MRIDUL KUMER Review from Google

5.0★

MRIDUL KUMER's Review Sourced from Google

I had a great interview experience with Riseup Labs for the Amazon Marketplace Executive position. The interviewers were professional, friendly, and respectful throughout the process. They created a comfortable environment where I could confidently discuss my skills and experience.The recruitment process was well-organized, and communication was clear and timely. Regardless of the final outcome, I appreciate the opportunity to interview with such a professional team.Thank you, Riseup Labs, and I wish the team continued success.

Ruman Hawlader Review from Google

5.0★

Ruman Hawlader's Review Sourced from Google

I had a great interview experience with Riseup Labs. The interviewers were professional, friendly, and respectful throughout the process. The discussion was well-structured and gave me a clear understanding of the role. Thank you for the positive experience.

Tanvir Hossain Review from Google

5.0★

Tanvir Hossain's Review Sourced from Google

I had a very positive interview experience with Riseup Labs for the Data Analyst position. The interview process was well-organized, and the interviewers were professional, respectful, and approachable. They created a comfortable environment where I could discuss my technical skills, problem-solving approach, and previous experience with confidence.I especially appreciated the clear communication throughout the process and the opportunity to showcase my knowledge. Overall, it was a valuable learning experience, regardless of the outcome. Thank you to the Riseup Labs team for your time and professionalism. I wish the team continued success.

LinMo Review from Google

5.0★

LinMo's Review Sourced from Google

Porting my phone number over to Answer First was ver easy and simple. Allison was quick to find answers to my concerns and walked me through the process efficiently. I am really happy with my experience.

Justine Karren Review from Google

5.0★

Justine Karren's Review Sourced from Google

Recently signed up with AnswerFirst and couldn't be happier! We've also received nothing but positive feedback from our clients. We also contacted support for the first time and our request was completed within a half-an-hour of creating the ticket.

Karen Mason Review from Google

1.0★

Karen Mason's Review Sourced from Google

Extremely disappointed. After assuring me that they could pre-qualify callers, they decided that they really couldn't do that and re-wrote the scripts in such a way that I might as well use AI or even a simple voice activated call routing system. They declined even the simplest request: I wanted them to add callbacks to the first available time slot on my schedule -- NOT to schedule the callback time with the client, just to put the message on MY calendar so I would have time carved out to return the call. For some reason that was too hard for them. They did, however, send me messages that were supposedly for me, even though I had never forwarded my lines to them.The response below says they couldn't schedule a callback without the callers permission, which only proves my point that they didn't listen so they didn't get it: all I wanted them to do was add the message to call back to my calendar rather than just taking a message. How is that doing anything without the caller's consent? It was just meant to block time in MY day. Nothing more.If you couldn't qualify callers in your environment, you should have said so when I asked.

Cure HBV Review from Google

5.0★

Cure HBV's Review Sourced from Google

Social Media Marketing became 100x profitable to us after collaborating with Alegta! I want to thank their team for Fast Support and Creating Awareness about our Medical Supplements.

Jackie B Review from Google

1.0★

Jackie B's Review Sourced from Google

Extremely disappointing experience with Answer United. We signed up expecting a professional answering service that would follow our script, properly represent our company, and provide transcripts/recordings of calls as promised. None of that happened.Within the first weekend of service, we lost multiple jobs due to calls being handled poorly and the script not being followed. The representatives often sounded unfamiliar with our business and procedures, which reflected badly on our company.When we requested transcripts and recordings, we were told would be available; they were never provided. Customer service was also very frustrating to deal with. When I asked for a refund because the service was not delivered as agreed, I was told they had already invested time setting up the account and script. We invested employee time into that process as well, only for the agreed-upon procedures to be ignored.After bringing up these issues, communication largely stopped, and calls/emails went unanswered. Based on our experience, I would strongly recommend looking elsewhere if you want an answering service that will professionally represent your business.

Deep R Review from Google

3.0★

Deep R's Review Sourced from Google

I used their service for a little over a year. They are very good at taking calls and usually answer them promptly. They would then pass on the message via email, though often some things in the message didn't make it across. However, if that was all I needed, then an answering machine would have been enough, I hired them as a virtual receptionist and to make appointments. Ultimately I left their service because, after more than a year they seemed to know very little about my business, they routinely had trouble answering callers' basic questions about the business. They often bungled appointment taking and I felt they were costing me business.I worked with them multiple times to change the script but still to no avail, they just didn't do a very good job as a VR.I think using them as a message-taking service is fine but would not expect anything more of them.

Mairreaner Johnson Review from Google

5.0★

Mairreaner Johnson's Review Sourced from Google

One of the most best call centers ever!!!! Thank you for being so nice and yet professional! I really loved working there and can’t wait to go back

Sam Khosh Review from Google

1.0★

Sam Khosh's Review Sourced from Google

Our condo property has a contract with this company for after hours emergency contact, called them during an emergency, the rep after keeping me on hold for over 10 minutes came back and said “your property is not in our directory”.

Auto Review from Google

1.0★

Auto's Review Sourced from Google

WOST SERVICE, THEY DON'T DELIVER THE MESSAGE TO PROTACTOR. LEFT MESSAGEG OVER 20 TIMES AND STILL NO CALL BACK

Moe Review from Google

1.0★

Moe's Review Sourced from Google

Terrible service. Unprofessional. They hang up on tenants who are attempting to report a vital service outage.

Lauretta Langley Review from Google

5.0★

Lauretta Langley's Review Sourced from Google

Partnering with CallTel helps you to keep focus on the big things while they help you take care of the little important things that matter to your business.