Are you looking for a reliable back-office outsourcing service provider to streamline business processes and reduce errors? We evaluated the leading back-office companies, their successful case studies, client testimonials, extensive portfolios, pricing, and recognitions to create this comprehensive listing. You can filter our listing by location, budget, or company size, to find the best company for your needs. 

We also assessed client reviews, proven project success rates, industry awards, and the reputation of over 250 companies to create a list of the top 10 back-office outsourcing services. Explore their service offerings, areas of specialization, and detailed project summaries to find the ideal partner to streamline your operations.

The Number 1 Back Office Outsourcing Service as Selected by DesignRush Is...

BackOffice Pro

[Source: BackOffice Pro]
  • Best for: Overall
  • Average hourly rate: Inquire
  • Minimum budget: Inquire
  • Founded: 2002
  • Size: 100-249
  • Location: Princeton, NJ

BackOffice Pro is the leader in global process outsourcing, enabling businesses to escalate their growth. It handles non-essential parts of operations, allowing businesses to focus on their core competencies. Its back-office outsourcing services have successfully bolstered companies in achieving a competitive edge in the market through its data management, engineering services, creative design, audio, video, image editing, animation, research, analytics, and transcription services. With a team of 3,500+ employees, BackOffice Pro has served over 18,400 clients and has made itself the premier choice as a back-office outsourcing partner.

BackOffice Pro Sucess Story

  • Challenge: A US-based online furniture store was struggling with an inefficient website. It had unorganized product information, missing product images, and inaccurate product descriptions which hindered optimal customer experience.
  • Solution: BackOffice Pro assigned a dedicated team of eCommerce data entry experts to collect product images and descriptions from various sources provided by the furniture store. The team uploaded and tagged images, ensuring they matched the correct products.
  • Results: By ensuring accurate data entry, the collaboration led to a seamless user experience and helped the furniture store achieve a significant 50% cost saving on operational expenses.

Check Out BackOffice Pro Agency Profile

IQ BackOffice

[Source: IQ BackOffice]
  • Best for: Finance and accounting
  • Average hourly rate: $20
  • Minimum budget: $10,000-$25,000
  • Founded: 2002
  • Size: 500-999
  • Location: El Segundo, CL
  • Notable clients: CalgonCarbon, BirchBox, Extreme Networks, Veeco, American Golf

With over two decades of experience, IQ BackOffice is a top provider of financial business process outsourcing (BPO) solutions for large and mid-sized enterprises. It specializes in helping companies automate, reengineer, and streamline complex financial processes, such as accounts payable (AP), accounts receivable (AR), and payroll. IQ BackOffice’s extensive experience implementing solutions for clients across various industries has resulted in success stories demonstrating cost savings of 70%.

IQ BackOffice Sucess Story

  • Challenge: To boost efficiency, a global software company transferred its accounting processes to an offshore service center. However, this move proved unsuccessful. Challenges continued, such as delays in processing orders, inconsistencies in how data was handled, and a lack of real-time access to financial information. To overcome these hurdles, the company needed a cost-effective solution that could provide 24/7 coverage and global support for its geographically diverse operations.
  • Solution: IQ BackOffice revamped the business’ core accounting processes for efficiency and control. Its multi-location team ensured 24/7 global support with foreign language expertise, eliminating communication barriers. Additionally, its team also deployed same-day order processing and real-time financial data access, streamlined operations, and empowered strategic decision-making.
  • Results: The collaboration slashed the software company’s annual operational costs by 44%, exceeding $345,000 in savings. Its reengineered processes boosted efficiency and ensured data consistency, empowering a more strategic approach to business management.

Check Out IQ BackOffice Agency Profile

Premier BPO

[Source: Premier BPO]
  • Best for: Insurance and revenue cycle management
  • Average hourly rate: Inquire
  • Minimum budget: Inquire
  • Founded: 2003
  • Size: 1000 & Up
  • Location: Clarksville, TN
  • Notable clients: Dental Office Support, Inc., Gain Capital, The Newberry Group, TechSmith, AMP Smart

Premier BPO is an award-winning back-office outsourcing company with a specialty in catering to businesses that are outsourcing for the first time. It positions itself as a seamless extension of the business, offering a blended workforce and dedicated resources. With its wide range of services, Premiere BPO has the expertise to streamline back-office processes, such as finance, accounting, digital marketing, IT support, purchasing, software development, creative services, human resources (HR), data management, data entry, compliance, research, and fulfillment. Its proven track record of over 20 years has expanded Premier BPO into 5 global service centers, offering access to a skilled and qualified workforce.

Premier BPO Sucess Story

  • Challenge: With its growing client base, Dental Office Support, a third-party multi-practice health firm, needed help in scaling its operations and fast-tracking its verification and credentialing process.
  • Solution: Premier BPO deployed a dental insurance and revenue cycle management team to evaluate the clinic’s challenges. In its pilot program, the team handled electronic receipt and review of insurance and benefit requests, end-to-end communication with insurance carriers, patient information updates, and accelerated turnaround requests.
  • Results: The partnership offered a 45% cost reduction for Dental Office Support. It verified 10,842 patient plans and 14,079 appointments, leading to a boost in traffic and revenue enhancement. With all these processes in place, Premier BPO achieved a 100% turnaround of the key performance indicators (KPI) for the year.

Check Out Premier BPO Agency Profile

MOS

[Source: MOS]
  • Best for: Data entry
  • Average hourly rate: Inquire
  • Minimum budget: Inquire
  • Founded: 2002
  • Size: Under 49
  • Location: Tulsa, OK
  • Notable clients: The Rendon Group, Frontline Selling, Danbury Hospital, Columbia University, Staples

Managed Outsource Solutions (MOS) is a back-office outsourcing company offering bespoke services, such as data entry, processing, transcription, and customer support. MOS’ team of over 100 experts brings deep knowledge across various domains, ensuring they can tailor solutions to specific needs. Its impressive track record of over 1,000 successful projects speaks volumes about the agency’s back-office outsourcing services exceeding expectations. Fostering trust and mutual growth, MOS has built strong partnerships with over 600 clients. Its commitment to innovation includes embracing cutting-edge technologies like RPA, AI, and cloud computing to continually optimize its BPO services.

MOS Sucess Story

  • Challenge: A UK-based Christmas card printing company for schools needed a reliable data entry solution for processing scanned order forms. It struggled with accuracy and time constraints for its seasonal project, which occurred between September and December, while it collaborated with the previous outsourcing company.
  • Solution: MOS offered a scalable data entry solution that focused on accuracy. Its team conducted trial runs, thoroughly hired and trained staff, and implemented a quality assurance process to reduce errors.
  • Results: The school Christmas card company achieved 99% accuracy in data entry, enabling the processing of over 10,000 forms daily. This significant improvement in efficiency directly translated to a 50% increase in collections within just three months. The project’s success fostered an ongoing long-term partnership, demonstrating the value MOS brings to the business.

Check Out MOS Agency Profile

Auxis

[Source: Auxis]
  • Best for: Automation
  • Average hourly rate: $75
  • Minimum budget: $50,000 & Up
  • Founded: 1997
  • Size: 500-999
  • Location: Fort Lauderdale, FL
  • Notable clients: Tiger Direct, Aspen Dental, BrandsMart USA, Coveris, DHL

A pioneer in nearshore outsourcing, Auxis was among the first to offer IT and business services from Latin America. Its over two decades of experience deepens its industry knowledge in turnkey back-office outsourcing services, such as finance, accounting, IT, business operations, and digital transformation. Through the years, Auxis’ has expanded its delivery centers and supporting hubs, offering highly skilled talent, cultural alignment, improved capabilities, and operational standardization for long-term value.

Auxis Sucess Story

  • Challenge: Tiger Direct, a large retailer struggling with declining sales, aimed to improve operational efficiency. It reached out to Auxis to address its unstructured back-office process, lack of automation, and data inaccuracies.
  • Solution: Auxis implemented nearshore outsourcing in Costa Rica. It deployed a central time zone, cultural compatibility, and experienced personnel to the business. The company’s team transitioned multiple back-office functions, including accounts payable, order management, and customer service. It conducted process assessments and implemented improvements, such as automation and standardized workflows.
  • Results: TigerDirect achieved significant labor cost savings of 35-40% and an additional 33% through process improvement. The improved operation efficiency also enabled Tiger Direct to invest in technologies and adapt to changing market dynamics.

Check Out Auxis Agency Profile

SourceFit

[Source: SourceFit]
  • Best for: Digital marketing
  • Average hourly rate: $7
  • Minimum budget: Under $1,000
  • Founded: 2006
  • Size: 1000 & Up
  • Location: Quezon City, Philippines
  • Notable clients: P&G, Vodafone, CrimsonLogic, Common, CAPCOM

SourceFit is a leading business process outsourcing company with over a decade of industry experience in providing custom offshore staffing solutions. Its expertise lies in building dedicated teams that seamlessly integrate with the business’ existing workforce, minimizing onboarding time and maximizing efficiency. SourceFit’s core value is rooted in process equity, equipping its partners with the resources, talent, and infrastructure to achieve long-term success.

SourceFit Sucess Story

  • Challenge: A Canadian travel company needed to boost website traffic quickly and cost-effectively while revamping its sites to improve search engine optimization (SEO) and digital marketing initiatives.
  • Solution: SourceFit provided a dedicated team of SEO and online marketing professionals and integrated it seamlessly into the business operations. This lifted the burden of recruitment, training, HR management, and workspace setup for the travel company. To ensure transparency and ongoing optimization, the back-office outsourcing company also provided regular performance reports to enable progress tracking and informed decision-making.
  • Results: The Canadian travel company enjoyed a significant boost in website traffic while simultaneously reducing online marketing costs. SourceFit not only delivered a 70% cost reduction but also leveraged its marketing experience to facilitate a successful expansion.

Check Out SourceFit Agency Profile

Unity Communications

[Source: Unity Communications]
  • Best for: Administrative services
  • Average hourly rate: $9
  • Minimum budget: Inquire
  • Founded: 2009
  • Size: 500-999
  • Location: Gilbert, AZ
  • Notable clients: AT&T, Microsoft, Konica Minolta, Amazon, First American

Unity Communications is a leading business process outsourcing provider dedicated to empowering your business success. Its global talent pool of over 800 dedicated agents is adequately trained to drive growth for businesses through superior skill sets in accounting, data entry, IT, call centers, and customer service. It has a remarkable 94% year-on-year (YoY) client retention rate; a testament to its commitment to client satisfaction.

Unity Communications Sucess Story

  • Challenge: Due to increased workload and demand, a California-based telecom firm sought a partner that could support its back-office operations.
  • Solution: Unity Communications provided a dedicated back-office team of 3 agents and a project manager to take on time-consuming tasks, such as data entry, order processing, and proposal creation. It streamlined communication channels for real-time reporting and deployed KPIs to track performance.
  • Results: The collaboration led to a 70% increase in the client's staff productivity within just two months. This significant boost stemmed from the dedicated back-office team taking over time-consuming administrative tasks. With the established KPIs, the project ensured efficient and high-quality service delivery, allowing the telecom to maintain a high level of customer satisfaction.

Check Out Unity Communications Agency Profile

Simply Contact

[Source: Simply Contact]
  • Best for: Customer support
  • Average hourly rate: Inquire
  • Minimum budget: Under $1,000
  • Founded: 2000
  • Size: 250-499
  • Location: Dnipro, Ukraine
  • Notable clients: Wizz Air, Yves Rocher, METRO Cash and Carry, Bolt, Flyuia

Simply Contact is an outsourcing contact center with the goal of simplifying customer support for businesses of all sizes. It acts as an extension of a business’ in-house team, providing efficient and multilingual omnichannel support across all touchpoints. With five strategically located offices across Ukraine and Poland, Simply Contact has access to a diverse pool of top talent. Its rigorous recruitment process ensures highly skilled and experienced agents who deliver exceptional back-office outsourcing services, such as customer support, consulting, acquisition, and staff augmentation.

Simply Contact Sucess Story

  • Challenge: A European payment service company needed efficient back office and client-facing customer support.
  • Solution: Simply Contact provided a scalable team that handled back-office tasks, including verifying accounts, opening documents, and prompting for missing information. On the other hand, other agents focused on providing timely and high-quality chat support to customers. The team also adapted very quickly to reduced staffing needs, demonstrating flexibility.
  • Results: The collaboration led to a long-term partnership. It improved service quality through video scripts optimization, which reduced errors from 7% to 3% in two months.

Check Out Simply Contact Agency Profile

BBC Global Services

[Source: BBC Global Services]
  • Best for: Recruitment
  • Average hourly rate: $25
  • Minimum budget: $1,000-$10,000
  • Founded: 2017
  • Size: 100-249
  • Location: Scotch Plains, NJ
  • Notable clients: Choi Ophthalmology, Chalk Gym, Miracle Ear, Advice Media, Hand Free Networks

BBC Global Services is a one-stop shop for back-office outsourcing services, such as marketing, sales, healthcare web development, virtual assistant, administrative support, IT, recruitment, and customer service. With offices and staff strategically located across the United States, India, and the Philippines, BBC Global Services offers round-the-clock support for its partners. This ensures business targets are met and accomplished.

BBC Global Services Sucess Story

  • Challenge: Dr. Tony Choi, the owner of Choi Ophthalmology in New York, struggled with managing the clinic due to a lack of qualified and reliable staff. He sought BBC Global Services’ help to find a bilingual virtual assistant to serve his Spanish-speaking clients and take on administrative tasks on behalf of the clinic.
  • Solution: BBC Global Services offered recruitment services and screened virtual assistants through its global pool of top-notch talents. After carefully reviewing the candidates, it employed Angelo, a highly motivated, appointment-setting expert with bilingual capabilities that matched the clinic’s needs.
  • Results: Through successful recruitment and onboarding, Dr. Choi saw a remarkable 250% increase in patient appointments, jumping from 20 to 50 per week. This translated into more time for Dr. Choi to focus on what mattered most – patient care. Angelo's efficiency and work ethic freed Dr. Choi from administrative burdens, allowing him to dedicate time to strategic planning and practice growth.

Check Out BBC Global Services Agency Profile

TechSpeed

[Source: TechSpeed]
  • Best for: Data management
  • Average hourly rate: $6
  • Minimum budget: $1,000-$10,000
  • Founded: 2002
  • Size: 100-249
  • Location: Portland, OR
  • Notable clients: Millennium Systems, Hofstra University, Merrill Lynch, C2 Financial Corporation, WACOM

TechSpeed is a leading provider of back-office outsourcing services. It was established in 2002 and specializes in data processing solutions. The back-office outsourcing company empowers businesses of all sizes to work faster, smarter, and more cost-effectively through a unique blend of US-based project management and global production teams. It boasts a highly credentialed team, with 85% of its agents holding master’s degrees, and 100% possessing a minimum of a high school diploma. TechSpeed leverages cutting-edge AI tools to optimize processes, enhancing efficiency and data accuracy through its services.

BBC Global Services Sucess Story

  • Challenge: Millennium Systems, a leading business management software provider, faced inconsistencies in data processing for its Meevo platform due to a lack of standardized operating procedures, subjective decision-making, time-consuming and error-prone data entry, and difficulty extracting information from outdated or non-functional third-party sources.
  • Solution: TechSpeed built a skilled data team, created a standard processing format, and implemented ongoing training and quality control. This ensured consistent, accurate data extraction from complex sources for Millennium Systems.
  • Results: The project was completed on time, and TechSpeed delivered data with exceptional accuracy. Standardized processing streamlined operations, making it easier to navigate the complexities of various data sources. The team also implemented quality control measures and ongoing training, which significantly enhanced the overall data quality and increased revenue for Millennium Systems.

Check Out TechSpeed Agency Profile

How We Picked the Best Back Office Outsourcing Companies

We use a rigorous selection process that involves a team of experts who carefully curate our directory of back-office outsourcing companies. Our team uses in-depth qualitative criteria to select only the best companies, ensuring that they meet our standards. We picked the best back-office services based on the following standards:

  • Verified client feedback: Agency experience, industry reputation, and overall client satisfaction
  • Success stories: Scope of work, measurable results, and niche
  • Industry awards: Recognition from reputable award-giving bodies
  • Team expertise: Back-office providers’ profiles, background, and skill set
  • Back-office outsourcing services: Core back-office offerings and niche

For each back-office outsourcing company we feature on the platform, we ensure that they offer:

  • Scalable back-office solutions
  • Experienced global talent
  • Fast turnaround time
  • Data security compliance
  • Collaborative team

Visit the DesignRush Research Methodology page to learn more about our selection process.

10 Best Back Office Outsourcing Services Compared

Agency name Location Hourly rate Size Best for
BackOffice ProPrinceton, NJInquire100-249Overall
IQ BackOfficeEl Segundo, CL$20500-999Finance and accounting
Premier BPOClarksville, TNInquire1000 & UpInsurance and revenue cycle management
MOSTulsa, OKInquireUnder 49Data entry
AuxisFort Lauderdale, FL$75500-999Automation
SourceFitAsheville, NCInquire1000 & UpDigital marketing
Unity CommunicationsGilbert, AZ$9500-999Administrative services
Simply ContactDnipro, UkraineInquire250-499Customer support
BBC Global ServicesScotch Plains, NJ$25100-249Recruitment
TechSpeedPortland, OR$6100-249Data management

Best Back Office Companies

360 Companies - Rankings updated: May 13, 2026

DesignRush evaluates BPO providers based on verified client reviews, service capabilities, industry experience, and operational performance. Some placements may be paid.

  • World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages

    Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms  [... see all Hugo reviews ]

    Top Services:

    • BPO
    • Data Entry
    • Call Centers
    Location
    Chicago, Illinois
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed

    Hugo Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Translation Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • How Hugo Helped Outschool Handle Growth
      Back Office Outsourcing Project for Education Company How Hugo Helped Outschool Handle Growth
    • How Hugo Helped Yardzen Reimagine Landscapes
      Back Office Outsourcing Project for Home & Garden Company How Hugo Helped Yardzen Reimagine Landscapes
    • Protecting Integrity in a Community-Driven Fashion Marketplace
      Back Office Outsourcing Project for eCommerce Company Protecting Integrity in a Community-Driven Fashion Marketplace
    • How Hugo Helped Confront Inclusion Gaps
      BPO Project for AI Company How Hugo Helped Confront Inclusion Gaps
    • How Hugo Helped Topicals Redefine Skincare
      Outsourced Customer Support Project for Beauty Company How Hugo Helped Topicals Redefine Skincare
    • How Hugo Helped Sakara Transform Health
      Outsourced Customer Support Project for Wellness & Fitness Company How Hugo Helped Sakara Transform Health
    Comprehensive analysis done by DesignRush Agency Experts.
    • Google
    • Meta
    • Outschool
    • Topicals
    • Attentive
    • Faire
    • Sakara
    • Aurora
    Data sourced from the agency's DesignRush profile

    Hugo Reviews & Testimonials

    • Greg Digneo
      Greg Digneo founder at content guppy
      5.0

      B2B Review from Greg Digneo

      Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.

      Show more
    • Nimmit Shah
      Nimmit Shah Owner at Pi Asset Management Ltd
      5.0

      BPO Review from Nimmit Shah

      Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.

      Show more
    • Jambu Subramanian
      Jambu Subramanian Senior Manager of Operations at Kasha Global
      5.0

      Customer Support Review from Jambu Subramanian

      Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
  • End-to-end CX solutions that delight customers.

    Make customer experience your strongest competitive advantage. CX forms the beating heart of Business Process Management, delivering success by boosting customer retention and ensuring less costly, more efficient operations.  [... see all Helpware reviews ]

    Top Services:

    • BPO
    • Data Entry
    • Back Office Outsourcing
    Location
    Lexington, Kentucky
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    17 Projects Listed

    Helpware Services

    • Customer Support
    • BPO
    • Call Centers
    • Phone Answering Services
    • Business Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • Healthcare Company Exceeds 5 Key Metrics
      Outsourced Customer Support Project for Health Care Company Healthcare Company Exceeds 5 Key Metrics
    • Online Marketplace Improves QA Scores to 95%
      Outsourced Customer Support Project for eCommerce Company Online Marketplace Improves QA Scores to 95%
    • Gaming Company Achieves 1-Hour FRT
      Outsourced Customer Support Project for Gaming Company Gaming Company Achieves 1-Hour FRT
    • Client Unifies Support with Zendesk in 90 Days
      Outsourced Customer Support Project for Software & IT Services Company Client Unifies Support with Zendesk in 90 Days
    • Custom Apparel Company Lifts QA Scores to 98%
      Outsourced Customer Support Project for eCommerce Company Custom Apparel Company Lifts QA Scores to 98%
    • Furniture Brand Cuts Abandon Rate by 20%
      Outsourced Customer Support Project for eCommerce Company Furniture Brand Cuts Abandon Rate by 20%
    Comprehensive analysis done by DesignRush Agency Experts.
    • DoorDash
    • PureCars
    • Headspace
    • Microsoft
    • Google
    • CompIQ
    • Samsara
    • Jam City
    • RestoraPet
    • HealthComp
    Data sourced from the agency's DesignRush profile

    Helpware Reviews & Testimonials

    • Maria Maidana
      Maria Maidana Customer Onboarding & Enablement Manager at SquadLocker, Inc
      5.0

      Customer Support Review from Maria Maidana

      Helpware has been a trusted partner for SquadLocker for several years now for customer success. Our Customer Onboarding Team continues to shine through every administrator that interacts via our Live Chat channel for store help. Anzhelika is my Onboarding Lead and we work hand in hand in making any and all decisions for team enhancements. She delights both DIY and Enterprise administrators across multiple channels here at SquadLocker. I would not be as successful without Anzhelika by my side. I forsee using Helpware for years to come!

      Show more
    • Brian Agee
      Brian Agee Director of Sales & Marketing at Petro Towery
      5.0

      Web Design Review from Brian Agee

      My organization contracted with Helpware for a complete website design and build. I am extremely happy with the finished product and continually receive positive feedback from customers, vendors, and employees. The Helpware team was very professional throughout the entire process and did an incredible job keeping the project on time and on budget. Communication was also great and I really appreciated their consultative approach. I would recommend without hesitation.

      Show more
    • Brian Lubeck
      Brian Lubeck Broker at Cypress Property Group
      5.0

      Virtual Assistant Review from Brian Lubeck

      Over the past five years, I've had the privilege of partnering with Helpware, and my experience has been nothing short of exceptional. Their commitment to efficiency and cost-effectiveness has consistently impressed me. Whether you're a startup or an established enterprise, Helpware offers tailored virtual assistant solutions that work well with any company. I highly recommend them to anyone looking to hire a virtual assistant.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
  • Award-winning and Passion-driven app development company. More than a Tech partner.

    Top 10 Web and Mobile App Developer in Singapore | ISO Certified | Top 100 Singapore's fastest-growing companies 2024  [... see all Vinova reviews ]
    Location
    Singapore, Singapore
    Number of Employees
    250 - 499
    Average Hourly Rate
    $30/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    16 Projects Listed

    Vinova Services

    • Software Development
    • Mobile App Development
    • Web Development
    • Blockchain
    • AI Development
    • IT Services
    • ERP Consulting
    • Staff Augmentation
    • Web Design
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • AIA
    • Prudential
    • Samsung
    • DHL
    • Abbott
    • MARS
    • FWD
    • SingHealth
    • PWC
    • Yale NUS
    Data sourced from the agency's DesignRush profile

    Vinova Reviews & Testimonials

    • Ben Dietrich
      Ben Dietrich CEO at Mediacharge
      5.0

      Mobile App Development Review from Ben Dietrich

      The thing we appreciate the most about Vinova is their dedication to understanding our specific needs and delivering tailored solutions. Their team was not just focused on completing the project but also on adding value to our business. Their expertise in software development, proactive approach, and consistent communication made the whole process remarkably smooth. Their development team was agile, and their project managers were incredibly effective in handling any hiccups along the way.

      Show more
    • Cody C. Jensen
      Cody C. Jensen CEO at Searchbloom
      5.0

      Software Development Review from Cody C. Jensen

      The endeavor was titled "Operational Excellence System" and was executed in collaboration with Vinova. The aim of this project was to create an internal corporate system designed to automate and manage various operational processes within our organization. The system needed to integrate with existing tools and allow for real-time tracking, monitoring, and analytical reporting. Vinova delivered this system and continues to provide ongoing support and updates.

      Show more
    • Scott Darrohn
      Scott Darrohn Co-Founder at fishbat
      5.0

      Web Development Review from Scott Darrohn

      I had the pleasure of working with Vinova on developing a website for my company, and I can confidently say they exceeded my expectations. From start to finish, their team demonstrated exceptional expertise, professionalism, and dedication.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
  • America's best phone answering service taking care of your callers

    As the worlds customer conversation experts, Moneypennys unique blend of brilliant people and AI technology integrates seamlessly to deliver customer communications that unlock valuable opportunities for businesses, 24/7. Available across all voice and text channels, Moneypenny responds to and fulfills  [... see all Moneypenny USA reviews ]
    Location
    Duluth, Georgia
    Number of Employees
    1000 & Up
    Minimal Budget
    Under $1,000
    Portfolios Count
    4 Projects Listed

    Moneypenny USA Services

    • Call Centers
    • Phone Answering Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • Essential Live Answering
      Phone Answering Services Project Essential Live Answering
    • Personalized Live Answering
      Phone Answering Services Project Personalized Live Answering
    • Managed Live Chat
      Inbound Call Centers Project Managed Live Chat
    • Outbound Calling
      Outbound Call Centers Project Outbound Calling
    Comprehensive analysis done by DesignRush Agency Experts.
    • Critter Control
    • The Federal Savings Bank
    • Sterne Kessler
    • BMW
    • Keller Williams
    • The Glass Guru
    • Eagle Biosciences
    • Charleston Heating & Air
    Data sourced from the agency's DesignRush profile

    Moneypenny USA Reviews & Testimonials

    • Eric Martin
      Eric Martin Owner at Undisclosed
      5.0

      Call Centers Review from Eric Martin

      The salesman, Luke?, was very responsive and knowledgeable, a true professional. On boarding with Bailey, was easy and very thorough. Getting on board with an answering service had a lot more detail than I expected and Bailey was very patient and did not rush the process.

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    • Benjamin Rose
      Benjamin Rose CEO at Undisclosed
      5.0

      Call Centers Review from Benjamin Rose

      I needed to get two new numbers set up quickly and Marti Ramirez was able to immediately help me out immediately. Also, Marti had some great suggestions for the scripting that was greatly appreciated. He even went above and beyond to check my multiple other accounts to make sure everything was OK with them. Marti is definitely an employee that goes above and beyond. Thanks again Marti!

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    • Benjamin Rose
      Benjamin Rose Founder at Undisclosed
      5.0

      Phone Answering Services Review from Benjamin Rose

      I needed to get two new numbers set up quickly and Marti Ramirez was able to immediately help me out immediately. Also, Marti had some great suggestions for the scripting that was greatly appreciated. He even went above and beyond to check my multiple other accounts to make sure everything was OK with them. Marti is definitely an employee that goes above and beyond. Thanks again Marti!!

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
  • SDR Teams, Lead Generation & Call Center Services for B2B Companies

    Munzai Solutions provides dedicated SDR teams, inbound call handling, and outbound lead generation for growing companies. We help businesses generate qualified meetings, manage customer inquiries, and build consistent sales pipelines without the cost of hiring in-house teams.  [... see all Munzai Solutions reviews ]
    Location
    Manchester, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $35/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    12 Projects Listed

    Munzai Solutions Services

    • Customer Support
    • Business Consulting
    • Call Centers
    • Email Marketing
    • CRM Consulting
    • IT Services
    • Managed Services
    • BPO
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • Cold-Calling Case Study: A Large Energy Contractor In Maryland
      Telemarketing Project Cold-Calling Case Study: A Large Energy Contractor In Maryland
    • Navigating the Learning Landscape Munzai Solutions Impact on LeaderJams Outreach Strategy
      B2B Sales Outsourcing Project Navigating the Learning Landscape Munzai Solutions Impact on LeaderJams Outreach Strategy
    • Metrics that Matter: Munzai Solutions Symphony of Success in Boosting Jobleys Vital Signs
      B2B Sales Outsourcing Project Metrics that Matter: Munzai Solutions Symphony of Success in Boosting Jobleys Vital Signs
    • Revamping Energy Campaign Strategies at Chesapeake Challenges Faced and Lessons Learned
      B2B Sales Outsourcing Project Revamping Energy Campaign Strategies at Chesapeake Challenges Faced and Lessons Learned
    • Jerald Novaks DUI Practice Transformed with Munzai Solutions Efficient Call Management.
      B2B Sales Outsourcing Project Jerald Novaks DUI Practice Transformed with Munzai Solutions Efficient Call Management.
    • A Strategic Partnership Between Souqh and Munzai Solutions.
      B2B Sales Outsourcing Project A Strategic Partnership Between Souqh and Munzai Solutions.
    Comprehensive analysis done by DesignRush Agency Experts.
    • Souqh
    • Maxyfi
    • Konch
    • Skriber
    Data sourced from the agency's DesignRush profile

    Munzai Solutions Reviews & Testimonials

    • Brian Oltmanns
      Brian Oltmanns CEO at GoFindBuild
      5.0

      Call Centers Review from Brian Oltmanns

      I am very happy with this team and their performance. They were organized, provided consistent updates, and always made suggestions to pivot if results were falling short. I would highly recommend them.

      Show more
    • Nathan Arbitman
      Nathan Arbitman CCO at OnePlanet Solar Recycling
      5.0

      Lead Generation Review from Nathan Arbitman

      I'll be honest, I came in skeptical. Offshore SDR vendors have a reputation for generic blasting and slow response times. Munzai has been the opposite. Responsiveness is where they stand out. When I need a cadence adjusted, copy reworked, or targeting updated, it gets handled quickly, without me having to follow up multiple times. For a solo commercial lead juggling a lot, that matters more than I expected. The value is hard to argue with. For a very fair price, I get dedicated outreach execution across a complex B2B pipeline. They also got up to speed faster than I anticipated. Our market has real nuance, and within a reasonable onboarding window, messaging was going out clean and on-brand.If you're a lean commercial team trying to build outreach capacity without the overhead of a full hire, Munzai is worth a serious look.

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    • Jon Sciammarella
      Jon Sciammarella VP sales at Skriber
      5.0

      Appointment Setting Review from Jon Sciammarella

      The Munzai team was great to work with. The appointments they set for us were usually great. Our biggest limiting factor was the data we could get them. I was very impressed with the team, I would recommend them highly.

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    Reviews verified by DesignRush and sourced from the agency's profile
  • Let's Grow Your Digital Presence

    Welcome to The DigiTech Era, where we redefine digital marketing and empower businesses to thrive in the ever-evolving digital landscape. We specialize in providing exceptional digital marketing services with a focus on New York and a reach that extends across the United States and Canada.  [... see all The DigiTech Era reviews ]
    Location
    New York City, New York
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    6 Projects Listed

    The DigiTech Era Services

    • Digital Marketing
    • SEO
    • Branding
    • Web Design
    • WordPress Website Design
    • PPC
    • Social Media Marketing
    • eCommerce Development
    • Customer Support
    • Logo Design
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Marketing Industry
    • Advertising Industry
    • Small Business Industry
    • Real Estate
    • Tour And Travels
    • Dentist
    • Interior Designer
    • Packers and Movers
    Data sourced from the agency's DesignRush profile

    The DigiTech Era Reviews & Testimonials

    • Wilson French Informatics System Engineer at Pfizer at Pfizer
      5.0

      PPC Review from Wilson French

      The digitech eru has demonstrated strong expertise in the administration of the client's paid advertising campaigns while meeting or exceeding its ROI and revenue goals. The team provides regular communication and responds to queries quickly.

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    • Abigail Field NEW BUSINESS AND MARKETING COORDINATOR at BBH LONDON
      5.0

      SEO Review from Abigail Field

      the client was pleased with the results of the collaboration. DigiTech Era created a seamless workflow through exceptional communication and by providing 24/7 support throughout the entire process. The team was straightforward and hard-working as well.

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    • Eugene White Marketing and Public Relations Manager at Northern Rivers Family of Services
      5.0

      SEO Review from Eugene White

      A comprehensive optimization approach. The work was done not only with internal optimization but also with links, articles, and reviews. It seems to me that it was an integrated approach that could provide such growth.

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    Reviews verified by DesignRush and sourced from the agency's profile
  • An Intelligent Support-as-a-Service Company With a Focus on a Tech Industry

    SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010.  [... see all SupportYourApp reviews ]
    Location
    Wilmington, Delaware
    Number of Employees
    1000 & Up
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    17 Projects Listed

    SupportYourApp Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Staff Augmentation
    • AI Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • Project with here
      Back Office Outsourcing Project for Software & IT Services Company Project with here
    • Tailored Support for a Tech Company: When Standard Roles Dont Fit
      Back Office Outsourcing Project for Software & IT Services Company Tailored Support for a Tech Company: When Standard Roles Dont Fit
    • How SupportYourApp Helped Cocoatech Build a Team in Just 10 Days
      BPO Project for Software & IT Services Company How SupportYourApp Helped Cocoatech Build a Team in Just 10 Days
    • Project with G2A
      BPO Project for Software & IT Services Company Project with G2A
    • Speeding Up Responses by 40% for PayBump
      Outsourced Customer Support Project for Software & IT Services Company Speeding Up Responses by 40% for PayBump
    • How Happeo Cut Email Response Time to 30 Minutes
      Outsourced Customer Support Project for Software & IT Services Company How Happeo Cut Email Response Time to 30 Minutes
    Comprehensive analysis done by DesignRush Agency Experts.
    • Mastercard
    • Skylum
    • Waverly Labs
    • Softorino
    • Flibco
    Data sourced from the agency's DesignRush profile

    SupportYourApp Reviews & Testimonials

    • Bogdan Czako
      Bogdan Czako Customer Support Team Lead at Covantis S.A.
      5.0

      Customer Support Review from Bogdan Czako

      We've been working with SupportYourApp to handle technical support, including product-related questions, password resets, tracing user traffic, and assessing request severity. The team started with two shared consultants and one dedicated consultant and now operates with two members, providing consistent support via email. Their performance has been outstanding, earning perfect 10/10 ratings in our internal performance reviews, and the project has remained extremely stable over time. The team has grown in expertise and reliability to the point where one dedicated agent now attends our annual gathering in Switzerland every year. Their support continues to exceed our expectations.

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    • Joseph Pinto
      Joseph Pinto Manager at Sweett
      5.0

      Customer Support Review from Joseph Pinto

      We partnered with SupportYourApp to build a 24/7 multilingual support team operating securely from theoffice to serve our growing global customer base. The team structure has evolved over time and nowincludes French-, Spanish-, and English-speaking consultants, as well as Sales agents and part-time SocialMedia Research support.They manage our email, chat, and phone support 24/7, enabling us to assist customers in multiple languages andmaintain an average email response time of under one hour. We truly appreciate their strong adherence to SLAs,consistent performance, and proactive communication. SupportYourApp has proven to be a reliable and effectivepartner in scaling our customer support operations.

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    • José Manuel Val Merinero
      José Manuel Val Merinero CFO at VR LIFE, SL
      5.0

      Customer Support Review from José Manuel Val Merinero

      We partnered with SupportYourApp to resolve ongoing billing and video service issues that were impacting customer satisfaction. They provided efficient email support through a dedicated consultant, ensuring consistent and personalized assistance. Communication was clear and well-structured, with defined guidelines that kept our interactions focused. Their support hours from 5 PM to 1 AM EET allowed timely resolutions outside regular business hours.We valued the consultants loyalty, consistency, and efficiency, which contributed to smooth operations. SupportYourApp has been a reliable and effective partner in addressing our service challenges.

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    Reviews verified by DesignRush and sourced from the agency's profile
  • Faster and Better

    Beetsoft is an IT Consultancy, Outsourcing, Annotation and BPO company based in Vietnam and Japan. We cater to SME and MNC’s all around the globe by providing high-end services at a very reasonable price.  [... see all BeetSoft reviews ]
    Location
    Hanoi, Vietnam
    Number of Employees
    500 - 999
    Average Hourly Rate
    $16/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    20 Projects Listed

    BeetSoft Services

    • Mobile App Development
    • Software Development
    • Web Design
    • VR/AR
    • IT Services
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • NEC - Japan
    • Netwealth - Australia
    • UniTask - USA
    • Template.net - USA
    • Index Software - UK
    • I-conduct - Israel
    • Hyundai - Korea
    • P&M Software - Germany
    • Playtika - USA
    • CIAT - France
    Data sourced from the agency's DesignRush profile

    BeetSoft Reviews & Testimonials

    • Dat Nguyen
      Dat Nguyen Director Of Marketing And Business Development at 49P Dental Market
      5.0

      Business Consulting Review from Dat Nguyen

      The audit was very detailed with a lot of insights that later helped us to leverage our customer experience. The proposed solutions were effective and well-planned. There was no remarkable delay in our work process as the fixing was processing together with maintenance. The tasks were completed as in the timeline without any mistake. Beetsoft team also assisted and communicated effectively with me through the project.

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    • Hafid Bourhim
      Hafid Bourhim CEO at Juusando
      5.0

      Web Development Review from Hafid Bourhim

      I would highly recommend Beetsoft for any business looking for a Website development company. You are very professional and appreciate you! (Verified via email)

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    • chang trần
      chang trần Marketing Manager at Eubiz Group
      5.0

      Web Development Review from chang trần

      The client availed of BeetSoft's services to develop its business website. The agency's project manager, Linh, was exceptional. His professionalism, patience, and care for his clients are truly praise-worthy. The client couldn't have completed the project without Linh. I'd recommend Beetsoft's exceptional team for its diligent performance. (Verified via email)

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
  • TechSpeed Inc: Women Owned Technology Company, Pioneering AI-Driven BPO Solutions

    TechSpeed Inc is a Women Owned Technology company. Founded in 2002, it is the first AI-driven Business Process Outsourcing (BPO) provider. Pairing AI-driven technology automation and Human in the Loop support, TechSpeed enables businesses of all sizes to grow with scalable outsourcing solutions.  [... see all TechSpeed reviews ]
    Location
    Portland, Oregon
    Number of Employees
    100 - 249
    Average Hourly Rate
    $6/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    4 Projects Listed

    TechSpeed Services

    • BPO
    • AI Development
    • eCommerce Development
    • Phone Answering Services
    • Call Centers
    • Customer Support
    • Transcription Services
    • Staff Augmentation
    • Web Design
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • WACOM
    • Hofstra Univercity
    • Merrill Lynch
    • C2 Financial Corporation
    • Griflan Design
    • Bridgetown Coffee
    • Direct Crown
    • Passport Unlimited
    Data sourced from the agency's DesignRush profile

    TechSpeed Reviews & Testimonials

    • Etienne Demeules
      Etienne Demeules Director of Finance & Valuation at DSMA
      5.0

      Data Entry Review from Etienne Demeules

      TechSpeed support is seamless with ongoing workflows or new ones. Using them on different files, they have great turnaround and make sure data always meets expectations

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    • Diane Ernstsson
      Diane Ernstsson Manager at JDXpert
      5.0

      Data Entry Review from Diane Ernstsson

      TechSpeed has been a wonderful solution for our data entry needs. Their project manager is super friendly, easy to work with, extremely responsive and clear. TechSpeed swiftly got us through a rough patch when we were very backed up on data entry projects. They went above and beyond to exceed our expectations for sooner-than-expected delivery of the projects for data entry. Their QA is spot-on and very thorough. TechSpeed has been so great to work with!

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    • Mark Stefanski
      Mark Stefanski VP of Software at Compology
      5.0

      Data Entry Review from Mark Stefanski

      For many years, Compology has worked with TechSpeed on image labeling, valuing TechSpeed's attention to detail and interest in optimizing processes. The client can rely on it to go over instructions, ask questions, give feedback, and train its team to follow it to a T. TechSpeed commits its time and resources to delivering great results and getting the job done well. Compology highly recommends working with the agency. (Verified via email)

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
  • Legally employ anyone, anywhere with one click.

    Remofirst was founded in 2021, remote-first since the very beginning. Our mission is to simplify the way companies build remote teams. We believe in people, excellence, and delivery. Our pricing starts at $199/month.  [... see all Remofirst reviews ]
    Location
    San Francisco, California
    Number of Employees
    50 - 99
    Minimal Budget
    Under $1,000

    Remofirst Services

    • HR Outsourcing
    • Accounting
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Mastercard
    • University of Cambridge
    • Zocdoc
    • Labster
    • Microsoft
    Data sourced from the agency's DesignRush profile

    Remofirst Reviews & Testimonials

    • Janice Kay Mamo Human Resources Manager at Weavr
      5.0

      Customer Support Review from Janice Kay Mamo

      Remofirst provided outstanding support for our remote team, making the entire process seamless and stress-free. Their dedicated account manager handled everything efficiently, from work permits to onboarding team members across multiple countries. Their personalized approach and streamlined EoR service exceeded our expectations. Highly recommended for hassle-free global workforce management!

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    • Martin P. Head of Marketing at BetVictor
      5.0

      Customer Support Review from Martin P.

      RemoFirst enables me to work remotely and stay compliant in my home country. It’s also very helpful for submitting and managing expenses, making it a great addition to my primary HR platform with its admin features. The platform is simple, intuitive, and easy to navigate, with more than adequate functionality for getting things done efficiently.

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    • Kaniyet Rayev
      Kaniyet Rayev Co-Founder and CEO at Appboxo
      5.0

      Customer Support Review from Kaniyet Rayev

      RemoFirst’s pricing stood out to me among competitors, along with their 24-hour support, which is important when you’re hiring people around the world. Their platform has been easy to use and our onboardings have been smooth. I would definitely recommend using RemoFirst as your EOR for any global hires.

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    Reviews verified by DesignRush and sourced from the agency's profile
  • Lead Generation For B2B SAAS Companies

    We offer technology companies of all sizes dedicated sales, support and success teams. Unlike other 'call centers', we only cater to SaaS products and our expertise lies in B2B prospecting. Our management team collectively has more than two decades of technology sales experience and through our expert talent  [... see all Scalemill reviews ]
    Location
    Sheridan, Wyoming
    Number of Employees
    100 - 249

    Scalemill Services

    • Customer Support
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Payoneer
    • Payactiv
    • Dagsmejan
    • NINJIO
    • Workhy
    • Chowmill
    • Genimex
    • Mperativ
    • USA Energy
    • Avibra
    Data sourced from the agency's DesignRush profile

    Scalemill Reviews & Testimonials

    • Mustafa Nemat Ali Undisclosed at Undisclosed
      5.0

      Customer Support Review from Mustafa Nemat Ali

      One-stop shop for B2B SaaS companies that are looking for inside sales, customer success and support solutions.

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    • Hammad Hussain Treasurer at MD Caterwings UK
      5.0

      Customer Support Review from Hammad Hussain

      The team did a great job booking lunch & learn sessions for us. More than 90% of the scheduled meetings ended up taking place and we converted most into opportunities... Very satisfied.

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    • Michael Ambros
      Michael Ambros CEO at eKomi
      5.0

      Customer Support Review from Michael Ambros

      Scalemill really helped us with appointment-setting through cold outbound prospecting at a much lower cost than here in Germany. Their team is highly trained in not just sales but also tech.

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    Reviews verified by DesignRush and sourced from the agency's profile
  • Transforming Sales Growth Through Science

    LeadBuds is a specialized B2B lead generation company that leverages over a decadmpowerment. Built on trust and reliability, LeadBuds delivers consistent value through tailored LinkedIn and email campaigns designed to connect you directly with decision-makers and enhance conversion rates seamlessly.  [... see all LeadBuds reviews ]
    Location
    Kyiv, Ukraine
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000

    LeadBuds Services

    • Email Marketing
    • Business Consulting
    • BPO
    • Market Research
    • Phone Answering Services
    • Call Centers
    • CRM Consulting
    • Staff Augmentation
    • Content Marketing
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Nissan
    • Advascale
    • Hapana
    • Komulin
    • Nitra
    • Pillard
    • Suriefy
    Data sourced from the agency's DesignRush profile

    LeadBuds Reviews & Testimonials

    • Gregory Dangler
      Gregory Dangler Founder at BulkSource, Inc.
      5.0

      Call Centers Review from Gregory Dangler

      LeadBuds offers client reporting, help desk assistance, and technical support. Reaching customer CSAT scores, first call resolution, and call center response times. observant, capable, and exhaustive. capable of taking the lead in important areas pertaining to their services. They have tremendous industrial experience and leadership.

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    • John Nicolosi
      John Nicolosi CEO at CerpassRx
      5.0

      B2B Social Media Marketing Review from John Nicolosi

      I was sent a thorough campaign questionnaire after registering that outlined the purpose of the project and my target audience. LeadBuds took those responses, created some brilliant message sequences, and created a LinkedIn prospect list that was specifically targeted. I made dozens of new connections and had six survey replies in the first two weeks of the campaign. These are lengthy questionnaires with in-depth inquiries. I've already had six answers, compared to my estimated 1-2. They know what they're doing based on the outcomes they provide, therefore I won't recommend changing. Continue as you are!

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    • Naomi Allen
      Naomi Allen CEO and Co-Founder at Brightline
      5.0

      Business Consulting Review from Naomi Allen

      LeadBuds takes care of our video labeling needs. With a 98% accuracy rate in video review, LeadBuds' agents can evaluate more than 350 video events in an hour. Since we are a technological firm, our goods and software are always changing and developing. LeadBuds' outstanding project management and leadership teams are demonstrated by how well they have adjusted to such adjustments.

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    Reviews verified by DesignRush and sourced from the agency's profile
  • People-powered answering service

    Voted #1 Answering Service in 2025 by Forbes, AnswerConnect helps you grow your business by staying connected with your customers 24/7. No bots. No AI. Just real people, answering with care, treating your customers like their own. We handle your calls, book appointments, qualify leads & much more.  [... see all AnswerConnect reviews ]
    Location
    Portland, Oregon
    Number of Employees
    1000 & Up
    Minimal Budget
    Under $1,000

    AnswerConnect Services

    • Call Centers
    • Phone Answering Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Mosquito Squad
    • Stormguard
    • Crash Hotel
    Data sourced from the agency's DesignRush profile

    AnswerConnect Reviews & Testimonials

    • Natalie Russell
      Natalie Russell Owner at Arkansas Healthcare Insurance
      5.0

      Phone Answering Services Review from Natalie Russell

      Onboarding with AnswerConnect was incredibly easy. I was able to schedule a virtual meeting right away, and within an hour we had everything set upportal access, hours of operation, and customized scripting.Since getting started, Ive received positive feedback from both clients and prospects about the agents handling my calls. That alone speaks volumes.A few weeks in, I decided to tweak my scripting to improve the flow and be more transparent with callers. I reached out via chat, and their team responded immediately. They even offered to call me to walk through the changes, which I appreciated. We updated everything in real time, and the process was seamless.Super friendly team, quick to respond, and very easy to work with. Overall, a very positive experience with AnswerConnect.

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    • Claire Riendeau
      Claire Riendeau Real Estate Specialist at Engel & Völkers Charlotte
      5.0

      Phone Answering Services Review from Claire Riendeau

      Claire Riendeau of Engel & Völkers Charlotte gave a shoutout to Christine Cooksey for the remarkable customer service experience. She addressed all her questions and even provided a detailed account explanation by sharing her screen. Riendeau highly recommended her, noting that she deserved a raise. (Source: 3rd Party Review Platform)

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    • Dr. Harris
      Dr. Harris CEO at Kitty Corner Cat Clinic
      5.0

      Phone Answering Services Review from Dr. Harris

      Dr. Harris from Kitty Corner Cat Clinic had the best customer service experience with Dyan. She patiently set up Harris' complicated phone system, untangling a messy IT situation. Her methodical and gracious approach was invaluable. The tech support team, especially Dyan, went above and beyond. Harris expressed gratitude for the agency's assistance. (Source: 3rd Party Review Platform)

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    Reviews verified by DesignRush and sourced from the agency's profile
  • We Solve "IT"

    We transfer all the experience of our team to partially or fully manage your area of IT, focusing on your needs and complying with the established.  [... see all CTIC reviews ]
    Location
    Lima, Peru
    Number of Employees
    Under 49
    Average Hourly Rate
    $30/hr
    Minimal Budget
    $1,000 - $10,000

    CTIC Services

    • Managed Services
    • IT Services
    • Cybersecurity
    • IT Compliance Solution
    • Staff Augmentation
    • Customer Support
    • Software Development
    • Software Testing
    • Mobile App Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Hasbro Peru
    • Mitsubishi Peru
    • Tozzi Green Peru
    • Clariant Peru
    Data sourced from the agency's DesignRush profile

    CTIC Reviews & Testimonials

    • Benjamin Fabre
      Benjamin Fabre CEO at Datadome
      5.0

      Software Development Review from Benjamin Fabre

      Our collaboration with CTIC on the "Smart Manufacturing Solutions" initiative aimed to revolutionize our manufacturing processes through cutting-edge software development. Faced with the challenge of enhancing efficiency and quality control in our production line, we turned to CTIC's expertise to devise tailored solutions for optimizing our operations.The project began with a comprehensive assessment of our manufacturing environment and needs. CTIC meticulously examined our processes, pinpointed areas of improvement, and worked closely with our team to establish specific goals and objectives. Armed with a deep understanding of our requirements, they set out to create a comprehensive solution.Their efforts encompassed the development of a centralized dashboard with real-time monitoring capabilities. This dashboard offered invaluable insights into critical production metrics such as throughput, downtime, and defect rates, empowering our team to make informed decisions and promptly address any issues. Additionally, CTIC seamlessly integrated IoT devices and sensors across our facilities to enable continuous data collection and analysis, enabling predictive maintenance and early identification of equipment failures.A significant milestone of the project was the implementation of predictive maintenance algorithms. Using advanced machine learning techniques, CTIC crafted algorithms capable of predicting potential equipment malfunctions based on historical data and performance trends. This proactive maintenance approach not only reduced downtime but also optimized our maintenance schedules, resulting in considerable cost savings and improved operational efficiency.

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    • Prajit Nanu
      Prajit Nanu CEO at Nium
      5.0

      Cybersecurity Review from Prajit Nanu

      We engaged Rivell LLC in order to fortify our cyber security infrastructure and enhance the overall security of our financial services. Our primary objectives were to fortify our systems against cyberattacks, ensure industry compliance, and enhance our data protection protocols to safeguard confidential financial information.Rivell LLC conducted a detailed evaluation of our current cyber security system and identified potential weak points and areas for improvement. They recommended a tailored strategy that combined state-of-the-art threat detection technologies, trustworthy encryption methods, and proactive monitoring tools. Among the significant results were:setting up a multi-layered firewall to fend off outside threats.Systems for detecting and preventing intrusions are being used to thwart attempts by unauthorized users.implementing endpoint security solutions to fortify every networked device.development of specific security policies and processes that adhere to industry best practices and legal requirements.Rivell LLC is distinguished by the depth of its expertise and its unwavering commitment to client satisfaction. They exhibit initiative by coming up with innovative solutions that are tailored to our needs, in addition to their extensive understanding of the always evolving world of cyber threats. Their passion for attaining observable outcomes and their commitment to excellence were unmistakable throughout our collaboration.

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    • Gianni Butler Aliaga
      Gianni Butler Aliaga Local IT Support Analyst at Clariant
      5.0

      IT Services Review from Gianni Butler Aliaga

      Working with CTIC has been an absolute pleasure. Their team of skilled, seasoned professionals consistently exceeds expectations, offering cutting-edge services and exceptional work not only knowledgeable in their field but also dedicated to providing top-notch service and support. They took the time to understand our unique needs that exceeded our expectations. I cannot recommend CTIC highly enough for any business seeking TI innovative and and exceptional service support. If you're in search of a reliable trustworthy IT Company, look no further than CTIC we are thrilled with the results and highly recommend for any IT development needs or solutions

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    Reviews verified by DesignRush and sourced from the agency's profile
  • In 2011, Carlo Silva was working for a privately held company in the United States as an e-Commerce Marketing Director and also had an e-Commerce business. He built a small team to support the tasks he was outsourcing, the team did so well that he had an idea to start a company that would offer outsourcing  [... see all 2nd Office Inc. reviews ]
    Location
    Antipolo, Philippines
    Number of Employees
    250 - 499

    2nd Office Inc. Services

    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Telecommunications industry
    • IT industry
    • Financial industry
    Data sourced from the agency's DesignRush profile

    2nd Office Inc. Reviews & Testimonials

    • Emily Burns Undisclosed at Undisclosed
      5.0

      Customer Support Review from Emily Burns

      I've been using 2nd Office to support my web merchandising team for over a year. They have been a great asset to and allowed me to efficiently manage product data changes and site merchandising improvements without needing to bring in part-time or temporary staff. They are able to assist with image editing, pricing changes, product characteristic mapping, etc. Their staff is incredibly helpful, responsive and fast, and their deliverables have been consistently accurate and usable with very few modifications. I would recommend using 2nd Office to supplement your site.

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    • Leonard Kim Undisclosed at Undisclosed
      5.0

      Customer Support Review from Leonard Kim

      The team at 2nd Office is very attentive and on top of their game. They go out of their way to make sure all deadlines are met and top notch service is provided, at absolutely reasonable prices. I totally recommend 2nd Office as a provider for web work.

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    • Undisclosed
      Undisclosed Owner at JayFactory
      5.0

      Customer Support Review from Undisclosed

      We have been using 2ndOffice for a while now and I cannot fault them, they are brilliant and fast at what they do, I could not be happier with their work, it is money well spent and they make a stressful life a lot less stressful. Highly recommended!

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    Reviews verified by DesignRush and sourced from the agency's profile
  • We help businesses increase their profitability, improve their efficiency and streamline their business processes through smarter outsourcing. We help companies grow by giving them access to great staff at a fraction of the cost of hiring locally.  [... see all Cloudstaff reviews ]
    Location
    Sydney, Australia
    Number of Employees
    1000 & Up

    Cloudstaff Services

    • Customer Support
    • BPO
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Real estate industry
    • Financial industry
    • IT industry
    Data sourced from the agency's DesignRush profile

    Cloudstaff Reviews & Testimonials

    • Brock Fisher Executive Manager at Little Real Estate
      5.0

      Customer Support Review from Brock Fisher

      We chose Cloudstaff as our offshore service provider because our values and commitment to looking after our people aligned so well. The stable and supported working environment has allowed me to scale out and integrate over 50 support processes in our business nationally.

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    • Chris Rolls Managing Director at PieLAB
      5.0

      Customer Support Review from Chris Rolls

      For us, outsourcing isn’t just about saving money. Cloudstaff has become a vital part of our growth strategy. Cloudstaff has allowed us to focus on delivering an outstanding experience for our customers.

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    • Robert Nad Product Manager at OzHosting
      5.0

      Customer Support Review from Robert Nad

      Our dedicated team at Cloudstaff deliver a high quality level of customer service that always exceeds our own customers’ expectations.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
  • FIRST CLASS CX DOMAIN EXPERTISE

    RAYA Customer Experience is a world-class business process outsourcing (BPO) and contact center outsourcing (CCO) service provider offering customer experience management, seat rental solutions, back-office, and digital services to global clients, including global Fortune 1000 companies in Europe, the Middle  [... see all Raya Contact Center reviews ]
    Location
    Giza, Egypt
    Number of Employees
    250 - 499
    Average Hourly Rate
    $100/hr
    Portfolios Count
    2 Projects Listed

    Raya Contact Center Services

    • Phone Answering Services
    • BPO
    • Call Centers
    • HR Outsourcing
    • Customer Support
    • Business Consulting
    • IT Services
    • Big Data Analytics
    • IT Compliance Solution
    • Managed Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • Customer Experiences
      BPO Project for Automotive Company Customer Experiences
    • A New Era of Telecom Excellence and CX Innovation
      Call Centers Project for Software & IT Services Company A New Era of Telecom Excellence and CX Innovation
    Comprehensive analysis done by DesignRush Agency Experts.
    • IAOP
    • Ryan Strategic Advisory
    • GCXA21
    Data sourced from the agency's DesignRush profile

    Raya Contact Center Reviews & Testimonials

    • Peter Ryan
      Peter Ryan Owner at Ryan strategic advisory
      5.0

      Phone Answering Services Review from Peter Ryan

      With a background in providing both digital and voice-based interactions, RAYA has cultivated a series of clients throughout the region, across both mature and emerging verticals.

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    • David Rickard
      David Rickard Vice President at Everest Group
      5.0

      Call Centers Review from David Rickard

      Raya CX leverages strategic partnerships with leading technological providers and its own proprietary solutions like RCX Connect, RCX Pulse, and RCX ERP to provide end-to-end digital CX services. In the EMEA region, it is known for its proactive problem-solving, pricing structure, operational efficiency, and relational management. In 2022, it has achieved substantial revenue growth by diversifying into new industries, expanding delivery locations, and enhancing digital engagements.

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    • Debi Hamill
      Debi Hamill CEO at IAOP
      5.0

      Call Centers Review from Debi Hamill

      A big thank you and congratulations to the companies named to the 2022 Global Outsourcing 100® for rising to the occasion in a particularly challenging year”, said IAOP CEO, Debi Hamill. “Your tenacity, grit, and leadership were critical to ensuring our industry came out the other side of the global pandemic and we’re pleased to recognize you for your quality and performance excellence.

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    Reviews verified by DesignRush and sourced from the agency's profile
  • Answering calls since '59!

    For over six decades, Call Management Resources has been a trusted provider of answering services and call center solutions. Get in touch with us today!  [... see all Call Management Resources reviews ]
    Location
    Columbus, Ohio
    Number of Employees
    50 - 99
    Minimal Budget
    Under $1,000

    Call Management Resources Services

    • BPO
    • Call Centers
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • General Mills
    • Hollywood Casino
    • Mack Trucks
    • Storm King
    • Medpoint Management
    • Roundy's Supermarket
    • Best Courier
    Data sourced from the agency's DesignRush profile

    Call Management Resources Reviews & Testimonials

    • Linda Woessner
      Linda Woessner Co-Owner at Southland REI Group
      5.0

      Call Centers Review from Linda Woessner

      Linda Woessner expressed satisfaction with the service provided by Call Management Resources (CMR). She found the setup process easy and the system highly beneficial. In an after-hours emergency, CMR efficiently contacted all necessary parties, resolving the issue quickly. (Source: 3rd Party Review Platform)

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    • Anonymous
      Anonymous Representative at Skip's BagelDeli
      5.0

      Call Centers Review from Anonymous

      As a representative of Skips BagelDeli, I would like to share my positive review of Call Management Resources. We have been doing business with CMR for over 20 years, and it has consistently proven to be our most reliable service provider. Its reliability is unmatched, making it a trusted partner. (Source: 3rd party review platform)

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    • Michele Ahmadi
      Michele Ahmadi Owner at Foot and Ankle Care of Long Island
      5.0

      Call Centers Review from Michele Ahmadi

      Michele Ahmadi's business received exceptional support from Call Management Resources, resulting in a successful partnership. The project manager's great communication skills made the process smooth, leading to a positive outcome for their business. (Source: 3rd party review platform)

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    Reviews verified by DesignRush and sourced from the agency's profile
  • Support Operations Partner for High-Stakes Industries

    Simply Contact designs and runs customer support operations for complex, high-expectation industries. We pair trained European teams with AI embedded into workflowsreal-time translation, voicebots, QA automationto cut costs, improve resolution speed, and scale without losing quality.  [... see all Simply Contact reviews ]
    Location
    Warsaw, Poland
    Number of Employees
    500 - 999
    Average Hourly Rate
    $10/hr
    Portfolios Count
    5 Projects Listed

    Simply Contact Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • Wizz Air
      Outsourced Customer Support Project for Travel Company Wizz Air
    • Fareportal
      Outsourced Customer Support Project for Travel Company Fareportal
    • Office of the President of Ukraine
      Outsourced Customer Support Project for Government Company Office of the President of Ukraine
    • Yves Rocher
      Call Centers Project for Beauty Company Yves Rocher
    • Customer Support For a Global Music Distribution Company
      Outsourced Customer Support Project for Music Company Customer Support For a Global Music Distribution Company
    Comprehensive analysis done by DesignRush Agency Experts.
    • Wizz Air
    • Bolt
    • METRO Cash&Carry
    • Yves Rocher
    • Ditto Music
    • Airportr
    • Office of the President of Ukraine
    • Cabinet of Ministers of Ukraine
    • Fareportal
    • Token.io
    Data sourced from the agency's DesignRush profile

    Simply Contact Reviews & Testimonials

    • Oleksii Shapran
      Oleksii Shapran CEO at DrivEd
      5.0

      Customer Support Review from Oleksii Shapran

      We turned to Simply Contact to enhance support for our SaaS product users, and the cooperation fully met our expectations. The team quickly connected to our processes, took over the processing of incoming requests via email and the contact form on our website, and provided a high level of service.I would especially like to note the clear organization, attentive attitude to detail, and ability to adapt to our requirements. Support was provided in several languages, and all requests were processed promptly, within the stated SLA.

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    • Ewa Danecka
      Ewa Danecka Head of Customer Experience at Wizz
      5.0

      Customer Support Review from Ewa Danecka

      We have chosen Simply Contact for their expertise and experience in the travel & airline industry. Now Simply Contact provides multichannel support for our customers in multiple languages. Our cooperation gives us a reliable foundation for further scaling of our customer service activities. We do recommend Simply Contact as a well-qualified and responsible partner.

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    • Ольга Тушинська
      Ольга Тушинська Review from Google
      5.0

      Ольга Тушинська's Review Sourced from Google

      I have been working at Simply Contact for just over a year, came with zero experience in this field, and have tried different projects and roles. If you are motivated and ready to give your best, you can get promoted. If you are satisfied with your place, you can focus on strengthening your skills, like through corporate English lessons.But above all, having worked with a ton of Simply Contact's employees, I can tell for sure that the best thing is a friendly and open environment. The management is supportive and really takes our feedback into account, and our HR team always comes up with creative activities to build up our corporate spirit.

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    Reviews verified by DesignRush and sourced from the agency's profile
  • AI-Driven Software Development Company

    Our goal is to turn business ideas into worthwhile gains.  [... see all Reenbit reviews ]
    Location
    Lviv, Ukraine
    Number of Employees
    100 - 249
    Average Hourly Rate
    $30/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    22 Projects Listed

    Reenbit Services

    • Software Development
    • Mobile App Development
    • Web Development
    • Cloud Consulting
    • Staff Augmentation
    • DevOps Consulting
    • Big Data Analytics
    • ERP Consulting
    • IT Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Cloudbooking
    • NRC
    • TouCanna
    • Dataloop
    • Sensoscientific
    • Eclou
    • Brands of Scandinavia
    • Designery Health
    • Fotopia
    • Trojan Safety
    Data sourced from the agency's DesignRush profile

    Reenbit Reviews & Testimonials

    • Elyn Patrick
      Elyn Patrick Chief Operating Officer at Mondra
      4.8

      Software Development Review from Elyn Patrick

      Reenbit is a professional and driven partner of Mondra - even through unprecedented world events the dedication of the Reenbit team and commitment to delivery has been unfaultering. Management is supporting and very responsive to client engagement. Projects are delivered ontime and without issue.Dedicated staff retained through our partnership are of high quality and simply wonderful people. Here's a long long lasting partnership!

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    • Michael Fröhlich
      Michael Fröhlich Founder at FirstConnect
      5.0

      Outsourcing Review from Michael Fröhlich

      Reenbit has made software development in Azure primarily for the lifestyle and fashion industry. This includes integration solutions for ERP, PIM and POS solutions.Reenbit has always provided a very good service and the individual developers have a high professional level.

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    • Sascha Korts
      Sascha Korts CEO at eClou GmbH
      5.0

      .Net Review from Sascha Korts

      We have been working with Reenbit since 2020 and have built a microservice architecture together with Reenbit. We are highly satisfied with the collaboration.The team at Reenbit is highly engaged. In addition to the pure implementation of requirements, Reenbit thinks deeply into the business logics.Thus, we not only receive very good implementation results, but also always good optimisation tips and implementation recommendations to make our platform even better.

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    Reviews verified by DesignRush and sourced from the agency's profile
  • MCVO Talent Resource Services

    Philippines Outsourcing Company with sales office in Chicago that provides talented staff to small businesses in the US.  [... see all MCVO Talent Outsourcing reviews ]
    Location
    Chicago, Illinois
    Number of Employees
    Under 49
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    3 Projects Listed

    MCVO Talent Outsourcing Services

    • Branding
    • Print Design
    • Logo Design
    • Web Design
    • Video Production
    • Graphic Design
    • PPC
    • Digital Marketing
    • SEO
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Simply Color Lab
    • Spin Car
    • Tuxedo Avenue
    • TWA Photographic Artist
    • Zookbinders
    • Elite Entertainment
    • Kennedy Blue
    • USA Bridal
    • Wilson Sarkis
    Data sourced from the agency's DesignRush profile

    MCVO Talent Outsourcing Reviews & Testimonials

    • Tim Whaley CEO and Founder at WA Photographic Artists
      5.0

      Customer Support Review from Tim Whaley

      We have been super impressed with both the quality of the work produced and the overall service experience.

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    • Dr. Sandi Webster Undisclosed at Undisclosed
      5.0

      Customer Support Review from Dr. Sandi Webster

      MCVO’s team is amazing. They turned around my bookkeeping that would have taken me weeks into hours. They are courteous, accurate and fast.

      Show more
    • Adam Fried CEO and Founder at Simply Color Lab
      5.0

      Customer Support Review from Adam Fried

      MCVO Talent Outsourcing Services has saved us thousands of dollars using their services. We have used them for customer service, digital work, and SEO work. Very good quality staff and follow through.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
  • Since 1993. Transform Business Digitally. IT Managed Service Provider. IT Infrastructure Builder.

    Over 30 years of experience in the IT Solutions and IT Support, Win-Pro is an institutional powerhouse delivering unparalleled standards to organizations across Singapore, Johor Bahru, and Kuala Lumpur. Our Outsourced IT Managed Services Company is leading the way with IT services for business.  [... see all Win-Pro Consultancy reviews ]
    Location
    Singapore, Singapore
    Number of Employees
    Under 49
    Average Hourly Rate
    $99/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    4 Projects Listed

    Win-Pro Consultancy Services

    • IT Services
    • Customer Support
    • Managed Services
    • Cybersecurity
    • Cloud Consulting
    • HR Outsourcing
    • Big Data Analytics
    • Staff Augmentation
    • BPO
    • WordPress Website Design
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Lazada South East Asia Pte Ltd
    • Beach House Pictures Pte Ltd
    • Premium Care SG Pte Ltd
    • Hegen Pte Ltd
    • Acez Engineering Pte Ltd
    • Nala Employment Pte Ltd
    • NSIT Training Pte Ltd
    • ColourXpress Media LLP
    • Splash Production Pte Ltd
    • @ASK Training Pte Ltd
    Data sourced from the agency's DesignRush profile

    Win-Pro Consultancy Reviews & Testimonials

    • Chris Yam
      Chris Yam Manager at ColourXpress Media LLP
      5.0

      IT Consulting Review from Chris Yam

      ️️️️️Exceptional IT Consulting ServicesWin-Pro Consultancy has been an outstanding partner in helping us navigate our IT needs. Their team is knowledgeable, responsive, and truly understands how to align technology with business goals. From streamlining our infrastructure to providing clear, actionable advice, theyve consistently delivered with professionalism and precision. We felt fully supported at every step, and their solutions have brought real improvements in our operations. Highly recommended for anyone looking for trusted and top-tier IT consulting.

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    • Jim Wee
      Jim Wee Director at Nala Employment
      5.0

      IT Services Review from Jim Wee

      We engaged Winpro for their IT outsourcing services, and the experience has been consistently excellent. From the initial consultation to the ongoing support, their team has demonstrated professionalism, technical expertise, and a strong commitment to service quality.One of the standout aspects of working with Winpro is their responsiveness. Their support team is quick to address technical issues, often resolving them with minimal disruption to our operations. This level of reliability is crucial for any business that depends heavily on IT systems for daily activities.Additionally, their proactive approach to IT management such as regular system monitoring, preventive maintenance, and security updateshas greatly reduced downtime and enhanced our overall IT infrastructure. They also provide clear, jargon-free communication, which helps non-technical stakeholders understand what's happening and why certain solutions are recommended.We appreciate Winpros ability to scale their services based on our evolving needs. Whether it's user support, hardware procurement, network maintenance, or cybersecurity, they have been a dependable partner throughout.Overall, we highly recommend Winpro to any organization seeking a reliable, knowledgeable, and customer-focused IT outsourcing provider.

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    • Ts. Elwin Yoong
      Ts. Elwin Yoong Director at NSIT TRAINING PTE LTD
      5.0

      IT Services Review from Ts. Elwin Yoong

      Win-Pro Consultancy Pte Ltd is a premier IT support and consulting provider operating in both Singapore and Malaysia. With a strong focus on managed IT services, cloud solutions, and proactive maintenance, they have built a solid reputation for delivering top-tier technological solutions tailored to the needs of businesses across various industries. Their team of highly skilled professionals ensures that clients experience minimal downtime, optimal system efficiency, and a robust, secure IT infrastructure.By leveraging cutting-edge technology and industry best practices, Win-Pro empowers businesses with reliable, scalable, and cost-effective IT solutions that enhance productivity and streamline operations. Their commitment to excellence, coupled with a customer-centric approach, makes them a trusted partner for companies seeking long-term IT support. Whether it's optimizing cloud deployments, safeguarding critical business data, or providing round-the-clock managed services, Win-Pro consistently delivers high-quality service with professionalism and efficiency.Their proactive approach to IT maintenance ensures that potential issues are identified and resolved before they can impact business operations, offering peace of mind to clients. With a proven track record of success and a dedication to staying ahead in the ever-evolving IT landscape, Win-Pro Consultancy Pte Ltd stands out as a reliable and highly recommended IT solutions provider!

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
  • Let us save you time & money.

    Dimov Tax offers expert domestic and international tax and financial services, including individual and business tax preparation, cryptocurrency and stock taxation, IRS/state notice resolution, forensic accounting, M&A consulting, property management accounting, CPA letters, and tailored strategies.  [... see all Dimov Tax reviews ]
    Location
    Denver, Colorado
    Number of Employees
    Under 49
    Portfolios Count
    4 Projects Listed

    Dimov Tax Services

    • Business Consulting
    • Accounting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • All Choice Energy, LLC
      Audit Accounting Project for Energy & Mining Company All Choice Energy, LLC
    • TEDA TPCO America Corporation
      Audit Accounting Project for Manufacturing Company TEDA TPCO America Corporation
    • United Wholesale LLC
      Audit Accounting Project for Retail Company United Wholesale LLC
    • Backcountry Broadband LLC
      Audit Accounting Project for Corporate Services Company Backcountry Broadband LLC
    Comprehensive analysis done by DesignRush Agency Experts.
    • Google
    • Apple
    • Cisco
    • Ebay
    • Uber
    • PayPal
    Data sourced from the agency's DesignRush profile

    Dimov Tax Reviews & Testimonials

    • Dmitrii Legetskii
      Dmitrii Legetskii Co-owner at VLA&DI Group
      5.0

      Accounting Review from Dmitrii Legetskii

      This company helped us set up our accounting system from beginning to end. I am a serial entrepreneur with experience working with many different accounting groups and this one has been the most responsive overall. They have helped us with registering the business, putting together payroll, and getting our quarterly tax returns filed. They have been also very helpful with giving personal tax advice. I would recommend them to any other friends and especially other business owners.

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    • Setty McIntosh
      Setty McIntosh Producer Creative Director at Media Production Company
      4.2

      Accounting Review from Setty McIntosh

      Services 2 years in a row. George Dimov is now my C.P.A. Excellent, organized, thorough and timely. We were impressed with their patience, courteousness, and efficiency.

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    • Undisclosed
      Undisclosed Executive at Tax Services Company
      5.0

      Accounting Review from Undisclosed

      They were easy to deal with. George Dimov, CPA successfully delivered the project as per the client's requirements. The service provider utilized Email and messaging apps for effective responsiveness and communication. They were also easy to work with. Ultimately, the client was satisfied with the partnership.

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    Reviews verified by DesignRush and sourced from the agency's profile
  • Your trusted Data Entry Outsourcing & Web Research Partner

    Uniquesdata is a global data management outsourcing company providing a wide range of solutions, including data entry, market research, data digitization, data processing, data conversion, data analytics, scanning and indexing, and web research services.  [... see all Uniquesdata reviews ]
    Location
    Ahmedabad, India
    Number of Employees
    100 - 249
    Average Hourly Rate
    $5/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    20 Projects Listed

    Uniquesdata Services

    • BPO
    • Market Research
    • Transcription Services
    • Logo Design
    • Branding
    • Graphic Design
    • Digital Services
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • Staff Augmentation for Branding Agency
      Back Office Outsourcing Project for Software & IT Services Company Staff Augmentation for Branding Agency
    • Web Scraping for Property Data Analysis through a Website
      BPO Project for Real Estate Company Web Scraping for Property Data Analysis through a Website
    • Tailored Product Upload Solutions for an Online Art Gallery
      Data Entry Project for eCommerce Company Tailored Product Upload Solutions for an Online Art Gallery
    • Excellent Product Data Uploading Services for a Renowned News Portal
      Data Entry Project Excellent Product Data Uploading Services for a Renowned News Portal
    • Providing Online Data Entry Services for a Prominent British Software Consulting Firm
      Data Entry Project for Software & IT Services Company Providing Online Data Entry Services for a Prominent British Software Consulting Firm
    • File Conversion & Data Cleansing Services for 133K PDF Files in less than 65 Days boosting companies excellence
      Data Entry Project File Conversion & Data Cleansing Services for 133K PDF Files in less than 65 Days boosting companies excellence
    Comprehensive analysis done by DesignRush Agency Experts.
    • Fashion Next Door
    • Diligent
    • NewsBytes
    • HeirSearch
    • Nxstar Systems inc.
    • SaR Technologies
    • ACE & Company
    • CXO Nexus
    • CenturyGoal
    • BRUCELLI
    Data sourced from the agency's DesignRush profile

    Uniquesdata Reviews & Testimonials

    • Chris Robert
      Chris Robert General Manager at Downer
      5.0

      IT Services Review from Chris Robert

      Replacing a less knowledgeable vendor, Uniquesdata has been providing IT and consulting services, managed multiple migration projects, upgrades, and assisted with a disaster recovery and business continuity plan.

      Show more
    • Mark Steve
      Mark Steve Co-Founder at Wiser AI
      5.0

      BPO Review from Mark Steve

      Uniquesdata provided lead generation services to a Wiser analyzes The team created the strategy, analyzed leads, and delivered a list of prospects.Uniquesdata are really easy to work with because they were organized, met deadlines, and stayed on budget. We stayed in touch really easily without any problems.

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    • Benson Johnson
      Benson Johnson International engineer at SAIC
      5.0

      BPO Review from Benson Johnson

      Uniquesdata continues to provide reliable data management support and exhibits a strong understanding of the project's scope and requirements. The team delivers on time and is always eager to assist. The client commends the team's great company culture and strong work ethic.What truly impressive about Uniquesdata was their unwavering commitment to our success. They went beyond being an outsourcing provider; they became a genuine partner invested in our growth. Their ability to understand our unique business requirements and adapt their strategies accordingly was highly impressive.

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    Reviews verified by DesignRush and sourced from the agency's profile
  • A premier outsourced customer support agency

    Since 2016, we've been at the forefront of global 24/7 omnichannel Level 1 and 2 outsourced customer support and technical support outsourcing.  [... see all WOW24-7 reviews ]
    Location
    Afton, Wyoming
    Number of Employees
    100 - 249
    Average Hourly Rate
    $10/hr
    Portfolios Count
    7 Projects Listed

    WOW24-7 Services

    • Call Centers
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • 24/7 coverage without missing customers' calls & chats for SaaS
      Outsourced Customer Support Project 24/7 coverage without missing customers' calls & chats for SaaS
    • How to grow your support team quickly in Travel with CSAT of 93+%?
      Outsourced Customer Support Project How to grow your support team quickly in Travel with CSAT of 93+%?
    • How does the US-based dev company stand out among competitors by boosting CX?
      After-Hours Answering Services Project How does the US-based dev company stand out among competitors by boosting CX?
    • How do help Therapy SaaS customers navigate their platform?
      Call Centers Project How do help Therapy SaaS customers navigate their platform?
    • EssayEdge
      Outsourced Customer Support Project EssayEdge
    • Skillroads
      Outsourced Customer Support Project Skillroads
    Comprehensive analysis done by DesignRush Agency Experts.
    • OceanApart
    • Spryker
    • Les Lunes
    • eDesk
    • Under Lucky Stars
    • Walks
    • Circles
    • Performio
    • Adversus
    • App Solution
    Data sourced from the agency's DesignRush profile

    WOW24-7 Reviews & Testimonials

    • Fiona King
      Fiona King Head of Customer Services at Under Lucky Stars
      5.0

      Call Centers Review from Fiona King

      Now, we are able to cater to the U.S. market in the way we [want] with [...] 24/7 support. We want to come out as a caring and considerate retailer. [...] WOW24-7 agents emotional intelligence and professionalism have done that very well by being empathetic and using the human touch in their interactions with customers. The team answers customer queries, comments, and complaints by live chat or [...] email and responds to social media messages. (Verified via email)

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    • Amanda Pennypacker
      Amanda Pennypacker Head of Guest Experiences at Walks LLC
      5.0

      Inbound Marketing Review from Amanda Pennypacker

      They provided such a quick onboarding, and I didn't expect the quality to be as good as it is. The WOW24-7 team provided [daily support coverage] to our clients via ZenDesk and our own in-house database. And they transferred onto Salesforce and TalkDesk with us and adjusted to the new platforms quite quickly. (Verified via email)

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
  • Support That Drives Retention

    IntelligentBee is a European outsourcing partner specialized in Customer Support, Technical Support, IT Service Desk and Trust & Safety. We partner with fast-growing SaaS, Fintech and E-commerce brands that require reliable, high-quality support without the overhead of building large internal teams.  [... see all IntelligentBee reviews ]
    Location
    Iași, Romania
    Number of Employees
    250 - 499
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    7 Projects Listed

    IntelligentBee Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • AI Development
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • Scalable Data Verification
      Back Office Outsourcing Project for Software & IT Services Company Scalable Data Verification
    • Payscore
      Outsourced Customer Support Project Payscore
    • Sendgrid
      Outsourced Customer Support Project Sendgrid
    • Unleash
      Outsourced Customer Support Project Unleash
    • Ugami
      Outsourced Customer Support Project Ugami
    • Nettbil
      Data Entry Project Nettbil
    Comprehensive analysis done by DesignRush Agency Experts.
    • SendGrid
    • Twillio
    • AffiliateBee
    • Payscore
    Data sourced from the agency's DesignRush profile

    IntelligentBee Reviews & Testimonials

    • Diego Susa Head of Engineering at Unleash
      5.0

      Customer Support Review from Diego Susa

      Diego Susa, Head of Engineering at Unleash, lauds IntelligentBee for helping them successfully sustain their response time and customer satisfaction levels within the established target. The team exhibited commitment, responsibility, and a proactive attitude toward improvement. They also actively engaged with feedback and maintained clear and effective communication through virtual meetings, emails, and messages, Susa adds.

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    • Ionut Patrascoiu CEO & Founder at Floca
      5.0

      Mobile App Development Review from Ionut Patrascoiu

      Ionut Patrascoiu, CEO & Founder at Floca, hired IntelligentBee for a custom software development project. According to Patrascoiu, the team continues to oversee the ongoing refinement and improvement of the app, with plans for an upcoming development phase. Patrascoiu commended the team for the app's easy flow and top-notch quality. He also mentioned that IntelligentBee stands out as a budget-friendly choice, demonstrating genuine dedication to the success of their project.

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    • Mihai Cioclu Account Manager at EventWay
      5.0

      Applications Review from Mihai Cioclu

      According to EventWay Account Manager Mihai Cioclu, IntelligentBee launched the solution within the deadline. It showcased agility and provided clients with prompt feedback. The agency’s exceptional technical proficiency played an important role in delivering high-quality results.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
  • We Book the Meetings, You Close the Deal.

    A powerhouse team that takes the headache out of prospecting by booking qualified, high-intent sales appointments for businesses. We don't just generate leads, we deliver sales-ready conversations straight to your calendar.  [... see all Appointment Setter Online reviews ]
    Location
    Albany, New York
    Number of Employees
    500 - 999
    Average Hourly Rate
    $5/hr
    Portfolios Count
    6 Projects Listed

    Appointment Setter Online Services

    • Call Centers
    • BPO
    • Phone Answering Services
    • Customer Support
    • Digital Marketing
    • Social Media Marketing
    • PPC
    • Email Marketing
    • Content Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • Accelerating Business Development
      Appointment Setting Project for HR Company Accelerating Business Development
    • Accelerating Client Acquisition
      Appointment Setting Project for Media & Communications Company Accelerating Client Acquisition
    • Accelerating Lead Conversion and Client Engagement
      Appointment Setting Project for Software & IT Services Company Accelerating Lead Conversion and Client Engagement
    • Accelerating Lead Generation
      Appointment Setting Project Accelerating Lead Generation
    • The Healthcare Construction Market through Targeted Outreach
      Appointment Setting Project for Construction Company The Healthcare Construction Market through Targeted Outreach
    • Boosting B2B Growth
      Appointment Setting Project Boosting B2B Growth
    Comprehensive analysis done by DesignRush Agency Experts.
    • Trainual Inc
    • 15Five
    • electrIQ marketing
    • YCharts
    • PERQ
    • GMass
    • Heinz Marketing Inc
    • Arch-Con Corporation
    Data sourced from the agency's DesignRush profile

    Appointment Setter Online Reviews & Testimonials

    • Eli Hamilton
      Eli Hamilton Sr. Director of eCommerce at Intelligentsia Coffee Inc.
      5.0

      Customer Support Review from Eli Hamilton

      This company has delivered exceptional customer support services that made a noticeable impact on our overall workflow and customer satisfaction. From day one, their team demonstrated professionalism, responsiveness, and a genuine commitment to representing our brand with care. They handled customer inquiries promptly, clearly, and with an impressive level of empathyensuring that every interaction felt personalized and attentive.One of the things we appreciated most was their ability to quickly understand our products, processes, and communication tone. They not only answered questions efficiently but also helped educate our customers, resolve issues with patience, and maintain a positive experience even in challenging situations. Their follow-up processes were consistent, their communication was always organized, and their ability to manage high volumes of inquiries without compromising quality truly stood out.They became a seamless extension of our internal team, reducing our workload and allowing us to focus on growth while knowing our customers were in excellent hands. Their dedication, reliability, and customer-first approach made the entire partnership incredibly valuable. We highly recommend their customer support services for any business looking to elevate its service experience.

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    • Romain Devisme
      Romain Devisme Executive Director at Havas Events Shanghai
      5.0

      Back Office Outsourcing Review from Romain Devisme

      We hired Assistant Setter Online for:contracted customer support solutionshrinking customer querie volumeBeing an agency involved in the business of advertising and marketing we were ramping up our efforts in terms of campaigningAssistant Setter Online does all our inbound processing, phone, chat and e mail support. They started employment with us on test basis initially and during their 2- week onboarding process they did so with our front-line team which was structured. We gave them tours of our products, tone of voice, brand guidelines and escalation workflows. All the traffic entering their channel is currently managed by their team, all the outbound communication is done via RingCentral and they also integrated Tawk.to live chat support on our site, increasing the level of engagement and conversion. After working with Appointment Setter Online, we now have quantitative indicator of results in customer satisfaction levels. They always provide a high level of support and it has saved us a considerable amount of overhead costs in the process of hiring, training and retaining in-house personnel. We would in fact expect savings of 50 percent or more. They have been extremely reactive and structured.

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    • Raul Vizcaino
      Raul Vizcaino Operations Manager at Supermarket Source Inc
      5.0

      Appointment Setting Review from Raul Vizcaino

      I am the Operations Manager at Supermarket Source Inc, We empower our customers to excel by providing top-notch equipment and design services to the food retail industry. We needed help with B2B appointment setting and sales closing to increase our revenue and sales, Appointment Setter Online provides B2B appointment-setting services. We provide our company's data, and the team helps us with email, chat, and phone calls. We pay $1,000 for each agent, Appointment Setter Online has increased our sales by 22% so far. The quality of their work exceeds our expectations, Appointment Setter Onlines project manager always contacts us through WhatsApp, Slack, and email. We use High Level to arrange the leads and Google Sheets to maintain records and updates of the sales and leads, Were satisfied with the quality of the team, and they've actually increased our sales.

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    Reviews verified by DesignRush and sourced from the agency's profile
  • BPO solutions that you can trust

    Peak Support stands as a dynamic and forward-moving provider of outsourced customer support services, driven by an unwavering commitment to furnishing unparalleled assistance to rapidly expanding enterprises.  [... see all Peak Support reviews ]
    Location
    Cambridge, Massachusetts
    Number of Employees
    250 - 499
    Minimal Budget
    Under $1,000
    Portfolios Count
    6 Projects Listed

    Peak Support Services

    • Customer Support
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • Wildgrain
      Outsourced Customer Support Project Wildgrain
    • Advent eModal
      Outsourced Customer Support Project Advent eModal
    • American Exchange Group
      Outsourced Customer Support Project American Exchange Group
    • Bloomnation
      Outsourced Customer Support Project Bloomnation
    • How a global community building company scaled its customer service
      Outsourced Customer Support Project How a global community building company scaled its customer service
    • Public Rec How an overnight cult brand delivered an exceptional customer experience
      Outsourced Customer Support Project Public Rec How an overnight cult brand delivered an exceptional customer experience
    Comprehensive analysis done by DesignRush Agency Experts.
    • American Exchange Group
    • Public Rec
    • The Community Company
    Data sourced from the agency's DesignRush profile

    Peak Support Reviews & Testimonials

    • Colin Reynolds
      Colin Reynolds Director of Customer Experience at Advent E-Modal
      5.0

      BPO Review from Colin Reynolds

      We chose Peak Support because I felt like we were buying a leader in the industry. We interviewed a lot of people, but Peak Support was approaching our unique problems from a unique business perspective. They cared about the brand and storytelling, and they wanted to keep us at the forefront of the industry.

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    • Heather Hansen
      Heather Hansen Director of Customer Support at Promenade
      5.0

      BPO Review from Heather Hansen

      The amount of respect I have for Peak Support is unparalleled.

      Show more
    • Amanda Machado
      Amanda Machado Review from Google
      5.0

      Amanda Machado's Review Sourced from Google

      Peak Support has been an incredible partner and a true extension of our internal teams. Through this partnership, we’ve been able to absorb growing volume, stabilize operations, and create clearer ownership across complex launches while continuing to support our caregivers, families, and internal teams at scale.Peak doesn’t just execute; they collaborate. Their teams consistently show up with strong operational discipline, data-driven thinking, and a willingness to evolve alongside us as our needs change. Together, we’ve driven measurable gains in case handling, throughput, and issue resolution, while reducing internal bottlenecks and creating space for our teams to focus on higher-value work.What truly sets Peak apart is their people-first approach. They lead with accountability, curiosity, and care, making them not just a vendor, but a trusted partner in delivering meaningful, human-centered outcomes.

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    Reviews verified by DesignRush and sourced from the agency's profile
  • Your One-Stop Shop for Data Services.

    SunTec Data is a leading data services provider and KPO & BPO/BPM company. With 25+ years of experience and 1500+ data professionals, we have established successful partnerships with a diverse range of businesses worldwide, like Honda, PEPSICO, Nielsen, Deloitte, and Expedia.  [... see all SunTec Data reviews ]
    Location
    Laguna Beach, California
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $15/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed

    SunTec Data Services

    • Market Research
    • BPO
    • Big Data Analytics
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • PepsiCo
    • nielsen
    • Network18
    • Deloitte
    • Expedia
    • Pearson
    • DXL
    • DKSH
    Data sourced from the agency's DesignRush profile

    SunTec Data Reviews & Testimonials

    • Victor Cook
      Victor Cook Financial Analyst at Financial Services Company
      5.0

      BPO Review from Victor Cook

      SunTec Data has been our outsourcing partner for the last three years. The team has considerably fueled our growth by providing financial data management and support.

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    • Marc Hill
      Marc Hill Entrepreneur at Self-Employed
      5.0

      BPO Review from Marc Hill

      We were delighted with the results offered by SunTec Data. The team aptly understood our requirements and delivered high-quality data management solutions. Highly recommend them!

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    • Mike Robinson
      Mike Robinson Marketer at Undisclosed
      5.0

      BPO Review from Mike Robinson

      Great job done by the team! They analyzed our requirements, maintained transparent communication, and delivered tailored contact lists. Would definitely work with them in the future!

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
  • Helping small businesses thrive.

    We provide bookkeeping, digital marketing, and administrative support for small business owners at prices they can afford. Whether you need an advisor to guide your next steps or an expanded team to lighten your load, we let you focus on doing what you love.  [... see all Ingenium reviews ]
    Location
    Winchester, Virginia
    Number of Employees
    Under 49
    Average Hourly Rate
    $125/hr
    Minimal Budget
    $1,000 - $10,000

    Ingenium Services

    • HR Outsourcing
    • Accounting
    • BPO
    • Digital Services
    • Branding
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Aero Elite Flight Training
    • Bespoke Beauty Loft
    • BrightStar Care Leesburg
    • Dr. Dave Leadership Corp
    • ECO Cladding
    • Greenfield & Craun Commercial
    • Mission Auto Repair
    • Sapling Wealth Management, LLC
    • Schenck Foods Company
    • Simms Showers LLP
    Data sourced from the agency's DesignRush profile

    Ingenium Reviews & Testimonials

    • Benjamin C. Rothermel
      Benjamin C. Rothermel Owner at Benjamin C. Rothermel, Esq. Law Firm
      5.0

      Small Business Review from Benjamin C. Rothermel

      My firm has been working with Ingenium BCS for a number of years now to provide marketing and business strategy for my law firm. I recommend them as a great addition to any business team. They are extremely responsive and attentive to the needs of my business, and greatly appreciate the services that they provide!

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    • David Miles, Ph.D.
      David Miles, Ph.D. Founder | Principal at Dr. Dave Leadership Corporation
      5.0

      Small Business Review from David Miles, Ph.D.

      I have used Ingenium for a few years and recently signed up for a series of marketing strategy sessions. They have a great, systematic process to help you develop, build-out, and implement your core marketing message. The process was smooth and very productive. I highly recommend this process if you are looking for a comprehensive messaging campaign for your business, organization, non-profit or brand. It is well worth contacting them to see how they could help your business.

      Show more
    • Mary
      Mary Review from Google
      1.0

      Mary's Review Sourced from Google

      I hired a bookkeeper to reduce my workload and gain peace of mind, but this experience only created more problems. I would not recommend their services to others based on my experience.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
  • We Drive Success.

    Established in 2009, Unity Communications is a US-based Business Process Outsourcing (BPO) company specializing in sales, technical support, customer service and administrative support services.  [... see all Unity Communications reviews ]
    Location
    Gilbert, Arizona
    Number of Employees
    500 - 999
    Average Hourly Rate
    $9/hr
    Portfolios Count
    3 Projects Listed

    Unity Communications Services

    • BPO
    • Customer Support
    • Business Consulting
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • AT&T
      BPO Project AT&T
    • Web Design Company in Utah
      Telemarketing Project Web Design Company in Utah
    • Real Estate Business in Florida
      Outsourced Customer Support Project Real Estate Business in Florida
    Comprehensive analysis done by DesignRush Agency Experts.
    • AT&T
    • Microsoft
    • Konica Minolta
    • Amazon
    • First American
    • Altaworx
    • Zontre
    • Sandler Partners
    • Intuit QuickBooks
    • Fleet Complete
    Data sourced from the agency's DesignRush profile

    Unity Communications Reviews & Testimonials

    • Matt Schnurr
      Matt Schnurr Director of IT at RingCentral
      5.0

      IT Services Review from Matt Schnurr

      As a RingCentral partner, Unity Communications provides one of the best sales support teams for technology for companies. The client's projects involved handling different customers types from large enterprises to small businesses, implementation, and customer service. The Unity team did a very thorough job handling intricate technical demands that involved research, spreadsheet details, proposals, and immediate response when required. Very detailed. (Verified by email)

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    • Alexa Fernandez
      Alexa Fernandez Digital Strategist at Professional and Seamless BPO
      5.0

      Data Entry Review from Alexa Fernandez

      We have seen an extremely positive shift since working with Unity Communications. We were looking to expand our global resources and Unity Communications allowed us to do so. All team members on boarded have continuously exceeded our expectations and the team we worked with allowed for completely seamless facilitation.

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    • Martin Carballal
      Martin Carballal Review from Google
      5.0

      Martin Carballal's Review Sourced from Google

      In Washington we can't find entry level back office, so we outsourced and it's been great !

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
  • Comprehensive Outsourced Customer Support Services

    Embracing the role of a collaborator, we hold a genuine concern for our clients' processes and the quality of our own outsourced customer support performance. Our organizational ethos centers on fostering continual growth for both our clients and our dedicated workforce.  [... see all Uassist.ME reviews ]
    Location
    Miami, Florida
    Number of Employees
    500 - 999
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000

    Uassist.ME Services

    • BPO
    • Call Centers
    • Phone Answering Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Pica Pica
    • Avanti Way Realty
    • NuSvara
    Data sourced from the agency's DesignRush profile

    Uassist.ME Reviews & Testimonials

    • Benjamin Conboy
      Benjamin Conboy Founder at NuSvara
      4.5

      Translation Services Review from Benjamin Conboy

      Benjamin Conboy of NuSvara praises Uassist.ME assistant's skills and output. NuSvara highlights the assistant's ability to learn, be proactive, and deal with daily technical issues. (Source: 3rd Party Review Platform)

      Show more
    • Beth Dorian
      Beth Dorian Former Owner at Platteville Family Dentistry
      4.0

      Virtual Assistant Review from Beth Dorian

      According to Beth Dorian of Platteville Family Dentistry, Uassist.ME provided exceptional support services. The virtual assistant provided by Uassist.ME helped the dental clinic become more profitable by shifting the focus to its core businesses. The collaboration is ongoing, and Platteville Family Dentistry praises the team’s consistent communication and cooperation. (Source: 3rd Party Review Platform)

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    • Lydia Martinez
      Lydia Martinez Founder & CEO at Elle Marketing And Events
      5.0

      Virtual Assistant Review from Lydia Martinez

      According to Lydia Martinez of Elle Marketing and Events, Uassist.ME's assistant does a phenomenal job. Their support has improved Elle Marketing and Events' turnaround times and alleviated its administrative burdents. Uassist.ME assistant's preparedness allowed them to hit the ground running. (Source: 3rd Party Review Platform)

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
  • Co-building AI-driven economy

    Label Your Data provides secure and high quality data annotation services for Computer Vision or NLP applications since 2020. We help Data Scientists and AI Engineers streamline the dataset labeling and focus on model development.  [... see all Label Your Data reviews ]
    Location
    Wilmington, Delaware
    Number of Employees
    250 - 499
    Portfolios Count
    7 Projects Listed

    Label Your Data Services

    • BPO
    • AI Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • Elefant Racing Driverless Race Car
      BPO Project Elefant Racing Driverless Race Car
    • OCR of financial documents
      BPO Project OCR of financial documents
    • Semantic Segmentation
      BPO Project Semantic Segmentation
    • Sentiment Analysis
      BPO Project Sentiment Analysis
    • Audio Transcription
      BPO Project Audio Transcription
    Comprehensive analysis done by DesignRush Agency Experts.
    • Miami University
    • ABB Group
    • BIZERBA
    Data sourced from the agency's DesignRush profile

    Label Your Data Reviews & Testimonials

    • Roman Lutsyshyn
      Roman Lutsyshyn CEO at NLP Lab AI
      5.0

      BPO Review from Roman Lutsyshyn

      It was easy to communicate with Label Your Data. It took 3 days from our initial reachout to the project start. During the whole process, we were speaking to the Account Manager, who was responsible for sharing the annotations with us and clarifying edge cases. As we had a lot of emails to annotate, Label Your Data provided a big team of data annotators only in a few days. (Verified via email)

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    • Ann Kuss
      Ann Kuss CEO at OutstaffYourTeam
      5.0

      BPO Review from Ann Kuss

      We were looking for an experienced team of annotators to decrease our development time and stay ahead of the competition. Taking into account an established track record of successful projects, we decided to go with Label Your Data. And that was a great decision! After meeting with the team and a little training, they started working on the task right away with minimum supervision. We did not have to chase them for the results, they met our deadlines and were able to deliver. Highly recommend!

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    • Daria Leshchenko
      Daria Leshchenko CEO at SupportYourApp
      5.0

      BPO Review from Daria Leshchenko

      If you need a high-quality annotation, you should go to Label Your Data. These guys are professionals. The team we've worked with was very responsive and patient, even though we had to change our model a few times. The company also did a great job finding more annotators, when we realized we need more people in order to complete the task quickly. We're planning to continue our cooperation as soon as we have new data.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
  • Support that changes your business life.

    Outsourced VA, who has been in the business since 2009, is a Business Support Outsourcing (BSO) providing virtual support assistant that aims to take away tedious tasks so that clients can focus on income-generating activitieschanging how they do business and allowing them to go to the next level.  [... see all Outsourced VA reviews ]
    Location
    Iloilo City, Philippines
    Number of Employees
    50 - 99
    Average Hourly Rate
    $10/hr

    Outsourced VA Services

    • Call Centers
    • Customer Support
    • Phone Answering Services
    • Accounting
    • Transcription Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Rentifi Property Management
    • Real Brokerage
    • House Traders Florida
    • Happy Veg Inc.
    • Darren Jacklin
    • Helixos - Australia
    • Therapy IQ
    • Amalfi Jets
    Data sourced from the agency's DesignRush profile

    Outsourced VA Reviews & Testimonials

    • Joshua Kaiser
      Joshua Kaiser Member Growth and Success Rep at Amalfi Jets
      5.0

      Customer Support Review from Joshua Kaiser

      The virtual agents provided excellent support on both handling inbound phone calls, and acting as our concierge support team. Their work ethic and dedication to improvement is incredibly encouraging to see. From top to bottom from supervisors to agents everyone strives for the best and is there to assist.

      Show more
    • Anna Mistal
      Anna Mistal Virtual assistant at Happy Veg Inc
      5.0

      Virtual Assistant Review from Anna Mistal

      Our team has been very impressed with the virtual assistants support. Tasks are handled efficiently, communication is clear, and the service has become a reliable part of our daily operations. The owner is a wonderful personprofessional, attentive, and truly committed to making sure all our expectations are met. Highly recommended.

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    • Darren Jacklin
      Darren Jacklin World-Class Professional Speaker, Corporate Trainer and Angel Investor at Undisclosed
      5.0

      Virtual Assistant Review from Darren Jacklin

      I would highly recommend Outsourced VA for any of your Virtual Assistant needs or for any business partnership. Outsourced VA has helped me so much to focus on what I do best. Their Virtual Assistants have helped organize my multitasking so that I now focus only on income generating activities.

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    Reviews verified by DesignRush and sourced from the agency's profile
  • No More Missed Business Calls

    Assistring LLC is a customer-focused BPO partner that helps businesses scale through reliable, high-quality customer support and operational services. We combine skilled teams, efficient processes, and flexible delivery models to provide exceptional value, seamless customer experiences, and consistent  [... view AssistRing profile ]
    Location
    Stratham, New Hampshire
    Number of Employees
    Under 49
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    10 Projects Listed

    AssistRing Services

    • Call Centers
    • Email Marketing
    • Digital Marketing
    • BPO
    • IT Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • Call Center Services for Utility Company
      Back Office Outsourcing Project for Retail Company Call Center Services for Utility Company
    • Customer Service & Call Center for Doughnuts Retailer
      BPO Project for Delivery & Takeaway Company Customer Service & Call Center for Doughnuts Retailer
    • Call Center Services for Student Accommodation Company
      Virtual Receptionist Project for Real Estate Company Call Center Services for Student Accommodation Company
    • Call Center Services for Party City Retailer
      Call Centers Project for Retail Company Call Center Services for Party City Retailer
    • Call Center Services for Clothing Retailer
      Call Centers Project for Retail Company Call Center Services for Clothing Retailer
    • Outsourced Call Center & Customer Service for Private Resort
      Inbound Call Centers Project for Hospitality Company Outsourced Call Center & Customer Service for Private Resort
    Comprehensive analysis done by DesignRush Agency Experts.
    • Royal Nawaab Pyramid
    • Amazewholesale LLC
    • Techahoi LLC
    Data sourced from the agency's DesignRush profile
  • All-In-One E-commerce Technology Solution Provider: Because Every Click Matters.

    *Vserve Ebusiness Solution Overview*We are an End-to-End technology solutions provider that helps e-commerce businesses grow and allows them to operate more efficiently around the clock so that your business will have no downtimes.  [... see all Vserve Ebusiness Solutions reviews ]
    Location
    New York City, New York
    Number of Employees
    250 - 499
    Average Hourly Rate
    $25/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed

    Vserve Ebusiness Solutions Services

    • eCommerce Development
    • SEO
    • Web Design
    • eCommerce
    • Digital Marketing
    • Advertising
    • BPO
    • Customer Support
    • Call Centers
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Traci Miller
    • Marcia Maples
    • Joseph Powell
    Data sourced from the agency's DesignRush profile

    Vserve Ebusiness Solutions Reviews & Testimonials

    • Marie M. Harris Undisclosed at Retail
      5.0

      Customer Support Review from Marie M. Harris

      Although we have been struggling before, after expanding our influence into mountain wear and watches, it became evident that we needed some professional help. We were offering many new products, and making matters worse, we were present in different foreign markets, which mean many competitors to keep an eye on. After some consultations with the Vserve team, we had no doubts that they were the solution we had been looking for. Thanks to their proven MAP enforcement strategies, maintaining our market position is now easier. We always have accurate pricing information at our fingerprints. I must say, we are really impressed with Vserve.

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    • Danielle W Undisclosed at Retail
      5.0

      Customer Support Review from Danielle W

      Our company is grateful to have found a collaborative team in Vserve for our Product Information Management. Initially, we were unsure about the quality of product descriptions and their accessibility to our buyers. However, Vserve’s expertise in programming language and business best practices helped us to manage our complete product information and catalog pretty well. The conversion rate excelled our expectations, and our products shot up on Google rankings!

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
  • Top Provider of Outsourcing and Customer Support

    Dalerio Consulting is an international Customer Support, Marketing and Business Process Outsourcing company with rapid growth and steady foundation  [... view Dalerio Consulting profile ]
    Location
    Durres, Albania
    Number of Employees
    50 - 99
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    9 Projects Listed

    Dalerio Consulting Services

    • Customer Support
    • HR Outsourcing
    • BPO
    • Call Centers
    • Phone Answering Services
    • Digital Marketing
    • Accounting
    • Staff Augmentation
    • SEO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • Business Development for Swiss Translation Agency
      B2B Sales Outsourcing Project Business Development for Swiss Translation Agency
    • 24/7 Live Chat Support for Online Gaming Startup
      Outsourced Customer Support Project 24/7 Live Chat Support for Online Gaming Startup
    • BPO Services for White Label Software Company
      Outsourced Customer Support Project BPO Services for White Label Software Company
    • Telemarketing Services for US Loan Processor
      Appointment Setting Project Telemarketing Services for US Loan Processor
    • 24/7 Live Chat Support for Australian Gaming Site
      Outsourced Customer Support Project 24/7 Live Chat Support for Australian Gaming Site
    Comprehensive analysis done by DesignRush Agency Experts.
    • SwissTranslate
    • KlimaTek
    • SpotGaming
    • Youth Activities Center
    • Korrieri
    Data sourced from the agency's DesignRush profile

    Dalerio Consulting Reviews & Testimonials

    • DAFKU Law Firm
      DAFKU Law Firm Review from Google
      5.0

      DAFKU Law Firm's Review Sourced from Google

      We signed last year with Dalerio Consulting, and they are dealing with our customer support through call center services. Working with this company has been a great experience so far, so we would recommend Dalerio Considering to everyone who is looking for a BPO company.

      Show more
    • Denisian Prifti
      Denisian Prifti Review from Google
      5.0

      Denisian Prifti's Review Sourced from Google

      If you're searching for a unique and distinctive online presence for your brand or business, look no further as Dalerio Consulting got you covered.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
  • Contact Center Services for Telecom, BFSI, Healthcare, Utilities, Travel, High-Tech Growth

    With over 20 years of industry experience and a client base of 190+ companies spanning multiple sectors, Fusion CX Group is a trusted provider of top-notch call center and customer care services.  [... see all Fusion CX reviews ]
    Location
    Norcross, Georgia
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    3 Projects Listed

    Fusion CX Services

    • BPO
    • Business Consulting
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • Boosting Revenue for a Top Home Improvement Brand
      BPO Project Boosting Revenue for a Top Home Improvement Brand
    • Home Improvement Brand
      BPO Project Home Improvement Brand
    • Telecom Service Provider in the United States
      BPO Project Telecom Service Provider in the United States
    Comprehensive analysis done by DesignRush Agency Experts.
    • Meesho
    • CraftJack
    • HomeAdvisor
    Data sourced from the agency's DesignRush profile

    Fusion CX Reviews & Testimonials

    • Undisclosed
      Undisclosed Founder at Top Digital Media Company
      5.0

      BPO Review from Undisclosed

      By utilizing the vendor and its state-of-the-art soundboarding technology, we have been able to reach leads in both an effective and efficient manner. It saved us the headache and massive expense of developing and in-house outreach program.

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    • Undisclosed
      Undisclosed Manager at Renowned Solar Energy Enterprise
      5.0

      BPO Review from Undisclosed

      This company has been a godsend. We were wasting so much money on our in-house outreach. Now, it does all the heavy lifting for us, qualifying our leads and sending us warm transfers.

      Show more
    • Undisclosed
      Undisclosed Owner at Software Developer Company
      5.0

      BPO Review from Undisclosed

      Great experience with this BPM Services Provider. They do the two things that matter most to us. They perform and they communicate. The vendor is a major upgrade professionally from our previous vendors. They are responsive to all of our needs!

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
  • Scale Your Team. Scale Your Business.

    Enshored is the leading outsourcer for start-ups. Were here for the innovators, for the scalers. Were here for the creators, for the makers, for the horizon scanners who saw it and then went out there and built it. We have offices in the Philippines, Portugal, and Malaysia in addition to our California  [... see all Enshored reviews ]
    Location
    Signal Hill, California
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $15/hr
    Portfolios Count
    5 Projects Listed

    Enshored Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • Project with NexTravel
      Back Office Outsourcing Project Project with NexTravel
    • Project with Rocksbox
      BPO Project Project with Rocksbox
    • Project with Paddle
      BPO Project Project with Paddle
    • Project with Ecovacs
      BPO Project Project with Ecovacs
    • Project with Merchbar
      BPO Project Project with Merchbar
    Comprehensive analysis done by DesignRush Agency Experts.
    • Paddle
    • RepairSmith
    • Facilitron
    • Spot2nite
    • HelloAva
    • Grubhub
    • Purlos
    • Venture Scanner
    • pelotonRPM
    Data sourced from the agency's DesignRush profile

    Enshored Reviews & Testimonials

    • Debbie Shen
      Debbie Shen Director of Operations at Rocksbox
      5.0

      BPO Review from Debbie Shen

      Enshored impressed us by really taking the time to understand our business and what our needs are. We don’t have to do hand-holding in terms of training, which is great! It gives us the freedom to do other things.

      Show more
    • a
      a Review from Google
      1.0

      a's Review Sourced from Google

      I was hired this week for a remote position. I was told I would be getting a company card to make purchases of the software and things needed to perform the job. After I turned in my w4 I noticed there was a hard inquiry on my credit. The person hiring me said that was for the company card. I said I was not comfortable with that. She said it was only for the company card. I then said why can’t I just create an expense report like other companies I’ve worked for? She said that was ok and then asked me my credit limit and offered to pay it off so it can be fully used for work. I agreeed and within minutes there was a payment made by quad city bank to my credit. Becoming more skeptical I reached out to capital one to inquire about the hard inquiry and also the payment made. They verified that enshored tried to open a credit card fully in my name, not attached to the company. The person hiring me keeps trying to convince me this isn’t a scam but when I google this situation, all signs point to scam. Nobody answers the phone at this business and the ceo doesn’t respond on linked in. I asked them to destroy my personal information, I have had no response of confirmation. I also noticed they are not accredited on the better business bureau this is a complete hoax.

      Show more
    • Jessica Ferguson
      Jessica Ferguson Review from Google
      5.0

      Jessica Ferguson's Review Sourced from Google

      Enshored truly sets itself apart from the BPO pack with its core commitment to its team - who ultimately become extensions of your team - and to treating them with great humanity, empathy, and respect across its multiple offices worldwide.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
  • Possibilities Made Real

    At Agile Pro Solutions success is our primary drive. Agility, rapid growth, client satisfaction, expertise and continuous improvement, this is what we stand for. We connect the best talent with client needs by providing gold standard in offshore staffing for any services and industries.  [... see all Agile Pro Solutions reviews ]
    Location
    Boca Raton, Florida
    Number of Employees
    100 - 249
    Average Hourly Rate
    $14/hr

    Agile Pro Solutions Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Fox Logistics
    • Corporate Client Services
    • Florida Smart Energy
    Data sourced from the agency's DesignRush profile

    Agile Pro Solutions Reviews & Testimonials

    • Ian Lahiff, P.E., LEED AP
      Ian Lahiff, P.E., LEED AP multiple at Avicado Construction Technology Services
      5.0

      Staffing Review from Ian Lahiff, P.E., LEED AP

      The APS team bolsters our capacity to deliver clear insights to our clients, helping them make more informed data driven decisions. APS's highly specialized consultants maintain a high caliber of work and precise attention to detail. Their ability to quickly onboard new team members ensures we have a deep bench to scale our services. The team engages fluently with our staff and interact professionally with clients. APS has the rare confidence to work in a client facing capacity. Highly reccomend

      Show more
    • Kyle Mlakar
      Kyle Mlakar Logistics Coordinator [Tracking] at Fox Logistics
      5.0

      Staffing Review from Kyle Mlakar

      When we looked to expand our offshore team, it was vital for us to find an organization that shared our same perspectives and values with regards to "people". APS quickly demonstrated that they now only understood our viewpoint, they wanted to help us realize it. APS has been a steadfast and valued partner of our company over the past year, and we look forward to continuing our work together for the foreseeable future.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
  • You Create, We Support.

    MixBS helps businesses grow by providing market research, practical strategies, and decision-making support to achieve sustainable success.  [... see all MiXBS, LLC reviews ]
    Location
    Miami, Florida
    Number of Employees
    500 - 999
    Average Hourly Rate
    $12/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    4 Projects Listed

    MiXBS, LLC Services

    • Call Centers
    • Phone Answering Services
    • Customer Support
    • Business Consulting
    • BPO
    • Market Research
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • Customer support
      BPO Project for Music Company Customer support
    • CDEK
      BPO Project for Media & Communications Company CDEK
    • Email support
      BPO Project for Entertainment Company Email support
    • Market Research
      BPO Project for Manufacturing Company Market Research
    Comprehensive analysis done by DesignRush Agency Experts.
    • CDEK
    • Buch
    • Ramayoga
    • Imark Tech
    • SovPlym
    • KNOVR
    Data sourced from the agency's DesignRush profile

    MiXBS, LLC Reviews & Testimonials

    • Kevin Swindlehurst
      Kevin Swindlehurst Airline Operations Supervisor at Flightworx Aviation
      5.0

      Customer Support Review from Kevin Swindlehurst

      If youre looking for a partner thats flexible, highly skilled in multilingual customer support, and deeply knowledgeable in customer development and market research, MiXBS is the team you need. Their ability to adapt, deliver results, and provide top-tier support makes them stand out in the industry. We couldnt be happier with the partnershiptheyre exactly what we needed, and honestly, theyre awesome.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
  • AI Data Enablement Partner [data annotation, labelling, validation]

    Tinkogroup is an AI data enablement partner delivering expert annotation, labeling, and validation services that power reliable machine learning models and intelligent systems fully GDPR-compliant for secure collaboration.  [... see all Tinkogroup reviews ]
    Location
    Tallinn, Estonia
    Number of Employees
    50 - 99
    Average Hourly Rate
    $12/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    7 Projects Listed

    Tinkogroup Services

    • BPO
    • Email Marketing
    • AI Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • Updating and Uploading Products for Shopify Store
      Data Entry Project for eCommerce Company Updating and Uploading Products for Shopify Store
    • Data Enrichment for Finance Service Company
      Data Entry Project for Software & IT Services Company Data Enrichment for Finance Service Company
    • Matching Asset Information for Technology Platform
      Research Project for Software & IT Services Company Matching Asset Information for Technology Platform
    Comprehensive analysis done by DesignRush Agency Experts.
    • Oberst BV
    • Tetrix Inc
    • Partnerbase
    • Continuum
    • JetPet Resort
    • AlliedCrowds
    • Pancopia, Inc.
    • PRC Clinical
    • Release the Hounds
    • Timelapse
    Data sourced from the agency's DesignRush profile

    Tinkogroup Reviews & Testimonials

    • Nazar Mysholivskyi
      Nazar Mysholivskyi CEO at LNOKS
      5.0

      Data Annotation Review from Nazar Mysholivskyi

      We worked with Tinkogroup on a manual data annotation project supporting our content moderation and AI training workflows. The scope was fairly complex, around 250,000 images and video frames labeled across multiple attributes, including some subjective categories like brand suitability and contextual safety. What stood out was how thoughtfully their team approached the work. Communication was straightforward and reliable. We had a single point of contact, regular check-ins, and good visibility into progress. They were also flexible when we updated guidelines or increased volume. After the initial ramp-up, delivery timelines became predictable, which helped us stay aligned with our training schedule. Tinkogroup is a dependable partner that delivers solid quality and added value beyond execution.

      Show more
    • Vitaliy Kryvoruchko
      Vitaliy Kryvoruchko Sales Manager at Equinox Dynamics
      5.0

      Back Office Outsourcing Review from Vitaliy Kryvoruchko

      We partnered with Tinkogroup to improve the quality of our internal datasets used for client reporting and analytics. They processed data from multiple sources, removed duplicates, fixed formatting issues, and validated key fields to ensure consistency. The final datasets were delivered fully structured, documented, and ready for immediate use.

      Show more
    • Iryna Baklanova
      Iryna Baklanova Review from Google
      5.0

      Iryna Baklanova's Review Sourced from Google

      It’s been a great experience working with Tinkogroup. They consistently deliver high-quality data and video annotation services. Highly reliable and a strong partner for collaboration – I would definitely recommend them.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
  • Outsourcing Data Entry Services Company

    Ask Datatech provides quality Data Entry Service, Data Management Services, Email database creating for email marketing/Lead Generation, Magento & E-commerce Product Upload Services, Data Conversion Services, CV/Resume Formatting, Data Processing, Web Scrapping , Data Capture and Data Scrapping  [... see all Ask Datatech reviews ]
    Location
    Surrey, Canada
    Number of Employees
    50 - 99
    Average Hourly Rate
    $8/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    2 Projects Listed

    Ask Datatech Services

    • Market Research
    • BPO
    • Software Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • Media Contact Research
      Data Entry Project for Construction Company Media Contact Research
    Comprehensive analysis done by DesignRush Agency Experts.
    • gabriel grob
    • Mr. Shoab - USA
    • Timothy Brousse - USA
    • Ms. Graham - Tempe
    • Mr. Scheiner.
    • Joann @ Marketing Team
    • Melissa Simpson
    • Mr. Todd Gerstein USA
    • Charlie L./Dallas
    • Elaine Horn - USA
    Data sourced from the agency's DesignRush profile

    Ask Datatech Reviews & Testimonials

    • Melissa Simpson
      Melissa Simpson CEO at Undisclosed
      5.0

      Market Research Review from Melissa Simpson

      We utilized the services of Ask DataTech to undertake data capture work for one of our corporate websites which served specials and deals from leading retailers to a South African audience. Mukesh employed a very professional work ethic and along with his team, worked very hard to produce exceptional levels of quality and service delivery to us. Mukesh communicates very well and flagged issues as they arose, proving trust and full transparency in his business relationship with us. His team did an outstanding job producing top quality work and accurate data capturing services. I recommend Mukesh and his team for any data capture services which may be required by any business or organization.

      Show more
    • Timothy Brousse
      Timothy Brousse Founder at Undisclosed
      5.0

      Market Research Review from Timothy Brousse

      I just wanted to thank you for helping us on this assignment. I am personally going to put a note in to our national team to make sure we use your services on all these deals. We will have much more business coming your way in the near future, thank you.

      Show more
    • Mr. Shoab
      Mr. Shoab Owner at Undisclosed
      5.0

      Market Research Review from Mr. Shoab

      Amazing company! Great service. Fast turnaround time. Very accurate. Highly Reccomended!

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
  • Epic Marketing for Growing Brands.

    Dear entrepreneurs and small businesses: we see you, and we're here to help you thrive. We know you're facing challenges that would make even the most seasoned CEO break a sweat. That's why we've crafted marketing solutions that are as affordable as they are impactful.  [... see all Lumikha Teams reviews ]
    Location
    Birmingham, Alabama
    Number of Employees
    50 - 99
    Average Hourly Rate
    $9/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    4 Projects Listed

    Lumikha Teams Services

    • Digital Marketing
    • Digital Services
    • Branding
    • Content Marketing
    • Video Marketing
    • Email Marketing
    • Social Media Marketing
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Apollo Lettings
    • AirLegit
    • Curran Daly +Associates
    • GetDevs
    • Camplify
    • Knowedia
    • Study.com
    • Thames River Investments
    • WorkFlex Solutions
    • Westcott Dyson
    Data sourced from the agency's DesignRush profile

    Lumikha Teams Reviews & Testimonials

    • Cade Taylor
      Cade Taylor Digital Marketing Manager at Acuren
      5.0

      SEO Review from Cade Taylor

      They provides SEO, PPC, and website optimization services for an NDE/NDT, inspection, and engineering company. Their work has included SEO strategy development, paid media ads, and web development.

      Show more
    • Jak Akdogan
      Jak Akdogan CEO & Founder, at Cevaheer
      5.0

      SEO Review from Jak Akdogan

      Lumikha Teams provides SEO services for a skin and haircare company. They focus on improving the client's organic search visibility and monitoring performance. Their work includes technical SEO.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
  • 24/7 Live Answering, Virtual Receptionist & Call Center Solutions

    AnswerFirst helps businesses stay connected with real, helpful people answering every call day or night. No bots. No scripts. Just trained Customer Service Professionals who know how to support your customers when it matters most.  [... view AnswerFirst Communications profile ]
    Location
    Tampa, Florida
    Number of Employees
    100 - 249
    Minimal Budget
    Under $1,000

    AnswerFirst Communications Services

    • Phone Answering Services
    • Call Centers
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • AAMCO
    • ABM
    • AFC Urgent Care
    • AFLAC
    • Bauer Food, LLC (Operates McDonald's)
    • Berkshire Hathaway
    • Brookhaven National Lab
    • Coldwell Banker
    • Century 21
    • Cushman and Wakefield
    Data sourced from the agency's DesignRush profile

    AnswerFirst Communications Reviews & Testimonials

    • Johnson Legal PLLC
      Johnson Legal PLLC Review from Google
      1.0

      Johnson Legal PLLC's Review Sourced from Google

      As a small law office, we used AnswerFirst for about a year. We opted not to have calls recorded as their system has an irritating "beep" that sounds in the background while customers are on the phone. We thought things were going well. Several months later we signed up for CallRail, which recorded all incoming calls. We began to see a pattern of poorly handled calls. When we shared this information with management, and offered to provide the recording, they said "no thanks." The probems continued. For instance one caller asked if we did simple Wills. The AnswerFirst agent said, "No, we only do Estate Planning." After sharing these simple issues with management nothing changed. We asked if they could give us an adjustment to our bill based on the poorly handled responses. They said "No." We notified them this week we were switching carriers and they acted like they could care less. DO NOT use them as they cannot handle the simplest of calls.

      Show more
    • Demetri Karoutsos
      Demetri Karoutsos Review from Google
      5.0

      Demetri Karoutsos's Review Sourced from Google

      Outstanding After-Hours Answering Service – Highly Recommend for Service-Based BusinessesWe've transitioned to AnswerFirst about four months ago for our after-hours answering service needs, and they’ve exceeded every expectation. Their live agent support, combined with responsive customer service and advanced technology integration, has provided our team with a seamless and professional solution that far surpasses our previous provider.What sets AnswerFirst apart is their adaptability to our unique workflows, quick response times, and overall attention to detail. As a service business, having a reliable, U.S.-based call center is essential and AnswerFirst delivers with consistency and clarity.Their platform gives us the functionality we need, and the quality of their after-hours call handling has significantly improved both our internal efficiency and our customer experience.If you're a service-based company looking for high-quality live agents, professional support, and a partner who understands urgency and accountability, I highly recommend AnswerFirst. Exceptional value, exceptional team.Demetri KaroutsosDirector, CareMaster

      Show more
    • Scott Lady
      Scott Lady Review from Google
      5.0

      Scott Lady's Review Sourced from Google

      Finally, and I mean FINALLY an inbound call center who does what they say they will do, and does it excellently.Danielle and Robert have been incredible helping me with my campaigns, and ensuring everything is flowing smoothly.I highly recommend giving them a shot for your call inbound call needs.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
  • Designveloper - Realizing Ideas

    Designveloper is a leading software development company in Vietnam, founded in 2013 and headquartered in Ho Chi Minh City. Our mission is to help startups and enterprises transform ideas into real, impactful products.  [... view Designveloper profile ]
    Location
    Ho Chi Minh, Vietnam
    Number of Employees
    100 - 249
    Average Hourly Rate
    $26/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    16 Projects Listed

    Designveloper Services

    • Web Design
    • Mobile App Development
    • Software Development
    • AI Development
    • Web Development
    • IoT
    • Cybersecurity
    • BPO
    • DevOps Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Lumin
    • Joyn’it
    • Aha
    • Swell & Switchboard
    • Ordoclic
    • Song Nhi
    • Chloe Ting
    • Walrus Education
    • Salepositive
    • Talent Wasabi
    Data sourced from the agency's DesignRush profile

    Designveloper Reviews & Testimonials

    • Hoàng Văn Dũng
      Hoàng Văn Dũng Review from Google
      5.0

      Hoàng Văn Dũng's Review Sourced from Google

      They have professional working process and can quickly adapt to our needs with latest technology. If you're going to build a product, this company is highly recommended.

      Show more
    • I Lê
      I Lê Review from Google
      5.0

      I Lê's Review Sourced from Google

      This is the company which I am collaborating with some projects until now.They have the professional working process and great support all the time.I highly recommend this company.

      Show more
    • Cloe An
      Cloe An Review from Google
      5.0

      Cloe An's Review Sourced from Google

      They support really fast, good team (y). If you want to build a mobile app with good rate, highly recommend them.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
  • Simplifying Compliance And Amplifying Greatness.

    CKH Group, a CPA-led firm offering powerful assurance, tax, accounting, and advisory services to small businesses, global enterprises, and government entities. CKH Group also provides customized outsourcing solutions to meet your business's accounting needs.  [... view CKH Group profile ]
    Location
    Atlanta, Georgia
    Number of Employees
    100 - 249
    Portfolios Count
    1 Project Listed

    CKH Group Services

    • Accounting
    • BPO
    • Staff Augmentation
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • Case Study: "Sun"
      Accounting Project Case Study: "Sun"
    Comprehensive analysis done by DesignRush Agency Experts.
    • Newell Brands
    • Jostens
    • Spectrum Brands
    • Tech Mahindra
    • Pure Fishing
    • Genesys
    • Aerial Titans
    • Windham Brannon
    • Hunter Douglas
    • Medlytix
    Data sourced from the agency's DesignRush profile

    CKH Group Reviews & Testimonials

    • Amy Novak
      Amy Novak Review from Google
      5.0

      Amy Novak's Review Sourced from Google

      We came to CKH as new business owners, starting from scratch. As we have grown, so has CKH, and they’ve taken excellent care of us along the way. Frank and his team have always been extremely knowledgeable, helpful, and easy to work with. I can’t say enough about how great CKH Group has been for our company and we look forward to many more years with them.

      Show more
    • Melissa Barker
      Melissa Barker Review from Google
      5.0

      Melissa Barker's Review Sourced from Google

      We at the Cochran-Bleckley Chamber of Commerce have had an amazing experience working with the CKH Group located in Hawkinsville, Georgia. Kyle and Lyndsay work with us one on one in setting our Quickbooks up where it is fully accurate and efficient and have assisted us in working through financial questions and concerns. I cannot recommend them enough. From quick email responses, actually answering and returning phone calls to being physically present in the office to meet and touch base with us, their service, performance and expertise are unmatched!Mel

      Show more
    • Hawkinsville Chamber
      Hawkinsville Chamber Review from Google
      5.0

      Hawkinsville Chamber's Review Sourced from Google

      We recently worked with Kyle Heyl from CKH Group to transition our accounting system from QuickBooks Desktop to QuickBooks Online, and I couldn't be more impressed with the experience. From the very beginning, Kyle was professional, knowledgeable, and incredibly responsive. He took the time to understand our specific needs and walked us through each step of the migration process with clarity and patience.What could have been a stressful and complex transition was made seamless thanks to Kyle’s expertise. He not only ensured all of our data was accurately transferred, but also helped us optimize our setup in QuickBooks Online for improved workflow and reporting. His proactive communication and attention to detail gave us peace of mind throughout the entire process.Kyle went above and beyond in making sure our team felt comfortable with the new system, providing training and ongoing support even after the migration was complete. Thanks to him and the CKH Group, we are now fully up and running with QuickBooks Online and already seeing the benefits of a more streamlined and accessible accounting system.I highly recommend Kyle Heyl and the CKH Group for anyone considering a QuickBooks transition or looking for reliable accounting support!Lynn JohnsonHawkinsville-Pulaski County Chamber of Commerce

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
  • Committed for saving your money, time & efforts

    We help UK accountants to achieve 10X work efficiency with faster turnaround time & 5X profitability with lower resourcing costs by taking care of their backend workflow with outsource services so that they can grow their practice.  [... see all PayLess Outsourcing reviews ]
    Location
    Leicester, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $15/hr
    Minimal Budget
    Under $1,000

    PayLess Outsourcing Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • TaxAssist Accountants
    • The Tax Shop
    • C&C Associates
    Data sourced from the agency's DesignRush profile

    PayLess Outsourcing Reviews & Testimonials

    • Mike
      Mike Tax Advisor at Financial Services Company
      5.0

      Accounting Review from Mike

      Really very impressed with PayLess experts team including Sushant. He works closely to me like my own staff member. Would recommend PayLess to UK Accountancy firms.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
  • The #1 Customer Service Outsourcing & BPO Company

    With a legacy dating back to 2016, HiredSupport stands as a true trailblazer in the outsourced customer support realm.  [... view HiredSupport profile ]
    Location
    Rancho Cucamonga, California
    Number of Employees
    Under 49
    Minimal Budget
    Under $1,000
    Portfolios Count
    3 Projects Listed

    HiredSupport Services

    • Customer Support
    • BPO
    • Call Centers
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • HealthyStuff
      Outsourced Customer Support Project HealthyStuff
    • WOWCube
      Outsourced Customer Support Project WOWCube
    • OCG
      Outsourced Customer Support Project OCG
    Comprehensive analysis done by DesignRush Agency Experts.
    • HealthyStuff
    • Online Cycling Gear
    • Fixd App
    • Private Tunnel VPN
    • CoinTree
    • Make Up Eraser
    • WowCube
    Data sourced from the agency's DesignRush profile
  • Present at the right place for you!

    XPRON Systems GmbH, headquartered in Neuss, is a comprehensive 24/7 service and IT company. Established in 2005, we have continually broadened our spectrum, encompassing 24/7 customer service, user helpdesk support, IT system solutions, managed services, and dedicated Microsoft Office 365 support.  [... view Xpron Systems GmbH profile ]
    Location
    Neuss, Germany
    Number of Employees
    250 - 499
    Portfolios Count
    4 Projects Listed

    Xpron Systems GmbH Services

    • IT Services
    • Cybersecurity
    • Call Centers
    • Managed Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • Back Office Outsourcing Services Project Description:
      Back Office Outsourcing Project Back Office Outsourcing Services Project Description:
    • Call Center Services
      Call Centers Project Call Center Services
    Comprehensive analysis done by DesignRush Agency Experts.
    • Five Guys
    • Fairtrade
    • INEOS
    • Mozzaik
    • VeeAM
    • Fortinet
    • Vodafone
    • eON
    • The Cloud
    • IUBH
    Data sourced from the agency's DesignRush profile

    Xpron Systems GmbH Reviews & Testimonials

    • Mustafa Basantül
      Mustafa Basantül Review from Google
      5.0

      Mustafa Basantül's Review Sourced from Google

      It's just a great company overall. Great managers, fantastic colleagues, and interesting tasks. I love walking through the door here in the morning.

      Show more
    • Thomas Finnler
      Thomas Finnler Review from Google
      5.0

      Thomas Finnler's Review Sourced from Google

      It's simply wonderful to finally have a good employer. Fair and punctual pay, friendly colleagues, and humane AND competent managers.

      Show more
    • Ömer Başar
      Ömer Başar Review from Google
      5.0

      Ömer Başar's Review Sourced from Google

      A good company that values ​​its employees who work honestly and stand by their jobs. Not for lazy people who miss things unnecessarily and make you sick!

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile

Back Office Outsourcing Service Hiring Guide

What are back office outsourcing services?

Back office outsourcing services are non-client-facing administrative or support tasks assigned to third-party organizations. In doing so, a company can focus on core business activities, automate lower-value tasks, increase efficiency, and reduce overhead costs.  

While back office outsourcing is often referred to interchangeably with back office business process outsourcing (BPO), there are some differences. Back office outsourcing is an umbrella term referring to any administrative task delegated to outside agencies. On the other hand, back office BPO is where a business outsources a specific back office operational function to an outside agency. 

The business process outsourcing market is predicted to reach $390 billion in revenue by the end of 2024, with the U.S. generating the highest revenue at $146.3 billion. It also has a compound annual growth rate of 4.6%, expected to reach a market volume of $490 billion by 2029.  

While the back office outsourcing industry continues to expand, the industry faces specific challenges and issues. These include: 

  • Data security and privacy: With businesses handing over sensitive data, such as financial records and employee information, a back office outsourcing service provider must have stringent security measures to protect against breaches, data theft and leaks, compliance violations, and cyber threats. 
  • Quality control: Businesses availing back office outsourcing services can experience difficulty monitoring and enforcing quality control measures in employee productivity and output, especially when working with multiple vendors or those in offshore locations. 
  • Regulatory compliance: Since back office services are often outsourced to another country, navigating different industry regulations, data protection laws, and labor laws can be complex. 
  • Communication and collaboration: Language barriers, cultural differences, and time zone disparities can result in miscommunication and expensive mistakes. It can also lead to slow action when urgent issues arise. 
  • Technology integration: Businesses may experience compatibility issues and technical barriers when integrating back office systems, tools, and processes with the company’s existing infrastructure. This can be difficult, particularly when dealing with legacy systems, disparate platforms, and complex IT environments. 
  • Talent retention and training: Back office companies must continuously recruit, train, upskill, and maintain employee satisfaction to ensure a qualified workforce for their clients. 
  • Flexibility and adaptability: Back office outsourcing companies must be very flexible to meet their clients' evolving needs and requirements. This includes adapting to changes in technology, business processes, and market conditions. 

Here is one case study that demonstrates what back office outsourcing services accomplish. A healthcare billing company was losing revenue to inaccurate claims submitted to insurance agencies. It was also having difficulty tracking outstanding payments and collecting late payments. So, it approached the back office outsourcing company Invensi. 

Invensi introduced advanced coding and documentation-checking tools to reduce errors and inaccuracies in filing claims. It also provided a dedicated team that monitored the claim statuses throughout all stages — from filing to claiming and following up.  

As a result, the healthcare billing company saw an increase in cash flow by 35%, along with improvements in financial stability, customer satisfaction, and vendor cooperation. It also reduced late payments by 70%, bad debt by 25%, and administrative workload by 75%. Additionally, the company recorded a nearly 100% compliance rate. 

What do back office companies do?

Back office outsourcing companies handle various non-core business functions for other businesses. Some of the most common back office outsourcing services include: 

  • Insurance and claims processing 
  • Fund collection 
  • Accounting 
  • Human resources 
  • Payroll 
  • Data entry 
  • Data mining 
  • Data management 
  • Information technology  
  • Quality assurance 
  • Content management and creation 

How much do back office outsourcing services cost?

Back office outsourcing services do not have a fixed rate, as the price depends on the industry, agency location, team size and expertise, and type of services rendered. However, the average annual salary of a back office worker in the United States is $20.37/hour

The top 50 back office outsourcing companies on DesignRush have an average hourly rate of $44. 19.8% accept a minimum project fee of $1,000 and 1.2% accept at least $50,000. 

Below is the average hourly cost of back office outsourcing services for various regions and countries 

  • North America: $22 - $25 
  • Western Europe: $40 
  • Eastern Europe: $12 - $25 
  • Australia: $35 - $55 
  • Africa and Middle East: $12 - $20 
  • Latin America: $8 - $18 
  • India: $5 - $9 
  • Pakistan: $6 - $10 
  • Philippines: $6 - $8 

Why should I outsource back office services?

You should outsource back office services because you gain access to specialized experts that help you save time and money and reduce business risk. Moreover, you can flexibly scale your team according to your changing needs. As such, you can prioritize core functions that accelerate your business growth. 

  • Reduce overhead costs: Back office outsourcing services help you save on costs by eliminating the need to recruit, train, and maintain full-time employees. Moreover, countries like the Philippines charge less for the same quality of service due to their lower cost of living. Outsource Accelerator reports that businesses can reduce labor costs by up to 90% by outsourcing processes to the Philippines.  
  • Save time and focus on core business activities: 65% of companies say outsourcing helps them prioritize key business functions. Because you are delegating menial tasks like data entry and document processing to a capable third party, your employees have more time and resources to focus on high-value tasks that can directly impact your company’s bottom line and accelerate growth. 
  • Access to expert service providers: 75% of businesses find it difficult to fill roles due to talent shortage. Back office outsourcing companies often specialize in certain areas, such as accounting, IT, or human resources, and provide access to specialized skills and knowledge that may not be available in-house. 
  • Gain a scalable workforce: Whether you need extra hands for peak seasons or to supplement your quick-growing business overall, a back office outsourcing service will help you adjust your team according to your needs. Plus, you do not have to worry about expenses like onboarding costs and severance pay. 
  • Risk mitigation: Outsourcing can help mitigate risks associated with compliance, regulatory changes, and technology upgrades, as outsourcing partners are often responsible for staying updated with industry standards and best practices. 

A case study that demonstrates the benefits of back office outsourcing services is when Unity Communications helped an IT and telecommunications company manage its administrative tasks. Due to the rise of remote work, the IT and telecom company had a surge in demand for its high-speed internet services. However, its current team was not equipped to handle a significant increase in workload. 

The client considered hiring more employees to meet the needs of its fast-growing customer basis, but the cost of full-time workers was beyond budget. So, it partnered with Unity Communications. 

Unity Communications provided a back office team of three experts and one dedicated project manager. The team handled processing orders, creating customer proposals, and reconciling overages. It also ensured open communication and sent real-time reports to the client. 

As a result, the IT and telecom company reported an average handle time of 350 seconds, a customer satisfaction rate of 92%, a case completion rate of 100%, a case reopen rate of 18%, and a quality score of 90%. It also increased productivity by 70% within two months. 

How do I choose the best back office companies for my business?

You can choose the best back office companies for your business by following these steps: 

  1. Identify your needs: Evaluate your current business operations and identify inefficiencies. List the specific tasks and number of personnel that you want to outsource, along with your budget, goals, and timeline. 
  2. Determine your criteria and qualifications: What specific skills, technologies, and certifications do you require? For example, outsourced HR agencies must have a thorough understanding of your country’s labor laws to ensure compliance. 
  3. Decide between offshore, nearshore, and onshore outsourcing: Weigh the pros and cons of each and choose the one that aligns with your company policies, goals, and budget. For instance, onshore outsourcing is the most secure, making it ideal for data-sensitive tasks like payroll and accounting. 
  4. Conduct extensive research: Check back office outsourcing service rankings, directories, and publications. Look for agencies with experience in your industry and country, can provide your required services and skills, and are proficient in your current tech stack.  
  5. Do your due diligence: Read their portfolios, case studies, client testimonials and reviews, and awards and certifications. Prioritize agencies that are transparent, credible, communicative, and data driven. 
  6. Research their home country: Understand the political and economic climate in the countries of the back office outsourcing companies you are considering, as these can create complications and even lead to sudden company closure. 
  7. Check for financial stability and employee satisfaction scores: A back office outsourcing agency that is financially secure will protect your business from economic instability and other financial threats. Plus, a high employee satisfaction score can guarantee that the staff you are outsourcing will work with you for the long term. 
  8. Send a request for proposal (RFP): Outline your requirements and scope of work. Try to be as specific as possible about your needs without revealing sensitive information, such as specific business processes. 
  9. Conduct an interview: Schedule an interview with your shortlisted agencies and observe how they interact with your team. Partner with an agency that aligns with your values, culture, and work ethic.  
  10. Pay attention to their communication style: Because you will be outsourcing critical business processes, you should work with an agency that’s highly responsive and quick to act. 
  11. Perform a trial service: Some back office outsourcing companies offer free trials. Evaluate what it is like to work with the agency and its team. From there, you can decide whether to extend your service contract or move on to another agency partner. 

Contact us for a tailored list of back office outsourcing companies that meet your list of requirements. Our team of researchers will verify and handpick the top agencies that match your needs. Visit Marketplace for more details. 

How do I find the best back office company on DesignRush that fits my budget?

You can find the best back office company on DesignRush that fits your budget using our search filters. You can narrow your search according to hourly rates, minimum budgets, agency region, company size, and client type. 

Below are five back office companies with the most affordable hourly rates on DesignRush: 

What are the key success metrics in back office outsourcing?

There are multiple key success metrics for back office outsourcing depending on the type of service and industry. Here are the top five back office services and their correlating key success metrics: 

1. General outsourcing metrics 

  • Total cost reduction 
  • Quality assurance score 
  • Project completion rate 
  • Output per full-time equivalent 
  • Compliance and regulatory adherence 
  • End-user satisfaction rate 
  • Employee retention rate 
  • Employee turnover rate 
  • Human capital return on investment 
  • Service level agreement metrics 
  • Average response time 
  • Error or defect rate 
  • Service availability 

2. Payroll 

  • Total payroll cost 
  • Payroll processing time 
  • Payroll errors 
  • Error resolution cycle time 
  • Overtime fees 
  • Total turnover costs 

3. Accounting 

  • Invoice cycle time 
  • Days sales outstanding 
  • Days payable outstanding 
  • Accounts receivable turnover rate 
  • Accounts payable turnover rate 
  • Payment error rate 
  • Invoice exception rate 
  • Budget iterations frequency 
  • Error resolution time 
  • Cost per invoice 
  • Invoices processed per year per employee 

4. Data entry 

  • Percentage of completion  
  • Data quality 
  • Data entry accuracy rate 
  • Data entry error rate 
  • Average time taken to process a data entry task 
  • Average turnaround time 
  • Data loss rate 
  • Project cost-containment 

5. IT support 

  • Project completion time 
  • Flow efficiency 
  • Cycle time 
  • Average handle time 
  • Budget adherence 
  • Defect density 
  • Response time 
  • Resource utilization efficiency 
  • Infrastructure stability 

What questions should I ask back office companies before hiring one?

You can ask the back office companies the following questions before hiring them: 

Its Relevant Background 

  1. Do you have experience providing back office support to companies like ours? Can you share their case study? 
  2. How long have you outsourced in this industry? 
  3. What is your experience in working for businesses in my country? Are you familiar with the relevant local laws and regulations? 
  4. Do you have experience in my required service and technology? 

Company Services and Processes 

  1. What technologies or tools do you use for your services, project management, and client communication? 
  2. What specific services do you offer? What is your expertise? 
  3. How do you keep track of the quality and quantity of your services?  
  4. How do you ensure that you stay on top of the latest technologies, trends, knowledge, and skills? 
  5. Where are your employees based? What are their regular working hours? 
  6. Do you provide 24/7 client support service? 
  7. How do you manage currency fluctuations? 
  8. What are your security protocols and data infrastructure to ensure business privacy? 
  9. What is your disaster recovery plan? 

The Project 

  1. Who will be on our team, and who is our point of contact? What are their qualifications? 
  2. What is my level of involvement in the hiring process? 
  3. How do you ensure business continuity? 
  4. How do you measure employee productivity, performance, and satisfaction? 
  5. How do you handle cases when an employee does not align with the client or their team? 
  6. What ROI can I expect when hiring your services? 

What are the best back office outsourcing companies in the US?

The best back office outsourcing companies in the US are the following: 

  1. DevsData Tech Talent 
    • 5.0 stars on DesignRush (37 reviews) 
    • 5.0 on Google (16 reviews) 
    • Top clients: CodeAlly, epinote.ai, Jutro Medical, Skycatch Inc. 
  2. TechSpeed 
    • 4.9 stars on DesignRush (13 reviews) 
    • 3.9 stars on Google (18 reviews) 
    • Top clients: Wacom, Direct Crown, Hofstra Univercity, Bridgetown Coffee 
  3. Team4eCom
    • 4.9 stars on DesignRush (13 reviews) 
    • Top clients: Nursery In Style, Designer Plumbing Outlet, BlueLake Jewelry, Maison Concepts 
  4. Invensis 
    • 4.6 stars on DesignRush (13 reviews) 
    • Top clients: Philips, Amazon, LG, Bank of America 
  5. Fusion CX 
    • 4.6 stars on DesignRush (3 reviews) 
    • 4.3 stars on Google (32 reviews) 
    • Top clients: Meesho, Craft Jack, HomeAdvisor 

Scroll up to discover more agencies and uncover additional leading back office services. They have been chosen based on successful projects, industry reputation, customer reviews, and team expertise. And if you want to further personalize your search, you can sort companies by location, budget size, hourly rates, and reviews. 

About The Author and Expert Reviewer

Bojana Trajcheva is a seasoned content editor and innovation researcher with extensive experience in the tech and marketing industries. Formerly Editor-in-Chief at Studentsko Eho, she developed a strong foundation in content creation and editorial leadership. Bojana further honed her skills in senior innovation research roles and now brings this combined expertise to her work as an editor at DesignRush.

Gianluca Ferruggia is a seasoned digital marketer with over ten years of experience. Starting with PPC, he effectively expanded his expertise to include SEO, sales, business development, and product. He is currently the General Manager at DesignRush, where he leads a team of over 100 professionals, oversees business operations, and develops strategies that achieve business goals. In just a few years, he grew the company's agency network to over 30,000, making it one of the leading B2B marketplaces that connect businesses with agencies.