Are you looking for an experienced Shopify Plus eCommerce agency to build, manage, and optimize a Shopify Plus store for your business? Our team of researchers has compiled a list of the best Shopify Plus agencies online based on in-depth case studies and client testimonials – all to help businesses like yours find a suitable partner. Navigate our directory by filtering your search according to location, pricing, minimum budget, and team size for highly accurate results.
Our selection of the leading Shopify Plus eCommerce agencies is based on several criteria: experience, industry certifications, client reviews, service catalog, and client portfolios. Read on for specific details on each agency and case studies for additional insight into your journey to find the right agency partner.
The Number 1 Shopify Plus eCommerce Agency as Selected by DesignRush Is...
Avex Design is a premiere Shopify Plus eCommerce agency known for its successful partnerships with industry-leading brands. From the discovery phase to execution, it offers a comprehensive selection of Shopify Plus eCommerce services that can be tailored to meet unique business needs. It also offers dedicated teams of UX/UI designers and full-stack developers to help ensure stores are fully optimized for conversions during and after launch.
Success Story
Challenge: Activewear brand Vitality wanted to revamp its digital storefront. Aside from being outdated, the store was also difficult to navigate, which significantly reduced customer satisfaction and retention.
Solution: Avex rebuilt Vitality’s eCommerce website on the Shopify Plus platform, prioritizing improving the site’s overall user experience. The Shopify Plus agency conceptualized the site as a brand destination with value-rich content and high-quality apparel. It also expanded the website’s screen coverage and streamlined pages and site elements for smoother, user-friendly navigation.
Results: The revamp of the storefront proved to be highly successful, resulting in several improvements such as:
27% faster page load speed
168% increased conversion rate
22% increased average order value (AOV)
11% increased AOV from engaged brand users
20% more purchases from engaged brand users
$134,000 in revenue attributed to user recommendations
Praella, a Shopify Plus agency, specializes in building storefronts that drive and retain long-term revenue for businesses worldwide. Backed by 10+ years of eCommerce experience, its dedicated Shopify Plus teams have designed, built, integrated, and automated solutions for businesses in the direct-to-consumer (D2C), B2B, subscription, and enterprise space. The Shopify partner agency also excels at identifying and leveraging opportunities to boost customer growth and retention at every point of their lifecycle.
Success Story
Challenge: To ensure the smooth launch of her perfume line, Billie Eilish partnered with Praella and Shopify Plus to handle the massive site traffic anticipated on the store’s opening day. Also, given the limited number of products on launch, the store had to limit purchases to one bottle per customer.
Solution: To ensure that the website will remain stable despite heavy traffic, Praella decided to conduct a soft launch. Customer sessions were carefully managed across several hours during launch day, while Shopify Plus Checkout Queue handled checkout processes to mitigate issues. The agency created a custom fraud control system that ensured customers could only purchase a single bottle for a specific period.
Results: The perfume was sold out within 30 minutes after being made available online, with over a million user sessions recorded during launch day. Despite this, the storefront remained stable with no major traffic issues. The website also received the 2022 People’s Voice Webby Award partly due to Praella's efforts.
Notable clients: Afternoon Light, Levi’s, The Beauty Chef, Forty Five Ten, Hyland’s Naturals
Blank & Co specializes in designing, building, and growing branded eCommerce experience in the Shopify Plus platforms. It offers tailored storefront solutions for direct-to-consumer brands in consumer goods, fashion, media, health and wellness, hospitality, real estate, and other key industries. The Shopify Plus agency also boasts a multidisciplinary team of researchers, UX/UI designers, and content and brand strategists who provide comprehensive support for impactful eCommerce growth.
Success Story
Challenge: Home goods and furnishing startup Afternoon Light wanted a growth-focused Shopify Plus website incorporating the brand’s editorial content with curated shopping experiences. It also wanted to set itself apart in a highly saturated market through its distinct aesthetics.
Solution: Blank & Co, Shopify Plus partners, took a data-driven user approach to development, optimizing the website for sustainable conversions and growth. The content was also planned out and developed with the audience and SEO in mind, while an intent-based omnichannel architecture ensured customers get the most relevant results from searches.
Results: Shortly after the launch of its new website, Afternoon Light reported a 178% increase in M1 growth. It also cited a 64% reduction in customer acquisition cost (CAC) and a 114% average order value (AOV) increase.
Notable clients: Hello Fresh, Eden Project, One Retail Group, Daysoft, Lintbells
Swanky is a full-service Shopify Plus eCommerce agency that helps brands transition their eCommerce operations to the Shopify Plus ecosystem. With over 14 years of eCommerce experience, the agency has provided Shopify Plus migration services from established platforms such as Magento, WooCommerce, and PrestaShop, as well as legacy solutions to retailers across various industries. It also offers website design and development, data & analysis, and other digital marketing services to help brands elevate their presence in the digital marketplace.
Success Story
Challenge: Lintbells charged Swanky to launch a standalone D2C store for its YuMOVE pet supplements brand on the Shopify Plus platform. Lintbell was already familiar with Shopify but lacked the resources to quickly set up shop on Shopify Plus without disrupting operations. The client also wanted to integrate the subscription service on its new website to generate more long-term revenue and reduce one-time sales.
Solution: To support the launch of Lintbells’ new store, Swanky provided a service package that included growth strategy and optimization, UX/UI design, and data and analytics. To achieve YuMOVE’s subscription service requirements, the Shopify partner agency leveraged the popular Recharge subscription solution and customized it according to the brand’s specific needs.
Results: Swanky’s work on the YuMOVE website yielded exceptional results, including:
We Make Websites is a premier web development agency that specializes in building and optimizing bespoke eCommerce storefronts in Shopify Plus. It offers custom Shopify themes and frameworks tuned for speed and performance while reducing technical complexities. The Shopify Plus eCommerce agency also offers migration, quality assurance (QA), and post-launch services to support businesses for long-term growth.
Success Story
Challenge: Global toy retailer Hasbro wanted to relaunch its D2C eCommerce site through the Shopify Plus platform. Its old storefront was outdated and fragmented, resulting in poor sales and customer experience. Its eCommerce team also lacked control over the store’s backend, hindering improvement efforts.
Solution: We Make Websites relaunched Hasbro’s D2C store on a custom Shopify Plus store with personalized templates for each media type and bespoke content. The Shopify Plus agency optimized the site to provide an engaging user experience across multiple devices.
Results: Hasbro’s new Shopify Plus store successfully launched in the US market, boosting conversion rates by 25% with approximately 4,000 transactions recorded per second. Bounce also decreased by 26%.
Eastside Co is a Shopify Plus eCommerce agency that offers custom design, development, and eCommerce marketing solutions for businesses with a global reach on the Shopify Plus platform. It offers various services, from bespoke web design to targeted marketing strategies. It also provides flexible support and growth retainer packages that continuously improve Shopify stores to ensure sustained growth.
Success Story
Challenge: Absolute Collagen wanted to build a new store in Shopify Plus for its collagen supplement products. Conversions were a notable priority, as the company faced issues getting more customers to find, visit, and purchase from its sites.
Solution: Eastside planned, developed, and launched Absolute Collagen’s new website. It also identified the major SEO problems and made recommendations. The Shopify Plus agency also supports the client’s regional stores across Europe.
Results: A few months after its partnership with Eastside, Absolute Collagen reported the following improvements:
Notable clients: L’Occitane, Scholl, Durex, Toys R Us, God Save Queens
WeCanFly is a Shopify partner agency that offers custom development, integration, migration, and growth services for businesses on the Shopify Plus platform. Its team of designers, developers, and eCommerce specialists has extensive experience working with major D2C and B2B brands across several industries. The agency also offers multiple engagement models that clients can choose according to their budget and project requirements.
Success Story
Challenge: The apparel brand God Save Queens (GSQ) wanted to rebuild its online store to better reflect its branding and update to the latest eCommerce standards. It also wanted to integrate a custom size calculator into the store so customers could choose clothing sizes easily and accurately.
Solution: WeCanFly built the new store on the Shopify Plus platform to accommodate GSQ’s requested features and functionalities. The site was made using a highly customized template to match the exact look of the brand right down to the individual colors. The size calculator was also built to specifications, and it has a mobile photo swipe function and high-resolution images for a more engaging user experience.
Results: After launching the new store on Shopify Plus, GSQ’s conversions rose by 50%. The client also commended WeCanFly for the exceptionally high quality of the website’s content and visual elements.
Notable clients: Samsung, Candy Kittens, CleanCo, Rude Health, Billionaire Boys Club
Charle is an eCommerce agency that works with top brands worldwide to design, develop, and improve Shopify and Shopify Plus websites. An accredited Shopify Expert and Shopify Plus Partner, it has extensive experience launching, upgrading, and migrating eCommerce brands into the Shopify Plus platform. All its services are done in-house by a dedicated team of designers, developers, and eCommerce specialists. These Shopify Plus partners also offer bespoke email marketing services tailored towards strategic retention and increase the value that customers bring to the store.
Success Story
Challenge: CleanCo wanted a new custom Shopify Plus store to promote and sell its line of non-alcoholic spirits. The website needed to help customers quickly find their desired products and represent the brand’s unique identity.
Solution: Charle prototyped designs for both web and mobile using a custom Shopify Plus theme that enabled CleanCo to control the content, functions, and other elements with ease and minimal complexity. The Shopify Plus eCommerce agency also enhanced the customer’s journey through the site, enabling them to quickly view the company’s assortment of products and engage with more upselling opportunities.
Results: The launch of the new Shopify Plus store proved successful, with CleanCo reporting significant increases in conversions and average order value. Customers also praised the store’s easy-to-use interface and immersive visual themes.
C2 Digital offers design, development, and eCommerce solutions within the Shopify Plus ecosystem. With over 375 projects completed, the agency has provided Shopify Plus development, migration, and consulting services to dozens of clients across 20+ industries. It also offers monthly maintenance packages with support teams, ensuring storefronts are functioning properly and are always up to date.
Success Story
Challenge: Wellness brand Kerwell partnered with C2 Digital to completely redesign its online store on the Shopify Plus platform. Aside from improving its market presence online, the website also had to integrate seamlessly with the company’s physical stores.
Solution: C2 Digital provided a suite of services, including a full webpage redesign, UX development and testing, QA, and app integrations. The Shopify Plus agency focused on making it easy for customers to find the products they seek while maintaining a layout and visual themes consistent with the client’s branding.
Results: Kerwell’s transition to its new Shopify Plus was seamless, with minimal disruption to its operation. The client also commended the site’s performance, and overall customer experience and satisfaction improved.
Notable clients: MOB Beauty, Walmart, General Electric, Catalina Crunch, Jean Dousset
Simplistic is a certified Shopify Plus Partner agency that aims to help businesses of all sizes and industries get the most out of their Shopify Plus storefronts. With 10 years of Shopify experience, the agency has successfully launched over 200 online stores, including those for major global retailers and consumer brands. It uses tried-and-proven methods and technologies to ensure websites run smoothly and deliver results as soon as possible.
Success Story
Challenge: Makeup brand MOB Beauty partnered with Simplistic to redesign its Shopify Plus store with custom themes. The new store had to emphasize the premium quality of its products and the multitude of makeup options customers can choose from.
Solution: To meet the client’s objectives, Simplistic built an interactive tool for users to create their makeup palette according to the shades they choose. It integrated special visual features to allow users to see their custom palette come together in real time so they can adjust it to their liking.
Results: MOB’s transition to the new Shopify Plus storefront proved successful, with significant improvements in customer engagement. The custom palette tool was later expanded to include collaborations with artists and influencers that customers can view and purchase in the store.
How We Picked the Top Shopify Plus eCommerce Agencies
Our list of the top Shopify Plus eCommerce agencies is based on the services each agency offers, their experience and reputation, certifications and awards, and other factors. We have also reviewed client feedback, especially the agency’s adaptability, attention to detail, project management, and communication skills.
In summary, our research team conducted the performance evaluation according to the following criteria:
Client feedback: Detailed accounts from previous clients of their partnership with the agency and its results
Portfolio: An overview of an agency’s experience, services, and technical capabilities
Awards and certifications: Accreditations and accolades from Shopify and other industry bodies
Team bios: Credentials of the agency’s team members, including their experience and areas of expertise
Shopify Plus eCommerce expertise: Experience in custom design and development in the Shopify and Shopify Plus platforms, as well as related skills such as third-party app integrations, website migrations, and digital marketing.
10 Most Popular Shopify Plus eCommerce Agencies Compared
Agency name
Location
Hourly rate
Size
Best for
Avex Designs
New York City, NY
$150
Under 49
Overall
Praella
Chicago, IL
Inquire
100-249
Lifecycle revenue optimization
Blank & Co
Los Angeles, CA
$50
Under 49
Direct-to-consumer brands
Swanky
Exeter, UK
$1,000
50-99
Shopify Plus migration services
We Make Websites
New York City, NY
Inquire
Inquire
Custom theme development and integration
Eastside Co
London, UK
$160
50-99
eCommerce support packages
WeCanFly Agency
Wroclaw, Poland
$50
50-99
eCommerce store rebuilding services
Charle
London, UK
Inquire
Under 49
Personalized email marketing campaigns
C2Digital
Miami, FL
$150
Under 49
Technical maintenance services
Simplistic
New York City, NY
$165
50-99
Custom store setup and configuration
Best Shopify Plus Agencies
17 Companies-Rankings updated: September 06, 2026
Every agency on DesignRush meets evaluation criteria around expertise and client feedback to empower informed choices. Some listings include paid partnerships.
We are a Full-Service ecommerce agency. With over 20 years of experience in digital marketing for ecommerces, a team of 40+ experts, and offices in 3 countries... we are the right agency for your online store...
Top Services:
Web Design
eCommerce Development
Web Development
SEO
Email Marketing
Show more
Location
Miami, Florida
Number of Employees
50 - 99
Average Hourly Rate
$35/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
7 Projects Listed
FJ Solutions Services
Web Design
eCommerce Development
Web Development
SEO
Email Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Goldie Locks
Invisible Bead Extensions
Sam Villa
Hairbrained
Language On
Data sourced from the agency's DesignRush profile
FJ Solutions Reviews & Testimonials
Ciara Imani May
CEO at Rebundle
5.0★
Web Development Review from Ciara Imani May
Truly blown away by this team. Every need we had was met ahead of schedule and within the budget estimate. We are so glad to have FJ Solutions as a partner for one of the company's most valuable assets: our website! Pleased with the results and looking forward to working with this team going forward.
Kaushik Bhatt
Tech Directo at redelk studio
5.0★
eCommerce Review from Kaushik Bhatt
The project was a challenge, but FJ Solutions handled it excellently. The result is a fully functional and intuitive theme. Additionally, because the team created their own solutions instead of using external libraries, the site operates faster, which led to a 30% increase in conversion rates a huge advantage for us. Content management has become much simpler, and the checkout was tailored precisely to our needs.
Gabriela Cordero
Employee at Hera SRL
4.8★
Small Business Review from Gabriela Cordero
FJ Solutions built a high-quality website that perfectly showcases our construction services. Their team understood our needs, delivering a sleek, functional, and user-friendly design. The site is well-structured, easy to navigate, and optimized for lead generation. Highly recommend their expertise!
Reviews verified by DesignRush and sourced from the agency's profile
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A Canada-Based Mobile App Development Agency for Scalable, Beautiful Apps
AI-Powered Web & Mobile App Development Company...
Top Services:
Mobile App Development
Software Development
VR/AR
AI Development
IoT
Show more
Location
Calgary, Canada
Number of Employees
100 - 249
Average Hourly Rate
$20/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
41 Projects Listed
iTechnolabs Services
Mobile App Development
Software Development
VR/AR
AI Development
IoT
Blockchain
eCommerce Development
Software Testing
DevOps Consulting
Web Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
P&G
Speclopedia
Norvell
Ithaca Guide
Match Families
Betternow
Lanzzin - Freelance Marketplace
Ohmyfrench - Training from French Teachers
Spire Social - Share Data on Social Networks
RaiseYourIQ - Check Mental Capability
Data sourced from the agency's DesignRush profile
iTechnolabs Reviews & Testimonials
Ashish Sharma
Digital marketing Team lead at TOXSL TECHNOLOGIES FZCO
5.0★
Mobile App Development Review from Ashish Sharma
We worked with itechnolabs regarding our mobile app development for the addition of the new functionalities to our user app and after getting in touch with different services providers we chose itechnolabs as our development partner maily due to their understanding skills and free behavior from the very beginning they consulted us very genuinely and also provide their opinions regarding the new fictionalities so they look real to us with their skills so we hired them and startedthe work on the new fictionality as we completed the project it was on time and fulfiling our al desire which we imagined whne we onboard the itechnolabs to this project. They handed it very wisely and never provided any excuses regarding any of our cincern. So, at the end tghey did a very commendable job and helped us a lot so highly recommend itechnolabsto everyone who is going through this review.
Recoer Thomas
Research Assistant at Unimarkt Handelsgesellschaft m.b.H. & Co. KG
4.0★
Translation Services Review from Recoer Thomas
Working with iTechnolabs was a smooth and seamless experience. Their team of developers is professional and efficient, and they delivered high-quality Magento Development services that met all of our expectations. We couldn't be happier with their work. Overall, I had a fantastic experience working with this Magento Development company. They are truly experts in their field, and I would not hesitate to work with them again in the future.
Hetter Loane
CEO at Food and Beverage Specialist
5.0★
Mobile App Development Review from Hetter Loane
I was extremely impressed with iTechnolabs' Food and Beverages app development services. Their team was highly skilled and knowledgeable, and they were able to deliver a high-quality product that met all of my requirements. They were also very responsive and communicative throughout the entire process, which made it easy to stay informed and involved in the project. The final product was delivered on time and within budget, and it was exactly what I was looking for.
Reviews verified by DesignRush and sourced from the agency's profile
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First Pier, a division of Helm Digital, is a reputable provider of comprehensive eCommerce development solutions. With a team comprising certified Shopify experts, we possess the expertise and tools to deliver outstanding results for businesses based in Maine and beyond...
Top Services:
eCommerce Development
eCommerce
Digital Marketing
SEO
PPC
Show more
Location
Portland, Maine
Number of Employees
Under 49
Average Hourly Rate
$125/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
2 Projects Listed
First Pier Services
eCommerce Development
eCommerce
Digital Marketing
SEO
PPC
Digital Strategy
Web Development
Email Marketing
CRO
Affiliate Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Hyperlite Mountain Gear
Bliss Boutiques
Little
Tandem Coffee Roasters
South Street Linen
Evan's Rockin Hotsauce
Becoming Jewelry
Transparent Audio
Sanita
Two Fat Cats
Data sourced from the agency's DesignRush profile
First Pier Reviews & Testimonials
Undisclosed
Owner at Bliss Boutiques
5.0★
eCommerce Development Review from Undisclosed
We have been working with First Pier for almost 10 years now, beginning with the launch of our women’s boutique E-Commerce business. First Pier has been responsible for our e-commerce store design, web development, e-commerce SEO, digital strategy, online marketing campaigns and beyond ever since. As a already successful brick and mortar retailer, we saw an opportunity to reach beyond our existing customer bases in Portland, Maine & Portsmouth, New Hampshire by creating an online shopping experience accessible 24/7 and nationwide. First Pier has helped us turn that vision into reality by taking us from no online store and zero sales to a dependable thriving new channel for our business that continues to grow. Our experience with Shopify started when First Pier migrated our site from Magento to a Shopify website. Since First Pier is a designated Shopify Expert, we knew we could trust them with the daunting task of moving all of our products, accounts, and customer history to our new Shopify site. They made the transition to a new e-commerce system painless by ensuring our hands were held along the way, we were thoroughly trained, and none of the SEO ranking keywords were lost. We continue to work with First Pier on expanding our use of Google Shopping SEO and will be implementing Shopify’s Point of Sale in the coming year as part of a continued effort to deliver a unified customer experience at our stores. As a small women’s boutique based in Maine, we are now able to deliver our customer experience to tourist and seasonal customers where they are year round. We would recommend First Pier to anyone looking to build or update a Shopify store.
Undisclosed
Owner at Tandem Coffee Roasters
5.0★
Shopify Review from Undisclosed
First Pier has been so helpful with the transition to shopify. After initially setting it up they provided us with great documentation on how to use the site and they've continued to support us through any issues that arise.
Undisclosed
Owner at Two Fat Cats Bakery
5.0★
Shopify Review from Undisclosed
First Pier helped us move, update, and launch our online business on Shopify. As a high-traffic bakery, it was important to us that customers buying from around the country were able to view the quality of our products, feel the vibe of our Portland and South Portland shops, and trust that their order would be as special as a visit to our Maine bakery. First Pier delivered mouth-watering e-commerce product photography, an easy-to-use site, and supported us every step of the way. Our shoppable site is now optimized, accurately reflects our brand, and has poised us for growth.
Reviews verified by DesignRush and sourced from the agency's profile
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Leading eCommerce Agency & 4x Award-Winning Extension Provider
At Rave Digital, we deliver tailored eCommerce solutions with expertise in Magento, Adobe Commerce, Shopify Plus, Woo Commerce & more. From platform selection to launch, we ensure every solution aligns with your business goals...
Top Services:
eCommerce Development
Web Design
WordPress Website Design
Digital Marketing
PPC
Show more
Location
Parkland, Florida
Number of Employees
250 - 499
Average Hourly Rate
$100/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
8 Projects Listed
Rave Digital Services
eCommerce Development
Web Design
WordPress Website Design
Digital Marketing
PPC
eCommerce
Content Marketing
Web Development
IT Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
American Hemp
Love & Promise Jewelers
Palm Beach Dyno
Topps
Library Of America
National Oak
America's Test Kitchen
Guideposts
Strandbooks
Earthbound Holding, LLC
Data sourced from the agency's DesignRush profile
Rave Digital Reviews & Testimonials
Ray Cymrot
Owner at WheelHero
5.0★
Web Design Review from Ray Cymrot
We have been working with Rave Digital for the development and management of WheelHero, and our experience has been outstanding.
The entire Rave Digital team has consistently demonstrated professionalism, technical expertise, responsiveness, and a genuine commitment to our success. From website development and ongoing maintenance to implementing new features and resolving issues, they have always provided exceptional service and support.
What stands out most is their dedication to understanding our business needs and delivering solutions that help us grow. Their communication is clear, timely, and transparent, and they are always willing to go the extra mile to ensure projects are completed successfully.
Over the years, Rave Digital has become a trusted partner rather than just a service provider. Their knowledge of e-commerce platforms, attention to detail, and ability to handle complex requirements have been invaluable to the continued success of WheelHero.
We are extremely happy with the quality of their work, the reliability of their team, and the results they have helped us achieve. We highly recommend Rave Digital to any business looking for a dependable, knowledgeable, and customer-focused digital solutions partner.
Thank you to the entire Rave Digital team for your hard work, dedication, and continued support. We look forward to many more years of working together.
Vern Brannum
General Manager at Green Rabbit.com Visalia CA at Candy.com
5.0★
Shopify Plus eCommerce Review from Vern Brannum
Working with Rave Digital on our Shopify Plus site felt less like hiring a service provider and more like bringing on a partner who truly understood the quirks and challenges of running a wholesale candy business. Selling candy in bulk isn't just about putting products online it involves managing pack sizes, special promotions, and customers ranging from small shops to large distributors. Our old platform couldn't keep up, leaving us scrambling.
Candy comes in endless flavors, sizes, and assortments, and our old site made customers scroll through countless SKUs, leading to frustration. Rave Digital restructured our product pages so buyers could easily select the exact variation they wanted on a single page. I tested it myself and found it intuitive, and when a wholesale buyer later called saying, Your site finally makes sense, it confirmed the change had real impact.
They reimagined the mobile experience, which is critical because many of our buyers order on their phones while running their stores. Previously, mobile checkout was clunky and full of errors. Rave Digital optimized it so that ordering cases of chocolates on my phone felt as seamless as shopping on a top-tier retail site. A customer even told me she completed her Easter order from her car while waiting to pick up her kids something that would have been impossible before.
What impressed me most was their collaborative approach. In one meeting, we debated how to display mixed candy assortments. Rather than push a single option, they presented three layouts and encouraged us to test them with real buyers. The choice became clear, and it showed their commitment to creating solutions that worked for our customers, not just ticking boxes.
Now, the site feels like an extension of how we want to do business efficient, user-friendly, and stress-free. Rave Digital made it a tool that simplifies wholesale ordering, supports seasonal surges, and gives our customers the smooth, reliable experience they deserve.
Rodney McMullen
Chairman and CEO at Kroger
5.0★
Magento Review from Rodney McMullen
As one of the largest grocery retailers in the U.S., Kroger has long understood the value of staying ahead in the digital space. However, the complexity and scale of our eCommerce operations had grown significantly, and our legacy systems were beginning to create bottlenecks across user experience, performance, and operational flexibility.
From the onset, Rave Digital demonstrated a deep understanding of Magento and how it could be strategically used to solve enterprise-level retail challenges. Before a single line of code was written, their team spent significant time embedded with our eCommerce, merchandising, and logistics departments.
They facilitated several strategy workshops, analyzing our existing Magento Commerce setup, identifying inefficiencies in our multi region architecture, and proposing a refined roadmap for rolling out custom modules, integrating third party services, and optimizing workflows.
There are many things we could highlight, but what truly sets Rave Digital apart is their ability to operate as an extension of our internal team.
They are not just solution providers they are collaborators, advisors, and problem solvers. Every member of their team, from the project manager to the senior Magento architects, displayed a deep commitment to quality, accountability, and outcomes. Even when timelines got tight or priorities shifted (as they often do in enterprise environments), Rave was flexible, focused, and always aligned with our goals.
One particularly telling moment came when we were evaluating an AI-based personalization module. Rather than just build what we requested, Rave took the time to prototype both a native Magento based option and a hybrid third party integration. They walked us through performance trade offs, cost implications, and even customer journey mapping all before we had even signed off on development. That level of thoughtfulness and foresight is rare in technical partners.
Reviews verified by DesignRush and sourced from the agency's profile
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Youre on a mission to grow your business, making a positive contribution along the way. But you suspect the way you do things online could be better. We work with consciously minded businesses just like yours, making step-by-step improvements to create a sustainable culture of growth. The result? You get to...
Top Services:
eCommerce Development
eCommerce
Digital Marketing
Email Marketing
UI/UX Design
Show more
Location
Preston, United Kingdom
Number of Employees
Under 49
Average Hourly Rate
$100/hr
Minimal Budget
$10,000 - $25,000
BJM Digital Services
eCommerce Development
eCommerce
Digital Marketing
Email Marketing
UI/UX Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Twisty Designs is a Shopify Plus agency helping 78 figure DTC brands grow through high-converting design, personalization, and automation. Experts in Customily, Teeinblue, Zakeke, and Kickflip, we build scalable, real-time customization experiences that boost sales...
Top Services:
eCommerce Development
Web Development
Branding
Design Services
Package Design
Show more
Location
Cooperstown, New York
Number of Employees
Under 49
Average Hourly Rate
$100/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
1 Project Listed
Twisty Designs Services
eCommerce Development
Web Development
Branding
Design Services
Package Design
CRO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Radiant partners with ecommerce brands to enable them to be their best version, thanks to our expertise in Shopify web design, development and website optimisation. We help brands make an impression online, increase their audience and convert more sales...
Top Services:
Web Design
Web Development
eCommerce Development
Digital Strategy
UI/UX Design
Show more
Location
Birmingham, United Kingdom
Number of Employees
Under 49
Minimal Budget
$10,000 - $25,000
Portfolios Count
1 Project Listed
Radiant Services
Web Design
Web Development
eCommerce Development
Digital Strategy
UI/UX Design
Mobile App Development
SEO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Tropic Skincare
Lando Norris
KAYALI
Pai Skincare
Cowshed
teapigs
Georgia Hardinge
Sea Island Coffee
Muru Jewellery
Godiva Chocolate
Data sourced from the agency's DesignRush profile
Radiant Reviews & Testimonials
Caroline Campbell
Review from Google
5.0★
Caroline Campbell's Review Sourced from Google
We recently moved over to Radiant after struggling to gain enough traction with our previous developers, and the difference has been night and day. The onboarding process was seamless – they uploaded all of our existing tasks straight into their platform, making the transition effortless. Their system makes communication incredibly easy, with tasks and chat all in one place, so nothing ever gets lost.
Our account manager has been outstanding – proactive, full of ideas, and always willing to go the extra mile. Nothing is ever too much trouble, and we feel like we finally have a true partner invested in our success. The whole experience with Radiant has been smooth, professional, and genuinely refreshing. We couldn’t recommend them highly enough.
Meg Bishop
Review from Google
5.0★
Meg Bishop's Review Sourced from Google
A really great agency with super friendly staff. I've worked with Radiant for a few years and they're such a great bunch. If you're thinking of working with an agency, I definitely recommend speaking with Radiant! Hollie is also a fantastic account manager.
Alan Emmanuel
Review from Google
5.0★
Alan Emmanuel's Review Sourced from Google
The Full Fat team were a great support to help me get my store up and running in no time! They did a great job with the UX and customizing the theme as per my requirements. Super professional and prompt with their responses. Looking forward to continuing to work with them.
Kudos to James leading the team.
Reviews verified by DesignRush and sourced from the agency's profile
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Transform Agency is an expert e-commerce web development agency, dedicated to delivering custom software solutions and optimizing online stores for the highest performance, speed, and conversion rates...
Top Services:
eCommerce Development
Web Development
Software Development
Web Design
UI/UX Design
Show more
Location
Warsaw, Poland
Number of Employees
50 - 99
Average Hourly Rate
$50/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
1 Project Listed
Transform Agency Services
eCommerce Development
Web Development
Software Development
Web Design
UI/UX Design
CRO
WordPress Website Design
SEO
PPC
eCommerce
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Vision to Growth. Siamo l'AI-First Digital Agency che trasforma idee ambiziose in risultati.
We are a group of specialized digital agencies, organized around our clients' goals. Using our method, we design and implement digital journeys to help brands realize their full potential in the global marketplace, taking care of every detail. We love working for our clients and the people we believe in...
Top Services:
AI Development
Web Development
eCommerce Development
Digital Strategy
Branding
Show more
Location
Pesaro, Italy
Number of Employees
100 - 249
Average Hourly Rate
$60/hr
Minimal Budget
$10,000 - $25,000
Websolute Services
AI Development
Web Development
eCommerce Development
Digital Strategy
Branding
Digital Marketing
SEO
Advertising
Social Media Marketing
eCommerce
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Scavolini
TeamSystem
Vidas
Neutromed
OVS Group
Livigno
Segafredo
Ernestomeda
Mail Boxes etc.
Ariston
Data sourced from the agency's DesignRush profile
Websolute Reviews & Testimonials
Petra Caporale
Review from Google
1.0★
Petra Caporale's Review Sourced from Google
Hoping to receive a response and that you'll take immediate action (finally). There's been a scam circulating online for quite some time, pretending to be you! Be careful, because people who don't know what they're talking about will assume you're the scammers. If you give me an email address where I can write, I'll send you screenshots. Even a journalist mentioned it. How come you haven't noticed?
macitynet
Review from Google
5.0★
macitynet's Review Sourced from Google
It's a fantastic location, and when you walk in, you're amazed that so many people work in this think factory... then they show you the basement, the attic, and then the rooms and halls, and you're even more amazed.
If I weren't a free animal, it would be the place I'd like to be "locked up."
:-)
Reviews verified by DesignRush and sourced from the agency's profile
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Forest City Digital is an eCommerce marketing agency based in Brecksville, Ohio, specializing in helping businesses thrive in the competitive online market...
Top Services:
SEO
eCommerce
Social Media Marketing
Email Marketing
eCommerce Development
Show more
Location
Brecksville, Ohio
Number of Employees
Under 49
Average Hourly Rate
$175/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
4 Projects Listed
Forest City Digital Services
SEO
eCommerce
Social Media Marketing
Email Marketing
eCommerce Development
PPC
Digital Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Whoa Dough
Apollo Offroad
Revolution Cooking
Data sourced from the agency's DesignRush profile
Forest City Digital Reviews & Testimonials
Chris Barnes
Review from Google
5.0★
Chris Barnes's Review Sourced from Google
Kenny and team (Katie, Ann and more) are wonderful to work with. They will help your business and they will make it easy for you. They helped our business on several fronts including website redesign, marketing and even resolved some internal IT issues that I did not have the knowledge or time to address. From my 1st meeting with Kenny it was apparent he was very experienced and he did a great job of listening to our needs while making seasoned suggestions as to what would work best for a business like ours. Kenny always has a solution and they fulfilled the scope of work we agreed too in a very professional manner. Forest City's assistance did not end when the site was launched, instead over the next few months they helped out with any issue or question I had. He made several videos on how to work with our new site and simply made everything easy for us. Couldn't be happier with this company, feel fortunate we were able to work with them and I look forward to working with them again. I highly recommend this business.
mrsfajhaj
Review from Google
1.0★
mrsfajhaj's Review Sourced from Google
This Web forestcitydigital is the biggest scam I have never see I have been scam 3245usd on the platform refused to refund my money just asking for more. Can someone help me to report this matter further please
David Kava
Review from Google
5.0★
David Kava's Review Sourced from Google
Kenny is an expert in the digital marketing space, especially in e-commerce. I hired Forest City Digital to set up email marketing for an SEO client of mine. Kenny efficiently set up automated flows on Klaviyo, leading to significant revenue gains.
If you’re looking to boost revenue for your e-commerce store, Kenny and his team are exactly what you need.
Reviews verified by DesignRush and sourced from the agency's profile
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TipTop Global Ventures was founded in 2017 with a single observation: businesses everywhere wanted to sell online but had no idea how to navigate the platforms. Nine years later, our 20+ person team serves brands across three continents, managing millions in e-commerce revenue across Amazon, Shopify, TikTok...
Top Services:
eCommerce Development
Web Development
eCommerce
Location
Hallandale Beach, Florida
Number of Employees
Under 49
Average Hourly Rate
$250/hr
Minimal Budget
$10,000 - $25,000
TipTop Global Ventures Services
eCommerce Development
Web Development
eCommerce
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Carrot Sun
L'eau Swiss
Miami Open BG
LevandLearn
Handy Dudes
HomePal
Salon Oasis MedSpa
Data sourced from the agency's DesignRush profile
TipTop Global Ventures Reviews & Testimonials
Avi Cohen
Review from Google
5.0★
Avi Cohen's Review Sourced from Google
Wanted to launch on TikTok Shop in early 2026 and had tried two other agencies before TipTop. Both lost money.
TipTop's first call was a fit-check, not a sales pitch. They told us straight: TikTok Shop is creator-driven, not Amazon. If you don't have an active affiliate program with 3 to 5 producing creators, your ads burn budget into an empty audience. They had us send 280 product samples to micro-creators before we spent a dollar on ads.
First 30 days: 47 of those creators posted, top 8 produced $80K in GMV before any paid spend. Then they layered Spark Ads on the top creator videos and another $4K of ad spend produced $48K more.
What I liked: they actually understand the operational mechanics, not just the marketing theory. The cadence (samples first, then tier 1 commission upgrade, then Spark Ads on creator-credit content) is something other agencies talk about but few execute consistently.
8 months in, TikTok Shop is 22% of our D2C now.
Avi Sheshbesh
Review from Google
5.0★
Avi Sheshbesh's Review Sourced from Google
Working with Tip Top Global has been a great experience. They built our website exactly how we envisioned it and continue to maintain it with fast response times and strong support. It’s rare to find a team that’s both professional and easy to work with, highly recommend.
Seth Segev Urman
Review from Google
5.0★
Seth Segev Urman's Review Sourced from Google
Switched our Amazon FBA account from a percentage-of-ad-spend agency to TipTop's fixed-fee model 8 months ago.
The numbers since: ACOS dropped from 32% to 19%. Account health back to "good" within 60 days. Zero suspensions in 8 months despite a Brand Registry IP complaint that came in around month 3 (they handled it without it ever escalating).
The thing that's different is the cadence. They run a Tuesday account health meeting on every account, address every notification within 72 hours, and treat inventory reorder math as a marketing variable not a finance variable. Nobody else we'd worked with operated that way.
We pay them less per month than our previous agency for more visible work. Weekly time logs. Direct founder access on every call. Recommend them if you're tired of agencies that won't show their hours.
Reviews verified by DesignRush and sourced from the agency's profile
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A Full-Service Digital Marketing & Development Agency
Chainlink Relationship Marketing is a full-service digital marketing & development agency based in NYC that drives digital evolution. We tailor our services to the unique needs and desires of your audience. We give you invaluable insights that drive engagement and foster brand loyalty...
Top Services:
WordPress Website Design
Web Development
Web Design
eCommerce Development
PPC
Show more
Location
New York City, New York
Number of Employees
Under 49
Average Hourly Rate
$200/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
1 Project Listed
Chainlink Relationship Marketing Services
WordPress Website Design
Web Development
Web Design
eCommerce Development
PPC
Content Marketing
Digital Marketing
SEO
Social Media Marketing
eCommerce
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Chainlink’s SEO services saved us. Our website wasn’t ranking well at all, and we rely on our online sales. The Chainlink team was up for the challenge, and within 3.5 months we saw our Google ranking, site traffic, and conversions improve. Working with them has been so rewarding. We highly recommend them.
Reviews verified by DesignRush and sourced from the agency's profile
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Digital Marketing That Turns Visitors Into Customers
At Fins Up Marketing, we don't just build websites we craft digital experiences that make waves! Based in sunny Port Orange, Florida, our team of creative pros dive deep into Website Design, SEO, Social Media Advertising, and Google Ads. With 27+ years of combined experience, we specialize in making brands...
Top Services:
WordPress Website Design
Digital Marketing
Web Development
Social Media Marketing
SEO
Show more
Location
Port Orange, Florida
Number of Employees
Under 49
Average Hourly Rate
$125/hr
Minimal Budget
$10,000 - $25,000
Fins Up Marketing Services
WordPress Website Design
Digital Marketing
Web Development
Social Media Marketing
SEO
PPC
UI/UX Design
Email Marketing
Graphic Design
CRO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Squadkin is a premier provider of web development and digital marketing services, serving businesses and brands worldwide. Our team, with over four decades of experience, has successfully assisted numerous billion-dollar organizations in seamlessly managing their growth and design operations...
Top Services:
eCommerce Development
Web Development
Web Design
UI/UX Design
SEO
Show more
Location
Ahmedabad, India
Number of Employees
Under 49
Average Hourly Rate
$30/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
3 Projects Listed
Squadkin Technologies Pvt. Ltd. Services
eCommerce Development
Web Development
Web Design
UI/UX Design
SEO
PPC
eCommerce
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Squadkin Technologies did great help when i was in critical issues very experience team and very cooperative peoples really very good and professional.Excellent service i received till today
Unes Shaikh
Review from Google
5.0★
Unes Shaikh's Review Sourced from Google
Till now I have met the best e-commerce guy, he solved all my quarries and helped me a lot, most genuine and best Squadkin Technologies Pvt. Ltd
Piya Patel
Review from Google
5.0★
Piya Patel's Review Sourced from Google
Squadkin Technologies did an amazing job on our Shopify store. Their team was professional, responsive, and delivered a fantastic product on time. Highly recommend!
Reviews verified by DesignRush and sourced from the agency's profile
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A Shopify Plus eCommerce agency is a firm that specializes in building, maintaining, and improving online stores through Shopify's Plus platform. Consisting of developers, designers, and operational and marketing specialists, these agencies perform complex and highly customized tasks, such as:
Creating personalized storefront themes that align closely with the brand’s identity
Implementing intricate layouts and design elements to optimize the shopping experience and drive sales
Building custom apps to provide unique features, automate tasks, and integrate with third-party systems
Optimizing a store’s performance for faster transactions and a more enjoyable user experience
Implementing security measures to protect customer data and ensure compliance with industry regulations
A Shopify Plus agency can also help businesses effectively address unique challenges in using the platform, including:
Scalability and performance issues, especially during peak shopping seasons
Complex integrations with management and automation systems essential for enterprise-level stores
Intricate inventory and fulfillment processes that are difficult to navigate
Lack of customized apps and solutions to specific business needs
Out-of-date storefronts that perform sluggishly and are highly vulnerable to data breaches
Success story
The following case study from Kubix, a UK-based Shopify partner agency, provides practical insight into how these agencies can help retail businesses expand their reach online:
Challenge: Menswear brand Hoodrich was doing well across the UK and wanted to expand its reach to markets in Europe and beyond. However, its online store lacked the roadmap and infrastructure to make it happen. Many of Hoodrich’s customers also purchased its products through third-party retailers instead of the online store, further limiting its growth.
Solution: To bring more customers to the company’s online store, Kubix helped Hoodrich upgrade to Shopify Plus. The agency used the platform’s premium features, including automated theme changes and advanced customization options, to give Hoodrich’s customers a more unique and enjoyable shopping experience. Kubix also rolled out discounts that provided more value than other sellers to entice customers to buy from the company’s online store.
Results: Five years into its partnership with Kubix, Hoodrich has successfully established itself in European and US markets. It has also become one of the world’s most recognizable streetwear brands, with notable appearances on Netflix shows and rappers like 50 Cent, Giggs, and Fumez the Engineer.
What do Shopify Plus eCommerce agencies do?
Shopify Plus eCommerce agencies help brands maximize the capabilities of Shopify Plus, the enterprise-level version of the Shopify platform, to drive growth and streamline operations.
Some of the standard services of Shopify Plus partners include:
Store development Creating or enhancing existing Shopify Plus stores that align with clients' unique needs and objectives.
Custom theme design Creating Shopify themes or customizing existing ones to reflect brand identity and vision while ensuring a consistent and engaging user experience.
App development Developing custom web and mobile applications for the store that add new features and functionalities or enhance existing ones.
UI/UX design Driving positive customer experiences through highly intuitive interfaces that are fast and easy to use across multiple devices.
API integrations Building and integrating third-party applications and platforms such as customer relationship management (CRM), enterprise resource planning (ERP), and marketing tools to streamline and automate various processes and workflows.
Internationalization services Setting up stores to cater to international markets, including integrating multiple currency payments and payment gateways, multi-language support, and localized shipping options.
Security and compliance Implementing security measures such as encryption and multi-factor authentication systems, conducting regular security audits of critical store and customer data, and maintaining compliance with GDPR, PCI DSS, and other eCommerce industry standards.
Support and maintenance Providing ongoing technical support, updates, and patches to ensure the store’s operations are smooth and efficient.
Success story
To give you a clearer picture of what Shopify Plus partners do, our researchers have provided a case study of the successful collaboration between WeCanFly, a Polish Shopify partner agency, and a rising luxury furniture brand.
Challenge: Vetsak needed an online storefront that could reach and sell to customers in markets across multiple regions. The store’s architecture needed to support various languages, currencies, and payment channels. Many of Vetsak’s customers also purchased through the store, so it had to be optimized to run smoothly on mobile devices.
Solution: To ensure the store could handle different markets, languages, and currencies, WeCanFly built multiple marketplaces across separate subdomains in the Shopify Plus platform. This gave users the freedom to access preferred payment and delivery methods and, at the same time, enabled the client to conduct activities in specific markets and measure their sales and marketing efforts more effectively.
Results: The migration to a Shopify Plus storefront exceeded Vetsak’s expectations, with conversion rates increasing by almost 100%. The platform also allowed for hosting high-resolution images and videos, enabling the client to launch high-quality promotional materials to engage with potential customers better.
How much do Shopify Plus agencies charge for their services?
Shopify Plus agencies charge between $500 and $3,000 to set up a store in Shopify. The final cost might also be impacted by various factors, including the scope of services needed and the size and reputation of the agency.
Here’s a more detailed breakdown of what you can expect to spend on Shopify Plus eCommerce services:
Basic store setup: $500 to $3,000
Custom store setup: $5,000 to $100,000+
Theme development: $5,000 to $30,000
App development and integrations: $5,000 to $50,000+
Ongoing maintenance: $500 to $5,000
Aside from development services, businesses must also have a budget for the following expenses:
Platform pricing Shopify charges a minimum of $2,500 monthly to use its Shopify Plus platform, although this can increase depending on usage and monthly sales volume.
Payment transaction fees Shopify offers a payment gateway service in exchange for a specific rate for online and in-person transactions. You can also opt for third-party payment providers, which charge a separate rate aside from Shopify’s transaction fees.
Theme purchases Shopify offers a vast catalog of premium themes and templates for customizing your store’s appearance. These themes range from $29 to $350, although a limited number of free-to-use themes are also available.
App fees The Shopify App Store also offers various tools that businesses can purchase to add more functionality to the platform. It is usually a single lifetime fee or a monthly subscription, although freemium packages are also available.
Why should I hire a Shopify Plus eCommerce agency?
You should hire a Shopify Plus eCommerce agency to get the most out of the Shopify Plus platform, especially if you're looking to grow your online store quickly and efficiently.
These agencies are experts at designing custom websites, setting up special features, and making the site easy to use, which can attract more customers and increase sales. They handle technical tasks like moving data, setting up advanced checkout options, and improving site performance, so you don’t have to worry about the complicated parts. Plus, they offer advice on how to keep growing your business, helping you stay ahead of the competition without needing a big in-house team.
Some of the specific advantages companies can benefit from such services include:
Knowledge and experience to fully leverage the capabilities of the Shopify Plus platform
Highly customized solutions tailored to address particular needs and requirements
Stores are optimized to effectively handle high-traffic and sales volumes
Speed and performance of the online store is increased, resulting in better conversion rates
Access to advanced features such as custom checkout systems, product configurations, and loyalty programs
Effective sales and marketing strategies to drive traffic and retain more customers
Success story
Our research team has also shared the case study from Swanky to illustrate how a Shopify partner agency can give businesses a competitive edge.
Challenge: Fitness brand Vitruvian needed to make its Shopify Plus store operations more cost-efficient. The fees for international transactions proved too costly and impacted the company’s average order value (AOV).
Solution: To address Vitruvian’s concerns, Swanky implemented a new expansion store that branched off from the main store to handle the Canadian region, one of the company’s key markets. This provided Vitruvian additional control over their regional operations and, more importantly, process transactions using the local currency to bypass international transaction fees.
Results: Following the launch of its expansion store in Canada, Vitruvian reported a 33% increase in AOV due to reduced transaction fees. The company also reported a 200% increase in conversion rate and 100% higher revenue.
How do I choose the best Shopify Plus agency for my business?
To choose the best Shopify Plus agency for your business, follow these steps:
Define your needs Clearly outline your goals, budget, and requirements for Shopify partner agency. This will help narrow your search and make it easier to find an agency that aligns closely with your vision.
Shortlist agencies Browse agency directories like DesignRush, which often contain detailed agency information such as portfolios and customer success stories.
Check websites An agency’s website contains a wealth of helpful information, including a service catalog, case studies, and contact information.
Request Proposals Once you have a shortlist, send requests for proposals (RFPs). The proposal should list the project’s objectives, timeline, scope, and budget, as well as your expectations from the agency.
Evaluate proposals Compare proposals according to their recommended solutions, timeline, pricing, and how well they align with your needs.
Communication and cultural fit Assess how the agency effectively communicates with your team and whether their office culture and values match yours.
Request references Ask prospects if they can provide references from previous clients relevant to your project. The DesignRush directory and Google My Business are good sources of transparent customer testimonials.
Negotiate terms and conditions Ensure the scope of work, timelines, payment terms, and other key details are in your company’s best interests.
Decide on a partner Choose an agency that aligns closely with your project’s needs and objectives.
Do you need more help in your search for a Shopify Plus eCommerce agency? Visit the DesignRush Marketplace today, and we’ll help you find a partner that meets your requirements. With just a few basic details about your project, we’ll point you to the top five most suitable candidates – free of charge.
What red flags should you watch out for when hiring Shopify Plus eCommerce agencies?
Some of the red flags you need to watch out for when hiring Shopify Plus eCommerce agencies are:
Lack of Shopify Plus Partner certification Being a certified Shopify Plus Partner indicates that Shopify has vetted the agency to have knowledge and expertise of the Shopify Plus platform's features, resources, and best practices.
Limited portfolio If the agency doesn’t show a substantial portfolio of Shopify Plus projects, it may lack the experience needed to ensure the success of your project.
Little or no references An agency that cannot provide references from previous customers to vouch for their capabilities should be a cause for concern.
Poor communication Unresponsiveness to queries, lack of timely updates or reliable communication channels, and avoiding answering specific questions are signs that the agency lacks professionalism or has deeper operational issues.
Unrealistic promises Successful eCommerce campaigns are complex and influenced by various factors. An agency that guarantees precise outcomes, especially within a reasonably short period, may not be entirely trustworthy.
Lack of transparency A reputable agency should be transparent about potential challenges, limitations, costs, and other concerns on the project.
High-pressure tactics Be wary of eCommerce agencies that rely on pushy sales techniques to quickly close deals. A good agency should prioritize understanding your needs and determining how they can provide suitable solutions.
Rigid pricing Agencies with inflexible pricing options or unwilling to negotiate rates may indicate a lack of customer focus.
What are the key success metrics in Shopify Plus eCommerce?
The key success metrics in Shopify Plus eCommerce vary depending on the objectives your business wants to achieve, although the core indicators include:
Store traffic Measures the number of people visiting the store. It’s one of the leading indicators of a store’s general popularity and visibility to potential customers.
Conversion rate The percentage of visitors who purchased, signed up for a newsletter, or took another desired action. A high conversion rate is a good sign that the store’s eCommerce and marketing initiatives are effective.
Average order value Gauges the average amount spent for each order. This metric can provide insight into customer spending habits and the store’s profitability overall.
Customer lifetime value An estimation of the total revenue you can expect from the customer. It helps determine the long-term value of customers and the effectiveness of sales and marketing campaigns.
Repeat customer rate The percentage of customers who return and make another purchase is an effective measure of customer loyalty and the quality of the products and services offered.
Gross profit margin Sums up the total revenue minus the cost of the good store. It indicates how profitable a store is and determines its general financial health.
The shopping cart abandonment rate The percentage of customers that added items to their cart but did not complete the purchase. It can help identify issues in the checkout process and customer loyalty.
Return rates Measures the rate of orders being returned by customers. This metric reflects the quality of the products and services and whether they meet customer expectations.
New contact rate Tracks the rate at which new customers are added to the store’s database. The higher this metric is, the more effective the eCommerce and marketing initiatives are in reaching out to and growing the customer base.
What questions should I ask Shopify Plus eCommerce agencies before hiring one?
The questions you should ask Shopify Plus eCommerce agencies before hiring one include:
Its Relevant Background
How long has your agency been working with Shopify Plus?
Do you have experience working with businesses within our specific industry?
Is your agency a certified Shopify Plus partner?
Do you have other industry certifications and awards?
What is your agency’s team structure, and what are their credentials?
Can you share case studies of similar projects that you’ve completed?
What notable challenges have you encountered with Shopify Plus, and how did you resolve them?
Could you share references from clients you’ve worked with in the past?
What are your pricing options and payment terms?
Its Services and Processes
What eCommerce services can you provide that are relevant to our project?
What level of customization could you achieve in the Shopify Plus platform?
Can you integrate with specific third-party tools and apps?
How will you ensure optimal website performance and fast load times?
What security measures do you have in place to protect sensitive data?
What methodology do you follow for project management?
What level of post-launch support do you offer?
What are the key performance indicators (KPIs) that you use to measure a project’s success?
Relevant To Your Project
What is your estimated timeline for completing a project of this size and complexity?
How will you ensure the project is completed on time and within budget?
Who are the team members involved in our project, and what will their roles be?
How does your team collaborate to deliver projects efficiently?
What will be our methods of communication, and who will be our contact person?
How often will we receive reports, and in what format?
Will you provide ongoing support after the project has been completed?
What are the best Shopify Plus eCommerce agencies in the US?
The best Shopify Plus eCommerce agencies in the US are:
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Proposals