processes and acquiring new skills...
Top Services:
- Software Development
- Web Design
- Web Development
- eCommerce Development
- UI/UX Design
- Show more
- Location
- Austin, Texas
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $30/hr
- Minimal Budget
- $10,000 - $25,000
Congruent Software, headquartered in Bellevue, WA, delivers software development and IT consulting to global enterprises. With 30+ years and 3,000+ projects, the Microsoft and Salesforce partner specializes in AI, cloud, custom apps, data analytics, Dynamics 365, Salesforce and SharePoint...
Top Services:
- AI Development
- Software Development
- Mobile App Development
- Software Testing
- IT Services
- Show more
- Location
- Bellevue, Washington
- Number of Employees
- 100 - 249
Intelligaia is a CX Design company that works with Business Process Groups to transform the business value of their products. Intelligaia brings innovative DesignOps practices to bridge the gap between strategy and execution at speed and scale...
Top Services:
- UI/UX Design
- AI Development
- Software Development
- Web Development
- Mobile App Development
- Show more
- Location
- Apex, North Carolina
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $55/hr
- Minimal Budget
- $10,000 - $25,000
Luqon IT Solutions is a 360-degree eCommerce and digital product development company, headquartered in Houston, Texas, with strong operational hubs in Sweden and Pakistan. Were expanding into KSA and the UK to serve a broader global client base with scalable, high-performing digital solutions...
Top Services:
- IT Services
- Web Development
- eCommerce Development
- Digital Marketing
- SEO
- Show more
- Location
- Houston, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $10,000 - $25,000
BirrTech is the partner of choice for many of the worlds leading enterprises, SMEs and technology challengers. We help businesses elevate their value through custom software development, product design, QA and consultancy services...
Top Services:
- IT Services
- Web Development
- Mobile App Development
- Big Data Analytics
- eCommerce Development
- Show more
- Location
- Seattle, Washington
- Number of Employees
- 50 - 99
GoBro Web Services is a California-based web design and digital solutions agency that helps businesses strengthen their online presence through professional website design, web and app development, branding, SEO, digital marketing, and technical support services. The agency focuses on delivering modern...
Top Services:
- Digital Services
- Graphic Design
- Web Design
- Digital Marketing
- Email Marketing
- Show more
- Location
- Lake Elsinore, California
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $12/hr
- Minimal Budget
- Under $1,000
Medro Inc is a technology consulting and software development company helping businesses accelerate growth through AI, Cloud computing, cybersecurity, managed IT services, and enterprise software solutions. Operating across the United States and India Through Medro Hi-Tech Symbol Private Limited, we partner...
Top Services:
- AI Development
- Software Development
- Cloud Consulting
- Cybersecurity
- IT Services
- Show more
- Location
- Austin, Texas
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
At Saguna Consulting, we work alongside businesses to create, build, and improve digital products powered by the latest in AI, cloud computing, and modern software engineering. We provide businesses with innovative, scalable technology solutions, helping to overcome tough business problems, boost operational...
Top Services:
- Digital Services
- UI/UX Design
- Web Development
- Digital Marketing
- AI Development
- Show more
- Location
- Irvine, California
- Number of Employees
- 50 - 99
- Minimal Budget
- Under $1,000
Straight Edge Technology is a company committed to excellence and working with a purpose. We want to create an environment that encourages teamwork and allows employees to strive for the same core values...
Top Services:
- Cybersecurity
- IT Services
- Location
- Corpus Christi, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
We are proud to serve and support San Antonio’s small business community...
Top Services:
- Cybersecurity
- Location
- San Antonio, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
Network Services, LLC is a business technology solutions provider and IT support company in the Western New York area...
Top Services:
- IT Services
- Location
- Buffalo, New York
- Number of Employees
- Under 49
Aunalytics brings together the best of human intelligence and leading digital technologies to transform business challenges into flexible, scalable solutions, measured by definable business outcomes...
Top Services:
- IT Services
- Software Development
- Cloud Consulting
- Cybersecurity
- Big Data Analytics
- Show more
- Location
- South Bend, Indiana
- Number of Employees
- 250 - 499
WYRE is an IT managed services provider built for the modern world. We enable businesses like yours to thrive by eliminating IT concerns. Rather than offer traditional security solutions and clunky support, WYRE provides a full suite of best-of-breed security, monitoring, and management tools that ensure data...
Top Services:
- IT Services
- Location
- Chattanooga, Tennessee
- Number of Employees
- Under 49
STR Technologies is an IT services and managed service provider (MSP) based in Union, Missouri, serving businesses across Missouri. Founded in 2006, the company provides comprehensive IT management through a flat monthly fee and a month-to-month, no-contract model. Its approach emphasizes proactive IT...
Top Services:
- IT Services
- Cybersecurity
- Location
- Union, Missouri
- Number of Employees
- Under 49
TLM Inside Sales is a lead generation and appointment setting agency in USA, Canada and Australia. Our email marketing solution is designed for B2B lead generation that focus on generating sales qualified leads...
Top Services:
- Email Marketing
- Direct Marketing
- Managed Services
- Market Research
- Business Consulting
- Show more
- Location
- Roseland, New Jersey
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $80/hr
TechParrot stands as a premier provider of Salesforce consulting services and solutions. Our comprehensive offerings encompass Salesforce implementation, integration, migration, customization, and ongoing support, all tailored to facilitate businesses in realizing their digital transformation objectives...
Top Services:
- CRM Consulting
- Staff Augmentation
- Software Development
- Mobile App Development
- Managed Services
- Show more
- Location
- Florida City, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $20/hr
A boutique cyber security consultancy firm that specializes in application security, cloud security, DevSecOps, threat modelling with focus on small businesses and startups. Also, provide multiple unique solutions like CyberRISK4Board and cyber risk management consulting...
Top Services:
- Cybersecurity
- Cloud Consulting
- Blockchain
- Managed Services
- Software Testing
- Show more
- Location
- Nashua, New Hampshire
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $10,000 - $25,000
NetNXT is a premier cybersecurity and IT infrastructure management company offering end-to-end network security and IT consulting services. Our core expertise includes SOC operations, vulnerability assessment & penetration testing (VAPT), risk management, endpoint and cloud security, SASE, SD-WAN, Zero Trust...
Top Services:
- Cybersecurity
- Managed Services
- IT Services
- IT Compliance Solution
- Show more
- Location
- Boulder, Colorado
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
DataCouch is a global AI capability partner delivering AI consulting, enterprise training, managed services, and TrustedAI solutions for Fortune 500 organizations worldwide...
Top Services:
- Big Data Analytics
- Cloud Consulting
- DevOps Consulting
- IT Services
- AI Development
- Show more
- Location
- Cheyenne, Wyoming
- Number of Employees
- Under 49
- Average Hourly Rate
- $99/hr
- Minimal Budget
- $1,000 - $10,000
FX31 Labs is a technology innovation partner specializing in AI, Blockchain, IoT, and custom software development. With 25+ years of leadership, we help startups, scale-ups, and enterprises accelerate growth through MVP development, scalable tech teams, and software outsourcing. Our agile approach ensures...
Top Services:
- Staff Augmentation
- IT Services
- HR Outsourcing
- IT Compliance Solution
- Managed Services
- Show more
- Location
- Millburn, New Jersey
- Number of Employees
- Under 49
- Average Hourly Rate
- $15/hr
- Minimal Budget
- $25,000 - $50,000
Blufig is a full-service B2B marketing agency built for technology, IT services and enterprise software brands. Since 2017 we've partnered with 150+ companies across India, North America, Europe and APAC, running strategy, brand building, demand generation and marketing technology under one roof...
Top Services:
- Social Media Marketing
- Digital Marketing
- Advertising
- Content Marketing
- AEO
- Show more
- Location
- Jersey City, New Jersey
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $20/hr
- Minimal Budget
- $1,000 - $10,000
Persistent Systems, a renowned global leader in software product development and technology services. Delve into our innovative offerings to stay ahead in the ever-evolving landscape of technology...
Top Services:
- AI Development
- Software Development
- Web Development
- Mobile App Development
- Blockchain
- Show more
- Location
- Santa Clara, California
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $50,000 & Up
Powercret is a Microsoft consulting and implementation partner helping businesses accelerate digital transformation. We specialize in Dynamics 365, Power Platform, AI & Copilot, Microsoft Azure, and SharePoint & M365. From CRM and ERP implementation to managed support and staff augmentation, we deliver...
Top Services:
- CRM Consulting
- ERP Consulting
- IT Services
- Web Development
- Web Design
- Show more
- Location
- Dover, Delaware
- Number of Employees
- Under 49
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
PIT Solutions is a technology-driven digital services provider with a people-first culture and a proven track record of delivering impactful solutions...
Top Services:
- Web Development
- UI/UX Design
- IT Services
- Managed Services
- Mobile App Development
- Show more
- Location
- Bellevue, Washington
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $35/hr
Native Engineering is a leading provider of innovative and reliable engineering solutions across India. Specializing in mechanical, civil, and infrastructure services, we combine technical excellence with a client-focused approach to deliver smart, sustainable, and cost-effective results. From concept to...
Top Services:
- IT Services
- IT Compliance Solution
- Cloud Consulting
- Managed Services
- Staff Augmentation
- Show more
- Location
- Portland, Oregon
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
Iqra Technology is a leading IT consulting and software development company delivering cost-effective, high-quality, and scalable technology solutions that help organizations accelerate their digital transformation. Since 2016, we have successfully delivered 1,000+ projects...
Top Services:
- CRM Consulting
- ERP Consulting
- Big Data Analytics
- Managed Services
- IT Services
- Show more
- Location
- Austin, Texas
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $15/hr
Nuventure Connect, established in 2009, delivers sustainable digital transformation through AI, IoT, and managed cloud services, offering secure, scalable global support backed by ISO 27001:2022 and SOC 2 certifications...
Top Services:
- Cloud Consulting
- AI Development
- Mobile App Development
- SEO
- DevOps Consulting
- Show more
- Location
- New York City, New York
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $20/hr
- Minimal Budget
- $1,000 - $10,000
At GlobalVox, we're your companions in the SAP journey, offering proven managed IT solutions. With over 20 years of experience, we uplift businesses by modernizing IT, ensuring security, and enabling flexibility...
Top Services:
- Mobile App Development
- Blockchain
- AI Development
- Software Development
- Web Development
- Show more
- Location
- Herndon, Virginia
- Number of Employees
- 100 - 249
From design to deployment, Claritus delivers secure, scalable, and user-friendly applications backed by 24/7 support...
Top Services:
- Web Development
- Mobile App Development
- DevOps Consulting
- Cloud Consulting
- IT Services
- Show more
- Location
- New York City, New York
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $30/hr
- Minimal Budget
- $10,000 - $25,000
Managed Service Providers by City
Managed Service Providers by State
Popular Services
Hiring Guide: How to Choose the Best Managed IT Services Providers in the US
How to choose the best managed service provider in the United States?
Use the criteria below to narrow your shortlist before moving into detailed discussions:
- Clarify internal requirements
Start by mapping your current IT environment, key pain points, and expected growth. This helps you filter out providers that aren’t built for your scale or complexity. - Look for proven, relevant experience
Prioritize MSPs with experience supporting businesses like yours. Industry familiarity, certifications, and documented results signal the ability to operate within your technical and regulatory landscape. - Assess service breadth and maturity
An experienced MSP should support both daily operations and higher-level needs such as security, cloud optimization, and disaster recovery with the ability to adapt services over time. - Evaluate scalability and stability
The right partner can scale infrastructure and security as your business evolves, without service disruption or constant contract changes. - Review security and compliance readiness
Make sure the MSP you choose has proven experience handling data protection, risk management, and industry-specific compliance requirements. - Measure responsiveness and reliability
Clear SLAs, defined response times, and consistent communication practices are essential for maintaining continuity and minimizing downtime. - Check reputation and transparency
Client reviews and references should provide some insight into how the MSP will operate once the partnership starts.
What results could businesses expect from an MSP?
Working with a managed services provider leads to measurable operational outcomes alongside long-term business benefits. Here’s what you can expect:
- Reduced downtime and disruption
Organizations using managed services report up to a 27% decrease in system downtime, driven by continuous monitoring and faster incident response. - Lower overall IT operating costs
Companies that outsource IT operations report an average 19-30% reduction in IT operational expenses, primarily due to fewer outages, automation, and reduced internal overhead. - Faster issue resolution
AI-backed monitoring and automation used by MSPs have reduced incident response times by up to 40%. - Stronger resilience during security incidents
Managed security services helped mitigate over 36% of ransomware incidents globally in 2024, improving recovery speed and containment. - Better scalability as the business grows
You would be able to scale users, devices, and infrastructure without performance degradation or service gaps.
These results explain why in 2024 more than 68% of enterprises outsourced at least one IT function and why the U.S. accounted for 38% of the global MSP market.
How does a managed IT services company ensure security, compliance, and data protection?
With a global shortage of 3.5 million cybersecurity professionals, 43% of organizations now outsource cybersecurity capabilities to managed providers. MSPs help businesses protect their systems and data through continuous monitoring and compliance-led practices:
- Cybersecurity monitoring and response
MSPs provide 24/7 monitoring across networks, endpoints, and cloud systems. AI-powered detection significantly improves response speed: it reduces average breach detection time from 181 days to 51 days and enables 73% faster containment than in-house teams. - Ransomware and threat mitigation
Layered security controls and rapid isolation help limit the impact of attacks. In 2024, over 36% of global ransomware incidents were mitigated through MSP-managed security services, improving recovery and containment outcomes. - Backup, disaster recovery, and continuity
MSPs maintain encrypted, redundant backups and tested recovery plans, which are required under many regulatory frameworks and critical for minimizing downtime during incidents. - Compliance management
34% of companies adopted managed security services specifically to meet compliance standards such as HIPAA, PCI DSS, and GDPR. What MSPs do is track regulatory requirements and maintain audit-ready documentation.
How to tell if a business needs fully managed services or co-managed IT?
The decision comes down to how much internal IT capability you have and how much responsibility you want to retain.
Fully managed IT is typically the right fit if:
- You don’t have an internal IT team or rely on generalist support
- You want to outsource IT operations, security, and maintenance fully
- Predictable monthly costs matter more to you than hands-on control
In this model, the managed services company owns day-to-day IT, including help desk, infrastructure, cybersecurity, compliance, and planning.
Co-managed IT is usually a better option if:
- You already have an internal IT team, but they lack capacity or specialized skills
- You want to retain oversight while outsourcing areas like security, cloud, or monitoring
- Your IT needs to scale with growth or hybrid work
What questions should you ask before hiring a managed services firm?
Asking targeted questions early will help you clarify how a managed service provider operates in practice, beyond sales promises and proposals.
Relevant Background
- What services and technologies/platforms do you specialize in?
- Can you share case studies and client references similar to my project scope and complexity?
- What is your support coverage (e.g., onsite or remote, after-hours coverage)?
Services and Processes
- How are support requests handled end-to-end (e.g., channels, ticket triage, and service level agreements)?
- Which security frameworks and compliance standards do you follow?
- What are our operational governance practices for incident response, escalation, change management, and post-incident reviews?
- What recovery time and recovery point objectives do you commit to, and what architecture/backup assumptions are required to meet them?
Related to Your Project
- Who will manage our systems daily, and what is their seniority level?
- How will you integrate with our existing tools and systems?
- How do you handle scaling and capacity planning as demand grows?
- What level of ongoing support is included after onboarding, and what will be billed separately?
How to find top managed services companies on DesignRush that fit your budget?
DesignRush helps you avoid guesswork by identifying MSPs that align with your budget and hiring criteria. You can compare providers based on reviews, team size, and rates.
| High budget: $50,000+ |
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| Low budget: $25,000-$50,000 |
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Sources
DesignRush sustains a directory of over 40,000 agencies categorized by service category, location, expertise, and reviews. We build our database in two ways:
- Our dedicated team of agency experts actively searches the web for top-performing companies. We then pull information from their websites, online presence, and client testimonials to verify their status and qualifications prior to listing.
- The agencies listed get notified of their profiles on the website and they can choose to claim it or not, which suggests their availability for more collaborations.
Agencies can also reach out to DesignRush and must go through the verification process prior to being listed.
Why companies trust DesignRush
Every agency is independently vetted before it can be listed or ranked
4.8
4.8Some agencies pay for sponsored placement, clearly labeled and held to the same vetting standards.
Managed IT Services FAQs
What can a managed IT service provider do for business?
A managed service provider (MSP) is an external partner that manages and supports your IT systems so your team can focus on running the business instead of fixing tech issues.
MSPs typically handle:
- IT infrastructure management (networks, servers, hardware, and cloud systems)
- Proactive monitoring and maintenance to prevent downtime
- Cybersecurity and data protection, including threat detection and incident response
- Backup and disaster recovery to protect business-critical data
- Help desk and technical support for day-to-day issues
- IT planning and advisory, aligning technology with business goals
As IT environments grow more complex, more U.S. businesses are turning to managed services.
The U.S. managed services market reached $69.9 billion in 2024 and is projected to grow at a 10.5% CAGR through 2033, driven by remote work, cloud adoption, and rising cybersecurity threats.
What types of MSPs are there?
Managed service companies can be categorized in two ways:
1. By provider model (how the MSP operates and partners with your business)
| Type | What It Covers | Best For |
| Pure-Play MSPs | Core IT operations like monitoring, maintenance, patching, and system support | Small to mid-sized businesses needing reliable day-to-day IT management |
| Staffing-Led MSPs | Managed IT services combined with IT staff augmentation | Companies that need flexible capacity or temporary technical expertise |
| High-Level (Strategic) MSPs | End-to-end IT management, cybersecurity, cloud strategy, and long-term planning | Enterprises with complex infrastructure and strategic IT needs |
2. By service focus (what specific IT functions they manage)
Most specialize in one or more of the following areas:
- IT support: Ongoing monitoring, troubleshooting, and system maintenance
- Security services: Threat detection, vulnerability management, and compliance support
- Cloud services: Cloud migration, optimization, and ongoing management
- Network services: Network monitoring, performance optimization, and connectivity management
- Backup & disaster recovery: Data protection, backups, and business continuity planning
- Industry-specific: Tailored IT support for regulated sectors like healthcare, finance, retail, and legal
What benefits can businesses expect from managed IT service providers?
MSP services are designed to reduce operational strain and create more stability. Here’s what they bring to the table:
- Predictable IT costs
Fixed or subscription-based pricing reduces budget uncertainty and unexpected expenses. - Access to specialized expertise
On-demand support across infrastructure, cloud, security, and compliance. - Proactive system oversight
Performance issues now carry the same business impact as outages. According to Catchpoint’s SRE Report 2025, 53% of organizations agree that “slow is the new down,” reinforcing why proactive monitoring and performance management are core managed services benefits. - Stronger security foundations
Continuous threat monitoring, patching, and security controls reduce exposure to cyber risks. This is an increasing priority as the FBI recorded 859,532 cyberattacks in the U.S. in 2024, marking a 144% increase since 2018. - Simplified compliance support
Built-in processes ensure you meet regulatory requirements like HIPAA and PCI DSS. - Optimized technology management
Guidance on selecting, maintaining, and updating systems helps you avoid waste. - More focus on core work
Internal teams spend less time on IT operations and more on business priorities.
What is the difference between staff augmentation and managed services?
Staff augmentation providers and managed service providers both offer IT outsourcing solutions, but they differ in several key ways:
| Aspect | Staff Augmentation | Managed Services |
| Primary purpose | Fill skill or capacity gaps | Fully manage defined IT functions |
| Control | Client retains full control | Provider owns delivery and outcomes |
| Engagement type | Short-term or project-based | Usually ongoing, long-term partnership |
| Accountability | Client manages performance | Provider accountable via SLAs |
| Team integration | Works as part of your in-house team | Operates as an external IT owner |
| Cost structure | Hourly or contract-based | Typically fixed or subscription-based |
How much do managed service providers in the USA charge?
On average, managed service firms charge $150-$400 per user per month or $175-$300 per hour. For enterprise-level projects, pricing can start at $10,000 per month.
Main factors that influence MSP pricing:
- Number of users or devices
- Scope of managed services
- Infrastructure complexity and data volume
- Contract length and service hours
Common MSP pricing models:
- Per-user pricing: Predictable costs tied to headcount
- Per-device pricing: Charges based on supported hardware
- Tiered plans: Different service levels at increasing prices
- Flat-rate pricing: Unlimited support for a fixed monthly fee
- À la carte services: Pay only for specific IT needs