Joe Cumiskey Review from Google

1.0★

Joe Cumiskey's Review Sourced from Google

As a small Company 50 employees I would not recommend using Sugar CRM due to my own experience. They nearly put us out of business. Once you sign up you are at their mercy. The big Companies have influence on them. We were simply left high and dry.

Sara Tetlow Review from Google

5.0★

Sara Tetlow's Review Sourced from Google

My company work with Sereno IT Support and they have been extremely helpful and efficient when responding to queries and issues I've had. I would highly recommend them

Will Oldcorn Review from Google

5.0★

Will Oldcorn's Review Sourced from Google

Sereno has been our IT support provider for the past 2.5 years and has been consistently excellent. The team is highly responsive, knowledgeable, and proactive, resolving issues quickly and minimising disruption to the business. They take the time to understand our systems and requirements, providing tailored rather than off-the-shelf support. Communication is clear, professional, and reliable.

James Cooper Review from Google

5.0★

James Cooper's Review Sourced from Google

Sereno help us keep our workplace computers secure, addressing potential issues before they become problems. Their response time is always prompt and their user friendly portal makes managing all our IT needs seamless and efficient. The team is professional, knowledgeable and genuinely cares about supporting our business.

Bertusje de Vries Review from Google

1.0★

Bertusje de Vries's Review Sourced from Google

Do not recommend, they stole my intellectual property and have blocked me.Do not do business with them.

Aaditya Bhadra Review from Google

5.0★

Aaditya Bhadra's Review Sourced from Google

Working at Kanhasoft is an absolute privilege. Every day, I'm inspired by the dedication of our team to deliver exceptional software solutions and unparalleled service. It's a true pleasure to contribute to a company that values innovation, quality, and client satisfaction above all else.

Thomas Booth Review from Google

2.0★

Thomas Booth's Review Sourced from Google

I recently had an experience back in 2022 with Apadmi that I feel compelled to share and have debated whether i should post this. As a professional eagerly looking forward to an interview with Apadmi, I was unfortunately met with a series of disappointments.Firstly, the structured process I was initially promised for the interview was not adhered to. This lack of organisation not only threw me off but also made it challenging to present myself effectively and forced to do a presentation in less than 24 hours notice.More concerning, however, was my interaction with the Managing Director, not sure if he is still there. I found his demeanour not just unprofessional but outright rude. This was disheartening, especially coming from a leadership figure in a reputable company. I've actually never been so humiliated in the professional environment.It's important for companies to remember that interviews are a two-way process. They are not just about evaluating candidates, but also about demonstrating the company's values and culture. Unfortunately, my experience with Apadmi fell short of the professional standards one would expect, however i would say Marcus, one of the board members was a delight in my first stage.I hope my feedback is taken constructively, as it is intended to highlight areas where there is significant room for improvement in how Apadmi manages its recruitment process and senior staff interactions.

Steve Jackson Review from Google

5.0★

Steve Jackson's Review Sourced from Google

Fantastic team, you can rely on them always.. Robert a partner of Apadami is an exceptional individual who supported me with my project in a professional manner. With his excellent peoples skills he will look after you. The person you can rely on anything and keep you assured. Will always go back to Apadami.

Manoj Ranaweera Review from Google

5.0★

Manoj Ranaweera's Review Sourced from Google

Apadmi's ability to spin out technology as separate companies is remarkable. A strong supporter of Manchester tech ecosystem, they became unbeatable in mobile category during the first three years of northern tech awards before it adopted a new structure and ownership. Another remarkable achievement is that the four founders have remained together during all these years. I wish them all the best.

Seiji Nunez Review from Google

5.0★

Seiji Nunez's Review Sourced from Google

I am delighted to share my unequivocal satisfaction with the outstanding IT support services provided by totality services. As a client who has had the privilege of partnering with them for an extended period, I am compelled to express my appreciation for their unwavering commitment to excellence.Since engagement a few years ago, it was evident that their team was dedicated to delivering IT solutions of the highest calibre. Their professionalism, technical expertise, and attention to detail have consistently exceeded my expectations.One of the standout attributes is their prompt responsiveness. Whenever I have encountered IT issues, their support team has been quick to address them, minimising downtime and ensuring that my business operations remain uninterrupted. Their 24/7 availability is a testament to their dedication to client satisfaction.In addition to their rapid response times, they have a team of highly skilled IT professionals who possess an in-depth understanding of a wide range of technologies. In our case they support Google Workspace, workstations and security solutions.Their ability to diagnose and resolve complex IT problems is truly commendable. Whether it's troubleshooting network issues, resolving software glitches, or implementing robust cybersecurity measures, they have consistently delivered results.Totality has also demonstrated a keen awareness of the importance of proactive IT management. Their proactive monitoring and maintenance services have helped our business avert potential IT crises before they could impact our operations negatively. This forward-thinking approach to IT support has proven invaluable in maintaining our productivity and safeguarding our data.Furthermore, the company's commitment to staying abreast of the latest industry trends and technologies is evident in their approach to IT strategy. They have been instrumental in helping us adapt to evolving IT landscapes and identifying opportunities for process optimisation.Cost-effectiveness is another noteworthy feature. They have consistently provided us with cost-efficient IT solutions tailored to our specific needs, ensuring that we receive excellent value for our investment.I wholeheartedly endorse totality. Their exceptional team, proactive approach, and unwavering commitment to client satisfaction have had a profoundly positive impact on my company's IT infrastructure and overall operational efficiency.If you are seeking a reliable, professional, and highly competent IT support company in plain English, I wholeheartedly recommend them. Their dedication to excellence and their ability to deliver results are truly unmatched. It has been a privilege to work with them, and I look forward to continuing our partnership for many years to come.

Tom Hashemi Review from Google

1.0★

Tom Hashemi's Review Sourced from Google

On day one, the Totality engineer assigned to on-board us turned up at our offices late and left early without having onboarded the team members that had patiently waited for their turn all day. He went incommunicado and they replaced him with another (who was much better, to be fair). It was a sign of things to come.1. Revenue loss.They lost us £100k of leads after making edits to our email set up (without any instruction from us, nor checking the change with us). They talk a lot about their ISO accreditation and the processes that they have - one would have thought their processes were set up to prevent this kind of mistake. It didn’t. They only accepted they had made the mistake after we pushed repeatedly for information on what had happened - the first few responses they attempted to misdirect us on what had happened and cover up their mistake. They made a paltry £2k reduction in fees to compensate us.2. Not prioritised.Custom projects (Cyber Essentials, website SSO set ups) took months as they were never prioritised - we constantly had to chase them to move things along and it felt like we were the lowest priority. This went to calls as well, for example our ‘Customer Success Manager’ just didn’t turn up for an account review call and then passed us off to a junior colleague.3. Lack of skills.Several of the support team didn’t seem to know what they were doing, like it was their first time on the job (last time I had an update, I had to show the person remotely controlling my machine how to access the update section for various pieces of software).4. Lack of Google Workspace expertise.They say they specialise in Google during the sales process, and maybe some of them do, but it's pot luck whether you get them. One support engineer commented to a colleague how they’d never worked with Google Workspace before so weren’t sure how to answer the question - despite Totality telling us all their engineers knew it inside out. They also - as above - lost us £100k in leads due to edits they made to our Google set up.5. Inefficient and costly processes galore.For example, to apply an update the computer notifies us that an update needs doing, we have to submit a support ticket, a Totality engineer rings us to arrange an appointment, you attend the appointment to have the update applied - and more often than not, they are late to the appointment that they set. Over the 12 months we were with Totality, this cost us a small fortune in wasted Consultant time.I hope Totality are much better with other customers, for us they were an incredibly expensive and time-consuming mistake.

Graham Smith Review from Google

5.0★

Graham Smith's Review Sourced from Google

Helpful humans and easy to work with!Totality Services were recommended to speak with about the frustrations I was having with our IT system at work, which all my team use daily.I’m not an expert in IT systems but they made it clear what the problems were that were slowing us down. They discussed various options in what I call ‘pub language’ (easy to understand, no jargon!)We no longer use our slow sever and my team have access to their support when needed too. And our new IT deal isn't actually costing us any more money so it’s a pleasure to recommend them to others.

Clair Rees Review from Google

5.0★

Clair Rees's Review Sourced from Google

I’ve worked with Network London for all my network and IT needs, and they’ve been consistently excellent. Whenever an issue comes up, they respond quickly and get straight to work on it. Their communication is clear and they keep me updated throughout, so I’m never left wondering what’s happening. The support has been dependable every time, and it’s a real relief knowing I can rely on them when something goes wrong. I’d happily recommend Network London to anyone looking for a responsive and trustworthy IT partner.

Bart McClaran Review from Google

5.0★

Bart McClaran's Review Sourced from Google

I had the pleasure of working with Ian on a project, what a knowledgeable guy. Thanks for all the help.

A Google User's Review Sourced from Google

I had the pleasure of working with Ian on a project, what a knowledgeable guy. Thanks for all the help.

Usha Subramaniam Review from Google

5.0★

Usha Subramaniam's Review Sourced from Google

Syngco provides a comprehensive IT support and ERP service to businesses small and large. They provide excellent after sale service for a very affordable price. I highly recommend it.

Jayantha Kumara Review from Google

5.0★

Jayantha Kumara's Review Sourced from Google

Good IT company in London. I hired SYNGCO for business email solution last week, they offered expert advice and 24x7 service. I will strongly recommend for them. #itcompany