Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
United States × California × Recruiting × Media & Communications ×Clear Filters
VerifiedVerified by the DesignRush team for authenticity and credibility.
World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms...
Top Services:
Customer Support
Call Centers
BPO
Phone Answering Services
Transcription Services
Show more
Location
San Francisco, California
Number of Employees
1000 & Up
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
8 Projects Listed
Hugo Services
Customer Support
Call Centers
BPO
Phone Answering Services
Transcription Services
Translation Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Google
Meta
Outschool
Topicals
Attentive
Faire
Sakara
Aurora
Data sourced from the agency's DesignRush profile
Hugo Reviews & Testimonials
Greg Digneo founder at content guppy
5.0★
B2B Review from Greg Digneo
Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.
Nimmit Shah Owner at Pi Asset Management Ltd
5.0★
BPO Review from Nimmit Shah
Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.
Jambu Subramanian Senior Manager of Operations at Kasha Global
5.0★
Customer Support Review from Jambu Subramanian
Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
BLT Recruiting is build on one simple truth: the right talent drives success. We specialize finding high-impact professionals who don't just fill roles—they elevate teams. With a sharp focus on precision hiring and deep industry expertise, we connect businesses with game-changing candidates, ensuring every...
We help build brands that competitors can't chase and culture can't ignore.
We build brands that own culture, not chase it. Founder-led brand studio for sports and entertainment, with lifestyle clients including Nike, Disney, Roku, Live Nation, Red Bull, and Netflix...
Edvenity is an all-in-one AI recruiting platform that helps hiring teams screen candidates, conduct AI interviews, run assessments, and manage the entire hiring process in one system...
We're a family-owned company in Southern California that strives to provide effective online marketing solutions and business processes that we tailor for the individual needs of each business...
Our Model Is Much Different And Way Better Than the Usual Offshoring Nonsense.
Our Yourshore model is intentionally designed to give you the very best remote engineering solution that solves for all the usual pain points that plague traditional offshore vendors...
Xynario, a certified HubSpot partner, specializes in solving your lead generation and sales challenges. We provide high-quality leads, optimize sales funnels, and offer expert staffing solutions to help you achieve predictable revenue growth. Let us drive your success!...
Your Trusted Partner For Enterprise AI, Planning, Analytics & Automation
GenXAI is a publicly listed technology company building enterprise planning and data systems. Our team of 450+ consultants delivers Anaplan and SAP led implementations, ERP transformation, data analytics and engineering, and application development for clients across India, the United States, Malaysia, and...
4.8
4.8
