Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
VerifiedVerified by the DesignRush team for authenticity and credibility.
World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms...
Top Services:
Customer Support
Call Centers
BPO
Phone Answering Services
Transcription Services
Show more
Location
San Francisco, California
Number of Employees
1000 & Up
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
8 Projects Listed
Hugo Services
Customer Support
Call Centers
BPO
Phone Answering Services
Transcription Services
Translation Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Google
Meta
Outschool
Topicals
Attentive
Faire
Sakara
Aurora
Data sourced from the agency's DesignRush profile
Hugo Reviews & Testimonials
Greg Digneo founder at content guppy
5.0★
B2B Review from Greg Digneo
Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.
Nimmit Shah Owner at Pi Asset Management Ltd
5.0★
BPO Review from Nimmit Shah
Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.
Jambu Subramanian Senior Manager of Operations at Kasha Global
5.0★
Customer Support Review from Jambu Subramanian
Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Excellence in Recruiting Executives Nationwide Since 1967
Bristol Associates specializes in highly focused, personalized executive search in all verticals for Casino Gaming; CBD; Facility and Concession; Food and Beverage; Healthcare; Hotel and Resort; Nonprofit; Restaurant; and Travel, Tourism, and Attraction...
Outsourcing Superiority Achieved Though The Global Impact Advantage
Global Impact Sourcing LLC is a social cause-based business process outsourcing company that is in the forefront of teaching companies on the inner workings and benefits of impact sourcing as well as how companies can most effectively profit from impact sourcing. Businesses not only gain economic...
The HR Innovator Group helps businesses transform their peopler operations with customized HR support, compliance expertise, and HR technology optimization, building scalable systems that drive growth and culture...
Empowering Our Partners To Revolutionize the Globe
Zenith Strategic Global Partners (Zenith SGP) is a trusted executive search and consulting firm, delivering talent solutions and strategic insights worldwide. We specialize in executive search and human capital services, consulting, strategy, expert advisory, mergers and acquisitions, leadership development...
Executive Search and Leadership Advisory Firm in the Americas Since 1992.
Barbachano International (BIP) is the premier Executive Search and leadership advisory firm in the Americas with a focus on diversity and multicultural target markets. Since 1992, BIP and its affiliates have served over 50% of Fortune 500 Companies...
Nationwide Human Resources Consulting and On-Demand Human Resources Outsourcing
CA HR Services employs seasoned HR professionals with years of hands-on experience in a variety of industries. Collectively, our team possesses over 200 years of HR and Recruiting experience!Responsiveness - We serve as your "On-Call/On-Demand HR Department," always on standby, ready to respond to all your...
PSG Global Solutions stands as a leading provider of end-to-end recruiting talent acquisition and workforce management solutions, dedicated to shaping the future of global workforce dynamics...
ALLSTARSIT is an international outstaffing service provider that helps businesses recruit, pay, insure, and support top global talent with payroll, benefits, and more...
BrainGain Recruiting is a leading recruiting and talent acquisition firm, dedicated to providing exceptional staffing solutions across diverse industries. Committed to excellence, we offer a comprehensive range of services tailored to meet the unique needs of our clients...
Established in 1972, Eastridge Workforce Solutions is an employee-owned provider of full-service talent acquisition and management solutions for companies globally. Ranked as a top professional recruiting firm by Forbes and in the top 1% of firms by Staffing Industry Analysts, Eastridge proudly helps more...
TanaMSession.com is a woman/minority-owned small enterprise Human Resources firm specializing in organizational and change management, executive leadership coaching and Diversity, Equity, Inclusion & Belonging...
Edvenity is an all-in-one AI recruiting platform that helps hiring teams screen candidates, conduct AI interviews, run assessments, and manage the entire hiring process in one system...
Dedicated virtual assistants, fully vetted and fully managed.
Stellar Staff places dedicated, full-time virtual assistants with US businesses that need real capacity, not another freelancer to manage. Clients interview a shortlist of pre-vetted candidates, pick the one they want, and start in five to six days. We handle sourcing, screening, onboarding, payroll, taxes...
Artisan Talent is a premier creative staffing agency that has been redefining talent solutions since its inception. Committed to excellence, we offer a comprehensive suite of services tailored to the unique needs of the creative, digital, and marketing industries...
California employment law is complicated and constantly changing. To stay current and in compliance, professional HR support is critical. South Bay HR delivers quality, affordable professional human resources and recruiting services for employers throughout Southern California. Our company’s expertise...
Idomeneo Enterprises is a strategic business process outsourcing firm, specializing in Human Resources. Headquartered in West Hollywood, CA Idomeneo Enterprises provides HR solutions for emerging and mid sized companies. Idomeneo’s strategy of providing human resources expertise, technology leveraged...
Keeping innovation as agile as possible in a fast-paced digital world has become a matter of survival for lots of businesses. The ability to compete across industries relies heavily on the talent that a company hires. The Canon Recruiting Group, established in 1980, is a WBENC certified professional...
Riviera Advisors is a premier global human resources consulting firm that specializes in helping organizations develop stronger internal recruiting and staffing capabilities. Working with organizations across virtually every industry, from start ups to Fortune 500s, Riviera Advisors blends an unparalleled...
We're a family-owned company in Southern California that strives to provide effective online marketing solutions and business processes that we tailor for the individual needs of each business...
Largest Global Asian-American Executive Search & HR Consulting Firm in the World
HRCap, Inc. was founded in 2000 with the vision to connect talented candidates to successful organizations to unlock potentials and create greater value. We operate globally with focus in North America, Europe and APAC areas. With our rich history, seasoned capacities, and press-worthy accomplishments, we are...
HR Options is guided by unwavering principles, building lasting relationships for over 35 years. Founded in 1984, our entrepreneurial spirit and commitment to excellence drive our success. Our core values of loyalty, humility, kindness, and more shape our company culture. We cherish the extraordinary client...
Founded in 1990, Solomon Page is a specialty niche provider of EOT, staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our...
Building trust in society and solving important problems.
We’re a network of firms in 155 countries with over 284,000 people who are committed to delivering quality in BPO, project management, assurance, advisory, IT, and tax services...
Mindlance is a leading global provider of innovative workforce staffing solutions, dedicated to transforming businesses through cutting-edge services...
Every Service We Provide. Every Fiber of Our Company Culture.
Russell Tobin, one of the nation’s leading minority-owned project management, recruitment, employer of record , business consulting, and staffing advisory firms, offers a tailored approach to helping organizations connect with direct hire and contract employees across a variety of skill sets and...
Eightfold AI empowers organizations to recruit efficiently, retain top talent, and upskill/reskill their workforce. Operating in 155+ countries and 24 languages, our platform leverages advanced analytics to drive diversity and transform talent into a strategic advantage...
Your Trusted Partner For Enterprise AI, Planning, Analytics & Automation
GenXAI is a publicly listed technology company building enterprise planning and data systems. Our team of 450+ consultants delivers Anaplan and SAP led implementations, ERP transformation, data analytics and engineering, and application development for clients across India, the United States, Malaysia, and...
4.8
4.8
