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Best Kentucky Call Center Service Provider Rankings
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
Helpware CX is a call center company that runs inbound and outbound call centers across 19+ locations in 11 countries, supporting 45+ languages. The agency posts 90% CSAT and holds 30+ industry awards including the IAOP Global Outsourcing 100 and a Gold Stevie Award. Clients average a 5-year partnership...
Top Services:
Customer Support
BPO
Call Centers
Phone Answering Services
Business Consulting
Show more
Location
Lexington, Kentucky
Number of Employees
1000 & Up
Average Hourly Rate
$25/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
17 Projects Listed
Helpware Services
Customer Support
BPO
Call Centers
Phone Answering Services
Business Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
DoorDash
PureCars
Headspace
Microsoft
Google
CompIQ
Samsara
Jam City
RestoraPet
HealthComp
Data sourced from the agency's DesignRush profile
Helpware Reviews & Testimonials
Maria Maidana Customer Onboarding & Enablement Manager at SquadLocker, Inc
5.0★
Customer Support Review from Maria Maidana
Helpware has been a trusted partner for SquadLocker for several years now for customer success. Our Customer Onboarding Team continues to shine through every administrator that interacts via our Live Chat channel for store help. Anzhelika is my Onboarding Lead and we work hand in hand in making any and all decisions for team enhancements. She delights both DIY and Enterprise administrators across multiple channels here at SquadLocker. I would not be as successful without Anzhelika by my side. I forsee using Helpware for years to come!
Brian Agee Director of Sales & Marketing at Petro Towery
5.0★
Web Design Review from Brian Agee
My organization contracted with Helpware for a complete website design and build. I am extremely happy with the finished product and continually receive positive feedback from customers, vendors, and employees. The Helpware team was very professional throughout the entire process and did an incredible job keeping the project on time and on budget. Communication was also great and I really appreciated their consultative approach. I would recommend without hesitation.
Brian Lubeck Broker at Cypress Property Group
5.0★
Virtual Assistant Review from Brian Lubeck
Over the past five years, I've had the privilege of partnering with Helpware, and my experience has been nothing short of exceptional. Their commitment to efficiency and cost-effectiveness has consistently impressed me. Whether you're a startup or an established enterprise, Helpware offers tailored virtual assistant solutions that work well with any company. I highly recommend them to anyone looking to hire a virtual assistant.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Highest Quality, Call Center Services with Superior Customer Support.
Described as the largest answering service in Texas, TAS Unitedoffers live answering, automated answering, virtual receptionist, appointment scheduling, healthcare triage, help desk, and order entry, with HIPAA compliance and HITRUST certification across all platforms...
Top Services:
Phone Answering Services
Call Centers
Location
Lexington, Kentucky
Number of Employees
Under 49
TAS United Services
Phone Answering Services
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Baylor
Siemens
Floodmaster Restauration
Golden Pass LNG
Data sourced from the agency's DesignRush profile
TAS United Reviews & Testimonials
Cerena Schane Customer Relationship Management Manager at Airco Mechanical
5.0★
Phone Answering Services Review from Cerena Schane
Partnering with TAS United not only helped save us money by outsourcing our call traffic, but enhanced our first impression with our customers. Beyond the ongoing and future savings, TAS United has allowed us to capitalize on more opportunities for new business. We have been able to eliminate significant time spent on the phones.
Viktoriia Bielkova Accountant at Congress Holding Group
5.0★
Call Centers Review from Viktoriia Bielkova
My experience using TAS United is very positive. Since TAS United is highly professional, responsive and client oriented. They provide a great service! I highly recommend TAS United as your business partner.
Dr. Shiree Flume Owner at Flume Psychiatry
5.0★
Phone Answering Services Review from Dr. Shiree Flume
I have been a customer of TAS United since 1989 and have been very satisfied with the service. The operators have helped many of my patients who were in mental health crisis over the years and their kindness and professionalism are much appreciated.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Anomaly Squared is a contact & call center services provider. With our multiple domestic contact centers, we optimize internet & traditional marketing plans using both inbound & outbound strategies.We know that your employees'​ time is both limited and valuable. With our live transfer and lead...
Top Services:
Call Centers
Location
Louisville, Kentucky
Number of Employees
250 - 499
Anomaly Squared Services
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
LendingTree
Everquote
Inbound Calling
Data sourced from the agency's DesignRush profile
Anomaly Squared Reviews & Testimonials
Madison Greene Review from Google
1.0★
Madison Greene's Review Sourced from Google
I worked at this absolute horrid excuse of a job for 3-4 months. Let me start out with the good; the coaches are awesome, each and every one of them. They try to help as much as possible, but that’s not the issue. The issue is the GM, Katherine Voshell. Katherine claims to be understanding of whatever it is you have going on, whether that be illness, internet outages, so on and so forth but when it comes down to it. She isn’t, you’re just another employee to her. And she was SO quick to fire me when I was out sick, with something my disability causes. Even though, I had given her several doctor’s notes stating that I have a disability. The pay is absolutely horrendous, $7.25 for training (first two weeks) and then $10.00 an hour afterwards isn’t livable in this economy. RUN as fast as you can from this dumpster fire of an organization.
Zai ZAI Review from Google
1.0★
Zai ZAI's Review Sourced from Google
RUN FAST AWAY FROM THIS SCAM.HARASSING PEOPLE ALL DAY LONG FOR $10.00 HR,WON'T GIVE A RAISE,TREAT EMPLOYEES REALLY BAD,CAN'T GROW WITH COMPANY,NO NEW POSITIONS TO MOVE UP TO. THIS COMPANY HAS ABSOLUTELY NOTHING TO OFFER.MCDONALD'S MAKE MORE THAN THIS COMPANY.RUN RUN RUN AWAY.
j mo Review from Google
1.0★
j mo's Review Sourced from Google
this job should get 0 stars negative 5 if possible this job isnt reliable at all..... so i tried to be fair took unjust treatment for the last two years. they kept switching my schedule from night to day changing my circadian rythym at least 4 times a year til i took a stand and had enough. they botched my pay an made me loose my apartment took my hard earned pto from me i still stayed went down to part time because its obvious either the higher ups didnt like me or they were just tryna push me out. So i make a year part time with them still docking my pay for absolutely nothing. Get down the road and they say hey were changing your schedule (again ) so they take 6 hours of pay from me weekly ask me do i want to switch back to day shift i said no because i go in school and finally got a stable schedule through there ever changing madness and they came back an said the volume was to low an they had to lay me off which i no is a load of crap...... some of the mangers were cool an the fact you got to work from home thats it. stay at your regular job itll save you time energy and a headache. this job should be illegal to have an anyone would benefit from turning the other way. so ill file for unemployment told me i got laid off an i was eligible for rehire.... I politely declined must be a fool to want to go through that again i had bills
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Offering Call Center Services. Celebrating our 25th year, TeleReach Corporate specializes in helping B2B companies dramatically improve the performance of their sales teams by utilizing a combination of productivity based tools and processes, and state-of-the-art technology...
Top Services:
Call Centers
Digital Marketing
Location
Louisville, Kentucky
Number of Employees
Under 49
Telereach Corporate Services
Call Centers
Digital Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Hastings Humans is a full service call center and phone answering service. Hastings Humans provides its clients that competitive advantage of the human touch - and at a much lower cost than an in-house call center and with better customer service experience and close ratio than with IVR. Hastings is a...
Top Services:
Call Centers
Phone Answering Services
Location
Louisville, Kentucky
Number of Employees
Under 49
Hastings Humans Services
Call Centers
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Retail Industry
Corporate Services Industry
Finance Industry
Data sourced from the agency's DesignRush profile
Hastings Humans Reviews & Testimonials
S Malone Review from Google
1.0★
S Malone's Review Sourced from Google
Not sure why my company uses Hastings.....the customer service is not very good. Apparently there is only one person in the whole company, that can make changes to my account. When she is not there the account gets screwed up. they used to be good, but the service has deteriorated over the years.
Samuel Kimelman Review from Google
5.0★
Samuel Kimelman's Review Sourced from Google
Hastings Humans take the time to get to know your business, and work with you to make sure their telephone answering services fit the way you work. This is the level of commitment that customers notice, and their contact center services are highly reliable and can increase the number of paying customers over voicemail.
Darrick Eugene Review from Google
5.0★
Darrick Eugene's Review Sourced from Google
Hastings Humans provided telephone answering services for my small business for over a year. They became part of my business and family. HH provided a seamless answering service that made my business appear professional and service oriented. I often received comments on how professional and polite my answering service was and I know that it absolutely contributed to the success of my business. I give them five stars and would recommend their services without hesitation.
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