Outsource your administrative services to top BPO companies in the United Kingdom to focus on your high-value activities. Choose a business partner today based on cost, reviews, list of clients, team expertise, size and more.

Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.

United Kingdom × Manufacturing ×
  • Hugo

    VerifiedVerified by the DesignRush team for authenticity and credibility.

    World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages

    Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms...

    Top Services:

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Show more
    Location
    London, United Kingdom
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed

    Hugo Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Translation Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Google
    • Meta
    • Outschool
    • Topicals
    • Attentive
    • Faire
    • Sakara
    • Aurora
    Data sourced from the agency's DesignRush profile

    Hugo Reviews & Testimonials

    • Greg Digneo
      Greg Digneo founder at content guppy
      5.0★

      B2B Review from Greg Digneo

      Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.

    • Nimmit Shah
      Nimmit Shah Owner at Pi Asset Management Ltd
      5.0★

      BPO Review from Nimmit Shah

      Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.

    • Jambu Subramanian
      Jambu Subramanian Senior Manager of Operations at Kasha Global
      5.0★

      Customer Support Review from Jambu Subramanian

      Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • SDR Teams, Lead Generation & Call Center Services for B2B Companies

    Munzai Solutions provides dedicated SDR teams, inbound call handling, and outbound lead generation for growing companies. We help businesses generate qualified meetings, manage customer inquiries, and build consistent sales pipelines without the cost of hiring in-house teams...

    Top Services:

    • Customer Support
    • Business Consulting
    • Call Centers
    • Email Marketing
    • CRM Consulting
    • Show more
    Location
    Manchester, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $35/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    12 Projects Listed
  • Software development with predictable timelines & costs

    Clockwise Software is a digital product development company with 10+ years in the market and 200+ delivered solutions across SaaS, ERP, Logistics, MarTech, and HealthTech. Senior engineers, product thinking, and reliable delivery with under 10% variance on CPI/SPI across projects...

    Top Services:

    • Software Development
    • Mobile App Development
    • Staff Augmentation
    • IT Services
    • AI Development
    • Show more
    Location
    Edinburgh, United Kingdom
    Number of Employees
    50 - 99
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $50,000 & Up
    Portfolios Count
    24 Projects Listed
  • Supporting International trade

    Reexia is a UK-based B2B lead generation and telemarketing agency helping companies connect with decision-makers and generate qualified business opportunities. Through targeted outreach, data-driven campaigns, and a combination of telemarketing and email marketing, Reexia supports organisations look...

    Top Services:

    • Call Centers
    • Email Marketing
    • Direct Marketing
    • SEO
    • BPO
    • Show more
    Location
    Birmingham, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $30/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    2 Projects Listed
  • Custom AI and automation for growing UK businesses

    York-based AI development consultancy for UK businesses of 10 to 200 people. We find the manual work between the systems you already use and build custom automations and AI agents that remove it. Fixed-price Automation Audit first; first system typically live within a month...

    Top Services:

    • AI Development
    • BPO
    • Software Development
    • Big Data Analytics
    • IT Services
    • Show more
    Location
    York, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $125/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    3 Projects Listed
  • Delivering Customer Service with a Personal Touch

    ExpertCallers is a global BPO partner with 20+ years' experience, delivering inbound/outbound call centers, customer support, and back-office services worldwide, powered by AI-assisted workflows and Lean Six Sigma-driven quality standards for measurable, reliable outcomes...

    Top Services:

    • Call Centers
    • Creative Services
    • eCommerce
    • BPO
    • Customer Support
    • Show more
    Location
    Rickmansworth, United Kingdom
    Number of Employees
    500 - 999
    Minimal Budget
    Under $1,000
    Portfolios Count
    4 Projects Listed
  • Offshore Online Data Entry

    Data entry outsourcing or multitasking the internal methods; is one of the aspects every organization across the globe has to embrace with open arms, to keep pace with the cutthroat competition, while dealing with tons of data that needs to be digitized – accurately and efficiently...

    Top Services:

    • BPO
    Location
    London, United Kingdom
    Number of Employees
    50 - 99
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $10,000 - $25,000
  • AI-Powered Data Capture, Smarter Decisions.

    We’re the Intelligent Information Management leader specializing in: Information Capture • Transformation • Access • Insight...

    Top Services:

    • BPO
    • Big Data Analytics
    • AI Development
    Location
    London, United Kingdom
    Number of Employees
    100 - 249
  • Gain Efficiency With Expert BPO Solutions

    From managing customer support to handling back-office tasks, we streamline operations and improve efficiency, ensuring your focus stays on driving strategic growth and achieving long-term success. With a global presence and a local touch, Activ8 Asia is your trusted BPO partner. We bring a world of...

    Top Services:

    • BPO
    • Digital Services
    • Web Development
    • Digital Marketing
    • Social Media Marketing
    • Show more
    Location
    London, United Kingdom
    Number of Employees
    250 - 499
  • Acorn Universal Consultancy provides outsourced finance & accounting, bookkeeping, payroll, VAT, taxation and financial reporting services for startups, SMEs, E-commerce business, agencies and accounting firms. We help businesses reduce significant operational costs, improve financial accuracy, streamline...

    Top Services:

    • Accounting
    • BPO
    • Business Consulting
    Location
    Aylesbury, United Kingdom
    Number of Employees
    500 - 999
    Average Hourly Rate
    $18/hr

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