The top BPO agencies in 2026 are Oli AI, DataPlusValue, and DataInox, selected from 105 agencies vetted by DesignRush on the basis of verified client reviews (4.5 avg. rating), project outcomes and industry expertise. Oli AI leads the ranking for BPO, followed by DataPlusValue and DataInox.

#AgencyRatingMin projectHourlyLocation
1Oli AI New Inquire$1/hrChennai, India
2DataPlusValue New Inquire$3/hrDelhi, India
3DataInox New Under $1,000$5/hrAhmedabad, India
4Om Data Entry India New $1,000 - $10,000$5/hrAhmedabad, India
5BPO Data Entry Help New Inquire$5/hrKanchipuram, India
4.5 avg. rating from 445 verified reviews
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Reviews undergo a stringent verification process to ensure reliable information about each agency from verified past clients.
We’ve updated our Average Star Rating system to give you the most accurate summary of all client reviews. Read more.
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Best BPO Providers

Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.

  • Conversation Intelligence for Modern Enterprises

    Make every call a useful conversation with Oli AI, an enterprise AI voice agent for inbound and outbound calls. From welcoming callers and booking appointments to qualifying leads and managing customer follow-ups, Oli AI adapts to your workflows across 22+ global languages. It connects with your business...

    Top Services:

    • Call Centers
    • BPO
    • Phone Answering Services
    • Customer Support
    • Show more
    Location
    Chennai, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $1/hr

    Oli AI Services

    • Call Centers
    • BPO
    • Phone Answering Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • BeesBuzz Media
    • G Square
    • Orange Finance
    Data sourced from the agency's DesignRush profile
  • Reliable IT Company Since 2008

    DataPlusValue is one of the most preferred IT/ BPO company in the industry. We are giving you a systematic data conversion process with error-free results, which is helpful to improve your data retrieval efficiency...

    Top Services:

    • BPO
    • Software Development
    • IT Services
    Location
    Delhi, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $3/hr
    Portfolios Count
    1 Project Listed

    DataPlusValue Services

    • BPO
    • Software Development
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Proximity Group
    • Studio 41
    • APW
    Data sourced from the agency's DesignRush profile

    DataPlusValue Reviews & Testimonials

    • Priyanshu kumar Patel
      Priyanshu kumar Patel Review from Google
      5.0★

      Priyanshu kumar Patel's Review Sourced from Google

      Dataplusvalue is a great data cleansing company that understood our needs well and provided up-to-date data with accurate results. They have a great team that makes the job easy. I am grateful for his knowledge and experience, which worked wonders for my database. Our updated data when uploaded on the website is showing very accurate results which is attracting a lot of interest from our customers.

    • Shivam Surwase
      Shivam Surwase Review from Google
      5.0★

      Shivam Surwase's Review Sourced from Google

      DataPlusValue is a great, professional and trustworthy company. We hired them for our database building project. The price and data quality provided on the project was excellent. The team members were also great and gave us great results that exceeded our expectations.I would recommend DataPlusValue to any company or organization that is looking for a reliable service provider to build their database.

    • om Baviskar
      om Baviskar Review from Google
      5.0★

      om Baviskar's Review Sourced from Google

      Web research project for our organization was successfully completed. The team is small but very intelligent and efficient. The team did a great job... we will work together again in the future. Keep it up, stay blessed

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • A Prominent Outsourcing Data Management Company

    With a skilled team of professionals, we provide data entry, data processing, data conversion, web research, data analytics, scanning-indexing and OCR services globally. Our experts deliver accurate, efficient, and cost-effective outcomes without delay in deadlines...

    Top Services:

    • BPO
    Location
    Ahmedabad, India
    Number of Employees
    100 - 249
    Average Hourly Rate
    $5/hr
    Minimal Budget
    Under $1,000

    DataInox Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Healthcare Industry
    • Travel Industry
    • Finance Industry
    Data sourced from the agency's DesignRush profile

    DataInox Reviews & Testimonials

    • Danielle Kieselhorst
      Danielle Kieselhorst Review from Google
      5.0★

      Danielle Kieselhorst's Review Sourced from Google

      Datainox has been a pleasure to work with over the past year. They have a quick turn-around time for our projects, which has been very helpful. Their staff are able to learn quickly and complete projects with accuracy. They also have good flexibility to scale their staff up or down depending on the size of the project. I definitely recommend them, you will not be disappointed!

    • James Lawton
      James Lawton Review from Google
      5.0★

      James Lawton's Review Sourced from Google

      I have been using the services from Datainox for almost a year and have been very happy. They make it their business to understand what you are trying to achieve in your business. They are very flexible enabling me to ramp up and down as and when required. If there are ever questions about my requirements that need further clarification they jump on a quick video call with me so that we can make sure we are aligned. Highly recommend!

    • Ashish Vaghela
      Ashish Vaghela Review from Google
      5.0★

      Ashish Vaghela's Review Sourced from Google

      A reliable company. We are very happy with the service we received. We surely recommend DataInox.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Your Data Entry Outsourcing Partner

    Om Data Entry India is an ISO-certified and globally recommended data entry outsourcing company based in India that provides a comprehensive range of high-quality data entry outsourcing solutions across the world to each and every business segment that needs manual data entry...

    Top Services:

    • BPO
    • IT Services
    • Transcription Services
    • Customer Support
    • Digital Marketing
    • Show more
    Location
    Ahmedabad, India
    Number of Employees
    50 - 99
    Average Hourly Rate
    $5/hr
    Minimal Budget
    $1,000 - $10,000

    Om Data Entry India Services

    • BPO
    • IT Services
    • Transcription Services
    • Customer Support
    • Digital Marketing
    • Social Media Marketing
    • Email Marketing
    • Market Research
    • Logistics
    • Accounting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • eCommerce Industry
    • Real Estate Industry
    • Manufacturing Industry
    • Medical & Healthcare Industry
    Data sourced from the agency's DesignRush profile

    Om Data Entry India Reviews & Testimonials

    • Maximilian Sparshatt
      Maximilian Sparshatt Review from Google
      5.0★

      Maximilian Sparshatt's Review Sourced from Google

      Have been using OM Data Entry India for quite some time now, and have nothing but good things to say. They have a very unique ability to translate complex assignments into actionable next steps. The team is very adaptable and is able to work under strict timelines. And they are very fairly priced. For anybody looking for a data entry team, would strongly recommend!

    • Ravina Zala
      Ravina Zala Review from Google
      5.0★

      Ravina Zala's Review Sourced from Google

      I appreciate the regular feedback and performance evaluations provided by Good Company, which helps me understand my strengths and areas for improvement.

    • Ujash Chauhan
      Ujash Chauhan Review from Google
      5.0★

      Ujash Chauhan's Review Sourced from Google

      I feel like my work is making a difference in the world, and that's a great feeling.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Your Offshore BPO Partner

    Trusted BPO Data Entry Services For Accuracy and EfficiencyAs the provider of trusted BPO Data Entry Services in India, USA, our BPO solutions enable companies to simplify their processes, mitigate expenses, and increase productivity.Our vast experience and expertise enable us to deliver accurate and...

    Top Services:

    • BPO
    • Business Consulting
    • Transcription Services
    • Customer Support
    • Accounting
    • Show more
    Location
    Kanchipuram, India
    Number of Employees
    50 - 99
    Average Hourly Rate
    $5/hr

    BPO Data Entry Help Services

    • BPO
    • Business Consulting
    • Transcription Services
    • Customer Support
    • Accounting
    • Market Research
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Henry Williams
    • Royce Javier
    • John Philpott
    Data sourced from the agency's DesignRush profile
  • Scalable BPO Services To Support Your Business Operations

    Call Point Business Solutions Ltd. is a business process outsourcing company established in 2017. The company provides customer-facing, administrative, technical, financial and sales support services to international businesses...

    Top Services:

    • Digital Services
    • Digital Strategy
    • Reputation Management
    • BPO
    • Call Centers
    • Show more
    Location
    Comanche, Texas
    Number of Employees
    50 - 99
    Average Hourly Rate
    $5/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed

    Call Point Business Solutions Ltd. Services

    • Digital Services
    • Digital Strategy
    • Reputation Management
    • BPO
    • Call Centers
    • Market Research
    • Staff Augmentation
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Yobo AI Phoneline
    • All-Ways Green Services
    • Century Building Maintenance
    Data sourced from the agency's DesignRush profile

    Call Point Business Solutions Ltd. Reviews & Testimonials

    • Ayon
      Ayon Review from Google
      5.0★

      Ayon's Review Sourced from Google

      My tenure at Call Point Business Solutions (CPBS) has been a cornerstone of my professional development. The company cultivates a high-caliber environment characterized by robust mentorship, collaborative teamwork, and continuous learning. I highly recommend CPBS to any professional seeking an progressive, growth-oriented workplace that actively invests in its talent...!

    • Iftekhar Mithu
      Iftekhar Mithu Review from Google
      5.0★

      Iftekhar Mithu's Review Sourced from Google

      The training session conducted by Sam Bhai, I have been trained by him and was far from a typical, mundane lecture. His approach to learning was refreshingly interactive, engaging participants through thought-provoking discussions, group activities, and real-world examples. This hands-on approach created an immersive learning environment and made the training both enjoyable and memorable

    • Josh Caruana
      Josh Caruana Review from Google
      5.0★

      Josh Caruana's Review Sourced from Google

      ⭐⭐⭐⭐⭐Call Point Business Solutions (CPBS) has provided me with an excellent professional environment to learn, grow, and develop my communication and sales skills. The company maintains a supportive culture where teamwork, continuous learning, and performance are highly valued.The management and senior team members are always willing to guide and mentor employees, creating opportunities for both personal and professional growth. I have gained valuable experience working with talented colleagues and appreciate the positive work atmosphere.I am proud to be part of CPBS and would highly recommend it to anyone looking for a dynamic and growth-oriented workplace.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • We Run Your Customer Service

    Callnovo is a multilingual customer service outsourcing provider operating since 2004. Our 2,500+ agents deliver voice, chat, email and social support in 65+ languages across three continents, powered by HeroDash, our own AI-enabled contact centre platform. Dedicated agents from US$5.80 per hour,live in...

    Top Services:

    • BPO
    • Call Centers
    • Customer Support
    • Phone Answering Services
    • AI Development
    • Show more
    Location
    Markham, Canada
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $5/hr

    callnovo Services

    • BPO
    • Call Centers
    • Customer Support
    • Phone Answering Services
    • AI Development
    • Managed Services
    • Affiliate Marketing
    • Staff Augmentation
    • Market Research
    • Translation Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • TP-link
    • TCL
    • Hair
    • JOVS
    • GOFO
    • XTOOL
    • ANNKE
    • MindDray
    • ByteDance
    • PatPat
    Data sourced from the agency's DesignRush profile
  • The first and only Filipino-owned talent & revenue execution firm.

    TRACTIONCORE is the first and only Filipino-owned talent and revenue execution firm. We dont just rent seats; we deliver outcome-driven systems. Backed by a decade of experience, we build, vet, and manage high-performing global teams powered by human-AI synergy. From fractional experts to fully built...

    Top Services:

    • BPO
    • AI Development
    • HR Outsourcing
    • Accounting
    • Software Development
    • Show more
    Location
    Quezon City, Philippines
    Number of Employees
    50 - 99
    Average Hourly Rate
    $5/hr
    Minimal Budget
    Under $1,000

    TRACTIONCORE Services

    • BPO
    • AI Development
    • HR Outsourcing
    • Accounting
    • Software Development
    • Phone Answering Services
    • IT Services
    • Blockchain
    • Customer Support
    • Managed Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • RE/MAX
    • Lionbridge
    • Meta
    • Digital Cloud
    • Google
    • Appen
    • Asmara
    • Baker Consulting
    Data sourced from the agency's DesignRush profile
  • Accurate | Reliable | Affordable

    iARATech Solutions is a premier ITES provider, offering top-quality BPO and KPO services globally. Our expert team excels in administrative tasks, B2B lead generation, digital marketing, and virtual assistant services, helping businesses streamline operations, reduce costs, and focus on core competencies. Let...

    Top Services:

    • Social Media Marketing
    • Digital Marketing
    • Email Marketing
    • BPO
    • Customer Support
    • Show more
    Location
    Surat, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $6/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    2 Projects Listed

    iARAtech Solutions Services

    • Social Media Marketing
    • Digital Marketing
    • Email Marketing
    • BPO
    • Customer Support
    • Logo Design
    • Graphic Design
    • Branding
    • Digital Strategy
    • Translation Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Glassdoor
    • H1
    • TinyMobileRobots ApS
    • Mep-Partners
    • The Sport Shirt
    • Optimity
    • The HR-Congress
    • Serviceform
    • Mad Science
    • Modal Labs
    Data sourced from the agency's DesignRush profile

    iARAtech Solutions Reviews & Testimonials

    • Pannkaj Sharma
      Pannkaj Sharma Review from Google
      5.0★

      Pannkaj Sharma's Review Sourced from Google

      As an IT company aiming to strengthen our LinkedIn presence, we engaged with Subhash from iARAtech Solutions. After aligning on clear objectives and expectations, his team has been diligently working to deliver measurable and impactful results. We appreciate their commitment and strategic approach in turning our vision into action.

    • manoj parmar
      manoj parmar Review from Google
      5.0★

      manoj parmar's Review Sourced from Google

      This company provides quality work to its customers and works with precision which is very important for every company. If any brand gets services like this then it can achieve all the targets of its brand. This company has only one vision of brand growing. Its services are very professional and it achieves 100% target.

    • Natasha Pereira
      Natasha Pereira Review from Google
      5.0★

      Natasha Pereira's Review Sourced from Google

      IARA Tech played a key role in transforming my LinkedIn profile and helping me establish a strong professional presence. Their LinkedIn optimization service completely revamped my profile, making it more impactful, search-friendly, and aligned with my personal brand.What I appreciated most was how they handled everything end-to-end – from creating a powerful headline and summary to positioning my experience and achievements in a way that stands out. The result was a polished, professional, and highly optimized profile that started attracting the right attention and opportunities.Their expertise also helped me build better connections on LinkedIn. The profile they crafted gave me a clear professional identity, which improved engagement and connection requests from relevant industry professionals.I would highly recommend IARA Tech to anyone looking to upgrade their LinkedIn presence and make meaningful connections. Their approach is professional, detail-oriented, and result-driven.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Transform Your Business Operations

    Connectora BPO is a cost-efficient outsourcing partner that empowers US-based companies to scale operations without scaling headcountdelivering enterprise-grade customer support, sales operations, and back-office services at 70% less than hiring domestically, with 24/7 global coverage and zero contracts...

    Top Services:

    • BPO
    Location
    Noida, India
    Number of Employees
    100 - 249
    Average Hourly Rate
    $6/hr
    Minimal Budget
    $1,000 - $10,000

    Connectora BPO Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Amazon Glowroad
    • E-Commerce Unicorn
    • Leads Coder
    Data sourced from the agency's DesignRush profile
  • Your Growth Engine for Global Remote Talent

    Borderless Talent Hub helps businesses hire, onboard and manage skilled remote talent across international markets. We provide flexible support for remote staffing, dedicated offshore teams, BPO, customer support, back-office operations, social media management, payroll coordination and EOR-style workforce...

    Top Services:

    • BPO
    • HR Outsourcing
    • Accounting
    • Customer Support
    • Call Centers
    • Show more
    Location
    London, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $6/hr
    Minimal Budget
    Under $1,000

    Borderless Talent Hub Services

    • BPO
    • HR Outsourcing
    • Accounting
    • Customer Support
    • Call Centers
    • Social Media Marketing
    • SEO
    • Web Development
    • Digital Services
    • Staff Augmentation
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Uni Navigators
    • Cook With Tara
    • Finnet Global
    Data sourced from the agency's DesignRush profile
  • "Your Trusted Service Partner, Across the Nation."

    ASK 2 PRO delivers expert virtual assistant services nationwide, helping businesses streamline tasks, boost efficiency, and expand their network. From admin to communication, we handle the details so you can focus on growth and success...

    Top Services:

    • Web Development
    • Digital Marketing
    • AI Development
    • HR Outsourcing
    • Customer Support
    • Show more
    Location
    New York City, New York
    Number of Employees
    50 - 99
    Average Hourly Rate
    $7/hr

    ASK 2 PRO Services

    • Web Development
    • Digital Marketing
    • AI Development
    • HR Outsourcing
    • Customer Support
    • Phone Answering Services
    • IT Services
    • Market Research
    • Branding
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Blue Wave Marketing
    • Fitness Machine Technicians
    • Urban key
    • Prime Edge Finance
    • Vital Care Solution
    Data sourced from the agency's DesignRush profile
  • Empowering businesses with AI BPO, software development & IT staffing solutions across the globe.

    TotalTech Global Limited (TTG) is a registered, premium provider of Business Process Outsourcing (BPO), Custom Software & App Development, and IT Resource Augmentation solutions.With a team of industry experts and 100+ successful projects globally, we help businesses cut costs, scale faster, and deliver...

    Top Services:

    • Digital Services
    • Web Development
    • eCommerce Development
    • Software Development
    • AI Development
    • Show more
    Location
    Dhaka, Bangladesh
    Number of Employees
    Under 49
    Average Hourly Rate
    $7/hr
    Minimal Budget
    $1,000 - $10,000

    TotalTech Global Limited Services

    • Digital Services
    • Web Development
    • eCommerce Development
    • Software Development
    • AI Development
    • Mobile App Development
    • BPO
    • Customer Support
    • IT Services
    • Staff Augmentation
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Array Fashion
    • Just J
    • AvenzStaff
    Data sourced from the agency's DesignRush profile
  • Trust your buddy to have your back!

    Hire globally, stress-free, with a reliable Virtual Assistant for just $10/hour no contracts, no setup fees, no hassle. Pixel Buddys dedicated Virtual Buddies take care of time-consuming tasks so you can focus on growing your business and enjoying life.Trust your buddy to have your back!...

    Top Services:

    • HR Outsourcing
    • BPO
    Location
    Pueblo, Colorado
    Number of Employees
    50 - 99
    Average Hourly Rate
    $8/hr
    Minimal Budget
    $1,000 - $10,000

    PixelBuddy Solutions Services

    • HR Outsourcing
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Aviate
    • Massage and Wellness
    • Paramount Attorney
    Data sourced from the agency's DesignRush profile

    PixelBuddy Solutions Reviews & Testimonials

    • Jeff M Biddle
      Jeff M Biddle Review from Google
      5.0★

      Jeff M Biddle's Review Sourced from Google

      What a great business support option! Ken is knowledgeable and committed to providing an exceptional product with dedicated service! Highly recommend!!!

    • Erica Lengerich- Health Coach
      Erica Lengerich- Health Coach Review from Google
      5.0★

      Erica Lengerich- Health Coach's Review Sourced from Google

      I am super happy I found Pixel Buddies! Before them, my business was on the verge of closing down forever! Within the first couple days they were able to see all the areas I was struggling in and go after it. Within a month, they were able to help me catch up all the past due bills, and make $3,000 more than I would have been able to on my own. If you are a business owner struggling to get your business off the ground and not sure how to get it to grow & scale up like you want… I HIGHLY Recommend Pixel Buddies!! True life savers!

    • Jethrode Vistar
      Jethrode Vistar Review from Google
      5.0★

      Jethrode Vistar's Review Sourced from Google

      Ken is very professional when it comes to dealing with clients and his employees! I saw his vision as a businessman as we are doing his professional portraits. I asked him about how he does things and later on when we are wrapping things up, I learned that he is a very kind and generous man and his goal is to address the problems of the other business owners and empowering his staff by giving great job opportunities!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Effortlessly Accurate, Every Time

    Instant Solution is a top BPO company in Bangladesh, offering world-class call center, data management, and business support services globally. With expertise in data processing, customer support, healthcare BPO, and e-commerce, we ensure secure, accurate, and efficient solutions. Operating in Bangladesh and...

    Top Services:

    • BPO
    • Business Consulting
    • Call Centers
    • Phone Answering Services
    • Customer Support
    • Show more
    Location
    Dhaka, Bangladesh
    Number of Employees
    Under 49
    Average Hourly Rate
    $8/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed

    Instant Solution Services

    • BPO
    • Business Consulting
    • Call Centers
    • Phone Answering Services
    • Customer Support
    • Transcription Services
    • Translation Services
    • Market Research
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Health Care Industry
    • Dental Industry
    • Corporate Services Industry
    Data sourced from the agency's DesignRush profile
  • To Streamline & Grow Their Business With Us

    Xassure by eDesk is a trusted customer support and back-office solutions provider helping businesses deliver exceptional customer experiences. We specialize in chat support, email support, voice support, and administrative services designed to reduce workload and improve operational efficiency...

    Top Services:

    • SEO
    • Email Marketing
    • Branding
    • Digital Marketing
    • PPC
    • Show more
    Location
    Simi Valley, California
    Number of Employees
    100 - 249
    Average Hourly Rate
    $8/hr
    Minimal Budget
    Under $1,000

    Xassure by eDesk Services

    • SEO
    • Email Marketing
    • Branding
    • Digital Marketing
    • PPC
    • Social Media Marketing
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Apex Insurance Partners
    • Olson Insurance Agency
    • Florida Personal Lines Agency
    Data sourced from the agency's DesignRush profile
  • Professional Outsourcing Solutions

    WiseLex BPO Solutions is a dynamic and client-focused business process outsourcing company, specializing in interpretation, translation, and back-office support. With a team of skilled professionals across multiple languages Including Haitian Creole, French and Spanish and more...

    Top Services:

    • Translation Services
    • HR Outsourcing
    • Call Centers
    • BPO
    • Transcription Services
    • Show more
    Location
    San Cristóbal, Dominican Republic
    Number of Employees
    100 - 249
    Average Hourly Rate
    $8/hr
    Minimal Budget
    $1,000 - $10,000

    WiseLex BPO Solutions Services

    • Translation Services
    • HR Outsourcing
    • Call Centers
    • BPO
    • Transcription Services
    • Customer Support
    • Phone Answering Services
    • Accounting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Project International
    • Groth International
    • Kazy Translations
    Data sourced from the agency's DesignRush profile
  • Scale Your Business with Trusted Business Process Outsourcing Services

    Rankflow Services helps businesses streamline operations and scale efficiently through Business Process Outsourcing (BPO), Virtual Assistance, Operations Management, Project Management, Back Office Support, and PEO/EOR solutions...

    Top Services:

    • BPO
    • Customer Support
    • Digital Services
    Location
    Pannipitiya, Sri Lanka
    Number of Employees
    Under 49
    Average Hourly Rate
    $8/hr
    Minimal Budget
    $1,000 - $10,000

    Rankflow Services Services

    • BPO
    • Customer Support
    • Digital Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Hostinger
    • Pacoma
    • Google
    Data sourced from the agency's DesignRush profile
  • Build the team you need. Outcomes defined. Flows mapped. Staffed in the Philippines.

    We spec the capability, then build the team. Marketing and uniquely skilled roles from the Philippines, since 2006...

    Top Services:

    • Staff Augmentation
    • BPO
    • Digital Marketing
    • Digital Services
    • Branding
    • Show more
    Location
    Makati, Philippines
    Number of Employees
    50 - 99
    Average Hourly Rate
    $9/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    4 Projects Listed

    Lumikha Teams Services

    • Staff Augmentation
    • BPO
    • Digital Marketing
    • Digital Services
    • Branding
    • Content Marketing
    • Video Marketing
    • Email Marketing
    • Social Media Marketing
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Apollo Lettings
    • AirLegit
    • Curran Daly +Associates
    • GetDevs
    • Camplify
    • Knowedia
    • Study.com
    • Thames River Investments
    • WorkFlex Solutions
    • Westcott Dyson
    Data sourced from the agency's DesignRush profile

    Lumikha Teams Reviews & Testimonials

    • Cade Taylor
      Cade Taylor Digital Marketing Manager at Acuren
      5.0★

      SEO Review from Cade Taylor

      They provides SEO, PPC, and website optimization services for an NDE/NDT, inspection, and engineering company. Their work has included SEO strategy development, paid media ads, and web development.

    • Jak Akdogan
      Jak Akdogan CEO & Founder, at Cevaheer
      5.0★

      SEO Review from Jak Akdogan

      Lumikha Teams provides SEO services for a skin and haircare company. They focus on improving the client's organic search visibility and monitoring performance. Their work includes technical SEO.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Expert Staffing Partner for Your Business Growth

    Building a remote team should improve operational capacity, not introduce communication gaps, management complexity, or inconsistent service delivery.Elite Sense Consulting provides remote staffing solutions for businesses seeking reliable, multilingual professionals who integrate into existing workflows...

    Top Services:

    • Business Consulting
    • BPO
    • Call Centers
    • Logistics
    • HR Outsourcing
    • Show more
    Location
    London, United Kingdom
    Number of Employees
    50 - 99
    Average Hourly Rate
    $9/hr
    Minimal Budget
    $1,000 - $10,000

    Elite Sense Llp Services

    • Business Consulting
    • BPO
    • Call Centers
    • Logistics
    • HR Outsourcing
    • Phone Answering Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Auto Primo
    • GCS
    • Tamarran
    • Finask
    Data sourced from the agency's DesignRush profile
  • Innovation Driven Transformation

    Eminenture is an ISO-certified, NASSCOM-member BPM & Digital Transformation company. Since 2011, we drive ROI using AI, Data Analytics, Tech Development, Research & Consulting, and Process Automation for clients across 19+ countries...

    Top Services:

    • Market Research
    • BPO
    • IT Services
    • Managed Services
    • Call Centers
    • Show more
    Location
    Delhi, India
    Number of Employees
    100 - 249
    Average Hourly Rate
    $10/hr
    Minimal Budget
    Under $1,000

    Eminenture Services

    • Market Research
    • BPO
    • IT Services
    • Managed Services
    • Call Centers
    • Customer Support
    • Phone Answering Services
    • Business Consulting
    • Digital Marketing
    • Web Design
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • CEAT
    • TATA
    • Amazon
    • Piramal
    Data sourced from the agency's DesignRush profile

    Eminenture Reviews & Testimonials

    • anoop sharma
      anoop sharma Review from Google
      1.0★

      anoop sharma's Review Sourced from Google

      Worst company ever no carrer growth no high incentive not giving good increment forget about ot pays they tell you you are family in case of ot but for ot pavs we are not it management issue No medical benefit no any pf and company if ful of politician with full of politics.Do join this company they will keep your emplyment status on hold due to project issue and dont give that payment when you are or nold.It's a very bad company, there is no growth in it. Don't ever join it, and their salary is extremely poor. They completely wasted my time

    • Nilesh Kushwaha
      Nilesh Kushwaha Review from Google
      5.0★

      Nilesh Kushwaha's Review Sourced from Google

      The work culture at Eminenture is simple and stress-free. People respect your space, listen to your opinions, and actually care about your growth.There’s a healthy balance between fun and focus, you can laugh, learn, and work all in one day.And yes, doing the actual work becomes more enjoyable because of this.

    • Lowrence Sen
      Lowrence Sen Review from Google
      5.0★

      Lowrence Sen's Review Sourced from Google

      “I had an outstanding experience with Eminenture! Their expertise in business process outsourcing, data management, and IT services is truly commendable. The team is highly professional, efficient, and dedicated to delivering top-notch solutions. From the initial consultation to project execution, everything was handled seamlessly. Their attention to detail, innovative approach, and commitment to excellence set them apart from the competition. I highly recommend Eminenture to any business looking for reliable and result-driven outsourcing services. A fantastic company with exceptional service!”

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Empowering Customer Experience with AI and Human Expertise-Customized Care Solutions by D3Mynds.

    Empowering Customer Experience with AI and Human Expertise-Customized Care Solutions by D3Mynds. Where AI Meets Human Touch D3Mynds Delivers Customized Customer Care Solutions for a New Era...

    Top Services:

    • BPO
    • Business Consulting
    • Call Centers
    • Phone Answering Services
    • Customer Support
    • Show more
    Location
    Delhi, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $10/hr
    Minimal Budget
    Under $1,000

    D3Mynds Services

    • BPO
    • Business Consulting
    • Call Centers
    • Phone Answering Services
    • Customer Support
    • Transcription Services
    • HR Outsourcing
    • Market Research
    • Accounting
    • Translation Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Software & IT Services Industry
    • Corporate Services Industry
    • Entertainment Industry
    Data sourced from the agency's DesignRush profile
  • Hire Global Talent Without Borders Legal Risk Or Delays

    Smart Outsourcing Solution (SOS) is your partner for compliant offshore hiring. With decades of recruitment experience and strong operations in the Philippines, we deliver remote-ready talent in AI, tech, and customer support. Our EOR solution handles everything from onboarding to payroll, giving you a...

    Top Services:

    • HR Outsourcing
    • Business Consulting
    • BPO
    • Customer Support
    • Show more
    Location
    Muntinlupa, Philippines
    Number of Employees
    500 - 999
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000

    Smart Outsourcing Solution Services

    • HR Outsourcing
    • Business Consulting
    • BPO
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Locomote
    • Convertr
    • The Solicitors Group
    • Virtual Labs
    • Nikken International, Inc.
    • AECO Energy Philippines
    • CapAll Tax
    • Fun Kids Guide
    • Professional Dentistry
    Data sourced from the agency's DesignRush profile

    Smart Outsourcing Solution Reviews & Testimonials

    • Michael Konomanyi
      Michael Konomanyi Review from Google
      5.0★

      Michael Konomanyi's Review Sourced from Google

      Smart Outsourcing Solution took us from zero to a fully operational, globally capable support team in record time. We have worked with this team for a number of years now and could not be happier with our team members.They recruited and onboarded top‑tier talent with them available and ready to go as soon as we needed, and also handled all compliance and payroll headaches.Thanks to SOS’s 24/7 tech‑support desk, our new team now supports Fortune 500 customers across three continents without a hitch; issues are resolved in minutes, not days.Weekly progress calls keep us fully informed while their proactive approach means we scale smoothly, with no need to set up a local entity.If you want a turnkey way to build a remote team that can confidently serve the world’s biggest enterprises (complete with rock‑solid tech and SaaS support) I can’t recommend Smart Outsourcing Solution highly enough.

    • ben howlett
      ben howlett Review from Google
      5.0★

      ben howlett's Review Sourced from Google

      We were overwhelmed by seasonal spikes in customer enquiries, plant care scheduling, and online orders across multiple garden centres. Smart Outsourcing Solution’s Employer of Record (EOR) service helped us quickly hire a remote horticulture support team in the Philippines, handling compliance, payroll, and onboarding end‑to‑end. Result: faster response times, better stock and planting coordination, and the ability to scale our support across Southeast Asia without setting up local entities.Project OverviewWe needed reliable admin and customer support coverage to manage planting schedules, subscription garden kits, and care advice lines during peak growing months. SOS acted as our EOR, standing up a trained offshore workforce that now supports order management, chat support, and seasonal campaigns.What Do You Like the Most About Working with Smart Outsourcing SolutionThey understood seasonal labour swings and let us scale remote teams up or down without HR complexity. Compliance and payroll were fully managed, so we could focus on growing healthy gardens — not navigating labour law.What Can Smart Outsourcing Solution Improve on FurtherA self-serve forecasting tool tied to our sales cycles would help us plan headcount ahead of spring and holiday promotions.Results & RecommendationIf you run a gardening or horticulture business and need flexible staffing, an Employer of Record (EOR) partner in the Philippines is a cost‑effective, compliant way to support growth, customer care, and seasonal demand across Southeast Asia.

    • Robert Greene
      Robert Greene Review from Google
      5.0★

      Robert Greene's Review Sourced from Google

      Great service! Martin, Phil and the team really delivered for me when I needed help with the project. They found the staff I needed who were highly trained and competent, so it was a seamless process that made everything easier. Highly recommended.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Accelerating Growth

    Korfshore is a global outsourcing partner delivering smart, scalable, and high-performance offshore teams across multiple industries. We help businesses reduce costs, streamline operations, and access specialized talent in finance, technology, logistics, healthcare, and back-office support. With a strong...

    Top Services:

    • BPO
    Location
    Calgary, Canada
    Number of Employees
    50 - 99
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $50,000 & Up

    Korfshore Inc Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • ABC
    • Veracity
    • Bshipping
    Data sourced from the agency's DesignRush profile
  • Outsourcing Led By Your Most Trusted Partner

    Olymp BPO is a specialized outsourcing partner that delivers high-performance web development and comprehensive customer support solutions...

    Top Services:

    • Web Development
    • Mobile App Development
    • BPO
    • Phone Answering Services
    • AI Development
    • Show more
    Location
    Pristina, Kosovo
    Number of Employees
    50 - 99
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000

    OLYMP BPO Services

    • Web Development
    • Mobile App Development
    • BPO
    • Phone Answering Services
    • AI Development
    • Software Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Real Estate Industry
    • Gaming Industry
    • Media & Communications Industry
    Data sourced from the agency's DesignRush profile
  • Transforming Healthcare Practices

    At Integrate Point, we specialize in empowering medical professionals with custom solutions designed to simplify and optimize medical management by ensuring regulatory compliance. Our services include medical credentialing, revenue cycle management (rcm), prior auth, practice management, healthcare digital...

    Top Services:

    • Digital Marketing
    • BPO
    Location
    Wylie, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $10/hr
    Minimal Budget
    Under $1,000

    Integrate Point Services

    • Digital Marketing
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Beautiful Minds
    • People Medical Care
    • Taxufiling
    Data sourced from the agency's DesignRush profile
  • Our VAs Build Automation For You

    GoJarvis matches growing businesses with pre-trained virtual assistants who handle operations, sales support, and inbox management — while building custom automations that make your business run faster...

    Top Services:

    • BPO
    • HR Outsourcing
    • Customer Support
    • Phone Answering Services
    • Business Consulting
    • Show more
    Location
    Brea, California
    Number of Employees
    Under 49
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000

    Jarvis Services

    • BPO
    • HR Outsourcing
    • Customer Support
    • Phone Answering Services
    • Business Consulting
    • Social Media Marketing
    • Email Marketing
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • eCommerce Industry
    • Retail Industry
    • Real Estate Industry
    Data sourced from the agency's DesignRush profile
  • Caribbean roots, global reach.

    Founded in 2020, Oversea Staffing Solutions LLC has emerged as a leading call center staffing agency in the Caribbean, bridging the gap between world-class bilingual talent and forward-thinking businesses...

    Top Services:

    • BPO
    • Call Centers
    • Market Research
    • Phone Answering Services
    • HR Outsourcing
    • Show more
    Location
    Lithia Springs, Georgia
    Number of Employees
    50 - 99
    Average Hourly Rate
    $11/hr
    Minimal Budget
    $1,000 - $10,000

    Oversea Staffing Solution Services

    • BPO
    • Call Centers
    • Market Research
    • Phone Answering Services
    • HR Outsourcing
    • Translation Services
    • Transcription Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Upwork
    • Freelancer
    • Livops
    Data sourced from the agency's DesignRush profile
  • Build. Deploy. Manage. Scale.

    Ruminative is a BPO and Operations Management company helping businesses build, manage, and scale dedicated teams across customer support, sales, backend operations, field activities, and verification services. With an in-house operational setup and multi-region capabilities, we provide flexible outsourcing...

    Top Services:

    • BPO
    • Logistics
    • Phone Answering Services
    • Customer Support
    • Call Centers
    • Show more
    Location
    Gurgaon, India
    Number of Employees
    50 - 99
    Average Hourly Rate
    $11/hr

    Ruminatie Staffing Solution Pvt. Ltd. Services

    • BPO
    • Logistics
    • Phone Answering Services
    • Customer Support
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • RentOK
    • Spinny
    • Scooton
    • GSIT
    • Freshway
    • BedR
    • MERIDIAN STAYS
    • Tripleplay broadband
    • Exitel broadband
    Data sourced from the agency's DesignRush profile
  • AI Data Enablement Partner [data annotation, labelling, validation]

    Tinkogroup is an AI data enablement partner delivering expert annotation, labeling, and validation services that power reliable machine learning models and intelligent systems fully GDPR-compliant for secure collaboration...

    Top Services:

    • BPO
    • Email Marketing
    • AI Development
    Location
    Tallinn, Estonia
    Number of Employees
    50 - 99
    Average Hourly Rate
    $12/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    7 Projects Listed

    Tinkogroup Services

    • BPO
    • Email Marketing
    • AI Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Oberst BV
    • Tetrix Inc
    • Partnerbase
    • Continuum
    • JetPet Resort
    • AlliedCrowds
    • Pancopia, Inc.
    • PRC Clinical
    • Release the Hounds
    • Timelapse
    Data sourced from the agency's DesignRush profile

    Tinkogroup Reviews & Testimonials

    • Nazar Mysholivskyi
      Nazar Mysholivskyi CEO at LNOKS
      5.0★

      Data Annotation Review from Nazar Mysholivskyi

      We worked with Tinkogroup on a manual data annotation project supporting our content moderation and AI training workflows. The scope was fairly complex, around 250,000 images and video frames labeled across multiple attributes, including some subjective categories like brand suitability and contextual safety. What stood out was how thoughtfully their team approached the work. Communication was straightforward and reliable. We had a single point of contact, regular check-ins, and good visibility into progress. They were also flexible when we updated guidelines or increased volume. After the initial ramp-up, delivery timelines became predictable, which helped us stay aligned with our training schedule. Tinkogroup is a dependable partner that delivers solid quality and added value beyond execution.

    • Vitaliy Kryvoruchko
      Vitaliy Kryvoruchko Sales Manager at Equinox Dynamics
      5.0★

      Back Office Outsourcing Review from Vitaliy Kryvoruchko

      We partnered with Tinkogroup to improve the quality of our internal datasets used for client reporting and analytics. They processed data from multiple sources, removed duplicates, fixed formatting issues, and validated key fields to ensure consistency. The final datasets were delivered fully structured, documented, and ready for immediate use.

    • Vladislav Komovich
      Vladislav Komovich Review from Google
      5.0★

      Vladislav Komovich's Review Sourced from Google

      We worked with Tinkogroup on a lead generation and data enrichment project, and the experience was excellent. Their team quickly understood our goals, stayed flexible, and always delivered on time. The provided results were clean, verified, and ready to use. Communication was smooth, and we always knew what stage the project was in. Tinkogroup is a reliable partner that helped us scale our B2B outreach efficiently. Highly recommend!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Design | Development | Marketing | Research

    Empowering Every Stage of Your Business Journey through latest Technology & Digital Marketing Strategies.Every business, regardless of its industry or stage, has a unique story to tell. At GOIGI, we understand that narrative and offer a full spectrum of essential services to guide you through every chapter...

    Top Services:

    • Web Design
    • Web Development
    • Mobile App Development
    • Software Development
    • Digital Marketing
    • Show more
    Location
    Delaware City, Delaware
    Number of Employees
    100 - 249
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000

    GOIGI.com Services

    • Web Design
    • Web Development
    • Mobile App Development
    • Software Development
    • Digital Marketing
    • SEO
    • PPC
    • IT Services
    • BPO
    • Market Research
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Chris McDonald
    • Bodner Law
    • Richard Afkari
    Data sourced from the agency's DesignRush profile

    GOIGI.com Reviews & Testimonials

    • Debbie McClellan
      Debbie McClellan Owner at Permanent Makeup
      5.0★

      Web Development Review from Debbie McClellan

      I was so happy with my website and Marketing Goigi did for me. They took my art work and made it look like I hired a big advertising company. They went beyond what I expected. They stayed right on top of everything tell it was done. I recommend them to any company that wants a professional looking website for half the price other companies charge.

    • Chaminda Marabage
      Chaminda Marabage Project & Retail Team Manager at eMazzanti Technologies
      5.0★

      Mobile App Development Review from Chaminda Marabage

      Best experience. GoIGI staff that I'm working with ( Sudip and Payel's team ) are very friendly , professional and knowledgeable on every aspect of how to design your project. I worked with them for one small project and it's been completed with full of our satisfaction. Now we are working on another big project which includes seo , marketing and app development. I wish them all the best. Keep up the good work GoIGI.

    • Undisclosed
      Undisclosed Owner at AudioEar Technologies
      5.0★

      Digital Marketing Review from Undisclosed

      I’ve been working with Snehashis over several projects building couple of websites and digital marketing. I’m very pleased with his talent and excellent communications. He’s been allot of valuable person as a contact between my company and his. Thank you so much for your support.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • We Manage, You Grow

    Onwesite, A Digital Marketing Agency. We Provide Social Media Marketing, PPC, SEO, Web Design & Development, Graphic Design and Virtual Assistant Services...

    Top Services:

    • Web Design
    • Digital Marketing
    • PPC
    • Graphic Design
    • Creative Services
    • Show more
    Location
    Rajshahi, Bangladesh
    Number of Employees
    Under 49
    Average Hourly Rate
    $15/hr

    Onwesite Services

    • Web Design
    • Digital Marketing
    • PPC
    • Graphic Design
    • Creative Services
    • eCommerce Development
    • Video Production
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Kamal Motors
    • Sahalan Agro
    • Kamal Electronics
    • SAAJ BD
    Data sourced from the agency's DesignRush profile
  • Cut Costs, Not Quality

    Led by a Cambridge MBA founder, RETLM BPO is providing cost effective but client focused outsourcing services to clients around the globe. These services cover range of industries including Real Estate, Edtech, Health care, Retail, ecommerce, transport, Telecom etc. Increase in Profit by 60%...

    Top Services:

    • BPO
    • IT Services
    Location
    Lahore, Pakistan
    Number of Employees
    Under 49
    Average Hourly Rate
    $15/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed

    RETLM BPO Services

    • BPO
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Real Estate Industry
    • Education Industry
    • Finance Industry
    Data sourced from the agency's DesignRush profile
  • Marketing agency

    Etech solutionz is a remote digital marketing agency helping US startups and growing brands get more traffic, leads, and sales online...

    Top Services:

    • Graphic Design
    • Web Development
    • Media Buying
    • Digital Marketing
    • AI Development
    • Show more
    Location
    Karachi, Pakistan
    Number of Employees
    250 - 499
    Average Hourly Rate
    $15/hr

    Etech solutionz Services

    • Graphic Design
    • Web Development
    • Media Buying
    • Digital Marketing
    • AI Development
    • CRM Consulting
    • Cloud Consulting
    • BPO
    • Email Marketing
    • SEO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Fazlullah Khan
    • Saad shafique
    • Rehan choudhary
    Data sourced from the agency's DesignRush profile
  • Business processes, outsourced without compromise

    Evateck is a Business Process Outsourcing (BPO) provider helping businesses scale operations through dedicated and shared teams customer support, back-office, content moderation, and data entry. Expertise across SaaS, eCommerce, fintech, healthcare, and logistics...

    Top Services:

    • BPO
    • Customer Support
    • Call Centers
    • Phone Answering Services
    • Staff Augmentation
    • Show more
    Location
    Fort Lauderdale, Florida
    Number of Employees
    Under 49
    Average Hourly Rate
    $16/hr
    Minimal Budget
    $1,000 - $10,000

    Evateck Services

    • BPO
    • Customer Support
    • Call Centers
    • Phone Answering Services
    • Staff Augmentation
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Transportation & Logistics Industry
    • E-Commerce Industry
    • SaaS Industry
    • Healthcare Industry
    • Fintech Industry
    • iGaming Industry
    • Online Education Industry
    • Travel Industry
    Data sourced from the agency's DesignRush profile
  • A Digital Marketing Agency Led by Upworks Top-Rated Freelancers.

    We are dynamic and versatile team of digital marketing experts who bring together diverse talents and experiences to deliver exceptional results for our clients...

    Top Services:

    • SEO
    • PPC
    • Social Media Marketing
    • Video Production
    • BPO
    • Show more
    Location
    Los Angeles, California
    Number of Employees
    Under 49
    Average Hourly Rate
    $20/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed

    Branding Hosts Services

    • SEO
    • PPC
    • Social Media Marketing
    • Video Production
    • BPO
    • Web Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Smoky Mountains
    • Casuarina Grande
    • EMS University
    • The Alexandrite
    • Inspire Careers
    Data sourced from the agency's DesignRush profile
  • Smart Software for Better Business

    At Shispare, we're more than a tech company, we're a business's partner in innovation, with agile team of experts turning complex problems into smart, scalable solutions. We believe every business needs tailor made solutions that help them grow smarter, and faster...

    Top Services:

    • Software Development
    • AI Development
    • Staff Augmentation
    • IT Services
    • ERP Consulting
    • Show more
    Location
    Karachi, Pakistan
    Number of Employees
    100 - 249
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed

    Shispare Pvt. Ltd. Services

    • Software Development
    • AI Development
    • Staff Augmentation
    • IT Services
    • ERP Consulting
    • UI/UX Design
    • Web Development
    • Mobile App Development
    • DevOps Consulting
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • SphereWMS
    • Intelli
    • Shitks
    • Procurement Express
    • Batzawaj
    • Alhakmiah Real Estate Company
    • ACV
    • Tres Palapas Baja
    • Dentma- AVA
    • Mantis LVS
    Data sourced from the agency's DesignRush profile

    Shispare Pvt. Ltd. Reviews & Testimonials

    • aliza azam
      aliza azam Review from Google
      5.0★

      aliza azam's Review Sourced from Google

      I recently joined Shispare as an intern, and my experience has been amazing. The team is supportive and professional, making it a great learning environment. I’m excited about the opportunities for growth and development here.

    • Ayesha Siddiqui
      Ayesha Siddiqui Review from Google
      5.0★

      Ayesha Siddiqui's Review Sourced from Google

      I had an awesome time working at shispare, the team was super supportive and worked together really well, making every day both fun and productive. i love how much they valued everyone’s input and created such a positive and inclusive workplace.

    • Syeda Rumaisa
      Syeda Rumaisa Review from Google
      5.0★

      Syeda Rumaisa's Review Sourced from Google

      I recently joined Shispare as an intern and my experience here til now as been so good. One of the highlighting factors of Shispare is the collaborative and flexible environment. I’m excited about my future and contribution in the company’s success.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Grow Your Business Success With All-In-One Agency Solutions

    Staff BD is a full-service digital marketing agency helping brands grow through targeted strategies in social media, SEO, paid ads, and content. Trusted by startups and service businesses worldwide...

    Top Services:

    • Social Media Marketing
    • PPC
    • Advertising
    • Content Marketing
    • SEO
    • Show more
    Location
    Sylhet, Bangladesh
    Number of Employees
    Under 49
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    Staff BD Services

    • Social Media Marketing
    • PPC
    • Advertising
    • Content Marketing
    • SEO
    • Email Marketing
    • eCommerce Development
    • Graphic Design
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • United Group
    • Renata Limited
    • Shikho
    Data sourced from the agency's DesignRush profile
  • AI-Powered Voice & Chat Automation for Scalable Business Growth

    Aisa-X.AI delivers intelligent voice and chat automation solutions that help businesses manage customer communication at scale. From handling inbound support queries to qualifying leads and scheduling appointments, the platform replaces repetitive manual interactions with AI-driven conversations. Designed for...

    Top Services:

    • WordPress Website Design
    • AI Development
    • IoT
    • Software Development
    • CRM Consulting
    • Show more
    Location
    Bengaluru, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $20/hr
    Minimal Budget
    Under $1,000

    Aisa-X.AI Services

    • WordPress Website Design
    • AI Development
    • IoT
    • Software Development
    • CRM Consulting
    • ERP Consulting
    • IT Services
    • BPO
    • HR Outsourcing
    • Business Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • TopMentor
    • Velaigri Medical Centre
    • Vikas Hundai
    Data sourced from the agency's DesignRush profile

    Aisa-X.AI Reviews & Testimonials

    • Saravana Priyan OP
      Saravana Priyan OP Review from Google
      5.0★

      Saravana Priyan OP's Review Sourced from Google

      Been looking for AI calling services and customisable AI chat agents for one of my friends.He has been using for 6 months now and is very happy with the implementation and the service. Happy that i referred :)

    • Tharani
      Tharani Review from Google
      5.0★

      Tharani's Review Sourced from Google

      The voice AI works 24/7 and responds instantly. The clarity and tone are impressive, making every call feel like a real conversation. It has definitely improved our customer experience.

    • Yuvaraj yuva
      Yuvaraj yuva Review from Google
      5.0★

      Yuvaraj yuva's Review Sourced from Google

      Aisa-X AI agent has made our customer support process much smoother. It handles queries quickly and accurately, reducing our team’s workload. Very professional service and easy implementation. Would definitely recommend.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Connecting Businesses With High-Intent Customers

    First Call Solutions helps businesses grow through performance marketing, lead generation, and pay-per-call solutions. We specialize in delivering high-quality leads, inbound calls, and customer acquisition solutions across insurance, healthcare, home services, legal, and financial industries. Our focus is on...

    Top Services:

    • Affiliate Marketing
    • CRO
    • Media Buying
    • Digital Marketing
    • PPC
    • Show more
    Location
    Houston, Texas
    Number of Employees
    250 - 499
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    First Call Solutions Services

    • Affiliate Marketing
    • CRO
    • Media Buying
    • Digital Marketing
    • PPC
    • Social Media Marketing
    • Advertising
    • BPO
    • Market Research
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • QuoteWizard
    • SmartFinancial
    • PX.com
    • LeadProspect
    • Billy.com
    • LeadSquad
    • RGR Marketing
    • LeadGen Network
    • Active Prospect
    • Jornaya
    Data sourced from the agency's DesignRush profile
  • A Virtual Assistant Agency For Growing Businesses

    The Peak Hire helps busy founders and growing teams reclaim their time with dependable virtual assistants matched to their actual workflows. Our remote professionals support administration, customer service, sales, recruiting, operations, bookkeeping, CRM management, scheduling, inbox management and lead...

    Top Services:

    • BPO
    • HR Outsourcing
    • Phone Answering Services
    • Customer Support
    • Call Centers
    • Show more
    Location
    Miami, Florida
    Number of Employees
    Under 49
    Average Hourly Rate
    $20/hr
    Minimal Budget
    Under $1,000

    The Peak Hire Services

    • BPO
    • HR Outsourcing
    • Phone Answering Services
    • Customer Support
    • Call Centers
    • Market Research
    • Social Media Marketing
    • SEO
    • Web Design
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Entertainment Industry
    • Corporate Services Industry
    • Education Industry
    Data sourced from the agency's DesignRush profile
  • Engineering products. Engineering demand.

    Talent Axis Solutions is a Noida-based team helping brands grow through smart technology and result-driven marketing. From building modern web and mobile applications to running Salesforce implementations and hyperlocal ad campaigns, we focus on outcomes clients can actually measure more leads, more footfall...

    Top Services:

    • Digital Services
    • Web Development
    • eCommerce Development
    • Digital Marketing
    • SEO
    • Show more
    Location
    Noida, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $20/hr
    Minimal Budget
    Under $1,000

    Talent Axis Solutions Services

    • Digital Services
    • Web Development
    • eCommerce Development
    • Digital Marketing
    • SEO
    • Social Media Marketing
    • Software Development
    • Mobile App Development
    • BPO
    • CRM Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Hind Collection Retail Shop
    • Oxford Public School
    • Aditya Spare Parts Wholesale
    Data sourced from the agency's DesignRush profile
  • From individuals and entrepreneurs, small and medium-sized businesses, right through to large corporations and government bodies, our administrative assistants are helping our clients become more efficient by streamlining their processes...

    Top Services:

    • Customer Support
    • BPO
    • Market Research
    • Transcription Services
    • Translation Services
    • Show more
    Location
    Edinburgh, United Kingdom
    Number of Employees
    250 - 499
    Average Hourly Rate
    $24/hr

    SmartPA Services

    • Customer Support
    • BPO
    • Market Research
    • Transcription Services
    • Translation Services
    • HR Outsourcing
    • Call Centers
    • Accounting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Cox-London
    • Complete Refinish
    • Collette CWMedia
    • Krispy Kreme
    • Total Oil and Gas
    Data sourced from the agency's DesignRush profile

    SmartPA Reviews & Testimonials

    • Aries Financial
      Aries Financial Review from Google
      2.0★

      Aries Financial's Review Sourced from Google

      Ended cooperation after several months of correcting commission statements for our advisers. Repeated silly errors in simple calculations and our team spent hours to check each commission statement which was frustrating and time consuming. And this all was £40 per hour charge to this company.Cherry on the cake was - hear this - several days delay in providing commission statements for all my team due to national elections in Uganda and internet disruptions there. My people were not paid on time and SmartPA refused to refund charge for the job.Beware!

    • Vicky Grobbelaar
      Vicky Grobbelaar Review from Google
      5.0★

      Vicky Grobbelaar's Review Sourced from Google

      Mandy has been a huge asset to Ethiqs and a lovely person to work with, efficient and friendly and a great team backing her. Highly recommended.

    • Pedro Mendoza
      Pedro Mendoza Review from Google
      5.0★

      Pedro Mendoza's Review Sourced from Google

      Holly has been a great help recently both in terms of my business and personal affairs. I am in the process of making some business structure changes in my private dental practice and she has assisted me with all the lengthy paperwork, ensuring that everything is in order. In addition, she has assisted me in researching properties and locations. I would not hesitate in recommending her services as her support has been invaluable to me at this extremely busy time and has allowed me to focus on my patients.Highly recommended +++++

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • AI-Enabled IT and Digital Services Company

    SunTec India is an AI-enabled IT and digital services company with 25+ years of experience, 1,500+ full-time employees, 8500+ clients worldwide, and a full spectrum of IT outsourcing, data solutions, digital engineering, eCommerce support, digital marketing and photo editing services...

    Top Services:

    • Web Development
    • Mobile App Development
    • eCommerce Development
    • SEO
    • Web Design
    • Show more
    Location
    Delhi, India
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Portfolios Count
    6 Projects Listed

    SunTec India Services

    • Web Development
    • Mobile App Development
    • eCommerce Development
    • SEO
    • Web Design
    • eCommerce
    • PPC
    • AI Development
    • BPO
    • CRM Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Bose
    • Panasonic Lumix
    • Honda
    • Pepsico
    • Dentsu
    • Corzen
    • Nielsen
    • Dalmia Cement
    • Lumens
    • EMC2
    Data sourced from the agency's DesignRush profile

    SunTec India Reviews & Testimonials

    • Joe Di Lucci
      Joe Di Lucci eStore Manager at Ranger Plumbings
      5.0★

      Shopify Review from Joe Di Lucci

      The ideal solution provider for every eCommerce store setup and optimization issues. We wanted our new Shopify store to get great brand visibility and conversions but lacked the resources and expertise for it. Partnering with SunTec India gave us access to experts who competently assessed our problems, solving them with creative product descriptions, SEO strategy generation, and product data entry service, bringing us on par with our competition.

    • Walter Venkel
      Walter Venkel Sales Executive at Firmwrap Gifts
      5.0★

      Amazon Review from Walter Venkel

      Excellent Amazon eStore product listing and advertising support that skyrocketed our sales.Our corporate gifting eCommerce startup faced the problem of poor brand visibility on Amazon. We partnered with SunTec India to handle the problem and were delighted with the results. They sorted our products and listed them accordingly while optimizing our PPC campaign to give better ROI. They're now our permanent partner for the job.

    • Randy Linker
      Randy Linker Manager-Digital Marketing at Bergman Holdings
      5.0★

      Web Development Review from Randy Linker

      The web development partner that can give bespoke websites within a tight schedule and budget.Our company deals with supplying industrial equipment procured from many manufacturers to clients of various industries. We had not been doing this well due to the lack of traffic-generating capabilities of our incumbent website. SunTec India fixed its content and SEO issues, making it more appealing to our target group. We've now become standout suppliers in our industry; thanks to SunTec India.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • AI-Enabled, Human-Validated Data Support, Engineered for Enterprises

    SunTec Data is a global leader in AI-enabled data, BPO, and KPO solutions, backed by over 25 years of experience and 1,500+ data professionals across 50+ countries. Combining advanced AI tools with human-in-the-loop oversight, we deliver ISO-certified, HIPAA-compliant data management...

    Top Services:

    • Market Research
    • BPO
    • Big Data Analytics
    • eCommerce
    • AI Development
    • Show more
    Location
    New Delhi, India
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    SunTec Data Services

    • Market Research
    • BPO
    • Big Data Analytics
    • eCommerce
    • AI Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • PepsiCo
    • nielsen
    • Network18
    • Deloitte
    • Expedia
    • Pearson
    • DXL
    • DKSH
    Data sourced from the agency's DesignRush profile

    SunTec Data Reviews & Testimonials

    • Victor Cook
      Victor Cook Financial Analyst at Financial Services Company
      5.0★

      BPO Review from Victor Cook

      SunTec Data has been our outsourcing partner for the last three years. The team has considerably fueled our growth by providing financial data management and support.

    • Marc Hill
      Marc Hill Entrepreneur at Self-Employed
      5.0★

      BPO Review from Marc Hill

      We were delighted with the results offered by SunTec Data. The team aptly understood our requirements and delivered high-quality data management solutions. Highly recommend them!

    • Mike Robinson
      Mike Robinson Marketer at Undisclosed
      5.0★

      BPO Review from Mike Robinson

      Great job done by the team! They analyzed our requirements, maintained transparent communication, and delivered tailored contact lists. Would definitely work with them in the future!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Quality-centric Vietnamese IT Outsourcing Company

    LTS Group is a reliable Vietnam IT outsourcing company with 7+ years of experience in software development, software testing, and digital BPO...

    Top Services:

    • Software Development
    • Mobile App Development
    • Staff Augmentation
    • Software Testing
    • BPO
    • Show more
    Location
    Hanoi, Vietnam
    Number of Employees
    250 - 499
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed

    LTS Group Services

    • Software Development
    • Mobile App Development
    • Staff Augmentation
    • Software Testing
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Qualcomm
    • LG
    • Infiniq
    • VNPT
    • Bao Viet Insurance
    • Toshiba
    • SK Telecom
    • Techcombank
    • Twitch
    • FPT Software
    Data sourced from the agency's DesignRush profile

    LTS Group Reviews & Testimonials

    • Andy Bui
      Andy Bui CTO at Advantages Digital Learning Solutions
      5.0★

      Software Development Review from Andy Bui

      As a CTO, I work with LTS Group as our software development strategic partner. They offer complete software development services at superior level for system architecture design, deployment modeling, CICD support and quality assurance. I strongly recommend LTS Group to companies looking for software development, deployment and software quality services.

    • Tatiana Yusupova
      Tatiana Yusupova Project Manager at Daedalean
      5.0★

      Software Testing Review from Tatiana Yusupova

      I’m satisfied with Automation Testing service provided quickly and flexibly by experienced personnel of LTS. When working with them, I always get quick support from the staff. Whenever there is a problem to be answered, LTS responds very quickly. For us, LTS is a reliable and professional partner.

    • Son Dang
      Son Dang Review from Google
      5.0★

      Son Dang's Review Sourced from Google

      one of the best outsource company in VietNam. delivery in time, good coding convention, quality code

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • AI | ML | Cloud | Digital Transformation | Innovation & Strategic Growth | Mobile Apps

    Our goal is to maintain work ethics throughout the project's duration in addition to technical excellence and on-time project completion...

    Top Services:

    • Digital Services
    • Digital Strategy
    • Mobile App Development
    • Software Development
    • eCommerce Development
    • Show more
    Location
    Karachi, Pakistan
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    5 Projects Listed

    O16 Labs Services

    • Digital Services
    • Digital Strategy
    • Mobile App Development
    • Software Development
    • eCommerce Development
    • SEO
    • Social Media Marketing
    • Digital Marketing
    • IT Services
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Small Business Industry
    • Fintech Industry
    • Marketing Industry
    Data sourced from the agency's DesignRush profile

    O16 Labs Reviews & Testimonials

    • Nicolas Adolph
      Nicolas Adolph Founder at DocuDoc App SL
      5.0★

      Hybrid Review from Nicolas Adolph

      O16 Labs have been working with me the past 3 years. It has been a huge luck for our company to have started working with O16 Labs, since we have had bad experiences with other companies before. But O16 Labs and its whole team were very professional and effective up to the point of saving our company. They have developed our Apps and Web in the most astonishing way I could never have imagined. I am immensely grateful for it and just can recommend any company to hire O16 Labs for their projects.

    • Saqib Sarang
      Saqib Sarang Review from Google
      5.0★

      Saqib Sarang's Review Sourced from Google

      O16 Labs, a seasoned software development company with over 11 years of industry experience, is known for its expertise in crafting innovative applications and websites. With a global reach, the company collaborates with international brands and customers to deliver top-notch solutions.Operating from 11 am to 8:30 pm, O16 Labs ensures that its dedicated team is available during regular business hours, fostering effective communication with clients. The company's commitment to accessibility is further enhanced by its choice of two offices, both conveniently located in the Anum Empire building on Shahra-e-Faisal. The building is equipped with a lift, adding convenience for clients, employees, and visitors.O16 Labs' strategic presence on the first and fifth floors of Anum Empire reflects its central role in the industry. The longevity of the company speaks to its adaptability, commitment to quality, and successful collaborations with a diverse range of clients worldwide. In summary, O16 Labs stands as a reliable and innovative player in the software development landscape, emphasizing accessibility and professionalism in its operations.

    • Rafay
      Rafay Review from Google
      5.0★

      Rafay's Review Sourced from Google

      In my 1.5 years of work experience at O16-Labs, I enjoyed my time here really well. They make you feel like your own family, very cooperative and supportive in your ups and downs, always encouraging you to learn new tech and tools.Also the CEO is really kind and gentle guy, most friendly, always smiling.I wish O16-Labs a very prosperous future ahead.Best of luck 👍

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Enterprise Web/Mobile App Data Scraping Services

    3i Data Scraping is a Best Web data scraping services and Data Extraction Company USA. Web Crawling, Data Mining Services to global clients. Hire our scraper experts the USA...

    Top Services:

    • BPO
    • Big Data Analytics
    • Digital Services
    • IT Services
    • Show more
    Location
    Houston, Texas
    Number of Employees
    250 - 499
    Average Hourly Rate
    $25/hr

    3i Data Scraping Services

    • BPO
    • Big Data Analytics
    • Digital Services
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Henry
    • David
    • Brown
    Data sourced from the agency's DesignRush profile
  • We Don't Just Build. We Re-engineer Businesses.

    We are a boutique digital agency to help startups, medium and enterprise companies to boost their online presence and build their brand identity...

    Top Services:

    • Mobile App Development
    • Web Design
    • eCommerce Development
    • UI/UX Design
    • BPO
    • Show more
    Location
    Dubai, United Arab Emirates
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    webperts Services

    • Mobile App Development
    • Web Design
    • eCommerce Development
    • UI/UX Design
    • BPO
    • Creative Services
    • SEO
    • AEO
    • IT Services
    • Business Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Orbit Money Inc
    • Orbit Investment Inc
    • Atelier White
    • Haza UAE
    • CSS Awwwards
    Data sourced from the agency's DesignRush profile

    webperts Reviews & Testimonials

    • Ushnah Zaki
      Ushnah Zaki Review from Google
      4.0★

      Ushnah Zaki's Review Sourced from Google

      Worked with webperts, it's really nice company to work with. They are professional and team is supportive. I must recommend webperts to others.

    • WeDrop App
      WeDrop App Review from Google
      5.0★

      WeDrop App's Review Sourced from Google

      Someone recommend us for website development by webperts and we found they are really amazing, they build our website and now it's appearing on google as well, impressed. We are moving forward for mobile application they to develop as well.

    • Nouman Arshad
      Nouman Arshad Review from Google
      5.0★

      Nouman Arshad's Review Sourced from Google

      Reliable and delivery on time, they have team of experts backing them in all areas and proven fast track development.I have done many projects with them and found very innovative

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Delivering Future

    We help startups and enterprises to drive digital engineering initiatives by helping them provide a rich, seamless experience to their customers across digital channels resulting in higher engagement, efficiency, and profitability...

    Top Services:

    • Software Testing
    • Software Development
    • IoT
    • Wearables
    • BPO
    • Show more
    Location
    Allen, Texas
    Number of Employees
    100 - 249
    Average Hourly Rate
    $25/hr

    NexGen Tech Solutions Services

    • Software Testing
    • Software Development
    • IoT
    • Wearables
    • BPO
    • HR Outsourcing
    • Mobile App Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Timex
    • Viewlift
    • Hoi Choi
    • Aha
    • yoga Institute
    • CNN
    • Immersion Neuro
    Data sourced from the agency's DesignRush profile

Why companies trust DesignRush

Every agency is independently vetted before it can be listed or ranked

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We verify businesses and reviewer LinkedIn profiles for integrity.

Agencies vetted
128,842+
2

Portfolio Review

We review agency work, case studies, and results to confirm skill.

Applicants rejected
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We monitor listings regularly; outdated agencies are removed.

Agencies verified
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See how rankings and monetization work.

4 Frequently Asked Questions About BPO Companies

How much do BPO providers charge for their services?

Business process outsourcing, or BPO companies, charge between $8 and $60 per hour for customer service, with monthly per-agent rates ranging from $1,200 to $4,000 depending on location, skill level, and support complexity. 

What you pay depends on the contract structure. There are four main models: 

  • An hourly rate involves paying for an agent’s time regardless of how many interactions they handle. It runs: 
    • $8 to $15 offshore 
    • $20 to $30 nearshore 
    • $40 to $60+ onshore 
  • Per-agent (FTE) is a flat monthly fee of $1,200 to $4,000 per dedicated agent. Predictable, but you pay the same regardless of the volume. 
  • Per-interaction charges $1–$5 per resolved ticket or $0.50–$2 per chat. Cost-efficient when volume is low or seasonal, but bills spike during busy periods. 
  • Outcome-based ties fees to KPIs like CSAT scores or first-call resolution — typically $3 to $9 per successful resolution. 

How do I compare two BPO providers quoting similar prices?

When two BPO firms quote similar prices, the decision should come down to industry experience, agent attrition rates, SLA terms with defined remedies, and how each vendor handles your specific exception cases, not the headline rate. 

Ask for case studies from clients in your industry. A BPO company with relevant experience can start right away, while one without it will learn on your dime.  

Then go beyond the deck. Give both vendors your two or three most complex support scenarios and ask them to walk you through exactly how they’d handle each one. The vendor with a documented protocol beats the one that says, “We’d escalate.” 

Pay close attention to SLA clauses, specifically what happens when they’re missed, not just what the targets are. Two vendors can quote identical SLAs but differ completely on the consequences for missing them. 

Finally, ask for the agent attrition rate for the specific team being proposed, not the company average. High turnover on your account means constant retraining and inconsistent service, regardless of the price. 

What contract terms do most buyers accept that they shouldn’t?

The contract terms most buyers accept are auto-renewal clauses with short notice windows, SLAs with no financial remedy for misses, and IP clauses that leave process documentation owned by the vendor — all of which remove your leverage once performance drops. 

Four terms worth pushing back on before you sign: 

  1. Auto-renewal clauses can trap you into a long-term agreement if the notice window is short, often 60–90 days. Miss the window, and you’re locked in for another year regardless of performance. 
  2. SLAs without consequences. Most contracts define targets but don’t specify what happens when they’re missed. Your agreement should define redressal terms, whether that’s service credits, payment for damages, or the right to exit early. 
  3. IP and process documentation ownership. Avoid clauses that grant the BPO provider exclusive rights to your intellectual property, or that allow them to sublicense or transfer it to third parties. If they own the runbooks built on your processes, switching vendors gets expensive. 
  4. Exit and termination terms need to include your ability to re-employ key personnel who hold critical knowledge of your account; otherwise, that knowledge walks out with the vendor. 

The simplest check: read the contract assuming performance will eventually disappoint. If you have no leverage when that happens, negotiate before you sign. 

How do BPO companies handle a sudden surge in volume?

BPO companies handle volume surges through a combination of flexible staffing, automation, and cross-trained overflow teams, but how well they execute depends entirely on what your contract says about surge capacity before it happens. 

Most BPO providers have a few ways to handle sudden spikes:  

  • Bringing in temporary agents 
  • Moving staff from quieter channels to busier ones 
  • Using chatbots or self-service tools to handle routine questions before they reach a human. Self-service tools can deflect 20-40% of contacts during a surge.  

But not every BPO provider handles this well. When surges go unmanaged, call abandonment rates can reach 15%, which means frustrated customers and damage to your brand, not the vendor’s. 

The right time to ask about this is before you sign. Find out how much notice your BPO company needs to scale up, and what the contract says about volume above your agreed tier.  

A vendor who can staff up fast but delivers off-brand service during your busiest period is a liability, not a solution.