2D Bridge End Buildings, Orrell Lane, Burscough, L40 0SQ, United Kingdom
Face for Business Overview
Number of Employees
Under 49
Minimal Budget
Inquire
Average Hourly Rate
Inquire
Year Founded
2012
No amount of technology is a replacement for the human touch. Most people, if given the choice, would always prefer to speak to a real person over the phone or on live chat – but when you’ve got a business to run, it’s not always easy to make that a reality.
So we do it for you.
We provide professional answering and live chat services for businesses in the UK, delivered with warmth, empathy and care, because a smile at the end of the phone is invaluable.
We started out back in 2012, when we recognised the growing need for call answering services. We realised that people really wanted not just a good PA, but a great one – someone who knew their business inside out and could deal with clients and callers like a full-time member of staff. So we set about creating a service that does just that. After extensive research and a very selective recruitment process, we started taking our first calls in 2013 – and we haven’t looked back!
We only use the best – always have, always will. All of our PAs come with years of experience and in-depth knowledge, trained specifically in the different industries they work in so they’re ready to fit in seamlessly with your business right away. And they excel at customer service, always armed with warmth and a smile, willing to go above and beyond for both your business and your clients.
So we do it for you.
We provide professional answering and live chat services for businesses in the UK, delivered with warmth, empathy and care, because a smile at the end of the phone is invaluable.
We started out back in 2012, when we recognised the growing need for call answering services. We realised that people really wanted not just a good PA, but a great one – someone who knew their business inside out and could deal with clients and callers like a full-time member of staff. So we set about creating a service that does just that. After extensive research and a very selective recruitment process, we started taking our first calls in 2013 – and we haven’t looked back!
We only use the best – always have, always will. All of our PAs come with years of experience and in-depth knowledge, trained specifically in the different industries they work in so they’re ready to fit in seamlessly with your business right away. And they excel at customer service, always armed with warmth and a smile, willing to go above and beyond for both your business and your clients.
Headquarters
2D Bridge End Buildings, Orrell Lane, Burscough, L40 0SQ, United Kingdom
Face for Business Services
Face for Business Portfolio
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Real EstateHow we added 45% more call handling capacity to a busy estate agent
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Face for Business Reviews
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Phone Answering ServicesProject Type: Phone Answering ServicesReview Date: 19 December, 2023Joshie, who recently took over a busy clinic, praised Face for Business' prompt response in handling calls during staff unavailability. The service ensured no loss of business, and Joshie highly recommended Face for Business, recognizing the agency as a professional and friendly team. (Source: 3rd Party Review Platform)Rating:- Work Quality:
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Phone Answering ServicesProject Type: Phone Answering ServicesReview Date: 10 December, 2023Nora, who works for a financial advisory company, has been utilizing Face for Business services for several years. She commends the agency's service, finding it particularly useful post-COVID-19 when the workforce transitioned to remote work. (Source: 3rd Party Review Platform)Rating:- Work Quality:
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