Discover the top-performing call centres in the United Kingdom that provide specialized services at the highest standards to help businesses of all sizes deliver a great customer experience. Browse their rates, reviews, size and more using our custom filters.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
Hugo
VerifiedVerified by the DesignRush team for authenticity and credibility.World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
Hugo is a UK call centre that provides 24/7 inbound and outbound call center support across 60+ languages. It reports an 88% first-call resolution and a 98% CSAT score. The agency is best for SaaS, fintech, and e-commerce brands scaling support operations...
Top Services:
- Customer Support
- Call Centers
- BPO
- Phone Answering Services
- Transcription Services
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- Location
- London, United Kingdom
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 8 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsHugo Services
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Hugo Reviews & Testimonials
B2B Review from Greg Digneo
Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.
BPO Review from Nimmit Shah
Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.
Customer Support Review from Jambu Subramanian
Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsFace For Business is one of the top UK-based call centres with 13+ years of experience, charging per second with plans from £49/month. It has handled 3.6 million+ calls and holds ISO 9001 and Cyber Essentials certification. It's best for small UK businesses needing flexible inbound call coverage...
Top Services:
- Phone Answering Services
- Call Centers
- Customer Support
- Location
- Burscough, United Kingdom
- Number of Employees
- Under 49
- Portfolios Count
- 5 Projects Listed
Hire Live Support provides 24/7 inbound and outbound call center outsourcing across phone, email, live chat, and social media. Its AI-powered workflows support lead generation and appointment setting alongside customer support. Best for businesses seeking multichannel BPO coverage on a scalable, remote model...
Top Services:
- Call Centers
- BPO
- Web Design
- Web Development
- SEO
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- Location
- Uxbridge, United Kingdom
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $5/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 16 Projects Listed
ExpertCallers provides inbound and outbound call center outsourcing backed by 20+ years of experience and 2,500+ agents. It is also HIPAA and ISO 27001 certified. The UK call centre is recommended for enterprises in healthcare, finance, or retail...
Top Services:
- Call Centers
- Creative Services
- eCommerce
- BPO
- Customer Support
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- Location
- Rickmansworth, United Kingdom
- Number of Employees
- 500 - 999
- Minimal Budget
- Under $1,000
- Portfolios Count
- 4 Projects Listed
Logix BPO delivers inbound and outbound call centre services from the Philippines, with 2,200+ staff across 6 global offices serving 250+ clients including O2, Amazon, and British Gas. It holds ISO 9001, ISO 27001, HIPAA, and PCI DSS certification. Best for businesses in 20+ sectors seeking cost-effective...
Top Services:
- Call Centers
- Location
- Nottingham, United Kingdom
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $8/hr
- Minimal Budget
- Under $1,000
For more than 30 years, SERVICE 800 has been designing programs and providing resources to measure Customer Experience every day. The SERVICE 800 methodology delivers the accurate metrics you need to build and measure an effective customer journey map. SERVICE 800 programs reveal the actions and behaviors...
Top Services:
- Call Centers
- Market Research
- Location
- London, United Kingdom
- Number of Employees
- 250 - 499
The AR Dept is a managed AI staffing function. We build, deploy and manage Agent Resources, AI workers managed like staff, for owner-managed, admin-heavy businesses. We handle scoping, build, integration and ongoing management, so a business can take on more work without adding headcount...
Top Services:
- AI Development
- Staff Augmentation
- BPO
- Customer Support
- Phone Answering Services
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- Location
- Manchester, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 1 Project Listed
ATM Group is a customer operations and revenue outsourcing company. We deliver contact centre outsourcing, revenue generation programmes, multilingual support and AI-enabled optimisation in the UK, Europe and South Africa...
Top Services:
- BPO
- Call Centers
- Phone Answering Services
- HR Outsourcing
- Customer Support
- Show more
- Location
- Leicester, United Kingdom
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $20/hr
- Minimal Budget
- $10,000 - $25,000
Kräfte helps B2B companies fill their pipeline without the guesswork. We run outbound sales development end to end finding the right decision-makers, starting conversations through cold calling and targeted outreach, and booking meetings only once a prospect is properly qualified. Because we charge per...
Top Services:
- Direct Marketing
- Call Centers
- BPO
- Market Research
- Digital Marketing
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- Location
- London, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $1,000 - $10,000
From individuals and entrepreneurs, small and medium-sized businesses, right through to large corporations and government bodies, our administrative assistants are helping our clients become more efficient by streamlining their processes...
Top Services:
- Customer Support
- BPO
- Market Research
- Transcription Services
- Translation Services
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- Location
- Edinburgh, United Kingdom
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $24/hr
We are a UK-registered studio that builds software and draws illustration, with both sitting in one team rather than two suppliers.Unusually for this industry, our prices are published on our own website. A landing page is 600 pounds, a five page site is 1,200, an app MVP is 5,400. Illustration starts at...
Top Services:
- Graphic Design
- Web Design
- Web Development
- WordPress Website Design
- Mobile App Development
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- Location
- United Downs, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $38/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Primo Interactive has been building the digital machinery behind UK businesses since 2006: hand-coded websites, bespoke CRM, AI voice agents, e-commerce platforms, and the SEO and paid search that keep them busy. One UK and EU team, twenty-plus disciplines, every platform owned outright by the client...
Top Services:
- Web Design
- Web Development
- eCommerce Development
- CRO
- Digital Marketing
- Show more
- Location
- London, United Kingdom
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
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Call Centers Specialties in the United Kingdom
Call Centers Companies by City
Popular Services
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