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Hugo
VerifiedVerified by the DesignRush team for authenticity and credibility.World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms...
Top Services:
- Customer Support
- Call Centers
- BPO
- Phone Answering Services
- Transcription Services
- Show more
- Location
- Houston, Texas
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 8 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsHugo Services
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Hugo Reviews & Testimonials
B2B Review from Greg Digneo
Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.
BPO Review from Nimmit Shah
Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.
Customer Support Review from Jambu Subramanian
Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsWere a global recruitment and staffing partner dedicated to finding, hiring, and managing tech & creative talent...
Top Services:
- HR Outsourcing
- Location
- Houston, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 3 Projects Listed
DNA325 specializes in connecting US & EU companies with top-tier European IT talent through 9+ years of proven recruitment expertise. We help businesses hire mid-level+ and executive professionals for long-term partnerships.Our services include full-cycle recruitment, recruitment process outsourcin...
Top Services:
- HR Outsourcing
- Software Development
- Digital Marketing
- Staff Augmentation
- Show more
- Location
- Austin, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 3 Projects Listed
Texas Design Studio is a leading website design agency. Specializing in stunning web development, engaging video animations, and impactful Digital Design Marketing strategies. Texas Design Studio provides a full suite of digital marketing solutions tailored to evaluate your online presence...
Top Services:
- Digital Marketing
- Graphic Design
- Business Consulting
- Mobile App Development
- SEO
- Show more
- Location
- Houston, Texas
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $40/hr
- Minimal Budget
- Under $1,000
Branded Mayhem Collective (BMC) runs two practices from Richardson, Texas. 8gnc (8gnc.io) is the brand and digital agency: strategy, identity, websites, content, and growth. br8n (br8n.io) is the AI delivery practice: we install AI into how your operation already runs and leave you owning it...
Top Services:
- Branding
- Web Design
- SEO
- Creative Services
- AI Development
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- Location
- Richardson, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 7 Projects Listed
We offer comprehensive and scalable HR solutions with unmatched care. Leverage our premium services and technology for administrative relief, reduced liabilities and better benefits. With a nationwide impact and local presence, we drive sustained growth for businesses and make a difference in communities...
Top Services:
- HR Outsourcing
- Business Consulting
- Location
- Houston, Texas
- Number of Employees
- 1000 & Up
- Portfolios Count
- 3 Projects Listed
Welcome to Cornerstone Global HR, your trusted partner for comprehensive HR services. We specialize in delivering tailored solutions to address the unique challenges faced by organizations in talent acquisition, payrolling, employer of record services, onboarding, and more. With our expertise and commitment...
Top Services:
- HR Outsourcing
- Business Consulting
- BPO
- Location
- The Woodlands, Texas
- Number of Employees
- Under 49
iMedBill is a U.S.-focused medical billing and revenue cycle management company helping healthcare providers increase collections, reduce claim denials, and streamline operations. Our certified billing specialists deliver end-to-end RCM, medical coding, credentialing, accounts receivable management, dental...
Top Services:
- Digital Services
- Digital Strategy
- Software Development
- ERP Consulting
- CRM Consulting
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- Location
- Austin, Texas
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $60/hr
- Minimal Budget
- Under $1,000
Founded in 2020 and headquartered in Houston, Mindwhiz provides flexible staff augmentation services designed to meet workforce demands across construction, IT (cybersecurity), accounting and finance. We help companies scale faster with skilled talent, delivered through a hybrid model that blends global reach...
Top Services:
- Staff Augmentation
- IT Services
- HR Outsourcing
- Accounting
- Digital Marketing
- Show more
- Location
- Houston, Texas
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $10/hr
AppsGenii is a Texas-based AI and software engineering company delivering custom software, automation, cloud, and data solutions that help businesses and government organizations improve efficiency, innovate faster, and scale with confidence...
Top Services:
- Digital Services
- Product Design
- Web Development
- AI Development
- Mobile App Development
- Show more
- Location
- Frisco, Texas
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $45/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 1 Project Listed
Mindlance is a leading global provider of innovative workforce staffing solutions, dedicated to transforming businesses through cutting-edge services...
Top Services:
- HR Outsourcing
- Location
- Austin, Texas
- Number of Employees
- 1000 & Up
The HT Group is a comprehensive management consulting, staffing, and recruiting agency in Austin, built upon the foundation of integrity, transparency, and trust. Deeply rooted in its communities, The HT Group’s philosophy is to change lives, one job or project at a time...
Top Services:
- HR Outsourcing
- Staff Augmentation
- Business Consulting
- Location
- Austin, Texas
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
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