Looking for a managed IT service provider in the USA? DesignRush simplifies the process for you by showcasing top managed services, supported by a 4.5-star average rating from 800+ verified reviews. Browse trusted companies and filter by pricing or reviews to confidently choose the best option for your business.
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Accelerate Innovation.
nClouds is a member of several AWS partner programs, including the Managed Service Provider (MSP), Public Sector, Solution Provider Program, Well-Architected, Immersion Days, Marketplace Seller, and Authorized Commercial Reseller programs. Additionally, nClouds has attained AWS Consulting Competency status in... View NClouds profile
Top Services:
- DevOps Consulting
- Cloud Consulting
- Managed Services
- Location
- Salt Lake City, Utah
- Number of Employees
- Under 49
Speed. Efficiency. Reliability.
We're a worldwide technology enterprise dedicated to assisting individuals and companies across the globe in leveraging the potential of technology to navigate its possibilities. Through swift innovation, we customize services and solutions according to your requirements. We hold the belief that everyone... View Ubmatic profile
Top Services:
- IT Services
- Software Development
- Managed Services
- Location
- Chino, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $20/hr
- Minimal Budget
- $1,000 - $10,000
Find Value And Build Some Confidence
At our core, we are the bridge that connects your business with the perfect technological solutions. With a keen understanding of your unique needs, we meticulously curate and deliver the technology that propels your business forward. Your success is our mission, and we're committed to ensuring that the... View NR Tech Consulting profile
Top Services:
- Staff Augmentation
- IT Services
- Managed Services
- Location
- Red Oak, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $60/hr
- Minimal Budget
- Under $1,000
Unlocking Automation: Affordable Software Development Solutions
We are an international software development company. We facilitate innovative projects through reliable and accessible cloud infrastructure. Explore Serverspace for your personalized cloud solution and unleash the potential of your endeavors... View Serverspace profile
Top Services:
- IT Services
- Cloud Consulting
- Managed Services
- Location
- Miami, Florida
- Number of Employees
- 50 - 99
- Minimal Budget
- Under $1,000
Tomorrow's Technologies today
Ram Technologies is a comprehensive IT service company dedicated to addressing all your technological requirements. Our services encompass the entire spectrum, ranging from the design and installation of computer infrastructure to offsite and cloud-based data storage solutions. Reach out to us and discover... View Ram Technologies profile
Top Services:
- Cybersecurity
- IT Services
- Managed Services
- Location
- Roseburg, Oregon
- Number of Employees
- Under 49
- Average Hourly Rate
- $90/hr
Transforming your IT Experience
We provide premium tier IT services, tailored for small to medium businesses and non-profit organizations. We pride ourselves on delivering world-class support, network management, and cloud services to our clients. Your organizations success is our top priority, and were committed to delivering solutions... View IE-Tek profile
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Location
- Fort Worth, Texas
- Number of Employees
- Under 49
Afforable Sites For Your Small Businesses
Queue Development is a small web development company whose mission is to assist small businesses with their online presence. From the website all the way to the ad campaigns. We take the stress and research off your plate to ensure you are getting a high quantity of leads without sacrificing the quality... View Queue Development LLC's portfolio
Top Services:
- Web Design
- SEO
- Email Marketing
- Managed Services
- Graphic Design
- Show more
- Location
- Owosso, Michigan
- Number of Employees
- Under 49
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Simplify Your IT, Secure Your Future
Smart Tech Solution LLC offers specialized IT services to a wide range of clients, including healthcare, finance, education, government, and both small and large businesses. We provide expert IT consulting, robust cybersecurity, and high-quality tech products such as computers and surveillance systems... View Smart Tech Solution LLC profile
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Location
- Holly Springs, North Carolina
- Number of Employees
- Under 49
Exceeding Expectations Since 2006
Websites that Wow. Rankings that deliver. Service that makes you smile. Professional, top quality web design, and powerful SEO from a reliable team ready to listen to you... View all reviews
Top Services:
- Web Design
- SEO
- Managed Services
- Location
- Charlottesville, Virginia
- Number of Employees
- Under 49
- Average Hourly Rate
- $225/hr
- Minimal Budget
- $10,000 - $25,000
Custom Website Solutions That Deliver Results
We empower clients to shine online with intelligent design, strategic branding, and seamless digital experiences. From sleek visuals to impactful brand identity, top search performance, and engaging features, we take care of it all. The result is a smooth user journey that drives real conversions. With us... View all reviews
Top Services:
- Web Design
- Branding
- Digital Marketing
- SEO
- Managed Services
- Show more
- Location
- Rochester, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $85/hr
- Minimal Budget
- $1,000 - $10,000
Running is Everything.
Inacom is your IT Department, when you need one. With IT Services, cloud and on premise VoIP Telephone Systems, Copiers and Managed Print solutions, and Web Development, we're able to assist in all manner of your business technology needs. Consolidate vendors and save money with a trusted partner... View all reviews
Top Services:
- IT Services
- Managed Services
- Staff Augmentation
- Cybersecurity
- Cloud Consulting
- Show more
- Location
- Salisbury, Maryland
- Number of Employees
- Under 49
- Average Hourly Rate
- $195/hr
- Minimal Budget
- $1,000 - $10,000
Creating insightful approaches to operational efficiencies, risk management, and compliance.
HORNE is a decidedly different CPA and business advisory firm that is changing expectations about accounting. Clients trust us to meet their needs with foresight, straight talk and collaboration. In every engagement, our team members work to create insightful approaches to operational efficiencies, risk... View all reviews
Top Services:
- Cybersecurity
- Managed Services
- IT Services
- IT Compliance Solution
- Accounting
- Show more
- Location
- Ridgeland, Mississippi
- Number of Employees
- 100 - 249
Attain Technology is a complete technology solution provider. We are 100% committed to making sure business owners have the most reliable and professional IT service in Massachusetts and Rhode Island. Our team of talented IT professionals can solve your IT nightmares once and for all... View all reviews
Top Services:
- Cybersecurity
- Managed Services
- IT Services
- Staff Augmentation
- Cloud Consulting
- Show more
- Location
- Providence, Rhode Island
- Number of Employees
- Under 49
Innovative And Exceptional IT Services
Empowering Businesses with Innovative Software Solutions. By bridging the gap between existing and emerging technologies, Evolve Blue helps you innovate faster, with less risk, on your path to digital transformation... View all reviews
Top Services:
- Web Development
- Managed Services
- IT Services
- Staff Augmentation
- HR Outsourcing
- Show more
- Location
- King of Prussia, Pennsylvania
- Number of Employees
- Under 49
Create smiles through great people and technology
Hexaware is a global technology and business process services company. Every day, Hexawarians wake up with a singular purpose: to create smiles through great people and technology. With offices across the world, we empower enterprises worldwide to realize digital transformation at scale and speed... View all reviews
Top Services:
- IT Services
- Managed Services
- AI Development
- Software Development
- Cloud Consulting
- Show more
- Location
- Jersey City, New Jersey
- Number of Employees
- 1000 & Up
Global Managed Technology Service Provider.
New Era Technology is a global managed technology service provider. New Era serves as a trusted adviser to more than 20,000+ customers worldwide... View New Era Technology profile
Top Services:
- Mobile App Development
- Cloud Consulting
- Location
- New York City, New York
- Number of Employees
- 250 - 499
We make IT look easy!
i.t.NOW is the leading managed services provider in Utah. With 20 years experience, and 200 happy clients, we have the skills and know how to help your business. We provide soup to nuts IT services for small and medium businesses, and can tackle any IT challenge you can dish out... View all reviews
Top Services:
- Cybersecurity
- IT Services
- Managed Services
- Cloud Consulting
- Show more
- Location
- Pleasant Grove, Utah
- Number of Employees
- Under 49
- Average Hourly Rate
- $125/hr
- Minimal Budget
- Under $1,000
IT Solution That Fit
Forum InfoTech (FIT) is a Top 100 managed services provider founded in 2004 and based in Riverside/Corona, California. The firm specializes in managed and comanaged IT, cloud migration (AWS, Azure), cybersecurity, identity and access management, IT compliance, and virtual CIO services. With 1150 employees... View all reviews
Top Services:
- Cybersecurity
- IT Services
- Managed Services
- Cloud Consulting
- Show more
- Location
- Corona, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $50/hr
- Minimal Budget
- Under $1,000
IT Support Services
Computer Dimensions offers a wide variety of IT services and solutions that focus on our client’s needs and business objectives... View Computer Dimensions profile
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Cloud Consulting
- Show more
- Location
- Tucson, Arizona
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
IT Solutions That Optimize Your Business
Technologent is a Global Provider of Edge-to-EdgeTM Information Technology solutions and services for Fortune 1000 companies. We help our clients outpace the new digital economy by creating IT environments that are agile, flexible, efficient, transparent and secure. Without these characteristics, companies... View Technologent profile
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Cloud Consulting
- Show more
- Location
- Irvine, California
- Number of Employees
- 250 - 499
Simplifying Business IT
iFeeltech is a prominent company specializing in G Suite consulting services. With a profound focus on optimizing businesses through Google Apps Suite, our offerings encompass strategic planning, implementation, migration, customization, and ongoing support... View all reviews
Top Services:
- IT Services
- Cloud Consulting
- Managed Services
- Cybersecurity
- Show more
- Location
- Miami, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $120/hr
- Minimal Budget
- $1,000 - $10,000
Responsive, Reliable, and Affordable IT Services and Cybersecurity
From cybersecurity compliance to cloud applications and managed IT services, we guide our customers toward agile, effective, and affordable business solutions that can keep pace with the speed of modern business... View IT Ninjas profile
Top Services:
- Cybersecurity
- Cloud Consulting
- Managed Services
- IT Services
- Show more
- Location
- Jacksonville, Florida
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
Your business relies on technology and your experience should be Simple, Secure, and Reliable
Vivitec is an award-winning Cybersecurity and Managed IT Provider which has strategically invested in the people, processes, and tools required to provide and maintain Technology Solutions for our clients that are Simple, Secure, and Reliable... View all reviews
Top Services:
- Cybersecurity
- IT Services
- Managed Services
- IT Compliance Solution
- Show more
- Location
- Crestview Hills, Kentucky
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
CORE Networks offers a proactive cyber defense plan and office productivity solution to small and mid sized businesses... View all reviews
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Cloud Consulting
- Show more
- Location
- Covington, Louisiana
- Number of Employees
- Under 49
We Support You, Not Just Your Technology
Sirius serves small and medium sized businesses in the Phoenix, AZ area and across the US. We reduce downtime and ensure business continuity through our managed IT services. Our technology experts are available 24/7 to proactively monitor, manage and maintain IT systems. We at Sirius have a wide range of... View Sirius Office Solutions profile
Top Services:
- Cybersecurity
- IT Services
- Managed Services
- Cloud Consulting
- Show more
- Location
- Peoria, Arizona
- Number of Employees
- Under 49
- Average Hourly Rate
- $125/hr
- Minimal Budget
- Under $1,000
Empowering Workplaces, Driving Transformation
Xerox Business Solutions delivers comprehensive workplace technology and IT services to help businesses streamline operations and drive digital transformation. With a focus on local engagement, the company offers tailored solutions including managed print services, cloud integration, and advanced document... View Xerox Business Solutions profile
Top Services:
- Cloud Consulting
- IT Services
- Managed Services
- Cybersecurity
- Show more
- Location
- Norwalk, Connecticut
- Number of Employees
- Under 49
Your Success is Our Success.
Welcome to the one place where everything works... View all reviews
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Cloud Consulting
- Show more
- Location
- Bentonville, Arkansas
- Number of Employees
- 250 - 499
Bespoke IT Solutions
After almost 20 years of working as a trusted teammate to several businesses, They are back in the Technology Business with a focus on partnering to improve your processes. They still have the same mentality that made me a successful technology consultant, but now they've added business acumen to the... View Continuous Improvement Systems profile
Top Services:
- Web Design
- ERP Consulting
- Managed Services
- IT Services
- Show more
- Location
- Fort Wayne, Indiana
- Number of Employees
- Under 49
We do what we say!
IT Services and IT Consulting... View JTSi Inc. profile
Top Services:
- IT Services
- AI Development
- Managed Services
- Cybersecurity
- Show more
- Location
- Reston, Virginia
- Number of Employees
- 100 - 249
Your Ultimate Source for Talent Solutions
Global Integrated Talent Solutions Provider - A Certified MBE Enterprise... View all reviews
Top Services:
- IT Services
- Staff Augmentation
- Managed Services
- HR Outsourcing
- Show more
- Location
- San Jose, California
- Number of Employees
- 250 - 499
Empowering Businesses with Smart IT Solutions.
SSG Technologies is a software development and IT consulting firm specializing in customized solutions in the field of healthcare, manufacturing, insurance, supply chain, and energy sectors. Our approach to design and development is rooted in a fundamental belief that systems succeed or fail based on how well... View SSG Technologies profile
Top Services:
- Software Development
- IT Services
- Managed Services
- Staff Augmentation
- Show more
- Location
- Louisville, Kentucky
- Number of Employees
- 50 - 99
Your needs are unique. Unique needs require
TailorBuilt Solutions offers services such as Managed IT Services, Custom Programming, Project Management, Project Management etc... View TailorBuilt Solutions profile
Top Services:
- Software Development
- IT Services
- Managed Services
- Business Consulting
- Show more
- Location
- Hernando, Mississippi
- Number of Employees
- Under 49
Turning challenges into valuable solutions.
Artha Solutions is a premier business and AWS consulting firm with a strong track record of turning business and technology challenges into valuable solutions. With expertise in various domains, Artha offers a range of services, including business strategy, technology consulting, and implementation... View all reviews
Top Services:
- IT Services
- AI Development
- Managed Services
- Big Data Analytics
- Show more
- Location
- Scottsdale, Arizona
- Number of Employees
- 100 - 249
Simplify Your Information Technology Solutions.
Summit IT Solutions is an Information Technology solution provider based in Akron, Ohio that prides itself on being a "Peak Performer in Information Technologies." Our dedicated staff of Microsoft Certified Professionals offers practical solutions that integrate well with our client's current and future... View all reviews
Top Services:
- Software Development
- IT Services
- Managed Services
- Cybersecurity
- Show more
- Location
- Akron, Ohio
- Number of Employees
- Under 49
Advanced Technology Services
MIA Solutions is an advanced technology services company that provides innovative systems, solutions, and services to government, business, and industry customers. MIA has a proven track record of providing a full range of high-quality information technology support, software development, and systems... View MIA Solutions profile
Top Services:
- Software Development
- IT Services
- Managed Services
- Big Data Analytics
- Show more
- Location
- Camden, New Jersey
- Number of Employees
- Under 49
Driving Business Forward with IT Expertise
NetGain Technologies helps small to medium-sized businesses gain access to expert IT talent. We provide strategies that use technology as a driving force behind business growth... View 1 NetGain Technologies profile
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Cloud Consulting
- Show more
- Location
- Lexington, Kentucky
- Number of Employees
- Under 49
Don't Think About IT - We Got You Covered.
Healthy Technology Solutions is the trusted partner for small to midsize businesses in Southern Nevada, offering technology solutions that streamline operations, enhance reliability and security, minimize downtime and optimize business growth. With a focus on customer success, we provide tailored IT services... View all reviews
Top Services:
- IT Services
- Cloud Consulting
- Managed Services
- Cybersecurity
- Show more
- Location
- Las Vegas, Nevada
- Number of Employees
- Under 49
- Average Hourly Rate
- $149/hr
- Minimal Budget
- $1,000 - $10,000
Empower your business. Secure your future.
As a leading technology consulting firm since 2003, Network Security Associates, Inc. (NSA NV) has been serving clients across diverse industries, including accounting firms, healthcare, and wealth management firms. Our comprehensive suite of solutions, including cloud, security and managed IT services... View Network Security Associates profile
Top Services:
- Cybersecurity
- Cloud Consulting
- Managed Services
- IT Services
- Show more
- Location
- Las Vegas, Nevada
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
We provide peace of mind by delivering secure solutions that keep you fully operational.
NextX Communications ensures business owners' peace of mind by delivering secure, reliable solutions that maintain seamless operations. Our expertise keeps your business fully functional and protected, allowing you to focus on growth and success... View NextX Communications, Inc. profile
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Cloud Consulting
- Show more
- Location
- Billings, Montana
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
A True Partner In Your Digital Transformation Journey
GDT drives digital transformation and business growth by upgrading and modernizing platforms, networks, and security with top-tier infrastructure solutions, extensive expertise, and adaptable service delivery models... View all reviews
Top Services:
- Software Development
- Cloud Consulting
- Managed Services
- Cybersecurity
- Show more
- Location
- Dallas, Texas
- Number of Employees
- 500 - 999
Empowering Businesses, Elevating Technology.
Electronic Office is Western North Carolinas premier Managed IT Services provider, delivering expert solutions that empower businesses. Based in Asheville, we go beyond fixing problems we provide strategic guidance, ensuring organizations leverage technology for success with trusted, proactive support... View all reviews
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Cloud Consulting
- Show more
- Location
- Asheville, North Carolina
- Number of Employees
- Under 49
- Average Hourly Rate
- $50/hr
Leading Secure And Scalable IT Solutions
Computer Services Unlimited (CSU) delivers fast, reliable IT solutions for small to mid-sized businesses across Maryland and Florida. From Managed IT services and cybersecurity to cloud support and network design, we keep your systems secure and running smoothly. Backed by decades of experience and a... View all reviews
Top Services:
- Cybersecurity
- IT Services
- Managed Services
- Cloud Consulting
- Show more
- Location
- Owings Mills, Maryland
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
Trusted Cyber Security and Ethical Hacking Solutio
Tekkis is a top US-based cybersecurity company setting new standards for data security with expertise in penetration testing, virtual cisco, red teaming, ethical hacking, blue teaming, and network engineering, providing unparalleled cybersecurity solutions. Unlock unprecedented levels of success with an... View all reviews
Top Services:
- Cybersecurity
- IT Services
- Managed Services
- IT Compliance Solution
- Show more
- Location
- Westminster, Colorado
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
Happy Clients | Healthy Technology
As Utah's most reliable managed IT service provider, we focus on making your technology work for you (and not the other way around). We'll take care of your IT and tech so you can get back to what you do best- running your business... View all reviews
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- IT Compliance Solution
- Show more
- Location
- Orem, Utah
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
Powering IT Excellence
Bellvia Solutions is a North American IT Managed Service Provider (MSP) delivering enterprise-grade IT, cybersecurity, cloud, and connectivity services available under your brand... View Bellvia Solutions profile
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Mobile App Development
- Show more
- Location
- Irvine, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $80/hr
The Data-driven Web Agency
Clear Cut Digital LLC helps small businesses get the time, attention, and quality they deserve at an affordable cost. I was tired of seeing large agencies take advantage of small businesses, so I set out to provide a better option. Custom-coded development (bloat-free, so best in class load speeds), no... View Clear Cut Digital profile
Top Services:
- Web Development
- Web Design
- Managed Services
- SEO
- Show more
- Location
- Manchester, New Hampshire
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
We Design & Host Your Website
CreateTheSite.com is a full-service web design and hosting agency in Gilbert, Arizona, helping small businesses build fast, secure, and high-converting websites. We specialize in custom WordPress design, managed hosting, and ongoing maintenanceall in one affordable monthly plan. From e-commerce to... View CreateTheSite Inc profile
Top Services:
- Web Design
- SEO
- Managed Services
- Digital Marketing
- Show more
- Location
- Gilbert, Arizona
- Number of Employees
- Under 49
- Average Hourly Rate
- $149/hr
- Minimal Budget
- Under $1,000
Superior Web Applications Fully Managed. Zero Stress
We build custom digital assets that work as hard as you do. By rejecting the "Framework Tax," we eliminate the 80% of unnecessary code that slows down your business and invites security exploits. Every Forge interface we build is optimized for speed, security, and technical SEO hygiene from day one... View SucceedHost profile
Top Services:
- SEO
- Web Design
- Managed Services
- AI Development
- Show more
- Location
- Las Vegas, Nevada
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
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Popular Services
Hiring Guide: How to Choose the Best Managed IT Services Providers in the US
How to choose the best managed service provider in the United States?
Use the criteria below to narrow your shortlist before moving into detailed discussions:
- Clarify internal requirements
Start by mapping your current IT environment, key pain points, and expected growth. This helps you filter out providers that aren’t built for your scale or complexity. - Look for proven, relevant experience
Prioritize MSPs with experience supporting businesses like yours. Industry familiarity, certifications, and documented results signal the ability to operate within your technical and regulatory landscape. - Assess service breadth and maturity
An experienced MSP should support both daily operations and higher-level needs such as security, cloud optimization, and disaster recovery with the ability to adapt services over time. - Evaluate scalability and stability
The right partner can scale infrastructure and security as your business evolves, without service disruption or constant contract changes. - Review security and compliance readiness
Make sure the MSP you choose has proven experience handling data protection, risk management, and industry-specific compliance requirements. - Measure responsiveness and reliability
Clear SLAs, defined response times, and consistent communication practices are essential for maintaining continuity and minimizing downtime. - Check reputation and transparency
Client reviews and references should provide some insight into how the MSP will operate once the partnership starts.
What results could businesses expect from an MSP?
Working with a managed services provider leads to measurable operational outcomes alongside long-term business benefits. Here’s what you can expect:
- Reduced downtime and disruption
Organizations using managed services report up to a 27% decrease in system downtime, driven by continuous monitoring and faster incident response. - Lower overall IT operating costs
Companies that outsource IT operations report an average 19-30% reduction in IT operational expenses, primarily due to fewer outages, automation, and reduced internal overhead. - Faster issue resolution
AI-backed monitoring and automation used by MSPs have reduced incident response times by up to 40%. - Stronger resilience during security incidents
Managed security services helped mitigate over 36% of ransomware incidents globally in 2024, improving recovery speed and containment. - Better scalability as the business grows
You would be able to scale users, devices, and infrastructure without performance degradation or service gaps.
These results explain why in 2024 more than 68% of enterprises outsourced at least one IT function and why the U.S. accounted for 38% of the global MSP market.
How does a managed IT services company ensure security, compliance, and data protection?
With a global shortage of 3.5 million cybersecurity professionals, 43% of organizations now outsource cybersecurity capabilities to managed providers. MSPs help businesses protect their systems and data through continuous monitoring and compliance-led practices:
- Cybersecurity monitoring and response
MSPs provide 24/7 monitoring across networks, endpoints, and cloud systems. AI-powered detection significantly improves response speed: it reduces average breach detection time from 181 days to 51 days and enables 73% faster containment than in-house teams. - Ransomware and threat mitigation
Layered security controls and rapid isolation help limit the impact of attacks. In 2024, over 36% of global ransomware incidents were mitigated through MSP-managed security services, improving recovery and containment outcomes. - Backup, disaster recovery, and continuity
MSPs maintain encrypted, redundant backups and tested recovery plans, which are required under many regulatory frameworks and critical for minimizing downtime during incidents. - Compliance management
34% of companies adopted managed security services specifically to meet compliance standards such as HIPAA, PCI DSS, and GDPR. What MSPs do is track regulatory requirements and maintain audit-ready documentation.
How to tell if a business needs fully managed services or co-managed IT?
The decision comes down to how much internal IT capability you have and how much responsibility you want to retain.
Fully managed IT is typically the right fit if:
- You don’t have an internal IT team or rely on generalist support
- You want to outsource IT operations, security, and maintenance fully
- Predictable monthly costs matter more to you than hands-on control
In this model, the managed services company owns day-to-day IT, including help desk, infrastructure, cybersecurity, compliance, and planning.
Co-managed IT is usually a better option if:
- You already have an internal IT team, but they lack capacity or specialized skills
- You want to retain oversight while outsourcing areas like security, cloud, or monitoring
- Your IT needs to scale with growth or hybrid work
What questions should you ask before hiring a managed services firm?
Asking targeted questions early will help you clarify how a managed service provider operates in practice, beyond sales promises and proposals.
Relevant Background
- What services and technologies/platforms do you specialize in?
- Can you share case studies and client references similar to my project scope and complexity?
- What is your support coverage (e.g., onsite or remote, after-hours coverage)?
Services and Processes
- How are support requests handled end-to-end (e.g., channels, ticket triage, and service level agreements)?
- Which security frameworks and compliance standards do you follow?
- What are our operational governance practices for incident response, escalation, change management, and post-incident reviews?
- What recovery time and recovery point objectives do you commit to, and what architecture/backup assumptions are required to meet them?
Related to Your Project
- Who will manage our systems daily, and what is their seniority level?
- How will you integrate with our existing tools and systems?
- How do you handle scaling and capacity planning as demand grows?
- What level of ongoing support is included after onboarding, and what will be billed separately?
How to find top managed services companies on DesignRush that fit your budget?
DesignRush helps you avoid guesswork by identifying MSPs that align with your budget and hiring criteria. You can compare providers based on reviews, team size, and rates.
| High budget: $50,000+ |
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| Low budget: $25,000-$50,000 |
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Why People Trust DesignRush
Rated 4.8 on Google and 4.7 on Trustpilot, DesignRush Agency Directory is a reliable resource for finding top managed IT service providers in the USA. We owe this to our executive selection team, which follows a strict screening process when featuring agencies on the platform, assessing key performance indicators, like portfolio, client reviews, and industry reputation.
Learn more about DesignRush Agency Ranking Methodology.
Sources
DesignRush sustains a directory of over 40,000 agencies categorized by service category, location, expertise, and reviews. We build our database in two ways:
- Our dedicated team of agency experts actively searches the web for top-performing companies. We then pull information from their websites, online presence, and client testimonials to verify their status and qualifications prior to listing.
- The agencies listed get notified of their profiles on the website and they can choose to claim it or not, which suggests their availability for more collaborations.
Agencies can also reach out to DesignRush and must go through the verification process prior to being listed.
Managed IT Services FAQs
What can a managed IT service provider do for business?
A managed service provider (MSP) is an external partner that manages and supports your IT systems so your team can focus on running the business instead of fixing tech issues.
MSPs typically handle:
- IT infrastructure management (networks, servers, hardware, and cloud systems)
- Proactive monitoring and maintenance to prevent downtime
- Cybersecurity and data protection, including threat detection and incident response
- Backup and disaster recovery to protect business-critical data
- Help desk and technical support for day-to-day issues
- IT planning and advisory, aligning technology with business goals
As IT environments grow more complex, more U.S. businesses are turning to managed services.
The U.S. managed services market reached $69.9 billion in 2024 and is projected to grow at a 10.5% CAGR through 2033, driven by remote work, cloud adoption, and rising cybersecurity threats.
What types of MSPs are there?
Managed service companies can be categorized in two ways:
1. By provider model (how the MSP operates and partners with your business)
| Type | What It Covers | Best For |
| Pure-Play MSPs | Core IT operations like monitoring, maintenance, patching, and system support | Small to mid-sized businesses needing reliable day-to-day IT management |
| Staffing-Led MSPs | Managed IT services combined with IT staff augmentation | Companies that need flexible capacity or temporary technical expertise |
| High-Level (Strategic) MSPs | End-to-end IT management, cybersecurity, cloud strategy, and long-term planning | Enterprises with complex infrastructure and strategic IT needs |
2. By service focus (what specific IT functions they manage)
Most specialize in one or more of the following areas:
- IT support: Ongoing monitoring, troubleshooting, and system maintenance
- Security services: Threat detection, vulnerability management, and compliance support
- Cloud services: Cloud migration, optimization, and ongoing management
- Network services: Network monitoring, performance optimization, and connectivity management
- Backup & disaster recovery: Data protection, backups, and business continuity planning
- Industry-specific: Tailored IT support for regulated sectors like healthcare, finance, retail, and legal
What benefits can businesses expect from managed IT service providers?
MSP services are designed to reduce operational strain and create more stability. Here’s what they bring to the table:
- Predictable IT costs
Fixed or subscription-based pricing reduces budget uncertainty and unexpected expenses. - Access to specialized expertise
On-demand support across infrastructure, cloud, security, and compliance. - Proactive system oversight
Performance issues now carry the same business impact as outages. According to Catchpoint’s SRE Report 2025, 53% of organizations agree that “slow is the new down,” reinforcing why proactive monitoring and performance management are core managed services benefits. - Stronger security foundations
Continuous threat monitoring, patching, and security controls reduce exposure to cyber risks. This is an increasing priority as the FBI recorded 859,532 cyberattacks in the U.S. in 2024, marking a 144% increase since 2018. - Simplified compliance support
Built-in processes ensure you meet regulatory requirements like HIPAA and PCI DSS. - Optimized technology management
Guidance on selecting, maintaining, and updating systems helps you avoid waste. - More focus on core work
Internal teams spend less time on IT operations and more on business priorities.
What is the difference between staff augmentation and managed services?
Staff augmentation providers and managed service providers both offer IT outsourcing solutions, but they differ in several key ways:
| Aspect | Staff Augmentation | Managed Services |
| Primary purpose | Fill skill or capacity gaps | Fully manage defined IT functions |
| Control | Client retains full control | Provider owns delivery and outcomes |
| Engagement type | Short-term or project-based | Usually ongoing, long-term partnership |
| Accountability | Client manages performance | Provider accountable via SLAs |
| Team integration | Works as part of your in-house team | Operates as an external IT owner |
| Cost structure | Hourly or contract-based | Typically fixed or subscription-based |
How much do managed service providers in the USA charge?
On average, managed service firms charge $150-$400 per user per month or $175-$300 per hour. For enterprise-level projects, pricing can start at $10,000 per month.
Main factors that influence MSP pricing:
- Number of users or devices
- Scope of managed services
- Infrastructure complexity and data volume
- Contract length and service hours
Common MSP pricing models:
- Per-user pricing: Predictable costs tied to headcount
- Per-device pricing: Charges based on supported hardware
- Tiered plans: Different service levels at increasing prices
- Flat-rate pricing: Unlimited support for a fixed monthly fee
- À la carte services: Pay only for specific IT needs
About The Author and Expert Reviewer
Selina Garcia has authored 500+ articles and edited 50+ published books in economics, law, and history. Her unique blend of experiences allows her to approach content creation from a well-rounded perspective. Currently, Selina applies her expertise to producing insightful articles on IT, software, and applications for DesignRush.
Sergio is a technology leader with over six years of experience managing global teams and delivering projects across fintech, sportstech, and B2B platforms. At DesignRush, he drove product growth and development execution, building tools that speed up processes by 95% and cut costs by 35% while maintaining full uptime.