Charlotte Conn Owner at MONTEZUMA’S

5.0 ★

Web Development Review from Charlotte Conn

Working with Amy and Marcus is an absolute pleasure, they are always so friendly and approachable and are an amazing extension to our team. Right from the start of our website build, Media Lounge have gone out of their way to help with any question I might ask (no matter how ridiculous!), and are always excited to take on new projects with us. Amy has gone above and beyond to bring new ideas to the table and help with our annual planning. I'm so grateful for your support!

Cormac Moylan Owner at CDKeys.com

5.0 ★

CRO Review from Cormac Moylan

We (a large international e-Commerce site) wished to increase sales and revenue by improving our conversion rate. Because of the nuances of the market we operated in, It was important we partnered with an agency that understood our business and the relationship we have with our customers. Lauren, Grace, Jackson, and the entire team from Media Lounge understood this. Their tactics and optimisations were carefully tailored on improving the connection between our business and customers. Every opportunity recommended by Media Lounge was aligned to our business goals and demonstrated their expertise, knowledge, and abilities. I was impressed with their in-depth research, solutions, attention to detail, and most importantly; the resulting uplift from their efforts. They challenged us when we needed challenging, they addressed assumptions that previously impacted sales performance, and they introduced positive change for both our customers and our business. We couldn't be happier to have partnered with Media Lounge.

Anthony Owner at Barstools.co.uk

5.0 ★

Web Design Review from Anthony

If you are looking for a web design company that is happy to go that extra mile, i would highly recommend Media Lounge. If you are like me and words like 'DNS' 'or CHRON' are another language to you, then you have found the right company, they appreciate not every one grasps the in and outs of how everything works in a website, so everything is explained to you easily and clearly. On top of this they build websites that not only look inspiring, but more importantly covert browsers to buyers at an incredibly impressive rate. Our's jumped from a fairly industry average at 2% to 6% - overnight.

Lori Feld Oakley Executive VP at MasterControl

5.0 ★

Software Development Review from Lori Feld Oakley

Our Services organization is scaling quickly and we urgently needed a custom software application to automate our workflows, without breaking our annual budget. CodeStringers was the perfect fit, supporting us from ideation through go-live and everything in between. They innovated, hit their deadlines and released an amazingly high quality application that decreases our internal costs and improves our reputation with our customers. It would not have happened without CodeStringers.

Christian Schraga CEO at Tabula Learning

4.8 ★

Enterprise Review from Christian Schraga

CodeStringers is the perfect outsourcer to call If you have a solid software business idea but don’t know exactly how to bring it to life. They have both a top-notch development team as well as an executive staff with expertise in marketing, finance, and general business acumen. So they can not only build a product for you but they can make sure that the product you want to build is likely to succeed in the marketplace.

David Gornshtein Co-Founder at Binadox

5.0 ★

Web Development Review from David Gornshtein

My company was looking for a development team to proceed with the development process. We needed to set up a service [that] allows our clients to monitor, control, and optimize their Cloud & SaaS spend. [The] CHI Software team delivered services and technologies we need[ed] to reach our financial goals. (Verified via email)

Julie Dodkins CEO at Fae

5.0 ★

Mobile App Development Review from Julie Dodkins

Wolfpack Digital has skilled expertise [in] creating high-quality work. The team made the process straightforward. Their communication was top-notch. They're readily available and go above and beyond. (Verified via email)

Jana Kazmina Product Manager at Makerist

5.0 ★

Mobile App Development Review from Jana Kazmina

Bounce rate fell and the app received positive reviews from users. Wolfpack Digital was highly accessible via multiple modes of communication and managed the project professionally. They ensured comprehension by asking clarifying questions and demonstrated their flexibility and passion.

Valentin Trif Co-founder at Sweed

5.0 ★

Mobile App Development Review from Valentin Trif

The app was launched on schedule and received positive reviews. Wolfpack Digital was highly accessible and effectively managed a changing scope, while still providing multiple options for every decision. Their deep engagement, as well as their flexibility, makes them an ideal partner for startups.

Jake Tesoriero Brand development at North House x Norcu

5.0 ★

Branding Review from Jake Tesoriero

We've worked with the Dirtverse team on the branding for both North House and, more recently, Norcu. We gave them pretty much free rein creatively and were blown away by what they came back with every step of the way. They really understood what we were trying to achieve, even when we couldn't necessarily put it into words ourselves. They're creative, easy to work with and genuinely great at what they do. We couldn't be happier with both brands and would highly recommend the Dirtverse team!

Marco Noé Filmmaker at WldCntry

5.0 ★

Web Design Review from Marco Noé

We had the absolute pleasure of working with the talented team at Dirt on the branding and website for WldCntry. From our first call their creativity, strategic thinking, and well rounded skillset all spoke to what we believe is high quality work. The team brought WldCntry to life with a visual identity that not only stands out but perfectly captures what we set out to build. A video production company that breaks a few rules while still believing in the fundamentals needed for award winning films. Their ability to translate a feeling and vision into a cohesive impactful brand was an unforgettable experience!

Bo Rex Founder at Bace

5.0 ★

Branding Review from Bo Rex

Working with the girls at Studio Dirt was such a pleasure, we had the idea they turned it into something beyond our imagination to give us and our clients the best experience. From branding to website design and social media ideation and much more they are such a big help and continue to be even now. Bace would not exist without them and we are truly grateful.

Mark Gratiot Director of R&D at Streamline Automation

5.0 ★

Cross-Platform Review from Mark Gratiot

In addition to building out a native remote inspection app for iPads, Zco concurrently ported the software to a Xamarin platform for Windows users. Zco has released nine major iterations of the iPad app, each available in the App Store, as well as the initial version of the cross-platform Xamarin build. Their nimble team boasts a wide breadth of skills to match any given situation. Having clear documentation upfront has reduced onboarding time.

Katie Matter Project Manager at Southwestern Advantage

5.0 ★

Mobile App Development Review from Katie Matter

Zco Corporation provided full-stack mobile app development to an educational resource retail organization. They worked in Unity to build a cross-platform resource for users to advance through various curricula. The app has successfully been moved into preproduction and the second phase of development, completely satisfying project stakeholders with the quality of both its designs and functionality. The Zco Corporation team is highly creative and collaborative throughout their work.

J. Michael Webb CEO at CheckMySpot

5.0 ★

Startup Review from J. Michael Webb

J. Michael Webb from CheckMySpot chose Zco Corporation for app development due to its expertise. Zco adeptly developed a hybrid mobile teledermatology platform and an admin website, demonstrating excellent communication, responsiveness, and innovation. Despite the project's evolving and innovative nature, Zco seamlessly integrated Webb's intent and met all challenges, leaving him with no suggestions for improvement. (Verified via email/call)

Jessica Grant Ecommerce Director at Sports Basement

5.0 ★

Shopify Plus eCommerce Review from Jessica Grant

Bighorn has been an exceptional partner to our organization here at Sports Basement. They supported us through multiple legal and regulatory accessibility matters with a steady, knowledgeable approach, translating complex requirements into clear, actionable guidance. Throughout these engagements, their team demonstrated a strong understanding of both the legal landscape and the practical realities of building and maintaining accessible digital experiences, which gave us confidence at every step. What truly distinguishes them is that their work goes well beyond compliance. In addition to helping us identify and prioritize accessibility issues, they invested time in educating our teams on how to design and develop accessibility into our site from the start. Their recommendations are thoughtful, pragmatic, and focused on real user impact, enabling us to move from a reactive posture to a more proactive, sustainable accessibility practice. Most importantly, they operate as true partners rather than transactional consultants. Their work is clearly driven by a genuine commitment to making the web usable by all, not simply meeting minimum standards or checking a box. We would strongly recommend them to any organization looking for a strategic accessibility partner who combines expertise, integrity, and a long-term perspective.

Mahesh Reddy Sr. Exec at Ingest Labs

5.0 ★

Shopify Review from Mahesh Reddy

BigHorn Solutions entire team is professional and easy to work with. You can easily trust them as your great partner all your you E-commerce technology needs. They are experts in Shopify and Magento solutions. My team relies on their tech expertise. We have released multiple apps on Magento and Shopify in the last 1 year. We'll continue to do so in future. Thank Calen, Chris and all the developers!! Mahesh R.

Tiffany Asamoah Sales Operations Manager at Martal Group

5.0 ★

Software Development Review from Tiffany Asamoah

As a lead generation agency, we required custom software development to streamline our operations and enhance our capabilities. Bighorn Web Solutions far exceeded our highest expectations. Their team's hands-on, white-glove approach was evident from the start, and their level of competency truly set them apart. Working with a global team, they delivered tailored solutions that perfectly aligned with our business needs. Their responsiveness and attention to detail made the entire process smooth and efficient. Thanks to their expertise, weve gained not only a top-tier software solution but also a valuable long-term partner. We couldn't be more satisfied with the outcome and highly recommend Bighorn Web Solutions for their superior service and dedication.

Tracy Warneke Founder at Pick of the Pantry

5.0 ★

Branding Review from Tracy Warneke

Stop looking for a branding company. Fonder is who you want on your team! I went to Fonder because I had an idea of what I wanted my brand to be, but I wasn't sure how to properly communicate my vision to the world. The people at Fonder took the time to listen to my messaging and show that they clearly understood what my brand was, what it stood for, and what the world should see and feel when they look at it. Fonder took what I could only describe and made a tangible brand image and feel that truly resonates with the brand's vision and my customers. Fonder made the intangible tangible. Throughout the entire process, I was blown away at their professionalism, timeliness, and openness to accept feedback and work with me. I'm thrilled with what Fonder created, and I will be going back to them for any future work. I would absolutely recommend Fonder. Stop searching for a branding company. You've found the best one here!

Undisclosed Global Lead & Demand Gen Sr. Mgr at Ricoh

5.0 ★

Branding Review from Undisclosed

The challenge was to expand into a new division of the organization. The goals were the messaging, positioning, overall look/feel of the new division, and the creation of the assets to implement into the overall global website. The outcome was visual excellence. The commitment to learning our business and Tom's spectacular, overall creative direction is really second to none. His calmness, vision, and ability to drive the project forward with professionalism and creativity were appreciated.

Zachary MacAffer Co-Founder at NuRange Coffee

5.0 ★

Branding Review from Zachary MacAffer

We cannot say enough good about FlowState and how this turned out. Our identity is clear and concise and we receive compliments multiple times a day regarding the packaging they designed. It will stand out against a shelf and buyers are eager to get them on the shelves ASAP. The workflow was incredibly effective. Expectations we made clear and upheld, and they knew exactly what questions to ask. FlowState's commitment to their clients goes above and beyond.

Zac Henderson Director of Communications at The Arc of Texas

5.0 ★

Web Development Review from Zac Henderson

The Glide team that we worked with was fantastic. We were on a tight schedule, and they made it work. We are very happy with the new site and feel lucky to have worked with Glide. Madeline was especially a joy to work with. She personable, efficient and really cared about getting the project done right.

Anissa Munoz Senior Marketing Manager at Center for Child Protection

4.8 ★

Website Redesign Review from Anissa Munoz

We had a fantastic experience partnering with Glide to redesign our website. From the very beginning, their team showed a genuine interest in understanding the mission and work of the Center for Child Protection. This thoughtful approach allowed them to tailor the site better to meet the needs of our diverse audiences. Their expertise in web design was evident throughout the process, and they worked closely with us to ensure the final product was impactful and user-friendly. Having Paola as our Project Manager was a huge asset—she kept everything on track and ensured we met all of our deadlines on both sides. We were especially impressed by Glide’s passion for supporting nonprofits, which aligns with their values as a certified B Corporation. It made the collaboration even more meaningful.

Reba Collins Content Officer at Chimp Haven

5.0 ★

Website Redesign Review from Reba Collins

We loved working with GLIDE! The project team was fantastic and very easy to work with. We had some thoughts around how we wanted to see our brand reflected on the website, and GLIDE did a great job at taking all those thoughts and bringing them to life with fresh ideas and a beautiful, cohesive design. We also really appreciate GLIDE's commitment to working with nonprofits; our project was done on time and on budget. They've continued to provide us with great support on the live site, and we look forward to working with them on any future needs.

Mina Sheikhha Director of business development at The Skin Lounge 012 LLC.

5.0 ★

Web Development Review from Mina Sheikhha

Overall, we had a very positive experience working with this company. The team was professional, responsive, and easy to communicate with throughout the project. They delivered a high-quality website on schedule, were receptive to feedback, and maintained exceptionally fast response times, which made the collaboration smooth and efficient. We would confidently recommend them to businesses looking for a reliable web design partner.

Andris Sproģis Founder & CEO at SIA "Kusties.com"

5.0 ★

Healthcare Review from Andris Sproģis

Snotor was an excellent technology partner throughout the development of our AI-powered computer vision MVP for the healthcare industry. From the beginning, the team demonstrated a strong understanding of both our business goals and the technical complexity of the project. Communication was clear, milestones were delivered on time, and the developers were proactive in suggesting improvements rather than simply implementing requirements. The final MVP successfully validated our concept and created a strong technical foundation for future development. We highly recommend Snotor to companies looking for an experienced and reliable software development partner, especially for AI, computer vision, and healthcare solutions.

Kirill Tomashevsky Product Owner at Panda Drum

5.0 ★

Mobile App Development Review from Kirill Tomashevsky

Snotor has been a reliable and highly professional development partner throughout the project. The team demonstrates strong technical expertise, clear communication, and a proactive approach to problem-solving. They are responsive to feedback, adaptable to changing requirements, and consistently focused on delivering high-quality results. Their collaborative mindset and commitment to both the technical and product side of development make the overall experience smooth and productive.

Bob Manor Founder at Can-Am Dealer Services

5.0 ★

Web Development Review from Bob Manor

The automotive Motor Vehicle Manufacturing of our company needed a new website to manage service bookings and provide information about services. Two Dots Media was hired for their expertise in web development. Two Dots Media conducted an initial assessment to understand the requirements and target audience. They developed a robust website with features such as service booking, detailed service descriptions, and a customer portal for managing appointments. The development process included regular testing and feedback sessions.

Alex Barker Founder at The Happy PharmD

5.0 ★

Mobile App Development Review from Alex Barker

A mobile app was essential for our healthcare monitoring service to facilitate patient monitoring and data collection. We hired Two Dots Media to develop a secure and user-friendly app. Two Dots Media conducted a thorough needs assessment and user research. They designed and developed a mobile app with features such as patient monitoring, data visualization, and secure data transmission. The app was rigorously tested to ensure it met industry standards for security and usability. The app has greatly improved patient monitoring and data management. Patients and healthcare providers appreciate the convenience and security of the app.

James Casper Founder at Baya Build

5.0 ★

Web Development Review from James Casper

As a construction company, we needed a robust website to showcase our portfolio and facilitate client inquiries. We make research and search for an agent on designrush , that's how we came across Two Dots Media and we hired the company to develop a dynamic site that could handle high traffic and provide detailed project information. Two Dots Media started with a discovery phase to understand our business and requirements. They developed a customized CMS that allowed us to update project information easily. The development process included responsive design, secure client portals, and integration with third-party tools for project management. The site handles traffic efficiently and provides a seamless user experience. Workflow with Two Dots Media was highly effective, characterized by their proactive approach and regular updates.

Web Development Review from Michael Monahan

E-Signature Pvt. Ltd. provided an exceptional experience from start to finish. Their professionalism, expertise, and commitment to excellence were evident throughout our collaboration. They understood our needs, delivered a beautifully designed solution, and exceeded our expectations. Highly recommended.

Warner Yang Owner at Ukera

5.0 ★

Web Development Review from Warner Yang

As the owner of UKERA, I am delighted to commend E-Signature Pvt. Ltd. for their outstanding work on our web application development. Their professionalism, communication, and quality of work exceeded our expectations. The final product is both visually impressive and highly functional. I highly recommend E-Signature Pvt. Ltd. for anyone seeking top-notch web development services.

Adam Norsworthy CTO at Unique Streak LLC

4.8 ★

Web Development Review from Adam Norsworthy

I had a great experience working with them on my web app development project. They were very familiar with the industry trends and current technology. I just love the way how they understand my problem and their problem solving skill is awesome. I would recommend E-Signature to everyone who is searching company for their webapp development project.

Sandra Bergman Retail Marketing Director at Schwazze

5.0 ★

eCommerce Development Review from Sandra Bergman

The partnership with ATF was crucial to bringing our vision for a streamlined, unique online shopping experience to life. They rounded out our team capabilities and skill sets with the technical, design and copywriting expertise we needed to complement the effort.

Julie Davis Director of Workforce Development at AEM

5.0 ★

Web Development Review from Julie Davis

We presented the idea to several agencies but weren't blown away by their approach to the design and technical complexities of custom software. The team at Above The Fray Design nailed it on the first try and have been a pleasure to work with as we iterate and plan for the evolution of the toolkit!

Vanessa Nornberg CEO at Metal Mafia

5.0 ★

eCommerce Development Review from Vanessa Nornberg

We are grateful for the way the website has improved our processes and want to continue on that trajectory, finding efficiencies that make things simple and clear for our staff and easier to use and more valuable for our customers.

Francis Pierrel CEO at LR Paris

5.0 ★

Mobile App Development Review from Francis Pierrel

I was the CEO of LR Paris and therefore had the chance of cooperating with Keyss Inc in a critical mobile application development project critical to the digital expansion strategy of our company. Even at the start of their work, their team was composed of professionals with technical skills, understanding our goals. The project entailed the development of a complete mobile application that would correspond with our vision of our brand, as well as cover the interests of our customer base. Keyss Inc was not only limited to development, they also helped us in UI/UX design, back-end integration, and feature customization to provide a final product that was easy to use, intuitive, and scaled. They also offered constant technical advice and recommendations to be made to ensure optimization as the project was being developed. The project management process at Keyss Inc in my view was one of the most impressive features about working with this company. The team was well-connected, made frequent updates, and utilized collaborative tools, which enabled the team to monitor each development step. This openness was what made us believe in their time keeping capabilities. They were also very adaptable to changes in case of a change was necessary and did not compromise its quality. Mobile Development skills: They possessed outstanding expertise and skills in technical development and customization of features to meet our business requirements. Effective Communication: They had good communication lines and this minimized misunderstanding and enhanced smooth running. On time Delivery: Milestones were achieved at the time of promise and any delay was communicated early enough with solutions ready. Focus on Details: The UI/UX design was minimalistic, business-like, and met the demands of the high standards of our brand.

Charlotte Stubbs Operations Manager at Pearlfinders

5.0 ★

AI Development Review from Charlotte Stubbs

The design, development, and deployment of an AI-based car damage detection software that is specific are all included in the scope of work. Keyss Inc will develop a mobile and web-based application that can capture vehicle images and correctly detect external damages in the vision of the computer. The solution will produce detailed damage reports, estimate repair, and fit perfectly well into the current Alfardan service workflow. It will also contain a staff-only back-end dashboard and an optional customer self-check option. Deliverables such as the AI engine, user interfaces (mobile/web), reporting module, service system integration and post deployment support have a significant role. The software assisted in accelerating the vehicle check out procedure and cut down on customer waiting time. It increased accuracy in assessing car damages which led to a decrease in the dispute and increased confidence in services. The automated system enabled service advisors to do more inspections in one day. The transparency and digital reporting that customers could receive when visiting the service was valued. In general, it increased the efficiency and satisfaction of the customers of the dealership. There was professional management of the project and effective communication at all levels. They met all the milestones in time and informed us about the development process. The team was quick to respond to questions and make adjustments anytime we had questions or required changes. They were adaptable, sensitive and determined to live up to our expectations. In general, their practice facilitated the partnership and ensured success.

Ammie Bell Chief Operating Officer at Springtree Group

5.0 ★

eCommerce Development Review from Ammie Bell

I am the Chief Operating Officer at Springtree Group, we specialize on Financial Services, we are a private firm that finances, invests, acquires and / or consults in insurance related business service firms. It was necessary for the platform to be created so that users could navigate the intricate test cases in an interactive and intuitive way, Without a clear vision in mind at the outset, we had to start from scratch when developing the online and mobile versions, The range of the task comprised putting in place strong security measures providing prompt customer service creating a user-friendly and aesthetically pleasing interface simplifying procedures to improve user experience, timely completion of the project within the set timeframe, flawless deployment with few post-launch problems, Not only was everything delivered on schedule, but the company also answered our updates promptly and with great assistance.

Stephan Rüschenbaum CEO at lorylist

5.0 ★

Mobile App Development Review from Stephan Rüschenbaum

Working with CrawlApps is dream. All questions were answered quickly and they have a deep understanding of what they're doing technically. It doesn't matter if you plan to implement a new feature or you have to get a serious bug fixed - they deliver it. Good code quality and speed. We will continue the work with CrawlApps because it's a pleasure!

Antonio Ruscitti Italy at Lizard

5.0 ★

Mobile App Development Review from Antonio Ruscitti

CrawlApps made an excellent work. Developers were very skilled. Mobile app was very accurate with high quality code. We are happy to work with CrawlApps and we will start new project soon.

Chris McTavish Founder at Simplee Apps

5.0 ★

eCommerce Review from Chris McTavish

We have been working with CrawlApps for several years on a variety of web-based ecommerce apps. They have a large, flexible team with a variety of skills, and have been able to tackle almost every request we've sent their way. We have worked primarily with Fenil, who has been great to deal with. We look forward to working with CrawlApps for years to come.

Hanna S Managing Director at Zitaat Food Delivery

4.5 ★

Mobile App Development Review from Hanna S

We are satisfied with the food delivery app developed by Vrinsoft. The team was professional, and committed to quality. They took the time to understand our business needs and delivered a user-centric application for our customers. The process was smooth from start to finish, and any feedback we provided was quickly incorporated into the application.

Payal Vora Owner at SendGiftAhmedabad

4.7 ★

eCommerce Review from Payal Vora

Working with Vrinsoft on our eCommerce website development was a productive and smooth experience. The expertise of the team and attention to detail were evident from the initial stages to the final delivery. The level of customer service provided was outstanding, with quick and effective responses to any issues or questions we had. Overall, we are very satisfied with the results and appreciate the hard work Vrinsoft put into our project.

Kiran Patel Owner at FoodNinja

4.7 ★

Web Development Review from Kiran Patel

Once we consulted with them for Website Development, Vrinsoft was the obvious choice for us. We looked through their portfolio and found a solution similar to ours. They have extensive experience in our industry, which really came in handy when they suggested some functionalities. We were impressed by their management and regular updates and look forward to working with them again in the future.

C.J. Adrien owner at C.J. Adrien

5.0 ★

Web Design Review from C.J. Adrien

I've worked with many web designers over the years, and none come close to having the organization, communication, and delivery of Farewell Media. Their onboarding platform kept me on track to deliver what they needed from me, and their regular updates let me know exactly where the project stood at any moment. They created a top-notch website and continue to manage it for me, delivering exceptional customer service in response to my inquiries. Highly recommend!

Joe Camarlinghi Owner at Jcam Productions

5.0 ★

Web Design Review from Joe Camarlinghi

Kevin is a true professional and his custom website designs are amazing. He is very knowledgeable on website aesthetics and functionality as well. I highly recommend giving him a call if you need a new website or if your current one just isn't cutting it anymore.

Hugo Alves Founder and CEO at Auxly

5.0 ★

Cloud Consulting Review from Hugo Alves

In the second quarter of 2023, Auxly embarked on a strategic project to overhaul its data backup and disaster recovery processes, partnering with Softinator for this critical initiative. With a project budget of $75,000, the goal was to implement a comprehensive, Azure-based data backup solution tailored to Auxly complex and voluminous data needs. This endeavor aimed to enhance data security, improve recovery times, and ensure business continuity across its extensive rail network operations.

Beth Bewley Co Founder and CEO at Eufora International

5.0 ★

Mobile App Development Review from Beth Bewley

Partnering with Softinator TechLabs has been a game-changer for our inventory management capabilities. Their tailored Kubernetes microservices solution has brought unprecedented efficiency and reliability to our operations, helping us stay ahead in a competitive retail landscape. Their dedication to meeting our specific needs and overcoming challenges was evident throughout the project, making them an invaluable partner in our digital transformation journey.

Salama Ali Founder at Greenbill

5.0 ★

Startup Review from Salama Ali

I strongly give my recommendation to IT Craft developers teams. I had the most successful project management experience with their full ownership and execution of my ideas for the greenbill MVP. The team is reliable and working with integrity across all of the project phases and aspects. You will find them always available and punctual. Finally I would remark their services as Excellent project Managment, planning and meeting deadlines.

Mustafa Alhashmi Founder at ٍSmart Navigation System

5.0 ★

Mobile App Development Review from Mustafa Alhashmi

With IT Craft team we have managed to design and implement location-based solutions that are among the best in the world. Indoor location solutions, school bus system and 3D buildings with VR. IT craft team has shown ultimate level of integrity, innovative design, high quality, and timely delivery. We strongly recommend the partnership with IT Craft as this well lead to sustainable value creation and delivery