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I was recently a candidate working with Catalina Consultants for a role at Single O, and unfortunately, the experience was extremely disappointing from start to finish.
From the initial call, it was clear the consultant had very limited knowledge about the company — including basic details such as its size or whether the role offered any flexibility. I was told they would follow up with more information, but I never heard back. I was then booked into an interview without ever receiving a job description. After asking multiple times, I was eventually sent the job advert again — not an actual JD.
I interviewed with the CEO on a Friday and was told by the following Tuesday that the team loved me and I’d be progressing to the next stage, to meet the leadership team on site. When I asked for more detailed feedback, they were unable to provide any. By the end of that week, nothing had been scheduled. When I followed up, I was told I was “first on the list” and they were just working out schedules.
A week later — still no communication. I emailed the CEO directly and received no response. After three weeks, I finally got someone from Catalina on the phone, who apologised and told me the role had been pulled. No prior notice, no proper communication — just an unprofessional and disorganised experience from start to finish.
As someone who works in HR, I place high value on candidate care and professionalism. This experience has left such a bad impression that I would never consider engaging Catalina Consultants in a professional capacity. Furthermore, based on this process, I would also choose not to be a customer of Single O.