Discover the top-performing call centres in the United Kingdom that provide specialized services at the highest standards to help businesses of all sizes deliver a great customer experience. Browse their rates, reviews, size and more using our custom filters.
Best United Kingdom Call Center Service Providers Rankings
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
United Kingdom × Health Care × Sort by: Organic Rankings ×Clear Filters
SDR Teams, Lead Generation & Call Center Services for B2B Companies
Munzai Solutions provides B2B call center services covering cold calling, inbound call management, and customer support, with each engagement staffed by dedicated SDRs working 40 hours per week. The call center company's packages include a US-based dialer, project manager, and weekly reporting...
Top Services:
Customer Support
Business Consulting
Call Centers
Email Marketing
CRM Consulting
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Location
Manchester, United Kingdom
Number of Employees
Under 49
Average Hourly Rate
$35/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
12 Projects Listed
Munzai Solutions Services
Customer Support
Business Consulting
Call Centers
Email Marketing
CRM Consulting
Managed Services
BPO
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Souqh
Maxyfi
Konch
Skriber
Data sourced from the agency's DesignRush profile
Munzai Solutions Reviews & Testimonials
Davey Warren 🍐 CEO at Pearagon
5.0★
Outbound Review from Davey Warren 🍐
Munzai Solutions has been a great partner for our outbound outreach. What stood out most was their communication. They checked in with us daily and weekly, kept us updated every step of the way, and worked closely with us to identify our target clients and the best directions to pursue. That level of consistent communication made the whole engagement feel efficient and collaborative, and it is a big reason we felt we got the best bang for our buck. We enjoyed working with them and would recommend them to other companies looking for a communicative, responsive outbound partner.
Sam Bartow Moreno Founding GTM Director at CourtNexa
5.0★
Appointment Setting Review from Sam Bartow Moreno
Munzai Solutions are amazing to work with. They got started immediately and booked multiple meetings in the first few days. I’m very happy with the results and the support they offered us. If you’d like to ask any questions about the service feel free to contact me at +1 458 600 8797I’m very satisfied. And would highly recommend them.
Brian Oltmanns CEO at GoFindBuild
5.0★
Call Centers Review from Brian Oltmanns
I am very happy with this team and their performance. They were organized, provided consistent updates, and always made suggestions to pivot if results were falling short. I would highly recommend them.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
With 3.6 million calls handled and 97.6% answered within three rings, Face For Business providestelephone answering, virtual receptionist, outsourced switchboard, appointment booking, and live chat services to UK businesses across legal, healthcare, construction, accountancy, and retail sectors...
Top Services:
Phone Answering Services
Call Centers
Customer Support
Location
Burscough, United Kingdom
Number of Employees
Under 49
Portfolios Count
5 Projects Listed
Face for Business Services
Phone Answering Services
Call Centers
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Pure West Radio
iLove homes Walsall
Anji Hazell
Lancasters Estate Agents
Actuation Valve
Formby GP
Minshull Windows
AmpEV
PhysioGO
Happy Dog Haven
Data sourced from the agency's DesignRush profile
Face for Business Reviews & Testimonials
Anonymous CEO at GrowPortfolio Ltd
5.0★
Phone Answering Services Review from Anonymous
Top quality service and customer care, really impressed with Face for Business and I couldn't recommend them any higher!
Nora Owner at Undisclosed
5.0★
Phone Answering Services Review from Nora
We have been using Face for Business services for a few years for our financial advice company. We can not fault their service, it has proved extremely useful, especially post-Covid in particular when we all moved to working from home rather than being in an office.
Joshie Founder at Undisclosed
5.0★
Phone Answering Services Review from Joshie
I took over a busy clinic a few months back and on the days there is nobody to answer the phone these guys are ready to step in and intercept the calls ensuring no business is lost. I am very thankful for this great service and I highly recommend Face For Business as a professional and friendly team!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Hire Live Support is a full-scale BPO service provider and a digital marketing company with 10+ years clientele and preparedness. We specialize in providing the leading live support services and new-age digital marketing gigs to SMEs, Enterprises, and Startups to delegate, scale, and manage business...
Top Services:
Call Centers
BPO
Web Design
Web Development
SEO
Show more
Location
Uxbridge, United Kingdom
Number of Employees
250 - 499
Average Hourly Rate
$5/hr
Minimal Budget
Under $1,000
Portfolios Count
16 Projects Listed
Hire Live Support Inc Services
Call Centers
BPO
Web Design
Web Development
SEO
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Goggles4u
Savers
Hyperanimation
Eyeglasses.pk
Data sourced from the agency's DesignRush profile
Hire Live Support Inc Reviews & Testimonials
Alex Stone Review from Google
5.0★
Alex Stone's Review Sourced from Google
Partnering with Hire Live Support has been one of the best decisions for Our Company. Over the past two years, they have consistently delivered exceptional service and have handled our operations seamlessly, allowing us to focus on growth without any operational worries.We currently have a team of 13 experienced agents working with us through Hire Live Support across multiple departments, including Customer Support Representatives, Go-High Level Tech Experts, and exceptional Customer Experience Agents. The level of professionalism, dedication, and reliability they bring is truly outstanding. They have ensured smooth day-to-day functioning, provided well-trained resources, and managed our processes with complete accountability.Finding an outsourcing agency as reliable as Hire Live Support is rare. They have been the most dependable and trustworthy partner I’ve worked with, and I continue to be impressed by their commitment to excellence.I highly recommend Hire Live Support to anyone looking for a reliable outsourcing partner.
Brit Wilbanks Review from Google
1.0★
Brit Wilbanks's Review Sourced from Google
Please don't apply to companies open jobs posing as a candidate. The job market is hard enough for people out here, without businesses getting flooded with other businesses slide decks trying to make sales connections.Sincerely,The recruiter who had to look at your stupid slide deck.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Reexia is a UK-based B2B lead generation and telemarketing agency helping companies connect with decision-makers and generate qualified business opportunities. Through targeted outreach, data-driven campaigns, and a combination of telemarketing and email marketing, Reexia supports organisations look...
Top Services:
Call Centers
Email Marketing
Direct Marketing
SEO
BPO
Show more
Location
Birmingham, United Kingdom
Number of Employees
Under 49
Average Hourly Rate
$30/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
2 Projects Listed
Reexia Limited Services
Call Centers
Email Marketing
Direct Marketing
SEO
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Aerospace
IT
Telecomunication
Retail
Manufacturing
Data sourced from the agency's DesignRush profile
Reexia Limited Reviews & Testimonials
James Nolan Business Development Manager at Jeddio Tech
5.0★
Lead Generation Review from James Nolan
We worked with Reexia to support our outbound business development and lead generation efforts. The team helped us structure a targeted outreach campaign and build a relevant prospect database for our market.Communication throughout the project was clear and organised. We had bi-weekly calls to review activity and results, and Kevin was very hands-on in guiding the campaign and suggesting adjustments where needed.Results took some time to appear, but this was explained clearly at the start of the campaign and expectations were set appropriately. Once the campaign gained momentum, we began having conversations with companies that matched our target profile.Overall, it was a positive experience and we appreciated their structured approach to outbound prospecting.
Giles Strong Review from Google
5.0★
Giles Strong's Review Sourced from Google
Reexia has been a game-changer for our business. Their expert guidance in implementing CRM tools streamlined our entire sales process, making it more efficient and effective. On top of that, their SEO advice helped boost our online visibility significantly. Professional, insightful, and a pleasure to work with—highly recommended
Vanessa Mattia Review from Google
5.0★
Vanessa Mattia's Review Sourced from Google
We've been working with Reexia for our sales outreach and lead generation, and they’ve been absolutely outstanding. Their service is incredibly personal and responsive — it genuinely feels like they’re part of our team. They’ve taken the time to understand our business and target audience, and the results speak for themselves. We’re seeing consistent, high-quality leads and a real uplift in engagement. If you’re looking for a hands-on, strategic partner to drive your sales pipeline, we can’t recommend them enough.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Expertcallers is known for delivering dynamic solutions that emerge from our deep expertise in inbound and outbound customer engagement. We leverage proven strategies and advanced technology to enhance our call center services, poised to drive lead generation, issue resolution, and appointment setting...
Top Services:
Call Centers
Creative Services
eCommerce
BPO
Customer Support
Show more
Location
Rickmansworth, United Kingdom
Number of Employees
500 - 999
Minimal Budget
Under $1,000
Portfolios Count
4 Projects Listed
Expertcallers Services
Call Centers
Creative Services
eCommerce
BPO
Customer Support
Phone Answering Services
Market Research
Business Consulting
Transcription Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Supportal Business Services endeavors to elevate your efficiency and productivity, facilitating a transition to a more streamlined and effective work approach. By providing access to a cadre of skilled UK Virtual Assistants, we aim to help you optimize your operations, reclaim valuable time, and foster growth...
Top Services:
Call Centers
Location
London, United Kingdom
Number of Employees
Under 49
Minimal Budget
Under $1,000
Supportal Business Services Services
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Shufti Pro offers AI-powered identity verification services that help businesses ensure compliance and prevent fraud in real time...
Top Services:
Call Centers
Location
London, United Kingdom
Number of Employees
Under 49
Average Hourly Rate
$1/hr
Shufti Pro Services
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
MistralPay
Paydoo
Paynetics
Data sourced from the agency's DesignRush profile
Shufti Pro Reviews & Testimonials
Shahidul Islam Review from Google
1.0★
Shahidul Islam's Review Sourced from Google
It's a hassle, completely useless.I am confused about the result -AML screening failed. User found in Adverse-Media lists
Imran Rahman Review from Google
5.0★
Imran Rahman's Review Sourced from Google
Shufti Pro is a revolutionary technology that's rapidly disrupting the KYC verification process space and instantly enhancing digital verification speed and experience for the customer.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Jumio uses AI and biometrics to deliver fast, accurate identity verification solutions, helping businesses to prevent fraud and ensure compliance...
Top Services:
Call Centers
Location
London, United Kingdom
Number of Employees
50 - 99
Average Hourly Rate
$1/hr
Jumio Services
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
DolarApp
Lottoland
PersonalPay
Data sourced from the agency's DesignRush profile
Jumio Reviews & Testimonials
Lukas Bayer Review from Google
5.0★
Lukas Bayer's Review Sourced from Google
Great office and people. Definitely a good place to visit and to try out their products
Dirk Kinley Review from Google
5.0★
Dirk Kinley's Review Sourced from Google
I have reviewed the industry in late 2021 both from technical and non-technical viewpoints. The Jumio solution, a platform hosting a full suite of KYC & Identity Verification, AML and more, offers well documented API on github and user support channels. The KYC is consistent and accurate and importantly the solution integrates well with your internal company systems regardless of tech stack.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Voicentric are specialists in scientific marketing for Life and Materials Science companies. We deliver intelligent telemarketing and B2B lead generation that connects you directly with decision-makers worldwide. Our multilingual team excels at engaging scientists with complex technical information, building...
Top Services:
Direct Marketing
Call Centers
Digital Marketing
Advertising
Event Marketing
Show more
Location
Durham, United Kingdom
Number of Employees
50 - 99
Average Hourly Rate
$47/hr
Minimal Budget
$25,000 - $50,000
Portfolios Count
5 Projects Listed
Voicentric Services
Direct Marketing
Call Centers
Digital Marketing
Advertising
Event Marketing
Market Research
Phone Answering Services
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Maximizing Healthcare Revenue With Accuracy, Compliance & Transparency
OutsourceRCM helps healthcare providers streamline their revenue cycle with accurate medical billing, denial management, and patient payment solutions driving faster reimbursements and improved financial performance...
Top Services:
Customer Support
Call Centers
Phone Answering Services
Location
Rickmansworth, United Kingdom
Number of Employees
250 - 499
Average Hourly Rate
$5/hr
Minimal Budget
Under $1,000
Portfolios Count
1 Project Listed
OutsourceRCM Services Services
Customer Support
Call Centers
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
ATM Group is a customer operations and revenue outsourcing company. We deliver contact centre outsourcing, revenue generation programmes, multilingual support and AI-enabled optimisation in the UK, Europe and South Africa...
Top Services:
BPO
Call Centers
Phone Answering Services
HR Outsourcing
Customer Support
Show more
Location
Leicester, United Kingdom
Number of Employees
1000 & Up
Average Hourly Rate
$20/hr
Minimal Budget
$10,000 - $25,000
ATM Group Services
BPO
Call Centers
Phone Answering Services
HR Outsourcing
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Boots Opticians
Vodafone
Ziggo
Old Mutual
Data sourced from the agency's DesignRush profile
ATM Group Reviews & Testimonials
Lale K Review from Google
5.0★
Lale K's Review Sourced from Google
I worked here for 3 months and my experience was (contrary to the reviews below) very nice, easy going. The management accommodated my personal circumstances and provided ease into adapting to the role, support was always available as well as humour and banter from colleagues. Perfect transition job from hospitality to office roles. Bonus points for progressing employees internally to higher roles accordingly.
An Ash Review from Google
1.0★
An Ash's Review Sourced from Google
How did managers help with a transfer of service for a customer who left review.Because at managements rule is to never disclose that they are calling from at management,they are only to represent and use their clients name. What’s even funnier is this customer was considered special from the rest. They were not only informed it was at management dealing with their service but they even knew the real names of the managers.Another common practice is staff and managers mostly use a dummy name not their real. But in this case even that info was provided to the customer. Must be a special customer that the normal practices were broken for them and they from millions of customers even took the time to write a review lol . Everyone laugh with me.
Tim Lee Review from Google
5.0★
Tim Lee's Review Sourced from Google
Both Adnan & Connor at AT Management were superb in their dealings with me over the transfer of a service when I was moving house. Nothing was too much trouble & their knowledge was very good. I’d have no hesitation in recommending these two individuals or AT Management
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Big Outsource, a leading BPO company, specializes in outsourcing solutions, from project-based services to virtual captive centers. Our expertise spans creative, technical support, and IT disciplines, making us your trusted partner for outsourcing excellence...
Top Services:
BPO
Call Centers
Customer Support
Phone Answering Services
Accounting
Show more
Location
Staines-upon-Thames, United Kingdom
Number of Employees
250 - 499
Minimal Budget
$1,000 - $10,000
Big Outsource Services
BPO
Call Centers
Customer Support
Phone Answering Services
Accounting
Web Development
Graphic Design
HR Outsourcing
IT Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
OpnRoad
D121
Instant Consult
Data sourced from the agency's DesignRush profile
Big Outsource Reviews & Testimonials
Admire Marketing Review from Google
1.0★
Admire Marketing's Review Sourced from Google
Rescheduled our call last minute / then left us hanging on the actual call time saying they actually aren't open to meeting with us. Would not recommend.
Wilcon Ando Review from Google
5.0★
Wilcon Ando's Review Sourced from Google
I recommend this place! Awesome people and the place is well maintained. They genuinely care about the agents' wellbeing.
Rasida Asgar Review from Google
5.0★
Rasida Asgar's Review Sourced from Google
One of the best 💯 I would say I will always choose to be with this friendly, fantastic and very accommodating company. I always had a chance to to be hired with other bigger companies but I'd rather choose BIGOUTSOURCE no matter what. It's actually my second home. I feel safe and happy when I'm with BIGOUTSOURCE. I love everything about it. ❤️❤️ No doubt this company is one of the growing company in the Philippines. ❤️
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
From individuals and entrepreneurs, small and medium-sized businesses, right through to large corporations and government bodies, our administrative assistants are helping our clients become more efficient by streamlining their processes...
Top Services:
Customer Support
BPO
Market Research
Transcription Services
Translation Services
Show more
Location
Edinburgh, United Kingdom
Number of Employees
250 - 499
Average Hourly Rate
$24/hr
SmartPA Services
Customer Support
BPO
Market Research
Transcription Services
Translation Services
HR Outsourcing
Call Centers
Accounting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Cox-London
Complete Refinish
Collette CWMedia
Krispy Kreme
Total Oil and Gas
Data sourced from the agency's DesignRush profile
SmartPA Reviews & Testimonials
Vicky Grobbelaar Review from Google
5.0★
Vicky Grobbelaar's Review Sourced from Google
Mandy has been a huge asset to Ethiqs and a lovely person to work with, efficient and friendly and a great team backing her. Highly recommended.
Pedro Mendoza Review from Google
5.0★
Pedro Mendoza's Review Sourced from Google
Holly has been a great help recently both in terms of my business and personal affairs. I am in the process of making some business structure changes in my private dental practice and she has assisted me with all the lengthy paperwork, ensuring that everything is in order. In addition, she has assisted me in researching properties and locations. I would not hesitate in recommending her services as her support has been invaluable to me at this extremely busy time and has allowed me to focus on my patients.Highly recommended +++++
Alexandra Stewart Review from Google
5.0★
Alexandra Stewart's Review Sourced from Google
Terri has been an incredible SmartPA assistant for our family over the past 18 months. Her support has been invaluable in managing our busy work and home administrative tasks. Throughout our travels across Europe, the US, and Canada, as well as during our recent move to a new house and country, Terri has been there for us every step of the way. In particular, I have appreciated that Terri has used great judgment in assessing options on all fronts and hasn't just gone for the easy road of blindly following orders. I have trusted her as a "second me" and that has been so helpful. We couldn't have done any of this without her!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
On a transformational day in 2016, Virtusa Corporation joined forces with Polaris Consulting & Services Limited to form the powerful new brand - VirtusaPolaris. With this union, we have combined diamond-sharp software engineering skills and deep industry knowledge that is sure to unlock groundbreaking...
Top Services:
Call Centers
Customer Support
Cloud Consulting
UI/UX Design
Web Design
Show more
Location
London, United Kingdom
Number of Employees
1000 & Up
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
VirtusaPolaris Services
Call Centers
Customer Support
Cloud Consulting
UI/UX Design
Web Design
IT Services
SEO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Dispatching Answering Service provides 24/7/365 dispatch support and phone answering support for transport and service-based businesses. We help small and mid-sized businesses stay connected with their customers while also offering free digital marketing services to improve online visibility and growth...
Top Services:
Phone Answering Services
Call Centers
Customer Support
Digital Marketing
SEO
Show more
Location
Birmingham, United Kingdom
Number of Employees
Under 49
Average Hourly Rate
$6/hr
Minimal Budget
$1,000 - $10,000
Dispatching Answering Service Services
Phone Answering Services
Call Centers
Customer Support
Digital Marketing
SEO
Web Design
Web Development
PPC
Social Media Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
VerifiedVerified by the DesignRush team for authenticity and credibility.
World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
Hugo deploys dedicated inbound and outbound call center teams across 60+ languages, with 24/7 coverage and 99.9% uptime. Its university-educated agents deliver 88% first call resolution. The call center provider is ISO 27001, HIPAA, and SOC 2 certified...
Top Services:
Customer Support
Call Centers
BPO
Phone Answering Services
Transcription Services
Show more
Location
London, United Kingdom
Number of Employees
1000 & Up
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
8 Projects Listed
Hugo Services
Customer Support
Call Centers
BPO
Phone Answering Services
Transcription Services
Translation Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Google
Meta
Outschool
Topicals
Attentive
Faire
Sakara
Aurora
Data sourced from the agency's DesignRush profile
Hugo Reviews & Testimonials
Greg Digneo founder at content guppy
5.0★
B2B Review from Greg Digneo
Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.
Nimmit Shah Owner at Pi Asset Management Ltd
5.0★
BPO Review from Nimmit Shah
Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.
Jambu Subramanian Senior Manager of Operations at Kasha Global
5.0★
Customer Support Review from Jambu Subramanian
Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews