Tom Banach Review from Google

1.0★

Tom Banach's Review Sourced from Google

We hired American Web Designers to revamp our website with a new layout, easier navigation, improved images, and better product descriptions. During the sales process, we were told the project would take 2–3 weeks.Instead, the work was outsourced to a third party in another country, communication became extremely limited, and very little actual work was completed. Most interactions seemed focused on trying to upsell additional services rather than delivering the project we had already paid for.It has now been over three months, and the website redesign remains incomplete. I have requested a refund multiple times, but my messages have largely gone unanswered.Based on my experience, the company failed to deliver on the promised timeline, communication was poor, and customer service after payment was extremely disappointing. I cannot recommend them.

Hayley Santell Review from Google

5.0★

Hayley Santell's Review Sourced from Google

Honestly, I have nothing short of 5 star feedback for this team. Brent, Amber and the entire crew at Matchbox are extremely intelligent, kind, professional and excellent at what they do. My company - Gunter Pest and Lawn in Kansas City - have been using their services for over eight years. They've helped our web traffic grow, brought our 1970s logo and website design into the 21st century :), regularly propose incredibly creative marketing ideas/strategies and problem solve in our weaker areas. We've been working directly with Amber for years - she's our go-to rep and she's so very communicative and smart.We're a 4th generation family owned company, and from day one, Matchbox has completely understood and prioritized that differentiator and helped us maximize our efforts. I want to thank Matchbox for all that you do for us! I'd highly recommend their services to any business looking for SEO/web traffic, content buildout, ad management, website design buildout and more!

Tim McDaniel Review from Google

5.0★

Tim McDaniel's Review Sourced from Google

While incorporating and revamping our business model, it became apparent that we were need of a website update. I went through a process of visiting with several different companies and became obvious almost immediately that Matchbox would be the team to carry us forward. Their level of expertise, knowledge, and portfolio of previous work were without peer. On top of that, their services and ongoing support is top notch... and that's from the perspective of someone that managed services for many years in the corporate world!The Matchbox folks took our ideas and needs, and created an excellent web presence that was our starting point. They then continued, day in and day out to work WITH us, listening to our ideas, consulting with us on best practices and implementing the best possible solutions for our needs. They have become the partner and trusted advisor that we need to be successful. If you need web design and presence that is the most up to date and effective in today's deep digital jungle, no one else will compare. I cannot recommend any business service higher than Matchbox.

Kyle Tilley Review from Google

5.0★

Kyle Tilley's Review Sourced from Google

Matchbox is great! They have created some awesome content for us and continually walk us through the complexities of our site. They are definitely helping us reach our audience.

David Dafoe Review from Google

5.0★

David Dafoe's Review Sourced from Google

We found UPBrand as we transitioned from a company that didn't meet our expectations as our company grew and expanded. Their initial pitch was impressive and after a great deal of research and pitches from other organizations, we chose UPBrand and have never looked back. They continue to exceed our expectations.

A M Review from Google

5.0★

A M's Review Sourced from Google

Not only does Upbrand deliver exceptional work, unique creative, and ambitious ideas that are achievable, they are a delight to work with. What a talented team and we're lucky to partner with them!

Pamela Feese Review from Google

5.0★

Pamela Feese's Review Sourced from Google

My experience with UpBrand Collaborative has been very positive. Their team jumped in to quickly digest our complex go-to-market strategy and effectively translated consumer and dealer insights into an actionable plan. Their creative team brought the new brand to life with a dynamic new logo and supporting design elements. We are thrilled with the results and look forward to working with UpBrand again!

Anya Kuvarzina Review from Google

5.0★

Anya Kuvarzina's Review Sourced from Google

It was great meeting Carlos at Bologna Children’s Book Fair. I was impressed with his enthusiasm and had a wonderful time.

Katie R Review from Google

1.0★

Katie R's Review Sourced from Google

I 'purchased' a poster from them in November 2024 and was hoping to have it by the holidays. I STILL have not received it. They were quick to take my $120+ dollars for it. Guess I will be contacting my bank.

Lynn Y Review from Google

5.0★

Lynn Y's Review Sourced from Google

Cartel was kind enough to host a studio tour for us, and we all enjoyed it greatly. Thank you again for the opportunity to learn from your practice and see your studio!