Looking for a managed IT service provider in the USA? DesignRush simplifies the process for you by showcasing top managed services, supported by a 4.5-star average rating from 800+ verified reviews. Browse trusted companies and filter by pricing or reviews to confidently choose the best option for your business.
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Premier AI-Enhanced WordPress Web Design Company
WP ProDesign is a professional WordPress website design and development company. We build great-looking, feature-rich, and highly functional websites that set your business apart from the rest. We utilize the latest technologies, such as Artificial Intelligence, to enhance and unlock the full potential of... View all reviews
Top Services:
- WordPress Website Design
- Web Development
- eCommerce Development
- SEO
- Digital Services
- Show more
- Location
- Loveland, Colorado
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
Proven AI-Powered Marketing Solutions
Eagles Media is a U.S.-based digital marketing and SEO agency offering comprehensive SEO, AI-driven search optimization, and results-focused marketing solutions. The company supports businesses across all 50 states and international markets, helping both local and global brands enhance their online presence... View all reviews
Top Services:
- Web Design
- eCommerce Development
- SEO
- PPC
- Social Media Marketing
- Show more
- Location
- Orland Park, Illinois
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- Under $1,000
Your Additional Revenue Determines Our Fee
Heartwebdesign is a digital web design and online marketing agency specializing in high-performance, conversion-optimized websites. We help businesses strategically build their online presence, increase their visibility, and attract new customers through targeted efforts. Our approach combines modern design... View Heartwebdesign profile
Top Services:
- Web Design
- SEO
- Web Development
- eCommerce Development
- PPC
- Show more
- Location
- St. Petersburg, Florida
- Number of Employees
- Under 49
Your Trusted Salesforce Consulting
ETG Digital is a results-driven Salesforce consulting company helping businesses streamline operations, improve customer engagement, and scale efficiently. We specialize in Salesforce implementation, customization, integration, and AI-powered solutions tailored to your business needs. Our expert team ensures... View ETG Digital profile
Top Services:
- CRM Consulting
- Cloud Consulting
- IT Services
- DevOps Consulting
- Big Data Analytics
- Show more
- Location
- McKinney, Texas
- Number of Employees
- 500 - 999
Empowering Your Digital Evolution.
Bytepal Solutions is a premier technology firm specializing in high-performance digital transformation. From custom web and mobile development to robust cybersecurity and proactive managed IT services, we provide the expert technical foundation businesses need to scale and succeed in a competitive global... View Bytepal Solutions LLC profile
Top Services:
- Web Design
- Web Development
- Software Development
- Mobile App Development
- Cybersecurity
- Show more
- Location
- Sheridan, Wyoming
- Number of Employees
- Under 49
- Average Hourly Rate
- $25/hr
- Minimal Budget
- Under $1,000
Luxury Construction Starts Here
B West Builders is a Los Angeles-based general contracting company specializing in luxury residential remodeling, custom home construction, and high-end commercial renovation projects. The firm provides comprehensive construction services including home remodeling, kitchen and bathroom renovations, home... View all reviews
Top Services:
- Business Consulting
- Design Services
- Digital Services
- UI/UX Design
- CRO
- Show more
- Location
- Los Angeles, California
- Number of Employees
- Under 49
Transform. Clarity
Tarika Group offers comprehensive Managed IT and digital solutions for SMBs, startups, and enterprises, ensuring secure, scalable, and cost-effective business growth... View all reviews
Top Services:
- SEO
- Digital Marketing
- Social Media Marketing
- Software Development
- IT Services
- Show more
- Location
- Marriottsville, Maryland
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $70/hr
Capitol Tech Solutions Is a Leading Digital Agency.
Capitol Tech Solutions is a leading digital agency providing a full range of marketing , development, and IT services that help companies' top and bottom lines... View all reviews
Top Services:
- Web Development
- Digital Marketing
- Web Design
- Advertising
- UI/UX Design
- Show more
- Location
- Sacramento, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $145/hr
- Minimal Budget
- $10,000 - $25,000
Get Found. Get Clicks. Get Customers.
At Certified SEO Pros, we help businesses get found online. With years of experience, our experts specialize in SEO and web design to boost rankings, attract visitors, and turn clicks into customers. Our custom strategies make it easy for you to grow while we handle the rest... View all reviews
Top Services:
- SEO
- Web Development
- eCommerce Development
- WordPress Website Design
- Web Design
- Show more
- Location
- Addison, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $75/hr
Engineering Partner for Grateful Outcome
Comptivia Technologies is a global IT Services and Consulting company headquarters in New Jersey USA. We work with leading companies to deliver services and technologies at scale, accelerate digital operations, develop innovative applications, and drive efficiencies throughout their organization... View all reviews
Top Services:
- Web Design
- AI Development
- Software Testing
- Software Development
- Big Data Analytics
- Show more
- Location
- Montville, New Jersey
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $70/hr
Empowering enterprises to transform through human ingenuity and engineering excellence.
Visionet is a leading IT services firm delivering digital experiences, enterprise modernization, Data & AI applications, and managed IT services. We leverage digital, data, and cloud technologies to meet clients needs efficiently. Serving diverse sectors, we simplify complexities and foster innovation. With a... View all reviews
Top Services:
- IT Services
- AI Development
- Big Data Analytics
- Cloud Consulting
- DevOps Consulting
- Show more
- Location
- Cranbury, New Jersey
- Number of Employees
- 1000 & Up
Top 1% Tech Talent with 1500+ In-house Developers
We don't just build software at Top Remotely we create solutions that work, scale, and impress. With a powerhouse team of 150+ in-house developers, we turn complex challenges into seamless digital experiences. Whether you need custom software, enterprise platforms, or next-gen IT solutions, we bring the Top... View Top Remotely profile
Top Services:
- Mobile App Development
- Software Development
- DevOps Consulting
- IT Services
- Web Development
- Show more
- Location
- New York City, New York
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $20/hr
- Minimal Budget
- $10,000 - $25,000
Accelerate Business Growth With Tailored Microsoft Solutions
Artic Consulting is a global technology consulting firm specializing in Microsoft-based solutions that help organizations innovate, optimize operations, and achieve sustainable growth. By combining deep technical expertise with industry insight, the company delivers data-driven, secure, and scalable solutions... View all reviews
Top Services:
- AI Development
- Mobile App Development
- Software Development
- Software Testing
- IT Compliance Solution
- Show more
- Location
- Sammamish, Washington
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $40/hr
- Minimal Budget
- $10,000 - $25,000
Optimizing Your Revenue One Cycle At A Time
Experts in full-cycle US medical claims management from charge capture, eligibility checks, and prior approvals to denial handling, payment posting, and AR recovery. Compliant with HIPAA, ICD-10, CPT, HCPCS. Support all payers: commercial, Medicare, Medicaid, TriCare, VA, Workers Comp... View ProRCM LLC profile
Top Services:
- BPO
- Business Consulting
- CRO
- ERP Consulting
- ECM Consulting
- Show more
- Location
- Albany, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $35/hr
Your Total Security Solution
REREM Data Security specializes in all the in-depth cybersecurity measures required to keep you and your business safe from security threats. We ensure that your essential data, financial information, identity, and network applications are safe from unwanted eyes... View Rerem Data Security profile
Top Services:
- Cybersecurity
- Digital Services
- AI Development
- Software Development
- IT Compliance Solution
- Show more
- Location
- McKinney, Texas
- Number of Employees
- Under 49
World-Class Offshore Software Development Agency.
Nerdbug is a world-class offshore software development company that caters to businesses across various industries and growth stages, with precision and a passion for excellence. Contact us for cost-effective and timely delivery of AI & Ml software solutions, Web & Mobile app development, Custom enterprise... View Nerdbug profile
Top Services:
- Software Testing
- Software Development
- Mobile App Development
- Blockchain
- AI Development
- Show more
- Location
- Atlanta, Georgia
- Number of Employees
- Under 49
- Average Hourly Rate
- $50/hr
AI-Driven Software Innovation & Digital Transformation
Empower your business with Al-driven software solutions and cutting-edge digital transformation strategies... View Sthenos Technologies profile
Top Services:
- AI Development
- Mobile App Development
- Software Development
- Blockchain
- Software Testing
- Show more
- Location
- North Bethesda, Maryland
- Number of Employees
- Under 49
- Average Hourly Rate
- $50/hr
Engineering Digital and AI Solutions for Organizations That Shape the Future
Fortunesoft IT Innovations helps businesses build secure, scalable, and intelligent digital AI solutions across Fintech, Healthcare, Life Sciences, and e-Governance... View Fortunesoft IT Innovations profile
Top Services:
- Software Development
- Product Design
- AI Development
- Mobile App Development
- Staff Augmentation
- Show more
- Location
- Gallatin, Tennessee
- Number of Employees
- 50 - 99
- Minimal Budget
- $10,000 - $25,000
We Help Your Business Grow With Powerful Solutions
Texono builds custom mobile, web, and desktop applications for manufacturing companies and machine shops. With a team of 49+ professionals and expertise in .NET, C#, React Native, Angular, Blazor, Azure, and AWS, Texono delivers working prototypes within one week. Every project includes a free 60-day trial... View Texono profile
Top Services:
- Design Services
- Web Development
- Mobile App Development
- Software Development
- ERP Consulting
- Show more
- Location
- American Falls, Idaho
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $35/hr
- Minimal Budget
- $1,000 - $10,000
Global Company Specializing in Tech-Enabled Professional Services
Sikich is a global company specializing in technology-enabled professional services. Now with more than 1,900 employees, it draws on a diverse portfolio of technology solutions to deliver transformative digital strategies and ranks as one of the largest CPA firms in the United States... View all reviews
Top Services:
- Accounting
- Cybersecurity
- ERP Consulting
- ECM Consulting
- Big Data Analytics
- Show more
- Location
- Chicago, Illinois
- Number of Employees
- 250 - 499
If Your Business Matters, Your Process Matters
At BP3, we transform your complex challenges into streamlined success stories through AI and Automation... View BP3 Global profile
Top Services:
- Business Consulting
- UI/UX Design
- AI Development
- IoT
- Mobile App Development
- Show more
- Location
- Austin, Texas
- Number of Employees
- 100 - 249
THE BEST DIGITAL MARKETING AGENCY IN FAIRFAX
Binary Ideas Local Marketing is a dedicated specialist in the realm of strategic local marketing methodologies. Our overarching mission is straightforward yet resolute: to empower our clients with the tools and strategies necessary for achieving success in their enterprises by cultivating a steady stream of... View all reviews
Top Services:
- Design Services
- Web Development
- Digital Marketing
- SEO
- PPC
- Show more
- Location
- Lorton, Virginia
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
Enterprise Modernization Advisory
Sunil Dhawan Consulting helps founders and businesses turn ideas into clear product plans, MVP roadmaps, and practical technology decisions. It offers structured guidance to help people build more clarity, confidence, and direction... View Sunil Dhawan profile
Top Services:
- Business Consulting
- CRM Consulting
- ERP Consulting
- ECM Consulting
- Cloud Consulting
- Show more
- Location
- Lathrop, California
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $20/hr
- Minimal Budget
- Under $1,000
New age, new skills, a local constant
We execute software projects in true partnership spirit to exceed customer’s expectations by continually improving the processes and acquiring new skills... View Seaflux profile
Top Services:
- Software Development
- Web Design
- Web Development
- eCommerce Development
- UI/UX Design
- Show more
- Location
- Austin, Texas
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $30/hr
- Minimal Budget
- $10,000 - $25,000
Augment Your Team
Intelligaia is a CX Design company that works with Business Process Groups to transform the business value of their products. Intelligaia brings innovative DesignOps practices to bridge the gap between strategy and execution at speed and scale... View all reviews
Top Services:
- UI/UX Design
- AI Development
- Software Development
- Web Development
- Mobile App Development
- Show more
- Location
- Apex, North Carolina
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $55/hr
- Minimal Budget
- $10,000 - $25,000
IT Solutions & Digital Marketing Agency.
Luqon IT Solutions is a 360-degree eCommerce and digital product development company, headquartered in Houston, Texas, with strong operational hubs in Sweden and Pakistan. Were expanding into KSA and the UK to serve a broader global client base with scalable, high-performing digital solutions... View Luqon IT Solutions profile
Top Services:
- IT Services
- Web Development
- eCommerce Development
- Digital Marketing
- SEO
- Show more
- Location
- Houston, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $10,000 - $25,000
Your Partner for Software Innovation.
BirrTech is the partner of choice for many of the worlds leading enterprises, SMEs and technology challengers. We help businesses elevate their value through custom software development, product design, QA and consultancy services... View Birr Technologies profile
Top Services:
- IT Services
- Web Development
- Mobile App Development
- Big Data Analytics
- eCommerce Development
- Show more
- Location
- Seattle, Washington
- Number of Employees
- 50 - 99
Website Solutions • Software Development • IT Consulting
Driven by innovation and grounded in expertise, ISG Development helps businesses navigate digital transformation with smart, scalable web and software solutions. We believe in building lasting partnerships through proven results and an unwavering commitment to excellence... View ISG Development profile
Top Services:
- Web Development
- Software Development
- Cloud Consulting
- Web Design
- Mobile App Development
- Show more
- Location
- Winhall, Vermont
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- Under $1,000
Your Trusted Business Growth Partner
Sierra Exclusive Industries is a top digital marketing agency specializing in SEO, online advertising, and high-converting website design. We help businesses elevate their brand, boost visibility, and drive real results... View all reviews
Top Services:
- SEO
- PPC
- Digital Marketing
- Branding
- AI Development
- Show more
- Location
- Sacramento, California
- Number of Employees
- Under 49
We Bring Your Brand to Life
We work with companies and their partners to advice on brand-business growth. Through a combination of market research and marketing strategy, our teams build sustainable growth maps, that travel into campaigns and activities across the board... View Defin8 Consulting profile
Top Services:
- Branding
- Graphic Design
- Digital Marketing
- Web Development
- SEO
- Show more
- Location
- San Francisco, California
- Number of Employees
- 50 - 99
Empowering Brands With Smart Solutions
Brandock is a full-stack Amazon automation agency helping entrepreneurs, sellers, and investors build, launch, and scale profitable eCommerce businesses. From LLC formation to product sourcing, listing optimization, and PPC management, Brandock delivers data-driven solutions with full transparency and... View Brandock profile
Top Services:
- eCommerce Development
- Web Development
- UI/UX Design
- HR Outsourcing
- Business Consulting
- Show more
- Location
- Mountain View, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $20/hr
- Minimal Budget
- Under $1,000
We Create With Your Needs And Preferences In Mind.
GoBro Web Services is a California-based web design and digital solutions agency that helps businesses strengthen their online presence through professional website design, web and app development, branding, SEO, digital marketing, and technical support services. The agency focuses on delivering modern... View GoBro PH profile
Top Services:
- Digital Services
- Graphic Design
- Web Design
- Digital Marketing
- Email Marketing
- Show more
- Location
- Lake Elsinore, California
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $12/hr
- Minimal Budget
- Under $1,000
Securing Your Business, One App at a Time.
With custom apps, superior security protocols, 24/7 mobile support and other industry leading security tools and resources, Mobile Mentor is one of the most trusted cybersecurity firms in the world. Founded in New Zealand in 2004, the company is ready to assist with all your cybersecurity needs... View all reviews
Top Services:
- Software Development
- Mobile App Development
- IT Services
- Cybersecurity
- Show more
- Location
- Nashville, Tennessee
- Number of Employees
- 50 - 99
Hospitality Technology Solutions Simplified
Advanced Hospitality Technologies is a leader in Hospitality Technologies. We have an award winning benchmark for providing affordable, reliable and most advanced hospitality IT Solutions... View all reviews
Top Services:
- IT Services
- Cybersecurity
- Location
- Fremont, California
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $1000/hr
Can Your IT Keep Up With Your Business?
Straight Edge Technology is a company committed to excellence and working with a purpose. We want to create an environment that encourages teamwork and allows employees to strive for the same core values... View all reviews
Top Services:
- Cybersecurity
- IT Services
- Location
- Corpus Christi, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
Tailored IT & Cybersecurity Solutions
We are proud to serve and support San Antonio’s small business community... View all reviews
Top Services:
- Cybersecurity
- Location
- San Antonio, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
Holistic & Innovative Solutions For Your Business Needs.
Orion eSolutions is not only a one stop shop for technology but also a software boutique specialised in development of web applications, mobile apps, desktop application or customisation of already built technology upto the par of best practice in the market... View Orion ESolutions profile
Top Services:
- Mobile App Development
- Web Development
- eCommerce Development
- Software Development
- AI Development
- Show more
- Location
- San Jose, California
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $10,000 - $25,000
Your Financial & IT Advocate.
Since 1985, Richey May has been a leading provider of assurance, tax, business advisory and other accounting services to clients across the United States. With expertise in the financial services industry, we specialize in serving the mortgage, commercial real estate and alternative investment sectors. Our... View all reviews
Top Services:
- Accounting
- Business Consulting
- Cybersecurity
- Location
- Englewood, Colorado
- Number of Employees
- 100 - 249
Empowering Secure Success through Tailored Cybersecurity.
Sphinx Cybersecurity is a trusted provider of Managed Security and IT Services for small to medium-sized businesses and organizations. Founded in 2009, our focus shifted in 2019 to prioritize cybersecurity in response to increasing attacks. Certified by MSP Overwatch, we offer proactive and customized... View Sphinx Cybersecurity profile
Top Services:
- IT Services
- Cybersecurity
- Location
- Detroit, Michigan
- Number of Employees
- Under 49
Excellence in Accounting, Commitment to People.
Delap is a large Oregon public accounting firm committed to helping clients manage, grow, and protect their businesses and wealth through financial complexities... View all reviews
Top Services:
- IT Services
- Cybersecurity
- Accounting
- Location
- Lake Oswego, Oregon
- Number of Employees
- 100 - 249
Cherry Bekaert Launches Finance Modernization Solution
MCM CPAs & Advisors is a large regional CPA firm providing highly specialized services to a broad range of clients and industries. Core Services: Tax, Assurance, IT Compliance & Advisory, Management Advisory Services, Valuation/Litigation Support, M&A, Fraud & Forensics, Accounting Services, Bank Relationship... View MCM CPAs & Advisors profile
Top Services:
- Accounting
- IT Services
- Location
- Raleigh , North Carolina
- Number of Employees
- 250 - 499
WNY's Premier Provider of Professional Business Technology Services
Network Services, LLC is a business technology solutions provider and IT support company in the Western New York area... View Network Services, LLC profile
Top Services:
- IT Services
- Location
- Buffalo, New York
- Number of Employees
- Under 49
With over two decades of experience based in Massachusetts, we have earned the trust of leading brands and global giants... View all reviews
Top Services:
- Managed Services
- Location
- Boston, Massachusetts
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $1000/hr
Powering Technology Innovation
Aunalytics brings together the best of human intelligence and leading digital technologies to transform business challenges into flexible, scalable solutions, measured by definable business outcomes... View all reviews
Top Services:
- IT Services
- Software Development
- Cloud Consulting
- Cybersecurity
- Big Data Analytics
- Show more
- Location
- South Bend, Indiana
- Number of Employees
- 250 - 499
Smarter Proposals. Faster Wins.
QorusDocs establishes strategic partnerships with the goal of delighting their customers. They love their partners and are always seeking to build strong relationships that will extend the value of QorusDocs and their partners, delivering more value to users and community... View QorusDocs profile
Top Services:
- IT Services
- Location
- Bellevue, Washington
- Number of Employees
- 100 - 249
IT Support& Managed Services
Optimizing today and planning for tomorrow! Your biggest business adventure awaits!... View ProphetOne profile
Top Services:
- Cloud Consulting
- Cybersecurity
- IT Services
- AI Development
- Show more
- Location
- Indianapolis, Indiana
- Number of Employees
- Under 49
Your Valuable Productivity & Collaboration Partner
Worksighted stands at the crossroads of productivity and collaboration. With fresh insights, reliable processes, and unwavering support, we transform challenges into growth opportunities. Trusted since 2000, our Holland-based team is the go-to IT partner for Michigan businesses... View all reviews
Top Services:
- IT Services
- Location
- Holland, Michigan
- Number of Employees
- 100 - 249
Innovative Solutions for Smarter Governments.
World-class design, implementation, and support of the Accela Civic Platform... View ETech Consulting profile
Top Services:
- Software Development
- SEO
- Web Development
- IT Services
- Show more
- Location
- Salem, Oregon
- Number of Employees
- Under 49
Managed Service Providers by City
Managed Service Providers by State
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- California
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- Delaware
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- Illinois
- Indiana
- Kansas
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- Maryland
- Massachusetts
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- Minnesota
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- New Hampshire
- New Jersey
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Popular Services
Hiring Guide: How to Choose the Best Managed IT Services Providers in the US
How to choose the best managed service provider in the United States?
Use the criteria below to narrow your shortlist before moving into detailed discussions:
- Clarify internal requirements
Start by mapping your current IT environment, key pain points, and expected growth. This helps you filter out providers that aren’t built for your scale or complexity. - Look for proven, relevant experience
Prioritize MSPs with experience supporting businesses like yours. Industry familiarity, certifications, and documented results signal the ability to operate within your technical and regulatory landscape. - Assess service breadth and maturity
An experienced MSP should support both daily operations and higher-level needs such as security, cloud optimization, and disaster recovery with the ability to adapt services over time. - Evaluate scalability and stability
The right partner can scale infrastructure and security as your business evolves, without service disruption or constant contract changes. - Review security and compliance readiness
Make sure the MSP you choose has proven experience handling data protection, risk management, and industry-specific compliance requirements. - Measure responsiveness and reliability
Clear SLAs, defined response times, and consistent communication practices are essential for maintaining continuity and minimizing downtime. - Check reputation and transparency
Client reviews and references should provide some insight into how the MSP will operate once the partnership starts.
What results could businesses expect from an MSP?
Working with a managed services provider leads to measurable operational outcomes alongside long-term business benefits. Here’s what you can expect:
- Reduced downtime and disruption
Organizations using managed services report up to a 27% decrease in system downtime, driven by continuous monitoring and faster incident response. - Lower overall IT operating costs
Companies that outsource IT operations report an average 19-30% reduction in IT operational expenses, primarily due to fewer outages, automation, and reduced internal overhead. - Faster issue resolution
AI-backed monitoring and automation used by MSPs have reduced incident response times by up to 40%. - Stronger resilience during security incidents
Managed security services helped mitigate over 36% of ransomware incidents globally in 2024, improving recovery speed and containment. - Better scalability as the business grows
You would be able to scale users, devices, and infrastructure without performance degradation or service gaps.
These results explain why in 2024 more than 68% of enterprises outsourced at least one IT function and why the U.S. accounted for 38% of the global MSP market.
How does a managed IT services company ensure security, compliance, and data protection?
With a global shortage of 3.5 million cybersecurity professionals, 43% of organizations now outsource cybersecurity capabilities to managed providers. MSPs help businesses protect their systems and data through continuous monitoring and compliance-led practices:
- Cybersecurity monitoring and response
MSPs provide 24/7 monitoring across networks, endpoints, and cloud systems. AI-powered detection significantly improves response speed: it reduces average breach detection time from 181 days to 51 days and enables 73% faster containment than in-house teams. - Ransomware and threat mitigation
Layered security controls and rapid isolation help limit the impact of attacks. In 2024, over 36% of global ransomware incidents were mitigated through MSP-managed security services, improving recovery and containment outcomes. - Backup, disaster recovery, and continuity
MSPs maintain encrypted, redundant backups and tested recovery plans, which are required under many regulatory frameworks and critical for minimizing downtime during incidents. - Compliance management
34% of companies adopted managed security services specifically to meet compliance standards such as HIPAA, PCI DSS, and GDPR. What MSPs do is track regulatory requirements and maintain audit-ready documentation.
How to tell if a business needs fully managed services or co-managed IT?
The decision comes down to how much internal IT capability you have and how much responsibility you want to retain.
Fully managed IT is typically the right fit if:
- You don’t have an internal IT team or rely on generalist support
- You want to outsource IT operations, security, and maintenance fully
- Predictable monthly costs matter more to you than hands-on control
In this model, the managed services company owns day-to-day IT, including help desk, infrastructure, cybersecurity, compliance, and planning.
Co-managed IT is usually a better option if:
- You already have an internal IT team, but they lack capacity or specialized skills
- You want to retain oversight while outsourcing areas like security, cloud, or monitoring
- Your IT needs to scale with growth or hybrid work
What questions should you ask before hiring a managed services firm?
Asking targeted questions early will help you clarify how a managed service provider operates in practice, beyond sales promises and proposals.
Relevant Background
- What services and technologies/platforms do you specialize in?
- Can you share case studies and client references similar to my project scope and complexity?
- What is your support coverage (e.g., onsite or remote, after-hours coverage)?
Services and Processes
- How are support requests handled end-to-end (e.g., channels, ticket triage, and service level agreements)?
- Which security frameworks and compliance standards do you follow?
- What are our operational governance practices for incident response, escalation, change management, and post-incident reviews?
- What recovery time and recovery point objectives do you commit to, and what architecture/backup assumptions are required to meet them?
Related to Your Project
- Who will manage our systems daily, and what is their seniority level?
- How will you integrate with our existing tools and systems?
- How do you handle scaling and capacity planning as demand grows?
- What level of ongoing support is included after onboarding, and what will be billed separately?
How to find top managed services companies on DesignRush that fit your budget?
DesignRush helps you avoid guesswork by identifying MSPs that align with your budget and hiring criteria. You can compare providers based on reviews, team size, and rates.
| High budget: $50,000+ |
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| Low budget: $25,000-$50,000 |
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Why People Trust DesignRush
Rated 4.8 on Google and 4.7 on Trustpilot, DesignRush Agency Directory is a reliable resource for finding top managed IT service providers in the USA. We owe this to our executive selection team, which follows a strict screening process when featuring agencies on the platform, assessing key performance indicators, like portfolio, client reviews, and industry reputation.
Learn more about DesignRush Agency Ranking Methodology.
Sources
DesignRush sustains a directory of over 40,000 agencies categorized by service category, location, expertise, and reviews. We build our database in two ways:
- Our dedicated team of agency experts actively searches the web for top-performing companies. We then pull information from their websites, online presence, and client testimonials to verify their status and qualifications prior to listing.
- The agencies listed get notified of their profiles on the website and they can choose to claim it or not, which suggests their availability for more collaborations.
Agencies can also reach out to DesignRush and must go through the verification process prior to being listed.
Managed IT Services FAQs
What can a managed IT service provider do for business?
A managed service provider (MSP) is an external partner that manages and supports your IT systems so your team can focus on running the business instead of fixing tech issues.
MSPs typically handle:
- IT infrastructure management (networks, servers, hardware, and cloud systems)
- Proactive monitoring and maintenance to prevent downtime
- Cybersecurity and data protection, including threat detection and incident response
- Backup and disaster recovery to protect business-critical data
- Help desk and technical support for day-to-day issues
- IT planning and advisory, aligning technology with business goals
As IT environments grow more complex, more U.S. businesses are turning to managed services.
The U.S. managed services market reached $69.9 billion in 2024 and is projected to grow at a 10.5% CAGR through 2033, driven by remote work, cloud adoption, and rising cybersecurity threats.
What types of MSPs are there?
Managed service companies can be categorized in two ways:
1. By provider model (how the MSP operates and partners with your business)
| Type | What It Covers | Best For |
| Pure-Play MSPs | Core IT operations like monitoring, maintenance, patching, and system support | Small to mid-sized businesses needing reliable day-to-day IT management |
| Staffing-Led MSPs | Managed IT services combined with IT staff augmentation | Companies that need flexible capacity or temporary technical expertise |
| High-Level (Strategic) MSPs | End-to-end IT management, cybersecurity, cloud strategy, and long-term planning | Enterprises with complex infrastructure and strategic IT needs |
2. By service focus (what specific IT functions they manage)
Most specialize in one or more of the following areas:
- IT support: Ongoing monitoring, troubleshooting, and system maintenance
- Security services: Threat detection, vulnerability management, and compliance support
- Cloud services: Cloud migration, optimization, and ongoing management
- Network services: Network monitoring, performance optimization, and connectivity management
- Backup & disaster recovery: Data protection, backups, and business continuity planning
- Industry-specific: Tailored IT support for regulated sectors like healthcare, finance, retail, and legal
What benefits can businesses expect from managed IT service providers?
MSP services are designed to reduce operational strain and create more stability. Here’s what they bring to the table:
- Predictable IT costs
Fixed or subscription-based pricing reduces budget uncertainty and unexpected expenses. - Access to specialized expertise
On-demand support across infrastructure, cloud, security, and compliance. - Proactive system oversight
Performance issues now carry the same business impact as outages. According to Catchpoint’s SRE Report 2025, 53% of organizations agree that “slow is the new down,” reinforcing why proactive monitoring and performance management are core managed services benefits. - Stronger security foundations
Continuous threat monitoring, patching, and security controls reduce exposure to cyber risks. This is an increasing priority as the FBI recorded 859,532 cyberattacks in the U.S. in 2024, marking a 144% increase since 2018. - Simplified compliance support
Built-in processes ensure you meet regulatory requirements like HIPAA and PCI DSS. - Optimized technology management
Guidance on selecting, maintaining, and updating systems helps you avoid waste. - More focus on core work
Internal teams spend less time on IT operations and more on business priorities.
What is the difference between staff augmentation and managed services?
Staff augmentation providers and managed service providers both offer IT outsourcing solutions, but they differ in several key ways:
| Aspect | Staff Augmentation | Managed Services |
| Primary purpose | Fill skill or capacity gaps | Fully manage defined IT functions |
| Control | Client retains full control | Provider owns delivery and outcomes |
| Engagement type | Short-term or project-based | Usually ongoing, long-term partnership |
| Accountability | Client manages performance | Provider accountable via SLAs |
| Team integration | Works as part of your in-house team | Operates as an external IT owner |
| Cost structure | Hourly or contract-based | Typically fixed or subscription-based |
How much do managed service providers in the USA charge?
On average, managed service firms charge $150-$400 per user per month or $175-$300 per hour. For enterprise-level projects, pricing can start at $10,000 per month.
Main factors that influence MSP pricing:
- Number of users or devices
- Scope of managed services
- Infrastructure complexity and data volume
- Contract length and service hours
Common MSP pricing models:
- Per-user pricing: Predictable costs tied to headcount
- Per-device pricing: Charges based on supported hardware
- Tiered plans: Different service levels at increasing prices
- Flat-rate pricing: Unlimited support for a fixed monthly fee
- À la carte services: Pay only for specific IT needs
About The Author and Expert Reviewer
Selina Garcia has authored 500+ articles and edited 50+ published books in economics, law, and history. Her unique blend of experiences allows her to approach content creation from a well-rounded perspective. Currently, Selina applies her expertise to producing insightful articles on IT, software, and applications for DesignRush.
Sergio is a technology leader with over six years of experience managing global teams and delivering projects across fintech, sportstech, and B2B platforms. At DesignRush, he drove product growth and development execution, building tools that speed up processes by 95% and cut costs by 35% while maintaining full uptime.