Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
United States × Staffing × Finance × Sort by: Number of Reviews ×Clear Filters
VerifiedVerified by the DesignRush team for authenticity and credibility.
World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms...
Top Services:
Customer Support
Call Centers
BPO
Phone Answering Services
Transcription Services
Show more
Location
Chicago, Illinois
Number of Employees
1000 & Up
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
8 Projects Listed
Hugo Services
Customer Support
Call Centers
BPO
Phone Answering Services
Transcription Services
Translation Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Google
Meta
Outschool
Topicals
Attentive
Faire
Sakara
Aurora
Data sourced from the agency's DesignRush profile
Hugo Reviews & Testimonials
Greg Digneo founder at content guppy
5.0★
B2B Review from Greg Digneo
Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.
Nimmit Shah Owner at Pi Asset Management Ltd
5.0★
BPO Review from Nimmit Shah
Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.
Jambu Subramanian Senior Manager of Operations at Kasha Global
5.0★
Customer Support Review from Jambu Subramanian
Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Gitmax is a global, AI-powered recruiting and staffing company dedicated to connecting the right talent with the right opportunities. By combining advanced artificial intelligence with human expertise, we help organizations build high-performing, high impact teams efficiently and responsibly...
Blue Signal is a distinguished executive search and recruiting firm, dedicated to delivering top-tier talent acquisition solutions across various industries. Committed to excellence, we offer a comprehensive suite of services tailored to meet the unique needs of our clients...
Happy and Engaged Developers for Long-Term Success
We help your tech-savvy company find and hire software developers in South America, specially in Colombia, through a bold model that achieves long-term engagements with local legal contracts and benefits. Our unique model maximizes developers salaries without increasing the hiring-company end cost. Our...
Transform Your Workflow with Highly Skilled Virtual Assistants.
Keach Assistants is a U.S.-based virtual assistant company specializing in providing expert bookkeeping, accounting, eCommerce, and data entry services. Our team of highly skilled virtual assistants is equipped to handle the complexities of modern business tasks, helping you streamline operations and improve...
Softude is a top AI agent development company in the USA, delivering intelligent AI systems and enterprise software solutions to businesses globally. CMMI Level 5 appraised. 20 plus years of experience...
At GoInspo, we believe in the power of strategy and inspiration to engage and bring audiences together. Our mission is to provide our clients with the experiential marketing they need to produce events to positively stimulate and influence consumers, partners, and team members alike. We staff events, film...
TEDMOB is the top web, mobile app, and AI development company providing end-to-end digital solutions for enterprises, startups, and fast-growing companies across Lebanon, Saudi Arabia, UAE, and the wider Middle East...
ALLSTARSIT is an international outstaffing service provider that helps businesses recruit, pay, insure, and support top global talent with payroll, benefits, and more...
Modern-Day Matchmakers - Our Talent Is Finding Yours!
PCR Staffing is a recruiting agency that provides companies in across the nation with timely top talent and custom staffing strategies through four specialized hiring models: Direct Hire, Contract, Contract to Hire, Statement of Work.We have a trusted track record as a recruiting partner that delivers...
Lana Talent is a Miami-based recruitment agency specializing in connecting U.S. companies with highly skilled professionals from Latin America. By leveraging a network of over 100 recruiters, Lana Talent offers services like Talent Augmentation and Talent Delivery, focusing on cultural fit and cost-effective...
Bringing Bright Ideas to the Table, to Find the Right Solutions Together.
Oxford Global Resources is an IT training, talent-driven staffing and consulting company with more than 30 offices across North America and Europe. We provide you with the flexibility to scale your workforce in various ways and build a customized solution to meet your objectives. Our services range from...
BrainGain Recruiting is a leading recruiting and talent acquisition firm, dedicated to providing exceptional staffing solutions across diverse industries. Committed to excellence, we offer a comprehensive range of services tailored to meet the unique needs of our clients...
IFG specializes in mid to professional-level staffing across industries including medical, accounting and finance, legal, sales, and customer service. Our dedicated focus empowers us to deliver top-notch candidates, along with unparalleled trust, attention, and value...
Artech is the largest Women & Minority owned IT staffing firm in the US, with US$ 800 million annual revenue run rate in 2021 and a footprint across the globe. With nearly three decades of experience, Artech empowers businesses through applied human intelligence and offers a spectrum of services...
Seasoned C-Suite and Business Unit leaders around the world work with our Managing Principal & Co-Founder Ron Bates to conquer unique challenges that drive aggressive business outcomes in highly competitive industries...
PSG Global Solutions stands as a leading provider of end-to-end recruiting talent acquisition and workforce management solutions, dedicated to shaping the future of global workforce dynamics...
LivingLLoyd is more than a concept – it is a combination of pride, culture and the desire to hire smart and deliver the very best outcome. Internal staff embrace it, candidates and contract workforce welcome its strength, and clients benefit from its power and promise...
A committed team of good people is working round the clock in recreating the world of Staffing and Talent Acquisition industry by providing efficient solutions.Since its birth in 2008, Maven Workforce has made big strides and become a leader in the Staffing and Talent Acquisition industry. From small to...
Established in 1972, Eastridge Workforce Solutions is an employee-owned provider of full-service talent acquisition and management solutions for companies globally. Ranked as a top professional recruiting firm by Forbes and in the top 1% of firms by Staffing Industry Analysts, Eastridge proudly helps more...
LGC Hospitality is the premier hospitality staffing company in the U.S. We strive to provide a best in class experience for both clients and workers through excellent customer service and a variety of work opportunities. We currently have 30+ locations around the country and are expanding rapidly...
At the forefront of Talent Solutions, AccruePartners is your source for today’s top talent. Our proven proprietary business systems combined with an unwavering commitment elevates our company to the forefront of the recruiting industry. With predictable precision, we deliver top-tier talent solutions across...
We Focus on People First and We Believe That Great People Power Great Companies.
Founded in 2014 by Paul David, Identified Talent Solutions is a recruitment services and talent acquisition consulting firm. Identified Talent Solutions ran as a full service recruitment firm working with many Fortune 500 companies...
AVA is a Premier provider of Top Talent resources for our Client’s Open Job Positions. AVA has consistently been recognized as a “GO TO” Company by our Clients for their resource needs. As a Staffing Services company, we provide Contract (Temporary), Contract to Hire (Temporary to Permanent), Permanent...
Orion Talent helps people discover meaningful careers and businesses grow by finding, delivering, and engaging outstanding talent around the world through best-in-class military hiring, EOR and talent recruitment solutions...
VBeyond Corporation is a Staffing, Search & RPO firm with over 10 years of industry experience. Incorporated in 2006, we are committed to providing the highest level of service in the industry...
Founded in 2000 with a mission to do things differently, NCW is a team of staffing and professional recruitment specialists that deliver innovative solutions to hiring challenges...
Everise offers enterprises the solutions and technology they need to rapidly scale their brands across markets, and to evolve their offering through the product or service lifecycle. Some of the world’s most loved brands have products and services that are tested, protected, supported and sold by Everise...
Your trusted IT training and IT partner for 19 years, BetterWorld Technology gives you a competitive advantage in the ever-evolving digital world.Dedicated to your long-term success, our cloud solutions, managed services, SaaS, cybersecurity and virtual CIO are customized to meet your needs...
From individuals and entrepreneurs, small and medium-sized businesses, right through to large corporations and government bodies, our administrative assistants are helping our clients become more efficient by streamlining their processes...
Founded in 1990, Solomon Page is a specialty niche provider of EOT, staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our...
Every Service We Provide. Every Fiber of Our Company Culture.
Russell Tobin, one of the nation’s leading minority-owned project management, recruitment, employer of record , business consulting, and staffing advisory firms, offers a tailored approach to helping organizations connect with direct hire and contract employees across a variety of skill sets and...
We specialize in recruiting for Human Resources, Office Support, Executive/Administrative Assistants, Finance, Accounting, Creative Services, Graphics, and Marketing roles in the New York Metropolitan area. Our services include Temporary Staffing, Direct Hire, Contract to Hire, Customized Staffing Solutions...
Gainor is a leading, women-owned staffing agency in New York that has been a driving force in the industry since 1982. Our staffing firm immerses itself in fast-growing businesses and candidates’ careers to fully understand their priorities and direction. Our reputation is built on consistently...
The Oxbridge Group, an executive search firm, is dedicated to identifying and recruiting the top investment professionals for investment funds and corporations. Our investment fund client base includes private and public funds of all market capitalizations across all industry verticals. Specific strategies...
Here at WorkProud, we have a history of designing succesful employee reward programs that have helped numerous organizations start a culture of recognition and appreciation. We are confident we can do the same for your organization. Selecting the right partner for program design can make an enormous...
Unlocking Your Company's Potential Starts with Talent.
HireBetter is the award-winning strategic talent partner for entrepreneurial, growth-minded, middle-market companies that need the right solutions to thrive and scale. Recognized by Forbes as one of America's Best Executive Recruiting Firms, HireBetter supports organizational growth and change by developing...
CEI Staffing was formed to successfully fulfill healthcare, administrative, and professional support services for Federal, State, and Local government agencies and commercial entities...
CRI helps business leaders improve hiring with clear, actionable results about each candidate. CRI pre employment assessments feature a unique, proprietary advantage which puts CRI above all other workplace aptitude tests. The Achiever Assessment™ was the first workplace assessment to combine mental and...
Employer enthusiasts and jobseeker advocates, we’re passionate about connecting candidates with opportunities. We’re partnered with a national network of professionals with expertise ranging from corporate support to healthcare. We’ve built our business by assessing client needs and pairing them with...
Empower your organization with comprehensive HR solutions, employee benefits administration, EOR services, streamlined payroll management, and risk mitigation strategies. Our seasoned experts deliver unparalleled client service, leveraging technology and industry insights for your success...
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