Explore top back office outsourcing services in the United States that help companies streamline operations, cut overhead costs, and improve accuracy through expert administrative support.
We Have Researched the Best US Back Office Outsourcing Services For You
22 Companies-Rankings updated: September 07, 2026
Each agency undergoes DesignRush evaluation for professional expertise and genuine client satisfaction to assist your search. Some featured placements are paid.
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Dimov Tax offers expert domestic and international tax and financial services, including individual and business tax preparation, cryptocurrency and stock taxation, IRS/state notice resolution, forensic accounting, M&A consulting, property management accounting, CPA letters, and tailored strategies...
Top Services:
Business Consulting
Accounting
Location
Denver, Colorado
Number of Employees
Under 49
Portfolios Count
4 Projects Listed
Dimov Tax Services
Business Consulting
Accounting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
High-Net-Worth Individuals
Startups
Technology Companies
International Taxpayers
Real Estate Investors
Professional Athletes & Entertainers
Healthcare Practices
Multi-State Businesses
Nonprofit Organization
Data sourced from the agency's DesignRush profile
Dimov Tax Reviews & Testimonials
Dmitrii Legetskii
Co-owner at VLA&DI Group
5.0★
Accounting Review from Dmitrii Legetskii
This company helped us set up our accounting system from beginning to end. I am a serial entrepreneur with experience working with many different accounting groups and this one has been the most responsive overall. They have helped us with registering the business, putting together payroll, and getting our quarterly tax returns filed. They have been also very helpful with giving personal tax advice. I would recommend them to any other friends and especially other business owners.
Setty McIntosh
Producer Creative Director at Media Production Company
4.2★
Accounting Review from Setty McIntosh
Services 2 years in a row. George Dimov is now my C.P.A. Excellent, organized, thorough and timely. We were impressed with their patience, courteousness, and efficiency.
Undisclosed
Executive at Tax Services Company
5.0★
Accounting Review from Undisclosed
They were easy to deal with. George Dimov, CPA successfully delivered the project as per the client's requirements. The service provider utilized Email and messaging apps for effective responsiveness and communication. They were also easy to work with. Ultimately, the client was satisfied with the partnership.
Reviews verified by DesignRush and sourced from the agency's profile
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World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms...
Top Services:
Customer Support
Call Centers
BPO
Phone Answering Services
Transcription Services
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Location
Chicago, Illinois
Number of Employees
1000 & Up
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
8 Projects Listed
Hugo Services
Customer Support
Call Centers
BPO
Phone Answering Services
Transcription Services
Translation Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Google
Meta
Outschool
Topicals
Attentive
Faire
Sakara
Aurora
Data sourced from the agency's DesignRush profile
Hugo Reviews & Testimonials
Greg Digneo
founder at content guppy
5.0★
B2B Review from Greg Digneo
Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.
Nimmit Shah
Owner at Pi Asset Management Ltd
5.0★
BPO Review from Nimmit Shah
Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.
Jambu Subramanian
Senior Manager of Operations at Kasha Global
5.0★
Customer Support Review from Jambu Subramanian
Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.
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Make customer experience your strongest competitive advantage. CX forms the beating heart of Business Process Management, delivering success by boosting customer retention and ensuring less costly, more efficient operations...
Top Services:
Customer Support
BPO
Call Centers
Phone Answering Services
Business Consulting
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Location
Lexington, Kentucky
Number of Employees
1000 & Up
Average Hourly Rate
$25/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
17 Projects Listed
Helpware Services
Customer Support
BPO
Call Centers
Phone Answering Services
Business Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
DoorDash
PureCars
Headspace
Microsoft
Google
CompIQ
Samsara
Jam City
RestoraPet
HealthComp
Data sourced from the agency's DesignRush profile
Helpware Reviews & Testimonials
Maria Maidana
Customer Onboarding & Enablement Manager at SquadLocker, Inc
5.0★
Customer Support Review from Maria Maidana
Helpware has been a trusted partner for SquadLocker for several years now for customer success. Our Customer Onboarding Team continues to shine through every administrator that interacts via our Live Chat channel for store help.
Anzhelika is my Onboarding Lead and we work hand in hand in making any and all decisions for team enhancements. She delights both DIY and Enterprise administrators across multiple channels here at SquadLocker. I would not be as successful without Anzhelika by my side.
I forsee using Helpware for years to come!
Brian Agee
Director of Sales & Marketing at Petro Towery
5.0★
Web Design Review from Brian Agee
My organization contracted with Helpware for a complete website design and build. I am extremely happy with the finished product and continually receive positive feedback from customers, vendors, and employees. The Helpware team was very professional throughout the entire process and did an incredible job keeping the project on time and on budget. Communication was also great and I really appreciated their consultative approach. I would recommend without hesitation.
Brian Lubeck
Broker at Cypress Property Group
5.0★
Virtual Assistant Review from Brian Lubeck
Over the past five years, I've had the privilege of partnering with Helpware, and my experience has been nothing short of exceptional. Their commitment to efficiency and cost-effectiveness has consistently impressed me. Whether you're a startup or an established enterprise, Helpware offers tailored virtual assistant solutions that work well with any company. I highly recommend them to anyone looking to hire a virtual assistant.
Reviews verified by DesignRush and sourced from the agency's profile
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AI-Enabled, Human-Validated Data Support, Engineered for Enterprises
SunTec Data is a global leader in AI-enabled data, BPO, and KPO solutions, backed by over 25 years of experience and 1,500+ data professionals across 50+ countries. Combining advanced AI tools with human-in-the-loop oversight, we deliver ISO-certified, HIPAA-compliant data management...
Top Services:
Market Research
BPO
Big Data Analytics
eCommerce
AI Development
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Location
Laguna Beach, California
Number of Employees
1000 & Up
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
1 Project Listed
SunTec Data Services
Market Research
BPO
Big Data Analytics
eCommerce
AI Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
PepsiCo
nielsen
Network18
Deloitte
Expedia
Pearson
DXL
DKSH
Data sourced from the agency's DesignRush profile
SunTec Data Reviews & Testimonials
Victor Cook
Financial Analyst at Financial Services Company
5.0★
BPO Review from Victor Cook
SunTec Data has been our outsourcing partner for the last three years. The team has considerably fueled our growth by providing financial data management and support.
Marc Hill
Entrepreneur at Self-Employed
5.0★
BPO Review from Marc Hill
We were delighted with the results offered by SunTec Data. The team aptly understood our requirements and delivered high-quality data management solutions. Highly recommend them!
Mike Robinson
Marketer at Undisclosed
5.0★
BPO Review from Mike Robinson
Great job done by the team! They analyzed our requirements, maintained transparent communication, and delivered tailored contact lists. Would definitely work with them in the future!
Reviews verified by DesignRush and sourced from the agency's profile
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We provide bookkeeping, digital marketing, and administrative support for small business owners at prices they can afford.
Whether you need an advisor to guide your next steps or an expanded team to lighten your load, we let you focus on doing what you love...
Top Services:
HR Outsourcing
Accounting
BPO
Digital Services
Branding
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Location
Winchester, Virginia
Number of Employees
Under 49
Average Hourly Rate
$125/hr
Minimal Budget
$1,000 - $10,000
Ingenium Services
HR Outsourcing
Accounting
BPO
Digital Services
Branding
Digital Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Aero Elite Flight Training
Bespoke Beauty Loft
BrightStar Care Leesburg
Dr. Dave Leadership Corp
ECO Cladding
Greenfield & Craun Commercial
Mission Auto Repair
Sapling Wealth Management, LLC
Schenck Foods Company
Simms Showers LLP
Data sourced from the agency's DesignRush profile
Ingenium Reviews & Testimonials
Benjamin C. Rothermel
Owner at Benjamin C. Rothermel, Esq. Law Firm
5.0★
Small Business Review from Benjamin C. Rothermel
My firm has been working with Ingenium BCS for a number of years now to provide marketing and business strategy for my law firm. I recommend them as a great addition to any business team. They are extremely responsive and attentive to the needs of my business, and greatly appreciate the services that they provide!
David Miles, Ph.D.
Founder | Principal at Dr. Dave Leadership Corporation
5.0★
Small Business Review from David Miles, Ph.D.
I have used Ingenium for a few years and recently signed up for a series of marketing strategy sessions. They have a great, systematic process to help you develop, build-out, and implement your core marketing message. The process was smooth and very productive. I highly recommend this process if you are looking for a comprehensive messaging campaign for your business, organization, non-profit or brand. It is well worth contacting them to see how they could help your business.
Mary
Review from Google
1.0★
Mary's Review Sourced from Google
I hired a bookkeeper to reduce my workload and gain peace of mind, but this experience only created more problems. I would not recommend their services to others based on my experience.
Reviews verified by DesignRush and sourced from the agency's profile
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At Agile Pro Solutions success is our primary drive. Agility, rapid growth, client satisfaction, expertise and continuous improvement, this is what we stand for. We connect the best talent with client needs by providing gold standard in offshore staffing for any services and industries...
Top Services:
BPO
Location
Boca Raton, Florida
Number of Employees
100 - 249
Average Hourly Rate
$14/hr
Agile Pro Solutions Services
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Fox Logistics
Corporate Client Services
Florida Smart Energy
Data sourced from the agency's DesignRush profile
Agile Pro Solutions Reviews & Testimonials
Ian Lahiff, P.E., LEED AP
multiple at Avicado Construction Technology Services
5.0★
Staffing Review from Ian Lahiff, P.E., LEED AP
The APS team bolsters our capacity to deliver clear insights to our clients, helping them make more informed data driven decisions. APS's highly specialized consultants maintain a high caliber of work and precise attention to detail. Their ability to quickly onboard new team members ensures we have a deep bench to scale our services. The team engages fluently with our staff and interact professionally with clients. APS has the rare confidence to work in a client facing capacity. Highly reccomend
Kyle Mlakar
Logistics Coordinator [Tracking] at Fox Logistics
5.0★
Staffing Review from Kyle Mlakar
When we looked to expand our offshore team, it was vital for us to find an organization that shared our same perspectives and values with regards to "people". APS quickly demonstrated that they now only understood our viewpoint, they wanted to help us realize it. APS has been a steadfast and valued partner of our company over the past year, and we look forward to continuing our work together for the foreseeable future.
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Understanding you makes us better. That is how we work smarter.
ARDEM Incorporated is a strategic outsourcing partner providing automated business solutions that help our clients work smarter. We partner with some of the most well-established companies in the world along with several state and federal agencies...
Top Services:
BPO
Accounting
Location
Hillsborough Township, New Jersey
Number of Employees
250 - 499
Minimal Budget
$1,000 - $10,000
Portfolios Count
8 Projects Listed
ARDEM Incorporated Services
BPO
Accounting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Financial
Healthcare
Retail
Manufactuing
Logistics
Government
Data sourced from the agency's DesignRush profile
ARDEM Incorporated Reviews & Testimonials
Matt Venner
IT Manager at Agile Therapeutics
4.8★
Outsourcing Review from Matt Venner
ARDEM created a solution for our AP workflow that integrates seamlessly into our current process. It did not require any extensive IT overhaul and is saving us quite a bit from our previous antiquated ways. Process was fast and the quality of their work is great. Highly recommend their team!
Adi S
Review from Google
5.0★
Adi S's Review Sourced from Google
I am currently working as an HR Intern at ARDEM Incorporated, and it has been a very positive learning experience for me.
The organization provides a professional and supportive work environment where freshers are given the opportunity to understand real-time HR operations, recruitment processes, and employee engagement activities. The team is approachable, collaborative, and always willing to guide, which makes it easier to learn and grow.
One of the key highlights is the structured workflow and clear communication, which helps in developing practical skills such as candidate coordination, documentation handling, and stakeholder interaction. The company also promotes a healthy work-life balance and encourages employees to take ownership of their responsibilities.
Overall, ARDEM has been a great place to start my HR journey, helping me build confidence, enhance my professional skills, and gain valuable industry exposure.
Pamela Morin
Review from Google
5.0★
Pamela Morin's Review Sourced from Google
Ardem Inc. has been a great partner for our accounts payable process. John Copeland is responsive and our analysts do a great job of following processes and communicating.
Reviews verified by DesignRush and sourced from the agency's profile
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Contact & Call Center Outsourcing Support Channels & Audits.
Callzilla is a full-service outsourced call center and business process outsourcing company with headquarters in Miramar, Florida. We help leading brands acquire and care for English-speaking and Spanish-speaking customers, placing the utmost priority on quality...
Top Services:
Phone Answering Services
Call Centers
Digital Marketing
BPO
Show more
Location
Miramar, Florida
Number of Employees
Under 49
Callzilla Services
Phone Answering Services
Call Centers
Digital Marketing
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Retail Industry
Healthcare Industry
Software & ITServices Industry
Data sourced from the agency's DesignRush profile
Callzilla Reviews & Testimonials
alec czartoryski
Review from Google
1.0★
alec czartoryski's Review Sourced from Google
I have the same experiance as the other review. Sent a unit back and never recieved a replacement. Got ahold of Neal Topf the "CEO". He let me know he would find out what was going on and not sure how it got esclated to him, told me he would give a update good or bad. He has ghosted every single one of my calls. Not sure if thats how you properly run a business but seems like less of a headache to just answer the phone than have me call every single day. Would not recomend dealing with this company what so ever.
Mark Joseph
Review from Google
1.0★
Mark Joseph's Review Sourced from Google
This call center company is a scam. They handle warranties for Black & Decker. I shipped them my broken AC (Still under the 5-year warranty), which they received 2 months ago, and they refuse to ship me the replacement. The Callzilla call center is useless and will lie to you. They have blocked my number & won't respond to emails. I'll never purchase anything Black & Decker again as the "warranty" is a lie and they will take your property and refuse to replace it.
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DATAMARK Inc., a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs more than 2,800 at our facilities in the United States, Mexico and India...
Top Services:
BPO
Phone Answering Services
Call Centers
Managed Services
Show more
Location
El Paso, Texas
Number of Employees
Under 49
Datamark Services
BPO
Phone Answering Services
Call Centers
Managed Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Software & IT Services Industry
Finance Industry
Corporate Services Industry
Data sourced from the agency's DesignRush profile
Datamark Reviews & Testimonials
Yolanda Aldama
Review from Google
5.0★
Yolanda Aldama's Review Sourced from Google
Great company to work for. I have been here for a year already. It's a new project, so of course we are all learning as we go, but there is alot of support and they are always trying to better everything.
Justin Smith
Review from Google
5.0★
Justin Smith's Review Sourced from Google
Awesome company to work for! Challenging and rewarding work. Great compensation for the El Paso area! Look forward to continued work here.
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Zventus is a global services provider of management consulting, staffing solutions, and outsourcing services that empower organizations to innovate, improve and grow their business...
Top Services:
BPO
Location
Los Angeles, California
Number of Employees
100 - 249
Average Hourly Rate
$20/hr
Minimal Budget
$1,000 - $10,000
Zventus Services
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Healthcare Industry
Insurance Industry
Fintech Industry
Data sourced from the agency's DesignRush profile
Zventus Reviews & Testimonials
Kaho Sakemi
Review from Google
5.0★
Kaho Sakemi's Review Sourced from Google
Working at Zventus as a contractor has been one of the most insightful opportunities of my career. The projects I worked on were diverse and impactful, giving me hands-on experience in data analysis, marketing, and cross-functional collaboration. The leadership team is approachable, highly knowledgeable, and genuinely invested in helping you grow. The work culture is collaborative and supportive, making it easy to learn from colleagues and contribute meaningfully to company goals. I’ve gained valuable skills, industry knowledge, and professional connections that I hope to maintain with these individuals for years to come.
Harley Chen
Review from Google
5.0★
Harley Chen's Review Sourced from Google
I have just completed my four-month internship as an Associate Consulting Intern at Zventus, and I highly recommend this company as a place to work and intern.
As a college student eager to break into the business world, I found Zventus to be an incredible launchpad. It provided me with the opportunity to apply what I’ve learned in school to real-world, client-oriented projects, while also engaging directly with senior management. Most importantly, they truly listen to your ideas and feedback.
During my internship, I contributed to a variety of projects including market research, data analysis, marketing resource creation, business strategy, financial forecasting, and even project management. This diverse experience has been invaluable in preparing me for my future career.
I have now secured an internship with a Fortune 500 company. My experience at Zventus was instrumental in this achievement. Not only was it my first internship in the U.S.—which significantly enhanced my resume—but it also gave me the deep knowledge and practical experience that became the highlight of my interview discussions.
Thank you for all the amazing people here, each one of them is absolutely amazing to work with!
Gabriela Saavedra
Review from Google
1.0★
Gabriela Saavedra's Review Sourced from Google
I absolutely do not recommend working for this company. They are inefficient. If there is a problem, don't expect them to contact them, as they never show up. It seems like a school project where they never know what happened or who did what, and in the end, it's a collage of incomplete projects. They still want to pay the minimum and expect you to divide your time into three or four different activities. PLEASE DO NOT APPLY. This company is not worth it. They are inept, irresponsible, arrogant, and underpaid.
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GHDSi is 100% focused on help desk outsourcing. We are proud to be voted a Top Workplace in 2019-20.
Global Help Desk Services, Inc. (GHDSi) provides you with enterprise quality help desk services.
Many IT and business leaders want the opportunity to focus on core initiatives and just have the help desk "work". That's our specialty...
Top Services:
BPO
Phone Answering Services
IT Services
Location
Hartford, Connecticut
Number of Employees
100 - 249
Global Help Desk Services Services
BPO
Phone Answering Services
IT Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
IT industry
Financial industry
Small business industry
Data sourced from the agency's DesignRush profile
Global Help Desk Services Reviews & Testimonials
Nicholas Cabana
Review from Google
5.0★
Nicholas Cabana's Review Sourced from Google
After my Navy contract ended I came to GHDSI to further pursue IT and start my IT journey. It did not disappoint. I learned more working here. How to deal with basic technical issues, and even more complex issues. Depending on the company you service, you will also be put to the test to learn as you go. Of course you will get common issues by customers, but every time I clocked in, I learned something new before I clocked out. These skills will last me a lifetime and help me in future endeavors. I am thankful and grateful for working with such a strong company like GHDSI.
Leadership:
Starting from the top, Steve is an excellent CEO, and cares about this company as well as all of his employees. Every single leader is easy to talk to and understanding, and Steve is no exception.
My Team leads were amazing as well. You can address any issues or concerns and they will help you through it. My Team leads were Adam and Anthony, and they were phenomenal. Sometimes outages can happen, and the workload can be stressful. However, management will be there helping you until the very end.
Teamwork:
I was able to work alongside great with team members. Everyone worked well together. There was no toxic workplace environment.
HR dept:
Karen is phenomenal. There are always festivities, and fun challenges to keep the spark alive in the office. Employee of the month rewards, pizza parties, chili cook-offs, baked mac and cheese cook-offs, and even more. As well as simply addressing any and all HR needs and concerns.
Work life balance:
Flexible schedules all around. Can’t complain at all
Overall:
You get what you put in. Most people that start their IT journey almost always starts as a service desk analyst. There are horror stories with help desk because of toxic work environments, heavy stress loads, and negative leadership. This has none of that. You’d never feel that here.But believe me when I tell you, this company is where you want to start and see if IT is a good fit for you. If it is, you won’t be upset working here. Eventually you might want to do more than work as a service desk analyst. And there are options within GHDSI to work in different leadership positions. I’m sure there are more opportunities to excel, but I had to leave since I moved to Virginia and wanted to focus on education full time. GHDSI won top workplace four times already, and I’m glad I was part of it.
BoomBoxing
Review from Google
5.0★
BoomBoxing's Review Sourced from Google
Great place. Had the pleasure of chatting with the IT manager met some other employees as well as tour the data center and view the stellar setups each call center employee gets
Catarina Francisco
Review from Google
1.0★
Catarina Francisco's Review Sourced from Google
Estou muito infeliz e revoltada por ter sido ludribiada desta forma. Não fiz qualquer encomenda e foram enviados óculos de sol e nocturnos, que paguei - 49 euros - no acto de entrega. Agradeço a atenção e fico a aguardar a vossa resposta.
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Level10 CFO is a new spin on outsourced CFO advisory and accounting services. With an advisory-led, tech-forward approach that always puts your interests first, we brave the crucial conversations to help your business evolve and grow...
Top Services:
Accounting
BPO
Location
Lakewood, Colorado
Number of Employees
Under 49
Minimal Budget
$1,000 - $10,000
Level10 CFO Services
Accounting
BPO
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Cover Operation is a high level and cost-effective insurance BPO solutions. Our unparalleled advantage is to hire 5-8 years' experienced insurance processors from world's top 3 insurance outsourcing vendors to work for you with a much lower price. Our optimized management will boost your productivity and...
Top Services:
BPO
Accounting
Location
Twentynine Palms, California
Number of Employees
50 - 99
Average Hourly Rate
$12/hr
Minimal Budget
Under $1,000
Cover Operation Services
BPO
Accounting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
TTEC combines BPO services design, strategic consulting, technology platforms, and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line. They help companies reduce customer effort, enable contact center employees, and continuously optimize business...
Top Services:
Call Centers
BPO
Location
Austin, Texas
Number of Employees
1000 & Up
TTEC Services
Call Centers
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
ExpertCallers, a Flatworld Solutions company, strives to help you build and nurture exceptional relationships with your customers. With over 12 years of experience in providing timely, reliable and efficient call center outsourcing services, we have perfected the art of transforming customer experiences into...
Top Services:
Call Centers
Creative Services
eCommerce
BPO
Customer Support
Show more
Location
Princeton, New Jersey
Number of Employees
500 - 999
Minimal Budget
Under $1,000
Portfolios Count
4 Projects Listed
Expertcallers Services
Call Centers
Creative Services
eCommerce
BPO
Customer Support
Phone Answering Services
Market Research
Business Consulting
Transcription Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
ROI CX Solutions offers Total Contact Management and Business Support Services. We leverage our expertise to deliver a total package of customer care solutions and contact center services! We provide dedicated 24X7-365 outsourcing solutions. ROI CX Solutions is driven by results, whether it is maximizing your...
Top Services:
Call Centers
BPO
Customer Support
Phone Answering Services
Show more
Location
American Fork, Utah
Number of Employees
1000 & Up
Portfolios Count
3 Projects Listed
ROI CX Solutions Services
Call Centers
BPO
Customer Support
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Hello Fresh
SAMSUNG
TSA PRE
Panera
VISA
Data sourced from the agency's DesignRush profile
ROI CX Solutions Reviews & Testimonials
Mr. John
Review from Google
1.0★
Mr. John's Review Sourced from Google
If you're considering working at Connexus Resource Group, brace yourself for an exhausting, demoralizing experience that will leave you burned out, underpaid, and questioning your life choices. This company operates like a modern-day sweatshop, exploiting employees with unrealistic expectations, pitiful wages, and a toxic work environment that prioritizes profits over people. The workplace culture is cutthroat and demeaning. Supervisors hover like prison guards, scrutinizing every call and nitpicking minor mistakes. Instead of support, you get constant criticism, with the ever-present threat of write-ups or termination if you don’t meet impossible metrics. Favoritism runs rampant, and HR exists only to protect the company—not the employees. Don’t be fooled by empty promises of "career advancement." Promotions are reserved for management’s favorites, while everyone else is stuck in the same dead-end role. Training is minimal, and turnover is sky-high because people either quit from exhaustion or get fired for not meeting unrealistic expectations. In conclusion, Connexus Resource Group is a call center nightmare—a place where employees are treated like cogs in a machine, worked to the bone, and discarded without a second thought. If you value your mental health, dignity, or fair pay, steer clear. There are better jobs out there—this one isn’t worth the suffering.
Valupack Gaming
Review from Google
1.0★
Valupack Gaming's Review Sourced from Google
Working on the same position for over a year, being told I'm one of their best agents and never getting a raise and overall being treated like I don't actually matter. Would never recommend working for them to even my most hated enemy.
Alece Peterson
Review from Google
1.0★
Alece Peterson's Review Sourced from Google
I would avoid working here if you can. I worked here for 5 years, and really hated it. Tried to find other work and was unable to for a long time. I ended up quitting because they were going to demote me after being a Team Lead for about 4.5 years. It was really disappointing and heartbreaking, especially since I loved my team of agents. The first couple of years were good, but after a while it just became unbearable. The last campaign I was on, Solutran, literally sucked the life out of me. My supervisor and my agents were great, but I had to fight for my agents to be treated fairly.
The company goes by Connexus Resource Group now, they merged with a few other call centers in 2021. One good thing I can say about the merger was we were finally able to get PTO after not having any paid time off at all. The pay here sucks, I was only making $15.50 for being a team lead, and that was only after 5 years of tenure. Most agents were making around $11.50 to $13. It's very hard to get raises here, so if you want to work here and not be compensated properly this might be the right place for you. Avoid this place, it will only ruin your mental health and cause you more suffering.
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We are a dedicated team committed to providing our clients with a fully transparent end-to-end solution. Elevate your revenue cycle with our efficient services, available at rates as competitive as 3.99% of the collection. Our dedicated team is driven by the objective of delivering a comprehensive end-to-end...
Top Services:
BPO
Location
Columbia Heights, Minnesota
Number of Employees
250 - 499
Average Hourly Rate
$1/hr
Minimal Budget
Under $1,000
Zmed Solutions Services
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Healthcare Industry
Finance Industry
Corporate Services Industry
Data sourced from the agency's DesignRush profile
Zmed Solutions Reviews & Testimonials
priscilla Atu-tetuh
Review from Google
5.0★
priscilla Atu-tetuh's Review Sourced from Google
Robb was very kind to reopen my case with BCBS to credential me.hi very patient in assisting explaining in detail what you need to do. He will also go out of his way to call the insurance and we had a three way conversation. That was very helpful. Thank you Robb.
Gabriel Eleda
Review from Google
5.0★
Gabriel Eleda's Review Sourced from Google
This credentialing company is dependable and communicates very effectively. They provide excellent customer service and consistently get things done in a timely manner.
Woke Enterprises
Review from Google
5.0★
Woke Enterprises's Review Sourced from Google
Zmed Solutions has been very professional and prompt in returning calls or following up on emails. They have been very efficient with the credentialing panel for two states and have kept me updated on the progress. You will not go wrong by selecting Zmed Solutions for your credentialing needs.
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Vitek Technology LLC is a leading group of technology experts specializing in delivering innovative SaaS solutions, comprehensive project management, and strategic consulting services. Our expertise also extends to encompassing top-tier Web and App design, seamless integration solutions, and reliable hosting...
Top Services:
Web Design
eCommerce Development
Web Development
WordPress Website Design
Content Marketing
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Location
Austin, Texas
Number of Employees
100 - 249
Minimal Budget
$1,000 - $10,000
Vitek Technology LLC Services
Web Design
eCommerce Development
Web Development
WordPress Website Design
Content Marketing
Software Testing
Mobile App Development
Staff Augmentation
IT Services
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Small Business Accounting, Technology, & Growth Consulting.
Fred Lundin CPA LLC is a Chicago-based CPA accounting and technology consulting firm specializing in serving e-commerce, solopreneurs, and small business owners. With a dedicated focus on these sectors, we provide tailored financial and technological solutions to help our clients thrive in their respective...
Top Services:
Business Consulting
Market Research
Accounting
BPO
CRM Consulting
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Location
Chicago, Illinois
Number of Employees
Under 49
Average Hourly Rate
$150/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
3 Projects Listed
Fred Lundin CPA LLC Services
Business Consulting
Market Research
Accounting
BPO
CRM Consulting
ERP Consulting
Cybersecurity
IT Services
IT Compliance Solution
Cloud Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Customer service and back-office support services are offered across all available channels by SupportNinja. Our main clients are Silicon Valley-based and international technology startups that receive VC funding. Apps, software, and platform-based technology enterprises that focus on serving consumers depend...
Top Services:
BPO
Customer Support
Location
Dallas, Texas
Number of Employees
250 - 499
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
SupportNInja Services
BPO
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Back Office Outsourcing Services in United States FAQs
What do back office outsourcing services in the United States do?
Back office outsourcing services in the United States handle internal business tasks that don’t face customers. This includes data entry, accounting, HR administration, payroll, IT support, document processing, and customer record management. These companies let businesses focus on core operations while experts manage routine tasks efficiently.
How do the best US back office outsourcing services help businesses improve efficiency and reduce costs?
The best US back office outsourcing services streamline repetitive work using automation, trained staff, and clear processes. This reduces payroll costs, lowers error rates, and speeds up operations. Companies save money on hiring and training while getting consistent results from specialized teams.
How much do back office outsourcing services in the United States cost?
Data entry, claims processing, payment handling, or virtual assistant tasks: under $25/hour
Finance and accounting outsourcing (FAO): $25–$49/hour
HR services: $25–$45/hour
Transcription: $15–$35/hour
Translation: $20–$60/hour
Content creation: $100–$149/hour
What factors affect pricing for back office outsourcing services in the United States?
The factors affecting pricing for back office outsourcing services in the United States include:
Task complexity
Skill level required
Software or tools used
Data volume
Contract length
Location and company reputation
How do I choose the right back office outsourcing services company in the United States?
To choose the right back office outsourcing services company in the United States, check their industry experience, service range, communication quality, data protection measures, and client reviews. Pick a company that offers clear pricing, scalable options, and regular performance reports.
How do top US back office outsourcing services ensure data security and compliance?
Top US back office outsourcing services use encrypted data transfers, restricted system access, NDAs, and secure cloud storage. Many follow standards like ISO 27001, GDPR, or HIPAA, depending on the industry, and conduct regular audits to prevent breaches.