Find the best call centers in Houston on DesignRush. Our platform connects you with agencies trusted by brands like IKEA and Estee Lauder. With over 1M monthly visitors and 40,000+ vetted agencies, you can easily discover the right fit for your business. Compare providers by industry expertise, client type, budget, reviews, team size, and portfolio.

Best Houston Call Center Service Providers Rankings

12 Companies - Rankings updated: June 30, 2026

DesignRush vets all agencies based on professional qualifications and verified customer feedback to help you choose confidently. Some featured agencies maintain paid sponsorships.

United States × Texas × Houston ×
  • World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages

    Hugo deploys dedicated inbound and outbound call center teams across 60+ languages, with 24/7 coverage and 99.9% uptime. Its university-educated agents deliver 88% first call resolution. The call center provider is ISO 27001, HIPAA, and SOC 2 certified.  [... see all Hugo reviews ]

    Top Services:

    • Call Centers
    • BPO
    • Back Office Outsourcing
    Location
    Houston, Texas
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed

    Hugo Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Translation Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Google
    • Meta
    • Outschool
    • Topicals
    • Attentive
    • Faire
    • Sakara
    • Aurora
    Data sourced from the agency's DesignRush profile

    Hugo Reviews & Testimonials

    • Greg Digneo
      Greg Digneo founder at content guppy
      5.0

      B2B Review from Greg Digneo

      Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.

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    • Nimmit Shah
      Nimmit Shah Owner at Pi Asset Management Ltd
      5.0

      BPO Review from Nimmit Shah

      Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.

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    • Jambu Subramanian
      Jambu Subramanian Senior Manager of Operations at Kasha Global
      5.0

      Customer Support Review from Jambu Subramanian

      Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.

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    Reviews verified by DesignRush and sourced from the agency's profile
  • Voices That Build Trust, Systems That Scale

    Voices That Build Trust, Systems That Scale

    CCDocs is a documentation-focused team and platform that helps organizations manage, organize, and streamline their content workflows. It enables teams to collaborate on creating, editing, and maintaining documents efficiently, ensuring consistency and accuracy across projects. By providing tools for version  [... view The Call Center Doctors profile ]

    Top Services:

    • Call Centers
    Location
    Houston, Texas
    Number of Employees
    500 - 999
    Average Hourly Rate
    $5/hr
  • Your 24-hour Answering Service

    Your 24-hour Answering Service

    We are a telecommunications company with personalized call center solutions who provide the highest quality & most reliable customer service.  [... view VoiceLink Communications profile ]

    Top Services:

    • Call Centers
    • Phone Answering Services
    Location
    Houston, Texas
    Number of Employees
    Under 49
  • Let's Keep in Touch.

    Let's Keep in Touch.

    Offering Call Center Services. Celebrating our 25th year, TeleReach Corporate specializes in helping B2B companies dramatically improve the performance of their sales teams by utilizing a combination of productivity based tools and processes, and state-of-the-art technology.  [... view Telereach Corporate profile ]

    Top Services:

    • Call Centers
    • Lead Generation
    • Survey Services
    Location
    Houston, Texas
    Number of Employees
    Under 49
  • Professional Answering Services

    Professional Answering Services

    We also happen to be a 100% family-owned and operated, Houston born-and-bred company. Apollo Answering Service got its start when Bernice Contello got tired of answering middle-of-the-night emergency phone calls for her husband, Gus, a plumber. She figured just about every business could use someone to answer  [... view Apollo Answering Service profile ]

    Top Services:

    • Call Centers
    • Phone Answering Services
    Location
    Houston, Texas
    Number of Employees
    Under 49
  • Cell Center Services You Can Count On

    Cell Center Services You Can Count On

    Signius Communications has 12 locations across the United States, providing expert call center solutions.  [... view Signius Communications profile ]

    Top Services:

    • Call Centers
    • Lead Generation
    • Phone Answering Services
    Location
    Houston, Texas
    Number of Employees
    Under 49
  • Outsource With Confidence

    Outsource With Confidence

    Platonics provides cost-effective medical staffing solutions with HIPAA-trained remote staff. Build your ideal team and save up to 75% on staffing costs.  [... view Platonics LLC profile ]

    Top Services:

    • Call Centers
    • Phone Answering Services
    • BPO
    Location
    Houston, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $5/hr
    Minimal Budget
    Under $1,000
  • SysMD-Excellence Delivered

    SysMD-Excellence Delivered

    SysMD delivers smart, efficient healthcare solutions through expert revenue cycle management, medical billing, credentialing, coding, and transcription services. Founded in 2020, we help medical practices boost profitability, reduce administrative burdens, and stay compliant. Our team blends deep industry  [... view SysMD profile ]

    Top Services:

    • Call Centers
    • BPO
    Location
    Houston, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Contact Center. Call Center Services. Professional BPO Services.

    Contact Center. Call Center Services. Professional BPO Services.

    Offering Contact & Call Center Services. At Connectica Solutions, our main focus is to help you “Connect”. Connect with your customers, your employees, providers and partners using the most efficient communication channels and the latest technology to your advantage.  [... view Connectica Solutions profile ]

    Top Services:

    • Call Centers
    • Lead Generation
    • Phone Answering Services
    Location
    Houston, Texas
    Number of Employees
    250 - 499
    Average Hourly Rate
    $100/hr
  • Global Workforce Solutions Company

    Global Workforce Solutions Company

    At Net2Source (N2S), staying ahead of the curve isnt optional its who we are. As a global Talent Company, Net2Source isnt just observing the future were building it. Our proprietary AI-powered recruiting engine enables us to deliver pre-vetted, on-demand talent at speed and scale.  [... view Net2Source profile ]

    Top Services:

    • Call Centers
    • BPO
    • Back Office Outsourcing
    Location
    Houston, Texas
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $50/hr
  • The resources you need to succeed

    The resources you need to succeed

    GBC Digital Marketing is a Houston-based firm dedicated to helping clients make more money with cutting-edge digital solutions. Founded in 2004, we specialize in SEO strategies (Search Engine Optimization), lead generation, PPC advertising and Artificial Intelligence technologies. Our solutions are all  [... view GBC Digital Marketing profile ]

    Top Services:

    • Call Centers
    Location
    Houston, Texas
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000
  • Outsourced Answering Service For Dispatch

    Outsourced Answering Service For Dispatch

    Dispatching Answering Service provides 24/7/365 dispatch support and phone answering support for transport and service-based businesses. We help small and mid-sized businesses stay connected with their customers while also offering free digital marketing services to improve online visibility and growth.  [... view Dispatching Answering Service profile ]

    Top Services:

    • Call Centers
    • Phone Answering Services
    • Virtual Receptionist
    Location
    Houston, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $6/hr
    Minimal Budget
    $1,000 - $10,000

About The Author and Expert Reviewer

Bojana Trajcheva is a seasoned content editor and innovation researcher with extensive experience in the tech and marketing industries. Formerly Editor-in-Chief at Studentsko Eho, she developed a strong foundation in content creation and editorial leadership. Bojana further honed her skills in senior innovation research roles and now brings this combined expertise to her work as an editor at DesignRush.

Director of Client Relationships

Andrija Savić is an accomplished and highly competent sales professional with record-breaking achievements. His work at BSC Kragujevac, a leading European NGO affiliated with SPARK Netherlands, resulted in a 24% increase in course completion rates. While at Global Media Box, his team contributed 26.5% of the company's monthly sales in just seven months. Since becoming the Director of Client Relationships at DesignRush, the business has gained a 700% revenue increase, a testament to his proven competency and dedication to customer satisfaction.