Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
United States × California × Recruiting × Software & IT Services ×Clear Filters
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World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms...
Top Services:
Customer Support
Call Centers
BPO
Phone Answering Services
Transcription Services
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Location
San Francisco, California
Number of Employees
1000 & Up
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
8 Projects Listed
Hugo Services
Customer Support
Call Centers
BPO
Phone Answering Services
Transcription Services
Translation Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Google
Meta
Outschool
Topicals
Attentive
Faire
Sakara
Aurora
Data sourced from the agency's DesignRush profile
Hugo Reviews & Testimonials
Greg Digneo founder at content guppy
5.0★
B2B Review from Greg Digneo
Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.
Nimmit Shah Owner at Pi Asset Management Ltd
5.0★
BPO Review from Nimmit Shah
Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.
Jambu Subramanian Senior Manager of Operations at Kasha Global
5.0★
Customer Support Review from Jambu Subramanian
Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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Premiere Mobile Applications
75+ Mobile Apps Shipped. 12+ Apps Featured by Apple & Google. 20M+ Downloads...
Top Services:
Mobile App Development
Product Design
UI/UX Design
Design Services
Web Design
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Location
Irvine, California
Number of Employees
Under 49
Average Hourly Rate
$70/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
12 Projects Listed
TouchZen Services
Mobile App Development
Product Design
UI/UX Design
Design Services
Web Design
Web Development
Software Testing
Software Development
Business Consulting
Staff Augmentation
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
UCLA
Beachbody
FullyRaw by Kristina
Children's Hospital Los Angeles
Harman/Kardon
Amalfi Jets
JetBay
SHRED
Get Cover
Cancer Buddy
Data sourced from the agency's DesignRush profile
TouchZen Reviews & Testimonials
Shaya Ghanouni COO at InstaStylin
5.0★
Mobile App Development Review from Shaya Ghanouni
The Touchzen team was amazing!! They were always responsive and ready to incorporate our feedback. The quality of their work was great and the tips they gave us during development were extremely helpful. We would gladly work with them again.
Domenic Fraboni COO at The Mobility Method LLC
5.0★
Mobile App Development Review from Domenic Fraboni
We couldn't be more pleased with our experience with TouchZen. They took over a bad situation left behind by our previous development team and have been able to continue to build new features while cleaning up the old project. We have been very pleased with their developers responsiveness as well as the project management. I would highly recommend working with them for any of your web or mobile app development needs.
Brett Lassig President at Get Cover LLC
5.0★
B2C Apps Review from Brett Lassig
We have been extremely impressed with TouchZen's development team behind the Get Cover Mobile App. Their approach has been collaborative, and responsive to the needs of our warranty and claims environment.The app is intuitive for end users while still delivering the robust functionality needed on the backend, especially around claims processing, and real-time updates.Their diligence has made a significant impact. Features like streamlined claim submission, status tracking, have enhanced both customer satisfaction and operational efficiency.Overall, this highly capable and professional development team has delivered quality work and stands behind it. We look forward to continuing to build and scale with them.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Our IT recruiting agency, ITExpert, specializes in finding highly skilled IT specialists all over the world. This way, you can save time and focus on business development instead of searching for employees and micromanaging...
At Zuswork, our recruitment experts are dedicated to connecting qualified talent with incredible employers. We believe connection is key to success and growth for everyone involved, employees and employers...
Empowering Our Partners To Revolutionize the Globe
Zenith Strategic Global Partners (Zenith SGP) is a trusted executive search and consulting firm, delivering talent solutions and strategic insights worldwide. We specialize in executive search and human capital services, consulting, strategy, expert advisory, mergers and acquisitions, leadership development...
AccessiWise has the vision of ensuring digital applications and documents are accessible. We strive to help companies achieve accessibility goals for individuals with disabilities. We understand the importance of being compliant with ADA standards as per WCAG and Section 508 for digital customers...
Influx.com are the experts in on-brand 24/7 customer support, since 2013..
Influx.com is the #1 on-demand service partner for growing brands. Since 2013, Influx has been trusted by 750+ brands & delivered fully managed, on-brand support, 24/7, on month-to-month plans. Our human + AI teams deliver better customer experience for e-commerce, SaaS, Tech brands worldwide...
Manage global contractors: hire, vet, track and pay.
EliteBrains helps companies hire, verify, pay, and manage remote developers and contractors worldwide, compliantly and without setting up a local entity...
Human Capital Management Talent Management Solutions Data Driven Insights
Prestige Development Group (PDG) specializes in human capital management, talent optimization, and contingent workforce solutions. With services spanning recruitment, performance management, contingent staffing, and employee engagement, PDG helps organizationsincluding private, state, and federal...
Scale Your Business With Quality Outsourced Teams In Back Office Support.
RPM stands out as a comprehensive solution provider, offering bilingual expertise in both English and Spanish, with the flexibility to provide full-time or part-time dedicated resources, fully managed to meet diverse operational needs. Our capabilities span a wide spectrum, encompassing intricate back-office...
Largest Global Asian-American Executive Search & HR Consulting Firm in the World
HRCap, Inc. was founded in 2000 with the vision to connect talented candidates to successful organizations to unlock potentials and create greater value. We operate globally with focus in North America, Europe and APAC areas. With our rich history, seasoned capacities, and press-worthy accomplishments, we are...
Your trusted technology partner for AI, cloud, product engineering, and digital innovation.
At Saguna Consulting, we work alongside businesses to create, build, and improve digital products powered by the latest in AI, cloud computing, and modern software engineering. We provide businesses with innovative, scalable technology solutions, helping to overcome tough business problems, boost operational...
Xynario, a certified HubSpot partner, specializes in solving your lead generation and sales challenges. We provide high-quality leads, optimize sales funnels, and offer expert staffing solutions to help you achieve predictable revenue growth. Let us drive your success!...
Mindlance is a leading global provider of innovative workforce staffing solutions, dedicated to transforming businesses through cutting-edge services...
Eightfold AI empowers organizations to recruit efficiently, retain top talent, and upskill/reskill their workforce. Operating in 155+ countries and 24 languages, our platform leverages advanced analytics to drive diversity and transform talent into a strategic advantage...
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