Looking for a managed IT service provider in the USA? DesignRush simplifies the process for you by showcasing top managed services, supported by a 4.5-star average rating from 800+ verified reviews. Browse trusted companies and filter by pricing or reviews to confidently choose the best option for your business.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
Since 1990, security-conscious companies have turned to Aurora for support of their business-critical applications. Aurora’s highly training sales and engineering teams uniquely combine to position Aurora as a single source security consulting service provider...
Top Services:
- Cybersecurity
- Managed Services
- IT Services
- Location
- Torrance, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $5000/hr
- Minimal Budget
- $1,000 - $10,000
AI Cyber Experts helps MSPs deliver enterprise-grade cybersecurity through a unified security platform, co-managed services, and AI automation. Simplify your security stack, reduce costs, and scale operations with fully white-label solutions...
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Digital Marketing
- Branding
- Show more
- Location
- Durham, North Carolina
- Number of Employees
- Under 49
- Average Hourly Rate
- $399/hr
- Minimal Budget
- Under $1,000
Magna5 is a managed IT service provider focusing on network monitoring and maintenance, backup and disaster recovery, managed security, help desk, and SD-WAN...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- Location
- Frisco, Texas
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $300/hr
- Minimal Budget
- $1,000 - $10,000
JourneyTeam has more than 30 years of experience helping organizations modernize how they work through Dynamics 365, Microsoft 365, Power Platform, Azure, AI/Copilot, and Microsofts security technologies. With all Microsoft Solution Partner designations, multiple Advanced Specializations, and five Microsoft...
Top Services:
- Cloud Consulting
- ERP Consulting
- CRM Consulting
- AI Development
- Big Data Analytics
- Show more
- Location
- Draper, Utah
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $300/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 11 Projects Listed
Moolay Media is about communicating the essence of your brand to the world. From websites to social campaigns, we are passionate about connecting with our clients to give their vision a voice...
Top Services:
- Software Development
- Mobile App Development
- AI Development
- Business Consulting
- Cloud Consulting
- Show more
- Location
- Sheboygan, Wisconsin
- Number of Employees
- Under 49
- Average Hourly Rate
- $250/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 1 Project Listed
WorkSmart IT Services is a client-first IT ally for growing businesses. Headquartered in Durham, North Carolina with offices in Charlotte and Atlanta, we help organizations make sharper decisions, reduce risk, improve resilience, and turn technology into measurable business momentum...
Top Services:
- Managed Services
- IT Services
- Cloud Consulting
- Cybersecurity
- IT Compliance Solution
- Show more
- Location
- Durham, North Carolina
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $250/hr
- Minimal Budget
- $1,000 - $10,000
Healthcare Integrations helps healthcare organizations and vendors solve interoperability challenges. We connect data systems to unlock insights, improve patient care, and support healthier communities through smarter, seamless health IT solutions...
Top Services:
- IT Services
- CRM Consulting
- Staff Augmentation
- Cybersecurity
- IT Compliance Solution
- Show more
- Location
- Kansas City, Missouri
- Number of Employees
- Under 49
- Average Hourly Rate
- $250/hr
- Minimal Budget
- $1,000 - $10,000
Gailey Solutions is leveraging a Strategy to take advantage of the advances in automation by identifying and Partnering with leading firms. These Services along with adult supervision create better results, more quickly, and drastically reduced time to deliver, and just as important, reduced costs...
Top Services:
- Cybersecurity
- IT Compliance Solution
- Managed Services
- Staff Augmentation
- Business Consulting
- Show more
- Location
- Plano, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $250/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Univision Computers goes beyond traditional IT support to serve as a true technology growth partner for businesses across Montana, Idaho, Washington, and Florida. Since 1989, we have specialized in proactive Managed IT, enterprise-grade cybersecurity, and seamless cloud computing. What uniquely sets us apart...
Top Services:
- Managed Services
- IT Services
- IT Compliance Solution
- Cybersecurity
- Cloud Consulting
- Show more
- Location
- Missoula, Montana
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $250/hr
- Minimal Budget
- Under $1,000
Websites that Wow. Rankings that deliver. Service that makes you smile. Professional, top quality web design, and powerful SEO from a reliable team ready to listen to you...
Top Services:
- Web Design
- SEO
- Managed Services
- Location
- Charlottesville, Virginia
- Number of Employees
- Under 49
- Average Hourly Rate
- $225/hr
- Minimal Budget
- $10,000 - $25,000
At Cannon System Design, we are dedicated to providing top-notch IT and A/V installation solutions with a focus on quality, reliability, and customer satisfaction. Our experienced team is committed to delivering exceptional results for all your technology needs, ensuring seamless connectivity, enhanced...
Top Services:
- Managed Services
- Location
- Grand Prairie, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $210/hr
- Minimal Budget
- $1,000 - $10,000
BRITECITY Orange County's Award-Winning Managed IT Partner. Delivering 24/7 managed IT services, cybersecurity, and cloud solutions to Irvine, Anaheim, and all of Orange County since 2007. Flat-rate, no-surprises support with on-site & remote helpdesk, HIPAA compliance, and zero-downtime migrations. Trusted...
Top Services:
- IT Services
- Managed Services
- Cloud Consulting
- Cybersecurity
- Show more
- Location
- Irvine, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $205/hr
- Minimal Budget
- $1,000 - $10,000
Advanced Networks delivers fully managed IT and cybersecurity from our Los Angeles HQ and offices in Orange County and San Francisco, serving Southern California and the Bay Area. Unlimited support, proactive monitoring, and a full security stack, on a fixed monthly rate with no surprise costs...
Top Services:
- Managed Services
- IT Services
- Cloud Consulting
- Cybersecurity
- IT Compliance Solution
- Show more
- Location
- Los Angeles, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $200/hr
- Minimal Budget
- $1,000 - $10,000
Internet Nerdz stands as a premier technology services and consulting firm, dedicated to crafting innovative solutions tailored to meet the intricate demands of your digital transformation journey. With a steadfast commitment to excellence, we specialize in developing cutting-edge strategies and solutions...
Top Services:
- IT Services
- Managed Services
- Cloud Consulting
- Cybersecurity
- IT Compliance Solution
- Show more
- Location
- Pensacola, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $200/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Avant Tech is an Innovation driven company operating in the US, Nigeria and the Philippines, We specialize in the recruitment of international across countries and carry our Business Process Outsourcing Services...
Top Services:
- BPO
- IT Services
- HR Outsourcing
- Managed Services
- Mobile App Development
- Show more
- Location
- Peachtree City, Georgia
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $200/hr
- Minimal Budget
- Under $1,000
At BuildPro Business Services, we specialize in Virginia Beach and Hampton Roads web design that helps local businesses stand out online. Whether you're in Virginia Beach, Norfolk, Chesapeake, or outside the greater Hampton Roads area, our web design services are tailored to your business's unique needs...
Top Services:
- Web Development
- Web Design
- SEO
- Managed Services
- Show more
- Location
- Virginia Beach, Virginia
- Number of Employees
- Under 49
- Average Hourly Rate
- $200/hr
- Minimal Budget
- $1,000 - $10,000
Astute Technology Management delivers IT and cybersecurity solutions that empower people and boost productivity. With expert support, cloud, backup, and compliance, our certified team ensures fast, reliable service through a people-first approach...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- Cloud Consulting
- IT Compliance Solution
- Show more
- Location
- Dublin, Ohio
- Number of Employees
- Under 49
- Average Hourly Rate
- $200/hr
- Minimal Budget
- $1,000 - $10,000
At Pelotech, we're a team of seasoned senior developers specialised in Kubernetes and cloud solutions. We partner with companies, from Fortune 500 giants to mid-sized businesses, to solve complex challenges in cloud migration, integrations, application development and modernisation initiatives...
Top Services:
- Software Development
- Cloud Consulting
- Mobile App Development
- Managed Services
- DevOps Consulting
- Show more
- Location
- Seattle, Washington
- Number of Employees
- Under 49
- Average Hourly Rate
- $200/hr
- Minimal Budget
- $10,000 - $25,000
Wideanchor is a technology consulting and enterprise transformation company specializing in cloud computing, DevSecOps, AI/ML, LLM-powered systems, cybersecurity, staffing, and SaaS product development. Founded and led by experienced global technology professionals with Fortune 500 backgrounds, the company...
Top Services:
- IT Services
- Cloud Consulting
- DevOps Consulting
- Managed Services
- Staff Augmentation
- Show more
- Location
- Suwanee, Georgia
- Number of Employees
- Under 49
- Average Hourly Rate
- $200/hr
- Minimal Budget
- $25,000 - $50,000
inTech Consulting is a Washington-based managed IT and cybersecurity provider helping businesses across the Pacific Northwest navigate compliance frameworks like CMMC, HIPAA, and DFARS while keeping day-to-day technology secure and reliable. We work with manufacturers, healthcare organizations, and other...
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Cloud Consulting
- IT Compliance Solution
- Show more
- Location
- Kent, Washington
- Number of Employees
- Under 49
- Average Hourly Rate
- $200/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 4 Projects Listed
Founded by U.S. Air Force veteran Evan Fannin, The Network Gurus has kept Southwest Florida businesses running for more than 15 years. From our base in Englewood, we act as the in-house IT department for medical and dermatology practices, auto dealerships, law firms, and CPA firms across Sarasota and Manatee...
Top Services:
- Managed Services
- Cybersecurity
- IT Services
- Cloud Consulting
- IT Compliance Solution
- Show more
- Location
- Englewood, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $200/hr
- Minimal Budget
- $1,000 - $10,000
Go Nimbly, headquartered in San Francisco, is a renowned industry leader in revenue operations and a trusted business stack consultancy. Our primary focus is to assist SaaS and other forward-thinking, high-growth companies in optimizing their strategic growth by providing them with the necessary strategies...
Top Services:
- Software Development
- UI/UX Design
- Business Consulting
- CRM Consulting
- Managed Services
- Show more
- Location
- San Francisco, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $199/hr
- Minimal Budget
- $50,000 & Up
edgefi is a cybersecurity and managed IT services firm that helps technology-driven organizations design, secure, and scale their operations with confidence...
Top Services:
- Cybersecurity
- Managed Services
- Location
- Vancouver, Washington
- Number of Employees
- Under 49
- Average Hourly Rate
- $199/hr
Intech Hawaii is the go-to expert for network design, cybersecurity and managed services. With a specialized focus on multi-site networks, we offer comprehensive solutions including disaster recovery, firewall security and voice and data-structured cabling, ensuring secure and efficient operations for...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- IT Compliance Solution
- Cloud Consulting
- Show more
- Location
- Honolulu, Hawaii
- Number of Employees
- Under 49
- Average Hourly Rate
- $199/hr
- Minimal Budget
- $1,000 - $10,000
FUSE3 delivers comprehensive IT services with a focus on proactive solutions and personalized attention. The agency excels in IT support, consulting, outsourcing, and infrastructure design, ensuring scalable and enterprise-quality results. FUSE3's state-of-the-art network operations center enables reliable...
Top Services:
- IT Services
- Managed Services
- Cloud Consulting
- Cybersecurity
- IT Compliance Solution
- Show more
- Location
- Fair Oaks, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $199/hr
- Minimal Budget
- $1,000 - $10,000
Trusted managed IT, cybersecurity, and cloud solutions provider serving Senior Living, Healthcare, and SMBs since 1999. Nationally recognized on Inc. 5000 and CRN's MSP 500 list...
Top Services:
- Managed Services
- Cybersecurity
- Cloud Consulting
- IT Services
- IT Compliance Solution
- Show more
- Location
- Henrico, Virginia
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $199/hr
- Minimal Budget
- $1,000 - $10,000
GiaSpace is a Florida-based Managed IT Services Provider specializing in responsive, business-aligned IT solutions for manufacturers, law firms, and growth-focused companies. Since 2005, our fast, friendly, first-time fix philosophy has earned us a reputation for personalized support, scalable systems, and...
Top Services:
- Managed Services
- Cloud Consulting
- Cybersecurity
- IT Services
- Show more
- Location
- Gainesville, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $195/hr
- Minimal Budget
- $1,000 - $10,000
Run Networks has strong Nebraska roots. The leadership and team know the value of a seamless experience specifically tailored to a client’s needs. Run Networks focuses on Supporting the users, managing the network, and protecting the data. That is the Run Networks way...
Top Services:
- Managed Services
- Cybersecurity
- IT Compliance Solution
- Cloud Consulting
- IT Services
- Show more
- Location
- Omaha, Nebraska
- Number of Employees
- Under 49
- Average Hourly Rate
- $180/hr
- Minimal Budget
- $1,000 - $10,000
Zeal is a local, Dallas-based software development boutique consultancy...
Top Services:
- Software Development
- Staff Augmentation
- Big Data Analytics
- IT Services
- Managed Services
- Show more
- Location
- Dallas, Texas
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $175/hr
- Minimal Budget
- $50,000 & Up
- Portfolios Count
- 7 Projects Listed
Keep Your Business Moving with Smart IT...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- IT Compliance Solution
- Cloud Consulting
- Show more
- Location
- Loretto, Minnesota
- Number of Employees
- Under 49
- Average Hourly Rate
- $175/hr
- Minimal Budget
- $1,000 - $10,000
Gallagher Website Design builds high-performing, SEO-optimized websites that turn visitors into customers. Based in St. Petersburg, FL, we combine 25+ years of design expertise with proven strategies that drive real business growth...
Top Services:
- Web Design
- Web Development
- Mobile App Development
- Managed Services
- SEO
- Show more
- Location
- St. Petersburg, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $175/hr
- Minimal Budget
- $1,000 - $10,000
VIT Solutions is a New Yorkbased IT services firm with over 25 years of experience delivering enterprise-level technology support and infrastructure management for businesses across multiple industries, including hospitality, restaurants, and corporate offices. ith a focus on transparency and long-term...
Top Services:
- IT Services
- IT Compliance Solution
- Cybersecurity
- Managed Services
- Cloud Consulting
- Show more
- Location
- New York City, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $175/hr
InSync Computer Solutions has been managing, maintaining, protecting & securing clients IT environments for 31 years. Our superior and effective managed IT services are the reason our client retention rates are so high. The inSync model includes onsite IT support with a dedicated senior engineer and is...
Top Services:
- IT Services
- Managed Services
- Cloud Consulting
- Cybersecurity
- Show more
- Location
- Laguna Hills, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $175/hr
Rollout AI is the AI-native IT department for growing businesses. Founded by operators from Google, DeepMind, and Apple, we combine responsive tech support, enterprise-grade cybersecurity, and intelligent workflow automation into one seamless service. We handle everything a traditional MSP does — helpdesk...
Top Services:
- Cybersecurity
- Cloud Consulting
- AI Development
- Staff Augmentation
- CRM Consulting
- Show more
- Location
- San Francisco, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $175/hr
- Minimal Budget
- $1,000 - $10,000
Bay Networks: Your IT authority with a strong IT outsourcing focus. Specializing in MSP, we offer tailored solutions, guaranteed satisfaction, and a competitive edge...
Top Services:
- Managed Services
- Cybersecurity
- Cloud Consulting
- IT Services
- Show more
- Location
- Menlo Park, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $169/hr
- Minimal Budget
- $1,000 - $10,000
Ascendant is a Managed Service Provider specializing in managed IT services, cybersecurity, and IT support. With 30+ years of combined experience, Ascendant is recognized for fast response, deep technical knowledge, and consistently high service standards...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- Cloud Consulting
- Show more
- Location
- Franklin Township, New Jersey
- Number of Employees
- Under 49
- Average Hourly Rate
- $165/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 3 Projects Listed
Netirio is a full service managed it services provider for small and medium businesses along the front range and across the United States. We have offices in Denver and Colorado Springs...
Top Services:
- Managed Services
- Location
- Denver, Colorado
- Number of Employees
- Under 49
- Average Hourly Rate
- $165/hr
- Minimal Budget
- Under $1,000
Just By Design helps established businesses become the answer in Google, in ChatGPT, and everywhere their customers are searching for solutions...
Top Services:
- Branding
- Logo Design
- Web Design
- SEO
- Social Media Marketing
- Show more
- Location
- Bend, Oregon
- Number of Employees
- Under 49
- Average Hourly Rate
- $165/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 7 Projects Listed
At Sagiss, we deliver reliable managed IT services that Dallas-area businesses depend on to maintain secure and seamless operations. Our mission is to provide proactive support, innovative solutions, and complete peace of mind allowing you to focus on growing your business while we handle the technology that...
Top Services:
- Managed Services
- IT Services
- Location
- Irving, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $160/hr
- Minimal Budget
- $1,000 - $10,000
We are proud to offer monthly services, like managed IT and cloud security, to keep your business running smoothly. Plus, with unlimited Dallas-based support, you can have an IT expert in minutes if something goes wrong. IT expert can be on-site...
Top Services:
- IT Services
- Managed Services
- Location
- Dallas, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $159/hr
- Minimal Budget
- Under $1,000
37SOLUTIONS provides strategic technology leadership and digital services for small businesses and personal brands. We bring enterprise-grade thinking to businesses that don't need a full-time CTO and pair it with hands-on execution across hosting, development, and marketing.Fractional CTO & Technology...
Top Services:
- Cloud Consulting
- IT Services
- Business Consulting
- Managed Services
- Web Design
- Show more
- Location
- Pittsburgh, Pennsylvania
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
IS&T IT Services is a Houston IT firm founded in 1997, providing managed IT and 24/7 help desk, IT consulting, cybersecurity, Microsoft 365, Azure and AWS cloud services, backup and disaster recovery, web and application development, and IT and engineering staffing for Houston businesses...
Top Services:
- IT Services
- Staff Augmentation
- Managed Services
- Web Development
- Cloud Consulting
- Show more
- Location
- Houston, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 5 Projects Listed
The Hackett Group (NASDAQ: HCKT), a global strategic business advisory and operations improvement consulting firm, is a leader in best practice advisory, business benchmarking, and transformation consulting services including strategy and operations, working capital management, and globalization advice...
Top Services:
- IT Services
- Managed Services
- AI Development
- Location
- Miami, Florida
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $150/hr
We are one of the best Web Design and Mobile App Development Company based in Houston Texas. We are experienced, knowledgeable and friendly people who are always ready to help you in all your web design and development needs. We have been in this field for the more 10 years and are proud to say that we have...
Top Services:
- IT Services
- Managed Services
- Location
- Houston, Texas
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $150/hr
AllSafe IT offers robust Managed IT services designed to protect your business technology. With over 15 years of experience in Los Angeles, they provide responsive support, prioritize cybersecurity, and customize services to meet your specific needs...
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Software Development
- Cloud Consulting
- Show more
- Location
- Los Angeles, California
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
At Tronsit Solutions, we offer IT, Software, and Cybersecurity solutions, with a focus on Managed IT Services. Our vision is to lead globally by providing reliable, cost-effective IT solutions and empowering businesses to grow and adapt in a dynamic tech landscape...
Top Services:
- Web Development
- Software Development
- CRM Consulting
- Managed Services
- Cloud Consulting
- Show more
- Location
- Texas City, Texas
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 7 Projects Listed
A boutique cyber security consultancy firm that specializes in application security, cloud security, DevSecOps, threat modelling with focus on small businesses and startups. Also, provide multiple unique solutions like CyberRISK4Board and cyber risk management consulting...
Top Services:
- Cybersecurity
- Cloud Consulting
- Blockchain
- Managed Services
- Software Testing
- Show more
- Location
- Nashua, New Hampshire
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $10,000 - $25,000
Singwa Enterprises, Inc. delivers tailored IT services and network support to small and mid-sized businesses, focusing on security, reliability, and personalized solutions. With over 25 years of experience, the company offers managed IT services, cybersecurity, and disaster recovery to ensure clients' systems...
Top Services:
- IT Services
- Managed Services
- Location
- Colorado Springs, Colorado
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $50,000 & Up
Your business depends on your IT systems. Were confident that we are the only network services, computer support, or IT consulting business in Alabama that provides these benefits to your business...
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Web Design
- Business Consulting
- Show more
- Location
- Birmingham, Alabama
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Portfolios Count
- 1 Project Listed
PIVIT Strategy is a business consulting and strategic advisory firm that helps organizations achieve sustainable growth through strategy development, operational improvement, leadership guidance, and data-driven business transformation solutions...
Top Services:
- Managed Services
- Cybersecurity
- IT Services
- Digital Marketing
- Show more
- Location
- Charlotte, North Carolina
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
Hiring Guide: How to Choose the Best Managed IT Services Providers in the US
How to choose the best managed service provider in the United States?
Use the criteria below to narrow your shortlist before moving into detailed discussions:
- Clarify internal requirements
Start by mapping your current IT environment, key pain points, and expected growth. This helps you filter out providers that aren’t built for your scale or complexity. - Look for proven, relevant experience
Prioritize MSPs with experience supporting businesses like yours. Industry familiarity, certifications, and documented results signal the ability to operate within your technical and regulatory landscape. - Assess service breadth and maturity
An experienced MSP should support both daily operations and higher-level needs such as security, cloud optimization, and disaster recovery with the ability to adapt services over time. - Evaluate scalability and stability
The right partner can scale infrastructure and security as your business evolves, without service disruption or constant contract changes. - Review security and compliance readiness
Make sure the MSP you choose has proven experience handling data protection, risk management, and industry-specific compliance requirements. - Measure responsiveness and reliability
Clear SLAs, defined response times, and consistent communication practices are essential for maintaining continuity and minimizing downtime. - Check reputation and transparency
Client reviews and references should provide some insight into how the MSP will operate once the partnership starts.
What results could businesses expect from an MSP?
Working with a managed services provider leads to measurable operational outcomes alongside long-term business benefits. Here’s what you can expect:
- Reduced downtime and disruption
Organizations using managed services report up to a 27% decrease in system downtime, driven by continuous monitoring and faster incident response. - Lower overall IT operating costs
Companies that outsource IT operations report an average 19-30% reduction in IT operational expenses, primarily due to fewer outages, automation, and reduced internal overhead. - Faster issue resolution
AI-backed monitoring and automation used by MSPs have reduced incident response times by up to 40%. - Stronger resilience during security incidents
Managed security services helped mitigate over 36% of ransomware incidents globally in 2024, improving recovery speed and containment. - Better scalability as the business grows
You would be able to scale users, devices, and infrastructure without performance degradation or service gaps.
These results explain why in 2024 more than 68% of enterprises outsourced at least one IT function and why the U.S. accounted for 38% of the global MSP market.
How does a managed IT services company ensure security, compliance, and data protection?
With a global shortage of 3.5 million cybersecurity professionals, 43% of organizations now outsource cybersecurity capabilities to managed providers. MSPs help businesses protect their systems and data through continuous monitoring and compliance-led practices:
- Cybersecurity monitoring and response
MSPs provide 24/7 monitoring across networks, endpoints, and cloud systems. AI-powered detection significantly improves response speed: it reduces average breach detection time from 181 days to 51 days and enables 73% faster containment than in-house teams. - Ransomware and threat mitigation
Layered security controls and rapid isolation help limit the impact of attacks. In 2024, over 36% of global ransomware incidents were mitigated through MSP-managed security services, improving recovery and containment outcomes. - Backup, disaster recovery, and continuity
MSPs maintain encrypted, redundant backups and tested recovery plans, which are required under many regulatory frameworks and critical for minimizing downtime during incidents. - Compliance management
34% of companies adopted managed security services specifically to meet compliance standards such as HIPAA, PCI DSS, and GDPR. What MSPs do is track regulatory requirements and maintain audit-ready documentation.
How to tell if a business needs fully managed services or co-managed IT?
The decision comes down to how much internal IT capability you have and how much responsibility you want to retain.
Fully managed IT is typically the right fit if:
- You don’t have an internal IT team or rely on generalist support
- You want to outsource IT operations, security, and maintenance fully
- Predictable monthly costs matter more to you than hands-on control
In this model, the managed services company owns day-to-day IT, including help desk, infrastructure, cybersecurity, compliance, and planning.
Co-managed IT is usually a better option if:
- You already have an internal IT team, but they lack capacity or specialized skills
- You want to retain oversight while outsourcing areas like security, cloud, or monitoring
- Your IT needs to scale with growth or hybrid work
What questions should you ask before hiring a managed services firm?
Asking targeted questions early will help you clarify how a managed service provider operates in practice, beyond sales promises and proposals.
Relevant Background
- What services and technologies/platforms do you specialize in?
- Can you share case studies and client references similar to my project scope and complexity?
- What is your support coverage (e.g., onsite or remote, after-hours coverage)?
Services and Processes
- How are support requests handled end-to-end (e.g., channels, ticket triage, and service level agreements)?
- Which security frameworks and compliance standards do you follow?
- What are our operational governance practices for incident response, escalation, change management, and post-incident reviews?
- What recovery time and recovery point objectives do you commit to, and what architecture/backup assumptions are required to meet them?
Related to Your Project
- Who will manage our systems daily, and what is their seniority level?
- How will you integrate with our existing tools and systems?
- How do you handle scaling and capacity planning as demand grows?
- What level of ongoing support is included after onboarding, and what will be billed separately?
How to find top managed services companies on DesignRush that fit your budget?
DesignRush helps you avoid guesswork by identifying MSPs that align with your budget and hiring criteria. You can compare providers based on reviews, team size, and rates.
| High budget: $50,000+ |
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| Low budget: $25,000-$50,000 |
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Sources
DesignRush sustains a directory of over 40,000 agencies categorized by service category, location, expertise, and reviews. We build our database in two ways:
- Our dedicated team of agency experts actively searches the web for top-performing companies. We then pull information from their websites, online presence, and client testimonials to verify their status and qualifications prior to listing.
- The agencies listed get notified of their profiles on the website and they can choose to claim it or not, which suggests their availability for more collaborations.
Agencies can also reach out to DesignRush and must go through the verification process prior to being listed.
Why companies trust DesignRush
Every agency is independently vetted before it can be listed or ranked
4.8
4.8Some agencies pay for sponsored placement, clearly labeled and held to the same vetting standards.
Managed IT Services FAQs
What can a managed IT service provider do for business?
A managed service provider (MSP) is an external partner that manages and supports your IT systems so your team can focus on running the business instead of fixing tech issues.
MSPs typically handle:
- IT infrastructure management (networks, servers, hardware, and cloud systems)
- Proactive monitoring and maintenance to prevent downtime
- Cybersecurity and data protection, including threat detection and incident response
- Backup and disaster recovery to protect business-critical data
- Help desk and technical support for day-to-day issues
- IT planning and advisory, aligning technology with business goals
As IT environments grow more complex, more U.S. businesses are turning to managed services.
The U.S. managed services market reached $69.9 billion in 2024 and is projected to grow at a 10.5% CAGR through 2033, driven by remote work, cloud adoption, and rising cybersecurity threats.
What types of MSPs are there?
Managed service companies can be categorized in two ways:
1. By provider model (how the MSP operates and partners with your business)
| Type | What It Covers | Best For |
| Pure-Play MSPs | Core IT operations like monitoring, maintenance, patching, and system support | Small to mid-sized businesses needing reliable day-to-day IT management |
| Staffing-Led MSPs | Managed IT services combined with IT staff augmentation | Companies that need flexible capacity or temporary technical expertise |
| High-Level (Strategic) MSPs | End-to-end IT management, cybersecurity, cloud strategy, and long-term planning | Enterprises with complex infrastructure and strategic IT needs |
2. By service focus (what specific IT functions they manage)
Most specialize in one or more of the following areas:
- IT support: Ongoing monitoring, troubleshooting, and system maintenance
- Security services: Threat detection, vulnerability management, and compliance support
- Cloud services: Cloud migration, optimization, and ongoing management
- Network services: Network monitoring, performance optimization, and connectivity management
- Backup & disaster recovery: Data protection, backups, and business continuity planning
- Industry-specific: Tailored IT support for regulated sectors like healthcare, finance, retail, and legal
What benefits can businesses expect from managed IT service providers?
MSP services are designed to reduce operational strain and create more stability. Here’s what they bring to the table:
- Predictable IT costs
Fixed or subscription-based pricing reduces budget uncertainty and unexpected expenses. - Access to specialized expertise
On-demand support across infrastructure, cloud, security, and compliance. - Proactive system oversight
Performance issues now carry the same business impact as outages. According to Catchpoint’s SRE Report 2025, 53% of organizations agree that “slow is the new down,” reinforcing why proactive monitoring and performance management are core managed services benefits. - Stronger security foundations
Continuous threat monitoring, patching, and security controls reduce exposure to cyber risks. This is an increasing priority as the FBI recorded 859,532 cyberattacks in the U.S. in 2024, marking a 144% increase since 2018. - Simplified compliance support
Built-in processes ensure you meet regulatory requirements like HIPAA and PCI DSS. - Optimized technology management
Guidance on selecting, maintaining, and updating systems helps you avoid waste. - More focus on core work
Internal teams spend less time on IT operations and more on business priorities.
What is the difference between staff augmentation and managed services?
Staff augmentation providers and managed service providers both offer IT outsourcing solutions, but they differ in several key ways:
| Aspect | Staff Augmentation | Managed Services |
| Primary purpose | Fill skill or capacity gaps | Fully manage defined IT functions |
| Control | Client retains full control | Provider owns delivery and outcomes |
| Engagement type | Short-term or project-based | Usually ongoing, long-term partnership |
| Accountability | Client manages performance | Provider accountable via SLAs |
| Team integration | Works as part of your in-house team | Operates as an external IT owner |
| Cost structure | Hourly or contract-based | Typically fixed or subscription-based |
How much do managed service providers in the USA charge?
On average, managed service firms charge $150-$400 per user per month or $175-$300 per hour. For enterprise-level projects, pricing can start at $10,000 per month.
Main factors that influence MSP pricing:
- Number of users or devices
- Scope of managed services
- Infrastructure complexity and data volume
- Contract length and service hours
Common MSP pricing models:
- Per-user pricing: Predictable costs tied to headcount
- Per-device pricing: Charges based on supported hardware
- Tiered plans: Different service levels at increasing prices
- Flat-rate pricing: Unlimited support for a fixed monthly fee
- À la carte services: Pay only for specific IT needs