Jessica Michalak Review from Google

1.0 ★

Jessica Michalak's Review Sourced from Google

Was recommended Nexa for an after-hours answering service and things seemed fine until they weren’t. One of my colleagues noticed we hadn’t received a call summary in a while, and we eventually found out they hadn’t taken a single call in over TWO months. When I called to ask why calls weren’t being forwarded, and why we were never notified, I was told they “have too many customers to keep an eye on each one.” Despite this, we were billed every month, even though they didn’t answer one call. I was told a supervisor would follow up. No one ever did. Our IT team confirmed multiple times that it wasn't an issue on our end but that was what Nexa claimed it to be. After sending two additional emails with no response, I finally emailed to cancel. Only then did I hear back, receiving a cancellation form and a generic “sorry to see you go.” Don’t waste your time. This is not a legitimate answering service if customer support is essentially nonexistent.

Jahidul Islam Review from Google

5.0 ★

Jahidul Islam's Review Sourced from Google

Coordination-focused role with cross-team interaction Pros: Regular interaction with developers, clients, and management helps build strong communication and coordination skills. Cons: Managing multiple stakeholders at the same time can be challenging. Advice to Management: Clearer role boundaries would help reduce dependency-related delays.

SAHED HOSHEN Review from Google

5.0 ★

SAHED HOSHEN's Review Sourced from Google

"Choosing Mysoft Heaven (BD) LTD was the best decision! They combined innovation with flawless execution, delivering our project on time and beyond our expectations. Amazing work!"

SM Nasim Abbas Review from Google

5.0 ★

SM Nasim Abbas's Review Sourced from Google

"I've been using There software for my small business, and I can't imagine going back to the old way of doing things. It has simplified so many tasks, saving me hours of work each week. Their support team is always there to help if I need anything!"