Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
VerifiedVerified by the DesignRush team for authenticity and credibility.
World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms...
Top Services:
Customer Support
Call Centers
BPO
Phone Answering Services
Transcription Services
Show more
Location
Chicago, Illinois
Number of Employees
1000 & Up
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
8 Projects Listed
Hugo Services
Customer Support
Call Centers
BPO
Phone Answering Services
Transcription Services
Translation Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Google
Meta
Outschool
Topicals
Attentive
Faire
Sakara
Aurora
Data sourced from the agency's DesignRush profile
Hugo Reviews & Testimonials
Greg Digneo founder at content guppy
5.0★
B2B Review from Greg Digneo
Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.
Nimmit Shah Owner at Pi Asset Management Ltd
5.0★
BPO Review from Nimmit Shah
Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.
Jambu Subramanian Senior Manager of Operations at Kasha Global
5.0★
Customer Support Review from Jambu Subramanian
Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
TechSpeed Inc: Women Owned Technology Company, Pioneering AI-Driven BPO Solutions
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Work with the agency backed by 10+ Years, 100+ 5-Star Reviews & 50+ Marketing Experts
Over 10 years of experience. 50+ experts, 100+ 5-star Google reviews. Brands like Volvo and KPMG trust us to grow across borders with multilingual marketing that works. We can help your business do the same. Ready to scale? Let's talk...
Unlock Your Organization's Services Future Potential
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VerifiedVerified by the DesignRush team for authenticity and credibility.
All-In-One E-commerce Technology Solution Provider: Because Every Click Matters.
Vserve Ebusiness Solutions is an AI-powered Supply Chain Management and Ecommerce company with 10+ years of global delivery. We provide offshore teams, BPO, procurement, order and inventory management, customer support, and ecommerce solutions to reduce costs and improve efficiency...
Award Winning Technology & Business Consulting Agency
MindHind is a Technology, Business, Marketing & Investment Consulting Company with Global Presence in America, Europe, Australia, Middle East & Asia with 500+ Global Team Strength to achieve maximum success in Funding, Merger & Aquisitions, Research & Innovations. Delivering innovative technological solutions...
AI led Digital Engineering for the Connected Enterprise.
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Our Philosophy Is Based on a Conceptual Approach Inspired by Vision and Design
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Third-party accessibility, security, and privacy assessments for enterprise and government.
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KritiKal Solutions is a technology design house and holds 22+ years of experience in AI, Computer Vision, Software Applications, Cloud and Mobile-based Solutions, Embedded Systems, Generative AI and Large Language Models. We specialize in R&D, product engineering, and innovation services...
The Ranger Group is a full service recruiting firm specializing in contract, contract to hire and full time placement services. Through our industry specific divisions: Ranger Technology, Ranger Architecture, Engineering & Construction, and Ranger Manufacturing & Industrial our customers confidently rely on...
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5x Best of Staffing Award-Winning Sales Recruiting Firm.
Our sales recruiting firm specializes in technology sales, software sales, industrial sales, and general B2B sales staffing (medical, pharmaceutical, and b2b insurance). We target recruit (headhunt) top sales performers with the exact backgrounds you are looking for...
Howdy helps US top tech companies hire and retain software developers in LATAM.
Howdy helps U.S. companies scale their engineering teams by hiring, retaining, and supporting the top 1% of tech talent in Latin America. With a white-glove, fully managed approach, Howdy delivers vetted engineers, in-country infrastructure, and a 98% retention ratefaster and more affordably than traditional...
Extend Staffing is an international staffing, recruitment, and HR services agency that helps organizations hire skilled candidates, fill critical roles, and build stronger teams...
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Our focus is on assisting entrepreneurs and small business owners in navigating the complexities of web technologies. We provide exceptional web solutions that not only meet customer needs but also achieve high rankings through fast, aesthetically pleasing page designs...
VBeyond Corporation is a Staffing, Search & RPO firm with over 10 years of industry experience. Incorporated in 2006, we are committed to providing the highest level of service in the industry...
Cruzader is a discreet professional search partner trusted by founders and decision-makers to deliver high-impact talent with precision and care. We operate behind the scenes, curating leadership that drives legacy, not just headcount...
CMMI Level 3 and ISO 9001 and ISO 27001 certified IT organization.
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"Your Trusted Service Partner, Across the Nation."
ASK 2 PRO delivers expert virtual assistant services nationwide, helping businesses streamline tasks, boost efficiency, and expand their network. From admin to communication, we handle the details so you can focus on growth and success...
CRI helps business leaders improve hiring with clear, actionable results about each candidate. CRI pre employment assessments feature a unique, proprietary advantage which puts CRI above all other workplace aptitude tests. The Achiever Assessment™ was the first workplace assessment to combine mental and...
Fast Dolphin is a nearshore IT and Engineering staffing firm that helps US companies build technical teams across Latin America. We focus on two staffing models, Temporary Staffing and Direct Hire Staffing, with bilingual professionals in US time zones and the first candidate in 24 to 48 hours...
Healthcare AI, Data & Digital Engineering Partner | Business Made Sense
Softnotions is a healthcare software development company and Healthcare AI, Data & Digital Engineering Partner with 18+ years of experience building secure, scalable, practical technology solutions, serving healthcare organizations across the USA and global markets...
CCJM Solutions is a boutique IT Consulting and BPO firm located in Atlanta, Georgia. We are passionate about helping businesses modernize operations while reducing costs. Our areas of expertise includes custom software, web, and app development, cloud migrations, staffing, and compliance management...
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Turning Ideas Into Apps | Your Vision, Our Innovation
Profusion Systems is a leading mobile application and software development agency that turns creative concepts into innovative, user-friendly solutions. Founded in 2012, the agency specializes in custom software, cloud migration, and chatbot development, catering to mid and large-sized businesses. With a...
Edvenity is an all-in-one AI recruiting platform that helps hiring teams screen candidates, conduct AI interviews, run assessments, and manage the entire hiring process in one system...
ExpertHiring connects businesses with qualified professionals for specialized and hard-to-fill positions. Our recruiters focus on understanding each companys hiring needs and identifying candidates with the right skills and experience...
Welcome to Cornerstone Global HR, your trusted partner for comprehensive HR services. We specialize in delivering tailored solutions to address the unique challenges faced by organizations in talent acquisition, payrolling, employer of record services, onboarding, and more. With our expertise and commitment...
Offering IT training, technology, and business solutions. nTech Workforce is an ISO/IEC 20000-1:2018 and MBE certified organization, based in the greater Baltimore/Washington Metro Area...
IT Advisors Online (ITAdOn) is a growing team of technology experts who are passionate about helping companies like yours boost their effectiveness. Join ITAdOn today and grow your business. When you succeed, we succeed!...
Engineered for Innovation. Built to Scale. Designed to Last.
At North Star Technology, we engineer strategic digital ecosystems that empower businesses to scale, compete, and thrive. From custom WordPress websites to IT infrastructure, automation, and Microsoft 365 solutions, we create technology-driven strategies designed for long-term success...
Your global workforce partner committed to success.
GlobalRAWS is an international recruitment organization. Located In New York, we are recognized as a trusted global workforce solution provider across Asia, Europe, Middle East, Africa, Australia, and the Americas. Visit our website to learn more about our services and get in touch with our team...
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LGC Hospitality is the premier hospitality staffing company in the U.S. We strive to provide a best in class experience for both clients and workers through excellent customer service and a variety of work opportunities. We currently have 30+ locations around the country and are expanding rapidly...
Optimizing Your Human Capital for Maximum Performance
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Since 2003, Sales Recruiters Chicago has specialized exclusively in sales recruiting, helping employers hire high-performing sales professionals across the manufacturing, industrial, medical, healthcare, software, capital equipment, building materials, business products, consumer goods, and B2B sectors...
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