Explore top outsourced customer support companies in Texas that have partnered with leading companies, like Shell and Spotify. DesignRush connects you with over 40,000 vetted agencies and facilitates over 100,000 client-agency matches each month. Compare providers by industry expertise, client type, budget, reviews, team size, and portfolio.
World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms [... see all Hugo reviews ]Top Services:
- Customer Support
- Location
- Houston, Texas
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 8 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsHugo Services
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Reviews verified by DesignRush and sourced from the agency's profileHugo Reviews & Testimonials
B2B Review from Greg Digneo
Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.
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BPO Review from Nimmit Shah
Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.
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Customer Support Review from Jambu Subramanian
Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.
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Global Support Redefined!
IdeasUnlimited is a BPO with fifteen (15) years of experience in providing various BPO services. [... see all IdeasUnlimited reviews ]Top Services:
- Customer Support
- Location
- Sugar Land, Texas
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 2 Projects Listed
A Call Center Suited to Your Needs
Customized to suit your individual needs, Westpark Communications embodies the quintessence of a phone answering service provider that impeccably aligns with your requirements. [... see all Westpark Communications reviews ]Top Services:
- Customer Support
- Location
- Spring, Texas
- Number of Employees
- Under 49
- Portfolios Count
- 5 Projects Listed
A leading customer support services provider
OnBrand24 stands as a leading provider of outsourced customer support services, offering established overflow and contingency strategies. [... see all OnBrand24 reviews ]Top Services:
- Customer Support
- Location
- Dallas, Texas
- Number of Employees
- Under 49
- Portfolios Count
- 3 Projects Listed
Global Support. Trusted Solutions. Just a Click Away.
wrrk is an outsourced customer support agency renowned for its scalable and on-brand omnichannel services. With a focus on flexibility and seamless integration, wrrk acts as an extension of clients' teams to deliver exceptional customer experiences. Trusted by leading brands globally, wrrk helps clients [... view Wrrk profile ]Top Services:
- Customer Support
- Location
- Austin, Texas
- Number of Employees
- 50 - 99
The Leading Outsource Partner for Scaling SaaS & eCommerce
We build scalable, world-class customer support teams for SaaS and eCommerce. [... view SupportZebra profile ]Top Services:
- Customer Support
- Location
- Houston, Texas
- Number of Employees
- 250 - 499
Transforming Calls Into Memorable Experiences & Fostering Innovation, Igniting Change!
Our expertise is into business process outsourcing, knowledge process outsourcing, customer support outsourcing and human resource outsourcing. [... view APFP Universal profile ]Top Services:
- Customer Support
- Location
- Houston, Texas
- Number of Employees
- 250 - 499
Your Partner in Professional IT and BPO Solutions
Our vision is to be recognized as the premier provider of IT services and business process outsourcing solutions in the industry. [... view CGS profile ]Top Services:
- Customer Support
- Location
- Houston, Texas
- Number of Employees
- Under 49
GET LIVE LEADS Anytime, Anywhere
Leads magnet consistently launches a multitude of online and offline marketing campaigns to drive traffic to our in-house call center. [... view Leads Magnet profile ]Top Services:
- Customer Support
- Location
- Houston, Texas
- Number of Employees
- Under 49
Trusted By Leading Healthcare Providers
Right on Time Billing Services is a Houston-based medical billing company offering coding, claims submission, and full revenue cycle management. We help Home Health, Hospice, and Behavioral Health practices reduce denials and increase revenue. [... view Right On Time Billing profile ]Top Services:
- Customer Support
- Location
- Houston, Texas
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $9/hr
- Minimal Budget
- $1,000 - $10,000
We find, build and manage remote teams.
Away Digital Teams specializes in recruiting and managing top talent in Vietnam for businesses seeking to establish and oversee remote teams. Our comprehensive service ensures seamless team building and management, enabling companies to thrive in today's digital landscape. [... view Away Digital Teams profile ]Top Services:
- Customer Support
- Location
- Austin, Texas
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $25,000 - $50,000
- Portfolios Count
- 4 Projects Listed
We Engineer Websites That Make You Money
PandaCodeGen migrates businesses off slow WordPress, Webflow, Squarespace, Shopify, and GoHighLevel onto custom Next.js sites they own, with a written 90+ PageSpeed guarantee. GoHighLevel hybrid migrations keep your CRM. Server-side Meta CAPI tracking built in. Fixed pricing from $1,500. [... view PandaCodeGen profile ]Top Services:
- Customer Support
- Location
- Austin, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $60/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 4 Projects Listed
You Have the Plans. We Have the People. Lets Grow Together.
EBQ is an outsourced sales and marketing organization that provides services to help companies scale. [... view EBQ profile ]Top Services:
- Customer Support
- Location
- Austin, Texas
- Number of Employees
- 100 - 249
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 5 Projects Listed
Invensis Technologies Achieves 80% Payment Recovery Improvement for US Healthcare Client Through AI-
Invensis Technologies Achieves 80% Payment Recovery Improvement for US Healthcare Client Through AI-Human Parallel Processing Model [... view Invensis profile ]Top Services:
- Customer Support
- Location
- Lewisville, Texas
- Number of Employees
- 1000 & Up
- Portfolios Count
- 4 Projects Listed
Flexible. Scalable. Exceptional
ContactWorks is high value / high touch contact center outsourcing business that has a 20+ year history of providing great customer support. We deliver value in a wide range of services including customer service, technical support and client acquisition. [... view ContactWorks profile ]Top Services:
- Customer Support
- Location
- Austin, Texas
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $28/hr
- Minimal Budget
- $1,000 - $10,000
Growth Through Servant Leadership
Etech is an omnichannel customer engagement solutions provider for some of the world’s leading and most respected brands. The experience Etech has gained across a wide range of business verticals allows us to continuously deliver exceptional, personal customer experiences. [... view Etech profile ]Top Services:
- Customer Support
- Location
- Nacogdoches, Texas
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $45/hr
- Minimal Budget
- $10,000 - $25,000
Your CRM and Communication Solutions Partner
S3 Technology Group - Your CRM, business cloud phone, contact center and employee collaboration solutions provider. [... view S3 Technology Group profile ]Top Services:
- Customer Support
- Location
- Austin, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $125/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 1 Project Listed
Showing the World a Better Way to Outsource
Customer service and back-office support services are offered across all available channels by SupportNinja. Our main clients are Silicon Valley-based and international technology startups that receive VC funding. Apps, software, and platform-based technology enterprises that focus on serving consumers depend [... view SupportNInja profile ]Top Services:
- Customer Support
- Location
- Dallas, Texas
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
Maximize Your Realized Yield
Medical Billers and Coders (MBC) is a leading medical billing company providing end-to-end revenue cycle management services. We specialize in medical billing, coding, credentialing, and denial management to maximize revenue and ensure compliance. [... view Medical Billers And Coders profile ]Top Services:
- Customer Support
- Location
- Dallas, Texas
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $12/hr
- Minimal Budget
- $10,000 - $25,000
AI-Powered Medical Billing Company
Dastify Solutions is an AI-powered medical billing/RCM company (Austin, TX). 500+ certified experts cut errors by 99%. Full RCM, AR, & credentialing for 75+ specialties on a pay-for-paid model. Integrates with 600+ EHRs. [... view Dastify Solutions profile ]Top Services:
- Customer Support
- Location
- Austin, Texas
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $15/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Workforce Optimization For People-centric Businesses
EvolveUp is an Austin-based consulting firm specializing in workforce optimization for people-centric businesses. The company combines strategic consulting with hands-on HR technology implementation to help organizations improve efficiency, reduce costs, and align their workforce with business goals. [... view EvolveUp profile ]Top Services:
- Customer Support
- Location
- Austin, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $200/hr
- Minimal Budget
- $1,000 - $10,000
Results Driven Digital Marketing & Tech Solutions Agency.
Rapid innovation is an essential feature of digital information technology. CallBiz LLC understands the importance of remaining current through frequent self-reinvention. We accomplish this by continually attracting the brightest minds in modern digital paradigms and platforms. [... view CallBiz profile ]Top Services:
- Customer Support
- Location
- Houston, Texas
- Number of Employees
- 100 - 249
We Level the Playing Field
Rossa provides highly trained, bilingual legal virtual assistants to law firms and solo practitioners across the U.S. Our experts handle case management, legal reception, client intake, and more seamlessly integrating into your operations. Designed to reduce costs, boost efficiency, and support growth, Rossa [... view Rossa profile ]Top Services:
- Customer Support
- Location
- Arlington, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $12/hr
- Minimal Budget
- $1,000 - $10,000
Helping Lawyers Grow Online
Wiscripts is a legal marketing agency that helps law firms strengthen their online presence through SEO, content marketing, social media management, and thought leadership strategies. Specializing exclusively in the legal industry, the agency supports personal injury, family law, technology law, and other [... view Wiscripts profile ]Top Services:
- Customer Support
- Location
- Dallas, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- Under $1,000
Cell Center Services You Can Count On
Signius Communications has 12 locations across the United States, providing expert call center solutions. [... view Signius Communications profile ]Top Services:
- Customer Support
- Location
- Arlington, Texas
- Number of Employees
- Under 49
Your Partner In Medical Billing
AmityCare empowers healthcare organizations to operate with greater alignment, accuracy, and efficiency through specialized support services. With a strong focus on medical billing, accounts receivable (AR) management, and customer service, the company ensures streamlined operations that enhance financial [... view AmityCare Medical Solutions profile ]Top Services:
- Customer Support
- Location
- Allen, Texas
- Number of Employees
- 50 - 99
We take care of your clients as you do it
COSCEMEXIT focus to provide IT services in LATAM region, because we know the hispanic countries and their way of working We can give you better coverage and guarantee of quality of service than any one [... view COSCEMEXIT profile ]Top Services:
- Customer Support
- Location
- Fort Worth, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $60/hr
- Minimal Budget
- $1,000 - $10,000
Outsource With Confidence
Platonics provides cost-effective medical staffing solutions with HIPAA-trained remote staff. Build your ideal team and save up to 75% on staffing costs. [... view Platonics LLC profile ]Top Services:
- Customer Support
- Location
- Houston, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $5/hr
- Minimal Budget
- Under $1,000
Your B2B LinkedIn Ads Agency
Impactable has served over 1,000+ B2B brands and was acquired by a data-heavy investor in 2021. Our services and retargeting strategies are designed specifically for your business needs. [... view Impactable profile ]Top Services:
- Customer Support
- Location
- San Antonio, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $200/hr
- Minimal Budget
- $1,000 - $10,000
Where Ideas Turn Into Scalable Products.
CoderzHub is a digital agency that offers services ranging from website development, mobile app development, custom software developement and digital marketing. [... view CoderzHub profile ]Top Services:
- Customer Support
- Location
- Plano, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
Smarter Processes, Powered by AI
NXT LABS builds AI-powered solutions that simplify processes, automate workflows, and accelerate innovation. We help businesses unlock efficiency and make smarter decisions through custom, intelligent technology. [... view NXT LABS profile ]Top Services:
- Customer Support
- Location
- Austin, Texas
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $20/hr
- Minimal Budget
- $1,000 - $10,000
Your Global Tech Partner
At zyp, we're not just writing code; we're shaping digital futures. Whether you're a visionary startup or an established enterprise looking to evolve, we're here to transform your tech dreams into reality. Join us on a journey of innovation, growth, and success. [... view Zyp profile ]Top Services:
- Customer Support
- Location
- Houston, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 3 Projects Listed
Outsourced Answering Service For Dispatch
Dispatching Answering Service provides 24/7/365 dispatch support and phone answering support for transport and service-based businesses. We help small and mid-sized businesses stay connected with their customers while also offering free digital marketing services to improve online visibility and growth. [... view Dispatching Answering Service profile ]Top Services:
- Customer Support
- Location
- Houston, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $6/hr
- Minimal Budget
- $1,000 - $10,000
Realise your potential
We are one of India's leading contact centre company catering to US, UK, Australia, India, Middle East & South East Asia markets. Our core domains are Fintech, Healthtech, Edtech, Wellness, Healthcare, Ecommerce, FMCG, BFSI, Education among other domains. [... view Altius profile ]Top Services:
- Customer Support
- Location
- Lewisville, Texas
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
Related Services in Texas
Outsourced Customer Support Companies in Texas
About The Author and Expert Reviewer
Bojana Trajcheva is a seasoned content editor and innovation researcher with extensive experience in the tech and marketing industries. Formerly Editor-in-Chief at Studentsko Eho, she developed a strong foundation in content creation and editorial leadership. Bojana further honed her skills in senior innovation research roles and now brings this combined expertise to her work as an editor at DesignRush.
Andrija Savić is an accomplished and highly competent sales professional with record-breaking achievements. His work at BSC Kragujevac, a leading European NGO affiliated with SPARK Netherlands, resulted in a 24% increase in course completion rates. While at Global Media Box, his team contributed 26.5% of the company's monthly sales in just seven months. Since becoming the Director of Client Relationships at DesignRush, the business has gained a 700% revenue increase, a testament to his proven competency and dedication to customer satisfaction.
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