Yuliia Ten Review from Google

5.0★

Yuliia Ten's Review Sourced from Google

I started working with SoftDoes when our product had already grown beyond the point where small fixes were enough. We needed to rethink several parts of the system and make sure the next stage of growth would not create even more technical debt.The team got into the project fast. Within the first few weeks, they helped us identify the main bottlenecks, clean up several fragile integrations, and improve the parts of the platform that were slowing us down the most.One practical result was that a key operation that used to take around 4-5 minutes now takes less than a minute. I also saw a noticeable drop in recurring technical issues after the release.What I liked most was the way they worked with us. Very little ceremony, clear communication, good technical judgment, and a strong sense of ownership.I’d be happy to work with SoftDoes again on another complex software project.

Ryder Mackey Review from Google

1.0★

Ryder Mackey's Review Sourced from Google

My experience with SoftDoes has been extremely disappointing. Their communication is terrible, the people I dealt with were highly unprofessional, and their pricing is absolutely outrageous compared to the value of the work being delivered.One of my biggest concerns is the company’s lack of transparency. From what I’ve observed, their development work appears to be outsourced to people in Ukraine through another company called Come Back Agency. Even when I searched for SoftDoes online, its website appeared to redirect to Come Back Agency.Take a look at their LinkedIn yourself. They present themselves as a Kansas City-based company, yet I couldn’t find a single employee listed as being based in Kansas City. That raises serious questions about their business structure, where their team actually operates, and who you’re really paying to develop your software.My interactions with the CEO, Orest, were particularly unpleasant. I found him extremely arrogant, dismissive, and condescending. He speaks to customers as though they’re beneath him. Rather than addressing legitimate concerns professionally, his attitude made an already frustrating experience even worse.Their Google reviews also raised serious red flags for me. Several reviewer profiles appeared to have AI-generated profile pictures, and the reviews themselves read as though they were written by ChatGPT rather than genuine customers. Many of these accounts had only ever reviewed SoftDoes.After I confronted them about these concerns, I noticed that some profile pictures had been changed to what appeared to be stock images, and the accounts had gained an additional review of random places. I cannot independently verify who operates these accounts, but the timing and patterns made me seriously question the authenticity of their online reputation.Nothing about my experience with SoftDoes has inspired trust. If you’re looking for custom software development, do yourself a favor and look elsewhere. Verify who you’re actually doing business with, who will be developing your software, and what you’re paying for.

Kevin Parker Review from Google

5.0★

Kevin Parker's Review Sourced from Google

We had been running a large part of our business through spreadsheets and a mix of different tools for years. We've grown past spreadsheets now. SoftDoes built a custom platform around the way our team actually works. That's probably what we appreciated most about working with them.

Hayley Santell Review from Google

5.0★

Hayley Santell's Review Sourced from Google

Honestly, I have nothing short of 5 star feedback for this team. Brent, Amber and the entire crew at Matchbox are extremely intelligent, kind, professional and excellent at what they do. My company - Gunter Pest and Lawn in Kansas City - have been using their services for over eight years. They've helped our web traffic grow, brought our 1970s logo and website design into the 21st century :), regularly propose incredibly creative marketing ideas/strategies and problem solve in our weaker areas. We've been working directly with Amber for years - she's our go-to rep and she's so very communicative and smart.We're a 4th generation family owned company, and from day one, Matchbox has completely understood and prioritized that differentiator and helped us maximize our efforts. I want to thank Matchbox for all that you do for us! I'd highly recommend their services to any business looking for SEO/web traffic, content buildout, ad management, website design buildout and more!

Tim McDaniel Review from Google

5.0★

Tim McDaniel's Review Sourced from Google

While incorporating and revamping our business model, it became apparent that we were need of a website update. I went through a process of visiting with several different companies and became obvious almost immediately that Matchbox would be the team to carry us forward. Their level of expertise, knowledge, and portfolio of previous work were without peer. On top of that, their services and ongoing support is top notch... and that's from the perspective of someone that managed services for many years in the corporate world!The Matchbox folks took our ideas and needs, and created an excellent web presence that was our starting point. They then continued, day in and day out to work WITH us, listening to our ideas, consulting with us on best practices and implementing the best possible solutions for our needs. They have become the partner and trusted advisor that we need to be successful. If you need web design and presence that is the most up to date and effective in today's deep digital jungle, no one else will compare. I cannot recommend any business service higher than Matchbox.

Kyle Tilley Review from Google

5.0★

Kyle Tilley's Review Sourced from Google

Matchbox is great! They have created some awesome content for us and continually walk us through the complexities of our site. They are definitely helping us reach our audience.