The top eCommerce Consulting agencies in 2026 are Evestar, Volts Consulting, and First Pier,
selected from 19 agencies vetted by DesignRush on the basis of verified
client reviews (4.6 avg. rating), project outcomes and industry expertise.
Evestar leads the ranking for eCommerce Consulting, followed by Volts Consulting and First Pier.
We have verified over 1,300 eCommerce consultants based on client feedback, niche, industry reputation, and price. Dive into our selection methodology and explore how we identify the premier service providers in the eCommerce consultancy ecosystem.
The Number 1 eCommerce Consultant as Selected by DesignRush is...
Notable clients: AV Leaderz, Nitro Pack, RoadKit, Pixlscapes, Office Replacement Parts
1Digital Agency is an eCommerce consultant with an extensive portfolio of eCommerce solutions. Boasting over a decade of industry experience, it helps clients stay ahead of the curve via comprehensive eCommerce service comprising consulting, search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, email marketing, strategy planning, and more.
1Digital Agency Success Story
Challenge: A furniture store sought 1Digital’s consulting services to explore other Return of Investment (ROI) options and, ultimately, boost its sales. It inquired about an advertising strategy highlighting its products’ quality, cost-effectiveness, and fast delivery.
Solution: In coordination with the client, 1Digital Agency settled on targeted Meta advertising, commencing the strategy with a thorough competitor analysis to identify the scale at which other industry contenders leverage Meta for brand promotion. Using Meta Ads Manager, the agency deployed a granular targeting level, pinpointing business owners whose buyer persona matched the client’s and pitching exclusively to well-qualified leads.
Results: Shortly after launching, the Meta campaign witnessed significant success. Namely, the furniture store achieved an impressive return on advertising spend (ROAS) of 20 to above 38 throughout the campaign, successfully converting leads into sales and scaling its eCommerce presence.
Notable clients: United Sports Brands, Wine Glass Writer, Neoh USA, Sterling Brands, Strong Industries
Awesome Dynamic is an end-to-end eCommerce consulting company specializing in brand performance, paid media, and creative services. Its dedicated team of eCommerce experts ensures that clients amplify their reach on platforms like Amazon, Shopify, and Walmart, helping them navigate and optimize their marketplace performance. Since its inception, the agency has managed over 250 accounts worldwide, and its reputation has been affirmed with over 100 five-star reviews on Google and Facebook.
Awesome Dynamic Success Story
Challenge: Teaming up with Awesome Dynamic, An East Coast chemical company aimed to increase brand visibility and sales of its commercial-grade cleaning products. Despite having an established presence on Amazon and their direct-to-consumer website, the client encountered difficulties such as unwarranted Amazon listing removal, underperforming marketing strategy, and unestablished brand identity, prompting them to seek professional advisement.
Solution: Upon evaluating the client’s difficulties, Awesome Dynamic’s proposal featured several remedies, namely addressing flagged Amazon listings, removals, and appeals and introducing new product sizes and bundles for cross-selling. Furthermore, it created cohesive branding, expanded the range of distinct product offerings from 8 to 19, and expanded the brand’s presence to Walmart, Lowe’s, Home Depot, and eBay.
Results: The chemical company’s revenue increased from $27,000 to $16.8 million, witnessing significant client traction — over 250 additional clicks and exposure to over 100,000 shoppers monthly.
Notable clients: Mattress Warehouse, Doyle, Honeybee Health, NEFCO, The Metiri Group
Endertech is a marketing agency and proficient eCommerce consultant with a portfolio extending to software and web development. The agency fosters open collaboration with its clients, boasting extensive experience building successful eCommerce sites and systems through Magento and Shopify, with headless eCommerce solutions and platform migration as complementary offerings. With operations spanning two decades, Endertech has earned the trust of numerous clients, delivering exceptionally functional websites, apps, and software systems.
Endertech Success Story
Challenge: The bedding retailer Mattress Warehouse partnered with Endertech to optimize its product data organization and overcome pertinent challenges. More specifically, the client sought to tackle the inaccurate searchability of over 5,000 stock-keeping units (SKU), an underperforming website, limited metadata associations, and poor search experience due to somewhat outdated technology.
Solution: Endertech analyzed the client’s entire product suite and created a functional repository with a categorization option to improve product searchability and inventory management. This adjustment was extended by an automatic inventory synchronization with Shopify and the enterprise resource planning (ERP) STORIS. Endertech also implemented a headless eCommerce through Contentful Content Management System (CMS), introducing a store locator, order tracking, appointment booking, customer profiles, upsell, cross-sale, and more.
Results: The headless eCommerce campaign enabled Mattress Warehouse to achieve a 50% sales increase following its website’s transformation. In addition to the sales growth, the client endured enhanced searchability, improved Lighthouse scores, and deployment of several customer-friendly features that enhanced the omnichannel experience.
IT Delight is a specialized eCommerce consulting company that offers audits, management, testing, web design, and B2B/B2C-tailored solutions, among other things. The agency prides itself on numerous successful projects powered by a customer-oriented approach, with a client portfolio spanning the food, automotive, healthcare, beauty, fashion, jewelry, and furniture sectors.
IT Delight Success Story
Challenge: Weinzirkus, an online wine retailer, requested IT Delight’s expertise to redesign their website, with a primary focus on fully developing all main site pages to match the new design while also providing ongoing website maintenance and support. Furthermore, the client requested to upgrade the Shopware versions and integrate essential plugins to elevate the website’s functionality and performance.
Solution: Besides designing the main website pages, IT Delight implemented advanced product information management (PIM) and ERP systems and applied a robust SEO strategy to optimize search ranking. The company also provided custom strategy recommendations for business analysis and sales.
Results: Weinzirkus and IT Delight’s collaboration resulted in a revamped, user-friendly website with filters to narrow the search and an enhanced mobile view for a more accessible shopping experience. These improvements elevated the business’ digital presence, operational efficiency, and overall sales performance.
Notable clients: Peacock Alley, Baked by Melissa, Azuga, Partake Foods, Dispatch Health
Eyeful Media is a boutique marketing agency offering direct access to eCommerce consultants with expertise in eCommerce strategy, shopper marketing, retail media, and digital transformation. What sets Eyeful Media apart from the competition is that its consultants are former directors, managers, and associates from top companies, offering services to online, omnichannel, and manufacturing businesses. Recognizing its competence, the company has received notable accolades, including Inc.’s Best in Business accolade, Inc. 5000 list for three consecutive years, and was listed among Adweek’s Fastest Growing Agencies. The agency has also been named a Google Premier Partner for 2024.
Eyeful Media Success Story
Challenge: Peacock Alley is a luxury linen brand that enlisted Eyeful Media’s services for a new eCommerce channel that would improve online sales. The brand envisioned moving beyond traditional marketing methods to better resonate with its prospective client base and their buying experience.
Solution: Eyeful Media performed a thorough site audit that uncovered numerous issues related to the online shopping experience. To overcome them, the agency migrated the platform operations from Magento to Shopify Plus, aiming to improve user experience, optimize engagement, and elevate paid search performance. Moreover, data gathered from these strategies helped position the brand in the market and target more consumers.
Results: Peacock Alley grew its eCommerce channel following the Shopify migration. Namely, the average session length grew by 155%, boosting the conversion rate by 134%, resulting in a remarkable 637% surge in revenue. Additionally, paid conversions soared to 1,500% post-migration, indicating an additional spending of only 721%.
Voltn is an eCommerce consulting company proficient in omni-channel digital marketing solutions. Its team crafts tailored campaigns for eCommerce lifestyle and hospitality clients, poised to propel scalability and high ROI. The agency specializes in hiring and vetting marketing talent, eCommerce marketing strategy, product positioning, strategy audit, internal team audit, social media marketing, content marketing, defining business key performance indicators (KPI), and more. Voltn has completed over 480 client projects, boasting $323 million in client-generated revenue.
Voltn Success Story
Challenge: Lord Lou, a Dutch pet lifestyle brand that sought to revamp its website and expand its online presence. Aiming to assess the viability of its product line and improve the paid marketing performance, the client also requested to migrate its website to Shopify.
Solution: Voltn revamped Lord Lou’s website through Shopify and analyzed customer behavior based on web traffic, leveraging the findings to define lookalike audiences and drive more users. The agency also deployed test video ads and conducted weekly copy tests to broaden the insights while exploring other parameters and themes such as scarcity, holidays, testimonials, and gender.
Results: Following the first year of the campaign launch, Lord Lou achieved over $470,000 in online sales and obtained 1,000 new customers while attaining a four-fold ROAS.
Krish TechnoLabs is an award-winning digital commerce agency with over two decades of experience delivering next-gen, customer-centric eCommerce solutions across any platform. Its consultation service encompasses customized digital commerce strategies enriched with a comprehensive framework for planning and managing online and offline operations. Affirming its reputation, the company has received numerous accolades over the years, including the Adobe Commerce FY20 Commercial Partner of the Year Award and accreditation with the Adobe Commerce Specialization Badge, among others.
Krish TechnoLabs Success Story
Challenge: Seniority Ltd, an online retailer of senior care products, approached Krish to set up a digital commerce shop for healthcare and medical offerings. It wanted to expand its online presence primarily via the eCommerce channel, addressing the issue with the loosely integrated warehousing system that caused a backlog of pending orders. The client also experienced confusing mobile navigation, nonresponsive web layouts, and frequent site crashes.
Solution: Krish migrated the client’s platform operations from Magento 1 to Magento 2, simplifying the user experience (UX). The team also emphasized essential content through larger fonts and additional whitespace between interface elements while introducing a mobile-first design to make the website even more accessible to the target audience.
Results: Due to the migration, Seniority’s sales grew by 150%, while the mobile traffic surged to 180%. The average order value rate surpassed 19%, indicating that the digital store could now efficiently manage traffic and provide a seamless purchasing experience for visitors.
Notable clients: MedExcess, Aroma Kava, LastBid, Budu Sushi, Udifo
Dinarys offers personalized eCommerce consulting services powered by its technical expertise and product-centric approach, poised to elevate business profitability. The team provides tailored solutions, namely ready-made project strategies featuring revenue-making improvements such as business process consulting, design, eCommerce tech support, and operational consulting.
Dinarys Success Story
Challenges: MedExcess, a healthcare supplies marketplace, commissioned Dinarys to build a high-performance eCommerce platform that facilitates seamless distribution and procurement of medical goods. The client requested a fast-loading marketplace with tailored features that ensure robust security and compliance with global commerce regulations.
Solution: Dinarys implemented a minimum viable product (MVP) of the marketplace, outlining its basic architecture enriched with ready-made inventory management and expiration date tracking functionalities. The optimization also featured reinforced security measures to ensure only verified sellers access the platform.
Results: Dinarys’ efforts lead to a significant increase of 6% in customer lifetime value and a 10% reduction in customer acquisition costs. The implementations also contributed to a 4% return customer rate increase and a 21% reduction in checkout time.
Notable clients: TurcomUSA, Marimekko, Watches of Mayfair, Millenium, PetHQ
As an eCommerce consultant, Elogic Commerce’s core offering encompasses comprehensive eCommerce growth strategies, encapsulating the client’s vision, business objectives, and implementation framework. Since its inception, the company has completed over 500 projects, gaining positive client acclaim, as affirmed by a 92% net promoter score (NPS). Its eCommerce suite covers strategy building, platform implementation, project planning, business analysis, team structure planning, existing projects audit, re-platforming, and customer experience (CX) consulting.
Elogic Commerce Success Story
Challenge: A pharma company facing low product visibility, poor customer experience, and compliance discrepancies enlisted Elogic’s services to optimize its eCommerce operations and maintain its functionality and scope growth.
Solution: Elogic migrated the marketplace to Salesforce Commerce Cloud to enable scalability. Moreover, it introduced a B2B procurement portal to optimize the customer experience (CX), ensuring the platform abides by compliance standards. The Elogic team also integrated a robust PIM system and AI-powered data analytics, unifying the end-to-end processes of the eCommerce site.
Results: Following the implementation, the pharma company sold and delivered pharmaceuticals 1.4x faster, gaining elevated product visibility and harmonized workflows. Powered by re-ordering features, the time required for order placement decreased significantly, from an average of 20 minutes to a mere three minutes.
Northern Commerce is a digital agency offering eCommerce consulting, omnichannel solutions, and business expertise for navigating digital change. The company excels in delivering holistic eCommerce solutions, blending technical acumen with strategic alignment through technology audits, stakeholder workshops, and prescriptive solutions to drive informed platform decisions.
Northern Commerce Success Story
Challenge: Tepperman’s, a home furnishing company, tasked Northern Commerce to create an eCommerce storefront that reflects its brand values, provides personalized service, and incentivizes users to visit its physical stores.
Solution: Northern Commerce implemented a conversion-focused strategy featuring a Magento 2 setup. The agency introduced features such as fluid inventory, pricing management, custom credit application integration, and product category templates, to name a few. The storefront was also adapted for mobile devices to ensure a seamless experience for users on any device.
Results: Tepperman’s new website resulted in a 13% web traffic surge, a 19.5% rise in mobile traffic, and a 20% increase in returning site visitors. The Magento 2 configuration simplified the site maintenance and management process, granting users access to inventory, pricing, and credit application functionalities.
How We Picked the Best eCommerce Consulting Companies
In selecting the best eCommerce consulting companies, we assessed their portfolios, client feedback, case studies, consulting expertise, and industry reputation. Our agency experts conducted an in-depth company evaluation to affirm their suitability in the relevant category.
The scoring system we use to assess their overall performance focuses on these key aspects:
eCommerce proficiency: Industry knowledge of eCommerce platforms and tools
Portfolio: Quality of implemented eCommerce campaigns as proven by case studies
Key services: Evaluation of core offerings and specialized expertise domains
Team capabilities: Employees’ backgrounds, relevant experience, and specialized skill sets
Client reviews: Scope of client satisfaction and acclaim reflected across DesignRush and Google reviews
Industry recognition: Awards and other acknowledgments reflecting noteworthy achievements
Reviews undergo a stringent verification process to ensure reliable information about each agency from verified past clients.
We’ve updated our Average Star Rating system to give you the most accurate summary of all client reviews.
Read more.
DesignRush vets all agencies based on professional qualifications and verified customer feedback to help you choose confidently. Some featured agencies maintain paid sponsorships.
Your Ecommerce Marketing Agency, We Help Brands Transform Potential Ideas Into Profitable Realities.
For Founders, By Founders. We help ecommerce businesses grow profits...
Top Services:
Web Development
Web Design
UI/UX Design
Logo Design
Digital Marketing
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Location
Fort Lauderdale, Florida
Number of Employees
Under 49
Minimal Budget
$10,000 - $25,000
Portfolios Count
41 Projects Listed
Evestar Services
Web Development
Web Design
UI/UX Design
Logo Design
Digital Marketing
Digital Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Steve Madden
Noli Yoga
Masqd
HairMax
Mama Luma
Anatomie
Health Fitness Longevity
XSuit
Jill Zarin
Cannafornia
Data sourced from the agency's DesignRush profile
Evestar Reviews & Testimonials
Michael Kleinmann
CEO at VCK Holdings Inc
5.0★
Digital Advertising Review from Michael Kleinmann
So many "Agencies" claim they can take your business to 8 figures but if you've ever hired an agency, you know that most of this is just hype. Evestar is the first agency that we've worked with that can back up their claims and actually scale a business. They've been pivotal scaling one of our clients to mid 8 figures, across all acquisition channels. Most interesting is their holistic approach across the entire business - not just looking at Meta but getting into the weeds on all of the building blocks that make a business work and scale. Overall, we've had a great experience, which is why we have numerous clients that we refer to Evestar and collaborate on with them.
J.R. Hecker
Finance Manager at Genesis Holistic Health
5.0★
Digital Advertising Review from J.R. Hecker
We have been working with Evestar for over 7 months now and have been VERY impressed with them! We had been working with a previous agency which after 6 months had added zero value to our bottom line and had in fact even cost us more money than we had been making before. Within just 3 months of partnering with Evestar we immediately began to see our bottom line increasing! They take great care in what they do and invest in our company as if it were their own! I couldn't recommend them more highly and have been very impressed with their offerings
From website design, to media buying, to creative content to overall agency management. Everything they do is top notch!
David Royce
Co-Owner at Bicycle Glass
4.8★
Small Business Review from David Royce
Weve had a great experience working with Everstar. Theyre professional, competent, and truly pleasant to work with. Their team has been instrumental in helping us grow our company through thoughtful, results-driven marketing strategies. Highly recommend.
Reviews verified by DesignRush and sourced from the agency's profile
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The electrifying force that will take your business to new heights.
We're Volts Consulting, a team of design experts and marketing strategists passionate about turning your online presence into a powerful growth engine...
Top Services:
Web Design
eCommerce Development
Web Development
Digital Services
Branding
Show more
Location
Los Angeles, California
Number of Employees
Under 49
Minimal Budget
$10,000 - $25,000
Volts Consulting Services
Web Design
eCommerce Development
Web Development
Digital Services
Branding
Logo Design
Digital Strategy
SEO
Social Media Marketing
Event Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
BH
Fine Line Detailing
Mishi
Sun Ray Solar
Chalein Fir
Adventure Nutrition
Slack
Data sourced from the agency's DesignRush profile
Volts Consulting Reviews & Testimonials
Jan Crotty
Project Manager at Paul Lukez Architecture
5.0★
Digital Services Review from Jan Crotty
Working with Volt Consulting's full-service digital team revolutionized our architecture firm's online presence, creating a stunning website, engaging social media, and targeted marketing campaigns that showcase our projects and expertise. Their expertise has enabled us to reach new clients, streamline our operations, and stay ahead of the competition.
Zaneilia Harris
Financial Planner at CFP Board
5.0★
Branding Review from Zaneilia Harris
Volt Consulting's team created a captivating and caring brand identity for our charity organization that properly reflects our goal and beliefs. The new identity has connected strongly with our funders, volunteers, and recipients, resulting in greater involvement and support.
Kendra Brassfield
Chief Executive Officer at NeoLife International
5.0★
eCommerce Development Review from Kendra Brassfield
Volt Consulting developed a user-friendly and scalable ecommerce platform for our wellness products, resulting in a 50% increase in online sales and a significant expansion of our customer base. Their team expertly integrated payment channels, shipping logistics, and product management systems to provide a smooth and efficient customer experience. Our ecommerce solution has allowed us to emphasize both customer service and business growth.
Reviews verified by DesignRush and sourced from the agency's profile
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First Pier, a division of Helm Digital, is a reputable provider of comprehensive eCommerce development solutions. With a team comprising certified Shopify experts, we possess the expertise and tools to deliver outstanding results for businesses based in Maine and beyond...
Top Services:
eCommerce Development
eCommerce
Digital Marketing
SEO
PPC
Show more
Location
Portland, Maine
Number of Employees
Under 49
Average Hourly Rate
$125/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
2 Projects Listed
First Pier Services
eCommerce Development
eCommerce
Digital Marketing
SEO
PPC
Digital Strategy
Web Development
Email Marketing
CRO
Affiliate Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Hyperlite Mountain Gear
Bliss Boutiques
Little
Tandem Coffee Roasters
South Street Linen
Evan's Rockin Hotsauce
Becoming Jewelry
Transparent Audio
Sanita
Two Fat Cats
Data sourced from the agency's DesignRush profile
First Pier Reviews & Testimonials
Undisclosed
Owner at Bliss Boutiques
5.0★
eCommerce Development Review from Undisclosed
We have been working with First Pier for almost 10 years now, beginning with the launch of our women’s boutique E-Commerce business. First Pier has been responsible for our e-commerce store design, web development, e-commerce SEO, digital strategy, online marketing campaigns and beyond ever since. As a already successful brick and mortar retailer, we saw an opportunity to reach beyond our existing customer bases in Portland, Maine & Portsmouth, New Hampshire by creating an online shopping experience accessible 24/7 and nationwide. First Pier has helped us turn that vision into reality by taking us from no online store and zero sales to a dependable thriving new channel for our business that continues to grow. Our experience with Shopify started when First Pier migrated our site from Magento to a Shopify website. Since First Pier is a designated Shopify Expert, we knew we could trust them with the daunting task of moving all of our products, accounts, and customer history to our new Shopify site. They made the transition to a new e-commerce system painless by ensuring our hands were held along the way, we were thoroughly trained, and none of the SEO ranking keywords were lost. We continue to work with First Pier on expanding our use of Google Shopping SEO and will be implementing Shopify’s Point of Sale in the coming year as part of a continued effort to deliver a unified customer experience at our stores. As a small women’s boutique based in Maine, we are now able to deliver our customer experience to tourist and seasonal customers where they are year round. We would recommend First Pier to anyone looking to build or update a Shopify store.
Undisclosed
Owner at Tandem Coffee Roasters
5.0★
Shopify Review from Undisclosed
First Pier has been so helpful with the transition to shopify. After initially setting it up they provided us with great documentation on how to use the site and they've continued to support us through any issues that arise.
Undisclosed
Owner at Two Fat Cats Bakery
5.0★
Shopify Review from Undisclosed
First Pier helped us move, update, and launch our online business on Shopify. As a high-traffic bakery, it was important to us that customers buying from around the country were able to view the quality of our products, feel the vibe of our Portland and South Portland shops, and trust that their order would be as special as a visit to our Maine bakery. First Pier delivered mouth-watering e-commerce product photography, an easy-to-use site, and supported us every step of the way. Our shoppable site is now optimized, accurately reflects our brand, and has poised us for growth.
Reviews verified by DesignRush and sourced from the agency's profile
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Leading eCommerce Agency & 4x Award-Winning Extension Provider
At Rave Digital, we deliver tailored eCommerce solutions with expertise in Magento, Adobe Commerce, Shopify Plus, Woo Commerce & more. From platform selection to launch, we ensure every solution aligns with your business goals...
Top Services:
eCommerce Development
Web Design
WordPress Website Design
Digital Marketing
PPC
Show more
Location
Parkland, Florida
Number of Employees
250 - 499
Average Hourly Rate
$100/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
8 Projects Listed
Rave Digital Services
eCommerce Development
Web Design
WordPress Website Design
Digital Marketing
PPC
eCommerce
Content Marketing
Web Development
IT Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
American Hemp
Love & Promise Jewelers
Palm Beach Dyno
Topps
Library Of America
National Oak
America's Test Kitchen
Guideposts
Strandbooks
Earthbound Holding, LLC
Data sourced from the agency's DesignRush profile
Rave Digital Reviews & Testimonials
Ray Cymrot
Owner at WheelHero
5.0★
Web Design Review from Ray Cymrot
We have been working with Rave Digital for the development and management of WheelHero, and our experience has been outstanding.
The entire Rave Digital team has consistently demonstrated professionalism, technical expertise, responsiveness, and a genuine commitment to our success. From website development and ongoing maintenance to implementing new features and resolving issues, they have always provided exceptional service and support.
What stands out most is their dedication to understanding our business needs and delivering solutions that help us grow. Their communication is clear, timely, and transparent, and they are always willing to go the extra mile to ensure projects are completed successfully.
Over the years, Rave Digital has become a trusted partner rather than just a service provider. Their knowledge of e-commerce platforms, attention to detail, and ability to handle complex requirements have been invaluable to the continued success of WheelHero.
We are extremely happy with the quality of their work, the reliability of their team, and the results they have helped us achieve. We highly recommend Rave Digital to any business looking for a dependable, knowledgeable, and customer-focused digital solutions partner.
Thank you to the entire Rave Digital team for your hard work, dedication, and continued support. We look forward to many more years of working together.
Vern Brannum
General Manager at Green Rabbit.com Visalia CA at Candy.com
5.0★
Shopify Plus eCommerce Review from Vern Brannum
Working with Rave Digital on our Shopify Plus site felt less like hiring a service provider and more like bringing on a partner who truly understood the quirks and challenges of running a wholesale candy business. Selling candy in bulk isn't just about putting products online it involves managing pack sizes, special promotions, and customers ranging from small shops to large distributors. Our old platform couldn't keep up, leaving us scrambling.
Candy comes in endless flavors, sizes, and assortments, and our old site made customers scroll through countless SKUs, leading to frustration. Rave Digital restructured our product pages so buyers could easily select the exact variation they wanted on a single page. I tested it myself and found it intuitive, and when a wholesale buyer later called saying, Your site finally makes sense, it confirmed the change had real impact.
They reimagined the mobile experience, which is critical because many of our buyers order on their phones while running their stores. Previously, mobile checkout was clunky and full of errors. Rave Digital optimized it so that ordering cases of chocolates on my phone felt as seamless as shopping on a top-tier retail site. A customer even told me she completed her Easter order from her car while waiting to pick up her kids something that would have been impossible before.
What impressed me most was their collaborative approach. In one meeting, we debated how to display mixed candy assortments. Rather than push a single option, they presented three layouts and encouraged us to test them with real buyers. The choice became clear, and it showed their commitment to creating solutions that worked for our customers, not just ticking boxes.
Now, the site feels like an extension of how we want to do business efficient, user-friendly, and stress-free. Rave Digital made it a tool that simplifies wholesale ordering, supports seasonal surges, and gives our customers the smooth, reliable experience they deserve.
Rodney McMullen
Chairman and CEO at Kroger
5.0★
Magento Review from Rodney McMullen
As one of the largest grocery retailers in the U.S., Kroger has long understood the value of staying ahead in the digital space. However, the complexity and scale of our eCommerce operations had grown significantly, and our legacy systems were beginning to create bottlenecks across user experience, performance, and operational flexibility.
From the onset, Rave Digital demonstrated a deep understanding of Magento and how it could be strategically used to solve enterprise-level retail challenges. Before a single line of code was written, their team spent significant time embedded with our eCommerce, merchandising, and logistics departments.
They facilitated several strategy workshops, analyzing our existing Magento Commerce setup, identifying inefficiencies in our multi region architecture, and proposing a refined roadmap for rolling out custom modules, integrating third party services, and optimizing workflows.
There are many things we could highlight, but what truly sets Rave Digital apart is their ability to operate as an extension of our internal team.
They are not just solution providers they are collaborators, advisors, and problem solvers. Every member of their team, from the project manager to the senior Magento architects, displayed a deep commitment to quality, accountability, and outcomes. Even when timelines got tight or priorities shifted (as they often do in enterprise environments), Rave was flexible, focused, and always aligned with our goals.
One particularly telling moment came when we were evaluating an AI-based personalization module. Rather than just build what we requested, Rave took the time to prototype both a native Magento based option and a hybrid third party integration. They walked us through performance trade offs, cost implications, and even customer journey mapping all before we had even signed off on development. That level of thoughtfulness and foresight is rare in technical partners.
Reviews verified by DesignRush and sourced from the agency's profile
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Forest City Digital is an eCommerce marketing agency based in Brecksville, Ohio, specializing in helping businesses thrive in the competitive online market...
Top Services:
SEO
eCommerce
Social Media Marketing
Email Marketing
eCommerce Development
Show more
Location
Brecksville, Ohio
Number of Employees
Under 49
Average Hourly Rate
$175/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
4 Projects Listed
Forest City Digital Services
SEO
eCommerce
Social Media Marketing
Email Marketing
eCommerce Development
PPC
Digital Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Whoa Dough
Apollo Offroad
Revolution Cooking
Data sourced from the agency's DesignRush profile
Forest City Digital Reviews & Testimonials
Chris Barnes
Review from Google
5.0★
Chris Barnes's Review Sourced from Google
Kenny and team (Katie, Ann and more) are wonderful to work with. They will help your business and they will make it easy for you. They helped our business on several fronts including website redesign, marketing and even resolved some internal IT issues that I did not have the knowledge or time to address. From my 1st meeting with Kenny it was apparent he was very experienced and he did a great job of listening to our needs while making seasoned suggestions as to what would work best for a business like ours. Kenny always has a solution and they fulfilled the scope of work we agreed too in a very professional manner. Forest City's assistance did not end when the site was launched, instead over the next few months they helped out with any issue or question I had. He made several videos on how to work with our new site and simply made everything easy for us. Couldn't be happier with this company, feel fortunate we were able to work with them and I look forward to working with them again. I highly recommend this business.
mrsfajhaj
Review from Google
1.0★
mrsfajhaj's Review Sourced from Google
This Web forestcitydigital is the biggest scam I have never see I have been scam 3245usd on the platform refused to refund my money just asking for more. Can someone help me to report this matter further please
David Kava
Review from Google
5.0★
David Kava's Review Sourced from Google
Kenny is an expert in the digital marketing space, especially in e-commerce. I hired Forest City Digital to set up email marketing for an SEO client of mine. Kenny efficiently set up automated flows on Klaviyo, leading to significant revenue gains.
If you’re looking to boost revenue for your e-commerce store, Kenny and his team are exactly what you need.
Reviews verified by DesignRush and sourced from the agency's profile
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Eclipse Digital strives to simplify the world of technology. We develop tailored content-managed websites and custom web-based software solutions for your business. As a full-service custom software development studio we provide technological expertise with over 15 years of multi agency experience...
Top Services:
eCommerce Development
Web Design
Web Development
WordPress Website Design
SEO
Show more
Location
Rogers, Minnesota
Number of Employees
Under 49
Average Hourly Rate
$100/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
5 Projects Listed
Eclipse Digital Services
eCommerce Development
Web Design
Web Development
WordPress Website Design
SEO
Digital Marketing
Email Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Namaste Kids
Bold Orange
Firelight Creative
Wagner
BLNCD Naturals
Search Pro Systems
Omron
NetWell
Foundry Nation
Hide Out
Data sourced from the agency's DesignRush profile
Eclipse Digital Reviews & Testimonials
Katie Britton
Review from Google
5.0★
Katie Britton's Review Sourced from Google
Erik at Eclipse Digital was phenomenal to work with. He took the time to sit down with me, not just to design my new website, but to make sure I understood how everything worked on the backend. He offered smart content suggestions, thoughtful branding feedback, and actionable ideas to help get my new business off the ground. His communication and customer service are top-notch — responsive, clear, and genuinely supportive. I’d highly recommend Erik to anyone looking to build, rebuild, or update their small business website
Dayna Anderson
Review from Google
5.0★
Dayna Anderson's Review Sourced from Google
I was blown away when Erik showed us a before and after from a website he gave a facelift to.
I was also able to attend a presentation that Erik spoke at, wow. I learned so much about web development and the internet in general. It was really mind-blowing all the stuff they do and the things they know.
It can't be overstated: having the right people matters!
I would hands down want the talent and expertise to handle all of my web development in the future!
Scott Hill
Review from Google
5.0★
Scott Hill's Review Sourced from Google
As a busy entrepreneur with a million and one things to think about, I have to admit that building and managing a professional website is never at the top of my priority list. And, to be honest, the thought of tackling it all myself felt overwhelming. 😓
Enter Erik at Eclipse Digital! 🌟
Erik is the magic man when it comes to creating and maintaining websites that not only look fantastic, but also offer all the functionality needed to support a thriving business. 🚀
From search engine optimization to social media integration, Erik has got you covered. He expertly waved his digital wand and transformed my online presence into something truly spellbinding!
The best part? Erik's friendly demeanor and expert advice will make the process feel like a breeze, rather than a chore. Even if you're only in need of some guidance, give Erik a call – worst case scenario, you'll walk away with invaluable expert advice!
So, to anyone out there struggling with the daunting task of building and managing a professional website, have no fear – Erik at Eclipse Digital is here to work his magic and save the day!
In conclusion, I cannot recommend Erik and his team at Eclipse Digital highly enough. Thank you, Erik! 🙌🥳
Reviews verified by DesignRush and sourced from the agency's profile
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High6 is a web agency specializing in custom WordPress sites, web applications, and secure solutions using Laravel, Next.js, and React. We help growing brands build fast, future-ready platformsbacked by expert support and smart digital strategy...
Top Services:
Digital Marketing
Web Development
Web Design
eCommerce Development
WordPress Website Design
Show more
Location
Caloocan, Philippines
Number of Employees
Under 49
Average Hourly Rate
$50/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
5 Projects Listed
High6 Services
Digital Marketing
Web Development
Web Design
eCommerce Development
WordPress Website Design
UI/UX Design
SEO
AI Development
Mobile App Development
Software Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Twisty Designs is a Shopify Plus agency helping 78 figure DTC brands grow through high-converting design, personalization, and automation. Experts in Customily, Teeinblue, Zakeke, and Kickflip, we build scalable, real-time customization experiences that boost sales...
Top Services:
eCommerce Development
Web Development
Branding
Design Services
Package Design
Show more
Location
Cooperstown, New York
Number of Employees
Under 49
Average Hourly Rate
$100/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
1 Project Listed
Twisty Designs Services
eCommerce Development
Web Development
Branding
Design Services
Package Design
CRO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
EPRIZ 7 helps restaurants, healthcare providers, furniture stores, startups, local businesses, and small business to medium-sized companies grow through digital advertising, websites, and connected TV advertising. Marketing services in Los Angeles, including SEO, social media, and branding...
Top Services:
Digital Marketing
Social Media Marketing
SEO
Advertising
PPC
Show more
Location
Los Angeles, California
Number of Employees
Under 49
Average Hourly Rate
$150/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
3 Projects Listed
EPRIZ 7, LLC Services
Digital Marketing
Social Media Marketing
SEO
Advertising
PPC
Branding
Package Design
Web Design
Web Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Radiant partners with ecommerce brands to enable them to be their best version, thanks to our expertise in Shopify web design, development and website optimisation. We help brands make an impression online, increase their audience and convert more sales...
Top Services:
Web Design
Web Development
eCommerce Development
Digital Strategy
UI/UX Design
Show more
Location
Birmingham, United Kingdom
Number of Employees
Under 49
Minimal Budget
$10,000 - $25,000
Portfolios Count
1 Project Listed
Radiant Services
Web Design
Web Development
eCommerce Development
Digital Strategy
UI/UX Design
Mobile App Development
SEO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Tropic Skincare
Lando Norris
KAYALI
Pai Skincare
Cowshed
teapigs
Georgia Hardinge
Sea Island Coffee
Muru Jewellery
Godiva Chocolate
Data sourced from the agency's DesignRush profile
Radiant Reviews & Testimonials
Caroline Campbell
Review from Google
5.0★
Caroline Campbell's Review Sourced from Google
We recently moved over to Radiant after struggling to gain enough traction with our previous developers, and the difference has been night and day. The onboarding process was seamless – they uploaded all of our existing tasks straight into their platform, making the transition effortless. Their system makes communication incredibly easy, with tasks and chat all in one place, so nothing ever gets lost.
Our account manager has been outstanding – proactive, full of ideas, and always willing to go the extra mile. Nothing is ever too much trouble, and we feel like we finally have a true partner invested in our success. The whole experience with Radiant has been smooth, professional, and genuinely refreshing. We couldn’t recommend them highly enough.
Meg Bishop
Review from Google
5.0★
Meg Bishop's Review Sourced from Google
A really great agency with super friendly staff. I've worked with Radiant for a few years and they're such a great bunch. If you're thinking of working with an agency, I definitely recommend speaking with Radiant! Hollie is also a fantastic account manager.
Alan Emmanuel
Review from Google
5.0★
Alan Emmanuel's Review Sourced from Google
The Full Fat team were a great support to help me get my store up and running in no time! They did a great job with the UX and customizing the theme as per my requirements. Super professional and prompt with their responses. Looking forward to continuing to work with them.
Kudos to James leading the team.
Reviews verified by DesignRush and sourced from the agency's profile
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Transform Agency is an expert e-commerce web development agency, dedicated to delivering custom software solutions and optimizing online stores for the highest performance, speed, and conversion rates...
Top Services:
eCommerce Development
Web Development
Software Development
Web Design
UI/UX Design
Show more
Location
Warsaw, Poland
Number of Employees
50 - 99
Average Hourly Rate
$50/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
1 Project Listed
Transform Agency Services
eCommerce Development
Web Development
Software Development
Web Design
UI/UX Design
CRO
WordPress Website Design
SEO
PPC
eCommerce
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Vision to Growth. Siamo l'AI-First Digital Agency che trasforma idee ambiziose in risultati.
We are a group of specialized digital agencies, organized around our clients' goals. Using our method, we design and implement digital journeys to help brands realize their full potential in the global marketplace, taking care of every detail. We love working for our clients and the people we believe in...
Top Services:
AI Development
Web Development
eCommerce Development
Digital Strategy
Branding
Show more
Location
Pesaro, Italy
Number of Employees
100 - 249
Average Hourly Rate
$60/hr
Minimal Budget
$10,000 - $25,000
Websolute Services
AI Development
Web Development
eCommerce Development
Digital Strategy
Branding
Digital Marketing
SEO
Advertising
Social Media Marketing
eCommerce
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Scavolini
TeamSystem
Vidas
Neutromed
OVS Group
Livigno
Segafredo
Ernestomeda
Mail Boxes etc.
Ariston
Data sourced from the agency's DesignRush profile
Websolute Reviews & Testimonials
Petra Caporale
Review from Google
1.0★
Petra Caporale's Review Sourced from Google
Hoping to receive a response and that you'll take immediate action (finally). There's been a scam circulating online for quite some time, pretending to be you! Be careful, because people who don't know what they're talking about will assume you're the scammers. If you give me an email address where I can write, I'll send you screenshots. Even a journalist mentioned it. How come you haven't noticed?
macitynet
Review from Google
5.0★
macitynet's Review Sourced from Google
It's a fantastic location, and when you walk in, you're amazed that so many people work in this think factory... then they show you the basement, the attic, and then the rooms and halls, and you're even more amazed.
If I weren't a free animal, it would be the place I'd like to be "locked up."
:-)
Reviews verified by DesignRush and sourced from the agency's profile
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Building Powerful Digital Systems That Drive Growth
KuWeX Studios is a modern digital agency focused on helping businesses grow through smart technology, creative design, and data-driven marketing. We specialize in building high-converting websites, running performance-based ad campaigns, and developing automation systems that streamline operations. Our...
Top Services:
Digital Services
Graphic Design
Branding
Logo Design
Design Services
Show more
Location
Harare, Zimbabwe
Number of Employees
Under 49
Average Hourly Rate
$50/hr
Minimal Budget
$10,000 - $25,000
KuWeX Studios Services
Digital Services
Graphic Design
Branding
Logo Design
Design Services
Web Design
eCommerce Development
Web Development
WordPress Website Design
Software Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Orbit Media Group, based in New Albany, Ohio, is a full-service digital marketing agency specializing in lead generation, web development, branding, and strategic marketing. We focus on tailor-made strategies that drive tangible results, using the latest technologies and innovative practices to help...
Top Services:
Web Design
Logo Design
UI/UX Design
Digital Services
Web Development
Show more
Location
New Albany, Ohio
Number of Employees
Under 49
Average Hourly Rate
$150/hr
Minimal Budget
$10,000 - $25,000
Orbit Media Group Services
Web Design
Logo Design
UI/UX Design
Digital Services
Web Development
Digital Marketing
Branding
PPC
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
CWCC Inc.
Safe Harbor Group
Reliant Exteriors
Evolve Roofing and Siding
NAI Ohio Equities
QC Capital
Sterling Wealth Partners
Buckeye Interior Design
Healthy New Albany
Columbus Young Professionals
Data sourced from the agency's DesignRush profile
Orbit Media Group Reviews & Testimonials
Kristen Ricordati
Review from Google
5.0★
Kristen Ricordati's Review Sourced from Google
I’ve had a truly fantastic experience working with Orbit. Every member of the team is not only incredibly knowledgeable but also kind, thoughtful, and genuinely collaborative. They approach every project with care and an unwavering commitment to delivering the best possible experience for their clients. It’s clear that they take pride in their work and go above and beyond to support those they partner with. I can’t recommend them highly enough. They’ve been exceptional partners, and I’m so grateful for the opportunity to work with them.
Cross Point Christian Church
Review from Google
5.0★
Cross Point Christian Church's Review Sourced from Google
Orbit totally nailed it with our new website setup! They were there for us every step of the way, being professional, friendly, and helpful. Their team made the whole process smooth and enjoyable, and we are thrilled with the results. Orbit is the way to go!
Samuel Karam
Review from Google
5.0★
Samuel Karam's Review Sourced from Google
Orbit Media Group is one of a kind! They helped me design a digital marketing plan that tremendously helped my business from Day 1. Thank you to Evan in particular. He took the time to understand my needs, and created a plan tailored around exactly what I needed. HIGHLY recommend!
Reviews verified by DesignRush and sourced from the agency's profile
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Let's build your online store with Magento and experience the true e-Evolution in eCommerce.
Neosolax, the leading ecommerce website design and development company in Australia, brings over 15 years of expertise in Adobe Commerce, Magento Open Source, Shopify and WooCommerce...
Top Services:
eCommerce Development
SEO
Digital Marketing
PPC
Web Development
Show more
Location
Melbourne, Australia
Number of Employees
Under 49
Average Hourly Rate
$20/hr
Minimal Budget
$10,000 - $25,000
Neosolax Pty Ltd Services
eCommerce Development
SEO
Digital Marketing
PPC
Web Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Chihuly
J20 Sports
BONZ
New Clothing
Data sourced from the agency's DesignRush profile
Neosolax Pty Ltd Reviews & Testimonials
Asvine Ganeshan
Review from Google
5.0★
Asvine Ganeshan's Review Sourced from Google
It’s a pleasure working with the team at NeoSolax. The team is very organized and responsive. With Muditha’s many years of experience, we are constantly made to feel confident, and at ease. The team is very flexible and goes out of their way to support and ensure that the exact requirement is understood whilst working towards developing the best platform for our customers.
Reviews verified by DesignRush and sourced from the agency's profile
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TipTop Global Ventures was founded in 2017 with a single observation: businesses everywhere wanted to sell online but had no idea how to navigate the platforms. Nine years later, our 20+ person team serves brands across three continents, managing millions in e-commerce revenue across Amazon, Shopify, TikTok...
Top Services:
eCommerce Development
Web Development
eCommerce
Location
Hallandale Beach, Florida
Number of Employees
Under 49
Average Hourly Rate
$250/hr
Minimal Budget
$10,000 - $25,000
TipTop Global Ventures Services
eCommerce Development
Web Development
eCommerce
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Carrot Sun
L'eau Swiss
Miami Open BG
LevandLearn
Handy Dudes
HomePal
Salon Oasis MedSpa
Data sourced from the agency's DesignRush profile
TipTop Global Ventures Reviews & Testimonials
Avi Cohen
Review from Google
5.0★
Avi Cohen's Review Sourced from Google
Wanted to launch on TikTok Shop in early 2026 and had tried two other agencies before TipTop. Both lost money.
TipTop's first call was a fit-check, not a sales pitch. They told us straight: TikTok Shop is creator-driven, not Amazon. If you don't have an active affiliate program with 3 to 5 producing creators, your ads burn budget into an empty audience. They had us send 280 product samples to micro-creators before we spent a dollar on ads.
First 30 days: 47 of those creators posted, top 8 produced $80K in GMV before any paid spend. Then they layered Spark Ads on the top creator videos and another $4K of ad spend produced $48K more.
What I liked: they actually understand the operational mechanics, not just the marketing theory. The cadence (samples first, then tier 1 commission upgrade, then Spark Ads on creator-credit content) is something other agencies talk about but few execute consistently.
8 months in, TikTok Shop is 22% of our D2C now.
Avi Sheshbesh
Review from Google
5.0★
Avi Sheshbesh's Review Sourced from Google
Working with Tip Top Global has been a great experience. They built our website exactly how we envisioned it and continue to maintain it with fast response times and strong support. It’s rare to find a team that’s both professional and easy to work with, highly recommend.
Seth Segev Urman
Review from Google
5.0★
Seth Segev Urman's Review Sourced from Google
Switched our Amazon FBA account from a percentage-of-ad-spend agency to TipTop's fixed-fee model 8 months ago.
The numbers since: ACOS dropped from 32% to 19%. Account health back to "good" within 60 days. Zero suspensions in 8 months despite a Brand Registry IP complaint that came in around month 3 (they handled it without it ever escalating).
The thing that's different is the cadence. They run a Tuesday account health meeting on every account, address every notification within 72 hours, and treat inventory reorder math as a marketing variable not a finance variable. Nobody else we'd worked with operated that way.
We pay them less per month than our previous agency for more visible work. Weekly time logs. Direct founder access on every call. Recommend them if you're tired of agencies that won't show their hours.
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Squadkin is a premier provider of web development and digital marketing services, serving businesses and brands worldwide. Our team, with over four decades of experience, has successfully assisted numerous billion-dollar organizations in seamlessly managing their growth and design operations...
Top Services:
eCommerce Development
Web Development
Web Design
UI/UX Design
SEO
Show more
Location
Ahmedabad, India
Number of Employees
Under 49
Average Hourly Rate
$30/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
3 Projects Listed
Squadkin Technologies Pvt. Ltd. Services
eCommerce Development
Web Development
Web Design
UI/UX Design
SEO
PPC
eCommerce
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Squadkin Technologies did great help when i was in critical issues very experience team and very cooperative peoples really very good and professional.Excellent service i received till today
Unes Shaikh
Review from Google
5.0★
Unes Shaikh's Review Sourced from Google
Till now I have met the best e-commerce guy, he solved all my quarries and helped me a lot, most genuine and best Squadkin Technologies Pvt. Ltd
Piya Patel
Review from Google
5.0★
Piya Patel's Review Sourced from Google
Squadkin Technologies did an amazing job on our Shopify store. Their team was professional, responsive, and delivered a fantastic product on time. Highly recommend!
Reviews verified by DesignRush and sourced from the agency's profile
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4 Frequently Asked Questions About eCommerce Consultants
What do eCommerce consultants specialize in?
eCommerce consulting companies focus on creating marketing and brand marketing strategies to help brands reach their goals. This includes reaching a wider audience, closing more deals and boosting their profit.
Most of them also offer development services and build cutting-edge apps and websites that are fully functional and eye-catching.
Here’s a list of what they do:
Research and analytics
A roadmap and strategy development
Monitoring reviews and customer service
Marketing and advertising strategy
Online store code audits
Custom app and web development
User experience development
Conversion optimization
Advising on product/niche selection
Quality assurance and testing
And more
How much do eCommerce consulting companies charge?
There are several aspects to consider when it comes to the cost of eCommerce consulting services.
On the one hand, it will depend on the company’s expertise. The more skilled and experienced an eCommerce business consultant is, the higher the fee will be.
On the other hand, the location also affects the project cost. For instance, an NYC-based agency is likely to charge more than a company located in Boston.
Finally, the scope and the timeframe of the project will also influence the final cost.
Most of the top eCommerce consulting agencies charge per hour and the price varies between $50 and $150.
Why hire an eCommerce consulting agency?
While ecommerce opens the doors to much bigger markets, it also comes hand-in-hand with fierce competition. eCommerce consulting agencies help businesses develop every aspect of their digital strategy to increase competitiveness and profits.
They are experts in analyzing your business needs, your target market and competition and creating strategies that will lead to business growth.
Here are the top five reasons why you should invest in a certified eCommerce consultant:
1. Reaching The Right Audience
There are more than 2 billion online shoppers in the world. [Statista]
However, not all of these consumers are your audience.
To make every penny invested in your digital business count, you need to focus on the right market.
An eCommerce consultant can help you achieve that by:
Researching the buyer persona: They will describe your ideal clients, discover their likes and dislikes, the buying decisions they make as well as the challenges they face.
Analyzing customer lifecycles: They identify the steps your leads go through before and after they convert or complete a purchase. Thus, by studying each of these phases they will come up with strategies for customer retention and revenue increase.
Retargeting: They will also run retargeting ads and target people who are already familiar with what you offer to make them reengage with your brand.
Your partners’ strategy will help you speak your audience language and put your products in front of the right people who are more likely to make purchases.
2. Improving Customer Service
93% of consumers would make a repeated purchase with brands that offer excellent customer service. [HubSpot]
Building loyalty is the best tool eCommerce businesses can use for improving customer retention and increasing the number of returning clients.
However, trust is not given, rather it is something that should be earned.
Great customer service can help you establish long term relationships. And eCommerce consulting agencies will provide you with actionable tips on how to create memorable customer experiences.
Or, they can implement the following strategies:
Send personalized messages and replies
Provide fast customer support
Experiment with discounts and trial offers
Analyzing customer feedback
And more
3. Enhancing Your Brand Image
Brands have as little as 7 seconds to make a first impression. [Forbes]
Before potential clients click the “buy now” button, they will certainly research your brand. So, depending on where you sell, they will either visit your website or social media profiles to see how credible you are.
And when they do that they will form their opinion about your business within seconds.
Your brand identity is of key importance for getting a winning impression.
A few factors to be considered here are:
A strong logo
Clearly defined values
Unique and high-quality content
Social proof and positive reviews
And more
eCommerce consulting companies will provide you with analysis and solutions on what branding elements you should focus on so that you complete more purchases successfully.
4. Increasing Sales
The average cart abandonment rate is 79.17%. [OptinMonster]
A huge number of shoppers never complete their purchases. They abandon their shopping carts for different reasons including:
Extra costs (shipping, tax fee, etc.)
Requests for account creation
Requirements of credit card info
Long checkout process
And more
eCommerce consulting firms can help you deal with uncompleted purchases by:
Getting inside the heads of your clients and analyzing their behavior to understand what drags them from completing their purchases
Putting together cart recovery strategies including sending personalized emails and remarketing
Making the shopping process easier and smoother
What questions to ask before hiring an eCommerce consulting agency?
Do you have experience in working on similar projects?
What eCommerce consulting services do you offer?
What is your plan for adjusting your services to meet our business needs?
What is your process for creating a roadmap?
What do you think about our brand?
Based on what you see, what improvements do you think can be made?
What results can you promise to deliver and how will you measure them?
Who will work on our project and who will be the main point of contact?
How will we be involved?
How does your pricing work? Are there extra charges to the original quote?
