Looking for a managed IT service provider in the USA? DesignRush simplifies the process for you by showcasing top managed services, supported by a 4.5-star average rating from 800+ verified reviews. Browse trusted companies and filter by pricing or reviews to confidently choose the best option for your business.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
For cloud infrastructure and platform management serving US enterprise clients, Simform delivers Azure Expert MSP services from Orlando and seven additional US offices. Holding one of fewer than 105 Azure Expert MSP distinctions among 400,000+ Microsoft partners, the firm manages applications, hosting, cloud...
Top Services:
- Software Development
- Cloud Consulting
- AI Development
- Big Data Analytics
- DevOps Consulting
- Show more
- Location
- Orlando, Florida
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $30/hr
- Minimal Budget
- $25,000 - $50,000
- Portfolios Count
- 8 Projects Listed
Kanerika Inc has completed many projects for US clients, including financial services platforms for firms like Cake Mortgage Corp and custom analytics dashboards for IT service companies such as Criterion Systems. Operating from its Austin, Texas headquarters with nearshore, onshore, and offshore delivery...
Top Services:
- AI Development
- Big Data Analytics
- IT Services
- Managed Services
- Software Development
- Show more
- Location
- Austin, Texas
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $10,000 - $25,000
When US healthcare providers and financial institutions need HIPAA-compliant infrastructure and 24/7 support, ScienceSoft delivers managed services from Texas alongside application development, cloud migration, and cybersecurity. Founded in 1989 with 750+ experts, the firm holds ISO 9001 and ISO/IEC 27001...
Top Services:
- Software Development
- Mobile App Development
- Cloud Consulting
- Managed Services
- Wearables
- Show more
- Location
- McKinney, Texas
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $50/hr
- Portfolios Count
- 11 Projects Listed
QA Mentor has completed many projects for US clients, including ecommerce marketplace testing and finance platform security assessments. Founded in 2010 with headquarters in New York City, the company operates from multiple US locations including Fort Lauderdale and deploys 400+ QA professionals across 12...
Top Services:
- Software Testing
- AI Development
- Staff Augmentation
- DevOps Consulting
- Managed Services
- Show more
- Location
- New York City, New York
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $20/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 2 Projects Listed
Exigent Technologies LLC is based in New Jersey, in the United States, and provides managed IT services, cybersecurity, and cloud computing to businesses and nonprofits across four US offices in Morristown, New York City, Denver, and Los Angeles. Founded in 1997, the firm has nearly 30 years of experience...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- Cloud Consulting
- IT Compliance Solution
- Show more
- Location
- Morristown, New Jersey
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 3 Projects Listed
Advanced Networks delivers fully managed IT and cybersecurity from our Los Angeles HQ and offices in Orange County and San Francisco, serving Southern California and the Bay Area. Unlimited support, proactive monitoring, and a full security stack, on a fixed monthly rate with no surprise costs...
Top Services:
- Managed Services
- IT Services
- Cloud Consulting
- Cybersecurity
- IT Compliance Solution
- Show more
- Location
- Los Angeles, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $200/hr
- Minimal Budget
- $1,000 - $10,000
EZOps Cloud has completed many projects for US clients, including work in fintech, healthcare, insurance, ecommerce, and real estate sectors. The agency serves startups through enterprise companies with DevOps consulting, cloud automation, and managed infrastructure services. Founded in 2016 and based in...
Top Services:
- DevOps Consulting
- Cloud Consulting
- IT Services
- Managed Services
- Show more
- Location
- Orlando, Florida
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $55/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 8 Projects Listed
Pro Products Web Development (PPWD) is a full-service digital agency specializing in custom eCommerce, web development, and digital marketing. With 25+ years of experience, we deliver tailored solutions across Magento, Shopify, WordPress, BigCommerce and more. Our services also include SEO, SEM, custom...
Top Services:
- Web Development
- Web Design
- Digital Marketing
- eCommerce Development
- SEO
- Show more
- Location
- Smithfield, Rhode Island
- Number of Employees
- Under 49
- Average Hourly Rate
- $125/hr
- Minimal Budget
- $10,000 - $25,000
For managed IT infrastructure and security needs, Cascade Web Development delivers hosting, cloud services, and network security solutions for US organizations alongside its core web development practice. Based in Portland, Oregon since 2001, the firm manages Linux server environments and maintains ongoing...
Top Services:
- Web Development
- eCommerce Development
- WordPress Website Design
- Web Design
- UI/UX Design
- Show more
- Location
- Portland, Oregon
- Number of Employees
- Under 49
- Average Hourly Rate
- $160/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 5 Projects Listed
SCALO
VerifiedVerified by the DesignRush team for authenticity and credibility.Software Development / AI & Technology Consulting / Dedicated Developers
Scalo is a software and AI development company based in Poland. We build custom software and help companies adopt AI through consulting and dedicated AI engineering teams. Client reviews point to one thing: dependable delivery, backed by almost 20 years in the market and 750+ completed projects...
Top Services:
- Software Development
- Staff Augmentation
- Software Testing
- IT Services
- UI/UX Design
- Show more
- Location
- Austin, Texas
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $40/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 7 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSCALO Services
Data sourced from the agency's DesignRush profileAsseco ING Change Donations BNP Paribas Onet Santander Volvo Crif Bitpanda Vodeno
SCALO Reviews & Testimonials
Software Development Review from Artur Bukowski
The collaboration with Scalo is quite valuable to us. They enhance our development capabilities. Most of the people from Scalo have been working with us for a long time, which indicates that we’re satisfied with the collaboration.
Staff Augmentation Review from Katarzyna Wieczorek
We know that Scalo is a good partner for companies which want to scale up their software development teams fast. They got great understanding of business needs, deliver experienced specialists, and know-how to build IT team in no time.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsMedHeave is a U.S. focused medical billing and revenue cycle management (RCM) company helping healthcare providers improve reimbursements, reduce administrative burden, and take control of their revenue cycle...
Top Services:
- IT Services
- Managed Services
- Location
- Boston, Massachusetts
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
Netlogic Computer has provided expert IT support since 2005, helping hundreds of businesses increase productivity and profitability by making IT a streamlined part of operations. Our mission is to deliver the latest technology consulting, services, maintenance, and support as a highly cost-effective IT...
Top Services:
- Managed Services
- IT Services
- IT Compliance Solution
- Cybersecurity
- Cloud Consulting
- Show more
- Location
- Nashua, New Hampshire
- Number of Employees
- Under 49
Automates is a San Diego-based, full-service IT service provider and Cloud Consulting expert. We offer a comprehensive range of services including managed services, cybersecurity, network management, and more. Serving diverse industries, our highly skilled consultants provide tailored solutions that align...
Top Services:
- IT Compliance Solution
- Managed Services
- Cloud Consulting
- IT Services
- Show more
- Location
- San Diego, California
- Number of Employees
- Under 49
Infracore is a best-in-class Cybersecurity and IT Support Services firm. Founded in 2003, Infracore takes a white-glove approach to providing end-to-end IT infrastructure support, cybersecurity, systems management, network design, compliance, desktop support, and strategic decision guidance...
Top Services:
- Managed Services
- IT Services
- Cloud Consulting
- Cybersecurity
- IT Compliance Solution
- Show more
- Location
- San Diego, California
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $140/hr
- Minimal Budget
- $25,000 - $50,000
Avant Tech is an Innovation driven company operating in the US, Nigeria and the Philippines, We specialize in the recruitment of international across countries and carry our Business Process Outsourcing Services...
Top Services:
- BPO
- IT Services
- HR Outsourcing
- Managed Services
- Mobile App Development
- Show more
- Location
- Peachtree City, Georgia
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $200/hr
- Minimal Budget
- Under $1,000
Tech strategy advisor & delivery partner with 25+ years of experience. We deliver measurable results through a unique, AI-enabled advisory & delivery framework combining technological heritage with AI-driven optimisation to scale faster, with full governance and compliance...
Top Services:
- Software Development
- Cloud Consulting
- DevOps Consulting
- Big Data Analytics
- IT Services
- Show more
- Location
- Plano, Texas
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $25,000 - $50,000
- Portfolios Count
- 20 Projects Listed
Sombra is a global AI-first software development and AI consulting partner. With 400+ experts across the US, Europe, Latin America, Canada, India, and the Middle East, we design, build, and deliver IT solutions in AI, financial services, healthcare, e-commerce, energy, logistics, and...
Top Services:
- AI Development
- Software Development
- Mobile App Development
- Cloud Consulting
- Big Data Analytics
- Show more
- Location
- Denver, Colorado
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $50,000 & Up
- Portfolios Count
- 7 Projects Listed
Adastra
VerifiedVerified by the DesignRush team for authenticity and credibility.AI First. Data, Analytics and Cloud, Always.
Adastra Corporation helps organizations lead with AI responsibly, strategically, and at scale. For over 25 years, it has empowered global enterprises to unlock business value through data-driven innovation, operational excellence, and smarter customer engagement...
Top Services:
- AI Development
- Cloud Consulting
- IT Services
- Managed Services
- Big Data Analytics
- Show more
- Location
- Austin, Texas
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 5 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAdastra Services
Data sourced from the agency's DesignRush profileMagna Husky Toyota Astra Zeneca GSK Giant Tiger Heritage Grocers Group Skylight Health CBI Health Tehanu
Rootstack is based in Texas, in the United States, operating from an office in Austin alongside headquarters in Panama. The firm offers managed IT services including applications management, IT budgeting, security, software evaluation, and vendor selection. With 14 years of experience and over 350 completed...
Top Services:
- Web Development
- Software Development
- Mobile App Development
- Managed Services
- Software Testing
- Show more
- Location
- Austin, Texas
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $60/hr
- Minimal Budget
- $25,000 - $50,000
- Portfolios Count
- 42 Projects Listed
We help you imagine, create, engineer and run digital solutions that transform how you connect with your customers and grow your business. Through our digital consulting services, we partner with you to iterate and build digital solutions that bring you faster speed-to-market capabilities and stronger...
Top Services:
- Managed Services
- DevOps Consulting
- Big Data Analytics
- IT Services
- Cybersecurity
- Show more
- Location
- St. Louis, Missouri
- Number of Employees
- 1000 & Up
ConvergeSol is a US-based technology consulting and custom software development company specializing in AI, SaaS, cloud, Salesforce, and enterprise applications. We build, modernize, and manage secure, scalable solutions for startups, SMBs, and enterprises...
Top Services:
- Software Development
- IT Services
- Big Data Analytics
- AI Development
- Software Testing
- Show more
- Location
- New York City, New York
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $30/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 3 Projects Listed
Ascendant is a Managed Service Provider specializing in managed IT services, cybersecurity, and IT support. With 30+ years of combined experience, Ascendant is recognized for fast response, deep technical knowledge, and consistently high service standards...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- Cloud Consulting
- Show more
- Location
- Franklin Township, New Jersey
- Number of Employees
- Under 49
- Average Hourly Rate
- $165/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 3 Projects Listed
CST is Connecticut's premiere MSP (Managed Services Provider) that contracts small-to-medium-sized businesses one encompassing information systems solution...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- Location
- Wallingford, Connecticut
- Number of Employees
- Under 49
Hyland is a leading content services provider that enables thousands of organizations to deliver better experiences to the people they serve...
Top Services:
- IT Services
- Managed Services
- Location
- Westlake, Ohio
- Number of Employees
- 1000 & Up
Techmedics® helps businesses get the most out of their technology investments by offering comprehensive IT support plans flexible enough for any sized business, in any industry...
Top Services:
- Cloud Consulting
- Cybersecurity
- Managed Services
- IT Services
- Staff Augmentation
- Show more
- Location
- Pasadena, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $250/hr
- Minimal Budget
- $1,000 - $10,000
At Smart ERP Solutions®, our mission transcends ordinary objectives. We are driven to introduce innovative, highly configurable, and remarkably flexible ERP consulting solutions that address prevalent business challenges...
Top Services:
- Cloud Consulting
- IT Services
- ERP Consulting
- Managed Services
- Show more
- Location
- Pleasanton, California
- Number of Employees
- 250 - 499
LeeShanok Network Solutions is your partner in Business IT! Our security-first approach means we keep you protected AND connected. Whether you have 50 employees or 500, LeeShanok can enable your business through technology. See how we partner with your IT Team to deliver the best Managed Services for Arizona...
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Cloud Consulting
- Show more
- Location
- Phoenix, Arizona
- Number of Employees
- Under 49
- Average Hourly Rate
- $125/hr
- Minimal Budget
- $10,000 - $25,000
For over 30 years, Quest has been a beacon in Government IT services. From cybersecurity to cloud management, we tailor our offerings to your unique needs, ensuring agility, productivity, and scalability in an evolving market...
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Mobile App Development
- Cloud Consulting
- Show more
- Location
- Roseville, California
- Number of Employees
- 100 - 249
- Portfolios Count
- 5 Projects Listed
SSG Technologies is a software development and IT consulting firm specializing in customized solutions in the field of healthcare, manufacturing, insurance, supply chain, and energy sectors. Our approach to design and development is rooted in a fundamental belief that systems succeed or fail based on how well...
Top Services:
- Software Development
- IT Services
- Managed Services
- Staff Augmentation
- Show more
- Location
- Louisville, Kentucky
- Number of Employees
- 50 - 99
Cybalt is one of the top cybersecurity consulting companies in the USA. We provide best-in-class and end-to-end security solutions and services at the speed of innovation to help our clients across 30+ countries achieve their business goals. Visit our website and get free security assessment today, where our...
Top Services:
- Cybersecurity
- AI Development
- Managed Services
- IT Services
- Big Data Analytics
- Show more
- Location
- Plano, Texas
- Number of Employees
- 100 - 249
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 1 Project Listed
Summit IT Solutions is an Information Technology solution provider based in Akron, Ohio that prides itself on being a "Peak Performer in Information Technologies." Our dedicated staff of Microsoft Certified Professionals offers practical solutions that integrate well with our client's current and future...
Top Services:
- Software Development
- IT Services
- Managed Services
- Cybersecurity
- Show more
- Location
- Akron, Ohio
- Number of Employees
- Under 49
At BP3, we transform your complex challenges into streamlined success stories through AI and Automation...
Top Services:
- Business Consulting
- UI/UX Design
- AI Development
- IoT
- Mobile App Development
- Show more
- Location
- Austin, Texas
- Number of Employees
- 100 - 249
Facet Interactive is the go-to digital strategy agency. Our data-driven insight helps clients focus on higher-yield projects while we ensure strong returns through integrated marketing campaigns. We can step in as your product owner or CMO to provide direction when it comes to making informed product and...
Top Services:
- Web Development
- AI Development
- Software Development
- IT Services
- CRM Consulting
- Show more
- Location
- El Segundo, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $199/hr
- Minimal Budget
- $25,000 - $50,000
We provide computer, web design, and hosting services to a wide array of clients, whether they are a small startup or large company. We dedicate the same amount of time no matter what size of company you are as we believe every one is as important as the next. RupelTek provides multiple computer services, web...
Top Services:
- eCommerce Development
- Web Development
- Web Design
- IT Services
- Managed Services
- Show more
- Location
- Peoria, Arizona
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
- Portfolios Count
- 1 Project Listed
At Supercharge, we partner with our clients to turn disruption into opportunity by creating transformative digital solutions. With over 200 digital experts across New York, London, Amsterdam, Helsinki, Vienna, and Budapest, we develop digital strategies, design delightful interfaces, and build robust software...
Top Services:
- Software Development
- AI Development
- Digital Services
- Product Design
- Mobile App Development
- Show more
- Location
- New York City, New York
- Number of Employees
- 100 - 249
- Minimal Budget
- $50,000 & Up
- Portfolios Count
- 6 Projects Listed
Our team of expert software engineers leads our clients through the product development process, laying out clear expectations and goals to hasten the product's time to market...
Top Services:
- Software Development
- Staff Augmentation
- Digital Strategy
- eCommerce Development
- UI/UX Design
- Show more
- Location
- Chicago, Illinois
- Number of Employees
- Under 49
- Average Hourly Rate
- $49/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 2 Projects Listed
At Houston IT Support Tech, we specialize in delivering enterprise-level support worthy of a Fortune 500 company &emdash; at a price a small to medium-sized business can appreciate. In short, no one in North America is better equipped to give small to medium-sized businesses the support they deserve than...
Top Services:
- IT Services
- Managed Services
- Cybersecurity
- Location
- Sugar Land, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- Under $1,000
Azilen Technologies is a prominent enterprise AI development company that takes pride in delivering exceptional AI, Data, and HRTech solutions to organizations seeking digital transformation...
Top Services:
- AI Development
- Software Development
- IT Services
- IoT
- Cloud Consulting
- Show more
- Location
- Irving, Texas
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $35/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 16 Projects Listed
FIT Technologies is a full-service Managed IT and Cybersecurity Provider that develops long-term technology partnerships with our clients to increase efficiency, productivity, and security. We provide services to tens of thousands of users throughout Ohio and across the country...
Top Services:
- Managed Services
- Cybersecurity
- IT Services
- IT Compliance Solution
- Big Data Analytics
- Show more
- Location
- Cleveland, Ohio
- Number of Employees
- 100 - 249
Extraco Technology is a service provider in Central Texas & DFW areas with a niche in IT support for various business offices...
Top Services:
- IT Services
- Managed Services
- Location
- Waco, Texas
- Number of Employees
- Under 49
We're a collection of innovative cybersecurity engineers, and we believe that our ideas can help shape a better future for your company. We pride ourselves on offering unmatched, devoted service while offering clever solutions for businesses of all sizes...
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- IT Compliance Solution
- Cloud Consulting
- Show more
- Location
- Warren, Michigan
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
GCS Technologies is a Microsoft-focused managed IT, cybersecurity and AI readiness provider in Austin, Texas. Since 2000, our in-house Austin team has supported small and mid-sized businesses. We are SOC-audited, and as a Microsoft Partner we build on Microsoft 365, Azure, Copilot and Defender...
Top Services:
- Cybersecurity
- Managed Services
- IT Services
- Cloud Consulting
- AI Development
- Show more
- Location
- Austin, Texas
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Hyran IT Consulting has been providing managed IT services to businesses across various industries since 2012. We specialize in creating scalable IT solutions that fit with business objectives and support long-term growth. Based in Milford, Michigan, we work with clients across Michigan and the US...
Top Services:
- Managed Services
- Cybersecurity
- IT Services
- Cloud Consulting
- AI Development
- Show more
- Location
- Milford Charter Township, Michigan
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
REREM Data Security specializes in all the in-depth cybersecurity measures required to keep you and your business safe from security threats. We ensure that your essential data, financial information, identity, and network applications are safe from unwanted eyes...
Top Services:
- Cybersecurity
- Digital Services
- AI Development
- Software Development
- IT Compliance Solution
- Show more
- Location
- McKinney, Texas
- Number of Employees
- Under 49
Since 2001, Consilien has helped SMB and mid-market companies run secure, stable IT that scales with the business. We're a security-first MSP offering Managed and Co-Managed IT, Managed Cybersecurity, compliance readiness (CMMC, NIST, SOC 2, PCI), vCIO and vCISO leadership, and AI governance...
Top Services:
- Managed Services
- Cybersecurity
- IT Services
- IT Compliance Solution
- Cloud Consulting
- Show more
- Location
- Torrance, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 8 Projects Listed
Alexa Cybersecurity is a trusted provider of cybersecurity software and hardware solutions, offering a range of products to protect businesses in the digital age. Specializing in Application Security, Mobile Security, Secured Storage, and Security Testing, Alexa Cybersecurity delivers innovative solutions to...
Top Services:
- Cybersecurity
- Cloud Consulting
- Managed Services
- Staff Augmentation
- Show more
- Location
- Austin, Texas
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $10,000 - $25,000
Blueclone Networks, a Business Technology Advisor and Managed Services Provider (MSP/MSSP) provides Computer Services, Cloud Apps, VoIP, Helpdesk, and Cybersecurity to SMB along with Co-Managed IT Services to larger organizations & Enterprise...
Top Services:
- Managed Services
- Cybersecurity
- IT Services
- Cloud Consulting
- IT Compliance Solution
- Show more
- Location
- Princeton, New Jersey
- Number of Employees
- Under 49
- Average Hourly Rate
- $195/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 3 Projects Listed
Eagles Media is a U.S.-based digital marketing and SEO agency offering comprehensive SEO, AI-driven search optimization, and results-focused marketing solutions. The company supports businesses across all 50 states and international markets, helping both local and global brands enhance their online presence...
Top Services:
- Web Design
- eCommerce Development
- SEO
- PPC
- Social Media Marketing
- Show more
- Location
- Orland Park, Illinois
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- Under $1,000
Hiring Guide: How to Choose the Best Managed IT Services Providers in the US
How to choose the best managed service provider in the United States?
Use the criteria below to narrow your shortlist before moving into detailed discussions:
- Clarify internal requirements
Start by mapping your current IT environment, key pain points, and expected growth. This helps you filter out providers that aren’t built for your scale or complexity. - Look for proven, relevant experience
Prioritize MSPs with experience supporting businesses like yours. Industry familiarity, certifications, and documented results signal the ability to operate within your technical and regulatory landscape. - Assess service breadth and maturity
An experienced MSP should support both daily operations and higher-level needs such as security, cloud optimization, and disaster recovery with the ability to adapt services over time. - Evaluate scalability and stability
The right partner can scale infrastructure and security as your business evolves, without service disruption or constant contract changes. - Review security and compliance readiness
Make sure the MSP you choose has proven experience handling data protection, risk management, and industry-specific compliance requirements. - Measure responsiveness and reliability
Clear SLAs, defined response times, and consistent communication practices are essential for maintaining continuity and minimizing downtime. - Check reputation and transparency
Client reviews and references should provide some insight into how the MSP will operate once the partnership starts.
What results could businesses expect from an MSP?
Working with a managed services provider leads to measurable operational outcomes alongside long-term business benefits. Here’s what you can expect:
- Reduced downtime and disruption
Organizations using managed services report up to a 27% decrease in system downtime, driven by continuous monitoring and faster incident response. - Lower overall IT operating costs
Companies that outsource IT operations report an average 19-30% reduction in IT operational expenses, primarily due to fewer outages, automation, and reduced internal overhead. - Faster issue resolution
AI-backed monitoring and automation used by MSPs have reduced incident response times by up to 40%. - Stronger resilience during security incidents
Managed security services helped mitigate over 36% of ransomware incidents globally in 2024, improving recovery speed and containment. - Better scalability as the business grows
You would be able to scale users, devices, and infrastructure without performance degradation or service gaps.
These results explain why in 2024 more than 68% of enterprises outsourced at least one IT function and why the U.S. accounted for 38% of the global MSP market.
How does a managed IT services company ensure security, compliance, and data protection?
With a global shortage of 3.5 million cybersecurity professionals, 43% of organizations now outsource cybersecurity capabilities to managed providers. MSPs help businesses protect their systems and data through continuous monitoring and compliance-led practices:
- Cybersecurity monitoring and response
MSPs provide 24/7 monitoring across networks, endpoints, and cloud systems. AI-powered detection significantly improves response speed: it reduces average breach detection time from 181 days to 51 days and enables 73% faster containment than in-house teams. - Ransomware and threat mitigation
Layered security controls and rapid isolation help limit the impact of attacks. In 2024, over 36% of global ransomware incidents were mitigated through MSP-managed security services, improving recovery and containment outcomes. - Backup, disaster recovery, and continuity
MSPs maintain encrypted, redundant backups and tested recovery plans, which are required under many regulatory frameworks and critical for minimizing downtime during incidents. - Compliance management
34% of companies adopted managed security services specifically to meet compliance standards such as HIPAA, PCI DSS, and GDPR. What MSPs do is track regulatory requirements and maintain audit-ready documentation.
How to tell if a business needs fully managed services or co-managed IT?
The decision comes down to how much internal IT capability you have and how much responsibility you want to retain.
Fully managed IT is typically the right fit if:
- You don’t have an internal IT team or rely on generalist support
- You want to outsource IT operations, security, and maintenance fully
- Predictable monthly costs matter more to you than hands-on control
In this model, the managed services company owns day-to-day IT, including help desk, infrastructure, cybersecurity, compliance, and planning.
Co-managed IT is usually a better option if:
- You already have an internal IT team, but they lack capacity or specialized skills
- You want to retain oversight while outsourcing areas like security, cloud, or monitoring
- Your IT needs to scale with growth or hybrid work
What questions should you ask before hiring a managed services firm?
Asking targeted questions early will help you clarify how a managed service provider operates in practice, beyond sales promises and proposals.
Relevant Background
- What services and technologies/platforms do you specialize in?
- Can you share case studies and client references similar to my project scope and complexity?
- What is your support coverage (e.g., onsite or remote, after-hours coverage)?
Services and Processes
- How are support requests handled end-to-end (e.g., channels, ticket triage, and service level agreements)?
- Which security frameworks and compliance standards do you follow?
- What are our operational governance practices for incident response, escalation, change management, and post-incident reviews?
- What recovery time and recovery point objectives do you commit to, and what architecture/backup assumptions are required to meet them?
Related to Your Project
- Who will manage our systems daily, and what is their seniority level?
- How will you integrate with our existing tools and systems?
- How do you handle scaling and capacity planning as demand grows?
- What level of ongoing support is included after onboarding, and what will be billed separately?
How to find top managed services companies on DesignRush that fit your budget?
DesignRush helps you avoid guesswork by identifying MSPs that align with your budget and hiring criteria. You can compare providers based on reviews, team size, and rates.
| High budget: $50,000+ |
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| Low budget: $25,000-$50,000 |
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Sources
DesignRush sustains a directory of over 40,000 agencies categorized by service category, location, expertise, and reviews. We build our database in two ways:
- Our dedicated team of agency experts actively searches the web for top-performing companies. We then pull information from their websites, online presence, and client testimonials to verify their status and qualifications prior to listing.
- The agencies listed get notified of their profiles on the website and they can choose to claim it or not, which suggests their availability for more collaborations.
Agencies can also reach out to DesignRush and must go through the verification process prior to being listed.
Why companies trust DesignRush
Every agency is independently vetted before it can be listed or ranked
4.8
4.8Some agencies pay for sponsored placement, clearly labeled and held to the same vetting standards.
Managed IT Services FAQs
What can a managed IT service provider do for business?
A managed service provider (MSP) is an external partner that manages and supports your IT systems so your team can focus on running the business instead of fixing tech issues.
MSPs typically handle:
- IT infrastructure management (networks, servers, hardware, and cloud systems)
- Proactive monitoring and maintenance to prevent downtime
- Cybersecurity and data protection, including threat detection and incident response
- Backup and disaster recovery to protect business-critical data
- Help desk and technical support for day-to-day issues
- IT planning and advisory, aligning technology with business goals
As IT environments grow more complex, more U.S. businesses are turning to managed services.
The U.S. managed services market reached $69.9 billion in 2024 and is projected to grow at a 10.5% CAGR through 2033, driven by remote work, cloud adoption, and rising cybersecurity threats.
What types of MSPs are there?
Managed service companies can be categorized in two ways:
1. By provider model (how the MSP operates and partners with your business)
| Type | What It Covers | Best For |
| Pure-Play MSPs | Core IT operations like monitoring, maintenance, patching, and system support | Small to mid-sized businesses needing reliable day-to-day IT management |
| Staffing-Led MSPs | Managed IT services combined with IT staff augmentation | Companies that need flexible capacity or temporary technical expertise |
| High-Level (Strategic) MSPs | End-to-end IT management, cybersecurity, cloud strategy, and long-term planning | Enterprises with complex infrastructure and strategic IT needs |
2. By service focus (what specific IT functions they manage)
Most specialize in one or more of the following areas:
- IT support: Ongoing monitoring, troubleshooting, and system maintenance
- Security services: Threat detection, vulnerability management, and compliance support
- Cloud services: Cloud migration, optimization, and ongoing management
- Network services: Network monitoring, performance optimization, and connectivity management
- Backup & disaster recovery: Data protection, backups, and business continuity planning
- Industry-specific: Tailored IT support for regulated sectors like healthcare, finance, retail, and legal
What benefits can businesses expect from managed IT service providers?
MSP services are designed to reduce operational strain and create more stability. Here’s what they bring to the table:
- Predictable IT costs
Fixed or subscription-based pricing reduces budget uncertainty and unexpected expenses. - Access to specialized expertise
On-demand support across infrastructure, cloud, security, and compliance. - Proactive system oversight
Performance issues now carry the same business impact as outages. According to Catchpoint’s SRE Report 2025, 53% of organizations agree that “slow is the new down,” reinforcing why proactive monitoring and performance management are core managed services benefits. - Stronger security foundations
Continuous threat monitoring, patching, and security controls reduce exposure to cyber risks. This is an increasing priority as the FBI recorded 859,532 cyberattacks in the U.S. in 2024, marking a 144% increase since 2018. - Simplified compliance support
Built-in processes ensure you meet regulatory requirements like HIPAA and PCI DSS. - Optimized technology management
Guidance on selecting, maintaining, and updating systems helps you avoid waste. - More focus on core work
Internal teams spend less time on IT operations and more on business priorities.
What is the difference between staff augmentation and managed services?
Staff augmentation providers and managed service providers both offer IT outsourcing solutions, but they differ in several key ways:
| Aspect | Staff Augmentation | Managed Services |
| Primary purpose | Fill skill or capacity gaps | Fully manage defined IT functions |
| Control | Client retains full control | Provider owns delivery and outcomes |
| Engagement type | Short-term or project-based | Usually ongoing, long-term partnership |
| Accountability | Client manages performance | Provider accountable via SLAs |
| Team integration | Works as part of your in-house team | Operates as an external IT owner |
| Cost structure | Hourly or contract-based | Typically fixed or subscription-based |
How much do managed service providers in the USA charge?
On average, managed service firms charge $150-$400 per user per month or $175-$300 per hour. For enterprise-level projects, pricing can start at $10,000 per month.
Main factors that influence MSP pricing:
- Number of users or devices
- Scope of managed services
- Infrastructure complexity and data volume
- Contract length and service hours
Common MSP pricing models:
- Per-user pricing: Predictable costs tied to headcount
- Per-device pricing: Charges based on supported hardware
- Tiered plans: Different service levels at increasing prices
- Flat-rate pricing: Unlimited support for a fixed monthly fee
- À la carte services: Pay only for specific IT needs