Explore top phone answering services that provide professional, 24/7 call handling, appointment scheduling, and customer support to help businesses enhance responsiveness and improve client satisfaction. Check out leading US-based phone answering services that specialize in delivering reliable, personalized support tailored to domestic markets.
Best Texas Telephone Answering Service Company Rankings
DesignRush vets all agencies based on professional qualifications and verified customer feedback to help you choose confidently. Some featured agencies maintain paid sponsorships.
World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms [... see all Hugo reviews ]- Location
- Houston, Texas
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 8 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsHugo Services
- Customer Support
- Call Centers
- BPO
- Phone Answering Services
- Transcription Services
- Translation Services
Comprehensive analysis done by DesignRush Agency Experts.Clients and Projects
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Outsourced Customer Support Project for Beauty Company How Hugo Helped Topicals Redefine Skincare 
Back Office Outsourcing Project for Education Company How Hugo Helped Outschool Handle Growth 
BPO Project for AI Company How Hugo Helped Confront Inclusion Gaps 
Outsourced Customer Support Project for Wellness & Fitness Company How Hugo Helped Sakara Transform Health 
Outsourced Customer Support Project Transforming Customer Service in the Home Furnishings Industry -copy-thumb-webp.webp)
Back Office Outsourcing Project for Home & Garden Company How Hugo Helped Yardzen Reimagine Landscapes
Reviews verified by DesignRush and sourced from the agency's profileHugo Reviews & Testimonials
Greg Digneo founder at content guppy5.0★B2B Review from Greg Digneo
Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.
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Nimmit Shah Owner at Pi Asset Management Ltd5.0★BPO Review from Nimmit Shah
Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.
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Jambu Subramanian Senior Manager of Operations at Kasha Global5.0★Customer Support Review from Jambu Subramanian
Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.
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Data sourced from the agency's DesignRush profileGoogle Meta Outschool Topicals Attentive Faire Sakara Aurora
Global Support Redefined!
IdeasUnlimited is a BPO with fifteen (15) years of experience in providing various BPO services. [... see all IdeasUnlimited reviews ]- Location
- Sugar Land, Texas
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 2 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsIdeasUnlimited Services
- Call Centers
- Phone Answering Services
- Digital Marketing
- IT Services
- SEO
- BPO
- Customer Support
- Transcription Services
- Market Research
Comprehensive analysis done by DesignRush Agency Experts.Clients and Projects
View Full Portfolio
Call Centers Project Call Center Locations 
Inbound Call Centers Project B2B Awards
Reviews verified by DesignRush and sourced from the agency's profileIdeasUnlimited Reviews & Testimonials
- Kimberly Weber President and Founder at Iowa Home Care5.0★
BPO Review from Kimberly Weber
We brought on IdeasUnlimited to help with our back office work so our nurses and staff could stay focused on clients. They handle scheduling, reports, emails, and client inquiries, and they picked up new tasks fast with very little training. The time we save is huge, and it makes our daily operations smoother. What I like most is they really try to fit into how we work, so it feels like they are part of our own team. The onboarding took a little time, but once we got set, everything has been running well.
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Miriam Woodward Founder President and CEO at De Dios Consulting5.0★BPO Review from Miriam Woodward
IdeasUnlimited has been a dependable partner for us at De Dios Consulting. They handle our scheduling, emails, research, and reports, which freed up time for us to focus on clients. What I value most is how quickly they adapt and how much they feel like part of our team. The only challenge was getting them up to speed on a few tools, but once they learned, everything has been smooth.
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Jeffrey Bill Founder & CEO at Sunrise Treatment Center5.0★Medical Review from Jeffrey Bill
Working with IdeasUnlimited has been a real help for us at Sunrise Treatment Center. We brought them in to handle our medical billing so our staff could focus more on patients. They learned our system fast and cut down on errors which meant we got paid quicker and had better cash flow. Communication has always been easy and they adjust when we need something changed. What stood out most is how detailed and reliable they are. Nothing is ever perfect but they came pretty close.
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Data sourced from the agency's DesignRush profileBabeBox PatPat Sapphire Messenio Stevens Realty Justin TV (now known as Twitch TV)
A leading customer support services provider
OnBrand24 stands as a leading provider of outsourced customer support services, offering established overflow and contingency strategies. [... see all OnBrand24 reviews ]- Location
- Dallas, Texas
- Number of Employees
- Under 49
- Portfolios Count
- 3 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsOnBrand24 Services
- Customer Support
- Phone Answering Services
- Call Centers
- Market Research
Comprehensive analysis done by DesignRush Agency Experts.Clients and Projects
View Full Portfolio-thumb-webp.webp)
Outsourced Customer Support Project Dancing Deer Baking -thumb-webp.webp)
Outbound Call Centers Project Enservio -thumb-webp.webp)
Outsourced Customer Support Project Sappi
Reviews verified by DesignRush and sourced from the agency's profileOnBrand24 Reviews & Testimonials
- Adam Miles Director of Operations Restore Payment Programs at Enservio5.0★
Customer Support Review from Adam Miles
They’ve been great partners. The agents move very smoothly back and forth between questions from consumers and carriers – and that’s a challenging responsibility. I have dealt with a lot of vendors over the course of my career, and OnBrand24 is definitely top tier in terms of responsiveness, professionalism and delivery. I’m grateful to the entire OnBrand24 team.
Show more - Brett Johnson Sales Manager at Alpha Software5.0★
Customer Support Review from Brett Johnson
OnBrand24 has been absolutely great. We've been very impressed with their ability to establish a highly capable team that quickly developed a strong technical grasp of our new product features in a compelling way. We quickly came to regard OnBrand24 as a satellite office for us, a direct extension of our sales and marketing team.
Show more - Patti Groh Director of Marketing Communications at Sappi Fine Paper North America5.0★
Customer Support Review from Patti Groh
OnBrand24 is very reliable. We depend on them to seamlessly handle the critical first phase of the sales cycle-the sample request-and also to relate to customers on a personal level that represents Sappi well and reflects our culture.
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Data sourced from the agency's DesignRush profileSouthwest Indian Foundation Dancing Deer Sappi Fine Paper North America Alpha Software Enservio
A Call Center Suited to Your Needs
Customized to suit your individual needs, Westpark Communications embodies the quintessence of a phone answering service provider that impeccably aligns with your requirements. [... see all Westpark Communications reviews ]- Location
- Spring, Texas
- Number of Employees
- Under 49
- Portfolios Count
- 5 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsWestpark Communications Services
- Customer Support
- Call Centers
- Phone Answering Services
Comprehensive analysis done by DesignRush Agency Experts.Clients and Projects
View Full Portfolio-thumb-webp.webp)
Outsourced Customer Support Project Consumer Product Distributor -thumb-webp.webp)
Outsourced Customer Support Project Plumbing Company -thumb-webp.webp)
Outsourced Customer Support Project National Home Builder -thumb-webp.webp)
Outsourced Customer Support Project Real-Estate Management Company -thumb-webp.webp)
Outsourced Customer Support Project Major Hospital
Reviews verified by DesignRush and sourced from the agency's profileWestpark Communications Reviews & Testimonials
- Anonymous Undisclosed at Worldwide Logistics5.0★
Customer Support Review from Anonymous
Westpark Communications really does have ‘All the right answers.’ Our customers receive the same courteous service from Westpark that we do when we have a question or request for them. I’m pleased with our decision to switch to Westpark Communications.
Show more - Anonymous Undisclosed at HVAC5.0★
Customer Support Review from Anonymous
We have been very impressed with Westpark Communications from day one. Our previous answering service closed its doors with no notice and we found ourselves looking to get operations back up and running smoothly. Several calls to companies found us waiting for a return call, except for Westpark Communications! They called us back within a few hours and had a plan in play by day two and by day 5 we were up and running smoothly with no issues. We are very happy with their response to any questions that arise, any updates we need, and the staff is awesome. They are always sending email or phone calls to make sure we are satisfied and that they are meeting our needs. The voice messages are promptly delivered to our mail box for us to review at any time of the day. Love this option because it is like talking directly to the customer. The emergency calls are immediately dispatched to the technician on call. If the technician does not respond after two attempts, it immediately goes to Climate-Tech’s management for direct action so customers are not held up. When we have changes to the on-call schedule, I just make a phone call or send an email and their response is immediate. We even get a confirmation that it was completed. Complete confidence that our requests are being met. Price wise they are very reasonable and they were willing to work within our price range. Westpark Communications has so much more to offer and as our company grows we know that they will meet our needs. Thank you, Westpark Communications, we consider you part of our family!
Show more - Anonymous Undisclosed at Undisclosed5.0★
Customer Support Review from Anonymous
We recently started working with Westpark Communications after completing an acquisition of another company and finding they were already using them (we previously relied on an after-hours voicemail which often delayed our response time). We expanded the service to both of our locations and have been more than pleased at how well they handle our calls. The employees are professional and courteous, and any changes we need to make (such as to accommodate holidays, short days, etc.) are easy to communicate and have been handled. Our calls are fielded with the necessary details and dispatched promptly, and it allows us to better respond and address our customers’ needs in after-hours situations. I highly recommend Westpark Communications for your business answering service needs!
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Data sourced from the agency's DesignRush profileConsumer Product Distributor (E-commerce) Plumbing Company National Home Builder Real-Estate Management Company Major Hospital Capital Goods Manufacturer Manufacturer – Independent Living Aids Residential & Commercial Retail Energy Provider
We Take Care of Your Calls.
TeleDirect stands tall as an acclaimed industry frontrunner, focused on delivering outstanding on-demand call center and phone answering solutions. With a profound grasp of the contact center landscape, the team has firmly positioned itself as the ultimate preference for global organizations. [... see all TeleDirect reviews ]- Location
- San Antonio, Texas
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $100/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsTeleDirect Services
- Phone Answering Services
- Call Centers
Reviews verified by DesignRush and sourced from the agency's profileTeleDirect Reviews & Testimonials
Michelle Goode Senior Manager of Operations at AlphaTheta Music Americas5.0★Call Centers Review from Michelle Goode
Retrieving data. Wait a few seconds and try to cut or copy again.
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Tiffany L. Garcia Director of Client Relations at Dr. Biz Boom5.0★Call Centers Review from Tiffany L. Garcia
Tiffany L. Garcia gave TeleDirect Communications, Inc. a 5-star rating. Tiffany shared that she had used TeleDirect in her offices and also referred her clients to the agency. She praised the top-notch customer care and excellent communication and client engagement experience she and her clients had received since day one. Garcia highlighted TeleDirect's effectiveness in handling inbound call volume and seminar reservation services. (Source: 3rd party review platform)
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Carol Magdalein President at SEMINARS FOR LESS5.0★Call Centers Review from Carol Magdalein
Carol Magdalein gave TeleDirect Communications, Inc. a 5-star rating. She commended its account representative, Kat, for always responding promptly and efficiently to any questions or issues. (Source: 3rd party review platform)
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Data sourced from the agency's DesignRush profileSouthern California Public Radio WayFM WGVU
Highest Quality, Call Center Services with Superior Customer Support.
Offering Call Center Services. In today’s fast-paced business environment, a missed call equals a missed customer. Enter TAS United. Our experienced, bilingual agents answer your calls when you can’t – keeping you connected to your patients or customers 24/7/365. [... see all TAS United reviews ]- Location
- San Antonio, Texas
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsTAS United Services
- Phone Answering Services
- Call Centers
Reviews verified by DesignRush and sourced from the agency's profileTAS United Reviews & Testimonials
Cerena Schane Customer Relationship Management Manager at Airco Mechanical5.0★Phone Answering Services Review from Cerena Schane
Partnering with TAS United not only helped save us money by outsourcing our call traffic, but enhanced our first impression with our customers. Beyond the ongoing and future savings, TAS United has allowed us to capitalize on more opportunities for new business. We have been able to eliminate significant time spent on the phones.
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Viktoriia Bielkova Accountant at Congress Holding Group5.0★Call Centers Review from Viktoriia Bielkova
My experience using TAS United is very positive. Since TAS United is highly professional, responsive and client oriented. They provide a great service! I highly recommend TAS United as your business partner.
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Dr. Shiree Flume Owner at Flume Psychiatry5.0★Phone Answering Services Review from Dr. Shiree Flume
I have been a customer of TAS United since 1989 and have been very satisfied with the service. The operators have helped many of my patients who were in mental health crisis over the years and their kindness and professionalism are much appreciated.
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Data sourced from the agency's DesignRush profileBaylor Siemens Floodmaster Restauration Golden Pass LNG
Phone answering solutions that businesses are proud of!
Nexa emerges as a trailblazing 24/7 virtual phone answering service renowned for its nationwide operations across the United States. Our forte lies in delivering unparalleled customer experiences through technology-driven call answering solutions, orchestrated by our adept virtual receptionists who possess [... see all Nexa reviews ]- Location
- Austin, Texas
- Number of Employees
- 100 - 249
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsNexa Services
- Phone Answering Services
- Call Centers
Reviews verified by DesignRush and sourced from the agency's profileNexa Reviews & Testimonials
Summer Forbes CEO at Undisclosed5.0★Phone Answering Services Review from Summer Forbes
Rikard and his team have been great to work with. They are on top of details and have a great system. We’re excited to implement and utilize Nexa!
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Mandy Owner at Undisclosed5.0★Phone Answering Services Review from Mandy
I’ve relied on Nexa as my primary answering service for customer calls, and they’ve been outstanding. Their after-hours and midday telephone answering services ensure no call goes unanswered, providing incredible convenience and ease of use. The team’s effective communication and excellent virtual receptionist service have consistently impressed me and made a real difference in managing customer interactions.
Show more- Sally B Review from Google1.0★
Sally B's Review Sourced from Google
NEXA recently changed their platform blocking clients from entering specific times outside of a set schedule. Clients must submit an email of changes, wait for a response, send a reminder email and then find out at 3am that changes were not made correctly. I have now been awake since 3 am (unable to go back to sleep and no opportunity to nap during the day) because NEXA ceased client control of our own schedules and someone failed to do their job properly.when I requested a variation from their blocked times. Prior to this platform change, I would have recommended NEXA. Now, I recommend looking elsewhere.
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Data sourced from the agency's DesignRush profileFuze SearchKings Penguin Air Paradigm
Agnostic AI Solutions
Outsourced Customer Response Solutions. [... view SSG profile ]- Location
- Waco, Texas
- Number of Employees
- 1000 & Up
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSSG Services
- Phone Answering Services
Data sourced from the agency's DesignRush profileFinance Industry Hospitality Industry Consumer Goods Industry
Capture Every Opportunity
Abby Connect is your A.I.-assisted human receptionist bringing top-notch customer service experts and technology together to turn your phone into a customer-delighting, lead capturing, revenue generating machine. [... view Abby Connect profile ]- Location
- Houston, Texas
- Number of Employees
- 100 - 249
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAbby Connect Services
- Phone Answering Services
Reviews verified by DesignRush and sourced from the agency's profileAbby Connect Reviews & Testimonials
- Stepfanie Veverka Review from Google5.0★
Stepfanie Veverka's Review Sourced from Google
We got set up with Abbyconnect for an AI representative and are so amazed. Customer support is professional and worked hard to make sure we got set up- walking us through the steps and following up. So glad we found them!
Show more - Gary Traylor Review from Google5.0★
Gary Traylor's Review Sourced from Google
Working with Katherine Currah has been an absolute pleasure! Her professionalism, attention to detail, and genuine care for clients truly set her apart. She goes above and beyond to ensure everything runs smoothly. She has made the transition to the Abbey Connect platform seamless and easy.
Show more - Benjamin Beckett Review from Google5.0★
Benjamin Beckett's Review Sourced from Google
We couldn’t be happier with the incredible service we’ve received from Jonny and the team at Abby Connect! From day one, Jonny took the time to fully understand the needs of our roofing company and helped build a receptionist service that feels like a true extension of our business.Their level of customization is amazing — anytime we need to update something or tweak how calls are handled, Jonny and his team are on it immediately. Whether it’s adding new services, adjusting call scripts, or updating our scheduling preferences, it’s all done quickly and seamlessly.Thanks to Abby Connect, we never miss an important call, and our customers get a warm, professional first impression every single time. Highly recommend Jonny and the team to any business that wants top-tier, personalized support!
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Data sourced from the agency's DesignRush profileLegal Industry Health Care Industry Finance Industry
We'll Cover The Phones You Focus On Your Business
Premier virtual receptionist & call center services in Frisco, TX. Our professional team + AI tech delivers 24/7 call answering, appointment scheduling, and customer support for DFW businesses. Turn chaos into calm quiet offices, happy clients. [... view Dedicated Office profile ]- Location
- Frisco, Texas
- Number of Employees
- 50 - 99
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsDedicated Office Services
- Phone Answering Services
Reviews verified by DesignRush and sourced from the agency's profileDedicated Office Reviews & Testimonials
- Chris Walden Review from Google5.0★
Chris Walden's Review Sourced from Google
Adi, and her team have been nothing short of amazing to work with. We have had the opportunity to do so much business together over the past 2 years that its unreal. The results her team has helped us achieve for our parters has been meaningful to say the least.
Show more - Willie Grubaugh (G Farms) Review from Google5.0★
Willie Grubaugh (G Farms)'s Review Sourced from Google
It has been an incredible experience working with dedicated office to implement our AI program. Top notch communication and implementation throughout the process through to fruition. This group is first rate.Sincerely, G Farms / Willie Grubaugh
Show more - Ash Glenn Review from Google5.0★
Ash Glenn's Review Sourced from Google
Dedicated Office Solutions has been great to work with. They provided a solution we desperately needed. Their team is always attentive, helpful, easy to reach, and quick to respond. Highly recommend.
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Data sourced from the agency's DesignRush profileBalance Chiropractice Elite Painting Celebration Saunas
Trusted Advisors, VARs, Managed IT & Technology Broker Services.
Internet Nerdz stands as a premier technology services and consulting firm, dedicated to crafting innovative solutions tailored to meet the intricate demands of your digital transformation journey. With a steadfast commitment to excellence, we specialize in developing cutting-edge strategies and solutions [... see all Internet Nerdz reviews ]- Location
- Frisco, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $200/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsInternet Nerdz Services
- IT Services
- Managed Services
- Cloud Consulting
- Cybersecurity
- IT Compliance Solution
- Business Consulting
- Call Centers
- Phone Answering Services
- IoT
Reviews verified by DesignRush and sourced from the agency's profileInternet Nerdz Reviews & Testimonials
Scott Berg VP of Operations at Sigma Funding Group5.0★IT Services Review from Scott Berg
If you're looking for a company to handle your IT and telephony needs then Scott and his team at Internet Nerdz is who you should be working with. They have my highest recommendation!
Show more- Shaun Green Review from Google5.0★
Shaun Green's Review Sourced from Google
Internet Nerdz has been a game-changer for my business. Their team is responsive, knowledgeable, and genuinely committed to helping their clients succeed. They made everything simple and stress-free, from setup to ongoing support. Highly recommend for anyone looking for reliable and expert service!
Show more - Angelica Cervantes Review from Google5.0★
Angelica Cervantes's Review Sourced from Google
In an increasingly digital world, partnering with Internet Nerdz Inc is a strategic move towards achieving your business goals. With their unparalleled expertise, dedication to excellence, and commitment to customer satisfaction, they are truly the gateway to digital success. Whether you're a startup, a small business, or a multinational corporation, Internet Nerdz Inc has the tools and the talent to propel your brand to new heights.
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Data sourced from the agency's DesignRush profileClearspan Communications Cynergy HiTech Innisfree Hotels Tandy Leather Higgenbotham Insurance Agency Northland Development Prominence Hospitality Fora Financial Entouch Controls Nexxiot Inc.
Answering Services for Businesses
Kim’s Answering Service, Inc. is locally owned and operated since 1967. At Kim’s Answering Service, Inc., we offer a personalized and professional telephone answering service to the entire professional industry. Our supervised operators are trained to handle and manage all types of calls and relay them [... view Kim's Answering Service profile ]- Location
- Fort Worth, Texas
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsKim's Answering Service Services
- Phone Answering Services
- Call Centers
Reviews verified by DesignRush and sourced from the agency's profileKim's Answering Service Reviews & Testimonials
- Rob W Review from Google5.0★
Rob W's Review Sourced from Google
Wonderful team at Kim’s Answering Service that has professionally and reliably served our agency and customers for years. They are invariably a pleasure to work with!!
Show more - glicerj Review from Google5.0★
glicerj's Review Sourced from Google
We have used Kim’s Answering Service for over 20 years. Their service has never disappointed us. They stuck with us through some tough times. Love them.
Show more - Trish Callahan Review from Google5.0★
Trish Callahan's Review Sourced from Google
Our company has worked with Kim's Answering Service for 3 years and have only had a few issues in the time and they solved quickly. We have been happy with the service they have provided our company.
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Data sourced from the agency's DesignRush profileRetail Industry Corporate Services Industry Finance Industry
We Are Your Call Handling Heroes!
A Better Answer - Best since 1971: Best service, best operators and leadership, best at building client relationships [... view A Better Answer profile ]- Location
- Dallas, Texas
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsA Better Answer Services
- Phone Answering Services
- Call Centers
- BPO
Reviews verified by DesignRush and sourced from the agency's profileA Better Answer Reviews & Testimonials
- Cybelle Long Review from Google1.0★
Cybelle Long's Review Sourced from Google
The lady that called me Leah was rude and hung up on me. Not great service for a life threatening situation!!! Very disappointing!
Show more - Dr Mark Bishara Review from Google5.0★
Dr Mark Bishara's Review Sourced from Google
When our entire office experienced a phone System nightmare and phone lines went dead, panic started to set in. Enter Irene, our customer service angel! From the first ring, her calm and professional demeanor instantly put us at ease.Irene didn't simply listen to our plight, she took action. With impressive knowledge and clear communication, she guided us through setting up call forwarding. Her step-by-step instructions were so patient and thorough, even the most tech-phobic colleagues felt empowered.Irene’s efficiency and resourcefulness were truly remarkable. She didn't waste a single moment, but still managed to make us feel like her top priority. Her genuine empathy and friendly humor even made a stressful situation strangely enjoyable.Thanks to Irene’s five-star service, we were back up and running with minimal disruption. Her proactive problem-solving and positive attitude saved the day (and probably a few dozen headaches!).If you're looking for a phone attendant who goes above and beyond, look no further than Irene. She's the epitome of customer service excellence, and we're incredibly grateful for her help.Highlights:Calm and professional demeanor under pressureImpressively knowledgeable and clear communicationPatient and thorough guidance with call forwardingEfficient and resourceful problem-solvingGenuine empathy and friendly humorIn short, Irene is a rockstar! If you're lucky enough to encounter her, consider your day (and phone service) instantly improved.Thank you, Irene, for being a true service superhero!Sincerely,A very grateful customer on behalf of the entire officeP.S. If you have any employee recognition programs, Irena definitely deserves a nomination!
Show more - Dirk “Chucky” Crisman Review from Google5.0★
Dirk “Chucky” Crisman's Review Sourced from Google
Need a call service that is attentive but effective? A Better Answer is your answer. A small business but good owner and staff that can take on just about any job out there that seed a call answered, message transcribed, service forwarded, you name it they can do it.
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Data sourced from the agency's DesignRush profileTelecommunications Industry Dental Industry Healthcare Industry Corporate Services Industry
Friendly, Savvy, and Smart Outsourced Customer Service
At the inception of mindStart, we asked ourselves the question “why does customer service outsourcing have such a negative connotation?” We were fed up with lousy experiences and decided to do something about it. At mindStart, our goal is to change the perception of the customer service industry by [... view MindStart Solutions profile ]- Location
- Austin, Texas
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsMindStart Solutions Services
- Phone Answering Services
- BPO
- Call Centers
Reviews verified by DesignRush and sourced from the agency's profileMindStart Solutions Reviews & Testimonials
- Mark Levorn Review from Google5.0★
Mark Levorn's Review Sourced from Google
If you are looking to outsource your customer experience / customer support, this is the company. Based in Austin, they have a talented, tech-savvy and competent crew.
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Data sourced from the agency's DesignRush profileKapsul Alfred emboldHealth
Fitting your call center requirements ideally
SAS specializes in tailored phone answering services, catering precisely to clients' unique business requirements. Our committed support team undergoes rigorous training to deliver outstanding solutions, encompassing a wide spectrum of needs, such as general customer service, billing inquiries, sales [... view Specialty Answering Service profile ]- Location
- Dallas, Texas
- Number of Employees
- 100 - 249
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSpecialty Answering Service Services
- Call Centers
- Phone Answering Services
- Digital Marketing
Reviews verified by DesignRush and sourced from the agency's profileSpecialty Answering Service Reviews & Testimonials
- Sarah Gonzales Review from Google5.0★
Sarah Gonzales's Review Sourced from Google
We are a digital marketing agency and have been using SAS for the past three months. I'm so happy with this service. They screen all our calls, and have saved us so much time and hassles having to deal with spam calls. They've also been really helpful in building out instructions for their team to ensure that each call from either current clients or prospective customers is handled in the right way. And I love that they are always aiming to improve -- every time I suggest a new way to handle calls, they immediately implement the suggestion. This is a great, very personalized and affordable receptionist service for small businesses.
Show more - Zoe Newbold Review from Google5.0★
Zoe Newbold's Review Sourced from Google
We use SAS answering service for our after hour needs for our guests at our boutique hotel. They are great and I love the format how they send the messages of the missed calls. Also, the support team is very responsive and helpful. They work quickly to build your script and ensure that we are happy with the product.
Show more - S B Review from Google5.0★
S B's Review Sourced from Google
SAS Desk has been fantastic for our customer support needs. We've used them for many years now. Their team is professional, responsive, and always courteous with our customers. Calls are handled quickly and effectively, and we’ve seen a big boost in customer satisfaction. Highly recommend! Thanks to Courtney and Gabe for all their help.
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Data sourced from the agency's DesignRush profileAdvertising Industry Accounting Engineering Energy Industry IT Industry Financial Industry Legal Industry Travel Industry Retail Industry Telecommunications Industry
Your 24-hour Answering Service
We are a telecommunications company with personalized call center solutions who provide the highest quality & most reliable customer service. [... view VoiceLink Communications profile ]- Location
- Houston, Texas
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsVoiceLink Communications Services
- Call Centers
- Phone Answering Services
Data sourced from the agency's DesignRush profileRetail Industry Real Estate Industry Corporate Services Industry
Creating consistent experiences for all customer channels
Telvista is a premier provider of contact solutions that drive customer loyalty and create competitive advantage for our clients. With our highly trained staff of support professionals, we deliver superior service that protects and promotes our clients' brands in the traditional channels and we are [... view Telvista profile ]- Location
- Dallas, Texas
- Number of Employees
- Under 49
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsTelvista Services
- HR Outsourcing
- Phone Answering Services
- BPO
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Inbound Call Centers Project Telvistas Automated CRM Technology Drives Growth for a Leading Global Convenience Store Chain
Reviews verified by DesignRush and sourced from the agency's profileTelvista Reviews & Testimonials
- Henry Castillo Review from Google5.0★
Henry Castillo's Review Sourced from Google
Great work Environment. I've had a steady income for many years at Telvista. I still enjoy my position as Intraday, and I continue to learn new skills. I love working from home, and I enjoy having a flexible schedule. Pros: I am allowed to do my job with little or no supervision, which keeps me loyal to the company. Cons: The call center is too far from home.
Show more - Jaiby E Joseph Review from Google5.0★
Jaiby E Joseph's Review Sourced from Google
I've been with the company for more then 4 years. The staff is wonderful and supportive. The work atmosphere is very professional. There are plenty of opportunities to grow within the company if you are committed and put in the work.
Show more - Asif Rahman Review from Google5.0★
Asif Rahman's Review Sourced from Google
I’ve been with TELvista for 18+ years, and I can honestly say that it’s been an incredibly rewarding experience. From day one, the work environment has been supportive, and focused on personal growth. The leadership team values employees and fosters a culture of open communication and continuous development. I’m excited about the future here and feel proud to be a part of a company that is not only focused on its success but also on creating a positive impact.
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Data sourced from the agency's DesignRush profileGovernment Finance Industry Energy Industry
24/7 Live Answering Service
We manage the call center , sales and customer service traffic to minimize your capital expenses and maximize your profits. Our reliable, cost-effective service enhances your customer service reputation and complements your corporation’s branding and marketing efforts. [... view Alliance Communications profile ]- Location
- Dallas, Texas
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAlliance Communications Services
- Call Centers
- Phone Answering Services
Data sourced from the agency's DesignRush profileReal Estate Industry Hospitality Industry Legal Industry
Professional Answering Services
We also happen to be a 100% family-owned and operated, Houston born-and-bred company. Apollo Answering Service got its start when Bernice Contello got tired of answering middle-of-the-night emergency phone calls for her husband, Gus, a plumber. She figured just about every business could use someone to answer [... view Apollo Answering Service profile ]- Location
- Houston, Texas
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsApollo Answering Service Services
- Call Centers
- Phone Answering Services
Data sourced from the agency's DesignRush profileH&J Electric Company Accommodative Health Care Ranger Termite & Pest Control
Family Owned & Operated Since 1948
Hastings Humans is a full service call center and phone answering service. Hastings Humans provides its clients that competitive advantage of the human touch - and at a much lower cost than an in-house call center and with better customer service experience and close ratio than with IVR. Hastings is a [... view Hastings Humans profile ]- Location
- Austin, Texas
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsHastings Humans Services
- Call Centers
- Phone Answering Services
Reviews verified by DesignRush and sourced from the agency's profileHastings Humans Reviews & Testimonials
- S Malone Review from Google1.0★
S Malone's Review Sourced from Google
Not sure why my company uses Hastings.....the customer service is not very good. Apparently there is only one person in the whole company, that can make changes to my account. When she is not there the account gets screwed up. they used to be good, but the service has deteriorated over the years.
Show more - Samuel Kimelman Review from Google5.0★
Samuel Kimelman's Review Sourced from Google
Hastings Humans take the time to get to know your business, and work with you to make sure their telephone answering services fit the way you work. This is the level of commitment that customers notice, and their contact center services are highly reliable and can increase the number of paying customers over voicemail.
Show more - Darrick Eugene Review from Google5.0★
Darrick Eugene's Review Sourced from Google
Hastings Humans provided telephone answering services for my small business for over a year. They became part of my business and family. HH provided a seamless answering service that made my business appear professional and service oriented. I often received comments on how professional and polite my answering service was and I know that it absolutely contributed to the success of my business. I give them five stars and would recommend their services without hesitation.
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Data sourced from the agency's DesignRush profileRetail Industry Corporate Services Industry Finance Industry
The People You Need on Call 24/7
We’re not just an answering service. We’re the human connection that brings life to your business with a live person on the other end. Get to know your call center and answering service personnel. [... view Always Answer profile ]- Location
- Duncanville, Texas
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAlways Answer Services
- Call Centers
- Phone Answering Services
Reviews verified by DesignRush and sourced from the agency's profileAlways Answer Reviews & Testimonials
- Lauren Hicks Review from Google3.0★
Lauren Hicks's Review Sourced from Google
During my recent call, I experienced a brief wait before being connected with an operator. While the representative was polite and professional, I could sense stress in their tone, particularly as the call took place on a holiday. Out of respect for HIPAA, I will not reference the company directly, but as a 24/7 operation, this raises concerns about staffing and scheduling practices.If the organization’s goal is to consistently provide the highest level of service, ensuring adequate staffing and preventing employee overwork is essential. Prioritizing employee well-being not only benefits staff but also enhances the quality of service delivered to clients.
Show more - Kim Hutcheson Review from Google5.0★
Kim Hutcheson's Review Sourced from Google
“I cannot say enough about this company, the wonderful representatives that take our calls and Nicholas Davis. The care and support we receive on a daily basis is incredibly and vital to our operation. I would also like to thank Kim Lauer for her efficiency in setting us up with more lines. Bravo Always Answer!”
Show more - Diana Holman Review from Google5.0★
Diana Holman's Review Sourced from Google
Amazing company to work with, very commutative with pristine focus on details. The staff is extremely friendly and just a pleasure to do business with. We have been working with them since the middle of 2010 and hope to have many more years together. Thank You Always Answer for "Always" being there for us.
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Data sourced from the agency's DesignRush profileTexas Tech Flushing Christian School DART Viking Security Systems, Inc. Mason Claims
Welcome to America's Telephone Answering Service.
Offering Call Center Services. With a changing industry and small services being acquired by large call centers, we remain independent, and offer the personalized service and fair pricing you’ve come to expect [... view ATAS profile ]- Location
- San Antonio, Texas
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsATAS Services
- Call Centers
- Phone Answering Services
Data sourced from the agency's DesignRush profileRetail Industry Real Estate Industry Finance Industry
Call Center Excellence.
We provide nationwide inbound call center and live answering telephone services to both small and large businesses across the country. [... view Executel Communications profile ]- Location
- San Antonio, Texas
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsExecutel Communications Services
- Call Centers
- Phone Answering Services
Data sourced from the agency's DesignRush profileVirtual Receptionist Medical Answering Service Auto Attendant and Voice Mail Customer Service Appointments Scheduling
Contact Center. Call Center Services. Professional BPO Services.
Offering Contact & Call Center Services. At Connectica Solutions, our main focus is to help you “Connect”. Connect with your customers, your employees, providers and partners using the most efficient communication channels and the latest technology to your advantage. [... view Connectica Solutions profile ]- Location
- Houston, Texas
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $100/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsConnectica Solutions Services
- Digital Marketing
- Phone Answering Services
- Call Centers
- BPO
Data sourced from the agency's DesignRush profileSoftware & IT Services Industry Retail Industry Finance Industry
Cell Center Services You Can Count On
Signius Communications has 12 locations across the United States, providing expert call center solutions. [... view Signius Communications profile ]- Location
- Arlington, Texas
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSignius Communications Services
- Call Centers
- Phone Answering Services
- Digital Marketing
- Customer Support
Data sourced from the agency's DesignRush profileFinance Industry Retail Industry Corporate Services Industry
Your Preferred Outsourcing Vendor.
DATAMARK Inc., a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs more than 2,800 at our facilities in the United States, Mexico and India. [... view Datamark profile ]- Location
- El Paso, Texas
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsDatamark Services
- BPO
- Phone Answering Services
- Call Centers
- Managed Services
Reviews verified by DesignRush and sourced from the agency's profileDatamark Reviews & Testimonials
- Yolanda Aldama Review from Google5.0★
Yolanda Aldama's Review Sourced from Google
Great company to work for. I have been here for a year already. It's a new project, so of course we are all learning as we go, but there is alot of support and they are always trying to better everything.
Show more - Justin Smith Review from Google5.0★
Justin Smith's Review Sourced from Google
Awesome company to work for! Challenging and rewarding work. Great compensation for the El Paso area! Look forward to continued work here.
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Data sourced from the agency's DesignRush profileSoftware & IT Services Industry Finance Industry Corporate Services Industry
We Level the Playing Field
Rossa provides highly trained, bilingual legal virtual assistants to law firms and solo practitioners across the U.S. Our experts handle case management, legal reception, client intake, and more seamlessly integrating into your operations. Designed to reduce costs, boost efficiency, and support growth, Rossa [... view Rossa profile ]- Location
- Arlington, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $12/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsRossa Services
- BPO
- Phone Answering Services
- Customer Support
- HR Outsourcing
Reviews verified by DesignRush and sourced from the agency's profileRossa Reviews & Testimonials
- Christopher Ugorji Review from Google5.0★
Christopher Ugorji's Review Sourced from Google
What can I say, a very well organized company with great staff. I would recommend this company to any small business or large business looking to add a level of professionalism, and dedication to superior service.
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Data sourced from the agency's DesignRush profileKelly Law Office J. Molina Law Boyer Law Firm P.L
Your CRM and Communication Solutions Partner
S3 Technology Group - Your CRM, business cloud phone, contact center and employee collaboration solutions provider. [... view S3 Technology Group profile ]- Location
- Austin, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $125/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsS3 Technology Group Services
- Call Centers
- Customer Support
- CRM Consulting
- Phone Answering Services
Data sourced from the agency's DesignRush profileMad Subie Performance Davis Realty USAA
A Top-Grade Call Center Solutions Provider
Magellan Solutions Outsourcing Inc. (Magellan) is an inbound and outbound call center and business processing outsourcing provider in the Philippines. Combining unrivaled expertise and capabilities across industries and business functions, we bring fresh and new approaches to strategies and operational [... view Magellan Solutions profile ]- Location
- San Antonio, Texas
- Number of Employees
- 500 - 999
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsMagellan Solutions Services
- BPO
- Call Centers
- Phone Answering Services
- Digital Marketing
Reviews verified by DesignRush and sourced from the agency's profileMagellan Solutions Reviews & Testimonials
- Alex Lavarsse Review from Google5.0★
Alex Lavarsse's Review Sourced from Google
super attentive, helped me a lot when I needed it most, I highly recommend it, excellent professional, I would give 1000 stars
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Data sourced from the agency's DesignRush profileHealthcare Industry Real Estate Industry Legal Industry
Providing Industry Leading Contact Center Solutions
Today, more than ever, the marketing world is an ever-changing sea of ambiguities, meaningless KPI’s and irrelevant clicks, impressions and likes. Alliance prefers a more predictable, systematic and productive method made possible by our ability to fully integrate and provide a turnkey approach to direct [... view Alliance DMS profile ]- Location
- Hurst, Texas
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAlliance DMS Services
- Market Research
- BPO
- Phone Answering Services
- Call Centers
- Digital Marketing
Reviews verified by DesignRush and sourced from the agency's profileAlliance DMS Reviews & Testimonials
- Melissa Lagowski Review from Google5.0★
Melissa Lagowski's Review Sourced from Google
Wow! I was hoping that Alliance DMS could help me with a small project I am launching, and they took it further than I had expected possible! Their knowledge and experience helped us ramp up our new marketing plans faster than we ever dreamed possible. They are true experts in their field! Thank you!
Show more - Ryan Mesler Review from Google3.0★
Ryan Mesler's Review Sourced from Google
It's a job. Not particularly stable or well paying, but if you need a job and have a pulse, this is the place to go.
Show more - W Johnson Review from Google1.0★
W Johnson's Review Sourced from Google
Pros: Does a good job of waking people up before 5am on a Sunday.Cons: Doesn't leave a message about why.If your business requires that you irk a large number of people in the pre-dawn hours, without leaving them any inkling as to why, then Alliance DMS is for you!
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Data sourced from the agency's DesignRush profileAcxiom Aflac CallOne Delta Dental Hyundai
To Increase Communication and Productivity Between Vendors and Practices
Founded in 2013, MD Internet Marketing has become a trusted partner in providing tailored digital marketing solutions for board-certified plastic surgeons. The company was established by a founder with extensive experience as a practice administrator for multiple successful aesthetic practices, bringing a [... view MD Internet Marketing profile ]- Location
- Houston, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $200/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsMD Internet Marketing Services
- Reputation Management
- Digital Strategy
- Digital Marketing
- Phone Answering Services
- Social Media Marketing
Reviews verified by DesignRush and sourced from the agency's profileMD Internet Marketing Reviews & Testimonials
- Bryan Wisotsky Review from Google5.0★
Bryan Wisotsky's Review Sourced from Google
Logan Pence and his team provide exceptional service to their clients. If you’re a plastic surgeon, dentist, cosmetic dermatologist, or in a related field, you’d be remiss to not have a consultation with MD Internet Marketing. They offer the full range of digital marketing services, and deliver amazing results, and are very proactive with their client. I would high recommend them!
Show more - Nancy Reiter Review from Google5.0★
Nancy Reiter's Review Sourced from Google
Logan has been incredibly helpful in giving me sound advice on increasing my profile on google. I am so grateful for his wisdom, his knowledge and his ability to share this information. I am amazed how much he has helped my business!!! I am very grateful!
Show more - Heather Furnas Review from Google5.0★
Heather Furnas's Review Sourced from Google
My practice has been with MD Internet Marketing for years, and they have been fabulous at helping us put educational content on our website and through digital media, which helps attract patients looking for what we have to offer. If I have a question about digital marketing, Logan Pence gives me an answer, even if it has nothing directly to do with the practice. They are transparent, knowledgeable, and super-helpful. Logan was immense help on a paper, published in Plastic and Reconstructive Surgery, about online reviews when I invited him as a co-author.
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Data sourced from the agency's DesignRush profileVitenas Cosmetic Surgery Body by Ravi Plastic Surgery and Aesthetics Boston Center for Facial Rejuvenation
Flexible. Scalable. Exceptional
ContactWorks is high value / high touch contact center outsourcing business that has a 20+ year history of providing great customer support. We deliver value in a wide range of services including customer service, technical support and client acquisition. [... view ContactWorks profile ]- Location
- Austin, Texas
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $28/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsContactWorks Services
- Customer Support
- Managed Services
- IT Services
- BPO
- Call Centers
- Phone Answering Services
- Transcription Services
Reviews verified by DesignRush and sourced from the agency's profileContactWorks Reviews & Testimonials
- Jeff B Review from Google5.0★
Jeff B's Review Sourced from Google
The new "Tech Team One" IT services they are offering are awesome. I haven't seen a better priced Remote Virus Removal/Pc Tune-Up/ or Software help service that a better value than the one they offer.
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Data sourced from the agency's DesignRush profileInternet provider Healthcare Transportation
Where Ideas Turn Into Scalable Products.
CoderzHub is a digital agency that offers services ranging from website development, mobile app development, custom software developement and digital marketing. [... view CoderzHub profile ]- Location
- Plano, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsCoderzHub Services
- Mobile App Development
- Web Development
- eCommerce Development
- Software Development
- WordPress Website Design
- Web Design
- UI/UX Design
- Customer Support
- HR Outsourcing
- Phone Answering Services
Data sourced from the agency's DesignRush profileLED City USA Campit.xyz Optiano Pakistan LeathersInn Nur Manufacturing Marina Builders & Developers Golden Woods Development Iwinto Podconnect Studios City Property UAE
Outsourced Answering Service For Dispatch
Dispatching Answering Service provides 24/7/365 dispatch support and phone answering support for transport and service-based businesses. We help small and mid-sized businesses stay connected with their customers while also offering free digital marketing services to improve online visibility and growth. [... view Dispatching Answering Service profile ]- Location
- Houston, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $6/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsDispatching Answering Service Services
- Phone Answering Services
- Call Centers
- Customer Support
- Digital Marketing
- SEO
- Web Design
- Web Development
- PPC
- Social Media Marketing
Data sourced from the agency's DesignRush profileRoyal Taxi Sal Limo Service Miami Guelph Taxi Allen Limousine, Inc Eco Taxi
Realise your potential
We are one of India's leading contact centre company catering to US, UK, Australia, India, Middle East & South East Asia markets. Our core domains are Fintech, Healthtech, Edtech, Wellness, Healthcare, Ecommerce, FMCG, BFSI, Education among other domains. [... view Altius profile ]- Location
- Lewisville, Texas
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAltius Services
- Call Centers
- BPO
- Phone Answering Services
- Customer Support
- Accounting
- Business Consulting
- Digital Marketing
Reviews verified by DesignRush and sourced from the agency's profileAltius Reviews & Testimonials
- Swayam Kolkar Review from Google1.0★
Swayam Kolkar's Review Sourced from Google
The worst place to work they people here sugar coat a lot And there is no proper management insect comes inside the office no proper chair to sit HR don’t know how to handle stuff but if she saw something employees are you doing then they will take action when the whole office should be a proper management proper setting don’t join this company just because here it’s 8 hours of time and there is a process which is star bazaar never ever join this process Worst customer with worst customer service
Show more - Tejal N Review from Google5.0★
Tejal N's Review Sourced from Google
Supportive place to work. Friendly environment , which motivates us to work. Better work culture.All are supportive in Organization.I would like to recommend everyone to work for progress in their career growth. Thanks Altius for giving me chance to give me feedback..It worth to work over here .
Show more - Shaziya khan Review from Google5.0★
Shaziya khan's Review Sourced from Google
Lots of flexibility, great support and opportunity to make a lot of money. Worked as advisor in customer service. Owners are very outstanding and very hands on with their business they are true leadersThey treat you as you are a part of family, they value who you are the work ethic you have, they take very good care of you in general.Amazing work culture, friendly people, lots of exposure and things to learn.Excellent work atmosphere, Supportive Management!
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Data sourced from the agency's DesignRush profileLoreal Abbott CFA Institute Medtronics Zest Money LifeCell Marico Nissin Perfetti Van Melle USAID
Why People Trust DesignRush
Rated 4.8 on Google and 4.7 on Trustpilot, DesignRush Agency Directory is a reliable resource for finding phone answering services. We owe this to our executive selection team, which follows a strict screening process when featuring agencies on the platform, assessing key performance indicators, like portfolio, client reviews, and industry reputation.

Learn more about DesignRush Agency Ranking Methodology.
Sources
DesignRush sustains a directory of over 30,000 agencies categorized by service category, location, expertise, and reviews. We build our database in two ways:
- Our dedicated team of agency experts actively searches the web for top-performing companies. We then pull information from their websites, online presence, and client testimonials to verify their status and qualifications prior to listing.
- The agencies listed get notified of their profiles on the website and they can choose to claim it or not, which suggests their availability for more collaborations.
Agencies can also reach out to DesignRush and must go through the verification process prior to being listed.
Phone Answering Services FAQs
What are phone answering services?
Phone answering services are third-party companies that handle incoming calls for businesses. Instead of letting calls go to voicemail or pulling staff away from their work, these services provide trained professionals who answer on behalf of the business, take messages, transfer calls, or provide basic information.
How do professional answering services help businesses improve customer communication?
Professional answering services improve customer communication by making sure every call is answered quickly and professionally. This reduces wait times, prevents missed opportunities, and ensures customers always reach a real person instead of voicemail. For many businesses, this consistency builds trust and improves overall customer satisfaction.
Which types of businesses benefit most from using phone answering services?
Businesses that benefit the most from using phone answering services include:
- Small businesses and startups gain professional call handling without hiring full-time staff
- Medical, legal, and service providers ensure clients always reach someone for urgent or time-sensitive needs
- E-commerce and customer support teams manage high call volumes and improve response times
What are the top-rated phone answering service providers on DesignRush in 2025?
The top-rated phone answering service providers on DesignRush in 2025 are:
What core and specialized services do phone answering companies provide?
Core services phone answering companies provide include:
- Live call answering
- Message taking and forwarding
- Call transfers and routing
- Appointment scheduling
- Basic customer support and FAQs
Specialized services:
- Order processing and payment handling
- Bilingual or multilingual support
- After-hours and 24/7 coverage
- Industry-specific scripts (e.g., medical intake, legal intake)
- CRM and software integrations for seamless data management
How much do phone answering services cost in 2025?
In 2025, phone answering services typically cost between $0.80 and $1.17 per minute, which equals about $20 to $45 per hour. Pricing depends on how calls are billed; some providers charge by the minute, some charge a flat fee per call, and others use a monthly subscription that includes a set number of minutes with extra charges for overages.
The final price also varies by factors like call volume, call duration, transfers, and how providers handle wrong numbers or spam calls.
How quickly can a business see improvements after adopting phone answering services?
Most businesses see improvements almost immediately after adopting a phone answering service. Calls stop going to voicemail, customers reach a live person faster, and staff get clear, timely messages. This shift alone can raise customer satisfaction from day one.
Over a few weeks, the benefits compound: fewer missed leads, smoother appointment scheduling, and better responsiveness to urgent issues. For companies with high call volumes, the difference in efficiency and professionalism is often visible within the first month.
What should you look for when choosing a phone answering service provider?
When choosing a phone answering service provider, look for:
- 24/7 availability and quick response times
- Professional, well-trained agents who represent your brand
- Transparent pricing and clear call reporting
- Flexible plans that match your call volume and budget
- Extra features like bilingual support, CRM integration, or industry-specific scripts
- Strong reviews and proven track record with businesses like yours
What red flags suggest a phone answering service may not be reliable?
Red flags that suggest a phone answering service may not be reliable are:
- Long hold times or frequent missed calls during testing
- Vague or hidden pricing without clear breakdowns
- Poor communication or unprofessional behavior from agents
- Lack of transparency in call reports or performance data
- No references, reviews, or proven track record
- Limited availability, such as no after-hours or weekend coverage
What key questions should you ask before hiring a phone answering company?
Key questions you should ask before hiring a phone answering company include:
- What pricing model do you use (per minute, per call, or monthly)?
- How do you handle after-hours, weekends, and holidays?
- Can your agents follow customized scripts for my industry?
- Do you offer bilingual or multilingual support?
- Which CRMs or tools can you integrate with?
- How do you report on call activity and service performance?
How do professional answering services differ from in-house receptionists or call software?
An in-house receptionist works only during business hours and requires a salary, benefits, and training. Software solutions, while cheaper, usually rely on automated menus or voicemail, which can frustrate customers looking for a real person.
Answering services combine the best of both: live human support without the overhead of full-time staff. They provide 24/7 coverage, industry-specific scripts, and multilingual options, which most small teams can’t manage alone. Unlike software, they add empathy and judgment to calls, and unlike a single receptionist, they scale with call volume.
Which tools, CRM integrations, and multilingual features do top phone answering services use?
Top phone answering services use:
- Tools: IVR systems, call recording, analytics dashboards, VoIP/softphones, helpdesk ticketing
- CRMs: Salesforce, HubSpot, Zoho, Microsoft Dynamics
- Multilingual: Bilingual agents, multilingual call scripts, real-time language support
How legitimate is the content in the FAQs?
We’re committed to providing practical and accurate information to both businesses and agencies, so we turned to Chike Agbai, founder and CEO of Azumo, a fast-growing software development company. He shared his perspective on what qualifications to look for when hiring a customer support partner.
Chike Agbai spent nearly two decades as an investment banker on Wall Street, where he advised leading software companies such as Oracle, Salesforce, and Dell on high-stake transactions, before founding Azumo in 2016. Under his leadership, Azumo has grown into a multi-million-dollar business, creating software solutions for global brands like Meta, Discovery, and Zynga, as well as high-growth startups.
About The Author and Expert Reviewer
Bojana Trajcheva is a seasoned content editor and innovation researcher with extensive experience in the tech and marketing industries. Formerly Editor-in-Chief at Studentsko Eho, she developed a strong foundation in content creation and editorial leadership. Bojana further honed her skills in senior innovation research roles and now brings this combined expertise to her work as an editor at DesignRush.
Andrija Savić is an accomplished and highly competent sales professional with record-breaking achievements. His work at BSC Kragujevac, a leading European NGO affiliated with SPARK Netherlands, resulted in a 24% increase in course completion rates. While at Global Media Box, his team contributed 26.5% of the company's monthly sales in just seven months. Since becoming the Director of Client Relationships at DesignRush, the business has gained a 700% revenue increase, a testament to his proven competency and dedication to customer satisfaction.



































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