Face for Business

Face for Business has been a game-changer for our small business. Sue has been clear and supportive from day one, and the team are always professional, friendly, and responsive. It gives us real peace of mind knowing we’re not missing calls, even when we’re busy or away from the office. We’d highly recommend them to other businesses. "

Face For Business are amazing. They have allowed us to grow our business organically without excessive overheads. The call handlers are thorough and always follow up with an email. Highly recommend. "

Outstanding Service – Highly Recommend!Face For Business has been an absolute game-changer for us! From day one, their professionalism, reliability, and personal touch have truly set them apart.A special shoutout to the amazing team: Susan, Katie, Jessica, Emma, Kerry, Lucy, Nicola—and honestly, too many fantastic staff members to list. Each interaction has been friendly, efficient, and seamless.Their attention to detail and commitment to representing our business with excellence makes them an invaluable part of our extended team. If you're considering working with them, don't hesitate—you’ll be in very good hands!Highly recommended without a doubt. "

We’ve been using Face For Business for our call answering and I honestly couldn’t recommend them more highly. The initial setup was seamless, and their support throughout was excellent.What really sets them apart is the quality of service. Every call is handled so professionally that I don’t need to use the dedicated portal to listen back, though it's reassuring to have that option. If we ever want to tweak how calls are handled, changes are made immediately with no fuss at all.Our account manager, Kerry Preston, has been fantastic. She’s incredibly friendly, always available straight away, and genuinely feels like an extension of our team.They act as a professional reception, directing calls to the right team member, taking clear and accurate messages, and even handling queries where needed. Names, numbers, and addresses are always spot on.Face For Business have made a real difference to how smoothly our office runs, and I wouldn’t hesitate to recommend them to any business looking for reliable, professional call handling. "

Face For Business (FFB) were recommended to us by another small business. We were seriously struggling to keep up with the number of incoming calls from new customers and we knew we were losing work because of it. In our free one-week trial with FFB we immediately secured a new project which paid for the FFB monthly fee in one fell swoop. Since then, on average we are receiving 2-3 incoming calls each week which FFB handle for us - resulting in at least one new secured project each week. Integrating FFB into our CRM software (using Trello) was seamless and the team at FFB are great at filling in our form for us, giving us the time to focus on pricing and quotations rather than the receptionist side of things. The FFB team are friendly and always available, they take our business calls from 8-8 Monday to Friday and even some on Saturday too, it really has helped us take our business to the next level "