Tom Banach Review from Google

1.0★

Tom Banach's Review Sourced from Google

We hired American Web Designers to revamp our website with a new layout, easier navigation, improved images, and better product descriptions. During the sales process, we were told the project would take 2–3 weeks.Instead, the work was outsourced to a third party in another country, communication became extremely limited, and very little actual work was completed. Most interactions seemed focused on trying to upsell additional services rather than delivering the project we had already paid for.It has now been over three months, and the website redesign remains incomplete. I have requested a refund multiple times, but my messages have largely gone unanswered.Based on my experience, the company failed to deliver on the promised timeline, communication was poor, and customer service after payment was extremely disappointing. I cannot recommend them.

Yuliia Ten Review from Google

5.0★

Yuliia Ten's Review Sourced from Google

I started working with SoftDoes when our product had already grown beyond the point where small fixes were enough. We needed to rethink several parts of the system and make sure the next stage of growth would not create even more technical debt.The team got into the project fast. Within the first few weeks, they helped us identify the main bottlenecks, clean up several fragile integrations, and improve the parts of the platform that were slowing us down the most.One practical result was that a key operation that used to take around 4-5 minutes now takes less than a minute. I also saw a noticeable drop in recurring technical issues after the release.What I liked most was the way they worked with us. Very little ceremony, clear communication, good technical judgment, and a strong sense of ownership.I’d be happy to work with SoftDoes again on another complex software project.

Ryder Mackey Review from Google

1.0★

Ryder Mackey's Review Sourced from Google

My experience with SoftDoes has been extremely disappointing. Their communication is terrible, the people I dealt with were highly unprofessional, and their pricing is absolutely outrageous compared to the value of the work being delivered.One of my biggest concerns is the company’s lack of transparency. From what I’ve observed, their development work appears to be outsourced to people in Ukraine through another company called Come Back Agency. Even when I searched for SoftDoes online, its website appeared to redirect to Come Back Agency.Take a look at their LinkedIn yourself. They present themselves as a Kansas City-based company, yet I couldn’t find a single employee listed as being based in Kansas City. That raises serious questions about their business structure, where their team actually operates, and who you’re really paying to develop your software.My interactions with the CEO, Orest, were particularly unpleasant. I found him extremely arrogant, dismissive, and condescending. He speaks to customers as though they’re beneath him. Rather than addressing legitimate concerns professionally, his attitude made an already frustrating experience even worse.Their Google reviews also raised serious red flags for me. Several reviewer profiles appeared to have AI-generated profile pictures, and the reviews themselves read as though they were written by ChatGPT rather than genuine customers. Many of these accounts had only ever reviewed SoftDoes.After I confronted them about these concerns, I noticed that some profile pictures had been changed to what appeared to be stock images, and the accounts had gained an additional review of random places. I cannot independently verify who operates these accounts, but the timing and patterns made me seriously question the authenticity of their online reputation.Nothing about my experience with SoftDoes has inspired trust. If you’re looking for custom software development, do yourself a favor and look elsewhere. Verify who you’re actually doing business with, who will be developing your software, and what you’re paying for.

Kevin Parker Review from Google

5.0★

Kevin Parker's Review Sourced from Google

We had been running a large part of our business through spreadsheets and a mix of different tools for years. We've grown past spreadsheets now. SoftDoes built a custom platform around the way our team actually works. That's probably what we appreciated most about working with them.

Hayley Santell Review from Google

5.0★

Hayley Santell's Review Sourced from Google

Honestly, I have nothing short of 5 star feedback for this team. Brent, Amber and the entire crew at Matchbox are extremely intelligent, kind, professional and excellent at what they do. My company - Gunter Pest and Lawn in Kansas City - have been using their services for over eight years. They've helped our web traffic grow, brought our 1970s logo and website design into the 21st century :), regularly propose incredibly creative marketing ideas/strategies and problem solve in our weaker areas. We've been working directly with Amber for years - she's our go-to rep and she's so very communicative and smart.We're a 4th generation family owned company, and from day one, Matchbox has completely understood and prioritized that differentiator and helped us maximize our efforts. I want to thank Matchbox for all that you do for us! I'd highly recommend their services to any business looking for SEO/web traffic, content buildout, ad management, website design buildout and more!

Tim McDaniel Review from Google

5.0★

Tim McDaniel's Review Sourced from Google

While incorporating and revamping our business model, it became apparent that we were need of a website update. I went through a process of visiting with several different companies and became obvious almost immediately that Matchbox would be the team to carry us forward. Their level of expertise, knowledge, and portfolio of previous work were without peer. On top of that, their services and ongoing support is top notch... and that's from the perspective of someone that managed services for many years in the corporate world!The Matchbox folks took our ideas and needs, and created an excellent web presence that was our starting point. They then continued, day in and day out to work WITH us, listening to our ideas, consulting with us on best practices and implementing the best possible solutions for our needs. They have become the partner and trusted advisor that we need to be successful. If you need web design and presence that is the most up to date and effective in today's deep digital jungle, no one else will compare. I cannot recommend any business service higher than Matchbox.

Kyle Tilley Review from Google

5.0★

Kyle Tilley's Review Sourced from Google

Matchbox is great! They have created some awesome content for us and continually walk us through the complexities of our site. They are definitely helping us reach our audience.

Allan Finnegan Review from Google

5.0★

Allan Finnegan's Review Sourced from Google

Seafoam has been helping me build a website and do digital marketing for my business. Everyone there has been an absolute pleasure to work with. Just a great group of people that know their craft. Highly recommend for any business needing website help or digital marketing!

MaryAnn Lawrence Review from Google

5.0★

MaryAnn Lawrence's Review Sourced from Google

When it comes to technology I'm certainly in need of expert assistance. Last week I had a huge scare! I accidentally deleted ALL of my web-based courses off of my business site. It happened late at night and in my panic I called my Seafoam expert, Ryan Foizey. I was surprised when he answered! He not only answered, he worked on it that night and by early the next morning I was back online with everything back. I can't tell you how much I appreciated it and how that saved my business! It absolutely was above and beyond and sure gained my Seafoam loyalty. Thank you to Ryan, Nikki and the rest of the team for your excellent customer service!

Emily Stevens Review from Google

5.0★

Emily Stevens's Review Sourced from Google

I highly recommend Alex and the Insite Advice team for your SEO needs. They bring both expertise and a fresh perspective. Since switching to them, my conversions have more than doubled, and our main keyword has risen from 54th to 5th place (and is still climbing), which is a significant improvement. They know their stuff and are very easy to work with!

Alexander Drury Review from Google

5.0★

Alexander Drury's Review Sourced from Google

Alex Wolk and his team have done an exceptional job building and maintaining our website. Communication is above expectations. We are starting another company and fully intend to use their services. HIGHLY RECOMMEND!

Conner Roofing Review from Google

5.0★

Conner Roofing's Review Sourced from Google

We highly recommend Insite Advice for any business that is looking to optimize their marketing dollars. Noah, Alex and the team at Insite are knowledgeable, friendly and accessible. They listen to our needs and work very closely with us on our SEO for our website and other advertising tools. We are so pleased to have found a company that works well with our needs. It is easy to give a 5 star review!

Diane Mueller Review from Google

5.0★

Diane Mueller's Review Sourced from Google

Paradigm has been great to work with on our website project. With all the customization our site needed, Paradigm always had a solution for us. Would not hesitate at all to give Paradigm any projects!

Bob Jenkins Review from Google

5.0★

Bob Jenkins's Review Sourced from Google

We chose PNMG to develop our website in 2018 and have been with them ever since! They are very conscientious of their work and the quality of the employees are top notch, not to mention the great support they add. We have monthly meetings to keep everything current and are very pleased we chose them to partner with!

Kristin Seymour MSN, RN, AHCNS-BC Review from Google

5.0★

Kristin Seymour MSN, RN, AHCNS-BC's Review Sourced from Google

Paradigm New Media Group is the best in St. Louis for producing digital media. They are professional, responsive, & creative. Paradigm improved the navigation of my website and set up an e-commerce account that is user friendly. Paradigm delivers high-caliber digital media, and stayed within my budget- that is huge! Thanks guys!