Discover top IT services companies in London that have partnered with leading brands like McDonald's and Coca-Cola. DesignRush connects over 1M monthly visitors with trusted agencies, facilitating over 100,000 successful client-agency matches each month. Compare providers by industry expertise, client type, budget, reviews, team size, and portfolio.

We Have Researched the Best London IT Support Companies For You

14 Companies - Rankings updated: September 05, 2026

All agencies on DesignRush undergo evaluation based on professional expertise and verified client reviews. Please note that certain placements are paid partnerships.

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  • DeepInspire

    Fintech Software Development Services

    DeepInspire is a boutique software development company with a focus on fintech software development, offering services such as IT consulting, technical due diligence, digital transformation, product development, MVP development, and more...

    Top Services:

    • Software Development
    • Web Design
    • Mobile App Development
    • AI Development
    • UI/UX Design
    • Show more
    Location
    London, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $60/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    15 Projects Listed

    DeepInspire Services

    • Software Development
    • Web Design
    • Mobile App Development
    • AI Development
    • UI/UX Design
    • Blockchain
    • Big Data Analytics
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Experian
    • Baird & Co
    • Hexagon
    • SGK
    • London Fish Exchange
    • DRFQ
    • Clooney Foundation for Justice
    Data sourced from the agency's DesignRush profile

    DeepInspire Reviews & Testimonials

    • Bogdan A.
      Bogdan A. Chief Product Officer at GMAT Club
      5.0 ★

      Software Development Review from Bogdan A.

      DeepInspire helped us with a major redesign and then we retained them for ongoing development of the GMAT Club platform. We ended up working together for 10 years. Their team covered everything from UX/UI design to front-end, back-end, mobile development, and project management. They have been a key part of improving how our platform looks, works, and grows over time. What attracted me the most to DeepInspire was how they learned our proprietary systems and business. They were not just completing tasks to say they were done with minimum effort. They brought in talent that we needed over the years that I would have trouble recruiting and retaining on my own. (Not having to spend time on finding talent and project managed saved a lot of energy). Overall, their team was very capable and made a big difference.

    • Sheridan Norrey
      Sheridan Norrey CEO and Owner at LifeLibrary
      5.0 ★

      Software Development Review from Sheridan Norrey

      DeepInspire helped us bring LifeLibrary to life from the very beginning. They worked closely with us to understand the needs of care homes and their residents, turning a rough idea into a working app. They handled everything from early research and design to building the MVP, always making sure it was easy to use and met care industry standards. What impressed me most about DeepInspire was their approach to truly understanding the problem they were solving. Instead of just relying on calls or documents, they joined us for an in-person visit to a care home in Nottingham. By speaking directly with residents, carers, and managers, they gained a real understanding of the day-to-day challenges in care settings. That level of empathy and hands-on involvement is rare and it made a big difference in shaping a meaningful, user-focused product.

    • Viktoria Kalaida
      Viktoria Kalaida Financial Director at LD Group
      5.0 ★

      Web Design Review from Viktoria Kalaida

      Excited with [the] work of DeepInspire! Their team helped us with outstanding website design & development. When you look for [...] really creative thinkers with good marketing skills, this team will be the perfect fit for you. Every project with DeepInspire was of high quality full of ideas, great communication, and on-time delivery. (Verified via email)

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.7 4.7 (4)
    5.0 5.0 (40)

  • Future Processing

    Transform your business ambitions into measurable outcomes

    Tech strategy advisor & delivery partner with 25+ years of experience. We deliver measurable results through a unique, AI-enabled advisory & delivery framework combining technological heritage with AI-driven optimisation to scale faster, with full governance and compliance...

    Top Services:

    • Software Development
    • Cloud Consulting
    • DevOps Consulting
    • Big Data Analytics
    • IT Services
    • Show more
    Location
    London, United Kingdom
    Number of Employees
    500 - 999
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $25,000 - $50,000
    Portfolios Count
    20 Projects Listed

    Future Processing Services

    • Software Development
    • Cloud Consulting
    • DevOps Consulting
    • Big Data Analytics
    • IT Services
    • Digital Strategy
    • Managed Services
    • AI Development
    • Cybersecurity
    • Product Design
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • HAS TECHNOLOGY GROUP
    • THE LINDE GROUP
    • ZEST
    • PARKEON
    • STEAMSHIP MUTUAL
    • TENNECO
    • VALEO
    • MARSTON HOLDINGS
    • KMD
    • 4FINANCE
    Data sourced from the agency's DesignRush profile
    Visit Website View Profile
    4.8 4.8 (373)

  • Kanhasoft

    Custom Web And Mobile Application Development Company, SAAS app development company

    Kanhasoft have successfully delivered various custom solutions to our clients from dynamic SAAS app development to custom made CRM and ERP solutions, Web scraping along with data analysis and reporting, Marketplace apps, Many custom workflow application for various industries...

    Top Services:

    • Software Development
    • Mobile App Development
    • Software Testing
    • CRM Consulting
    • Staff Augmentation
    • Show more
    Location
    London, United Kingdom
    Number of Employees
    50 - 99
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    19 Projects Listed

    Kanhasoft Services

    • Software Development
    • Mobile App Development
    • Software Testing
    • CRM Consulting
    • Staff Augmentation
    • ERP Consulting
    • IT Services
    • Cloud Consulting
    • Web Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Worldee
    • Arcade CRM
    • Genie Manager
    • Aexdo
    • Nation Risk Managers
    • iKIDS
    • BeConnected
    • Helium 10
    • Trucker Pilot
    • Service Roller
    Data sourced from the agency's DesignRush profile

    Kanhasoft Reviews & Testimonials

    • Chingchai (Chai) Humhong
      Chingchai (Chai) Humhong Chief Executive Officer at MAPEDIA COMPANY LIMITED
      5.0 ★

      Mobile App Development Review from Chingchai (Chai) Humhong

      Kanhasoft demonstrated expertise in strategic planning, user-centric design, and meticulous implementation for a feature-rich and user-friendly application for our custom mobile app project. Its strategic approach optimized operational efficiency, positioning us for sustained growth and establishing market leadership. Kanhasoft's communication, proactive problem-solving, and expertise ensured project continuity. Collaborating with the agency was highly advantageous, given its strategic insights and unwavering commitment to excellence. (Verified via email)

    • Bertusje de Vries
      Bertusje de Vries Review from Google
      1.0 ★

      Bertusje de Vries's Review Sourced from Google

      Do not recommend, they stole my intellectual property and have blocked me. Do not do business with them.

    • Aaditya Bhadra
      Aaditya Bhadra Review from Google
      5.0 ★

      Aaditya Bhadra's Review Sourced from Google

      Working at Kanhasoft is an absolute privilege. Every day, I'm inspired by the dedication of our team to deliver exceptional software solutions and unparalleled service. It's a true pleasure to contribute to a company that values innovation, quality, and client satisfaction above all else.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.3 4.3 (1)
    4.5 4.5 (42)

  • TH-EY

    Custom Software Development, Design & Consulting

    For startups, we produce specialized software, and our aim is to use technology to help our clients succeed...

    Top Services:

    • Software Development
    • Mobile App Development
    • Cloud Consulting
    • UI/UX Design
    • IT Services
    • Show more
    Location
    London, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $49/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    10 Projects Listed

    TH-EY Services

    • Software Development
    • Mobile App Development
    • Cloud Consulting
    • UI/UX Design
    • IT Services
    • Software Testing
    • Product Design
    • Business Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • welikeit
    • pixable
    • First Ascent
    • Launchworks
    • Own-Kind
    Data sourced from the agency's DesignRush profile
    Visit Website View Profile

  • Whitesol Technologies

    Providing Affordable Quality IT Services & Solutions for All Your Business Needs

    Whitesol Technologies is a group of IT professionals that focuses on adding value and solving business challenges through the delivery of modern IT services and solutions...

    Top Services:

    • Web Design
    • eCommerce Development
    • Web Development
    • WordPress Website Design
    • SEO
    • Show more
    Location
    London, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $20/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    8 Projects Listed

    Whitesol Technologies Services

    • Web Design
    • eCommerce Development
    • Web Development
    • WordPress Website Design
    • SEO
    • Email Marketing
    • Managed Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Naviga
    • Living Fountain Orphanage
    • Life Support Medical Center
    • Curves
    • Accelerate Leadership Ltd
    • Segbra Ltd
    • Inner Galaxy Group
    • NDSU
    • Gastech Energy Solution
    • plus more
    Data sourced from the agency's DesignRush profile

    Whitesol Technologies Reviews & Testimonials

    • Ogechi Iheanacho
      Ogechi Iheanacho Review from Google
      5.0 ★

      Ogechi Iheanacho's Review Sourced from Google

      The staff we dealt with was very responsive to our issues, and quick to make corrections and give advice where required.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    5.0 5.0 (3)

  • Uvik Software

    Senior embedded Python teams for data, AI & SaaS

    Python-first staff augmentation for SaaS, data engineering & AI/ML. Senior embedded engineers, CVs in 24-48 hours. No freelancers...

    Top Services:

    • Software Development
    • Staff Augmentation
    • Mobile App Development
    • Web Development
    • Big Data Analytics
    • Show more
    Location
    London, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $50,000 & Up
    Portfolios Count
    7 Projects Listed

    Uvik Software Services

    • Software Development
    • Staff Augmentation
    • Mobile App Development
    • Web Development
    • Big Data Analytics
    • Managed Services
    • Cloud Consulting
    • Cybersecurity
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • VantagePoint
    • Drakontas
    • SimpleLegal
    • CommunityConnect Labs
    • Fitdog
    Data sourced from the agency's DesignRush profile
    Visit Website View Profile

  • VMR Check

    Microsoft 365 Automation That Transforms Private Sector Operations

    VMR Check is a UK-based digital agency specializing in Microsoft 365 automation solutions. They offer services to help businesses streamline their operations and enhance productivity through tailored automation strategies...

    Top Services:

    • IT Services
    • Managed Services
    • Cloud Consulting
    • Cybersecurity
    • Big Data Analytics
    • Show more
    Location
    London, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $1229/hr
    Minimal Budget
    $1,000 - $10,000

    VMR Check Services

    • IT Services
    • Managed Services
    • Cloud Consulting
    • Cybersecurity
    • Big Data Analytics
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • United Response
    • CBRE
    • Olympus Surgical Technologies
    • Institute of Physics
    • National Instruments
    Data sourced from the agency's DesignRush profile
    Visit Website View Profile

  • totality services

    Elevating IT. Streamlining Business Operations.

    Totality Services, a London-based IT services agency, revolutionizes workforce and business operations with innovative technology solutions and comprehensive IT support. From robust security measures to seamless onboarding processes for new employees, Totality Services streamlines IT operations. Committed to...

    Top Services:

    • Managed Services
    • IT Services
    • Cybersecurity
    • Cloud Consulting
    • IT Compliance Solution
    • Show more
    Location
    London, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $99/hr
    Minimal Budget
    $1,000 - $10,000

    totality services Services

    • Managed Services
    • IT Services
    • Cybersecurity
    • Cloud Consulting
    • IT Compliance Solution
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • multiverse
    • pedder
    • istari
    Data sourced from the agency's DesignRush profile

    totality services Reviews & Testimonials

    • Seiji Nunez
      Seiji Nunez Review from Google
      5.0 ★

      Seiji Nunez's Review Sourced from Google

      I am delighted to share my unequivocal satisfaction with the outstanding IT support services provided by totality services. As a client who has had the privilege of partnering with them for an extended period, I am compelled to express my appreciation for their unwavering commitment to excellence. Since engagement a few years ago, it was evident that their team was dedicated to delivering IT solutions of the highest calibre. Their professionalism, technical expertise, and attention to detail have consistently exceeded my expectations. One of the standout attributes is their prompt responsiveness. Whenever I have encountered IT issues, their support team has been quick to address them, minimising downtime and ensuring that my business operations remain uninterrupted. Their 24/7 availability is a testament to their dedication to client satisfaction. In addition to their rapid response times, they have a team of highly skilled IT professionals who possess an in-depth understanding of a wide range of technologies. In our case they support Google Workspace, workstations and security solutions. Their ability to diagnose and resolve complex IT problems is truly commendable. Whether it's troubleshooting network issues, resolving software glitches, or implementing robust cybersecurity measures, they have consistently delivered results. Totality has also demonstrated a keen awareness of the importance of proactive IT management. Their proactive monitoring and maintenance services have helped our business avert potential IT crises before they could impact our operations negatively. This forward-thinking approach to IT support has proven invaluable in maintaining our productivity and safeguarding our data. Furthermore, the company's commitment to staying abreast of the latest industry trends and technologies is evident in their approach to IT strategy. They have been instrumental in helping us adapt to evolving IT landscapes and identifying opportunities for process optimisation. Cost-effectiveness is another noteworthy feature. They have consistently provided us with cost-efficient IT solutions tailored to our specific needs, ensuring that we receive excellent value for our investment. I wholeheartedly endorse totality. Their exceptional team, proactive approach, and unwavering commitment to client satisfaction have had a profoundly positive impact on my company's IT infrastructure and overall operational efficiency. If you are seeking a reliable, professional, and highly competent IT support company in plain English, I wholeheartedly recommend them. Their dedication to excellence and their ability to deliver results are truly unmatched. It has been a privilege to work with them, and I look forward to continuing our partnership for many years to come.

    • Tom Hashemi
      Tom Hashemi Review from Google
      1.0 ★

      Tom Hashemi's Review Sourced from Google

      On day one, the Totality engineer assigned to on-board us turned up at our offices late and left early without having onboarded the team members that had patiently waited for their turn all day. He went incommunicado and they replaced him with another (who was much better, to be fair). It was a sign of things to come. 1. Revenue loss. They lost us £100k of leads after making edits to our email set up (without any instruction from us, nor checking the change with us). They talk a lot about their ISO accreditation and the processes that they have - one would have thought their processes were set up to prevent this kind of mistake. It didn’t. They only accepted they had made the mistake after we pushed repeatedly for information on what had happened - the first few responses they attempted to misdirect us on what had happened and cover up their mistake. They made a paltry £2k reduction in fees to compensate us. 2. Not prioritised. Custom projects (Cyber Essentials, website SSO set ups) took months as they were never prioritised - we constantly had to chase them to move things along and it felt like we were the lowest priority. This went to calls as well, for example our ‘Customer Success Manager’ just didn’t turn up for an account review call and then passed us off to a junior colleague. 3. Lack of skills. Several of the support team didn’t seem to know what they were doing, like it was their first time on the job (last time I had an update, I had to show the person remotely controlling my machine how to access the update section for various pieces of software). 4. Lack of Google Workspace expertise. They say they specialise in Google during the sales process, and maybe some of them do, but it's pot luck whether you get them. One support engineer commented to a colleague how they’d never worked with Google Workspace before so weren’t sure how to answer the question - despite Totality telling us all their engineers knew it inside out. They also - as above - lost us £100k in leads due to edits they made to our Google set up. 5. Inefficient and costly processes galore. For example, to apply an update the computer notifies us that an update needs doing, we have to submit a support ticket, a Totality engineer rings us to arrange an appointment, you attend the appointment to have the update applied - and more often than not, they are late to the appointment that they set. Over the 12 months we were with Totality, this cost us a small fortune in wasted Consultant time. I hope Totality are much better with other customers, for us they were an incredibly expensive and time-consuming mistake.

    • Graham Smith
      Graham Smith Review from Google
      5.0 ★

      Graham Smith's Review Sourced from Google

      Helpful humans and easy to work with! Totality Services were recommended to speak with about the frustrations I was having with our IT system at work, which all my team use daily. I’m not an expert in IT systems but they made it clear what the problems were that were slowing us down. They discussed various options in what I call ‘pub language’ (easy to understand, no jargon!) We no longer use our slow sever and my team have access to their support when needed too. And our new IT deal isn't actually costing us any more money so it’s a pleasure to recommend them to others.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.9 4.9 (46)

  • BetterWorld Technology

    You Outsource, We Manage & Deliver

    BetterWorld Technology empowers businesses with reliable IT Services, digital solutions and unwavering support. The team's industry-leading capabilities turn challenges into opportunities in cloud, security, and managed technology, always guided by trust, passion, and collaboration...

    Top Services:

    • Staff Augmentation
    • IT Services
    • Managed Services
    • Cybersecurity
    • HR Outsourcing
    • Show more
    Location
    London, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr

    BetterWorld Technology Services

    • Staff Augmentation
    • IT Services
    • Managed Services
    • Cybersecurity
    • HR Outsourcing
    • Software Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • ClearTone Consulting
    • Clark Brands, LLC
    • OMI Industries, INC
    Data sourced from the agency's DesignRush profile
    Visit Website View Profile

  • 1st IT

    Making Technology Simple

    1st-IT is a London-based IT support and managed services provider established in 2000. We help SMBs and charities across London with IT support, cybersecurity, cloud services, and Cyber Essentials certification. With over 25 years of experience, we deliver fast, reliable, and cost-effective technology...

    Top Services:

    • Managed Services
    • IT Compliance Solution
    • IT Services
    • Cybersecurity
    • Show more
    Location
    London, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $30/hr
    Minimal Budget
    $1,000 - $10,000

    1st IT Services

    • Managed Services
    • IT Compliance Solution
    • IT Services
    • Cybersecurity
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Sophos
    • Dell
    • Trend Micro
    Data sourced from the agency's DesignRush profile
    Visit Website View Profile
    5.0 5.0 (4)

  • Fat Beehive

    Delightful Ethical Digital

    Fat Beehive designs stunning websites and brands solely for non-profit organisations. We are experts at building Wordpress and Drupal websites and know how to tailor these open-source platforms to your specific needs. We also offer UX research, digital stratgey and branding as stand alone services...

    Top Services:

    • Web Design
    • Web Development
    • Branding
    • Digital Marketing
    • IT Services
    • Show more
    Location
    London, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $126/hr
    Minimal Budget
    $10,000 - $25,000

    Fat Beehive Services

    • Web Design
    • Web Development
    • Branding
    • Digital Marketing
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Greenpeace
    • TUSK
    • Environmental Investigation Agency
    • End Violence Against Women Coalition
    • Lymphoma Action
    • Human Dignity Trust
    • Explore Churches
    • Stephen Lawrence Trust
    • Tommy's
    • UNESCO
    Data sourced from the agency's DesignRush profile
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  • M40Tech

    Trusted Salesforce Expertise For Modern Enterprises

    M40Tech is a trusted Salesforce consulting and development company based in the UK, delivering tailored CRM solutions to help businesses streamline operations and enhance customer experiences...

    Top Services:

    • Web Design
    • CRM Consulting
    • Cloud Consulting
    • IT Services
    • Direct Marketing
    • Show more
    Location
    London, United Kingdom
    Number of Employees
    50 - 99
    Minimal Budget
    Under $1,000

    M40Tech Services

    • Web Design
    • CRM Consulting
    • Cloud Consulting
    • IT Services
    • Direct Marketing
    • CRO
    • Blockchain
    • Software Testing
    • Mobile App Development
    • Software Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Education Industry
    • Health Care Industry
    • Finance Industry
    Data sourced from the agency's DesignRush profile

    M40Tech Reviews & Testimonials

    • Mark Peter
      Mark Peter Review from Google
      5.0 ★

      Mark Peter's Review Sourced from Google

      I had the pleasure of working with M40Tech for Salesforce consulting, and the experience was excellent from start to finish. The team were knowledgeable, proactive, and genuinely committed to helping us get the most out of Salesforce. They offered clear guidance, efficient implementation, and great aftercare support. I’d highly recommend M40Tech to any business looking for trusted Salesforce expertise.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    5.0 5.0 (1)

  • EY

    Building A Better Working World

    EY offers Accounting, Business Consulting, and IT Services with a mission to build a better working world. It provides insights and quality services that instill trust in global capital markets and economies. EY focuses on developing exceptional leaders who deliver on their commitments to all stakeholders...

    Top Services:

    • Business Consulting
    • HR Outsourcing
    • Accounting
    • Cybersecurity
    • IT Services
    • Show more
    Location
    London, United Kingdom
    Number of Employees
    1000 & Up

    EY Services

    • Business Consulting
    • HR Outsourcing
    • Accounting
    • Cybersecurity
    • IT Services
    • AI Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Qiagen
    • Apple
    • ASOS
    • Microsoft
    • Wawa
    Data sourced from the agency's DesignRush profile
    Visit Website View Profile

  • PwC

    Building trust in society and solving important problems.

    We’re a network of firms in 155 countries with over 284,000 people who are committed to delivering quality in BPO, project management, assurance, advisory, IT, and tax services...

    Top Services:

    • Market Research
    • BPO
    • HR Outsourcing
    • Accounting
    • Business Consulting
    • Show more
    Location
    London, United Kingdom
    Number of Employees
    1000 & Up

    PwC Services

    • Market Research
    • BPO
    • HR Outsourcing
    • Accounting
    • Business Consulting
    • Software Development
    • Cloud Consulting
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Financial industry
    • Construction industry
    • IT industry
    Data sourced from the agency's DesignRush profile

    PwC Reviews & Testimonials

    • Will Moss
      Will Moss Review from Google
      1.0 ★

      Will Moss's Review Sourced from Google

      How do you recognise an extrovert auditor? He looks at YOUR shoes whilst talking to you

    • Stephen Carpenter
      Stephen Carpenter Review from Google
      3.0 ★

      Stephen Carpenter's Review Sourced from Google

      Very impressive entrance in Villiers Street. I walked in there and thought I it might have been a shopping centre, I was told it was not. I walked away .

    • Paula Cumpik
      Paula Cumpik Review from Google
      3.0 ★

      Paula Cumpik's Review Sourced from Google

      Hard to figure out what's where and unfortunately I been to drop a Cv there . They say they don’t know where to send , and better to go in the web side and apply. This is very strange…..

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
    Visit Website View Profile
    4.6 4.6 (74)

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IT Services Companies Near London

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Frequently Asked Questions

What types of IT support can London IT support companies provide day to day?

London IT support companies handle the daily tech issues that keep a business running smoothly. Their day-to-day support services include: 

  • Help desk support 
  • Device setup and troubleshooting 
  • Network monitoring 
  • Software updates 
  • Security monitoring 
  • Email and account management 
  • Backup checks 
  • Remote and on-site technical support 

How do IT services companies in London improve security and reduce risk?

IT services companies in London improve security by tightening your systems, reducing weaknesses, and watching for threats in real time. They also put controls and backups in place so issues don’t turn into major losses.  

  1. Continuous monitoring 
  2. Patch and update management 
  3. Firewall and antivirus management 
  4. Access control and permissions checks 
  5. Data backup and recovery planning 
  6. Employee security training 
  7. Incident response support 

What certifications should an IT services company in London have for compliance?

An IT services company in London should hold certifications that prove it meets strict security and compliance standards: 

  • ISO 27001 shows it manages information security correctly 
  • Cyber Essentials or Cyber Essentials Plus confirms that it protects against common cyber threats 
  • ISO 9001 helps prove quality management 

Some companies also carry sector-specific compliance, like GDPR readiness or PCI DSS, if they handle payments. 

How fast can a London IT support company respond to outages or incidents?

Most London IT support companies respond within minutes for critical outages. Many offer guaranteed response times under an SLA, often 15 to 60 minutes depending on the plan. 

High-priority incidents usually get immediate remote attention. On-site support can arrive the same day when needed. The exact speed depends on your service level agreement.

What is included in a standard IT support package from a London provider?

A standard IT support package from a London provider covers the core services a business needs to stay operational. 

  • Help desk support 
  • Device setup and troubleshooting 
  • Network monitoring 
  • Patch and update management 
  • Security tools management 
  • Backup monitoring 
  • User and email management 
  • Remote and on-site support 

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