Are you in search of a trusted B2B appointment setting company to streamline your lead generation process? We explored authentic client feedback, relevant case studies, and the industry standing of numerous candidates to help businesses like yours discover the best appointment setting services. Browse our directory and customize your search by budget, service scope, geographic reach, and more.
We've thoroughly assessed hundreds of B2B appointment setting companies to highlight the top 10, considering their core services, notable achievements, client feedback, pricing models, and industry recognitions. Explore their specialties and featured success stories to find a suitable partner for your business needs.
The Number 1 B2B Appointment Setting Company as Selected by DesignRush Is...
Belkins
- Best for: Overall
- Average hourly rate: $50
- Minimum budget: $1,000-$10,000
- Founded: 2017
- Size: 250-499
- Location: Dover, DE
- Notable clients: Sekisui Chemical, Alectric Renewables, Appruv, YorkTest, Celerway
Belkins is a B2B lead generation agency specializing in outbound appointment setting, helping businesses secure business meetings with qualified leads. Its appointment setting suite covers lead research, multichannel outreach, and appointment scheduling, tailored to connect clients with ready-to-buy prospects to boost conversion rates. They offer two payment packages for their service, differing mainly by the number of monthly leads and booked appointments.
Belkins Success Story
- Challenge: Sekisui Chemical, a Japanese plastics manufacturer, faced difficulties reaching a niche market for its electric car parts and thermal management solutions. Seeking to connect with specific U.S.-based companies in a narrow-profiled market, the manufacturer partnered with Belkins.
- Solution: Belkins conducted in-depth lead research and adopted an account-based approach, focusing on high-value target accounts. It personalized campaigns for these accounts and synchronized closely with Sekisui to ensure precise lead qualification, enhancing the conversion rate.
- Results: Over four months, Belkins booked 21 appointments, six of which were with Sekisui's dream clients, and achieved a 15% deal closing ratio. Moreover, it generated 800 leads and booked a meeting with a leading U.S. automotive manufacturer, with Sekisui being close to signing deals with three additional companies.
SalesRoads
- Best for: Outreach campaigns
- Average hourly rate: Inquire
- Minimum budget: Inquire
- Founded: 2006
- Size: 100-249
- Location: Boca Raton, FL
- Notable clients: Captify Health, Shell, Bid Retriever, Cadsourcing, Snappet
SalesRoads is a B2B appointment setting company with over 18 years of experience, aiming to secure qualified sales appointments for fast-growing brands. It offers sales outsourcing services, including in-depth lead research, personalized email campaigns, and outbound calling, to ensure high conversion rates and accelerated revenue growth. Its experienced sales development representatives (SDRs) and dedicated sales coaches work closely with clients to create a strategic demand generation playbook, having set over 100,000 appointments for its clients to date.
SalesRoads Success Story
- Challenge: Captify Health contracted SalesRoads’ services to reach new prospects across gastroenterology offices and hospitals. The company previously expanded sales through referrals but wanted to introduce its service to a broader range of gastroenterology executives.
- Solution: SalesRoads crafted a strategic outreach campaign targeting administrators, physicians, executives, and practice managers. Its sales agents generated interest in Captify's managed gastrointestinal prep process and scheduled qualified appointments for the client's sales representatives.
- Results: The outreach campaign was substantially lucrative — SalesRoads successfully scheduled an average of 16 monthly appointments. A notable accomplishment from the campaign was that Captify closed a deal with Cleveland Clinic, the largest client in the company's history.
Check SalesRoads Agency Profile
EBQ
- Best for: B2B warm introductions
- Average hourly rate: Inquire
- Minimum budget: Inquire
- Founded: 2000
- Size: Under 49
- Location: Austin, TX
- Notable clients: Cap Patrol, Enflux, Methodics, Coviance, Solid Border
EBQ provides appointment setting services designed to cultivate relationships with high-quality leads and advance client sales funnels. When businesses partner with EBQ, they receive a dedicated lead generation team comprising a business consultant, project manager, and dedicated specialist, working toward representing the brand and generating leads. The company's SDRs engage prospects through various channels, gradually warming up cold leads to increase enthusiasm for sales calls. Their services also emphasize full transparency, rapid onboarding, and flexible contracts.
EBQ Success Story
- Challenge: Cap Patrol, a company providing technology services for golf clubs, sought to introduce its services to clubs’ respective decision-makers, who were often hard to reach. Despite having a unique solution and strong value proposition, its small team required the assistance of a B2B appointment setting company to connect with the right people and schedule sales meetings.
- Solution: To accommodate the client’s request, EBQ's SDRs reached out to prospects using a warm introduction approach. To secure more bookings, the agents persistently followed up with prospects and built new calling lists for additional outreach.
- Results: In six months, EBQ set up over 100 sales meetings, creating a sales pipeline worth nearly $500,000. Because of these efforts, Cap Patrol closed over $50,000 in business and witnessed a reduced number of no-show meetings.
Abstrakt Marketing Group
- Best for: Cluster scheduling
- Average hourly rate: $149
- Minimum budget: $1,000-$10,000
- Founded: 2009
- Size: 500-999
- Location: St. Louis, MO
- Notable clients: Roofcorp of America, Jan Christine Branded Solutions, Mechanical Service & Systems, Air Comfort, Hayes Contracting LLC
Abstrakt Marketing Group provides B2B appointment setting services to help businesses build steady sales pipelines and secure prospect appointments. Its outbound SDR teams focus on generating high-quality sales opportunities by nurturing relationships with qualified prospects and capturing leads through strategic cold calling and emailing. The process includes lead cleansing, introductions, lead nurturing, and appointment setting, ensuring a streamlined and effective approach to sales outreach.
Abstrakt Marketing Group Success Story
- Challenge: An HVAC company struggled to secure long-term service contracts during the pandemic, relying on small, sporadic projects. Its current load wasn’t sufficient to sustain its operations, prompting the company to seek a strategy for greater market outreach.
- Solution: Abstrakt Marketing initiated a clustered B2B outreach program, targeting commercial and industrial businesses with over 10,000 square feet of air-conditioned space. Leveraging its lead generation expertise, Abstrakt's SDRs predominantly engaged with decision-makers like facility managers and C-level executives via calls and email, gradually building a robust pipeline over several months.
- Results: Over seven months, Abstrakt Marketing set 26 appointments, culminating in a $223,927 project deal. This was the client's largest deal in nearly 20 years and provided significant long-term value.
Check Abstrakt Marketing Group Agency Profile
Callbox Inc.
- Best for: Multi-channel customer prospecting
- Average hourly rate: Inquire
- Minimum budget: Inquire
- Founded: 2004
- Size: 500-999
- Location: Los Angeles, CA
- Notable clients: Yularatech, CLEARGOALS, OpsVeda, Astral Insights, Alliance Cost Containment
Callbox Inc. is a provider of outsourced B2B marketing and sales support services. The company specializes in lead generation and appointment setting, helping businesses overcome challenges in entering new markets, connect with key decision-makers, launch products, and enhance sales pipeline growth. Callbox Inc. employs a multi-channel customer prospecting strategy, using email, social media, voice, and other channels to connect with target prospects and promote service offerings. Leads are then qualified based on specific criteria to ensure they align with business goals and demonstrate purchase intent.
Callbox Inc Success Story
- Challenge: A prominent US-based contact center sought to innovate its lead generation strategies and find prospects beyond existing vendors. The client envisioned enhancing its lead quality and precision targeting to sustain its competitive edge in the market.
- Solution: Callbox Inc. focused on replacing client’s existing outreach methods with innovative techniques to effectively identify and engage new potential leads. Utilizing a blend of human expertise and AI-powered tools, Callbox Inc. targeted a diverse range of industries, including home services, security, retail, healthcare, and more across the entire United States.
- Results: Callbox's efforts resulted in the client scheduling 58 sales appointments, expanding the reach to over 12,000 accounts, and connecting with 1,267 prospects via social media.
Check Callbox Inc Agency Profile
Lead Generators International
- Best for: Cold calling
- Average hourly rate: $99
- Minimum budget: $10,000-$25,000
- Founded: 1992
- Size: Under 49
- Location: Burnaby, Canada
- Notable clients: Firewise Consulting & Learning Academy, Vision33, Healthways, Ascencion Benefits, Blueline Safety
As a B2B appointment setting company, Lead Generators International (LGI) focuses on setting sales-ready appointments, conducting market research, booking demos, researching markets, and registering prospects for webinars and events. The company emphasizes a strategic approach to lead generation, prioritizing quality over quantity and ensuring a high return on investment for its clients. With over 30 years of experience across various industries, LGI is proficient in building value propositions that inspire action, consistently applying best practices from each industry to enhance current B2B campaigns.
Lead Generators International Success Story
- Challenge: Firewise Consulting & Learning Academy approached LGI to increase qualified sales-ready appointments within the Canadian fire service industry. Its goal was to engage with key decision-makers, such as fire chiefs, deputy fire chiefs, and training personnel to promote its online training courses effectively.
- Solution: LGI developed highly targeted phone scripts tailored to resonate with the needs and interests of the intended audience within the fire service sector. The appointment setting company created a database of niche prospects to ensure targeted outreach efforts. It also assigned dedicated specialists to conduct cold-calling initiatives.
- Results: LGI completed a total of 1,700 dials during the outreach campaign. It secured and attended 128 appointments with key stakeholders, achieving a ratio of one appointment for every 13 dials made. 90% of these appointments were rated 'good' to 'very good' in terms of lead qualification and interest by the client.
Check Lead Generators International Agency Profile
The Telemarketing Company
- Best for: Prospect research
- Average hourly rate: $50
- Minimum budget: $1,000-$10,000
- Founded: 1990
- Size: 100-249
- Location: Brighton, United Kingdom
- Notable clients: Person Centred Software, American Express, Bytes, Xero, Equifax
The Telemarketing Company (TTMC) provides high-impact appointment setting and lead generation services tailored for B2B clients. It excels in engaging senior decision-makers through personalized, persuasive phone interactions and conducting systematic prospect qualification based on BANT (budget, authority, need, timescale) criteria. The company leverages unscripted conversations to uncover client pain points and opportunities, supported by comprehensive market intelligence and continuous program improvement through call recordings and real-time reporting.
The Telemarketing Company Success Story
- Challenge: Person Centred Software (PCS) aimed to capitalize on a government initiative promoting digitization in the care sector. Leveraging a short window of opportunity created by pending government funding, the company sought to scale its market outreach and build greater awareness and demand across its product line.
- Solution: The Telemarketing Company implemented a targeted telemarketing campaign with a team of four callers. The campaigns were designed to educate care homeowners and managers about the benefits of PCS's Digital Care System, emphasizing ease of use, compliance benefits, and unique features like an icon-driven care app.
- Results: The Telemarketing Company booked over 566 demo appointments. Beyond engaging with prospects, the client received 2755 responses, enabling it to understand brand perception, market readiness for digitization, and competitor market share, including identifying previously unknown competitors for strategic planning.
Check The Telemarketing Company Agency Profile
Martal Group
- Best for: Pinpoint prospecting
- Average hourly rate: $45
- Minimum budget: $10,000-$25,000
- Founded: 2009
- Size: 50-99
- Location: Toronto, Canada
- Notable clients: Website Closers, Clickworker, Joopy, Spin, Awin
Martal Group specializes in B2B appointment setting and sales outsourcing services, catering to both startups and established Fortune 500 companies. It offers tailored solutions to streamline lead generation processes by leveraging real-time intent data and omnichannel strategies. Operating as a sales-as-a-service company, Martal Group boasts a team of seasoned SDRs and sales executives proficient in sourcing qualified leads through outbound and inbound strategies, driving new client registrations, and securing appointments.
Martal Group Success Story
- Challenge: Brokerage company Website Closers partnered with Martal Group to expand its sales outreach in the competitive US market, targeting digital entrepreneurs looking to sell their online businesses. It sought to enhance its outreach capabilities beyond its existing resources.
- Solution: Martal Group deployed a dedicated team of sales executives who conducted pinpoint prospecting. The team engaged with potential leads based on Website Closers' Ideal Customer Profiles (ICPs) via email, LinkedIn, and phone calls, implementing structured workflows and regular performance reviews to optimize outreach efforts and ensure maximum conversion rates.
- Results: Martal Group has successfully generated 7,000 monthly prospects and 23 qualified leads. This steady stream of high-quality appointments has bolstered Website Closers' pipeline and market presence, enabling them to effectively engage with and convert prospective clients.
Check Martal Group Agency Profile
SalesNash
- Best for: Target segmentation
- Average hourly rate: $49
- Minimum budget: $1,000-$10,000
- Founded: 2019
- Size: Under 49
- Location: Ottawa, Canada
- Notable clients: Yodeck, Panasonic, AstraZeneca, McAfee, Johnson Memorial Health
SalesNash is a B2B appointment setting company that focuses on connecting businesses with key players in their target markets, be it startups, established companies, or enterprise-grade sales teams. Its accounting setting services feature meticulous data validation, customized outreach, and a transparent, client-centric approach to drive significant business growth. Across its operations, the company boasts a 50% average open rate, 99% accuracy in finding data, and a 2% conversion rate across competitive verticals.
SalesNash Success Story
- Challenge: Digital signage platform Yodeck aimed to expand its presence in the European market. Its ambition was to find long-term partnerships, rather than quick deals, requiring precise segmentation and detailed messaging tailored to European targets. Given Europe's linguistic diversity, the client requested to conduct messaging and research in multiple languages.
- Solution: The project began with targeted segmentation to craft a resonant campaign, followed by aligning content and lead generation strategies. SalesNash employed a strategy to maximize efforts through email, LinkedIn, and cold calling across IT system integrators, marketing agencies, and non-English speaking countries.
- Results: SalesNash achieved a 70% open rate and a 15% response rate, scheduling an average of 3-4 pre-qualified partner appointments per week, totaling 18 monthly appointments. Expanding the campaign across non-English speaking countries allowed Yodeck to boost its presence in the European market.
Check SalesNash Agency Profile
Inside Global
- Best for: Multi-region outreach
- Average hourly rate: Inquire
- Minimum budget: Inquire
- Founded: 2010
- Size: 100-249
- Location: Liverpool, United Kingdom
- Notable clients: Silver Peak, GE Digital, Cetrix, Oracle, Klarna
Inside Global offers appointment setting services for B2B technology, SaaS, and software companies, handling early-stage sales processes to allow clients to focus on closing deals. Its B2B appointment setting service includes calendar appointment setting, multi-channel communication implementation, online demos and webinars, follow-up communication, opportunity identification, company screening, and event appointment setting. Its multilingual team arranges hundreds of calls and meetings monthly, using diverse communication methods and follow-ups to ensure high-quality lead generation.
Inside Global Success Story
- Challenge: Silver Peak, a provider of WAN solutions, needed to generate a consistent pipeline for its Enterprise accounts across EMEA. Reaching out to Inside Global, the client aimed to achieve two objectives: (1) generate 40% of the pipeline target through lead generation in marketing, and (2) ensure that one of every three leads converts into a pipeline opportunity.
- Solution: Inside Global deployed a BDR model with three full-time employees covering the UK, France, and the DACH region (Germany, Austria, and Switzerland). The team used a mix of phone and email outreach to secure ten monthly sales appointments.
- Results: The outreach campaigns were a success — 57% of attended appointments led to opportunities, with Inside Global influencing 60% of the total pipeline and contributing 45% of Silver Peak’s net new pipeline. This outcome led to further regional expansion.
Check Inside Global Agency Profile
How We Picked the Best Appointment Setting Service Companies
To select the best appointment setting service companies, we reviewed their testimonials, case studies, industry reputation, team expertise, client roster, and executive management. Our team of agency experts developed a scoring system to measure their overall performance based on several important factors:
- Reviews: Service quality, client satisfaction, and agency reliability
- Portfolio: Successful appointment setting projects with documented results and client testimonials
- Awards and press: Recognitions and accolades from respected third-party sources highlighting innovation and excellence
- Team bios: Overview of team members' expertise and experience in securing a high volume of appointments
- Top services: Core offerings and specialized focus areas
- Appointment setting expertise: Proficiency in scheduling appointments with qualified leads and enhancing client sales funnels
Visit the DesignRush Agency Ranking Methodology for more information on how we research agencies.
10 Most Popular B2B Appointment Setting Companies Compared
| Agency name | Location | Hourly rate | Size | Best for |
| Belkins | Dover, DE | $50 | 250-499 | Overall |
| SalesRoads | Boca Raton, FL | Inquire | 100-249 | Outreach campaigns |
| EBQ | Austin, TX | Inquire | Under 49 | B2B warm introductions |
| Abstrakt Marketing Group | St. Louis, MO | $149 | 500-999 | Cluster scheduling |
| Callbox Inc. | Los Angeles, CA | Inquire | 500-999 | Multi-channel customer prospecting |
| Lead Generators International | Burnaby, Canada | $99 | Under 49 | Cold calling |
| The Telemarketing Company | Brighton, United Kingdom | $50 | 100-249 | Prospect research |
| Martal Group | Toronto, Canada | $45 | 50-99 | Pinpoint prospecting |
| Sales Nash | Ottawa, Canada | $49 | Under 49 | Target segmentation |
| Inside Global | Liverpool, United Kingdom | Inquire | 100-249 | Multi-region outreach |
World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
Hugo deploys dedicated inbound and outbound call center teams across 60+ languages, with 24/7 coverage and 99.9% uptime. Its university-educated agents deliver 88% first call resolution. The call center provider is ISO 27001, HIPAA, and SOC 2 certified... View Hugo's portfolio | View all reviews
Top Services:
- Customer Support
- Call Centers
- BPO
- Phone Answering Services
- Transcription Services
- Show more
- Location
- Chicago, Illinois
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 8 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsHugo Services
Data sourced from the agency's DesignRush profileGoogle Meta Outschool Topicals Attentive Faire Sakara Aurora
Hugo Reviews & Testimonials
B2B Review from Greg Digneo
Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.
BPO Review from Nimmit Shah
Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.
Customer Support Review from Jambu Subramanian
Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsEnd-to-end CX solutions that delight customers.
Helpware CX is a call center company that runs inbound and outbound call centers across 19+ locations in 11 countries, supporting 45+ languages. The agency posts 90% CSAT and holds 30+ industry awards including the IAOP Global Outsourcing 100 and a Gold Stevie Award. Clients average a 5-year partnership... View Helpware's portfolio | View all reviews
Top Services:
- Customer Support
- BPO
- Call Centers
- Phone Answering Services
- Business Consulting
- Show more
- Location
- Lexington, Kentucky
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 17 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsHelpware Services
Data sourced from the agency's DesignRush profileDoorDash PureCars Headspace Microsoft Google CompIQ Samsara Jam City RestoraPet HealthComp
Helpware Reviews & Testimonials
Customer Support Review from Maria Maidana
Helpware has been a trusted partner for SquadLocker for several years now for customer success. Our Customer Onboarding Team continues to shine through every administrator that interacts via our Live Chat channel for store help. Anzhelika is my Onboarding Lead and we work hand in hand in making any and all decisions for team enhancements. She delights both DIY and Enterprise administrators across multiple channels here at SquadLocker. I would not be as successful without Anzhelika by my side. I forsee using Helpware for years to come!
Web Design Review from Brian Agee
My organization contracted with Helpware for a complete website design and build. I am extremely happy with the finished product and continually receive positive feedback from customers, vendors, and employees. The Helpware team was very professional throughout the entire process and did an incredible job keeping the project on time and on budget. Communication was also great and I really appreciated their consultative approach. I would recommend without hesitation.
Virtual Assistant Review from Brian Lubeck
Over the past five years, I've had the privilege of partnering with Helpware, and my experience has been nothing short of exceptional. Their commitment to efficiency and cost-effectiveness has consistently impressed me. Whether you're a startup or an established enterprise, Helpware offers tailored virtual assistant solutions that work well with any company. I highly recommend them to anyone looking to hire a virtual assistant.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsQualified Leads In Your Pipeline
Pipeful runs B2B appointment setting and lead generation campaigns using AI-assisted targeting, cold email outreach, and SDR-led qualification across 180+ countries. The agency draws from a database of 300 million verified business emails spanning 75+ industries and serves clients globally... View Pipeful's portfolio | View all reviews
Top Services:
- Email Marketing
- Direct Marketing
- Call Centers
- Location
- San Francisco, California
- Number of Employees
- 100 - 249
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 6 Projects Listed
Award-winning and Passion-driven app development company. More than a Tech partner.
Top 10 Web and Mobile App Developer in Singapore | ISO Certified | Top 100 Singapore's fastest-growing companies 2024... View Vinova's portfolio | View all reviews
Top Services:
- Software Development
- Mobile App Development
- Web Development
- Blockchain
- AI Development
- Show more
- Location
- Singapore, Singapore
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $30/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 16 Projects Listed
Close more deals with ROI-focused lead acquisition
Belkins runs outbound lead generation for B2B companies across 50+ industries, using cold calling, email, and LinkedIn to book 100 to 400 qualified appointments per year per client. Founded in 2017, the call center company has received multiple Stevie Awards... View Belkins's portfolio | View all reviews
Top Services:
- Email Marketing
- BPO
- CRM Consulting
- Business Consulting
- Direct Marketing
- Show more
- Location
- Dover, Delaware
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 18 Projects Listed
Your Partner in AI-Enabled Development, Marketing, eCommerce, Data Management, BI and Ops.
Tech2Globe provides inbound and outbound call center services as part of its BPO-KPO division, covering customer support, telemarketing, lead generation, virtual assistance, and call center monitoring. With 14+ years of operation and 12,000+ completed projects, it holds a 4.9 rating on DesignRush... View Tech2globe's portfolio | View all reviews
Top Services:
- Digital Marketing
- Web Development
- eCommerce Development
- Web Design
- Social Media Marketing
- Show more
- Location
- New York City, New York
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 16 Projects Listed
Do More Than Business Development and Beyond
DMT Business Development runs cold calling, appointment setting, and multichannel lead generation campaigns for B2B companies across 30 countries. The Ottawa-based agency has delivered 2M+ leads and 10,000+ appointments over 7 years, with clients averaging a 2-5% prospect-to-appointment conversion rate... View DMT Business Development's portfolio | View all reviews
Top Services:
- BPO
- Email Marketing
- Call Centers
- Digital Marketing
- Content Marketing
- Show more
- Location
- Ottawa, Canada
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 14 Projects Listed
SDR Teams, Lead Generation & Call Center Services for B2B Companies
Munzai Solutions provides B2B call center services covering cold calling, inbound call management, and customer support, with each engagement staffed by dedicated SDRs working 40 hours per week. The call center company's packages include a US-based dialer, project manager, and weekly reporting... View Munzai Solutions's portfolio | View all reviews
Top Services:
- Customer Support
- Business Consulting
- Call Centers
- Email Marketing
- CRM Consulting
- Show more
- Location
- Manchester, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $35/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 12 Projects Listed
Transforming Sales Growth Through Science
LeadBuds is a B2B lead generation, appointment setting, SDR outsourcing, and call center company, combining LinkedIn outreach, email campaigns, Telegram outreach, and paid advertising. Founded in 2017, the agency serves fintech, healthcare, and Web3 companies with AI-assisted outreach strategies... View all reviews
Top Services:
- Email Marketing
- Business Consulting
- BPO
- Market Research
- Phone Answering Services
- Show more
- Location
- Kyiv, Ukraine
- Number of Employees
- Under 49
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
TechSpeed Inc: Women Owned Technology Company, Pioneering AI-Driven BPO Solutions
TechSpeed provides service desk and chat support alongside back-office, data entry, and AI-assisted data processing. Operating since 2002, the call center provider delivers 24/7 support with up to 80% cost savings versus in-house operations... View TechSpeed's portfolio | View all reviews
Top Services:
- BPO
- AI Development
- eCommerce Development
- Phone Answering Services
- Customer Support
- Show more
- Location
- Portland, Oregon
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $6/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 4 Projects Listed
America's best phone answering service taking care of your callers
Moneypenny is a call center provider that staffs 24/7 answering services and contact center outsourcing for businesses across legal, healthcare, real estate, finance, and home services, with bilingual receptionists, appointment scheduling, call dispatch, and CRM integration included... View Moneypenny USA's portfolio | View all reviews
Top Services:
- Call Centers
- Phone Answering Services
- Customer Support
- Location
- Duluth, Georgia
- Number of Employees
- 1000 & Up
- Minimal Budget
- Under $1,000
- Portfolios Count
- 4 Projects Listed
Your On-Demand Sales Team
Martal Group runs outsourced B2B cold calling, appointment setting, lead generation, and SDR programs for companies across SaaS, fintech, cybersecurity, healthcare, and manufacturing, powered by 200+ onshore sales executives and proprietary AI outreach... View Martal Group's portfolio | View all reviews
Top Services:
- Email Marketing
- Digital Marketing
- Social Media Marketing
- BPO
- Digital Strategy
- Show more
- Location
- Toronto, Canada
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $45/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 5 Projects Listed
Agile, High Performance Voice Contact Services since 1990
The Telemarketing Company has worked with telemarketing, telesales, lead generation, appointment setting, inbound call handling, and telephone market research since 1990. Operating 220+ seats with multilingual native-language speakers, it holds ISO 27001, ISO 9001, FCA, PCI Level 4, and MRS accreditations... View The Telemarketing Company's portfolio | View all reviews
Top Services:
- Market Research
- Customer Support
- Call Centers
- Phone Answering Services
- Digital Marketing
- Show more
- Location
- Brighton, United Kingdom
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 8 Projects Listed
We Book the Meetings, You Close the Deal.
Appointment Setter Online delivers outsourced appointment setting and lead generation through dedicated SDRs assigned by client fit, covering outbound prospecting, inbound qualification, telemarketing, and customer support. To date, the call center provider reports 75,000+ verified sales bookings... View Appointment Setter Online's portfolio | View all reviews
Top Services:
- BPO
- Phone Answering Services
- Customer Support
- Digital Marketing
- Social Media Marketing
- Show more
- Location
- Albany, New York
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $5/hr
- Portfolios Count
- 6 Projects Listed
People-powered answering service
AnswerConnect offers 24/7 live call answering, inbound call center solutions, live chat, and appointment scheduling for businesses across legal, healthcare, real estate, IT, and franchise sectors. Voted Best Answering Service for 2026, the call center company answers 99% of calls within four rings... View all reviews
Top Services:
- Call Centers
- Phone Answering Services
- Customer Support
- Location
- Portland, Oregon
- Number of Employees
- 1000 & Up
- Minimal Budget
- Under $1,000
Protel BPO, nothing matters more than how your customers view your brand how they interact with it
Protel BPO provides inbound voice, outbound voice, live chat, and back-office outsourcing from two call center locations in Belize, operating in US Central and Mountain time zones with native English and bilingual Spanish agents. Since 2012, it has served retail, healthcare, and travel clients... View all reviews
Top Services:
- Call Centers
- BPO
- Customer Support
- Phone Answering Services
- Show more
- Location
- Belize City, Belize
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $14/hr
- Minimal Budget
- $50,000 & Up
A Call Center Suited to Your Needs
Westpark Communications runs a HIPAA-compliant, 100% US-based call center providing answering services, inbound customer care, Tier I helpdesk, lead qualification, outbound campaigns, IVR, and emergency support 24/7 since 1968. The agency serves legal, medical, property management, and trucking clients... View Westpark Communications's portfolio | View all reviews
Top Services:
- Customer Support
- Call Centers
- Phone Answering Services
- Location
- Spring, Texas
- Number of Employees
- Under 49
- Portfolios Count
- 5 Projects Listed
Redefining Customer Experience
Top Customer Service is an AI-assisted call center and BPO company, combining human agents with AI tools to deliver 24/7 inbound call handling, outbound support, live chat, and virtual assistant services. The agency caters to clients across eCommerce, media, entertainment, and automotive sectors... View Top Customer Service's portfolio | View all reviews
Top Services:
- Customer Support
- Call Centers
- BPO
- Phone Answering Services
- Show more
- Location
- Albany, New York
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 26 Projects Listed
Lead Generation For B2B SAAS Companies
Scalemill runs human-first, AI-enabled SDR teams for B2B SaaS companies, handling appointment setting, outbound lead generation, customer support, customer success, and sales operations across 20+ countries... View all reviews
Top Services:
- Customer Support
- Location
- Sheridan, Wyoming
- Number of Employees
- 100 - 249
Developing Companies That Endure
Agency Y provides cold calling, appointment setting, and email marketing services for small and medium-sized businesses. Operating from Skopje, Macedonia with agents trained for US and Canadian markets, the agency offers both hourly and performance-based cold calling pricing with no contracts... View Agency Y's portfolio | View all reviews
Top Services:
- Call Centers
- BPO
- Customer Support
- Email Marketing
- Market Research
- Show more
- Location
- Skopje, Macedonia
- Number of Employees
- Under 49
- Average Hourly Rate
- $17/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 3 Projects Listed
Support that changes your business life.
Outsourced VA provides Philippines-based virtual assistants for inbound and outbound call handling, cold calling, customer service, sales and marketing support, real estate support, and administrative and bookkeeping tasks. The agency uses a three-step formula of client qualification across its operations... View all reviews
Top Services:
- Call Centers
- Customer Support
- Phone Answering Services
- Accounting
- Transcription Services
- Show more
- Location
- Iloilo City, Philippines
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $10/hr
With 3.6 million calls handled and 97.6% answered within three rings, Face For Business providestelephone answering, virtual receptionist, outsourced switchboard, appointment booking, and live chat services to UK businesses across legal, healthcare, construction, accountancy, and retail sectors... View Face For Business's portfolio | View all reviews
Top Services:
- Phone Answering Services
- Call Centers
- Customer Support
- Location
- Burscough, United Kingdom
- Number of Employees
- Under 49
- Portfolios Count
- 5 Projects Listed
Expect more from your Contact Center Partner.
Blue Valley Marketing runs inbound and outbound call center operations covering lead generation, B2B telemarketing, customer service, omnichannel support, market research, customer win-back, live chat, and order processing. It operates with bilingual support from offices in Kansas and California... View all reviews
Top Services:
- Call Centers
- Customer Support
- BPO
- Phone Answering Services
- Show more
- Location
- Home, Kansas
- Number of Employees
- 250 - 499
Welcome to AmeriCall, one of the nations leading providers of advanced, outsourced contact center.
Answering Service Care delivers around-the-clock call center services, including answering, virtual receptionist, live chat, AI answering, two-way SMS, and appointment scheduling to 4,000+ clients across medical, legal, real estate, home services, and franchise industries... View AmeriCall's portfolio | View all reviews
Top Services:
- Call Centers
- Location
- Tacoma, Washington
- Number of Employees
- 1000 & Up
- Portfolios Count
- 3 Projects Listed
Highest Quality, Call Center Services with Superior Customer Support.
Described as the largest answering service in Texas, TAS Unitedoffers live answering, automated answering, virtual receptionist, appointment scheduling, healthcare triage, help desk, and order entry, with HIPAA compliance and HITRUST certification across all platforms... View all reviews
Top Services:
- Phone Answering Services
- Call Centers
- Location
- San Antonio, Texas
- Number of Employees
- Under 49
Connecting Brands
A global Digital Marketing Agency helping brands streamline and scale their business with bespoke SEO, Social Media Marketing, PPC, Email Marketing, Content Marketing, Database generation, Lead Generation, Branding, and Website development solutions.We help you grow your business online... View all reviews
Top Services:
- SEO
- Digital Marketing
- WordPress Website Design
- Digital Services
- Social Media Marketing
- Show more
- Location
- Pune, India
- Number of Employees
- Under 49
- Average Hourly Rate
- $15/hr
- Minimal Budget
- Under $1,000
Websites That Work, Designs That Wow
WebCraftio is a UK-based digital agency specializing in crafting bespoke websites, e-commerce stores, and innovative web solutions. We blend creativity and technology to deliver user-centric designs, seamless Shopify experiences, and cutting-edge digital transformations tailored to empower businesses in the... View WebCraftio's portfolio | View all reviews
Top Services:
- AI Development
- UI/UX Design
- eCommerce Development
- Web Development
- SEO
- Show more
- Location
- Derby, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $120/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 4 Projects Listed
Answering Service Care Provides Trained Customer Service Professionals.
Call center agency Answering Service Care empowers your customer operations with 24/7 live chat, expert lead intake, appointment scheduling, and HIPAA-compliant secure messaging. We ensure every customer interaction is seamless, professional, and reliable, so you never miss a lead or opportunity... View Answering Service Care, LLC.'s portfolio | View all reviews
Top Services:
- Phone Answering Services
- Call Centers
- Customer Support
- BPO
- Show more
- Location
- Margate, Florida
- Number of Employees
- Under 49
- Portfolios Count
- 3 Projects Listed
Value Driven Experience
Axendi is one of Europes leading providers of AI-powered contact center and BPO services. Since 2008, Axendi has been designing value-driven customer experiences by combining operational expertise with technology and in-depth vertical advisory... View all reviews
Top Services:
- Call Centers
- BPO
- Customer Support
- Phone Answering Services
- AI Development
- Show more
- Location
- Warsaw, Poland
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $25/hr
US-Based Outbound SDR Agency. Boutique. Multi-Channel. Real Pipeline.
Leadium builds each engagement around channel-optimized lead research, identifying whether each prospect is best reached by phone, email, or LinkedIn before outreach begins. Thefirm provides outbound and inbound appointment setting, cold calling, data sourcing, and deliverability management... View all reviews
Top Services:
- Email Marketing
- BPO
- CRM Consulting
- Business Consulting
- Direct Marketing
- Show more
- Location
- Las Vegas, Nevada
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $50/hr
- Minimal Budget
- Under $1,000
Supporting International trade
Reexia is a UK-based B2B lead generation and telemarketing agency helping companies connect with decision-makers and generate qualified business opportunities. Through targeted outreach, data-driven campaigns, and a combination of telemarketing and email marketing, Reexia supports organisations look... View Reexia Limited's portfolio | View all reviews
Top Services:
- Call Centers
- Email Marketing
- Direct Marketing
- SEO
- BPO
- Show more
- Location
- Birmingham, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $30/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 2 Projects Listed
Bringing people and organizations together
Acquired by Execo in 2023, Bandalier delivers AI-powered outsourced SDR, BDR, and compliance teams drawn from the top 2% of applicants, guaranteeing at least 100 cold calls and 60 personalized emails per business day. The agency has served 100+ clients across SaaS, fintech, MedTech, and IT... View Bandalier's portfolio | View all reviews
Top Services:
- Call Centers
- Location
- Binghamton, New York
- Number of Employees
- Under 49
- Portfolios Count
- 2 Projects Listed
All-In-One E-commerce Technology Solution Provider: Because Every Click Matters.
Vserve Ebusiness Solutions is an AI-powered Supply Chain Management and Ecommerce company with 10+ years of global delivery. We provide offshore teams, BPO, procurement, order and inventory management, customer support, and ecommerce solutions to reduce costs and improve efficiency... View Vserve Ebusiness Solutions's portfolio | View all reviews
Top Services:
- Logistics
- Accounting
- eCommerce Development
- BPO
- Call Centers
- Show more
- Location
- New York City, New York
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $25/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 1 Project Listed
Helping you focus on what you do best growing your business
Transform your digital presence with Simone May - your go to creative for standout Virtual Assistance, Website Design and Branding Solutions. Blending efficiency with aesthetic flair, I help busy entrepeuners and businesses to shine online and gain back their precious time. From organising your workload to... View Simone May's portfolio
Top Services:
- Web Design
- Branding
- Logo Design
- Graphic Design
- WordPress Website Design
- Show more
- Location
- Nanango, Australia
- Number of Employees
- Under 49
- Average Hourly Rate
- $55/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 7 Projects Listed
Outsourcing Superiority Achieved Though The Global Impact Advantage
Global Impact Sourcing LLC is a social cause-based business process outsourcing company that is in the forefront of teaching companies on the inner workings and benefits of impact sourcing as well as how companies can most effectively profit from impact sourcing. Businesses not only gain economic... View all reviews
Top Services:
- BPO
- Location
- Monrovia, California
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $8/hr
- Minimal Budget
- $1,000 - $10,000
Phone answering solutions that businesses are proud of!
Nexa emerges as a trailblazing 24/7 virtual phone answering service renowned for its nationwide operations across the United States. Our forte lies in delivering unparalleled customer experiences through technology-driven call answering solutions, orchestrated by our adept virtual receptionists who possess... View all reviews
Top Services:
- Phone Answering Services
- Call Centers
- Location
- Phoenix, Arizona
- Number of Employees
- 100 - 249
Maximize Your Business Potential
OBI Services provides end-to-end call center services, using advanced tools and experienced multilingual agents to ensure customer satisfaction. A history of client success stories highlights our expertise in customer care operations... View all reviews
Top Services:
- BPO
- Call Centers
- Digital Marketing
- Market Research
- Transcription Services
- Show more
- Location
- Dipolog City, Philippines
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $3/hr
- Minimal Budget
- Under $1,000
Precision Billing, Maximum Revenue, Minimal Risk.
Call center firm SwiftCare Billing makes it easy to elevate healthcare operations and streamline claims, coding, and denials management for providers of all sizes. Superior solutions are born from our profound experience in medical billing and revenue cycle optimization... View SwiftCare Billing LLC's portfolio | View all reviews
Top Services:
- BPO
- HR Outsourcing
- Customer Support
- Phone Answering Services
- Call Centers
- Show more
- Location
- Evesham, New Jersey
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $20/hr
- Portfolios Count
- 3 Projects Listed
Best and Affordable Virtual Assistant Service
Virtual Assistant Indonesia provides solutions for eCommerce companies seeking reliable support on projects big or small. Our proven strategies drive excellence in every administrative and operational task we handle, delivering cost-effective call center services that scale with your business needs... View Virtual Assistant Indonesia's portfolio | View all reviews
Top Services:
- Call Centers
- Accounting
- Location
- Jakarta, Indonesia
- Number of Employees
- Under 49
- Average Hourly Rate
- $13/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 1 Project Listed
No More Missed Business Calls
Assistring LLC is a customer-focused BPO partner that helps businesses scale through reliable, high-quality customer support and operational services. We combine skilled teams, efficient processes, and flexible delivery models to provide exceptional value, seamless customer experiences, and consistent... View AssistRing's portfolio
Top Services:
- Call Centers
- Email Marketing
- Digital Marketing
- BPO
- IT Services
- Show more
- Location
- Stratham, New Hampshire
- Number of Employees
- Under 49
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 10 Projects Listed
Prepare the future today.
Papcy is a cutting-edge IT solutions provider specializing in transformative digital technologies. We combine innovative development, strategic consulting, and advanced AI Cloud services to help businesses thrive in the digital landscape... View PAPCY's portfolio
Top Services:
- Graphic Design
- Web Design
- Web Development
- eCommerce Development
- SEO
- Show more
- Location
- Yaoundé, Cameroon
- Number of Employees
- Under 49
- Average Hourly Rate
- $25/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 4 Projects Listed
You Create, We Support.
MixBS helps businesses grow by providing market research, practical strategies, and decision-making support to achieve sustainable success... View MiXBS, LLC's portfolio | View all reviews
Top Services:
- Call Centers
- Phone Answering Services
- Customer Support
- Business Consulting
- BPO
- Show more
- Location
- Miami, Florida
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $12/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 4 Projects Listed
Sales Enablement Partner.
Denave is a B2B sales enablement organization based in Malaysia that offers a complete range of demand generation and lead generation solutions. Denave offers services including Business process outsourcing, digital marketing and B2B data services... View Denave's portfolio | View all reviews
Top Services:
- Digital Marketing
- Event Marketing
- Call Centers
- Customer Support
- Email Marketing
- Show more
- Location
- Kuala Lumpur, Malaysia
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $50/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 1 Project Listed
Quality over Quantity
A Leading Outsourcing Center in Europe with the Healthy Ambition to Remain at the Top! Our business is on par with the standards established by the industry thanks to the exceptional quality and industry understanding that we provide. You may be certain that we will provide you the highest possible level of... View EuroCom CX's portfolio | View all reviews
Top Services:
- BPO
- eCommerce
- Accounting
- Phone Answering Services
- Customer Support
- Show more
- Location
- Tirana, Albania
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $14/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 3 Projects Listed
Simple. Effective. Smart
Unique designs, ultra customized development, and mobile applications. Our unique combination of skills and talent lets our team knock a variety of projects out of the park. We're a full-service website design, development, and consulting agency that generates growth and revenue for our clients... View UniSyn Technologies's portfolio | View all reviews
Top Services:
- Web Design
- Mobile App Development
- Web Development
- eCommerce Development
- WordPress Website Design
- Show more
- Location
- Rantoul, Illinois
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 4 Projects Listed
Be Boundless
Dedicated remote teams from India, starting at $5/hour. 500+ pre-vetted professionals. Operated by LegelpTech Outsourcing Pvt Ltd (ISO 27001:2022 certified). 5-day risk-free trial. 48-hour shortlist. Founded 2021 by Ashu Mishra & Chandra Prakash. Serving SMB and mid-market clients globally... View all reviews
Top Services:
- Staff Augmentation
- Cybersecurity
- Accounting
- Customer Support
- IT Services
- Show more
- Location
- Cheyenne, Wyoming
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $5/hr
- Minimal Budget
- Under $1,000
Hit Rate Solutions: Affordable Call Center ForSMEs US Businesses
Hit Rate Solutions provides high-quality customer support for global brands. As call center experts, reliability underscores our approach to inbound and outbound communications, wherein we help businesses exceed customer expectations daily... View all reviews
Top Services:
- Call Centers
- Phone Answering Services
- Customer Support
- Location
- Chicago, Illinois
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $7/hr
- Minimal Budget
- Under $1,000
Diving Into Technology
Riseup Labs is a global AI-first technology company delivering software, BPO, and CX solutions that help enterprises innovate faster, scale smarter, and grow sustainably. From Bangladesh to the world, we design and build reliable solutions and agentic workflows that drive real outcomes... View Riseup Labs's portfolio | View all reviews
Top Services:
- Mobile App Development
- Web Development
- eCommerce Development
- Software Development
- Product Design
- Show more
- Location
- Dhaka, Bangladesh
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 6 Projects Listed
You Have the Plans. We Have the People. Lets Grow Together.
EBQ is an outsourced sales and marketing organization that provides services to help companies scale... View EBQ's portfolio | View all reviews
Top Services:
- BPO
- Call Centers
- CRM Consulting
- Customer Support
- Show more
- Location
- Austin, Texas
- Number of Employees
- 100 - 249
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 5 Projects Listed
Nearshore Teams, Seamless Integration
In Remote Team Solutions, we believe in people and contributing to their lives. That's why we build a great place to work where we make sure all the talented staff is motivated, happy, doing a great job, and well remunerated. It's fantastic to see people's lives being changed at the same time that we are... View Remote Team Solutions's portfolio
Top Services:
- HR Outsourcing
- BPO
- Call Centers
- Location
- Las Vegas, Nevada
- Number of Employees
- 250 - 499
- Portfolios Count
- 6 Projects Listed
Explore Call Centers Specializations
Popular Services
Why People Trust DesignRush
Rated 4.8 on Google and 4.7 on Trustpilot, DesignRush Agency Directory is a reliable resource for finding appointment setting companies. We owe this to our executive selection team, which follows a strict screening process when featuring agencies on the platform, assessing key performance indicators, like portfolio, client reviews, and industry reputation.
Learn more about DesignRush Agency Ranking Methodology.
Sources
DesignRush sustains a directory of over 30,000 agencies categorized by service category, location, expertise and reviews. We build our database in two ways:
- Our dedicated team of agency experts actively search the web for top performing companies. We then pull information from their websites, online presence and client testimonials to verify their status and qualifications prior to listing.
- The agencies listed get notified of their profiles on the website and they can choose to claim it or not, which suggests their availability for more collaborations.
Agencies can also reach out to DesignRush and must go through the verification process prior to being listed.
B2B Appointment Setting Company Hiring Guide
What is an appointment setting company?
An appointment setting company is a specialized firm that schedules appointments for other businesses. These companies often serve businesses that rely on appointments for sales consultations, service offerings, or other business meetings.
The primary role of an appointment setting company is to handle the initial stages of sales and marketing outreach by contacting potential clients or leads, engaging them in conversation, and arranging a time for a more detailed discussion or presentation with a sales representative or service provider from the hiring company.
This service is precious in B2B (business-to-business) environments where establishing initial contact and securing face-to-face or virtual meetings can be crucial for closing sales and establishing partnerships.
Appointment setting companies use various tools and strategies to efficiently manage these tasks, including customer relationship management (CRM) systems, automated scheduling tools, and skilled telemarketing personnel. Their expertise helps their clients focus on closing deals and providing services rather than on the often time-consuming process of lead generation and appointment scheduling.
According to recent industry statistics, appointment setting companies are crucial in enhancing business growth. The appointment scheduling software market is set to grow by 13.1% by 2026. Local businesses have likewise seen an increase in revenue by 120% after adding online booking systems to their website. Meanwhile, over 46% of appointments are booked online.
For example, a US-based software company partnered with UnboundB2B to enhance its lead conversion rates by 178% using content syndication and email marketing. The company faced challenges expanding its customer base and generating quality leads across various sectors. UnboundB2B employed a targeted approach, including understanding the target audience, telemarketing, email marketing campaigns, and predictive analytics, resulting in 476 high-quality leads generated, a 72% increase in conversion rates, and a 93% boost in ROI over three months.
What does an appointment setting company do?
Appointment setting company specializes in scheduling meetings, calls, or appointments between clients and potential customers on behalf of businesses. They often use various communication channels such as phone, email, or online platforms to coordinate and confirm appointments, helping organizations to streamline their sales and outreach processes.
Appointment setting services usually include:
- Market research: Conducting in-depth analysis to understand market trends, target audience preferences, and competitor strategies, providing valuable insights for effective appointment setting campaigns.
- Lead generation: Identifying and qualifying potential leads through targeted strategies, ensuring a steady stream of prospects for appointment scheduling.
- B2B appointment setting: Facilitating appointments between businesses, ensuring seamless communication and coordination to drive business growth and partnerships.
- Customer support appointments: Managing and scheduling appointments for customer inquiries, support requests, and service consultations, enhancing customer experience and retention.
- Calendar management: Efficiently organizing and managing appointment schedules, ensuring optimal utilization of time and resources.
- Telemarketing services: Utilizing phone calls to promote products or services, generate leads, and schedule appointments, leveraging direct communication for practical appointment setting.
- Event scheduling: Coordinating and scheduling appointments for events, conferences, or seminars, ensuring smooth logistics and participant engagement.
- Reminder services: Sending timely reminders to clients and prospects about upcoming appointments, reducing no-shows, and optimizing appointment attendance rates.
- CRM integration and support: Integrating appointment scheduling systems with customer relationship management (CRM) software, streamlining data management, and enhancing customer engagement.
- Follow-up calls: Conducting follow-up calls post-appointment to gather feedback, address concerns, and nurture leads.
We can see the effectiveness of appointment setting services in the success story presented by SalesRoads. The company helped Kuebix, a transportation management system provider, overcome challenges in converting freemium users to paying customers and engaging with enterprise accounts. It established a dedicated inside sales team that booked 966 appointments with prominent enterprises, significantly enhancing Kuebix's market reach.
What is the difference between an appointment setting company and a BPO company?
The difference between an appointment setting company and a BPO company lies primarily in their scope of services and focus. While both companies provide services that help other businesses improve their operations, appointment setting companies are more niche and focused on scheduling and lead management. In contrast, BPO companies offer a more comprehensive range of services, including outsourcing several business functions.
Appointment setting companies primarily focus on the following:
- Generating leads and scheduling appointments
- Creating and updating contact databases
- Developing targeted marketing strategies
- Facilitating meetings and follow-ups
- Virtual meeting support
BPO companies' areas of expertise typically include:
- Customer service outsourcing
- Technical support
- Data entry and processing
- Human resources (HR) outsourcing
- Accounting and finance services
- IT support and development
How much does the appointment setting cost?
Appointment setting typically costs between $500 and $5,000 for a set number of appointments. Besides flat rate, other pricing models include:
- Hourly rate, which usually ranges from $15 to $100
- Commission-based fee, which can be between 1% and 30 of the resulting sale
- Pay-per-appointment rate, which can range from $20 to $200
The precise cost of appointment setting services is influenced by the complexity of the sales process, the industry targeted, the geographical location, and the expertise required to engage potential clients effectively. The volume of appointments needed and the payment structure (e.g., per appointment or monthly retainer) also significantly impact the pricing.
The top 50 appointment setting companies on DesignRush charge an average of $22 per hour. Around 3.7% accept projects with a minimum budget of less than $1,000, while 2.9% require a $50,000+ minimum budget.
Why should you hire an appointment setting company?
You should hire an appointment setting company to streamline your scheduling processes and enhance your sales team's efficiency. These companies specialize in managing calendars, ensuring that your team can focus on closing deals rather than juggling appointments. Their lead qualification and appointment management expertise can significantly increase conversion rates and improve business productivity.
Appointment setting services benefits include the following:
- Time savings: These companies streamline sales processes, reduce costs, and provide quality leads, freeing up your sales team to focus on converting leads effectively.
- Growing your contact database: They ensure your database is up-to-date and well-analyzed, leading to better targeting and improved accuracy in reaching potential clients.
- Increased sales ROI: With a tailored approach and a focus on client goals, appointment setting services can significantly boost your return on investment by targeting the right prospects.
- Specialized services: These companies offer expertise in specific industries, ensuring that your appointments are with qualified leads relevant to your business.
- Marketing strategy development: They help develop effective marketing strategies using digital channels like email, SEO, social media, and Google Ads, leading to a steady stream of qualified leads.
An example of the advantages an appointment setting company can bring in the case of Sekisui Chemical, a Japanese company specializing in thermal management solutions. The business partnered with Belkins, an appointment setting company, and in four months, they secured 21 appointments, including 6 with their top-choice clients, leading to a 15% success rate in closing deals.
Belkins encountered challenges in reaching a niche market and limited locations but overcame these obstacles through thorough lead research and an account-based strategy. This effort generated 800 leads, booked 21 meetings, and paved the way for potential deals with three companies.
How do I choose an appointment setting company?
Choose an appointment setting company by following these comprehensive steps:
- Define your goals and requirements: Start by clearly defining what you want to achieve with appointment setting services. Consider your target audience, industry specialization, lead generation objectives, and desired outcomes.
- Research and shortlist companies: Conduct thorough research to identify potential appointment setting companies that align with your goals. Look for companies with a proven track record, positive client testimonials, industry experience, and a good reputation.
- Send a Request for Proposal (RFP): Prepare a detailed RFP outlining your requirements, expectations, budget, timeline, and any specific criteria you have. Send the RFP to your shortlisted companies and request proposals from them.
- Interview potential candidates: Schedule interviews with the companies that submit compelling proposals. Use these interviews to discuss their approach, strategies, tools, team expertise, reporting mechanisms, and how they plan to meet your goals.
- Evaluate external resources: Consider involving external resources like industry experts or consultants if you need additional expertise or guidance in evaluating appointment setting companies.
- Review proposals and conduct due diligence: Carefully review the proposals you receive, considering factors such as pricing, services offered, service level agreements (SLAs), reporting transparency, data security measures, and past performance metrics.
- Check references and client testimonials: Reach out to the companies' references and existing clients to get insights into their experiences. Pay attention to feedback regarding communication, results delivered, and overall satisfaction.
- Compare and analyze: Compare the proposals, interview feedback, due diligence findings, references, and client testimonials to make an informed decision.
- Make a decision and negotiate terms: Based on your analysis, select the appointment setting company that best meets your requirements. Negotiate terms, pricing, and contract details to ensure a mutually beneficial partnership.
- Monitor progress and provide feedback: Once you've engaged with the appointed company, monitor their progress closely. Provide feedback regularly and address any concerns promptly to ensure a successful partnership.
Do you need help finding a suitable appointment setting company? Visit our Marketplace and let us know the details of your project. We'll find the top candidates that suit your needs for free!
What are the key success metrics utilized by appointment setting companies?
The key success metrics utilized by appointment setting companies are the following:
- Number of appointments set: Reflects the total number of appointments secured.
- Appointment show rate: Indicates the percentage of scheduled appointments attended by prospects.
- Call-to-appointment ratio: Measures the effectiveness of calls in securing appointments.
- Lead quality score: Assesses lead quality and conversion potential.
- Client retention rate: Gauges client satisfaction and loyalty.
- Conversion rates: Percentage of appointments that lead to sales.
- Average time to secure an appointment: The average time it takes for an appointment setter to schedule a meeting with a potential client.
What questions do I ask when hiring an appointment setting company?
When hiring an appointment setting company, asking the right questions will ensure they align with your needs and expectations.
Consider asking the following:
Relevant Background
- What experience do you have in appointment setting for our industry?
- Can you provide examples of successful appointment setting campaigns you've executed?
- How do you stay updated with industry trends and best practices in appointment setting?
- How do you train your appointment setters, and what qualifications do they possess?
- What is your success rate with clients in our industry over the past year?
Company Services and Processes
- What services do you offer as part of your appointment setting packages?
- How do you qualify leads before scheduling appointments?
- What tools and technologies do you use to manage appointments and track results?
- Can you explain your process for integrating with a client's existing CRM systems?
- How do you handle data privacy and security in your appointment setting operations?
The Project
- How do you customize appointment setting strategies based on each client's unique needs?
- What is your approach to handling objections and ensuring appointments are attended?
- How do you measure and report on the success of appointment setting campaigns?
- What follow-up procedures do you implement to ensure long-term engagement after the initial appointment?
What are the best B2B appointment setting companies in the U.S.?
The best appointment setting companies in the United States are:
- AnswerConnect
- 4.8 stars on DesignRush (5 reviews)
- 4.8 stars on Google (112 reviews)
- Top clients: Early Impact, CPC Direct, Fujitsu, Old Castle
- The Digital Edge
- 4.6 stars on DesignRush (3 reviews)
- Top clients: Cerulaxis, Stay Branded, PatPat, 3DRose
- Pipeful
- 5.0 stars on DesignRush (41 reviews)
- Top clients: Google, Societe Generale, Seismic, Microsoft
- Â MKC Agency
- 4.9 stars on DesignRush (20 reviews)
- 5.0 stars on Google (8 reviews)
- Top clients: CacheFly, Tech Stack Advertising, Justine the Witch, JK Tech
- Belkins
- 4.9 stars on DesignRush (13 reviews)
- 4.8 stars on Google (5 reviews)
- Top clients: Alectric Renewables, Bagcorp, Custom Channels, Appruv
About The Author and Expert Reviewer
Bojana Trajcheva is a seasoned content editor and innovation researcher with extensive experience in the tech and marketing industries. Formerly Editor-in-Chief at Studentsko Eho, she developed a strong foundation in content creation and editorial leadership. Bojana further honed her skills in senior innovation research roles and now brings this combined expertise to her work as an editor at DesignRush.
Andrija Savić is an accomplished and highly competent sales professional with record-breaking achievements. His work at BSC Kragujevac, a leading European NGO affiliated with SPARK Netherlands, resulted in a 24% increase in course completion rates. While at Global Media Box, his team contributed 26.5% of the company's monthly sales in just seven months. Since becoming the Director of Client Relationships at DesignRush, the business has gained a 700% revenue increase, a testament to his proven competency and dedication to customer satisfaction.