Looking for a managed IT service provider in the USA? DesignRush simplifies the process for you by showcasing top managed services, supported by a 4.5-star average rating from 800+ verified reviews. Browse trusted companies and filter by pricing or reviews to confidently choose the best option for your business.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
Cyber Guardian is the one-stop solution for Cybersecurity Consultancy services your small or medium-sized business...
Top Services:
- IT Services
- Managed Services
- Cybersecurity
- Location
- Kingston, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
Juern Technology is the premier IT security and services provider in Austin and San Antonio. We make IT invisible for businesses, providing unmatched support and protection. With our fast response time, personalized service and proactive approach, we keep your projects on track, your remote workers connected...
Top Services:
- Cybersecurity
- Managed Services
- IT Services
- Location
- San Antonio, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $125/hr
- Minimal Budget
- $1,000 - $10,000
We specialize in strategic IT consulting for forward-thinking businesses. We connect people in a digital world by providing technology leadership through systems, training, support and consulting services...
Top Services:
- IT Services
- Managed Services
- Cloud Consulting
- Location
- New York City, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $50/hr
Red Key was founded by Alex Markov and Paul Grenci in 2002, with roots in the technology world originating during the early years of commercial internet and Windows computers. Our mission from inception was to create a forward-thinking IT firm with pristine attention to detail and a focus on the success of...
Top Services:
- Cybersecurity
- Managed Services
- IT Services
- Location
- New York City, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $50/hr
Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes primarily for Global Fortune 500 companies...
Top Services:
- IT Services
- Managed Services
- AI Development
- Location
- New York City, New York
- Number of Employees
- Under 49
NTA Creative is a full service website design, digital marketing agency and IT Services provider in Tampa, FL. Our services include web design, web development, software development, mobile apps, internet marketing services, search engine optimization (SEO), and social media marketing. As a web design firm...
Top Services:
- IT Services
- Managed Services
- Cloud Consulting
- Location
- Tampa, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $75/hr
- Minimal Budget
- $1,000 - $10,000
Technology is at the heart of every business organization. We are the single source developed to support your entire technology infrastructure, from your document systems to your servers — our focus is you. INNOVEX is your technology and marketing organization built to drive your business forward...
Top Services:
- IT Services
- Managed Services
- Cybersecurity
- Location
- Lincoln, Rhode Island
- Number of Employees
- 100 - 249
At Spirit Technologies, we specialize in supporting non-profit organizations in South Florida. Most IT providers will tell you that they can support any business because they just focus on the computers. We know that’s just not the case. We have been supporting non-profit organizations in Hollywood, Fort...
Top Services:
- IT Services
- Managed Services
- Cloud Consulting
- Location
- Fort Lauderdale, Florida
- Number of Employees
- Under 49
Providing 100% managed computer services with reliable, proactive, and faster IT computer support solutions for small-medium businesses. Our technicians use the best in class tools to help your business transcend growth and achieve limitless success...
Top Services:
- IT Services
- Managed Services
- Cloud Consulting
- Location
- Fort Lauderdale, Florida
- Number of Employees
- Under 49
As a leading provider of IT services, we offer a comprehensive range of services and expertise to address diverse business needs. Our team of professionals specializes in delivering innovative IT solutions that drive efficiency, productivity, and growth...
Top Services:
- IT Services
- Managed Services
- Cloud Consulting
- Location
- Gilroy, California
- Number of Employees
- Under 49
Coevolve with COVI! Standardization is a thing of the past. Today's tech is designed to accommodate the user. So how do you deal with new variables as a business?...
Top Services:
- Cybersecurity
- Managed Services
- IT Services
- Location
- Indianapolis, Indiana
- Number of Employees
- Under 49
Alliance IT provides a wide range of services all businesses need to succeed. Our company can provide you with everything from IT, cloud, VoIP systems, and more...
Top Services:
- IT Services
- Managed Services
- Cloud Consulting
- Location
- Sarasota, Florida
- Number of Employees
- Under 49
Adams Remco, Inc. is a family-run business that offers cutting-edge technologies in Florida, Michigan, and Indiana. To lower operational expenses, boost security, and enhance document workflow, we provide complete hardware, supply, software, and technical support solutions. Since 1965, we have consistently...
Top Services:
- IT Services
- Managed Services
- IT Compliance Solution
- Location
- South Bend, Indiana
- Number of Employees
- 250 - 499
Mid-sized enterprises in Northwest Ohio and Southeast Michigan can benefit from the innovative and affordable information technology solutions provided by DMC Technology Group (DMC). We are dedicated to applying our core company values of commitment, dependability, expertise, and creativity to everything we...
Top Services:
- IT Services
- Managed Services
- Cybersecurity
- Location
- Toledo, Ohio
- Number of Employees
- Under 49
With its sales and consulting divisions, WTA Consulting, a division of Warnock, Tanner & Associates, is a prominent IT service provider that uses best practices to set itself apart from other top IT consulting companies with clever and practical business solutions...
Top Services:
- IT Services
- Managed Services
- HR Outsourcing
- Location
- Toledo, Ohio
- Number of Employees
- Under 49
eCreek IT Solutions provides Managed IT and Cybersecurity Services in the Denver Metro region...
Top Services:
- IT Services
- Managed Services
- Cybersecurity
- Location
- Denver, Colorado
- Number of Employees
- Under 49
Driving Business Success through Technology and Security...
Top Services:
- IT Services
- Managed Services
- Cybersecurity
- Location
- Thornton, Colorado
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- Under $1,000
Our aim is to provide Cost-effective solutions with Scalable success and be a Long-term technology partner...
Top Services:
- DevOps Consulting
- Managed Services
- IT Services
- Location
- Princeton, New Jersey
- Number of Employees
- 500 - 999
With 40+ years of experience in technology, we are your trusted partner in software and hardware solutions, specializing in IoT development, manufacturing, management, and technical support. Our expertise extends to pioneering software solutions for IoT monitoring and smart management...
Top Services:
- Software Development
- Managed Services
- IoT
- Location
- Sunrise, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $80/hr
- Minimal Budget
- $10,000 - $25,000
SlickWhiz Solutions provides SharePoint, Dynamics 365, Azure, and Power Platform solutions to streamline your business with tailored consulting and integration...
Top Services:
- DevOps Consulting
- Managed Services
- IT Services
- Location
- Austin, Texas
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
IT Support, Managed Services and Web Design for Naples, FL businesses. Specializing in professional services firms including medical and dental practices and financial advisories. We eat those for breakfast. Fast IT support, smart solutions, and zero geek-splaining. NerdSquad is your go-to IT partner for...
Top Services:
- IT Services
- Managed Services
- Cybersecurity
- Location
- Naples, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $139/hr
- Minimal Budget
- Under $1,000
Weyland Tech Partners provides reliable, affordable cybersecurity solutions, designed to protect small and medium sized businesses from modern online threats. From endpoint protection to network monitoring and threat response, we help you stay secure so you can focus on running your business with...
Top Services:
- IT Services
- Managed Services
- Cybersecurity
- Location
- Sheridan, Wyoming
- Number of Employees
- Under 49
Static Cabling Communications LLC is a professional network cabling and IT infrastructure provider serving businesses in Baytown and Houston, Texas. With a focus on reliability, quality, and responsive support, the company delivers tailored connectivity solutions that keep operations running smoothly...
Top Services:
- IT Services
- Managed Services
- Cloud Consulting
- Location
- Baytown, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $50/hr
- Minimal Budget
- Under $1,000
Alexa Cybersecurity is a trusted provider of cybersecurity software and hardware solutions, offering a range of products to protect businesses in the digital age. Specializing in Application Security, Mobile Security, Secured Storage, and Security Testing, Alexa Cybersecurity delivers innovative solutions to...
Top Services:
- Cybersecurity
- Cloud Consulting
- Managed Services
- Staff Augmentation
- Show more
- Location
- Austin, Texas
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $10,000 - $25,000
Cyntexa is an international consulting and technology firm headquartered in San Francisco, USA, with a development center in Jaipur, India. The company provides cloud migration, Salesforce strategy, staff augmentation, and digital transformation services for enterprises looking to scale through trusted...
Top Services:
- IT Services
- Cloud Consulting
- CRM Consulting
- DevOps Consulting
- Managed Services
- Show more
- Location
- San Francisco, California
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 1 Project Listed
We provide computer, web design, and hosting services to a wide array of clients, whether they are a small startup or large company. We dedicate the same amount of time no matter what size of company you are as we believe every one is as important as the next. RupelTek provides multiple computer services, web...
Top Services:
- eCommerce Development
- Web Development
- Web Design
- IT Services
- Managed Services
- Show more
- Location
- Peoria, Arizona
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
- Portfolios Count
- 1 Project Listed
Headquartered in Sacramento, California, SunstoneIT is a Certified Small Business with a primary focus on providing IT products and solutions to the public sector, as well as private sector companies...
Top Services:
- Mobile App Development
- Managed Services
- IT Services
- Software Development
- Show more
- Location
- Sacramento, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
We provide a wide range of technology products and services and business solutions to companies and organizations of all sizes across a variety of markets...
Top Services:
- IT Services
- Managed Services
- Cybersecurity
- Software Development
- Show more
- Location
- New York City, New York
- Number of Employees
- 50 - 99
- Minimal Budget
- $1,000 - $10,000
Quinn Technology Solutions is both a value added reseller of information technology products and a professional services company offering information technology, communications consulting, technical design, project management, systems configuration, implementation, ongoing monitoring and support of business...
Top Services:
- IT Services
- Managed Services
- Cybersecurity
- Cloud Consulting
- Show more
- Location
- Houston, Texas
- Number of Employees
- Under 49
When it comes to managing IT for your business, you need an expert. Let us show you what responsive, reliable, and accountable IT Support looks like in the world...
Top Services:
- Cybersecurity
- Managed Services
- Cloud Consulting
- IT Services
- Show more
- Location
- Dallas, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $125/hr
- Minimal Budget
- $1,000 - $10,000
We are a main supplier of coordinated business arrangements. Our answers influence industry skill and driving edge advances to take care of business issues, all around the world, each and every day...
Top Services:
- Big Data Analytics
- Managed Services
- IT Services
- Cloud Consulting
- Show more
- Location
- Charlotte, North Carolina
- Number of Employees
- Under 49
Shokworks is a hands on partner for technology scale-ups in late Seed, Series A and even Series B stages to achieve traction and scale. Shokworks develops result-driven products for entrepreneur, startups and enterprises. We delivers custom software development, technology outsourcing and IT consulting...
Top Services:
- IT Services
- Managed Services
- Cloud Consulting
- Big Data Analytics
- Show more
- Location
- Miami, Florida
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $45/hr
- Minimal Budget
- $50,000 & Up
RAD Computers is your local source for the best computer repair and managed IT solutions in the Phoenix, AZ and surrounding areas. With over 10,000 solutions deployed and a perfect 5-star rating, RAD Computers stands above the rest for being Resourceful, Affordable, and Dependable computer experts...
Top Services:
- IT Services
- Managed Services
- Cybersecurity
- Cloud Consulting
- Show more
- Location
- Mesa, Arizona
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- Under $1,000
Anblicks is a Cloud Data Analytics Company – Enabling Enterprises with Data-Driven Decision Making. Since 2004, Anblicks has been enabling customers across the globe, with their digital transformation journey...
Top Services:
- Software Development
- AI Development
- Mobile App Development
- Software Testing
- Big Data Analytics
- Show more
- Location
- Addison, Texas
- Number of Employees
- 500 - 999
VoIP Cloud Virtualization Corporate Email Backup Endpoint Security Web DevelopmentEnterprise IT Infrastructure & Communications EngineeringVoIP and unified communications, virtualization, cloud infrastructure, corporate email, backup and disaster recovery, DNS and endpoint security, and website...
Top Services:
- Phone Answering Services
- Call Centers
- IT Services
- Cybersecurity
- Cloud Consulting
- Show more
- Location
- San Bernardino, California
- Number of Employees
- Under 49
NovaDynamic Technology Services is a Boston-based IT consultancy specializing is Managed Service, Professional Service and compliance advisory for regulated and emerging sectors. Our client and business centric approach enables strategic growth through technology. We deliver scalable systems, inclusive...
Top Services:
- IT Services
- Cybersecurity
- Cloud Consulting
- Managed Services
- Show more
- Location
- Boston, Massachusetts
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
Welcome to Solution Mentors - Your Trusted Software Partner and a One-stop Shop for All Your Technology Needs! We have over 20 years of Expertise in business process automation, document management solutions development, software modernization, cloud migration, and technical support...
Top Services:
- Cybersecurity
- Managed Services
- IT Services
- Software Development
- AI Development
- Show more
- Location
- Los Angeles, California
- Number of Employees
- 100 - 249
Vee Technologies is a premier consulting and professional services company, offering cutting-edge solutions to organizations around the world. With a powerful blend of people, processes and groundbreaking technology-enabled solutions, we streamline operations, increase cash flow & reduce costs...
Top Services:
- AI Development
- Managed Services
- IT Services
- Software Testing
- Big Data Analytics
- Show more
- Location
- New York City, New York
- Number of Employees
- Under 49
Viyu Network Solutions brings together comprehensive IT products, managed services, professional services, cloud services and solutions in the Dallas, Texas area, as well as serving customers nationwide...
Top Services:
- Cloud Consulting
- Managed Services
- IT Services
- Cybersecurity
- IoT
- Show more
- Location
- Richardson, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
At Cyber Vast Consulting LLC, we are dedicated to serving the needs of small and medium-sized businesses. Our core belief is that every enterprise, regardless of its scale, merits top-tier attention. Whether you seek managed services or foundational consulting, we commit to delivering meticulous attention to...
Top Services:
- Cybersecurity
- Managed Services
- Cloud Consulting
- IT Compliance Solution
- IT Services
- Show more
- Location
- Sheridan, Wyoming
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
Blazeclan Technologies stands as a dynamic force in the realm of cloud consulting and managed services, serving as a catalyst for businesses' digital transformation journeys with cutting-edge cloud solutions. With a commitment to innovation and excellence, we propel organizations forward, enabling them to...
Top Services:
- Cloud Consulting
- Managed Services
- IT Services
- Big Data Analytics
- DevOps Consulting
- Show more
- Location
- New York City, New York
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $100/hr
Cybalt is one of the top cybersecurity consulting companies in the USA. We provide best-in-class and end-to-end security solutions and services at the speed of innovation to help our clients across 30+ countries achieve their business goals. Visit our website and get free security assessment today, where our...
Top Services:
- Cybersecurity
- AI Development
- Managed Services
- IT Services
- Big Data Analytics
- Show more
- Location
- Plano, Texas
- Number of Employees
- 100 - 249
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 1 Project Listed
AISD helps mid-market and enterprise teams build AI-powered products, agents, and workflow automations. Every project is delivered by senior engineers with proven software development and AI experience...
Top Services:
- IT Services
- Staff Augmentation
- Business Consulting
- Logistics
- BPO
- Show more
- Location
- San Francisco, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $40/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 1 Project Listed
Lieberman Technologies, we help businesses through the efficient use of technology. We provide software and web development, IT consulting services, web design, and hosting, and App development...
Top Services:
- Mobile App Development
- Managed Services
- IT Services
- Cybersecurity
- Web Development
- Show more
- Location
- Evansville, Indiana
- Number of Employees
- Under 49
We are a boutique IT Managed Services provider specializing in comprehensive management and maintenance of IT systems. Our services encompass end-to-end solutions, including backup, security, business continuity, disaster recovery, network management, desktop and server support, as well as secure remote...
Top Services:
- IT Services
- Managed Services
- Cybersecurity
- Cloud Consulting
- IT Compliance Solution
- Show more
- Location
- Ossining, New York
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
Moolay Media is about communicating the essence of your brand to the world. From websites to social campaigns, we are passionate about connecting with our clients to give their vision a voice...
Top Services:
- Software Development
- Mobile App Development
- AI Development
- Business Consulting
- Cloud Consulting
- Show more
- Location
- Sheboygan, Wisconsin
- Number of Employees
- Under 49
- Average Hourly Rate
- $250/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 1 Project Listed
Devign LLC is a remote-first software studio and TikTok LIVE creator agency. We build Devign Agency Suite, Devign TCN Agent and custom software for clients...
Top Services:
- Digital Services
- Web Design
- Web Development
- eCommerce Development
- Mobile App Development
- Show more
- Location
- Casper, Wyoming
- Number of Employees
- Under 49
- Average Hourly Rate
- $30/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
ZMZY Tech Solutions is a U.S.based IT and automation company helping businesses scale through smart, secure, and efficient technology. We specialize in Web design, App design, Logo and brand identity generation and launch, workflow automation, AI integration, and digital infrastructure for small to mid-size...
Top Services:
- Web Design
- Managed Services
- Mobile App Development
- Logo Design
- Web Development
- Show more
- Location
- Columbus, Ohio
- Number of Employees
- Under 49
- Average Hourly Rate
- $85/hr
- Minimal Budget
- Under $1,000
Managed Service Providers by City
Managed Service Providers by State
Popular Services
Hiring Guide: How to Choose the Best Managed IT Services Providers in the US
How to choose the best managed service provider in the United States?
Use the criteria below to narrow your shortlist before moving into detailed discussions:
- Clarify internal requirements
Start by mapping your current IT environment, key pain points, and expected growth. This helps you filter out providers that aren’t built for your scale or complexity. - Look for proven, relevant experience
Prioritize MSPs with experience supporting businesses like yours. Industry familiarity, certifications, and documented results signal the ability to operate within your technical and regulatory landscape. - Assess service breadth and maturity
An experienced MSP should support both daily operations and higher-level needs such as security, cloud optimization, and disaster recovery with the ability to adapt services over time. - Evaluate scalability and stability
The right partner can scale infrastructure and security as your business evolves, without service disruption or constant contract changes. - Review security and compliance readiness
Make sure the MSP you choose has proven experience handling data protection, risk management, and industry-specific compliance requirements. - Measure responsiveness and reliability
Clear SLAs, defined response times, and consistent communication practices are essential for maintaining continuity and minimizing downtime. - Check reputation and transparency
Client reviews and references should provide some insight into how the MSP will operate once the partnership starts.
What results could businesses expect from an MSP?
Working with a managed services provider leads to measurable operational outcomes alongside long-term business benefits. Here’s what you can expect:
- Reduced downtime and disruption
Organizations using managed services report up to a 27% decrease in system downtime, driven by continuous monitoring and faster incident response. - Lower overall IT operating costs
Companies that outsource IT operations report an average 19-30% reduction in IT operational expenses, primarily due to fewer outages, automation, and reduced internal overhead. - Faster issue resolution
AI-backed monitoring and automation used by MSPs have reduced incident response times by up to 40%. - Stronger resilience during security incidents
Managed security services helped mitigate over 36% of ransomware incidents globally in 2024, improving recovery speed and containment. - Better scalability as the business grows
You would be able to scale users, devices, and infrastructure without performance degradation or service gaps.
These results explain why in 2024 more than 68% of enterprises outsourced at least one IT function and why the U.S. accounted for 38% of the global MSP market.
How does a managed IT services company ensure security, compliance, and data protection?
With a global shortage of 3.5 million cybersecurity professionals, 43% of organizations now outsource cybersecurity capabilities to managed providers. MSPs help businesses protect their systems and data through continuous monitoring and compliance-led practices:
- Cybersecurity monitoring and response
MSPs provide 24/7 monitoring across networks, endpoints, and cloud systems. AI-powered detection significantly improves response speed: it reduces average breach detection time from 181 days to 51 days and enables 73% faster containment than in-house teams. - Ransomware and threat mitigation
Layered security controls and rapid isolation help limit the impact of attacks. In 2024, over 36% of global ransomware incidents were mitigated through MSP-managed security services, improving recovery and containment outcomes. - Backup, disaster recovery, and continuity
MSPs maintain encrypted, redundant backups and tested recovery plans, which are required under many regulatory frameworks and critical for minimizing downtime during incidents. - Compliance management
34% of companies adopted managed security services specifically to meet compliance standards such as HIPAA, PCI DSS, and GDPR. What MSPs do is track regulatory requirements and maintain audit-ready documentation.
How to tell if a business needs fully managed services or co-managed IT?
The decision comes down to how much internal IT capability you have and how much responsibility you want to retain.
Fully managed IT is typically the right fit if:
- You don’t have an internal IT team or rely on generalist support
- You want to outsource IT operations, security, and maintenance fully
- Predictable monthly costs matter more to you than hands-on control
In this model, the managed services company owns day-to-day IT, including help desk, infrastructure, cybersecurity, compliance, and planning.
Co-managed IT is usually a better option if:
- You already have an internal IT team, but they lack capacity or specialized skills
- You want to retain oversight while outsourcing areas like security, cloud, or monitoring
- Your IT needs to scale with growth or hybrid work
What questions should you ask before hiring a managed services firm?
Asking targeted questions early will help you clarify how a managed service provider operates in practice, beyond sales promises and proposals.
Relevant Background
- What services and technologies/platforms do you specialize in?
- Can you share case studies and client references similar to my project scope and complexity?
- What is your support coverage (e.g., onsite or remote, after-hours coverage)?
Services and Processes
- How are support requests handled end-to-end (e.g., channels, ticket triage, and service level agreements)?
- Which security frameworks and compliance standards do you follow?
- What are our operational governance practices for incident response, escalation, change management, and post-incident reviews?
- What recovery time and recovery point objectives do you commit to, and what architecture/backup assumptions are required to meet them?
Related to Your Project
- Who will manage our systems daily, and what is their seniority level?
- How will you integrate with our existing tools and systems?
- How do you handle scaling and capacity planning as demand grows?
- What level of ongoing support is included after onboarding, and what will be billed separately?
How to find top managed services companies on DesignRush that fit your budget?
DesignRush helps you avoid guesswork by identifying MSPs that align with your budget and hiring criteria. You can compare providers based on reviews, team size, and rates.
| High budget: $50,000+ |
|
| Low budget: $25,000-$50,000 |
|
Sources
DesignRush sustains a directory of over 40,000 agencies categorized by service category, location, expertise, and reviews. We build our database in two ways:
- Our dedicated team of agency experts actively searches the web for top-performing companies. We then pull information from their websites, online presence, and client testimonials to verify their status and qualifications prior to listing.
- The agencies listed get notified of their profiles on the website and they can choose to claim it or not, which suggests their availability for more collaborations.
Agencies can also reach out to DesignRush and must go through the verification process prior to being listed.
Why companies trust DesignRush
Every agency is independently vetted before it can be listed or ranked
4.8
4.8Some agencies pay for sponsored placement, clearly labeled and held to the same vetting standards.
Managed IT Services FAQs
What can a managed IT service provider do for business?
A managed service provider (MSP) is an external partner that manages and supports your IT systems so your team can focus on running the business instead of fixing tech issues.
MSPs typically handle:
- IT infrastructure management (networks, servers, hardware, and cloud systems)
- Proactive monitoring and maintenance to prevent downtime
- Cybersecurity and data protection, including threat detection and incident response
- Backup and disaster recovery to protect business-critical data
- Help desk and technical support for day-to-day issues
- IT planning and advisory, aligning technology with business goals
As IT environments grow more complex, more U.S. businesses are turning to managed services.
The U.S. managed services market reached $69.9 billion in 2024 and is projected to grow at a 10.5% CAGR through 2033, driven by remote work, cloud adoption, and rising cybersecurity threats.
What types of MSPs are there?
Managed service companies can be categorized in two ways:
1. By provider model (how the MSP operates and partners with your business)
| Type | What It Covers | Best For |
| Pure-Play MSPs | Core IT operations like monitoring, maintenance, patching, and system support | Small to mid-sized businesses needing reliable day-to-day IT management |
| Staffing-Led MSPs | Managed IT services combined with IT staff augmentation | Companies that need flexible capacity or temporary technical expertise |
| High-Level (Strategic) MSPs | End-to-end IT management, cybersecurity, cloud strategy, and long-term planning | Enterprises with complex infrastructure and strategic IT needs |
2. By service focus (what specific IT functions they manage)
Most specialize in one or more of the following areas:
- IT support: Ongoing monitoring, troubleshooting, and system maintenance
- Security services: Threat detection, vulnerability management, and compliance support
- Cloud services: Cloud migration, optimization, and ongoing management
- Network services: Network monitoring, performance optimization, and connectivity management
- Backup & disaster recovery: Data protection, backups, and business continuity planning
- Industry-specific: Tailored IT support for regulated sectors like healthcare, finance, retail, and legal
What benefits can businesses expect from managed IT service providers?
MSP services are designed to reduce operational strain and create more stability. Here’s what they bring to the table:
- Predictable IT costs
Fixed or subscription-based pricing reduces budget uncertainty and unexpected expenses. - Access to specialized expertise
On-demand support across infrastructure, cloud, security, and compliance. - Proactive system oversight
Performance issues now carry the same business impact as outages. According to Catchpoint’s SRE Report 2025, 53% of organizations agree that “slow is the new down,” reinforcing why proactive monitoring and performance management are core managed services benefits. - Stronger security foundations
Continuous threat monitoring, patching, and security controls reduce exposure to cyber risks. This is an increasing priority as the FBI recorded 859,532 cyberattacks in the U.S. in 2024, marking a 144% increase since 2018. - Simplified compliance support
Built-in processes ensure you meet regulatory requirements like HIPAA and PCI DSS. - Optimized technology management
Guidance on selecting, maintaining, and updating systems helps you avoid waste. - More focus on core work
Internal teams spend less time on IT operations and more on business priorities.
What is the difference between staff augmentation and managed services?
Staff augmentation providers and managed service providers both offer IT outsourcing solutions, but they differ in several key ways:
| Aspect | Staff Augmentation | Managed Services |
| Primary purpose | Fill skill or capacity gaps | Fully manage defined IT functions |
| Control | Client retains full control | Provider owns delivery and outcomes |
| Engagement type | Short-term or project-based | Usually ongoing, long-term partnership |
| Accountability | Client manages performance | Provider accountable via SLAs |
| Team integration | Works as part of your in-house team | Operates as an external IT owner |
| Cost structure | Hourly or contract-based | Typically fixed or subscription-based |
How much do managed service providers in the USA charge?
On average, managed service firms charge $150-$400 per user per month or $175-$300 per hour. For enterprise-level projects, pricing can start at $10,000 per month.
Main factors that influence MSP pricing:
- Number of users or devices
- Scope of managed services
- Infrastructure complexity and data volume
- Contract length and service hours
Common MSP pricing models:
- Per-user pricing: Predictable costs tied to headcount
- Per-device pricing: Charges based on supported hardware
- Tiered plans: Different service levels at increasing prices
- Flat-rate pricing: Unlimited support for a fixed monthly fee
- À la carte services: Pay only for specific IT needs