Looking for a managed IT service provider in the USA? DesignRush simplifies the process for you by showcasing top managed services, supported by a 4.5-star average rating from 800+ verified reviews. Browse trusted companies and filter by pricing or reviews to confidently choose the best option for your business.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
Azumo
VerifiedVerified by the DesignRush team for authenticity and credibility.Build Intelligent Apps for Web, Mobile, Data, AI and Cloud
Azumo is based in California, in the United States, delivering AI development and nearshore engineering for managed IT services. Founded in 2016 with 100-249 employees, the firm maintains partnerships averaging 3.2 years with clients including Facebook, Omnicom, United Health and Discovery Channel.The San...
Top Services:
- AI Development
- Software Development
- Staff Augmentation
- Mobile App Development
- Big Data Analytics
- Show more
- Location
- San Francisco, California
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $55/hr
- Minimal Budget
- $50,000 & Up
- Portfolios Count
- 9 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAzumo Services
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Azumo Reviews & Testimonials
Software Development Review from Michael S.
We selected Azumo to develop our software. We transitioned from another development company, so Azumo was initially responsible for migrating our existing code and environments. We are currently still working with Azumo as our nearshore software development team on adding new items to our software.
UI/UX Design Review from Anonymous
Azumo helped us migrate our existing UIs into a new framework, creating reusable components and the infrastructure needed for future development. The developer they assigned became a seamless part of our team, always punctual, responsive, and a great fit overall.
Software Development Review from Anonymous
Thanks to Azumo’s work, our product is now more scalable, optimized, and ready for a growing user base. Their team has managed the engagement effectively, keeping us updated and addressing any challenges along the way. We’ve appreciated their constant availability and proactive communication.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsFor managed IT services across US small and medium-sized businesses, LME Services delivers from its Illinois headquarters with a 30-year track record. The firm specializes in cybersecurity, backup and recovery, network support, AI implementation, and compliance work. Clients include Subway, GoHatch...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- Cloud Consulting
- IT Compliance Solution
- Show more
- Location
- Hoffman Estates, Illinois
- Number of Employees
- Under 49
- Average Hourly Rate
- $180/hr
- Portfolios Count
- 8 Projects Listed
Rivell has completed many projects for US clients, including real estate services firms, manufacturing companies, and a school district technology deployment. Founded in 1997 and based in New Jersey, the firm offers managed IT services, cloud migration, cybersecurity, disaster recovery, and VoIP phone...
Top Services:
- IT Services
- Cloud Consulting
- Cybersecurity
- Managed Services
- Software Development
- Show more
- Location
- Mantua Township, New Jersey
- Number of Employees
- Under 49
- Average Hourly Rate
- $40/hr
- Portfolios Count
- 4 Projects Listed
For healthcare, finance, and manufacturing compliance needs, CIO Technology Solutions delivers for US organizations from its Tampa headquarters. Founded in 2010, the firm provides 24/7 monitoring, live-answer help desk, and HIPAA-compliant security services to clients across sectors requiring regulatory...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- Cloud Consulting
- IT Compliance Solution
- Show more
- Location
- Tampa, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $125/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 2 Projects Listed
Exigent Technologies LLC is based in New Jersey, in the United States, and provides managed IT services, cybersecurity, and cloud computing to businesses and nonprofits across four US offices in Morristown, New York City, Denver, and Los Angeles. Founded in 1997, the firm has nearly 30 years of experience...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- Cloud Consulting
- IT Compliance Solution
- Show more
- Location
- Morristown, New Jersey
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 3 Projects Listed
Aldridge is based in Texas, in the United States, and provides managed IT services, cybersecurity, and IT consulting with 24x7x365 support. Founded in 1984, the firm operates from Houston headquarters and maintains offices in Dallas, Fort Worth, San Antonio, Austin, and Seattle.Clients across nonprofit...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- Location
- Houston, Texas
- Number of Employees
- 100 - 249
Advanced Networks delivers fully managed IT and cybersecurity from our Los Angeles HQ and offices in Orange County and San Francisco, serving Southern California and the Bay Area. Unlimited support, proactive monitoring, and a full security stack, on a fixed monthly rate with no surprise costs...
Top Services:
- Managed Services
- IT Services
- Cloud Consulting
- Cybersecurity
- IT Compliance Solution
- Show more
- Location
- Los Angeles, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $200/hr
- Minimal Budget
- $1,000 - $10,000
When US startups and enterprises need blockchain integration and secure crypto infrastructure, Onez builds white-label wallets, DEX platforms, DeFi solutions and NFT marketplaces from its Atlanta headquarters. The team covers full Web3 product development including smart contracts, Telegram mini-apps and DAO...
Top Services:
- Mobile App Development
- Web Development
- Blockchain
- Software Development
- Product Design
- Show more
- Location
- Atlanta, Georgia
- Number of Employees
- Under 49
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 6 Projects Listed
For managed IT infrastructure and security needs, Cascade Web Development delivers hosting, cloud services, and network security solutions for US organizations alongside its core web development practice. Based in Portland, Oregon since 2001, the firm manages Linux server environments and maintains ongoing...
Top Services:
- Web Development
- eCommerce Development
- WordPress Website Design
- Web Design
- UI/UX Design
- Show more
- Location
- Portland, Oregon
- Number of Employees
- Under 49
- Average Hourly Rate
- $160/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 5 Projects Listed
eMazzanti Technologies has completed many projects for US clients, including organizations in financial services, manufacturing, healthcare, and legal sectors, achieving measurable outcomes such as a 70% reduction in cyber incidents and 50% improvement in operational efficiency through infrastructure...
Top Services:
- Cybersecurity
- IT Services
- Managed Services
- Cloud Consulting
- Show more
- Location
- Hoboken, New Jersey
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $50/hr
VND is a software and IT company in San Antonio, Texas, specializing in creating efficient tech solutions like web dashboards, mobile apps, and private clouds, and offering advanced services in managed IT, cybersecurity, data-center operations, cloud virtualization and AI implementations...
Top Services:
- Web Development
- WordPress Website Design
- AI Development
- Mobile App Development
- Software Development
- Show more
- Location
- San Antonio, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $135/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 25 Projects Listed
DOCUmation is Texas largest privately held managed services provider, delivering IT support, cybersecurity, cloud, print management, and automation. With offices statewide, DOCUmation helps organizations streamline workflows and optimize technology investments...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- Cloud Consulting
- IT Compliance Solution
- Show more
- Location
- San Antonio, Texas
- Number of Employees
- 100 - 249
Managed IT and cybersecurity provider delivering 80-second average response times, 6-minute average resolution times, 100% U.S.-based support, and 97.5% customer satisfaction to help businesses reduce downtime, improve productivity, and operate securely...
Top Services:
- IT Services
- Managed Services
- IT Compliance Solution
- Cybersecurity
- Cloud Consulting
- Show more
- Location
- Dallas, Texas
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $149/hr
- Portfolios Count
- 5 Projects Listed
Kinetix serves as a reliable IT ally for small to medium-sized enterprises in Michigan, delivering cybersecurity, VoIP phone systems, and managed IT solutions. Our comprehensive services empower businesses to leverage IT for enhanced profitability...
Top Services:
- Managed Services
- Cybersecurity
- IT Services
- IT Compliance Solution
- Cloud Consulting
- Show more
- Location
- Grand Rapids, Michigan
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
AI-first custom software, AI and IT services firm in McLean, VA and North Bethesda, MD, serving enterprise and government. SBA-certified EDWOSB and WOSB, CAGE 9RX92. A senior Sthenos team is accountable on every engagement, and we build a free clickable prototype before you commit...
Top Services:
- Software Development
- AI Development
- Staff Augmentation
- Mobile App Development
- Cloud Consulting
- Show more
- Location
- McLean, Virginia
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $50,000 & Up
- Portfolios Count
- 23 Projects Listed
The 20 MSP delivers Managed IT Services that help businesses operate smarter, safer, and more efficiently across single and multi-location environments. We act as a true extension of your organization, providing proactive IT support, cybersecurity, cloud and Microsoft and Apple management, and strategic IT...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- Location
- Plano, Texas
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $200/hr
- Minimal Budget
- $1,000 - $10,000
Since 2001, Consilien has helped SMB and mid-market companies run secure, stable IT that scales with the business. We're a security-first MSP offering Managed and Co-Managed IT, Managed Cybersecurity, compliance readiness (CMMC, NIST, SOC 2, PCI), vCIO and vCISO leadership, and AI governance...
Top Services:
- Managed Services
- Cybersecurity
- IT Services
- IT Compliance Solution
- Cloud Consulting
- Show more
- Location
- Torrance, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 8 Projects Listed
Ascendant is a Managed Service Provider specializing in managed IT services, cybersecurity, and IT support. With 30+ years of combined experience, Ascendant is recognized for fast response, deep technical knowledge, and consistently high service standards...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- Cloud Consulting
- Show more
- Location
- Franklin Township, New Jersey
- Number of Employees
- Under 49
- Average Hourly Rate
- $165/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 3 Projects Listed
K3 Technology is an Inc. 5000-ranked managed IT, AI and cybersecurity firm serving 30-250 employee businesses from Denver and Dallas. We deliver managed IT, cybersecurity, private AI environments, and cloud solutions for architecture, engineering, accounting, manufacturing, and more...
Top Services:
- Managed Services
- Cybersecurity
- Cloud Consulting
- IT Services
- Show more
- Location
- Greenwood Village, Colorado
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 3 Projects Listed
Live Oak IT Partners are an MSP that covers all of Texas. We take a very relationship focused approach to our partnerships with small businesses. Founded in Austin in 2014, Live Oak is focused on bringing comprehensive and proactive IT consulting and support to our clients...
Top Services:
- Managed Services
- Cloud Consulting
- IT Services
- Cybersecurity
- IT Compliance Solution
- Show more
- Location
- Austin, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- Under $1,000
Internet Nerdz stands as a premier technology services and consulting firm, dedicated to crafting innovative solutions tailored to meet the intricate demands of your digital transformation journey. With a steadfast commitment to excellence, we specialize in developing cutting-edge strategies and solutions...
Top Services:
- IT Services
- Managed Services
- Cloud Consulting
- Cybersecurity
- IT Compliance Solution
- Show more
- Location
- Pensacola, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $200/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Blueclone Networks, a Business Technology Advisor and Managed Services Provider (MSP/MSSP) provides Computer Services, Cloud Apps, VoIP, Helpdesk, and Cybersecurity to SMB along with Co-Managed IT Services to larger organizations & Enterprise...
Top Services:
- Managed Services
- Cybersecurity
- IT Services
- Cloud Consulting
- IT Compliance Solution
- Show more
- Location
- Princeton, New Jersey
- Number of Employees
- Under 49
- Average Hourly Rate
- $195/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 3 Projects Listed
Dataprise is a leading managed services provider that helps businesses optimize their IT operations through fully managed IT, cybersecurity, cloud, and strategic IT consulting services...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- Cloud Consulting
- IT Compliance Solution
- Show more
- Location
- Rockville, Maryland
- Number of Employees
- 500 - 999
- Portfolios Count
- 6 Projects Listed
At Kelley Information Technology (KIT), our mission is to deliver practical, secure, and cost-effective IT solutions that help Central Florida small businesses operate efficiently, reduce risk, and grow with confidence. We believe technology should enable your business not to complicate it...
Top Services:
- IT Services
- Managed Services
- Location
- Lake Mary, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $85/hr
Keep Your Business Moving with Smart IT...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- IT Compliance Solution
- Cloud Consulting
- Show more
- Location
- Loretto, Minnesota
- Number of Employees
- Under 49
- Average Hourly Rate
- $175/hr
- Minimal Budget
- $1,000 - $10,000
Netlogic Computer has provided expert IT support since 2005, helping hundreds of businesses increase productivity and profitability by making IT a streamlined part of operations. Our mission is to deliver the latest technology consulting, services, maintenance, and support as a highly cost-effective IT...
Top Services:
- Managed Services
- IT Services
- IT Compliance Solution
- Cybersecurity
- Cloud Consulting
- Show more
- Location
- Nashua, New Hampshire
- Number of Employees
- Under 49
ISOutsource delivers managed IT services, cybersecurity, cloud solutions, and IT consulting that help businesses simplify technology, reduce risk, and improve performance. Our proactive experts align IT with your business goals to support secure, scalable growth...
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Location
- Bothell, Washington
- Number of Employees
- 100 - 249
Automates is a San Diego-based, full-service IT service provider and Cloud Consulting expert. We offer a comprehensive range of services including managed services, cybersecurity, network management, and more. Serving diverse industries, our highly skilled consultants provide tailored solutions that align...
Top Services:
- IT Compliance Solution
- Managed Services
- Cloud Consulting
- IT Services
- Show more
- Location
- San Diego, California
- Number of Employees
- Under 49
Arnet Technologies is a premier managed IT services agency based in Columbus, OH. The agency caters to small and mid-size companies with IT compliance, security, management, and support services. With continuous monitoring and maintenance, the agency enhances efficiency and strengthens resilience against...
Top Services:
- Managed Services
- Location
- Columbus, Ohio
- Number of Employees
- Under 49
- Average Hourly Rate
- $149/hr
- Minimal Budget
- $1,000 - $10,000
Upgrade your business with secure, efficient and cost-effective managed IT services from Rapid IT. Business IT management packages tailored to the needs of your company hassle-free and fully scalable with your growth ambitions...
Top Services:
- Managed Services
- Location
- Boca Raton, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- Under $1,000
Heart of Texas IT specializes in managed information technology (IT) services for businesses in Round Rock, Texas. Its expert team provides cloud services, network security, data backup, and web design, all tailored to meet local needs with a Texan touch. Committed to combining local insight with global...
Top Services:
- Managed Services
- Location
- Round Rock, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $149/hr
- Minimal Budget
- $1,000 - $10,000
Elevity provides technology management strategy, security, solutions and support to companies throughout the Midwest. Elevity helps organizations elevate their technology and cybersecurity...
Top Services:
- Managed Services
- Location
- Madison, Wisconsin
- Number of Employees
- 50 - 99
Located in the heart of Massachusetts, Radius Executive IT Solutions is the premier provider of managed IT services in Boston and surrounding areas. Based at 40 Shattuck Rd Suite 209, Andover, MA 01810, our expert team delivers scalable and secure IT support solutions tailored to the unique needs of insurance...
Top Services:
- Managed Services
- Location
- Andover, Massachusetts
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $1,000 - $10,000
VFIX Communications delivers reliable managed IT services for businesses across the San Francisco Bay Area. We support small and midsize organizations with fast helpdesk service, secure cloud solutions, proactive device and user management, and stronger cybersecurity. Our team focuses on clear communication...
Top Services:
- Managed Services
- Location
- San Francisco, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $259/hr
- Minimal Budget
- Under $1,000
Safebox Technology is a managed IT and cybersecurity provider delivering secure, high-performance infrastructure, cloud, and support services to mid-market organizations. The company focuses on building resilient networks, reducing risk, and improving operational efficiency through 24/7 monitoring, advanced...
Top Services:
- Managed Services
- Location
- Marco Island, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $200/hr
- Minimal Budget
- $1,000 - $10,000
FTI Services is an employee-owned information technology corporation founded in 1985. Headquartered in Goleta, CA, we maintain offices across the country in cities such as Ventura, Dayton, Colorado Springs, Norfolk, Huntsville, and Boston.FTI Services provides responsive, cost-effective managed IT...
Top Services:
- Managed Services
- Location
- Glendale, California
- Number of Employees
- 100 - 249
- Minimal Budget
- $1,000 - $10,000
Managed IT, cybersecurity, and CMMC and HIPAA compliance for small and mid-size businesses in Dallas-Fort Worth. W-2 team, 24/7 support, no long-term contracts...
Top Services:
- IT Services
- Cloud Consulting
- Managed Services
- Cybersecurity
- IT Compliance Solution
- Show more
- Location
- Richardson, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $130/hr
- Minimal Budget
- $1,000 - $10,000
At KDG, we're your full-service partners in growth and innovation. With our integrated approach to professional technology, accounting, and consulting services, we give modern leaders and executives control over their outcomes...
Top Services:
- AI Development
- Software Development
- Managed Services
- IT Services
- Cybersecurity
- Show more
- Location
- Allentown, Pennsylvania
- Number of Employees
- Under 49
- Average Hourly Rate
- $175/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 8 Projects Listed
OneUp Networks provides private dedicated cloud hosting, managed IT, cybersecurity, and 120-day rolling backups for CPA and accounting firms. It hosts QuickBooks, UltraTax, Drake, CCH, Sage, Microsoft apps, and tax software with secure remote access and disaster recovery...
Top Services:
- Managed Services
- Cloud Consulting
- IT Services
- Cybersecurity
- Show more
- Location
- Claymont, Delaware
- Number of Employees
- Under 49
Miles IT, founded in 1997, leads in Managed IT Services and Legal Technology, helping businesses across the U.S. to achieve more through technology. We provide 24/7 support, software development, digital marketing, and have been recognized as one of the nation's top IT companies...
Top Services:
- Managed Services
- Cybersecurity
- IT Services
- Web Development
- Software Development
- Show more
- Location
- Tampa, Florida
- Number of Employees
- 500 - 999
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 5 Projects Listed
Streamline Your Technology® to avoid costly risk and disruption with Vetted IT Support® for financial, healthcare, legal, and engineering...
Top Services:
- Managed Services
- AI Development
- IT Services
- Cloud Consulting
- Cybersecurity
- Show more
- Location
- Tulsa, Oklahoma
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
CTI Technology provides managed IT and cybersecurity for Chicago-area businesses with 20 to 250 employees. Founded in 2004 and based in Elgin, we support law firms, healthcare, manufacturing, construction, and financial services firms with flat-rate plans and 24/7 security monitoring...
Top Services:
- Managed Services
- Cybersecurity
- Cloud Consulting
- IT Services
- IT Compliance Solution
- Show more
- Location
- Elgin, Illinois
- Number of Employees
- Under 49
inTech Consulting is a Washington-based managed IT and cybersecurity provider helping businesses across the Pacific Northwest navigate compliance frameworks like CMMC, HIPAA, and DFARS while keeping day-to-day technology secure and reliable. We work with manufacturers, healthcare organizations, and other...
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Cloud Consulting
- IT Compliance Solution
- Show more
- Location
- Kent, Washington
- Number of Employees
- Under 49
- Average Hourly Rate
- $200/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 4 Projects Listed
Our mission is to provide services and solutions that will enable your business to be more effective, efficient, and profitable. We take pride in delivering services that exceed your expectations, are responsive, and are built on a foundation of trust and mutual respect...
Top Services:
- Managed Services
- Cloud Consulting
- IT Services
- Location
- Houston, Texas
- Number of Employees
- Under 49
Astute Technology Management delivers IT and cybersecurity solutions that empower people and boost productivity. With expert support, cloud, backup, and compliance, our certified team ensures fast, reliable service through a people-first approach...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- Cloud Consulting
- IT Compliance Solution
- Show more
- Location
- Dublin, Ohio
- Number of Employees
- Under 49
- Average Hourly Rate
- $200/hr
- Minimal Budget
- $1,000 - $10,000
NetWize delivers award-winning Managed IT services tailored for growing businesses. Based in Utah, we provide proactive IT support, advanced cybersecurity, cloud solutions, and unmatched response times. With a strong focus on reliability, long-term client partnerships, and strategic technology alignment...
Top Services:
- Managed Services
- Cybersecurity
- IT Services
- Cloud Consulting
- Show more
- Location
- Salt Lake City, Utah
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
Intechtel is a trusted technology partner for businesses in North Idaho and Spokane, offering managed IT services, business phone systems, surveillance, structured cabling, and high-speed internetall with expert local support...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- Cloud Consulting
- Show more
- Location
- Coeur d'Alene, Idaho
- Number of Employees
- Under 49
- Average Hourly Rate
- $185/hr
Softweb Solutions Inc, an Avnet company, drives innovation through advanced data science and AI to accelerate business growth in the evolving digital landscape...
Top Services:
- AI Development
- Big Data Analytics
- Managed Services
- Cloud Consulting
- IT Services
- Show more
- Location
- Plano, Texas
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $25,000 - $50,000
- Portfolios Count
- 5 Projects Listed
Neuron Web is what happens when a 20-year managed IT firm gets tired of cleaning up hacked WordPress sites and decides to build websites the right way instead. We craft fast, static-first sites for established Southern California businesses - plumbers, roofers, manufacturers, law firms - then stand behind...
Top Services:
- Web Design
- Web Development
- Managed Services
- Location
- Los Angeles, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $149/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 4 Projects Listed
As a Managed Outsourced Information Technology company, we are not just focused on technology, but also on building meaningful relationships with our clients and fostering a strong team...
Top Services:
- Cybersecurity
- IT Services
- IT Compliance Solution
- Cloud Consulting
- Managed Services
- Show more
- Location
- Charlotte, North Carolina
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $199/hr
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Hiring Guide: How to Choose the Best Managed IT Services Providers in the US
How to choose the best managed service provider in the United States?
Use the criteria below to narrow your shortlist before moving into detailed discussions:
- Clarify internal requirements
Start by mapping your current IT environment, key pain points, and expected growth. This helps you filter out providers that aren’t built for your scale or complexity. - Look for proven, relevant experience
Prioritize MSPs with experience supporting businesses like yours. Industry familiarity, certifications, and documented results signal the ability to operate within your technical and regulatory landscape. - Assess service breadth and maturity
An experienced MSP should support both daily operations and higher-level needs such as security, cloud optimization, and disaster recovery with the ability to adapt services over time. - Evaluate scalability and stability
The right partner can scale infrastructure and security as your business evolves, without service disruption or constant contract changes. - Review security and compliance readiness
Make sure the MSP you choose has proven experience handling data protection, risk management, and industry-specific compliance requirements. - Measure responsiveness and reliability
Clear SLAs, defined response times, and consistent communication practices are essential for maintaining continuity and minimizing downtime. - Check reputation and transparency
Client reviews and references should provide some insight into how the MSP will operate once the partnership starts.
What results could businesses expect from an MSP?
Working with a managed services provider leads to measurable operational outcomes alongside long-term business benefits. Here’s what you can expect:
- Reduced downtime and disruption
Organizations using managed services report up to a 27% decrease in system downtime, driven by continuous monitoring and faster incident response. - Lower overall IT operating costs
Companies that outsource IT operations report an average 19-30% reduction in IT operational expenses, primarily due to fewer outages, automation, and reduced internal overhead. - Faster issue resolution
AI-backed monitoring and automation used by MSPs have reduced incident response times by up to 40%. - Stronger resilience during security incidents
Managed security services helped mitigate over 36% of ransomware incidents globally in 2024, improving recovery speed and containment. - Better scalability as the business grows
You would be able to scale users, devices, and infrastructure without performance degradation or service gaps.
These results explain why in 2024 more than 68% of enterprises outsourced at least one IT function and why the U.S. accounted for 38% of the global MSP market.
How does a managed IT services company ensure security, compliance, and data protection?
With a global shortage of 3.5 million cybersecurity professionals, 43% of organizations now outsource cybersecurity capabilities to managed providers. MSPs help businesses protect their systems and data through continuous monitoring and compliance-led practices:
- Cybersecurity monitoring and response
MSPs provide 24/7 monitoring across networks, endpoints, and cloud systems. AI-powered detection significantly improves response speed: it reduces average breach detection time from 181 days to 51 days and enables 73% faster containment than in-house teams. - Ransomware and threat mitigation
Layered security controls and rapid isolation help limit the impact of attacks. In 2024, over 36% of global ransomware incidents were mitigated through MSP-managed security services, improving recovery and containment outcomes. - Backup, disaster recovery, and continuity
MSPs maintain encrypted, redundant backups and tested recovery plans, which are required under many regulatory frameworks and critical for minimizing downtime during incidents. - Compliance management
34% of companies adopted managed security services specifically to meet compliance standards such as HIPAA, PCI DSS, and GDPR. What MSPs do is track regulatory requirements and maintain audit-ready documentation.
How to tell if a business needs fully managed services or co-managed IT?
The decision comes down to how much internal IT capability you have and how much responsibility you want to retain.
Fully managed IT is typically the right fit if:
- You don’t have an internal IT team or rely on generalist support
- You want to outsource IT operations, security, and maintenance fully
- Predictable monthly costs matter more to you than hands-on control
In this model, the managed services company owns day-to-day IT, including help desk, infrastructure, cybersecurity, compliance, and planning.
Co-managed IT is usually a better option if:
- You already have an internal IT team, but they lack capacity or specialized skills
- You want to retain oversight while outsourcing areas like security, cloud, or monitoring
- Your IT needs to scale with growth or hybrid work
What questions should you ask before hiring a managed services firm?
Asking targeted questions early will help you clarify how a managed service provider operates in practice, beyond sales promises and proposals.
Relevant Background
- What services and technologies/platforms do you specialize in?
- Can you share case studies and client references similar to my project scope and complexity?
- What is your support coverage (e.g., onsite or remote, after-hours coverage)?
Services and Processes
- How are support requests handled end-to-end (e.g., channels, ticket triage, and service level agreements)?
- Which security frameworks and compliance standards do you follow?
- What are our operational governance practices for incident response, escalation, change management, and post-incident reviews?
- What recovery time and recovery point objectives do you commit to, and what architecture/backup assumptions are required to meet them?
Related to Your Project
- Who will manage our systems daily, and what is their seniority level?
- How will you integrate with our existing tools and systems?
- How do you handle scaling and capacity planning as demand grows?
- What level of ongoing support is included after onboarding, and what will be billed separately?
How to find top managed services companies on DesignRush that fit your budget?
DesignRush helps you avoid guesswork by identifying MSPs that align with your budget and hiring criteria. You can compare providers based on reviews, team size, and rates.
| High budget: $50,000+ |
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| Low budget: $25,000-$50,000 |
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Sources
DesignRush sustains a directory of over 40,000 agencies categorized by service category, location, expertise, and reviews. We build our database in two ways:
- Our dedicated team of agency experts actively searches the web for top-performing companies. We then pull information from their websites, online presence, and client testimonials to verify their status and qualifications prior to listing.
- The agencies listed get notified of their profiles on the website and they can choose to claim it or not, which suggests their availability for more collaborations.
Agencies can also reach out to DesignRush and must go through the verification process prior to being listed.
Why companies trust DesignRush
Every agency is independently vetted before it can be listed or ranked
4.8
4.8Some agencies pay for sponsored placement, clearly labeled and held to the same vetting standards.
Managed IT Services FAQs
What can a managed IT service provider do for business?
A managed service provider (MSP) is an external partner that manages and supports your IT systems so your team can focus on running the business instead of fixing tech issues.
MSPs typically handle:
- IT infrastructure management (networks, servers, hardware, and cloud systems)
- Proactive monitoring and maintenance to prevent downtime
- Cybersecurity and data protection, including threat detection and incident response
- Backup and disaster recovery to protect business-critical data
- Help desk and technical support for day-to-day issues
- IT planning and advisory, aligning technology with business goals
As IT environments grow more complex, more U.S. businesses are turning to managed services.
The U.S. managed services market reached $69.9 billion in 2024 and is projected to grow at a 10.5% CAGR through 2033, driven by remote work, cloud adoption, and rising cybersecurity threats.
What types of MSPs are there?
Managed service companies can be categorized in two ways:
1. By provider model (how the MSP operates and partners with your business)
| Type | What It Covers | Best For |
| Pure-Play MSPs | Core IT operations like monitoring, maintenance, patching, and system support | Small to mid-sized businesses needing reliable day-to-day IT management |
| Staffing-Led MSPs | Managed IT services combined with IT staff augmentation | Companies that need flexible capacity or temporary technical expertise |
| High-Level (Strategic) MSPs | End-to-end IT management, cybersecurity, cloud strategy, and long-term planning | Enterprises with complex infrastructure and strategic IT needs |
2. By service focus (what specific IT functions they manage)
Most specialize in one or more of the following areas:
- IT support: Ongoing monitoring, troubleshooting, and system maintenance
- Security services: Threat detection, vulnerability management, and compliance support
- Cloud services: Cloud migration, optimization, and ongoing management
- Network services: Network monitoring, performance optimization, and connectivity management
- Backup & disaster recovery: Data protection, backups, and business continuity planning
- Industry-specific: Tailored IT support for regulated sectors like healthcare, finance, retail, and legal
What benefits can businesses expect from managed IT service providers?
MSP services are designed to reduce operational strain and create more stability. Here’s what they bring to the table:
- Predictable IT costs
Fixed or subscription-based pricing reduces budget uncertainty and unexpected expenses. - Access to specialized expertise
On-demand support across infrastructure, cloud, security, and compliance. - Proactive system oversight
Performance issues now carry the same business impact as outages. According to Catchpoint’s SRE Report 2025, 53% of organizations agree that “slow is the new down,” reinforcing why proactive monitoring and performance management are core managed services benefits. - Stronger security foundations
Continuous threat monitoring, patching, and security controls reduce exposure to cyber risks. This is an increasing priority as the FBI recorded 859,532 cyberattacks in the U.S. in 2024, marking a 144% increase since 2018. - Simplified compliance support
Built-in processes ensure you meet regulatory requirements like HIPAA and PCI DSS. - Optimized technology management
Guidance on selecting, maintaining, and updating systems helps you avoid waste. - More focus on core work
Internal teams spend less time on IT operations and more on business priorities.
What is the difference between staff augmentation and managed services?
Staff augmentation providers and managed service providers both offer IT outsourcing solutions, but they differ in several key ways:
| Aspect | Staff Augmentation | Managed Services |
| Primary purpose | Fill skill or capacity gaps | Fully manage defined IT functions |
| Control | Client retains full control | Provider owns delivery and outcomes |
| Engagement type | Short-term or project-based | Usually ongoing, long-term partnership |
| Accountability | Client manages performance | Provider accountable via SLAs |
| Team integration | Works as part of your in-house team | Operates as an external IT owner |
| Cost structure | Hourly or contract-based | Typically fixed or subscription-based |
How much do managed service providers in the USA charge?
On average, managed service firms charge $150-$400 per user per month or $175-$300 per hour. For enterprise-level projects, pricing can start at $10,000 per month.
Main factors that influence MSP pricing:
- Number of users or devices
- Scope of managed services
- Infrastructure complexity and data volume
- Contract length and service hours
Common MSP pricing models:
- Per-user pricing: Predictable costs tied to headcount
- Per-device pricing: Charges based on supported hardware
- Tiered plans: Different service levels at increasing prices
- Flat-rate pricing: Unlimited support for a fixed monthly fee
- À la carte services: Pay only for specific IT needs