Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
VerifiedVerified by the DesignRush team for authenticity and credibility.
World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms...
Top Services:
Customer Support
Call Centers
BPO
Phone Answering Services
Transcription Services
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Location
Chicago, Illinois
Number of Employees
1000 & Up
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
8 Projects Listed
Hugo Services
Customer Support
Call Centers
BPO
Phone Answering Services
Transcription Services
Translation Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Google
Meta
Outschool
Topicals
Attentive
Faire
Sakara
Aurora
Data sourced from the agency's DesignRush profile
Hugo Reviews & Testimonials
Greg Digneo founder at content guppy
5.0★
B2B Review from Greg Digneo
Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.
Nimmit Shah Owner at Pi Asset Management Ltd
5.0★
BPO Review from Nimmit Shah
Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.
Jambu Subramanian Senior Manager of Operations at Kasha Global
5.0★
Customer Support Review from Jambu Subramanian
Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
VerifiedVerified by the DesignRush team for authenticity and credibility.
Premiere Mobile Applications
75+ Mobile Apps Shipped. 12+ Apps Featured by Apple & Google. 20M+ Downloads...
Top Services:
Mobile App Development
Product Design
UI/UX Design
Design Services
Web Design
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Location
Irvine, California
Number of Employees
Under 49
Average Hourly Rate
$70/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
12 Projects Listed
TouchZen Services
Mobile App Development
Product Design
UI/UX Design
Design Services
Web Design
Web Development
Software Testing
Software Development
Business Consulting
Staff Augmentation
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
UCLA
Beachbody
FullyRaw by Kristina
Children's Hospital Los Angeles
Harman/Kardon
Amalfi Jets
JetBay
SHRED
Get Cover
Cancer Buddy
Data sourced from the agency's DesignRush profile
TouchZen Reviews & Testimonials
Shaya Ghanouni COO at InstaStylin
5.0★
Mobile App Development Review from Shaya Ghanouni
The Touchzen team was amazing!! They were always responsive and ready to incorporate our feedback. The quality of their work was great and the tips they gave us during development were extremely helpful. We would gladly work with them again.
Domenic Fraboni COO at The Mobility Method LLC
5.0★
Mobile App Development Review from Domenic Fraboni
We couldn't be more pleased with our experience with TouchZen. They took over a bad situation left behind by our previous development team and have been able to continue to build new features while cleaning up the old project. We have been very pleased with their developers responsiveness as well as the project management. I would highly recommend working with them for any of your web or mobile app development needs.
Brett Lassig President at Get Cover LLC
5.0★
B2C Apps Review from Brett Lassig
We have been extremely impressed with TouchZen's development team behind the Get Cover Mobile App. Their approach has been collaborative, and responsive to the needs of our warranty and claims environment.The app is intuitive for end users while still delivering the robust functionality needed on the backend, especially around claims processing, and real-time updates.Their diligence has made a significant impact. Features like streamlined claim submission, status tracking, have enhanced both customer satisfaction and operational efficiency.Overall, this highly capable and professional development team has delivered quality work and stands behind it. We look forward to continuing to build and scale with them.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Our expertise are AI, Custom Software, Nearshore Staffing and Data Analytics & AI
TIMIT provides you experts in AI, AI-driven Data Analytics, Custom Software Development, IT Startegy, and has top-notch, lower-cost IT Talent. Our customers tell us we're fun to work with, and that's because your success is personal to us. We deliver what we promise. Every time...
Gitmax is a global, AI-powered recruiting and staffing company dedicated to connecting the right talent with the right opportunities. By combining advanced artificial intelligence with human expertise, we help organizations build high-performing, high impact teams efficiently and responsibly...
Unlock Your Organization's Services Future Potential
Bringing together CHRO Advisory Services paired with innovative technology recommendations to impact the future of work strategy . Our network has some of the TOP CHROs working to help midcap and private equity companies be successful In their people strategy...
Happy and Engaged Developers for Long-Term Success
We help your tech-savvy company find and hire software developers in South America, specially in Colombia, through a bold model that achieves long-term engagements with local legal contracts and benefits. Our unique model maximizes developers salaries without increasing the hiring-company end cost. Our...
Softude is a top AI agent development company in the USA, delivering intelligent AI systems and enterprise software solutions to businesses globally. CMMI Level 5 appraised. 20 plus years of experience...
Empowering Innovations with Artificial Intelligence
Innovature is a global business consulting and technology services provider that specializes in delivering high-quality IT solutions. With a focus on digital and technology transformations, they offer custom software development and consulting services across various technology verticals, in addition to...
Dedev is a mobile and web app development company helping startups, SaaS businesses, and enterprises turn ideas into scalable digital products. Since 2022, our team has built modern, high-performance applications with a focus on usability, reliability, and long-term growth. From MVPs to complex platforms, we...
Full cycle IT recruitment agency in Eastern Europe and Latin America
DNA325 specializes in connecting US & EU companies with top-tier European IT talent through 9+ years of proven recruitment expertise. We help businesses hire mid-level+ and executive professionals for long-term partnerships.Our services include full-cycle recruitment, recruitment process outsourcin...
TEDMOB is the top web, mobile app, and AI development company providing end-to-end digital solutions for enterprises, startups, and fast-growing companies across Lebanon, Saudi Arabia, UAE, and the wider Middle East...
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All-In-One E-commerce Technology Solution Provider: Because Every Click Matters.
Vserve Ebusiness Solutions is an AI-powered Supply Chain Management and Ecommerce company with 10+ years of global delivery. We provide offshore teams, BPO, procurement, order and inventory management, customer support, and ecommerce solutions to reduce costs and improve efficiency...
From Dayton to Digital: Amplifying Emerging Voices
We are a small marketing consultant agency located within Dayton, Ohio that assists in giving others a louder voice. We provide creative digital marketing and branding strategies, along with web and graphic design, through visual and personal communication. We are a small social enterprise that has assisted...
Hire With Near is a staffing and recruiting agency that helps US companies build remote teams in Latin America across all departments. You get one dedicated recruiter who learns your business, sources against your requirements, and stays your point of contact after the hire. We handle sourcing, screening...
iQuasar, a Northern Virginia tech leader with 20+ years of experience, specializes in Software Development, AI Integration, Web & App Development, Software Team Augmentation & More. We hold an A+ BBB rating, are verified on Clutch, and have a 97% Customer Satisfaction Rating by Dun & Bradstreet...
We help startups and enterprises to drive digital engineering initiatives by helping them provide a rich, seamless experience to their customers across digital channels resulting in higher engagement, efficiency, and profitability...
GlobiFYE delivers AI-fueled, frugal staffing local and global, from tech to finance, ops to project leads. Slash costs forty to sixty percent with smart methodologies: volume hiring scales teams fast via AI screening; staff augmentation plugs pros seamlessly; retained search bags elites. Contingent options...
Connecting U.S. Businesses with Top Filipino Talent
Virtual Staffer PH is a Philippines-based recruitment and staffing agency connecting U.S. businesses with skilled Filipino professionals. We specialize in recruiting virtual assistants, bookkeepers, accountants, administrative staff, customer support representatives, and remote professionals. Our services...
Artisan Talent is a premier creative staffing agency that has been redefining talent solutions since its inception. Committed to excellence, we offer a comprehensive suite of services tailored to the unique needs of the creative, digital, and marketing industries...
Lyneer Staffing Solutions stands as a leading provider of innovative workforce solutions, committed to reshaping industries. With a focus on excellence, we deliver a comprehensive suite of services designed to address diverse staffing needs...
As a leader in staff augmentation, recruiting, and onboarding, Techunting is a strategic tech partner for world-class companies. Looking to scale your engineering team quickly and without compromising quality?Access to pre-vetted, high-performing talent ready to integrate into your team in 7 days...
Human Capital Management Talent Management Solutions Data Driven Insights
Prestige Development Group (PDG) specializes in human capital management, talent optimization, and contingent workforce solutions. With services spanning recruitment, performance management, contingent staffing, and employee engagement, PDG helps organizationsincluding private, state, and federal...
With its sales and consulting divisions, WTA Consulting, a division of Warnock, Tanner & Associates, is a prominent IT service provider that uses best practices to set itself apart from other top IT consulting companies with clever and practical business solutions...
5x Best of Staffing Award-Winning Sales Recruiting Firm.
Our sales recruiting firm specializes in technology sales, software sales, industrial sales, and general B2B sales staffing (medical, pharmaceutical, and b2b insurance). We target recruit (headhunt) top sales performers with the exact backgrounds you are looking for...
Howdy helps US top tech companies hire and retain software developers in LATAM.
Howdy helps U.S. companies scale their engineering teams by hiring, retaining, and supporting the top 1% of tech talent in Latin America. With a white-glove, fully managed approach, Howdy delivers vetted engineers, in-country infrastructure, and a 98% retention ratefaster and more affordably than traditional...
Hypeify helps startups and high-growth companies scale marketing teams affordably by sourcing top-tier marketing talent from Latin America. We connect you with vetted marketing specialists in social media, paid ads, email, content, design, video, web, and analytics. With flexible plans, full onboarding...
ALLSTARSIT is an international outstaffing service provider that helps businesses recruit, pay, insure, and support top global talent with payroll, benefits, and more...
A Next-Generation Layer 2 Scaling Solution for Bitcoin
IBVM launched a full ecosystem including Mainnet/Testnet infrastructure, wallet applications, blockchain explorer, Telegram automation systems, and rollup-based architecture designed for scalable Bitcoin interoperability and energy-efficient transactions...
Xynario, a certified HubSpot partner, specializes in solving your lead generation and sales challenges. We provide high-quality leads, optimize sales funnels, and offer expert staffing solutions to help you achieve predictable revenue growth. Let us drive your success!...
1840 & Company is a global provider of talent and team solutions devoted to empowering businesses with scalable, on-demand workforce solutions. With a stringent verification procedure and a network of professionals in 150 countries, we connect organizations with remote talent of the highest caliber. Our...
Mindlance is a leading global provider of innovative workforce staffing solutions, dedicated to transforming businesses through cutting-edge services...
Creative, Product and AI Headhunting - We Make Matches, Globally.
The Talent Boom is a Global Creative and Digital Headhunting firm located in three different continents. We work with the worlds leading brands, advertising agencies, fortune 500's and scaling start ups to help them find top talent when they hire...
Virtual Mojoe is a one-stop solution to hiring the best virtual assistants online, who help you with all those mundane and daunting tasks so that you can achieve more by doing less and what matters most!...
Largest Global Asian-American Executive Search & HR Consulting Firm in the World
HRCap, Inc. was founded in 2000 with the vision to connect talented candidates to successful organizations to unlock potentials and create greater value. We operate globally with focus in North America, Europe and APAC areas. With our rich history, seasoned capacities, and press-worthy accomplishments, we are...
Custom Software Development Company For Modern Businesses
Lukor Technologies is a custom software development company helping businesses build secure, scalable digital solutions. We provide custom software, web development, mobile app development, AI development, and DevOps consulting services...
We provide expert UX consulting with 18+ years proven success. Our multi-disciplinary team delivers product strategy, user research, UX design, training and experience testing. We have offices in Toronto, Ottawa, Canada, New York USA and Cambridge, London, UK...
Headquartered in Miami and Fort Lauderdale with deep relationships in Boston and New York. TekRecruiter is a boutique and deeply specialized tech and engineering staffing & recruiting firm that finds the top 1% of technology and engineering talent that drives the world's best tech companies...
Healthcare AI, Data & Digital Engineering Partner | Business Made Sense
Softnotions is a healthcare software development company and Healthcare AI, Data & Digital Engineering Partner with 18+ years of experience building secure, scalable, practical technology solutions, serving healthcare organizations across the USA and global markets...
ExtensisHR is a leading PEO committed to delivering comprehensive HR solutions that empower businesses to thrive. With an unwavering commitment to excellence, we offer a comprehensive suite of services tailored to diverse industries...
We’re accountants who advise, solve, and strategize and help you with your accounting, tax, and financial burdens. Our diverse teams work alongside you to provide simple and digestible solutions so you can achieve what’s most important to you...
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