Our expert analysts ranked the top B2B sales outsourcing companies that can help you grow your sales strategy. Browse our top-tier list of agencies by cost, reviews, size and more to find the right partner for your company.

Best B2B Sales Outsourcing Services

314 Companies - Rankings updated: August 23, 2026

DesignRush evaluates all call center providers based on its expertise, success stories, and verified client reviews. Some listings may be paid.

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  • Hugo

    Verified Verified by the DesignRush team for authenticity and credibility.

    World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages

    Hugo deploys dedicated inbound and outbound call center teams across 60+ languages, with 24/7 coverage and 99.9% uptime. Its university-educated agents deliver 88% first call resolution. The call center provider is ISO 27001, HIPAA, and SOC 2 certified...

    Top Services:

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed

    Hugo Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Translation Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Google
    • Meta
    • Outschool
    • Topicals
    • Attentive
    • Faire
    • Sakara
    • Aurora
    Data sourced from the agency's DesignRush profile

    Hugo Reviews & Testimonials

    • Greg Digneo
      Greg Digneo founder at content guppy
      5.0 ★

      B2B Review from Greg Digneo

      Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.

    • Nimmit Shah
      Nimmit Shah Owner at Pi Asset Management Ltd
      5.0 ★

      BPO Review from Nimmit Shah

      Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.

    • Jambu Subramanian
      Jambu Subramanian Senior Manager of Operations at Kasha Global
      5.0 ★

      Customer Support Review from Jambu Subramanian

      Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
    Visit Website View Profile
    4.8 4.8 (8)
    5.0 5.0 (9)

  • Influx

    Verified Verified by the DesignRush team for authenticity and credibility.

    Influx.com are the experts in on-brand 24/7 customer support, since 2013..

    Influx staffs dedicated call center teams for inbound, outbound, and after-hours coverage across the Americas, Europe, and APAC. Since 2013, the call center provider has served 750+ brands on month-to-month plans with no lock-in and a 7-day launch window...

    Top Services:

    • Customer Support
    • Call Centers
    • BPO
    • HR Outsourcing
    • AI Development
    • Show more
    Location
    West Hollywood, California
    Number of Employees
    1000 & Up
    Portfolios Count
    2 Projects Listed

    Influx Services

    • Customer Support
    • Call Centers
    • BPO
    • HR Outsourcing
    • AI Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Linktree
    • Meshki
    • Casely
    • BearPaw
    • Asana Rebel
    • Classpass
    • QSIC
    • Autopilot
    • Melinda Maria
    • Yazio
    Data sourced from the agency's DesignRush profile
    Visit Website View Profile

  • Addlium

    Implementing Social Selling Approach to Boost B2B Sales

    Implementing Social Selling Approach to Boost B2B Sales

    Addlium is your trusted partner for outsourced sales and lead generation services. We help B2B companies enrich their pipeline and boost sales consistently...

    Top Services:

    • BPO
    • Content Marketing
    • Business Consulting
    • Market Research
    • Social Media Marketing
    • Show more
    Location
    Kyiv, Ukraine
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    36 Projects Listed
    View Profile
    5.0 5.0 (62)

  • BetterQA

    Next gen of QA, riding the wave of agentic pipelines.

    Next gen of QA, riding the wave of agentic pipelines.

    BetterQA is a Cluj-Napoca based software testing company that has built 8 proprietary tools to power modern QA. We help startups and enterprise teams ship safer, more reliable software through practical, real-world testing services. We go beyond finding bugs, we help teams grow with confidence...

    Top Services:

    • Software Testing
    • IT Services
    • Cybersecurity
    • DevOps Consulting
    • Business Consulting
    • Show more
    Location
    Cluj-Napoca, Romania
    Number of Employees
    50 - 99
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    8 Projects Listed
    View Profile
    5.0 5.0 (31)

  • Callbox

    Grow Your Sales Pipeline With Human + AI

    Grow Your Sales Pipeline With Human + AI

    Founded in 2004 and headquartered in Encino, California, Callbox Inc. is a global leader in outsourced B2B lead generation, appointment setting, and event marketing. With over 20 years of experience and a multilingual team servicing APAC, LATAM, and EMEA, the agency supports medium-sized businesses to...

    Top Services:

    • Managed Services
    • Cloud Consulting
    • Digital Marketing
    • ERP Consulting
    • CRM Consulting
    • Show more
    Location
    Los Angeles, California
    Number of Employees
    500 - 999
    Portfolios Count
    100 Projects Listed
    View Profile
    4.8 4.8 (5)
    4.1 4.1 (48)

  • Vinova

    Award-winning Singapore-based IT solutions company with over 15 years of experience.

    Award-winning Singapore-based IT solutions company with over 15 years of experience.

    Top 10 Web and Mobile App Developer in Singapore | ISO Certified | Top 100 Singapore's fastest-growing companies 2024...

    Top Services:

    • Software Development
    • Mobile App Development
    • Web Development
    • Blockchain
    • AI Development
    • Show more
    Location
    Singapore, Singapore
    Number of Employees
    250 - 499
    Average Hourly Rate
    $30/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    16 Projects Listed
    View Profile
    5.0 5.0 (37)
    4.9 4.9 (36)

  • Pipeful

    Qualified Leads In Your Pipeline

    Qualified Leads In Your Pipeline

    Pipeful runs B2B appointment setting and lead generation campaigns using AI-assisted targeting, cold email outreach, and SDR-led qualification across 180+ countries. The agency draws from a database of 300 million verified business emails spanning 75+ industries and serves clients globally...

    Top Services:

    • Email Marketing
    • Direct Marketing
    • Call Centers
    Location
    San Francisco, California
    Number of Employees
    100 - 249
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    6 Projects Listed
    View Profile
    5.0 5.0 (41)

  • Tech2globe

    Your Partner in AI-Enabled Development, Marketing, eCommerce, Data Management, BI and Ops.

    Your Partner in AI-Enabled Development, Marketing, eCommerce, Data Management, BI and Ops.

    Tech2Globe provides inbound and outbound call center services as part of its BPO-KPO division, covering customer support, telemarketing, lead generation, virtual assistance, and call center monitoring. With 14+ years of operation and 12,000+ completed projects, it holds a 4.9 rating on DesignRush...

    Top Services:

    • Digital Marketing
    • Web Development
    • eCommerce Development
    • Web Design
    • Social Media Marketing
    • Show more
    Location
    New York City, New York
    Number of Employees
    250 - 499
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    16 Projects Listed
    View Profile
    4.9 4.9 (21)

  • Belkins

    Close more deals with ROI-focused lead acquisition

    Close more deals with ROI-focused lead acquisition

    Belkins runs outbound lead generation for B2B companies across 50+ industries, using cold calling, email, and LinkedIn to book 100 to 400 qualified appointments per year per client. Founded in 2017, the call center company has received multiple Stevie Awards...

    Top Services:

    • Email Marketing
    • BPO
    • CRM Consulting
    • Business Consulting
    • Direct Marketing
    • Show more
    Location
    Dover, Delaware
    Number of Employees
    250 - 499
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    18 Projects Listed
    View Profile
    4.9 4.9 (16)
    4.0 4.0 (8)

  • DMT Business Development

    Do More Than Business Development and Beyond

    Do More Than Business Development and Beyond

    DMT Business Development runs cold calling, appointment setting, and multichannel lead generation campaigns for B2B companies across 30 countries. The Ottawa-based agency has delivered 2M+ leads and 10,000+ appointments over 7 years, with clients averaging a 2-5% prospect-to-appointment conversion rate...

    Top Services:

    • BPO
    • Email Marketing
    • Call Centers
    • Digital Marketing
    • Content Marketing
    • Show more
    Location
    Ottawa, Canada
    Number of Employees
    50 - 99
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    14 Projects Listed
    View Profile
    4.9 4.9 (14)
    5.0 5.0 (4)

  • Munzai Solutions

    SDR Teams, Lead Generation & Call Center Services for B2B Companies

    SDR Teams, Lead Generation & Call Center Services for B2B Companies

    Munzai Solutions provides B2B call center services covering cold calling, inbound call management, and customer support, with each engagement staffed by dedicated SDRs working 40 hours per week. The call center company's packages include a US-based dialer, project manager, and weekly reporting...

    Top Services:

    • Customer Support
    • Business Consulting
    • Call Centers
    • Email Marketing
    • CRM Consulting
    • Show more
    Location
    Manchester, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $35/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    12 Projects Listed
    View Profile
    4.8 4.8 (18)

  • SupportYourApp

    AI-Powered Support-as-a-Service Company Focused on the Tech Industry

    AI-Powered Support-as-a-Service Company Focused on the Tech Industry

    SupportYourApp runs outsourced call center, technical support, live chat, and help desk operations for 250+ companies including Mastercard, Calm, and MacPaw. Since 2010 the agency has expanded to 30+ countries and 60+ languages, deploying AI Voice Agents and chatbots alongside human teams...

    Top Services:

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Staff Augmentation
    • Show more
    Location
    Wilmington, Delaware
    Number of Employees
    1000 & Up
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    17 Projects Listed
    View Profile
    4.9 4.9 (9)
    5.0 5.0 (1)

  • The Telemarketing Company

    Agile, High Performance Voice Contact Services since 1990

    Agile, High Performance Voice Contact Services since 1990

    The Telemarketing Company has worked with telemarketing, telesales, lead generation, appointment setting, inbound call handling, and telephone market research since 1990. Operating 220+ seats with multilingual native-language speakers, it holds ISO 27001, ISO 9001, FCA, PCI Level 4, and MRS accreditations...

    Top Services:

    • Market Research
    • Customer Support
    • Call Centers
    • Phone Answering Services
    • Digital Marketing
    • Show more
    Location
    Brighton, United Kingdom
    Number of Employees
    100 - 249
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed
    View Profile
    4.8 4.8 (6)
    4.1 4.1 (22)

  • LeadBuds

    Transforming Sales Growth Through Science

    Transforming Sales Growth Through Science

    LeadBuds is a B2B lead generation, appointment setting, SDR outsourcing, and call center company, combining LinkedIn outreach, email campaigns, Telegram outreach, and paid advertising. Founded in 2017, the agency serves fintech, healthcare, and Web3 companies with AI-assisted outreach strategies...

    Top Services:

    • Email Marketing
    • Business Consulting
    • BPO
    • Market Research
    • Phone Answering Services
    • Show more
    Location
    Kyiv, Ukraine
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    View Profile
    4.9 4.9 (10)

  • Uniquesdata

    Your trusted Data Entry Outsourcing & Web Research Partner

    Your trusted Data Entry Outsourcing & Web Research Partner

    Uniquesdata is a global data management outsourcing company providing a wide range of solutions, including data entry, market research, data digitization, data processing, data conversion, data analytics, scanning and indexing, and web research services...

    Top Services:

    • BPO
    • Market Research
    • Transcription Services
    • Logo Design
    • Branding
    • Show more
    Location
    Ahmedabad, India
    Number of Employees
    100 - 249
    Average Hourly Rate
    $5/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    20 Projects Listed
    View Profile
    4.9 4.9 (14)
    3.7 3.7 (7)

  • Martal Group

    Your On-Demand Sales Team

    Your On-Demand Sales Team

    Martal Group runs outsourced B2B cold calling, appointment setting, lead generation, and SDR programs for companies across SaaS, fintech, cybersecurity, healthcare, and manufacturing, powered by 200+ onshore sales executives and proprietary AI outreach...

    Top Services:

    • Email Marketing
    • Digital Marketing
    • Social Media Marketing
    • BPO
    • Digital Strategy
    • Show more
    Location
    Toronto, Canada
    Number of Employees
    50 - 99
    Average Hourly Rate
    $45/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    5 Projects Listed
    View Profile
    4.8 4.8 (6)
    4.1 4.1 (23)

  • Vareweb

    Web Design, Digital Marketing & Automation Agency

    Web Design, Digital Marketing & Automation Agency

    Vareweb is a Dallas-based web design, digital marketing and GoHighLevel automation agency helping businesses build stronger digital experiences, improve visibility and convert more leads...

    Top Services:

    • Web Design
    • Web Development
    • Digital Marketing
    • Logo Design
    • eCommerce Development
    • Show more
    Location
    Dallas, Texas
    Number of Employees
    100 - 249
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    15 Projects Listed
    View Profile
    4.6 4.6 (3)
    5.0 5.0 (10)

  • IntelligentBee

    Support That Drives Retention

    Support That Drives Retention

    Handling 180,000+ customer interactions per month with a sub-2-minute SLA, IntelligentBee provides outsourced customer support, technical support, IT support, multilingual support, phone, live chat, email, and social media support. The call center firm caters to SaaS, eCommerce, and healthcare companies...

    Top Services:

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • AI Development
    • Show more
    Location
    Iași, Romania
    Number of Employees
    250 - 499
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    7 Projects Listed
    View Profile
    4.6 4.6 (3)
    4.4 4.4 (12)

  • ProtelBPO

    Protel BPO, nothing matters more than how your customers view your brand how they interact with it

    Protel BPO, nothing matters more than how your customers view your brand how they interact with it

    Protel BPO provides inbound voice, outbound voice, live chat, and back-office outsourcing from two call center locations in Belize, operating in US Central and Mountain time zones with native English and bilingual Spanish agents. Since 2012, it has served retail, healthcare, and travel clients...

    Top Services:

    • Call Centers
    • BPO
    • Customer Support
    • Phone Answering Services
    • Show more
    Location
    Belize City, Belize
    Number of Employees
    500 - 999
    Average Hourly Rate
    $14/hr
    Minimal Budget
    $50,000 & Up
    View Profile
    4.8 4.8 (8)

  • Helpware

    End-to-end CX solutions that delight customers.

    End-to-end CX solutions that delight customers.

    Helpware CX is a call center company that runs inbound and outbound call centers across 19+ locations in 11 countries, supporting 45+ languages. The agency posts 90% CSAT and holds 30+ industry awards including the IAOP Global Outsourcing 100 and a Gold Stevie Award. Clients average a 5-year partnership...

    Top Services:

    • Customer Support
    • BPO
    • Call Centers
    • Phone Answering Services
    • Business Consulting
    • Show more
    Location
    Lexington, Kentucky
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    17 Projects Listed
    View Profile
    4.6 4.6 (3)
    4.3 4.3 (6)

  • Tinkogroup

    AI Data Enablement Partner [data annotation, labelling, validation]

    AI Data Enablement Partner [data annotation, labelling, validation]

    Tinkogroup is an AI data enablement partner delivering expert annotation, labeling, and validation services that power reliable machine learning models and intelligent systems fully GDPR-compliant for secure collaboration...

    Top Services:

    • BPO
    • Email Marketing
    • AI Development
    Location
    Tallinn, Estonia
    Number of Employees
    50 - 99
    Average Hourly Rate
    $12/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    7 Projects Listed
    View Profile
    4.5 4.5 (2)
    5.0 5.0 (28)

  • Face for Business

    With 3.6 million calls handled and 97.6% answered within three rings, Face For Business providestelephone answering, virtual receptionist, outsourced switchboard, appointment booking, and live chat services to UK businesses across legal, healthcare, construction, accountancy, and retail sectors...

    Top Services:

    • Phone Answering Services
    • Call Centers
    • Customer Support
    Location
    Burscough, United Kingdom
    Number of Employees
    Under 49
    Portfolios Count
    5 Projects Listed
    View Profile
    4.6 4.6 (3)
    5.0 5.0 (102)

  • Scalemill

    Lead Generation For B2B SAAS Companies

    Lead Generation For B2B SAAS Companies

    Scalemill runs human-first, AI-enabled SDR teams for B2B SaaS companies, handling appointment setting, outbound lead generation, customer support, customer success, and sales operations across 20+ countries...

    Top Services:

    • Customer Support
    Location
    Sheridan, Wyoming
    Number of Employees
    100 - 249
    View Profile
    4.8 4.8 (5)

  • Appointment Setter Online

    We Book the Meetings, You Close the Deal.

    We Book the Meetings, You Close the Deal.

    Appointment Setter Online delivers outsourced appointment setting and lead generation through dedicated SDRs assigned by client fit, covering outbound prospecting, inbound qualification, telemarketing, and customer support. To date, the call center provider reports 75,000+ verified sales bookings...

    Top Services:

    • BPO
    • Phone Answering Services
    • Customer Support
    • Digital Marketing
    • Social Media Marketing
    • Show more
    Location
    Albany, New York
    Number of Employees
    500 - 999
    Average Hourly Rate
    $5/hr
    Portfolios Count
    8 Projects Listed
    View Profile
    4.8 4.8 (5)

  • Top Customer Service

    Redefining Customer Experience

    Redefining Customer Experience

    Top Customer Service is an AI-assisted call center and BPO company, combining human agents with AI tools to deliver 24/7 inbound call handling, outbound support, live chat, and virtual assistant services. The agency caters to clients across eCommerce, media, entertainment, and automotive sectors...

    Top Services:

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Show more
    Location
    Albany, New York
    Number of Employees
    500 - 999
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    26 Projects Listed
    View Profile
    4.3 4.3 (1)

  • Raya Contact Center

    FIRST CLASS CX DOMAIN EXPERTISE

    FIRST CLASS CX DOMAIN EXPERTISE

    RAYA Customer Experience is a world-class business process outsourcing (BPO) and contact center outsourcing (CCO) service provider offering customer experience management, seat rental solutions, back-office, and digital services to global clients, including global Fortune 1000 companies in Europe, the Middle...

    Top Services:

    • Phone Answering Services
    • BPO
    • Call Centers
    • HR Outsourcing
    • Customer Support
    • Show more
    Location
    Giza, Egypt
    Number of Employees
    250 - 499
    Average Hourly Rate
    $100/hr
    Portfolios Count
    2 Projects Listed
    View Profile
    4.6 4.6 (3)

  • AnswerConnect

    People-powered answering service

    People-powered answering service

    AnswerConnect offers 24/7 live call answering, inbound call center solutions, live chat, and appointment scheduling for businesses across legal, healthcare, real estate, IT, and franchise sectors. Voted Best Answering Service for 2026, the call center company answers 99% of calls within four rings...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • Customer Support
    Location
    Portland, Oregon
    Number of Employees
    1000 & Up
    Minimal Budget
    Under $1,000
    View Profile
    4.8 4.8 (6)
    4.8 4.8 (269)

  • Simply Contact

    Support Operations Partner for High-Stakes Industries

    Support Operations Partner for High-Stakes Industries

    Simply Contact handles customer requests across 30 languages through 850+ agents, delivering omnichannel customer support, multilingual hubs, help desk outsourcing, back-office BPO, and AI-powered solutions. The European agency holds PCI DSS, ISO 27001, ISO 27701, HIPAA, and GDPR certifications...

    Top Services:

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Show more
    Location
    Warsaw, Poland
    Number of Employees
    500 - 999
    Average Hourly Rate
    $10/hr
    Portfolios Count
    5 Projects Listed
    View Profile
    4.5 4.5 (2)
    4.1 4.1 (53)

  • Leadium

    US-Based Outbound SDR Agency. Boutique. Multi-Channel. Real Pipeline.

    US-Based Outbound SDR Agency. Boutique. Multi-Channel. Real Pipeline.

    Leadium builds each engagement around channel-optimized lead research, identifying whether each prospect is best reached by phone, email, or LinkedIn before outreach begins. Thefirm provides outbound and inbound appointment setting, cold calling, data sourcing, and deliverability management...

    Top Services:

    • Email Marketing
    • BPO
    • CRM Consulting
    • Business Consulting
    • Direct Marketing
    • Show more
    Location
    Las Vegas, Nevada
    Number of Employees
    50 - 99
    Average Hourly Rate
    $50/hr
    Minimal Budget
    Under $1,000
    View Profile
    4.6 4.6 (3)
    5.0 5.0 (6)

  • Away Digital Teams

    We find, build and manage remote teams.

    We find, build and manage remote teams.

    Away Digital Teams specializes in recruiting and managing top talent in Vietnam for businesses seeking to establish and oversee remote teams. Our comprehensive service ensures seamless team building and management, enabling companies to thrive in today's digital landscape...

    Top Services:

    • Digital Services
    • Web Development
    • Software Testing
    • Mobile App Development
    • Software Development
    • Show more
    Location
    St Kilda, Australia
    Number of Employees
    250 - 499
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $25,000 - $50,000
    Portfolios Count
    4 Projects Listed
    View Profile

  • Bandalier

    Bringing people and organizations together

    Bringing people and organizations together

    Acquired by Execo in 2023, Bandalier delivers AI-powered outsourced SDR, BDR, and compliance teams drawn from the top 2% of applicants, guaranteeing at least 100 cold calls and 60 personalized emails per business day. The agency has served 100+ clients across SaaS, fintech, MedTech, and IT...

    Top Services:

    • Call Centers
    Location
    Binghamton, New York
    Number of Employees
    Under 49
    Portfolios Count
    2 Projects Listed
    View Profile
    4.5 4.5 (2)
    2.5 2.5 (2)

  • Blue Valley Marketing

    Expect more from your Contact Center Partner.

    Expect more from your Contact Center Partner.

    Blue Valley Marketing runs inbound and outbound call center operations covering lead generation, B2B telemarketing, customer service, omnichannel support, market research, customer win-back, live chat, and order processing. It operates with bilingual support from offices in Kansas and California...

    Top Services:

    • Call Centers
    • Customer Support
    • BPO
    • Phone Answering Services
    • Show more
    Location
    Home, Kansas
    Number of Employees
    250 - 499
    View Profile
    4.7 4.7 (4)
    2.4 2.4 (16)

  • Interinnova

    AI-Powered Software Development & Global Talent

    AI-Powered Software Development & Global Talent

    Your AI-Powered Agile engineering team. At Interinnova, we design, build, and launch software with AI helping companies improve results, optimize costs, and accelerate growth. We work with top talent across Latin America and Spain, supported by a strong partner network...

    Top Services:

    • Mobile App Development
    • Web Development
    • Software Development
    • Staff Augmentation
    • IT Services
    • Show more
    Location
    Buenos Aires, Argentina
    Number of Employees
    50 - 99
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    10 Projects Listed
    View Profile

  • Market Options Center

    At Market Options Center, All is possible!

    At Market Options Center, All is possible!

    Our call center experts can streamline your customer interactions, ensuring your business excels in today’s global landscape. With proven results and commitment to excellence, we transform every customer care project into a productive operation...

    Top Services:

    • Digital Marketing
    • Call Centers
    Location
    Abomey Calavi, Benin
    Number of Employees
    250 - 499
    Average Hourly Rate
    $5/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    2 Projects Listed
    View Profile
    4.3 4.3 (1)
    4.6 4.6 (12)

  • Hire Live Support Inc

    We talk, We Listen, We Provide Solutions

    We talk, We Listen, We Provide Solutions

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B2B Sales Outsourcing Company Hiring Guide

What is a B2B sales outsourcing company?

A B2B sales outsourcing company is a company that helps businesses manage their sales process by providing experts who act as an extended sales team. Outsourced sales representatives offer specialized expertise in generating leads, handling inbound or outbound calls, and closing deals with other businesses. B2B sales outsourcing companies elevate sales processes to give businesses an edge over their competitors. 

The 2022 B2B Buyer Behavior Survey emphasized that a sales representative’s knowledge positively influenced 72% of buyers in choosing a seller. It indicates that B2B buyers are abandoning the traditional buyer process, with web searches, peer recommendations, review sites, and social media playing a critical role in seller selection. 

Businesses are struggling to stand out in the overloaded content landscape, particularly email marketing, where the B2B email open rate is only around 15%. Hiring a B2B sales outsourcing company can address these challenges. With experienced sales reps trained to connect with customers and close deals, businesses can expect to increase their leads and elevate sales process. 

This is demonstrated by the case study of JK Tech, a managed service provider (MSP) specializing in the legal and construction industry. Their team contacted MKC Agency to address its declining sales caused by ineffective marketing and fierce competition. 

MKC Agency implemented a comprehensive lead generation strategy by conducting in-depth research to create a targeted buyer persona and determine the firm’s unique selling propositions (USP). It also integrated GlassHive and HubSpot for customer service management (CRM) and JK Tech’s sales sequence. The agency provided expert sales development representative (SDR) training leading to the following results: 

  • $1 million revenue increase in 18 months 
  • Significant cost savings throughout the campaign 
  • Improved productivity within the company 

Improved sales are one of the many positive results of investing in B2B sales outsourcing services. With 65% of businesses outsourcing sales processes, it will remain relevant in the coming years. This is emphasized by its projected market growth rate reaching $6.5 billion by 2028. 

What do B2B sales outsourcing companies do?

B2B sales outsourcing companies employ highly skilled salespeople from which businesses can choose to expand their internal sales department. They take charge of an aspect of the sales funnel or implement it end-to-end, from boosting and streamlining to enhancing the business’s internal team’s sales capabilities. 

Some of the most common services that B2B sales outsourcing companies provide include: 

  • Lead generation: Finding potential customers interested in a business’s product or service. This involves market research, targeted marketing campaigns, and capturing qualified leads. 
  • Lead qualification: Assessing leads based on the buyer persona of a business to increase sales conversions, saving the client time and money by targeting qualified B2B leads. 
  • Sales outreach: Initiating contact with qualified leads through email, phone calls, and social media. 
  • Appointment setting: Scheduling meetings, calls, or product demos between the internal sales team and interested B2B buyers to ensure smooth communication between the client and qualified B2B leads. 
  • Sales training: Providing training programs to improve the business’s internal sales force, especially in prospecting, pitching, negotiation, and objection handling. These mentorship programs can equip the client’s internal team with the necessary techniques, tools, and tailored feedback to improve the B2B company’s sales performance. 
  • Sales asset development: Creating customized sales presentations and marketing materials to effectively position the product or service for B2B buyers. Outsourced B2B sales companies develop an end-to-end sales journey guide, including industry-specific best practices and strategies, to support B2B solutions providers in customer acquisition and interactions throughout the sales cycle. 
  • Deal closing: Handling the overall sales management, including deal closing, where the B2B sales outsourcing company takes over the final purchase agreements, including pricing, contract length, and service level agreements (SLA). They ensure all terms and conditions are clearly outlined, communicated, and agreed upon by both parties. 

Sekisui Products LLC, a Japanese plastics manufacturer based in the US, struggled with lead generation in its niche market. It sought the help of Belkins to reach out to new prospective companies but only within the United States. 

Belkins performed in-depth research to ensure that lead qualification will be more precise, targeting companies that will increase the conversions significantly. The team set up five to six appointments monthly, which led to the following results: 

  • 800 leads were generated in total  
  • 21 meetings were booked in four months 
  • Six appointments booked with high-profile clients and one online appointment with one of the leading automotive manufacturing companies in the US 
  • 15% deal closing ratio 

How much do B2B sales outsourcing services cost?

B2B sales outsourcing services cost starts at $15,000 a month for basic sales strategy. However, the final cost of hiring a B2B sales outsourcing company will depend on the number of sales representatives hired, the type of service, the industry, the location, business goals, and the timeline.  

To accommodate B2B needs, B2B sales outsourcing companies use different pricing models, such as: 

  • Hourly rate: Best for short-term projects or tasks such as a one-time consultancy or a short lead generation campaign, and projects requiring a high level of expertise or customization. Charging hourly enables businesses to scale their sales outsourcing as needed.  
  • Pay-per-appointment (PPA): This pricing model is for businesses needing to generate high-quality appointments. Through PPA, outsourced B2B sales agents become motivated to acquire qualified leads based on the agreed-upon cost. 
  • Retainer fee: B2B outsourcing companies use this pricing model when a dedicated team plays a significant part in the sales funnel process. A retainer fee can be settled monthly, quarterly, or annually and is usually used in long-term partnerships.   

The cost of B2B sales outsourcing services also varies based on specific services: 

On DesignRush, the top 50 B2B sales outsourcing companies charge an average of $59/hour. Roughly 11% of the B2B sales outsourcing services on DesignRush accept projects with a minimum budget of less than $1,000, while 33.6% require a $50,000+ minimum budget. 

Why should you hire a B2B sales outsourcing company?

You should hire a B2B sales outsourcing company to open your business to broader sales opportunities, empowered by an extended team of sales experts.  

They can elevate your end-to-end sales funnel by:  

  • Reducing costs: Building an in-house sales team involves significant and upfront costs, such as recruitment fees, training, salaries, commissions, benefits, office space, and sales tools. Hiring a B2B sales team eliminates these costs and converts them into variable costs that businesses pay based on performance, like qualified leads or closed deals. This allows them to allocate the extra budget to other business needs. 
  • Shortening sales cycle: B2B sales outsourcing companies have the industry experience to implement sales strategies from the get-go without the additional time for onboarding and training. This can accelerate business goals and shorten the sales cycle leading to faster buyer acquisition and revenue growth. 
  • Keeping up with trends: B2B sales outsourcing companies have experienced professionals knowledgeable about the B2B sales trends, best practices, and sales tools and technologies. This ensures they can develop and execute an effective, targeted sales strategy tailored to your business needs and goals. 
  • Scalable strategies: B2B solutions can benefit from the flexibility of outsourced sales teams to scale a campaign according to the market’s demands. Businesses can increase or decrease the size of the campaign easily, allowing them to adapt quickly and position their sales initiatives based on market conditions.  
  • Reliable expertise: B2B sales outsourcing companies can handle the overall sales process effectively, given their reliable industry knowledge. This enables businesses to focus more on improving their B2B offerings, developing more innovative products, and streamlining the core of their business operations.  

Polygon, a UK-based enterprise specializing in climate and water control for indoor spaces, asked Martal Group for its expertise to increase visibility and sales leads in the US market. The team used a targeted approach to generate leads for Polygon through weekly multichannel campaigns. This includes email, LinkedIn, and scheduling appointments with key decision makers of companies aligning with Polygon’s offered solutions.

Martal Group enabled Polygon to streamline US business development, opening high-quality opportunities for them. This resulted in 8,300 generated prospects, with 7 qualified monthly leads, increasing Polygon’s US-based sales throughout the campaign. 

How do I choose a B2B sales outsourcing company?

To choose the best B2B sales outsourcing company for your business, follow these steps:  

  1. Define your needs and goals: Identify the sales funnel aspect your business needs to improve and the business goal you want to achieve. Do you want to boost lead generation, close more deals, or enter a new market? This step will be the basis of the sales strategy that B2B sales outsourcing companies will develop. 
  2. Set a budget: Determine the amount you are allocating for the B2B sales outsourcing services you need. Unlike hiring an in-house sales team, with fixed ongoing costs, outsourcing sales reps will tailor-fit expenses based on your business goals.  
  3. Research company options: Find prospective B2B sales outsourcing companies by browsing online directories like DesignRush. Filter options based on your specific requirements, location, and budget.  
  4. Check for industry experience: Look for companies experienced in handling B2B clients in the same industry as your business. Niche expertise will ensure shorter sales cycles and reduced costs in the long run.  
  5. Check their website: Explore these companies’ websites to gain insights into their expertise, approach, and scope of services. It will help you assess their suitability for your needs. Look into their sales team’s average years of experience and evaluate how their specialized skills can improve your sales process. 
  6. Request for a client portfolio and reference: Their portfolio will give you a deeper look into the B2B sales implementations they have worked on. Reach out to their client references to discover their communication style, availability, flexibility regarding modifications, and overall work ethic. 
  7. Explore reviews: Check authentic reviews on platforms like DesignRush or Google My Business to estimate clients’ satisfaction. 
  8. Consider the location: Check the B2B sales outsourcing company’s location, consider the time zone alignment, the communication channels used, and language and cultural barriers.  
  9. Look into their sales tools: Inquire about the B2B sales outsourcing company’s tech stack. Look beyond customer relation management (CRM) systems used and see if the company uses advanced tools like multichannel outreach platforms or sales intelligence software. See how it uses sales automation tools and streamlines communication channels to deliver the best results for your business. 
  10. Shortlist the companies: Pick up to five B2B companies and communicate your intentions to work with them. 
  11. Send a request for proposal: Send them a request for proposal (RFP) and ask for a project breakdown, including milestones, scope, schedule, costs, and other specific needs. 
  12. Check the sales rep’s expertise: Go beyond resumes and consider each sales representative’s understanding of your business. Do they have a sales methodology complementing yours? Check their sales performance history, such as the number of deals closed and leads generated.  
  13. Assess the team’s soft skills: Aside from industry knowledge, sales representatives need a pleasant personality that represents your business. Communication and negotiation are must-have soft skills that play a huge part in a campaign's success. See how they can personalize communication with different prospects. 
  14. Ask about data security and privacy: Inquire about the data handling and security practices to protect sensitive information. Request information on compliance with data privacy regulations like GDPR or HIPAA. 
  15. Make a choice: Review contracts and select your ideal agency partner.  

If you need assistance in choosing the best B2B sales outsourcing companies, visit the DesignRush Marketplace. We'll connect you with the most suitable service providers – for free. 

What are the key success metrics in B2B sales outsourcing?

The key success metrics in B2B sales outsourcing measure the impact of the sales campaigns depending on the growth of leads and pipeline, sales and conversions, and client satisfaction. 

Here are some metrics that can help you track the progress of hiring a B2B sales outsourcing company: 

Leads and pipeline: 

  • New leads by source: The number of potential customers identified by the outsourcing company based on which channel it was generated from, such as web search, social media, referrals, and advertisements. Knowing where most leads come from can help businesses determine which platform to invest in. Companies can use it to determine the revenue per lead source. You can calculate it by dividing total sales by sales from a lead source. 
  • Average lead response time: The time it takes for a lead to respond to a salesperson. Businesses gain valuable insights into the efficiency of their B2B sales outsourcing partner and identify areas where they automate processes or personalize communication to achieve faster responses from prospective leads. 
  • Lead-to-opportunity ratio: The number of leads that turn into qualified prospects. To get this number, divide the total number of opportunities by the total number of leads and multiply it by 100. 
  • Lead conversion rate: The percentage of initial leads that translated into paying customers. This metric reflects your sales team's effectiveness at closing deals. Calculate both by dividing the total number of sales by the total number of leads and multiplying it by 100. 
  • Pipeline velocity: The time a lead takes to move across the entire sales process, from the first content to closing the deal.  

Sales and conversions: 

  • Total sales: The total amount of revenue generated within a certain period. It helps when comparing monthly or annual sales growth. However, even though high sales can be a good indicator of a successful B2B campaign, the context of the spending amount should not overshadow it. 
  • Number of Sales Qualified Leads (SQLs): Qualified nurtured leads ready for your sales team to pursue. A steady increase in SQLs indicates the outsourcing company effectively moves leads through the sales funnel. 
  • Sales win rate: The percentage of leads won. Calculate it by dividing the number of wins by the total number of opportunities and multiplying it by 100. Industry benchmarks for B2B sales win rates typically range from 2-10%, with higher rates indicating a strong sales process. 
  • Sales cycle length: The efficiency of the sales funnel — the shorter, the better. To calculate the sales cycle length, divide the total number of days to close a deal by the total number of new deals.  

Client satisfaction and customer retention: 

  • Client Satisfaction Score (CSAT): The business’s satisfaction with the outsourcing company’s services. Aim for a high CSAT to ensure a strong working relationship. 
  • Customer Lifetime Value (CLV): A healthy CLV indicates the B2B outsourcing company is helping you acquire valuable customers in the long run. To calculate CLV, multiply the average transaction size by the number of transactions, then multiply the answer by the customer retention period.  

What questions do I ask when hiring a B2B sales outsourcing company?

When hiring a B2B sales outsourcing company, ask these questions to ensure that you are choosing a sales team aligned with your B2B sales campaign:  

Its Relevant Background 

  1. Can you share case studies and references from clients in the same industry? 
  2. How many years have you been working on B2B sales outsourcing projects? 
  3. What types of B2B sales talent do you specialize in? 
  4. How do you approach lead qualification? 
  5. What certifications does your team have? 
  6. What is your team’s average deal size and win rate with a client in the same industry? 
  7. How will you familiarize your team with our products and services? 
  8. How do you approach client retention? How do you nurture long-term partnerships? 

Company Services and Processes 

  1. What is the general B2B sales outsourcing process? 
  2. Do you provide post-development support and maintenance? 
  3. What B2B sales technologies and tools do you use? 
  4. How do you structure your pricing model? 
  5. What key performance indicators (KPI) do you track? 
  6. What precautions will you take to protect the privacy of our company’s data?  
  7. How did you choose the sales representatives who will work on our campaign? 

The Project 

  1. How will you customize your sales funnel roadmap based on my needs? 
  2. How will the results of lead generation and other sales metrics be reported?  
  3. How will you collaborate with our internal sales team to ensure a smooth communication process throughout the campaign? 
  4. Do you offer dedicated account management services and post-campaign support should we need to scale up? 
  5. How do you ensure your sales representatives stay updated on industry trends and best practices? 
  6. How do your sales reps handle objections and sales negotiations? 
  7. How do you ensure that your sales practices are compliant with industry regulations? 

What are the top B2B sales outsourcing companies in the US?

The top B2B sales outsourcing companies in the US are: 

  1. Pipeful 
    • 5.0 stars on DesignRush (36 reviews) 
    • Top clients: Google, Societe Generale, Seismic, Microsoft 
  2. MKC Agency 
    • 4.9 stars on DesignRush (41 reviews) 
    • 5.0 stars on Google (8 reviews) 
    • Top clients: Managed Services Group, Commprise, Blue Cotton Tech, Telecom One 
  3. Belkins 
    • 4.9 stars on DesignRush (13 reviews) 
    • Top clients: Sekisui, MONAPayment, CitrusAd, Cengage 
  4. Bandalier 
    • 4.5 stars on DesignRush (2 reviews) 
    • 4.0 stars on Google (1 review) 
    • Top clients: GlossGenius, BRD, FinLocker, Mighty 
  5. Agile Pro Solutions 
    • 4.6 stars on DesignRush (3 reviews) 
    • 5.0 stars on Google (1 review) 
    • Top clients: Fox Logistics, Florida Smart Energy, Adivo Construction, Corporate Client Services 

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