Explore top outsourced customer support companies in Texas that have partnered with leading companies, like Shell and Spotify. DesignRush connects you with over 40,000 vetted agencies and facilitates over 100,000 client-agency matches each month. Compare providers by industry expertise, client type, budget, reviews, team size, and portfolio.

Best Texas Customer Support Services

35 Companies - Rankings updated: August 14, 2026

DesignRush assesses agencies using expertise standards and verified client experiences to help you make better decisions. Certain agencies have paid placements.

United States × Texas ×

Hugo
Verified
World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms...
Top Services:
Customer Support
Call Centers
BPO
Phone Answering Services
Transcription Services
Show more
Location
Houston, Texas
Number of Employees
1000 & Up
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
8 Projects Listed
Hugo Services
Customer Support
Call Centers
BPO
Phone Answering Services
Transcription Services
Translation Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Google
Meta
Outschool
Topicals
Attentive
Faire
Sakara
Aurora
Data sourced from the agency's DesignRush profile
Hugo Reviews & Testimonials
Greg Digneo founder at content guppy
5.0★
B2B Review from Greg Digneo
Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.
Nimmit Shah Owner at Pi Asset Management Ltd
5.0★
BPO Review from Nimmit Shah
Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.
Jambu Subramanian Senior Manager of Operations at Kasha Global
5.0★
Customer Support Review from Jambu Subramanian
Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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4.8 4.8 (8)
5.0 5.0 (9)
IdeasUnlimited
Global Support Redefined!
IdeasUnlimited is a BPO with fifteen (15) years of experience in providing various BPO services...
Top Services:
Call Centers
Phone Answering Services
IT Services
BPO
Customer Support
Show more
Location
Sugar Land, Texas
Number of Employees
100 - 249
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
2 Projects Listed
IdeasUnlimited Services
Call Centers
Phone Answering Services
IT Services
BPO
Customer Support
Transcription Services
Market Research
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
BabeBox
PatPat
Sapphire
Messenio
Stevens Realty
Justin TV (now known as Twitch TV)
Data sourced from the agency's DesignRush profile
IdeasUnlimited Reviews & Testimonials
Kimberly Weber President and Founder at Iowa Home Care
5.0★
BPO Review from Kimberly Weber
We brought on IdeasUnlimited to help with our back office work so our nurses and staff could stay focused on clients. They handle scheduling, reports, emails, and client inquiries, and they picked up new tasks fast with very little training. The time we save is huge, and it makes our daily operations smoother. What I like most is they really try to fit into how we work, so it feels like they are part of our own team. The onboarding took a little time, but once we got set, everything has been running well.
Miriam Woodward Founder President and CEO at De Dios Consulting
5.0★
BPO Review from Miriam Woodward
IdeasUnlimited has been a dependable partner for us at De Dios Consulting. They handle our scheduling, emails, research, and reports, which freed up time for us to focus on clients. What I value most is how quickly they adapt and how much they feel like part of our team. The only challenge was getting them up to speed on a few tools, but once they learned, everything has been smooth.
Jeffrey Bill Founder & CEO at Sunrise Treatment Center
5.0★
Medical Review from Jeffrey Bill
Working with IdeasUnlimited has been a real help for us at Sunrise Treatment Center. We brought them in to handle our medical billing so our staff could focus more on patients. They learned our system fast and cut down on errors which meant we got paid quicker and had better cash flow. Communication has always been easy and they adjust when we need something changed. What stood out most is how detailed and reliable they are. Nothing is ever perfect but they came pretty close.
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5.0 5.0 (68)
4.6 4.6 (11)
Westpark Communications
A Call Center Suited to Your Needs
A Call Center Suited to Your Needs
Customized to suit your individual needs, Westpark Communications embodies the quintessence of a phone answering service provider that impeccably aligns with your requirements...
Top Services:
Customer Support
Call Centers
Phone Answering Services
Location
Spring, Texas
Number of Employees
Under 49
Portfolios Count
5 Projects Listed
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4.8 4.8 (5)
4.8 4.8 (133)
OnBrand24
A leading customer support services provider
A leading customer support services provider
OnBrand24 stands as a leading provider of outsourced customer support services, offering established overflow and contingency strategies...
Top Services:
Customer Support
Phone Answering Services
Call Centers
Market Research
Show more
Location
Dallas, Texas
Number of Employees
Under 49
Portfolios Count
3 Projects Listed
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4.8 4.8 (5)
4.0 4.0 (12)
wrrk
Global Support. Trusted Solutions. Just a Click Away.
Global Support. Trusted Solutions. Just a Click Away.
wrrk is an outsourced customer support agency renowned for its scalable and on-brand omnichannel services. With a focus on flexibility and seamless integration, wrrk acts as an extension of clients' teams to deliver exceptional customer experiences. Trusted by leading brands globally, wrrk helps clients...
Top Services:
Customer Support
Location
Austin, Texas
Number of Employees
50 - 99
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SupportZebra
The Leading Outsource Partner for Scaling SaaS & eCommerce
The Leading Outsource Partner for Scaling SaaS & eCommerce
We build scalable, world-class customer support teams for SaaS and eCommerce...
Top Services:
Customer Support
Location
Houston, Texas
Number of Employees
250 - 499
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APFP Universal
Transforming Calls Into Memorable Experiences & Fostering Innovation, Igniting Change!
Transforming Calls Into Memorable Experiences & Fostering Innovation, Igniting Change!
Our expertise is into business process outsourcing, knowledge process outsourcing, customer support outsourcing and human resource outsourcing...
Top Services:
Customer Support
Location
Houston, Texas
Number of Employees
250 - 499
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CGS
Your Partner in Professional IT and BPO Solutions
Your Partner in Professional IT and BPO Solutions
Our vision is to be recognized as the premier provider of IT services and business process outsourcing solutions in the industry...
Top Services:
Customer Support
Location
Houston, Texas
Number of Employees
Under 49
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Leads Magnet
GET LIVE LEADS Anytime, Anywhere
GET LIVE LEADS Anytime, Anywhere
Leads magnet consistently launches a multitude of online and offline marketing campaigns to drive traffic to our in-house call center...
Top Services:
Customer Support
Location
Houston, Texas
Number of Employees
Under 49
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Right On Time Billing
Trusted By Leading Healthcare Providers
Trusted By Leading Healthcare Providers
Right on Time Billing Services is a Houston-based medical billing company offering coding, claims submission, and full revenue cycle management. We help Home Health, Hospice, and Behavioral Health practices reduce denials and increase revenue...
Top Services:
Customer Support
Location
Houston, Texas
Number of Employees
100 - 249
Average Hourly Rate
$9/hr
Minimal Budget
$1,000 - $10,000
View Profile
5.0 5.0 (8)
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Away Digital Teams
We find, build and manage remote teams.
We find, build and manage remote teams.
Away Digital Teams specializes in recruiting and managing top talent in Vietnam for businesses seeking to establish and oversee remote teams. Our comprehensive service ensures seamless team building and management, enabling companies to thrive in today's digital landscape...
Top Services:
Digital Services
Web Development
Software Testing
Mobile App Development
Software Development
Show more
Location
Austin, Texas
Number of Employees
250 - 499
Average Hourly Rate
$25/hr
Minimal Budget
$25,000 - $50,000
Portfolios Count
4 Projects Listed
View Profile
PandaCodeGen
We Engineer Websites That Make You Money
We Engineer Websites That Make You Money
PandaCodeGen migrates businesses off slow WordPress, Webflow, Squarespace, Shopify, and GoHighLevel onto custom Next.js sites they own, with a written 90+ PageSpeed guarantee. GoHighLevel hybrid migrations keep your CRM. Server-side Meta CAPI tracking built in. Fixed pricing from $1,500...
Top Services:
Web Development
eCommerce Development
Software Development
SEO
CRO
Show more
Location
Austin, Texas
Number of Employees
Under 49
Average Hourly Rate
$60/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
4 Projects Listed
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EBQ
You Have the Plans. We Have the People. Lets Grow Together.
You Have the Plans. We Have the People. Lets Grow Together.
EBQ is an outsourced sales and marketing organization that provides services to help companies scale...
Top Services:
BPO
Call Centers
CRM Consulting
Customer Support
Show more
Location
Austin, Texas
Number of Employees
100 - 249
Minimal Budget
$1,000 - $10,000
Portfolios Count
5 Projects Listed
View Profile
3.4 3.4 (27)
Invensis
Invensis Technologies Achieves 80% Payment Recovery Improvement for US Healthcare Client Through AI-
Invensis Technologies Achieves 80% Payment Recovery Improvement for US Healthcare Client Through AI-
Invensis Technologies Achieves 80% Payment Recovery Improvement for US Healthcare Client Through AI-Human Parallel Processing Model...
Top Services:
Call Centers
Accounting
Logistics
Phone Answering Services
Customer Support
Show more
Location
Lewisville, Texas
Number of Employees
1000 & Up
Portfolios Count
4 Projects Listed
View Profile
5.0 5.0 (2)
ContactWorks
Flexible. Scalable. Exceptional
Flexible. Scalable. Exceptional
ContactWorks is high value / high touch contact center outsourcing business that has a 20+ year history of providing great customer support. We deliver value in a wide range of services including customer service, technical support and client acquisition...
Top Services:
Customer Support
Managed Services
IT Services
BPO
Call Centers
Show more
Location
Austin, Texas
Number of Employees
50 - 99
Average Hourly Rate
$28/hr
Minimal Budget
$1,000 - $10,000
View Profile
4.8 4.8 (5)
Etech
Growth Through Servant Leadership
Growth Through Servant Leadership
Etech is an omnichannel customer engagement solutions provider for some of the world’s leading and most respected brands. The experience Etech has gained across a wide range of business verticals allows us to continuously deliver exceptional, personal customer experiences...
Top Services:
BPO
Call Centers
Customer Support
Business Consulting
Show more
Location
Nacogdoches, Texas
Number of Employees
1000 & Up
Average Hourly Rate
$45/hr
Minimal Budget
$10,000 - $25,000
View Profile
3.3 3.3 (63)
S3 Technology Group
Your CRM and Communication Solutions Partner
Your CRM and Communication Solutions Partner
S3 Technology Group - Your CRM, business cloud phone, contact center and employee collaboration solutions provider...
Top Services:
Call Centers
Customer Support
CRM Consulting
Phone Answering Services
Show more
Location
Austin, Texas
Number of Employees
Under 49
Average Hourly Rate
$125/hr
Minimal Budget
Under $1,000
Portfolios Count
1 Project Listed
View Profile
SupportNInja
Showing the World a Better Way to Outsource
Showing the World a Better Way to Outsource
Customer service and back-office support services are offered across all available channels by SupportNinja. Our main clients are Silicon Valley-based and international technology startups that receive VC funding. Apps, software, and platform-based technology enterprises that focus on serving consumers depend...
Top Services:
BPO
Customer Support
Location
Dallas, Texas
Number of Employees
250 - 499
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
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Medical Billers and Coders
Maximize Your Realized Yield
Maximize Your Realized Yield
Medical Billers and Coders (MBC) is a leading medical billing company providing end-to-end revenue cycle management services. We specialize in medical billing, coding, credentialing, and denial management to maximize revenue and ensure compliance...
Top Services:
Business Consulting
Customer Support
Location
Dallas, Texas
Number of Employees
100 - 249
Average Hourly Rate
$12/hr
Minimal Budget
$10,000 - $25,000
View Profile
4.8 4.8 (8)
Dastify Solutions
AI-Powered Medical Billing Company
AI-Powered Medical Billing Company
Dastify Solutions is an AI-powered medical billing/RCM company (Austin, TX). 500+ certified experts cut errors by 99%. Full RCM, AR, & credentialing for 75+ specialties on a pay-for-paid model. Integrates with 600+ EHRs...
Top Services:
BPO
Email Marketing
SEO
Digital Marketing
Social Media Marketing
Show more
Location
Austin, Texas
Number of Employees
100 - 249
Average Hourly Rate
$15/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
1 Project Listed
View Profile
4.8 4.8 (12)
EvolveUp
Workforce Optimization For People-centric Businesses
Workforce Optimization For People-centric Businesses
EvolveUp is an Austin-based consulting firm specializing in workforce optimization for people-centric businesses. The company combines strategic consulting with hands-on HR technology implementation to help organizations improve efficiency, reduce costs, and align their workforce with business goals...
Top Services:
HR Outsourcing
Customer Support
Business Consulting
Location
Austin, Texas
Number of Employees
Under 49
Average Hourly Rate
$200/hr
Minimal Budget
$1,000 - $10,000
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5.0 5.0 (6)
CallBiz
Results Driven Digital Marketing & Tech Solutions Agency.
Results Driven Digital Marketing & Tech Solutions Agency.
Rapid innovation is an essential feature of digital information technology. CallBiz LLC understands the importance of remaining current through frequent self-reinvention. We accomplish this by continually attracting the brightest minds in modern digital paradigms and platforms...
Top Services:
Customer Support
Location
Houston, Texas
Number of Employees
100 - 249
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Rossa
We Level the Playing Field
We Level the Playing Field
Rossa provides highly trained, bilingual legal virtual assistants to law firms and solo practitioners across the U.S. Our experts handle case management, legal reception, client intake, and more seamlessly integrating into your operations. Designed to reduce costs, boost efficiency, and support growth, Rossa...
Top Services:
BPO
Phone Answering Services
Customer Support
HR Outsourcing
Show more
Location
Arlington, Texas
Number of Employees
Under 49
Average Hourly Rate
$12/hr
Minimal Budget
$1,000 - $10,000
View Profile
5.0 5.0 (2)
Wiscripts
Helping Lawyers Grow Online
Helping Lawyers Grow Online
Wiscripts is a legal marketing agency that helps law firms strengthen their online presence through SEO, content marketing, social media management, and thought leadership strategies. Specializing exclusively in the legal industry, the agency supports personal injury, family law, technology law, and other...
Top Services:
Public Relations
Digital Strategy
Digital Services
Web Development
SEO
Show more
Location
Dallas, Texas
Number of Employees
Under 49
Average Hourly Rate
$100/hr
Minimal Budget
Under $1,000
View Profile
Xvand Technology
Secure, Reliable Expertise, & Responsive IT Solutions
Secure, Reliable Expertise, & Responsive IT Solutions
Xvand Technology delivers secure, reliable information technology (IT) solutions to small and midsize businesses in Houston, Texas. Offering managed IT services, cybersecurity, and cloud solutions, the agency ensures technology works seamlessly to protect and optimize business operations. With a team of...
Top Services:
IT Services
Managed Services
Customer Support
Cybersecurity
Cloud Consulting
Show more
Location
Houston, Texas
Number of Employees
Under 49
Average Hourly Rate
$149/hr
Minimal Budget
$1,000 - $10,000
View Profile
5.0 5.0 (65)
Signius Communications
Cell Center Services You Can Count On
Cell Center Services You Can Count On
Signius Communications has 12 locations across the United States, providing expert call center solutions...
Top Services:
Call Centers
Phone Answering Services
Digital Marketing
Customer Support
Show more
Location
Arlington, Texas
Number of Employees
Under 49
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AmityCare Medical Solutions
Your Partner In Medical Billing
Your Partner In Medical Billing
AmityCare empowers healthcare organizations to operate with greater alignment, accuracy, and efficiency through specialized support services. With a strong focus on medical billing, accounts receivable (AR) management, and customer service, the company ensures streamlined operations that enhance financial...
Top Services:
Business Consulting
BPO
Call Centers
Customer Support
Show more
Location
Allen, Texas
Number of Employees
50 - 99
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COSCEMEXIT
We take care of your clients as you do it
We take care of your clients as you do it
COSCEMEXIT focus to provide IT services in LATAM region, because we know the hispanic countries and their way of working We can give you better coverage and guarantee of quality of service than any one...
Top Services:
Managed Services
IT Services
Staff Augmentation
Cloud Consulting
HR Outsourcing
Show more
Location
Fort Worth, Texas
Number of Employees
Under 49
Average Hourly Rate
$60/hr
Minimal Budget
$1,000 - $10,000
View Profile
Platonics LLC
Outsource With Confidence
Outsource With Confidence
Platonics provides cost-effective medical staffing solutions with HIPAA-trained remote staff. Build your ideal team and save up to 75% on staffing costs...
Top Services:
Call Centers
BPO
IT Compliance Solution
Transcription Services
Phone Answering Services
Show more
Location
Houston, Texas
Number of Employees
Under 49
Average Hourly Rate
$5/hr
Minimal Budget
Under $1,000
View Profile
5.0 5.0 (8)
Impactable
Your B2B LinkedIn Ads Agency
Your B2B LinkedIn Ads Agency
Impactable has served over 1,000+ B2B brands and was acquired by a data-heavy investor in 2021. Our services and retargeting strategies are designed specifically for your business needs...
Top Services:
PPC
Advertising
Digital Marketing
Social Media Marketing
Email Marketing
Show more
Location
San Antonio, Texas
Number of Employees
Under 49
Average Hourly Rate
$200/hr
Minimal Budget
$1,000 - $10,000
View Profile
CoderzHub
Where Ideas Turn Into Scalable Products.
Where Ideas Turn Into Scalable Products.
CoderzHub is a digital agency that offers services ranging from website development, mobile app development, custom software developement and digital marketing...
Top Services:
Mobile App Development
Web Development
eCommerce Development
Software Development
WordPress Website Design
Show more
Location
Plano, Texas
Number of Employees
Under 49
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
View Profile
NXT LABS
Smarter Processes, Powered by AI
Smarter Processes, Powered by AI
NXT LABS builds AI-powered solutions that simplify processes, automate workflows, and accelerate innovation. We help businesses unlock efficiency and make smarter decisions through custom, intelligent technology...
Top Services:
Product Design
UI/UX Design
Web Development
AI Development
Blockchain
Show more
Location
Austin, Texas
Number of Employees
50 - 99
Average Hourly Rate
$20/hr
Minimal Budget
$1,000 - $10,000
View Profile
zyp
Your Global Tech Partner
Your Global Tech Partner
At zyp, we're not just writing code; we're shaping digital futures. Whether you're a visionary startup or an established enterprise looking to evolve, we're here to transform your tech dreams into reality. Join us on a journey of innovation, growth, and success...
Top Services:
Software Development
AI Development
Blockchain
Mobile App Development
Web Development
Show more
Location
Houston, Texas
Number of Employees
Under 49
Average Hourly Rate
$50/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
3 Projects Listed
View Profile
Dispatching Answering Service
Outsourced Answering Service For Dispatch
Outsourced Answering Service For Dispatch
Dispatching Answering Service provides 24/7/365 dispatch support and phone answering support for transport and service-based businesses. We help small and mid-sized businesses stay connected with their customers while also offering free digital marketing services to improve online visibility and growth...
Top Services:
Phone Answering Services
Call Centers
Customer Support
Digital Marketing
SEO
Show more
Location
Houston, Texas
Number of Employees
Under 49
Average Hourly Rate
$6/hr
Minimal Budget
$1,000 - $10,000
View Profile
Altius
Realise your potential
Realise your potential
We are one of India's leading contact centre company catering to US, UK, Australia, India, Middle East & South East Asia markets. Our core domains are Fintech, Healthtech, Edtech, Wellness, Healthcare, Ecommerce, FMCG, BFSI, Education among other domains...
Top Services:
Call Centers
BPO
Phone Answering Services
Customer Support
Business Consulting
Show more
Location
Lewisville, Texas
Number of Employees
1000 & Up
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
View Profile
3.9 3.9 (231)

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A Call Center Suited to Your Needs

A leading customer support services provider

Global Support. Trusted Solutions. Just a Click Away.

The Leading Outsource Partner for Scaling SaaS & eCommerce

Transforming Calls Into Memorable Experiences & Fostering Innovation, Igniting Change!

Your Partner in Professional IT and BPO Solutions

GET LIVE LEADS Anytime, Anywhere

Trusted By Leading Healthcare Providers

We find, build and manage remote teams.

We Engineer Websites That Make You Money

You Have the Plans. We Have the People. Lets Grow Together.

Invensis Technologies Achieves 80% Payment Recovery Improvement for US Healthcare Client Through AI-

Flexible. Scalable. Exceptional

Growth Through Servant Leadership

Your CRM and Communication Solutions Partner

Showing the World a Better Way to Outsource

Maximize Your Realized Yield

AI-Powered Medical Billing Company

Workforce Optimization For People-centric Businesses

Results Driven Digital Marketing & Tech Solutions Agency.

We Level the Playing Field

Helping Lawyers Grow Online

Secure, Reliable Expertise, & Responsive IT Solutions

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Your Partner In Medical Billing

We take care of your clients as you do it

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