The top BPO agencies in 2026 are Hiline, Infomaze One, and eDataIndia, selected from 84 agencies vetted by DesignRush on the basis of verified client reviews (4.5 avg. rating), project outcomes and industry expertise. Hiline leads the ranking for BPO, followed by Infomaze One and eDataIndia.
Reviews undergo a stringent verification process to ensure reliable information about each agency from verified past clients. We’ve updated our Average Star Rating system to give you the most accurate summary of all client reviews. Read more.
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Best BPO Providers
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
Hiline offers bookkeeping, tax, and payroll services for small businesses, providing tailored financial solutions to streamline operations and support growth...
Top Services:
Accounting
HR Outsourcing
BPO
Location
Syracuse, New York
Number of Employees
100 - 249
Average Hourly Rate
$1/hr
Hiline Services
Accounting
HR Outsourcing
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Ritual
Vetted
Flow Kana
Data sourced from the agency's DesignRush profile
Hiline Reviews & Testimonials
Ryan McCarthy Review from Google
5.0★
Ryan McCarthy's Review Sourced from Google
Have been using Hiline for the past 5+ years and they have been great. They manage all of my accounting, bookkeeping, and even HR services.
Tom Cooney Review from Google
5.0★
Tom Cooney's Review Sourced from Google
Been using G&C since first day of business and have watched their team grow with ours! They are very knowledgeable, resourceful and quick to respond to our needs. The modern boutique fits perfectly with our operations!
Andy Orr Review from Google
5.0★
Andy Orr's Review Sourced from Google
The Gardner & Capparelli are an incredible source of value, strategy, and support for our creative business. Our first year working with their tax team helped our internal accounting group identify previously unknown tax credits, as well as helping us better prepare for scaling our operations for years to come. I can't thank Matt, Jim, and their entire team enough!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Streamline your operations with our effortless back-office support. Focus on growth while we handle the details. Outsource services such as data entry, CRM support, bookkeeping, and email management delivered by experienced professionals in India. Learn more and get started today!...
Top Services:
IT Services
Big Data Analytics
IT Compliance Solution
BPO
Accounting
Show more
Location
Mysuru, India
Number of Employees
50 - 99
Average Hourly Rate
$1/hr
Minimal Budget
Under $1,000
Portfolios Count
1 Project Listed
Infomaze One Services
IT Services
Big Data Analytics
IT Compliance Solution
BPO
Accounting
HR Outsourcing
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Construction Industry
Corporate Services Industry
Finance Industry
Data sourced from the agency's DesignRush profile
Infomaze One Reviews & Testimonials
Isha Goyal Review from Google
5.0★
Isha Goyal's Review Sourced from Google
Infomaze One is a best Outsourcing company they have best Back-office operations and team as well
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
eDataIndia is a trusted data entry service company in India providing IT and BPO solutions to businesses across global markets, helping them manage data and improve efficiency...
Top Services:
Web Design
UI/UX Design
Web Development
Mobile App Development
Digital Marketing
Show more
Location
Delhi, India
Number of Employees
100 - 249
Average Hourly Rate
$3/hr
eDataIndia Services
Web Design
UI/UX Design
Web Development
Mobile App Development
Digital Marketing
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
UniqueSquared Inc
Admetrics Media
Bernard and Sons
BWT AG
Teltek
Builders' Hardware and Specialty Company
NUBLUE
TraceLaw.com
University of Manchester
AMT Internet Companies
Data sourced from the agency's DesignRush profile
eDataIndia Reviews & Testimonials
Conor McCormick Review from Google
5.0★
Conor McCormick's Review Sourced from Google
eData has been a pleasure to work with - they do several data collection projects for our company and have been very responsive to any and all requests/criticisms - mistakes are rarely made more then once after the initial trial run of new projects. We've had the same team working on our projects for the last six months and appreciate that there hasn't been turnover as well.
Celladora Swim Review from Google
5.0★
Celladora Swim's Review Sourced from Google
We have been using eDataIndia over the past few months for our graphic design. The experience has been great. We are located in Canada and all communication can be done through email and turn around is generally less than 24 hours.The product they have sent us is exceptional and is ready to use for ads, printing and marketing.We will continue to use them for all our graphic design and in future helping us with our website products and images.Celladora Swim
Tian Louis Review from Google
5.0★
Tian Louis's Review Sourced from Google
very reliable and professional company in data processing. The team is very patient waiting for us to nail the deal down and then started work right away. So apparantly they stood by all the time. The team was very sufficient as well. It only took a few days to get the work done. Most importantly, the team was very trustworthy. It is a good company to work with and reply on.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Affordable Data entry services and solutions for your business
virtualousPRO offers affordable, high-quality data entry services enabling SMEs to outsource key needs. Our end-to-end data management spans collecting, processing, integrating into CRMs cleanly formatted info ready to fuel decisions and growth. Cross-checking for accuracy, custom daily reporting, s...
Top Services:
BPO
Market Research
Digital Marketing
Email Marketing
Transcription Services
Show more
Location
Guwahati, India
Number of Employees
50 - 99
Average Hourly Rate
$4/hr
Minimal Budget
Under $1,000
Portfolios Count
2 Projects Listed
virtualousPRO Services
BPO
Market Research
Digital Marketing
Email Marketing
Transcription Services
Translation Services
Customer Support
Software Testing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Rater8
Incisive Edge
Luvix
Data sourced from the agency's DesignRush profile
virtualousPRO Reviews & Testimonials
OZIOMA EZEUGO CEO at DeeoTech
5.0★
Data Entry Review from OZIOMA EZEUGO
Abhijit and His Team in virtualousPRO worked dedicatedly to deliver exceptional data entry and lead generation services for my brand. They maintained high level of accuracy and precision. I highly recommend them for similar services.
Justin Sabree CEO at ShypRight Holdings, LLC
5.0★
Data Entry Review from Justin Sabree
My number one go to company for projects that require a more detailed and professional approach. Excellent customer service! Thanks VirtualousPRO!
Village Rain Diaries Review from Google
5.0★
Village Rain Diaries's Review Sourced from Google
I’ve used virtualousPRO’s B2B list building services multiple times, and they’ve consistently exceeded my expectations. The data was accurate, well-organized, and delivered on time—every time. What stood out the most was their attention to detail and willingness to understand exactly what I needed. No fluff, no overpromising—just solid, reliable work. Highly recommend them to anyone looking for dependable lead generation support.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
A powerhouse team that takes the headache out of prospecting by booking qualified, high-intent sales appointments for businesses. We don't just generate leads, we deliver sales-ready conversations straight to your calendar...
Top Services:
BPO
Social Media Marketing
Email Marketing
Call Centers
Show more
Location
Albany, New York
Number of Employees
500 - 999
Average Hourly Rate
$5/hr
Portfolios Count
8 Projects Listed
Appointment Setter Online Services
BPO
Social Media Marketing
Email Marketing
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Trainual Inc
15Five
electrIQ marketing
YCharts
PERQ
GMass
Heinz Marketing Inc
Arch-Con Corporation
Data sourced from the agency's DesignRush profile
Appointment Setter Online Reviews & Testimonials
Eli Hamilton Sr. Director of eCommerce at Intelligentsia Coffee Inc.
5.0★
Customer Support Review from Eli Hamilton
This company has delivered exceptional customer support services that made a noticeable impact on our overall workflow and customer satisfaction. From day one, their team demonstrated professionalism, responsiveness, and a genuine commitment to representing our brand with care. They handled customer inquiries promptly, clearly, and with an impressive level of empathyensuring that every interaction felt personalized and attentive.One of the things we appreciated most was their ability to quickly understand our products, processes, and communication tone. They not only answered questions efficiently but also helped educate our customers, resolve issues with patience, and maintain a positive experience even in challenging situations. Their follow-up processes were consistent, their communication was always organized, and their ability to manage high volumes of inquiries without compromising quality truly stood out.They became a seamless extension of our internal team, reducing our workload and allowing us to focus on growth while knowing our customers were in excellent hands. Their dedication, reliability, and customer-first approach made the entire partnership incredibly valuable. We highly recommend their customer support services for any business looking to elevate its service experience.
Romain Devisme Executive Director at Havas Events Shanghai
5.0★
Back Office Outsourcing Review from Romain Devisme
We hired Assistant Setter Online for:contracted customer support solutionshrinking customer querie volumeBeing an agency involved in the business of advertising and marketing we were ramping up our efforts in terms of campaigningAssistant Setter Online does all our inbound processing, phone, chat and e mail support. They started employment with us on test basis initially and during their 2- week onboarding process they did so with our front-line team which was structured. We gave them tours of our products, tone of voice, brand guidelines and escalation workflows. All the traffic entering their channel is currently managed by their team, all the outbound communication is done via RingCentral and they also integrated Tawk.to live chat support on our site, increasing the level of engagement and conversion. After working with Appointment Setter Online, we now have quantitative indicator of results in customer satisfaction levels. They always provide a high level of support and it has saved us a considerable amount of overhead costs in the process of hiring, training and retaining in-house personnel. We would in fact expect savings of 50 percent or more. They have been extremely reactive and structured.
Raul Vizcaino Operations Manager at Supermarket Source Inc
5.0★
Appointment Setting Review from Raul Vizcaino
I am the Operations Manager at Supermarket Source Inc, We empower our customers to excel by providing top-notch equipment and design services to the food retail industry. We needed help with B2B appointment setting and sales closing to increase our revenue and sales, Appointment Setter Online provides B2B appointment-setting services. We provide our company's data, and the team helps us with email, chat, and phone calls. We pay $1,000 for each agent, Appointment Setter Online has increased our sales by 22% so far. The quality of their work exceeds our expectations, Appointment Setter Onlines project manager always contacts us through WhatsApp, Slack, and email. We use High Level to arrange the leads and Google Sheets to maintain records and updates of the sales and leads, Were satisfied with the quality of the team, and they've actually increased our sales.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Your Trusted Global AI data and annotation company
Aya Data /AYA Data Ghana Limited is a global AI data and annotation company founded in 2021, specialising in high-quality data annotation, AI training data, 3D annotations, machine learning solutions, and geospatial AI services. Based in London with operations across the US, UK, Europe, and Africa...
Top Services:
BPO
AI Development
IT Services
IT Compliance Solution
Transcription Services
Show more
Location
London, United Kingdom
Number of Employees
100 - 249
Average Hourly Rate
$5/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
1 Project Listed
Aya Data Services
BPO
AI Development
IT Services
IT Compliance Solution
Transcription Services
Business Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Staffwiz helps startups and growing businesses hire top-tier global remote talent with up to 70% payroll savings. Choose from fully managed or direct hire models, and start building your remote team in weeks, not months...
Top Services:
Call Centers
BPO
Phone Answering Services
Location
New York City, New York
Number of Employees
100 - 249
Average Hourly Rate
$5/hr
StaffWiz Services
Call Centers
BPO
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Borderless Talent Hub helps businesses hire, onboard and manage skilled remote talent across international markets. We provide flexible support for remote staffing, dedicated offshore teams, BPO, customer support, back-office operations, social media management, payroll coordination and EOR-style workforce...
Top Services:
BPO
HR Outsourcing
Accounting
Customer Support
Call Centers
Show more
Location
London, United Kingdom
Number of Employees
Under 49
Average Hourly Rate
$6/hr
Minimal Budget
Under $1,000
Borderless Talent Hub Services
BPO
HR Outsourcing
Accounting
Customer Support
Call Centers
Social Media Marketing
SEO
Web Development
Digital Services
Staff Augmentation
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
WERVAS was founded in the year of 2016 at the City of Joy, Kolkata. Like all great stories, it was not started from any Garage but from a small cottage. Two dreamers wanted to introduce something new to support the whole “WWW” community; support small & medium businesses as well as individual startups...
Top Services:
Social Media Marketing
Digital Marketing
SEO
eCommerce
Email Marketing
Show more
Location
Kolkata, India
Number of Employees
Under 49
Average Hourly Rate
$7/hr
Minimal Budget
Under $1,000
WERVAS Virtual Assistant Services Services
Social Media Marketing
Digital Marketing
SEO
eCommerce
Email Marketing
HR Outsourcing
BPO
Web Design
WordPress Website Design
Creative Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
USA Outsource Today is an American-led business process outsourcing (BPO) company that helps organizations scale operations through skilled talent and AI-driven solutions. The company provides cost-effective outsourcing services across customer support, sales development, back-office operations, and digital...
Top Services:
BPO
Phone Answering Services
Customer Support
Call Centers
Market Research
Show more
Location
Cebu City, Philippines
Number of Employees
50 - 99
Average Hourly Rate
$7/hr
USA Outsource Today Services
BPO
Phone Answering Services
Customer Support
Call Centers
Market Research
Direct Marketing
Translation Services
Transcription Services
Business Consulting
HR Outsourcing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Empowering businesses with AI BPO, software development & IT staffing solutions across the globe.
TotalTech Global Limited (TTG) is a registered, premium provider of Business Process Outsourcing (BPO), Custom Software & App Development, and IT Resource Augmentation solutions.With a team of industry experts and 100+ successful projects globally, we help businesses cut costs, scale faster, and deliver...
Top Services:
Digital Services
Web Development
eCommerce Development
Software Development
AI Development
Show more
Location
Dhaka, Bangladesh
Number of Employees
Under 49
Average Hourly Rate
$7/hr
Minimal Budget
$1,000 - $10,000
TotalTech Global Limited Services
Digital Services
Web Development
eCommerce Development
Software Development
AI Development
Mobile App Development
BPO
Customer Support
IT Services
Staff Augmentation
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Hire globally, stress-free, with a reliable Virtual Assistant for just $10/hour no contracts, no setup fees, no hassle. Pixel Buddys dedicated Virtual Buddies take care of time-consuming tasks so you can focus on growing your business and enjoying life.Trust your buddy to have your back!...
Top Services:
HR Outsourcing
BPO
Location
Pueblo, Colorado
Number of Employees
50 - 99
Average Hourly Rate
$8/hr
Minimal Budget
$1,000 - $10,000
PixelBuddy Solutions Services
HR Outsourcing
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Aviate
Massage and Wellness
Paramount Attorney
Data sourced from the agency's DesignRush profile
PixelBuddy Solutions Reviews & Testimonials
Jeff M Biddle Review from Google
5.0★
Jeff M Biddle's Review Sourced from Google
What a great business support option! Ken is knowledgeable and committed to providing an exceptional product with dedicated service! Highly recommend!!!
Erica Lengerich- Health Coach Review from Google
5.0★
Erica Lengerich- Health Coach's Review Sourced from Google
I am super happy I found Pixel Buddies! Before them, my business was on the verge of closing down forever! Within the first couple days they were able to see all the areas I was struggling in and go after it. Within a month, they were able to help me catch up all the past due bills, and make $3,000 more than I would have been able to on my own. If you are a business owner struggling to get your business off the ground and not sure how to get it to grow & scale up like you want… I HIGHLY Recommend Pixel Buddies!! True life savers!
Jethrode Vistar Review from Google
5.0★
Jethrode Vistar's Review Sourced from Google
Ken is very professional when it comes to dealing with clients and his employees! I saw his vision as a businessman as we are doing his professional portraits. I asked him about how he does things and later on when we are wrapping things up, I learned that he is a very kind and generous man and his goal is to address the problems of the other business owners and empowering his staff by giving great job opportunities!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Instant Solution is a top BPO company in Bangladesh, offering world-class call center, data management, and business support services globally. With expertise in data processing, customer support, healthcare BPO, and e-commerce, we ensure secure, accurate, and efficient solutions. Operating in Bangladesh and...
Top Services:
BPO
Business Consulting
Call Centers
Phone Answering Services
Customer Support
Show more
Location
Dhaka, Bangladesh
Number of Employees
Under 49
Average Hourly Rate
$8/hr
Minimal Budget
Under $1,000
Portfolios Count
1 Project Listed
Instant Solution Services
BPO
Business Consulting
Call Centers
Phone Answering Services
Customer Support
Transcription Services
Translation Services
Market Research
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Xassure by eDesk is a trusted customer support and back-office solutions provider helping businesses deliver exceptional customer experiences. We specialize in chat support, email support, voice support, and administrative services designed to reduce workload and improve operational efficiency...
Top Services:
SEO
Email Marketing
Branding
Digital Marketing
PPC
Show more
Location
Simi Valley, California
Number of Employees
100 - 249
Average Hourly Rate
$8/hr
Minimal Budget
Under $1,000
Xassure by eDesk Services
SEO
Email Marketing
Branding
Digital Marketing
PPC
Social Media Marketing
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Your dedicated team in the Philippines, managed for you
Offshored recruits and manages dedicated full-time staff in the Philippines for Australian businesses. Each team member works for one client only, in the client's systems and hours, across finance, administration, customer service, property, estimating, drafting and marketing roles. One all inclusive monthly...
Top Services:
HR Outsourcing
BPO
Customer Support
Location
Sydney, Australia
Number of Employees
50 - 99
Average Hourly Rate
$8/hr
Minimal Budget
$1,000 - $10,000
Offshored Services
HR Outsourcing
BPO
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Scale Your Business with Trusted Business Process Outsourcing Services
Rankflow Services helps businesses streamline operations and scale efficiently through Business Process Outsourcing (BPO), Virtual Assistance, Operations Management, Project Management, Back Office Support, and PEO/EOR solutions...
Top Services:
BPO
Customer Support
Digital Services
Location
Pannipitiya, Sri Lanka
Number of Employees
Under 49
Average Hourly Rate
$8/hr
Minimal Budget
$1,000 - $10,000
Rankflow Services Services
BPO
Customer Support
Digital Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Your Trusted Outsourced Staffing Agency & Recruitment Partner
Global Staff Network is an Australian-owned offshore staffing partner that helps businesses build reliable remote teams in the Philippines. They support growth with tailored recruitment, payroll, IT support, and managed offshore staffing across construction, admin, finance, marketing, tech, and real estate...
Top Services:
Accounting
Web Development
Video Production
Graphic Design
SEO
Show more
Location
Davao City, Philippines
Number of Employees
100 - 249
Average Hourly Rate
$9/hr
Global Staff Network Services
Accounting
Web Development
Video Production
Graphic Design
SEO
Content Marketing
IT Services
BPO
Digital Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Safe Surface
Munholme
Music EyeView
QCA
ITM247
CJM
Supreme
UHA
TPG
Akura
Data sourced from the agency's DesignRush profile
Global Staff Network Reviews & Testimonials
Ric Catequista Review from Google
5.0★
Ric Catequista's Review Sourced from Google
Working with GSN has been a positive experience. The team is supportive, professional, and great to work with.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Building a remote team should improve operational capacity, not introduce communication gaps, management complexity, or inconsistent service delivery.Elite Sense Consulting provides remote staffing solutions for businesses seeking reliable, multilingual professionals who integrate into existing workflows...
Top Services:
Business Consulting
BPO
Call Centers
Logistics
HR Outsourcing
Show more
Location
London, United Kingdom
Number of Employees
50 - 99
Average Hourly Rate
$9/hr
Minimal Budget
$1,000 - $10,000
Elite Sense Llp Services
Business Consulting
BPO
Call Centers
Logistics
HR Outsourcing
Phone Answering Services
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Empire Solutions is a leading BPO contact center providing expert call handling and answering services. Connect with us anywhere for top call center solutions...
Top Services:
BPO
Call Centers
Phone Answering Services
Customer Support
Show more
Location
Toronto, Canada
Number of Employees
250 - 499
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
EmpireOne Contact Center Services
BPO
Call Centers
Phone Answering Services
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
MetaFussion is a dynamic digital company driven by a passion for crafting innovative software solutions tailored to meet the evolving needs of businesses. Our comprehensive services, including SEO, SMM, web development, and PPC campaigns, empower clients to thrive in today's fast-paced digital environment...
Top Services:
Digital Services
Web Development
Digital Marketing
Mobile App Development
Business Consulting
Show more
Location
Brampton, Canada
Number of Employees
50 - 99
Average Hourly Rate
$10/hr
Minimal Budget
Under $1,000
MetaFussion Services
Digital Services
Web Development
Digital Marketing
Mobile App Development
Business Consulting
BPO
Social Media Marketing
eCommerce Development
Graphic Design
Logo Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Adam Master Movers
Atlantic Moving
Mk Furniture
Gm Abatements
Data sourced from the agency's DesignRush profile
MetaFussion Reviews & Testimonials
Jemnii Wrost Review from Google
5.0★
Jemnii Wrost's Review Sourced from Google
Metafussion will assit you in growing your online business.They offer guidance and strategy while I focus on running my day-to-day operations.Highly recommended!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Empowering Customer Experience with AI and Human Expertise-Customized Care Solutions by D3Mynds.
Empowering Customer Experience with AI and Human Expertise-Customized Care Solutions by D3Mynds. Where AI Meets Human Touch D3Mynds Delivers Customized Customer Care Solutions for a New Era...
Top Services:
BPO
Business Consulting
Call Centers
Phone Answering Services
Customer Support
Show more
Location
Delhi, India
Number of Employees
Under 49
Average Hourly Rate
$10/hr
Minimal Budget
Under $1,000
D3Mynds Services
BPO
Business Consulting
Call Centers
Phone Answering Services
Customer Support
Transcription Services
HR Outsourcing
Market Research
Accounting
Translation Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Kimon Services is a UK-based company specializing in cost-effective outsourced business admin solutions, including dedicated customer support, data entry, and back-office staffing. We offer managed offshore teams and Employer of Record (EOR) services tailored to client needs, helping businesses reduce costs...
Top Services:
BPO
Customer Support
Accounting
HR Outsourcing
Phone Answering Services
Show more
Location
London, United Kingdom
Number of Employees
1000 & Up
Average Hourly Rate
$10/hr
Minimal Budget
Under $1,000
Kimon Services Services
BPO
Customer Support
Accounting
HR Outsourcing
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Global Guardians
GorillaHub
21st Century AV Ltd
n-gage messenger
Meeting Store
PNG CR
Data sourced from the agency's DesignRush profile
Kimon Services Reviews & Testimonials
Martin F Review from Google
5.0★
Martin F's Review Sourced from Google
Excellent company. Michael works hard to understand your needs and create a customised service around your specific requirements. The VA's have been able to accurately fulfil our scope of work and at an affordable price point.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Korfshore is a global outsourcing partner delivering smart, scalable, and high-performance offshore teams across multiple industries. We help businesses reduce costs, streamline operations, and access specialized talent in finance, technology, logistics, healthcare, and back-office support. With a strong...
Top Services:
BPO
Location
Calgary, Canada
Number of Employees
50 - 99
Average Hourly Rate
$10/hr
Minimal Budget
$50,000 & Up
Korfshore Inc Services
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Remote Staff.ie is an Irish remote staffing agency connecting businesses with pre-vetted South African professionals. All candidates are fluent English speakers who work standard Irish business hours, making collaboration seamless. With no PAYE, PRSI, or pension obligations, Irish companies can access quality...
Top Services:
HR Outsourcing
BPO
Customer Support
Location
Dublin, Ireland
Number of Employees
Under 49
Average Hourly Rate
$10/hr
Minimal Budget
Under $1,000
Remote Staff Services
HR Outsourcing
BPO
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Providing offshore talent that feels like your own team. Focus on growth, we handle the rest.
We help businesses of all sizes thrive with custom outsourcing solutions. Were more than a service provider were your partner in success, offering dedicated support and seamless communication every step of the way...
Top Services:
Call Centers
BPO
Phone Answering Services
Customer Support
Accounting
Show more
Location
Quezon City, Philippines
Number of Employees
50 - 99
Average Hourly Rate
$10/hr
Minimal Budget
Under $1,000
Akora Outsourcing Services
Call Centers
BPO
Phone Answering Services
Customer Support
Accounting
Engineering
Logistics
Digital Services
HR Outsourcing
IT Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Virtual Assistant Agency recruiting pre-vetted Filipino VAs from $6.50/hr.
VA MASTERS recruits dedicated, pre-vetted Filipino virtual assistants for companies across the US, Canada, UK, Australia and Europe. Each role is sourced from scratch: 1,000+ applicants, a custom skills test, in-depth interviews, and only the top 2-3 candidates presented within 2 business days. Rates start...
Top Services:
BPO
Staff Augmentation
HR Outsourcing
Customer Support
Call Centers
Show more
Location
Tel Aviv, Israel
Number of Employees
Under 49
Average Hourly Rate
$10/hr
Minimal Budget
Under $1,000
VA MASTERS Services
BPO
Staff Augmentation
HR Outsourcing
Customer Support
Call Centers
Phone Answering Services
Accounting
Social Media Marketing
Graphic Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
At Datum Decipher Analytics, our focus is on delivering customer-centric solutions across a wide range of service lines and functions, including consulting, technology, & outsourcing. We understand that every business is unique, and our goal is to help our clients achieve their objectives through innovative...
Top Services:
BPO
Big Data Analytics
Web Development
WordPress Website Design
Web Design
Show more
Location
Udaipur, India
Number of Employees
Under 49
Average Hourly Rate
$12/hr
Minimal Budget
Under $1,000
Datum Decipher Analytics Services
BPO
Big Data Analytics
Web Development
WordPress Website Design
Web Design
Software Development
IT Services
Call Centers
Customer Support
Mobile App Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Education Industry
HealthCare Industry
Finance Industry
Data sourced from the agency's DesignRush profile
Datum Decipher Analytics Reviews & Testimonials
Pooja dhaker Pooja dhaker Review from Google
5.0★
Pooja dhaker Pooja dhaker's Review Sourced from Google
I’ve had an amazing journey with Datum Decipher Analytics. The leadership genuinely cares about employees, and the work environment is both challenging and rewarding. It’s a great place to build a career!
Pushkarna Nitesh Review from Google
5.0★
Pushkarna Nitesh's Review Sourced from Google
Being a Datumite has been an extraordinary experience! Datum Decipher Analytics fosters a culture of innovation, collaboration, and personal growth that truly sets it apart. The leadership is supportive, the projects are cutting-edge, and the team spirit among Datumites is unmatched. Every day is an opportunity to learn, contribute, and grow in an environment that values its people. Proud to be part of this incredible journey!
Barkha Sharma Review from Google
5.0★
Barkha Sharma's Review Sourced from Google
Working with Datum Decipher Analytics has been a beautiful cherishing experience, the entire flow of work with in depth knowledge provided is commendable and this indeed makes the workplace a great one.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
At Go Hire Virtual, we help busy entrepreneurs and businesses scale without burnout. Our team of highly skilled virtual assistants handle the day-to-day, so you can focus on growth...
Top Services:
BPO
Phone Answering Services
Location
Sandy, Utah
Number of Employees
50 - 99
Average Hourly Rate
$12/hr
Minimal Budget
$1,000 - $10,000
Go Hire Virtual Services
BPO
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Dash
Surface Solutions
Red Rocks Construction
Data sourced from the agency's DesignRush profile
Go Hire Virtual Reviews & Testimonials
Rafunzel Eleazar Review from Google
5.0★
Rafunzel Eleazar's Review Sourced from Google
Go Hire Virtual has helped me improve my skills as an aspiring Virtual Assistant. They provide excellent training and ensure that I am fully prepared to assist and effectively meet with clients
Jewel B Review from Google
5.0★
Jewel B's Review Sourced from Google
Go Hire Virtual provided a great learning experience and support for aspiring virtual assistants. The training and guidance helps aspiring virtual assistant build confidence and develop skills needed to start working with clients. Highly recommended for anyone who wants to start a VA career.
Christina P Review from Google
5.0★
Christina P's Review Sourced from Google
Being a family owned & operated business for 75+ years, we were looking to try something new. Having a VA work for us was one of those changes we wanted to implement. Go Hire Virtual has been wonderful to work with right from the start and having a VA join our team has been a great success. Our virtual assistant, BEA SON, has been nothing short of phenomenal! She has now been with us for 1 full year and we hope to have her for years to come. BEA SON handles customer inquiries, schedules service appointments, and follows through with all tasks asked of her. I appreciate her positive attitude and her professionalism, which shows every day. Her help has given me the time to focus on other strategic products to help better our business. Thank you very much BEA SON and GHV! We are truly grateful to have you all. It has been a pleasure working together.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Zero-fee nearshore staffing. Vetted LATAM talent in US time zones.
Virtustant places pre-vetted Latin American professionals with US companies and never charges recruitment fees: clients pay only the hire's salary, payroll and compliance included. Shortlists arrive in 48 hours, average time-to-hire is 3 days, and every placement carries a lifetime replacement guarantee...
Top Services:
HR Outsourcing
BPO
Customer Support
Phone Answering Services
Accounting
Show more
Location
St. Petersburg, Florida
Number of Employees
100 - 249
Average Hourly Rate
$12/hr
Minimal Budget
$1,000 - $10,000
Virtustant Services
HR Outsourcing
BPO
Customer Support
Phone Answering Services
Accounting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Dedicated virtual assistants, fully vetted and fully managed.
Stellar Staff places dedicated, full-time virtual assistants with US businesses that need real capacity, not another freelancer to manage. Clients interview a shortlist of pre-vetted candidates, pick the one they want, and start in five to six days. We handle sourcing, screening, onboarding, payroll, taxes...
Top Services:
BPO
Customer Support
HR Outsourcing
Call Centers
Accounting
Show more
Location
Newport Beach, California
Number of Employees
250 - 499
Average Hourly Rate
$12/hr
Minimal Budget
$1,000 - $10,000
Stellar Staff VA Services
BPO
Customer Support
HR Outsourcing
Call Centers
Accounting
Phone Answering Services
Business Consulting
Social Media Marketing
Content Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Curium Pharma
Six Degrees Executive
Cochrane
Kranus Health
Red Piranha
Sterling Industries
Magmic
Data sourced from the agency's DesignRush profile
Stellar Staff VA Reviews & Testimonials
John Lopez Review from Google
5.0★
John Lopez's Review Sourced from Google
We had a great experience with Stellar Staff! The entire process was seamless from start to finish. Their team made everything easy, communicated well, and helped us find a VA who was a great fit for our company. We would definitely recommend them!
Hawa Bah Review from Google
5.0★
Hawa Bah's Review Sourced from Google
I’ve had an amazing experience working with Stellar Staff, especially with my VA, Argen. She has been an incredible asset to my business—organized, dependable, and always willing to go above and beyond.What stood out the most was her support while I was on maternity leave. She helped manage client communications, kept projects moving, and made sure everything continued running smoothly. Having someone I could truly rely on during that time gave me so much peace of mind.Argen is proactive, detail-oriented, a fast learner, and genuinely cares about the success of the businesses she supports. I highly recommend Stellar Staff to anyone looking for a reliable virtual assistant agency. I’m so grateful for their support and look forward to continuing to work with them!
Lag Beauty Review from Google
5.0★
Lag Beauty's Review Sourced from Google
We have been working with Stellar Staff for several months now, (Kristina our Rep and Evelyn our VA) couldn’t be better!! We are truly happy of working with them, the process and the progress we’ve seen with them has been so effortless and rewarding. Very professional, attentive and just overall amazing. Looking forward to continue growing and building together. 100/10! ✨🫶🏽 Amazing company.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
I have over 18+ years of experience in Admin support. I can do all types of projects with 100% quality. Time management is a key to success. That's why we only take on those projects that match our skills set so that we can give full attention to details and deliver valuable results...
Top Services:
BPO
eCommerce Development
Web Development
WordPress Website Design
SEO
Show more
Location
Coimbatore, India
Number of Employees
Under 49
Average Hourly Rate
$15/hr
Minimal Budget
Under $1,000
Portfolios Count
2 Projects Listed
Intellize Info Solutions Services
BPO
eCommerce Development
Web Development
WordPress Website Design
SEO
Digital Marketing
Email Marketing
IT Services
Market Research
Business Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Outsource Bookkeeping With Expert Back-Office Support
Rapid Back Office LLC helps small business owners and CPAs save time and cut costs with expert bookkeeping, payroll processing, and back-office support. We specialize in managing day-to-day bookkeeping tasks, ensuring accuracy and compliance. We support QuickBooks Online and Desktop, Xero, FreshBooks, Wave...
Top Services:
Accounting
BPO
Location
Alexandria, Virginia
Number of Employees
Under 49
Average Hourly Rate
$15/hr
Minimal Budget
Under $1,000
Portfolios Count
1 Project Listed
Rapid Back Office LLC Services
Accounting
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
At Galaxy Region Marketing, we empower businesses through a sophisticated blend of top-tier software development and data-driven marketing strategies. Step into a new world of marketing with Galaxy Region Marketing. We help brands stand out and shine through SEO, social media, targeted advertising, and...
Top Services:
Digital Marketing
BPO
Web Development
Social Media Marketing
Show more
Location
Lahore, Pakistan
Number of Employees
Under 49
Average Hourly Rate
$15/hr
Minimal Budget
$10,000 - $25,000
Galaxy Region Marketing Services
Digital Marketing
BPO
Web Development
Social Media Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Led by a Cambridge MBA founder, RETLM BPO is providing cost effective but client focused outsourcing services to clients around the globe. These services cover range of industries including Real Estate, Edtech, Health care, Retail, ecommerce, transport, Telecom etc. Increase in Profit by 60%...
Top Services:
BPO
IT Services
Location
Lahore, Pakistan
Number of Employees
Under 49
Average Hourly Rate
$15/hr
Minimal Budget
Under $1,000
Portfolios Count
1 Project Listed
RETLM BPO Services
BPO
IT Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
We Imagine a World in which Small and Big Companies Have Equal Chances to Win New Customers in the Market. Our purpose is to bring "parity" and reduce the gap between large and small firms with the help of our cold calling and email marketing services...
Top Services:
Call Centers
BPO
Customer Support
Email Marketing
Market Research
Show more
Location
Skopje, Macedonia
Number of Employees
Under 49
Average Hourly Rate
$17/hr
Minimal Budget
Under $1,000
Portfolios Count
3 Projects Listed
Agency Y Services
Call Centers
BPO
Customer Support
Email Marketing
Market Research
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Bike Exchange
Newell's Express Worldwide Logistics
Zero Defect Manufacturing
Kairos Promotional Agency
Essinta
Woolco Foods
Data sourced from the agency's DesignRush profile
Agency Y Reviews & Testimonials
Jimmy Mancini Owner at Mancini Corp
5.0★
Lead Generation Review from Jimmy Mancini
I recently engaged with Agency Y for their cold calling services, and I am beyond impressed with the results. From the outset, their team exhibited a high level of professionalism and expertise that set them apart
Mark Stone Managing Director at Mark Stone Advisory
5.0★
Lead Generation Review from Mark Stone
They helped us with cold calling and closed a decent number of clients. Will hire them again.
Cristiana Galbiati Review from Google
5.0★
Cristiana Galbiati's Review Sourced from Google
I had the pleasure of working with Milan and his agency for telemarketing services for my Christmas light installation business, and I couldn't be more satisfied. They were punctual, precise, and incredibly well-organized. Milan was my main point of contact, and he ensured that every request was met with professionalism and efficiency. The quality of leads generated was impressive, and the entire experience was seamless. I highly recommend this agency for anyone looking for reliable and effective telemarketing services.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Trupp Global: Your Trusted Partner for Back-Office Support and Customer Experience Services...
Top Services:
BPO
Customer Support
Call Centers
IT Services
Show more
Location
Bengaluru, India
Number of Employees
100 - 249
Average Hourly Rate
$20/hr
Minimal Budget
$1,000 - $10,000
Trupp Global Services
BPO
Customer Support
Call Centers
IT Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Real Estate Sector
Big Data Company
Construction Sector
Data sourced from the agency's DesignRush profile
Trupp Global Reviews & Testimonials
Jyoti Chakrapani Review from Google
1.0★
Jyoti Chakrapani's Review Sourced from Google
They hire in lots and then fire in bulk..just project based...and they cut your pf without actually holding one... rubbish company ...
Keerthi Kandra Review from Google
1.0★
Keerthi Kandra's Review Sourced from Google
Wrost experience. I went interview and they are conducting one exam I have written all the things correct but they are telling wait i will discuss with manager and informing you like that. Totally they are wasted my time. Wrost experience
Akshay kumar Review from Google
1.0★
Akshay kumar's Review Sourced from Google
Don't go here if your time is really value to you, because if any girl is waiting in reception for interview then don’t even think to attend interview because they will not hire you they will hire only that girl. managers will also come out of theirs cabin and chit chat with girls but no one will ask about you...company infrastructure is also not good.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
A Digital Marketing Agency Led by Upworks Top-Rated Freelancers.
We are dynamic and versatile team of digital marketing experts who bring together diverse talents and experiences to deliver exceptional results for our clients...
Top Services:
SEO
PPC
Social Media Marketing
Video Production
BPO
Show more
Location
Los Angeles, California
Number of Employees
Under 49
Average Hourly Rate
$20/hr
Minimal Budget
Under $1,000
Portfolios Count
1 Project Listed
Branding Hosts Services
SEO
PPC
Social Media Marketing
Video Production
BPO
Web Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Konnektys is a B2B sales operations and lead generation company that helps growth-focused businesses build pipeline through AI-powered prospect research, verified contact data, and fully managed outreach campaigns. The company combines artificial intelligence with human validation to deliver highly accurate...
Top Services:
Digital Services
Email Marketing
CRM Consulting
Digital Marketing
BPO
Show more
Location
Alfadanga, Bangladesh
Number of Employees
Under 49
Average Hourly Rate
$20/hr
Minimal Budget
Under $1,000
Konnektys Services
Digital Services
Email Marketing
CRM Consulting
Digital Marketing
BPO
Business Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
First Call Solutions helps businesses grow through performance marketing, lead generation, and pay-per-call solutions. We specialize in delivering high-quality leads, inbound calls, and customer acquisition solutions across insurance, healthcare, home services, legal, and financial industries. Our focus is on...
Top Services:
Affiliate Marketing
CRO
Media Buying
Digital Marketing
PPC
Show more
Location
Houston, Texas
Number of Employees
250 - 499
Average Hourly Rate
$20/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
1 Project Listed
First Call Solutions Services
Affiliate Marketing
CRO
Media Buying
Digital Marketing
PPC
Social Media Marketing
Advertising
BPO
Market Research
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
DSM Soft Pvt. Ltd. is a global technology solutions provider established in 1991, delivering innovative services in Geospatial, Engineering, Building Information Modeling (BIM), Telematics, and Prepress. With production centers in Chennai and Tiruchirappalli and a skilled team of over 800 professionals, we...
Top Services:
Software Development
IT Services
Big Data Analytics
Engineering
Logistics
Show more
Location
Chennai, India
Number of Employees
500 - 999
Average Hourly Rate
$20/hr
Minimal Budget
$1,000 - $10,000
DSMSOFT Services
Software Development
IT Services
Big Data Analytics
Engineering
Logistics
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
The Peak Hire helps busy founders and growing teams reclaim their time with dependable virtual assistants matched to their actual workflows. Our remote professionals support administration, customer service, sales, recruiting, operations, bookkeeping, CRM management, scheduling, inbox management and lead...
Top Services:
BPO
HR Outsourcing
Phone Answering Services
Customer Support
Call Centers
Show more
Location
Miami, Florida
Number of Employees
Under 49
Average Hourly Rate
$20/hr
Minimal Budget
Under $1,000
The Peak Hire Services
BPO
HR Outsourcing
Phone Answering Services
Customer Support
Call Centers
Market Research
Social Media Marketing
SEO
Web Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Tech Potato is a digital solutions company working across web development, e-commerce, automation, design, and business operations. We bring technical and operational teams together to support the day-to-day digital needs of modern businesses...
Top Services:
Digital Services
Graphic Design
Design Services
eCommerce Development
Web Development
Show more
Location
Karachi, Pakistan
Number of Employees
Under 49
Average Hourly Rate
$20/hr
Minimal Budget
Under $1,000
Tech Potato Services
Digital Services
Graphic Design
Design Services
eCommerce Development
Web Development
SEO
PPC
Mobile App Development
BPO
Digital Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
LeadBuds is a specialized B2B lead generation company that leverages over a decadmpowerment. Built on trust and reliability, LeadBuds delivers consistent value through tailored LinkedIn and email campaigns designed to connect you directly with decision-makers and enhance conversion rates seamlessly...
Top Services:
Email Marketing
BPO
Market Research
Phone Answering Services
Call Centers
Show more
Location
Kyiv, Ukraine
Number of Employees
Under 49
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
LeadBuds Services
Email Marketing
BPO
Market Research
Phone Answering Services
Call Centers
CRM Consulting
Staff Augmentation
Content Marketing
Digital Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Nissan
Advascale
Hapana
Komulin
Nitra
Pillard
Suriefy
Data sourced from the agency's DesignRush profile
LeadBuds Reviews & Testimonials
Gregory Dangler Founder at BulkSource, Inc.
5.0★
Call Centers Review from Gregory Dangler
LeadBuds offers client reporting, help desk assistance, and technical support. Reaching customer CSAT scores, first call resolution, and call center response times. observant, capable, and exhaustive. capable of taking the lead in important areas pertaining to their services. They have tremendous industrial experience and leadership.
John Nicolosi CEO at CerpassRx
5.0★
B2B Social Media Marketing Review from John Nicolosi
I was sent a thorough campaign questionnaire after registering that outlined the purpose of the project and my target audience. LeadBuds took those responses, created some brilliant message sequences, and created a LinkedIn prospect list that was specifically targeted. I made dozens of new connections and had six survey replies in the first two weeks of the campaign. These are lengthy questionnaires with in-depth inquiries. I've already had six answers, compared to my estimated 1-2. They know what they're doing based on the outcomes they provide, therefore I won't recommend changing. Continue as you are!
Naomi Allen CEO and Co-Founder at Brightline
5.0★
Business Consulting Review from Naomi Allen
LeadBuds takes care of our video labeling needs. With a 98% accuracy rate in video review, LeadBuds' agents can evaluate more than 350 video events in an hour. Since we are a technological firm, our goods and software are always changing and developing. LeadBuds' outstanding project management and leadership teams are demonstrated by how well they have adjusted to such adjustments.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
SunTec India is an AI-enabled IT and digital services company with 25+ years of experience, 1,500+ full-time employees, 8500+ clients worldwide, and a full spectrum of IT outsourcing, data solutions, digital engineering, eCommerce support, digital marketing and photo editing services...
Top Services:
Web Development
Mobile App Development
eCommerce Development
SEO
Web Design
Show more
Location
Delhi, India
Number of Employees
1000 & Up
Average Hourly Rate
$25/hr
Portfolios Count
6 Projects Listed
SunTec India Services
Web Development
Mobile App Development
eCommerce Development
SEO
Web Design
eCommerce
PPC
AI Development
BPO
CRM Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Bose
Panasonic Lumix
Honda
Pepsico
Dentsu
Corzen
Nielsen
Dalmia Cement
Lumens
EMC2
Data sourced from the agency's DesignRush profile
SunTec India Reviews & Testimonials
Joe Di Lucci eStore Manager at Ranger Plumbings
5.0★
Shopify Review from Joe Di Lucci
The ideal solution provider for every eCommerce store setup and optimization issues. We wanted our new Shopify store to get great brand visibility and conversions but lacked the resources and expertise for it. Partnering with SunTec India gave us access to experts who competently assessed our problems, solving them with creative product descriptions, SEO strategy generation, and product data entry service, bringing us on par with our competition.
Walter Venkel Sales Executive at Firmwrap Gifts
5.0★
Amazon Review from Walter Venkel
Excellent Amazon eStore product listing and advertising support that skyrocketed our sales.Our corporate gifting eCommerce startup faced the problem of poor brand visibility on Amazon. We partnered with SunTec India to handle the problem and were delighted with the results. They sorted our products and listed them accordingly while optimizing our PPC campaign to give better ROI. They're now our permanent partner for the job.
Randy Linker Manager-Digital Marketing at Bergman Holdings
5.0★
Web Development Review from Randy Linker
The web development partner that can give bespoke websites within a tight schedule and budget.Our company deals with supplying industrial equipment procured from many manufacturers to clients of various industries. We had not been doing this well due to the lack of traffic-generating capabilities of our incumbent website. SunTec India fixed its content and SEO issues, making it more appealing to our target group. We've now become standout suppliers in our industry; thanks to SunTec India.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
PrimeSync Solutions is a business process outsourcing (BPO) firm that helps businesses reduce costs, scale efficiently, and deliver exceptional customer experiences. Providing top-tier talent and cutting-edge technology, the firm empowers companies to overcome operational challenges while maintaining quality...
Top Services:
BPO
Location
Columbus, Ohio
Number of Employees
Under 49
Average Hourly Rate
$25/hr
PrimeSync Solutions Services
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
DGC BPO Service is a premier US-based outsourcing company offering expert customer service, call center solutions, virtual assistance, and lead generation. We help businesses optimize operations, improve customer experiences, and drive growth with tailored, efficient solutions...
Top Services:
BPO
Call Centers
Customer Support
Phone Answering Services
Digital Marketing
Show more
Location
New York City, New York
Number of Employees
Under 49
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
1 Project Listed
DGC BPO Service Services
BPO
Call Centers
Customer Support
Phone Answering Services
Digital Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
CallTel is a business process outsourcing, telephone answering service, and customer engagement company that works together. We provide cutting-edge digital solutions that enable and maximize the effectiveness of individuals, groups, and companies using technology...
Top Services:
Call Centers
Phone Answering Services
Customer Support
BPO
Show more
Location
Lagos, Nigeria
Number of Employees
500 - 999
Average Hourly Rate
$25/hr
CallTel Communications Limited Services
Call Centers
Phone Answering Services
Customer Support
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Partnering with CallTel helps you to keep focus on the big things while they help you take care of the little important things that matter to your business.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
We provides top-class offshore SEO virtual assistants. Hire individually or build your SEO team to be your industry's organic leader. When you need SEO support to assist with your businesss organic growth, our SEO VAs are available on an hourly, part-time, full-time, project-based, or monthly basis...
Top Services:
SEO
BPO
Location
Santa Fe, New Mexico
Number of Employees
Under 49
Average Hourly Rate
$25/hr
Minimal Budget
Under $1,000
Virtual SEOs Services
SEO
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
What you pay depends on the contract structure. There are four main models:
An hourly rate involves paying for an agent’s time regardless of how many interactions they handle. It runs:
$8 to $15 offshore
$20 to $30 nearshore
$40 to $60+ onshore
Per-agent (FTE) is a flat monthly fee of $1,200 to $4,000 per dedicated agent. Predictable, but you pay the same regardless of the volume.
Per-interaction charges $1–$5 per resolved ticket or $0.50–$2 per chat. Cost-efficient when volume is low or seasonal, but bills spike during busy periods.
Outcome-based ties fees to KPIs like CSAT scores or first-call resolution — typically $3 to $9 per successful resolution.
How do I compare two BPO providers quoting similar prices?
When two BPO firms quote similar prices, the decision should come down to industry experience, agent attrition rates, SLA terms with defined remedies, and how each vendor handles your specific exception cases, not the headline rate.
Ask for case studies from clients in your industry. A BPO company with relevant experience can start right away, while one without it will learn on your dime.
Then go beyond the deck. Give both vendors your two or three most complex support scenarios and ask them to walk you through exactly how they’d handle each one. The vendor with a documented protocol beats the one that says, “We’d escalate.”
Pay close attention to SLA clauses, specifically what happens when they’re missed, not just what the targets are. Two vendors can quote identical SLAs but differ completely on the consequences for missing them.
Finally, ask for the agent attrition rate for the specific team being proposed, not the company average. High turnover on your account means constant retraining and inconsistent service, regardless of the price.
What contract terms do most buyers accept that they shouldn’t?
The contract terms most buyers accept are auto-renewal clauses with short notice windows, SLAs with no financial remedy for misses, and IP clauses that leave process documentation owned by the vendor — all of which remove your leverage once performance drops.
Four terms worth pushing back on before you sign:
Auto-renewal clauses can trap you into a long-term agreement if the notice window is short, often 60–90 days. Miss the window, and you’re locked in for another year regardless of performance.
SLAs without consequences. Most contracts define targets but don’t specify what happens when they’re missed. Your agreement should define redressal terms, whether that’s service credits, payment for damages, or the right to exit early.
IP and process documentation ownership. Avoid clauses that grant the BPO provider exclusive rights to your intellectual property, or that allow them to sublicense or transfer it to third parties. If they own the runbooks built on your processes, switching vendors gets expensive.
Exit and termination terms need to include your ability to re-employ key personnel who hold critical knowledge of your account; otherwise, that knowledge walks out with the vendor.
The simplest check: read the contract assuming performance will eventually disappoint. If you have no leverage when that happens, negotiate before you sign.
How do BPO companies handle a sudden surge in volume?
BPO companies handle volume surges through a combination of flexible staffing, automation, and cross-trained overflow teams, but how well they execute depends entirely on what your contract says about surge capacity before it happens.
Most BPO providers have a few ways to handle sudden spikes:
Bringing in temporary agents
Moving staff from quieter channels to busier ones
Using chatbots or self-service tools to handle routine questions before they reach a human. Self-service tools can deflect 20-40% of contacts during a surge.
But not every BPO provider handles this well. When surges go unmanaged, call abandonment rates can reach 15%, which means frustrated customers and damage to your brand, not the vendor’s.
The right time to ask about this is before you sign. Find out how much notice your BPO company needs to scale up, and what the contract says about volume above your agreed tier.
A vendor who can staff up fast but delivers off-brand service during your busiest period is a liability, not a solution.
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