Our directory features the top BPO companies in the USA, evaluated using five ranking criteria, 12 expert reviewers, and 263+ verified client reviews, giving you a reliable way to choose the best BPO provider.

Select the Best BPO Company in the USA

140 Companies - Rankings updated: September 07, 2026

DesignRush evaluates the BPO companies listed based on expertise, credentials, and client satisfaction ratings, using objective data and verified reviews. Some placements are sponsored.

United States × Corporate Services × Sort by: Number of Reviews × Clear Filters
  • Optimizing revenue systems for scale

    Pisces Growth helps founder-led B2B technology companies fix positioning, sales process, pipeline, and revenue operations so growth no longer depends on founder heroics...

    Top Services:

    • Content Marketing
    • Digital Marketing
    • Branding
    • Web Design
    • Logo Design
    • Show more
    Location
    Orlando, Florida
    Number of Employees
    Under 49
    Average Hourly Rate
    $125/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    25 Projects Listed

    Pisces Growth Consulting Services

    • Content Marketing
    • Digital Marketing
    • Branding
    • Web Design
    • Logo Design
    • Email Marketing
    • Social Media Marketing
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Far Out Solutions
    • Commprise
    • Blue Cotton Tech
    • Telecom One
    • TaylorWorks
    • Machado
    • OCS IT
    • CacheFly
    • Moovila
    • ServIQ
    Data sourced from the agency's DesignRush profile

    Pisces Growth Consulting Reviews & Testimonials

    • Leonard  Brennan
      Leonard Brennan VP Global Security & Privacy at Market Star
      5.0

      Digital Marketing Review from Leonard Brennan

      They deliver actual results and understand the IT space

    • Anthony Flagg
      Anthony Flagg Instructor at Operatix
      5.0

      Digital Marketing Review from Anthony Flagg

      MKC Agency has an amazing approach, and I would definitely recommend working with them.

    • Eileen Byrne
      Eileen Byrne Owner at JK Tech
      5.0

      Lead Generation Review from Eileen Byrne

      Partnering with MKC Agency has been a game-changer for our business. Guided by Megan's inspiring journey and resilience, her team transformed our brand, spearheaded a go-to-market strategy, and even implemented a CRM system that streamlined our operations. Within just three months, we secured two new deals and established a promising sales pipeline, a testament to their expertise. What truly sets MKC Agency apart is their values-driven approach. Their commitment to ethical marketing and societal change is unparalleled. Their core values reflect a deep understanding of both professional and personal growth. My only wish? That I had discovered Megan and her team earlier. Highly recommend MKC Agency for any business aiming for genuine growth and connection

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • TechSpeed Inc: Women Owned Technology Company, Pioneering AI-Driven BPO Solutions

    TechSpeed Inc is a Women Owned Technology company. Founded in 2002, it is the first AI-driven Business Process Outsourcing (BPO) provider. Pairing AI-driven technology automation and Human in the Loop support, TechSpeed enables businesses of all sizes to grow with scalable outsourcing solutions...

    Top Services:

    • BPO
    • AI Development
    • eCommerce Development
    • Phone Answering Services
    • Customer Support
    • Show more
    Location
    Portland, Oregon
    Number of Employees
    100 - 249
    Average Hourly Rate
    $6/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    4 Projects Listed

    TechSpeed Services

    • BPO
    • AI Development
    • eCommerce Development
    • Phone Answering Services
    • Customer Support
    • Transcription Services
    • Staff Augmentation
    • Web Design
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • WACOM
    • Hofstra Univercity
    • Merrill Lynch
    • C2 Financial Corporation
    • Griflan Design
    • Bridgetown Coffee
    • Direct Crown
    • Passport Unlimited
    Data sourced from the agency's DesignRush profile

    TechSpeed Reviews & Testimonials

    • Etienne Demeules
      Etienne Demeules Director of Finance & Valuation at DSMA
      5.0

      Data Entry Review from Etienne Demeules

      TechSpeed support is seamless with ongoing workflows or new ones. Using them on different files, they have great turnaround and make sure data always meets expectations

    • Diane Ernstsson
      Diane Ernstsson Manager at JDXpert
      5.0

      Data Entry Review from Diane Ernstsson

      TechSpeed has been a wonderful solution for our data entry needs. Their project manager is super friendly, easy to work with, extremely responsive and clear. TechSpeed swiftly got us through a rough patch when we were very backed up on data entry projects. They went above and beyond to exceed our expectations for sooner-than-expected delivery of the projects for data entry. Their QA is spot-on and very thorough. TechSpeed has been so great to work with!

    • Mark Stefanski
      Mark Stefanski VP of Software at Compology
      5.0

      Data Entry Review from Mark Stefanski

      For many years, Compology has worked with TechSpeed on image labeling, valuing TechSpeed's attention to detail and interest in optimizing processes. The client can rely on it to go over instructions, ask questions, give feedback, and train its team to follow it to a T. TechSpeed commits its time and resources to delivering great results and getting the job done well. Compology highly recommends working with the agency. (Verified via email)

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • AI-Powered Support-as-a-Service Company Focused on the Tech Industry

    SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010...

    Top Services:

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Staff Augmentation
    • Show more
    Location
    Wilmington, Delaware
    Number of Employees
    1000 & Up
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    12 Projects Listed

    SupportYourApp Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Staff Augmentation
    • AI Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Mastercard
    • Skylum
    • Waverly Labs
    • Softorino
    • Flibco
    Data sourced from the agency's DesignRush profile

    SupportYourApp Reviews & Testimonials

    • Bogdan Czako
      Bogdan Czako Customer Support Team Lead at Covantis S.A.
      5.0

      Customer Support Review from Bogdan Czako

      We've been working with SupportYourApp to handle technical support, including product-related questions, password resets, tracing user traffic, and assessing request severity. The team started with two shared consultants and one dedicated consultant and now operates with two members, providing consistent support via email. Their performance has been outstanding, earning perfect 10/10 ratings in our internal performance reviews, and the project has remained extremely stable over time. The team has grown in expertise and reliability to the point where one dedicated agent now attends our annual gathering in Switzerland every year. Their support continues to exceed our expectations.

    • Joseph Pinto
      Joseph Pinto Manager at Sweett
      5.0

      Customer Support Review from Joseph Pinto

      We partnered with SupportYourApp to build a 24/7 multilingual support team operating securely from the office to serve our growing global customer base. The team structure has evolved over time and now includes French-, Spanish-, and English-speaking consultants, as well as Sales agents and part-time Social Media Research support. They manage our email, chat, and phone support 24/7, enabling us to assist customers in multiple languages and maintain an average email response time of under one hour. We truly appreciate their strong adherence to SLAs, consistent performance, and proactive communication. SupportYourApp has proven to be a reliable and effective partner in scaling our customer support operations.

    • José Manuel Val Merinero
      José Manuel Val Merinero CFO at VR LIFE, SL
      5.0

      Customer Support Review from José Manuel Val Merinero

      We partnered with SupportYourApp to resolve ongoing billing and video service issues that were impacting customer satisfaction. They provided efficient email support through a dedicated consultant, ensuring consistent and personalized assistance. Communication was clear and well-structured, with defined guidelines that kept our interactions focused. Their support hours from 5 PM to 1 AM EET allowed timely resolutions outside regular business hours. We valued the consultants loyalty, consistency, and efficiency, which contributed to smooth operations. SupportYourApp has been a reliable and effective partner in addressing our service challenges.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Your On-Demand Sales Team

    Martal Group is an award-winning B2B lead generation and sales agency specializing in scaling tech businesses. Since 2009, our top-performing sales executives have been instrumental in generating qualified leads for over 2,000 B2B organizations, ranging from startups to Fortune 500 companies...

    Top Services:

    • Email Marketing
    • Digital Marketing
    • Social Media Marketing
    • BPO
    • Digital Strategy
    • Show more
    Location
    San Francisco, California
    Number of Employees
    50 - 99
    Average Hourly Rate
    $45/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    5 Projects Listed

    Martal Group Services

    • Email Marketing
    • Digital Marketing
    • Social Media Marketing
    • BPO
    • Digital Strategy
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Clickworker.com
    • Incentives-Solutions.com
    • Semasio.com
    • Kipod.com
    • Favendo.com
    • Weezmo.com
    • Intech-Global.com
    • NemoNano.com
    • Indoorgo.com
    • Vidmind.com
    Data sourced from the agency's DesignRush profile

    Martal Group Reviews & Testimonials

    • Nidhi Jaiswal
      Nidhi Jaiswal Marketing Executive at Social Frontier
      5.0

      Marketing Review from Nidhi Jaiswal

      From the very start, their team was very professional, communicated in a timely manner, and was very familiar with B2B lead generation. We were just surprised at their team culture and their desire to work hand-in-hand with our team. It felt like they were not an external vendor but a true partner in all respects. Throughout our working time together, Martal always produced excellent work while keeping us informed and engaged. They are solution-oriented, proactive, and willing to share ideas that enhance performance. It is not often that you find a team that is so concerned about your success. What we value most is their honesty and commitment to building something that will last. They don't seek quick wins but work to build outcomes that last and can potentially expand. With their experience combined with a well-structured plan, they are a reliable and outcome-driven collaborator. If you need to reach more customers and you would like to have a company that is concerned about your success, you can rely on Martal Group. We highly recommend that you use their services.

    • Anas Aftab
      Anas Aftab Outreach Manager at Get Pro Links
      5.0

      Digital Marketing Review from Anas Aftab

      Working with Martal Group has been an absolute pleasure. Their team is collaborative and transparent and consistently delivers on their commitments with professionalism and expertise. From the start, it was clear they are passionate about building meaningful and lasting business relationships. What stands out most is their willingness to go above and beyond. Whether its sharing valuable insights, offering timely support, or simply being approachable and helpful, Martal Group has proven to be a reliable partner. Their depth of knowledge in the B2B space, paired with a genuine dedication to helping businesses grow, makes them a standout organization. If you're looking for a team that values collaboration, transparency, and long-term success, Martal Group is an excellent choice.

    • Doug McLean
      Doug McLean VP of Global Sales and Channels at Complete EDI
      5.0

      Call Centers Review from Doug McLean

      Martal Group was able to facilitate Complete EDI’s first ever outbound lead generation efforts in the company’s history. Following the onboarding process, Martal was able to deliver 2 sales-qualified leads within the second week of campaigns and by the end of the 3 month pilot period had 14 sales-qualified leads.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Comprehensive Outsourced Customer Support Services

    Embracing the role of a collaborator, we hold a genuine concern for our clients' processes and the quality of our own outsourced customer support performance. Our organizational ethos centers on fostering continual growth for both our clients and our dedicated workforce...

    Top Services:

    • BPO
    • Call Centers
    • Phone Answering Services
    • Customer Support
    • Show more
    Location
    Miami, Florida
    Number of Employees
    500 - 999
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000

    Uassist.ME Services

    • BPO
    • Call Centers
    • Phone Answering Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Pica Pica
    • Avanti Way Realty
    • NuSvara
    Data sourced from the agency's DesignRush profile

    Uassist.ME Reviews & Testimonials

    • Benjamin Conboy
      Benjamin Conboy Founder at NuSvara
      4.5

      Translation Services Review from Benjamin Conboy

      Benjamin Conboy of NuSvara praises Uassist.ME assistant's skills and output. NuSvara highlights the assistant's ability to learn, be proactive, and deal with daily technical issues. (Source: 3rd Party Review Platform)

    • Beth Dorian
      Beth Dorian Former Owner at Platteville Family Dentistry
      4.0

      Virtual Assistant Review from Beth Dorian

      According to Beth Dorian of Platteville Family Dentistry, Uassist.ME provided exceptional support services. The virtual assistant provided by Uassist.ME helped the dental clinic become more profitable by shifting the focus to its core businesses. The collaboration is ongoing, and Platteville Family Dentistry praises the team’s consistent communication and cooperation. (Source: 3rd Party Review Platform)

    • Lydia Martinez
      Lydia Martinez Founder & CEO at Elle Marketing And Events
      5.0

      Virtual Assistant Review from Lydia Martinez

      According to Lydia Martinez of Elle Marketing and Events, Uassist.ME's assistant does a phenomenal job. Their support has improved Elle Marketing and Events' turnaround times and alleviated its administrative burdents. Uassist.ME assistant's preparedness allowed them to hit the ground running. (Source: 3rd Party Review Platform)

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • We Book the Meetings, You Close the Deal.

    A powerhouse team that takes the headache out of prospecting by booking qualified, high-intent sales appointments for businesses. We don't just generate leads, we deliver sales-ready conversations straight to your calendar...

    Top Services:

    • BPO
    • Phone Answering Services
    • Customer Support
    • Digital Marketing
    • Social Media Marketing
    • Show more
    Location
    Albany, New York
    Number of Employees
    500 - 999
    Average Hourly Rate
    $5/hr
    Portfolios Count
    8 Projects Listed

    Appointment Setter Online Services

    • BPO
    • Phone Answering Services
    • Customer Support
    • Digital Marketing
    • Social Media Marketing
    • PPC
    • Email Marketing
    • Content Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Trainual Inc
    • 15Five
    • electrIQ marketing
    • YCharts
    • PERQ
    • GMass
    • Heinz Marketing Inc
    • Arch-Con Corporation
    Data sourced from the agency's DesignRush profile

    Appointment Setter Online Reviews & Testimonials

    • Eli Hamilton
      Eli Hamilton Sr. Director of eCommerce at Intelligentsia Coffee Inc.
      5.0

      Customer Support Review from Eli Hamilton

      This company has delivered exceptional customer support services that made a noticeable impact on our overall workflow and customer satisfaction. From day one, their team demonstrated professionalism, responsiveness, and a genuine commitment to representing our brand with care. They handled customer inquiries promptly, clearly, and with an impressive level of empathyensuring that every interaction felt personalized and attentive. One of the things we appreciated most was their ability to quickly understand our products, processes, and communication tone. They not only answered questions efficiently but also helped educate our customers, resolve issues with patience, and maintain a positive experience even in challenging situations. Their follow-up processes were consistent, their communication was always organized, and their ability to manage high volumes of inquiries without compromising quality truly stood out. They became a seamless extension of our internal team, reducing our workload and allowing us to focus on growth while knowing our customers were in excellent hands. Their dedication, reliability, and customer-first approach made the entire partnership incredibly valuable. We highly recommend their customer support services for any business looking to elevate its service experience.

    • Romain Devisme
      Romain Devisme Executive Director at Havas Events Shanghai
      5.0

      Back Office Outsourcing Review from Romain Devisme

      We hired Assistant Setter Online for: contracted customer support solution shrinking customer querie volume Being an agency involved in the business of advertising and marketing we were ramping up our efforts in terms of campaigning Assistant Setter Online does all our inbound processing, phone, chat and e mail support. They started employment with us on test basis initially and during their 2- week onboarding process they did so with our front-line team which was structured. We gave them tours of our products, tone of voice, brand guidelines and escalation workflows. All the traffic entering their channel is currently managed by their team, all the outbound communication is done via RingCentral and they also integrated Tawk.to live chat support on our site, increasing the level of engagement and conversion. After working with Appointment Setter Online, we now have quantitative indicator of results in customer satisfaction levels. They always provide a high level of support and it has saved us a considerable amount of overhead costs in the process of hiring, training and retaining in-house personnel. We would in fact expect savings of 50 percent or more. They have been extremely reactive and structured.

    • Raul Vizcaino
      Raul Vizcaino Operations Manager at Supermarket Source Inc
      5.0

      Appointment Setting Review from Raul Vizcaino

      I am the Operations Manager at Supermarket Source Inc, We empower our customers to excel by providing top-notch equipment and design services to the food retail industry. We needed help with B2B appointment setting and sales closing to increase our revenue and sales, Appointment Setter Online provides B2B appointment-setting services. We provide our company's data, and the team helps us with email, chat, and phone calls. We pay $1,000 for each agent, Appointment Setter Online has increased our sales by 22% so far. The quality of their work exceeds our expectations, Appointment Setter Onlines project manager always contacts us through WhatsApp, Slack, and email. We use High Level to arrange the leads and Google Sheets to maintain records and updates of the sales and leads, Were satisfied with the quality of the team, and they've actually increased our sales.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • End-to-end CX solutions that delight customers.

    Make customer experience your strongest competitive advantage. CX forms the beating heart of Business Process Management, delivering success by boosting customer retention and ensuring less costly, more efficient operations...

    Top Services:

    • Customer Support
    • BPO
    • Call Centers
    • Phone Answering Services
    • Business Consulting
    • Show more
    Location
    Lexington, Kentucky
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    17 Projects Listed

    Helpware Services

    • Customer Support
    • BPO
    • Call Centers
    • Phone Answering Services
    • Business Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • DoorDash
    • PureCars
    • Headspace
    • Microsoft
    • Google
    • CompIQ
    • Samsara
    • Jam City
    • RestoraPet
    • HealthComp
    Data sourced from the agency's DesignRush profile

    Helpware Reviews & Testimonials

    • Maria Maidana
      Maria Maidana Customer Onboarding & Enablement Manager at SquadLocker, Inc
      5.0

      Customer Support Review from Maria Maidana

      Helpware has been a trusted partner for SquadLocker for several years now for customer success. Our Customer Onboarding Team continues to shine through every administrator that interacts via our Live Chat channel for store help. Anzhelika is my Onboarding Lead and we work hand in hand in making any and all decisions for team enhancements. She delights both DIY and Enterprise administrators across multiple channels here at SquadLocker. I would not be as successful without Anzhelika by my side. I forsee using Helpware for years to come!

    • Brian Agee
      Brian Agee Director of Sales & Marketing at Petro Towery
      5.0

      Web Design Review from Brian Agee

      My organization contracted with Helpware for a complete website design and build. I am extremely happy with the finished product and continually receive positive feedback from customers, vendors, and employees. The Helpware team was very professional throughout the entire process and did an incredible job keeping the project on time and on budget. Communication was also great and I really appreciated their consultative approach. I would recommend without hesitation.

    • Brian Lubeck
      Brian Lubeck Broker at Cypress Property Group
      5.0

      Virtual Assistant Review from Brian Lubeck

      Over the past five years, I've had the privilege of partnering with Helpware, and my experience has been nothing short of exceptional. Their commitment to efficiency and cost-effectiveness has consistently impressed me. Whether you're a startup or an established enterprise, Helpware offers tailored virtual assistant solutions that work well with any company. I highly recommend them to anyone looking to hire a virtual assistant.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • US-Based Outbound SDR Agency. Boutique. Multi-Channel. Real Pipeline.

    Leadium is a US-based B2B outbound SDR agency running cold email, cold calling, and LinkedIn programs for companies that need qualified pipeline without building an in-house team. Boutique model. 100% US-based execution. Founder-led delivery on every account...

    Top Services:

    • Email Marketing
    • BPO
    • CRM Consulting
    • Business Consulting
    • Direct Marketing
    • Show more
    Location
    Las Vegas, Nevada
    Number of Employees
    50 - 99
    Average Hourly Rate
    $50/hr
    Minimal Budget
    Under $1,000

    Leadium Services

    • Email Marketing
    • BPO
    • CRM Consulting
    • Business Consulting
    • Direct Marketing
    • Customer Support
    • Market Research
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Square
    • Rackspace
    • Microsoft
    • LG
    • DirecTV
    • OSRAM
    • Time Logistics
    • Palo Alto Networks
    • Amada Senior Care
    • brightwheel
    Data sourced from the agency's DesignRush profile

    Leadium Reviews & Testimonials

    • Scott Proffitt
      Scott Proffitt VP of Sales at Energy Assurance
      5.0

      AI Marketing Review from Scott Proffitt

      Our monthly leads have gone up by 3x with Leadium. This allows us to focus on production efficiencies.

    • Sam Jennings
      Sam Jennings Sales Manager at Best Bees Company
      5.0

      Call Centers Review from Sam Jennings

      Finding Leadium changed the way our team operates. They've been able to fill our pipeline with the people we want to talk to so we can focus on beekeeping.

    • Marcos Moura
      Marcos Moura Founder and COO at Amada Senior Care
      5.0

      Call Centers Review from Marcos Moura

      Leadium is able to speak to our prospects as if they're Amada themselves. They're filling our pipeline in a way we couldn't!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Highest Quality, Call Center Services with Superior Customer Support.

    Offering Call Center Services. In today’s fast-paced business environment, a missed call equals a missed customer. Enter TAS United. Our experienced, bilingual agents answer your calls when you can’t – keeping you connected to your patients or customers 24/7/365...

    Top Services:

    • Phone Answering Services
    • Call Centers
    Location
    San Antonio, Texas
    Number of Employees
    Under 49

    TAS United Services

    • Phone Answering Services
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Baylor
    • Siemens
    • Floodmaster Restauration
    • Golden Pass LNG
    Data sourced from the agency's DesignRush profile

    TAS United Reviews & Testimonials

    • Cerena Schane
      Cerena Schane Customer Relationship Management Manager at Airco Mechanical
      5.0

      Phone Answering Services Review from Cerena Schane

      Partnering with TAS United not only helped save us money by outsourcing our call traffic, but enhanced our first impression with our customers. Beyond the ongoing and future savings, TAS United has allowed us to capitalize on more opportunities for new business. We have been able to eliminate significant time spent on the phones.

    • Viktoriia Bielkova
      Viktoriia Bielkova Accountant at Congress Holding Group
      5.0

      Call Centers Review from Viktoriia Bielkova

      My experience using TAS United is very positive. Since TAS United is highly professional, responsive and client oriented. They provide a great service! I highly recommend TAS United as your business partner.

    • Dr. Shiree Flume
      Dr. Shiree Flume Owner at Flume Psychiatry
      5.0

      Phone Answering Services Review from Dr. Shiree Flume

      I have been a customer of TAS United since 1989 and have been very satisfied with the service. The operators have helped many of my patients who were in mental health crisis over the years and their kindness and professionalism are much appreciated.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • AI-Enabled, Human-Validated Data Support, Engineered for Enterprises

    SunTec Data is a global leader in AI-enabled data, BPO, and KPO solutions, backed by over 25 years of experience and 1,500+ data professionals across 50+ countries. Combining advanced AI tools with human-in-the-loop oversight, we deliver ISO-certified, HIPAA-compliant data management...

    Top Services:

    • Market Research
    • BPO
    • Big Data Analytics
    • eCommerce
    • AI Development
    • Show more
    Location
    Laguna Beach, California
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    SunTec Data Services

    • Market Research
    • BPO
    • Big Data Analytics
    • eCommerce
    • AI Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • PepsiCo
    • nielsen
    • Network18
    • Deloitte
    • Expedia
    • Pearson
    • DXL
    • DKSH
    Data sourced from the agency's DesignRush profile

    SunTec Data Reviews & Testimonials

    • Victor Cook
      Victor Cook Financial Analyst at Financial Services Company
      5.0

      BPO Review from Victor Cook

      SunTec Data has been our outsourcing partner for the last three years. The team has considerably fueled our growth by providing financial data management and support.

    • Marc Hill
      Marc Hill Entrepreneur at Self-Employed
      5.0

      BPO Review from Marc Hill

      We were delighted with the results offered by SunTec Data. The team aptly understood our requirements and delivered high-quality data management solutions. Highly recommend them!

    • Mike Robinson
      Mike Robinson Marketer at Undisclosed
      5.0

      BPO Review from Mike Robinson

      Great job done by the team! They analyzed our requirements, maintained transparent communication, and delivered tailored contact lists. Would definitely work with them in the future!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Personalizing Your Business

    Our collaborators have grown to rely on our commitment, responsibility, and adaptability through tailor-made resolutions. Our endeavor to cultivate Brand Passion involves cultivating profound insights into processes and products, coupled with fostering strong relationships...

    Top Services:

    • Customer Support
    • Phone Answering Services
    • BPO
    Location
    Margate, Florida
    Number of Employees
    1000 & Up
    Portfolios Count
    4 Projects Listed

    Global Response Services

    • Customer Support
    • Phone Answering Services
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Coldwater Creek
    • MoMA
    • Lacoste
    • Wolford
    • National Geographic
    • Perry Ellis
    • The MET
    Data sourced from the agency's DesignRush profile

    Global Response Reviews & Testimonials

    • Jennifer Jackson Director of Operations at Lacoste
      5.0

      Customer Support Review from Jennifer Jackson

      We felt reassured following our onsite visit that this is a company that really cares about its employees and its clients. We were impressed by their retention rate—the managers and agents at Global have a long tenure, so they are experienced with the brand and typical customer service policies for each company.

    • Dawn Trenson VP of eCommerce in North America at FILA
      5.0

      Customer Support Review from Dawn Trenson

      We are seeing an increase in existing and repeat customer business. We saw a transformation from people contacting customer service with comments like, 'I wanted to get something else and now I never want to do business with you again' to now, with Global Response, becoming repeat loyal customers.

    • Longlen Phom
      Longlen Phom Review from Google
      1.0

      Longlen Phom's Review Sourced from Google

      Do they hire for Work From Home in India? I recently got a call for the same.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Answering Service Care Provides Trained Customer Service Professionals.

    Answering Service Care (ASC) is a 24/7 live answering service for 3500+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC has over 45+ years of experience and almost 200 employees in over 3 offices located in...

    Top Services:

    • Phone Answering Services
    • Call Centers
    • Customer Support
    • BPO
    • Show more
    Location
    Margate, Florida
    Number of Employees
    Under 49
    Portfolios Count
    3 Projects Listed

    Answering Service Care, LLC. Services

    • Phone Answering Services
    • Call Centers
    • Customer Support
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Flowers & Foley
    • UOAA
    • HG Consulting
    Data sourced from the agency's DesignRush profile

    Answering Service Care, LLC. Reviews & Testimonials

    • Vai Lealiiee
      Vai Lealiiee Owner at Undisclosed
      5.0

      Phone Answering Services Review from Vai Lealiiee

      I had an issue with the protocol for our message retrieval. Spoke with Maria, the account manager in Client Relations, and she handled my concerns in a professional manner, extremely courteous, empathetic, and very kind. She fixed our account and I am so happy to be able to work with the Answering Service Care company again! I used to be an agent with them 10 years ago and still use skills taught from this company in my every day life. They are the best answering service company nationwide! I highly recommend to anyone who needs this service for their businesses. You will not be disappointed!

    • Lee Ann Morris
      Lee Ann Morris Owner at Undisclosed
      5.0

      Phone Answering Services Review from Lee Ann Morris

      It is nice to be able to leave the office everyday at 5pm and not have to worry about your customer's being taken care of. The Answering Service staff are professional and they truly are the best ones we have ever had!

    • Carolina Silva
      Carolina Silva Review from Google
      5.0

      Carolina Silva's Review Sourced from Google

      Answering Service Care is incredible! They answer every call with professionalism, warmth, and compassion which is exactly what our nonprofit needs to support people in crisis. Reliable, friendly, and a true extension of our team. Highly recommend!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Simple. Effective. Smart

    Unique designs, ultra customized development, and mobile applications. Our unique combination of skills and talent lets our team knock a variety of projects out of the park. We're a full-service website design, development, and consulting agency that generates growth and revenue for our clients...

    Top Services:

    • Web Design
    • Mobile App Development
    • Web Development
    • eCommerce Development
    • WordPress Website Design
    • Show more
    Location
    Rantoul, Illinois
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    4 Projects Listed

    UniSyn Technologies Services

    • Web Design
    • Mobile App Development
    • Web Development
    • eCommerce Development
    • WordPress Website Design
    • ERP Consulting
    • UI/UX Design
    • Design Services
    • Digital Services
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Scrubstr
    • Confidentially Yours
    • ILFMA
    • Let's Rock Illinois
    Data sourced from the agency's DesignRush profile

    UniSyn Technologies Reviews & Testimonials

    • Faith  KopMann
      Faith KopMann Office Administrator at PhotiniCare
      5.0

      Mobile App Development Review from Faith KopMann

      Unisyn Technologies have done several major and small projects for us. We are a repeat client as they have been easy to work with, and provide professional, quality work in a timely manner. Very responsive.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Fastest and Reliable Recruitment Agency in Nigeria, and Georgia (USA)

    Avant Tech is an Innovation driven company operating in the US, Nigeria and the Philippines, We specialize in the recruitment of international across countries and carry our Business Process Outsourcing Services...

    Top Services:

    • BPO
    • IT Services
    • HR Outsourcing
    • Managed Services
    • Mobile App Development
    • Show more
    Location
    Peachtree City, Georgia
    Number of Employees
    50 - 99
    Average Hourly Rate
    $200/hr
    Minimal Budget
    Under $1,000

    Avant Tech Services

    • BPO
    • IT Services
    • HR Outsourcing
    • Managed Services
    • Mobile App Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IBM
    • Zoho Corporation
    • Datalogic
    • Ascendum
    • Freddie Mac
    Data sourced from the agency's DesignRush profile

    Avant Tech Reviews & Testimonials

    • Kingsley C. Maduagwu
      Kingsley C. Maduagwu Head of Marketing at Jindu Store
      5.0

      IT Staffing Review from Kingsley C. Maduagwu

      Avant Tech Nigeria, helped our company recruit 20 digital marketing specialists to aid business growth

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Redefining Customer Experience

    We turn every interaction into a lasting relationship. Blending global reach with local expertise, AI-driven tools, and genuine human empathy, we help businesses transform customer journeys across every channel...

    Top Services:

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Show more
    Location
    Albany, New York
    Number of Employees
    500 - 999
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    26 Projects Listed

    Top Customer Service Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Trainual Inc
    • 15Five
    • ElectrIQ Marketing
    • YCharts
    • PERQ
    • GMass
    • Heinz Marketing Inc
    • Arch-Con Corporation
    Data sourced from the agency's DesignRush profile

    Top Customer Service Reviews & Testimonials

    • Manoj Thenua
      Manoj Thenua Chief Executive Officer at Medico Hub
      5.0

      Customer Support Review from Manoj Thenua

      I recently engaged a customer support provider to manage client service and support tasks for my healthcare-oriented platform. From the outset, their team was extremely professional, responsive and attentive. Their onboarding process was smooth, prompt, and well-organized. Throughout the project they handled all support tickets including account queries, billing questions, technical issues and general user guidance with empathy and clarity. What impressed me most was their commitment to quality: they consistently responded quickly to inquiries (often within minutes), maintained a helpful and courteous tone, and followed up until the users problems were fully resolved. Feedback from my users has been overwhelmingly positive: many praised how easy it was to get help and how satisfied they were with the assistance. Thanks to their efficient support, user satisfaction and retention improved noticeably compared to the period before they handled support. I also experienced fewer escalations and received fewer complaints overall. Their professionalism and consistency gave me peace of mind and freed me to focus on growing the platform rather than handling day-to-day support issues. Overall, working with them has been a very positive and productive experience the quality of support exceeded my expectations.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Showing the World a Better Way to Outsource

    Customer service and back-office support services are offered across all available channels by SupportNinja. Our main clients are Silicon Valley-based and international technology startups that receive VC funding. Apps, software, and platform-based technology enterprises that focus on serving consumers depend...

    Top Services:

    • BPO
    • Customer Support
    Location
    Dallas, Texas
    Number of Employees
    250 - 499
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000

    SupportNInja Services

    • BPO
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Checkr
    • HappySocks
    • SeatGeek
    • Nerdwallet
    • Cinedigm
    Data sourced from the agency's DesignRush profile
  • Complete Enterprise Data Support - Data Entry, eCommerce Product Listing, Web Research, Data Mining,

    DataEntryIndia.in is a leading data management and BPO service provider with over 25 years of experience and 850+ full-time data experts...

    Top Services:

    • Market Research
    • BPO
    • Big Data Analytics
    • AI Development
    • Show more
    Location
    Laguna Beach, California
    Number of Employees
    500 - 999
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    DataEntryIndia.in Services

    • Market Research
    • BPO
    • Big Data Analytics
    • AI Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • EMC2
    • Corzen
    • Dalmia Cement
    • Lumens
    Data sourced from the agency's DesignRush profile
  • Amplify Your Truth. Accelerate Your Growth.

    The Marketing Blender specializes in accelerating revenue growth for mid-size B2B companies through marketing & sales alignment and ROI-driven strategy. Results driven, we excel at transforming technical content into powerful differentiation strategies that get your prospects to act...

    Top Services:

    • Digital Marketing
    • BPO
    Location
    Keller, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $175/hr
    Minimal Budget
    $10,000 - $25,000

    The Marketing Blender Services

    • Digital Marketing
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • item America
    • Titus HVAC
    • Thompson Pipe Group
    • Savii Inc
    • ISC Group
    • Accutrol
    • VES Inc
    • Fibergrate
    • Pipeline Plastics
    • OsteoMed
    Data sourced from the agency's DesignRush profile

    The Marketing Blender Reviews & Testimonials

    • Jen Leney
      Jen Leney Review from Google
      5.0

      Jen Leney's Review Sourced from Google

      The Marketing Blender was awesome! They truly have more info in a little pinkie than I'll ever have. It was a great balance of new tools and skills with practical application. We did numerous campaigns whose idea generated from the blender. We just had both channel 8 and channel 11 out at our location just because they heard we were amazing. After the courseI felt like I have taken marketing departments for granted not giving enough credence for how much depth is really needed here. I highly recommend The Marketing Blender!

    • HALLIE KENEDA
      HALLIE KENEDA Review from Google
      5.0

      HALLIE KENEDA's Review Sourced from Google

      Blender has a fantastic in depth marketing plan that helps their clients succeed in accessing their target market. Daisy, Dacia and their team are knowledgeable, approachable and make developing a marketing plan an enjoyable part of growing your business. I highly recommend.

    • Rebecca McCarthy
      Rebecca McCarthy Review from Google
      5.0

      Rebecca McCarthy's Review Sourced from Google

      Straightforward, sound business advice without the fluff--that's what you get when you work with the Marketing Blender. I am in deep appreciation of the attention and support I receive from Shasta Daisy as I grow my business. Every time I invest in working with her, the ROI is immeasurably high. It's not only time saved and money made for my business--it's also stress relieved, decisions made, tasks completed, and new ideas generated and built out. As a business owner, the Marketing Blender is the best investment you will ever make.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Trusted Data Partner across the Globe

    BizInfor is a notable B2B data-driven marketing solution provider. Our state-of-the-art technology helps businesses of all sizes identify the right prospects...

    Top Services:

    • BPO
    • Email Marketing
    Location
    Edison, New Jersey
    Number of Employees
    100 - 249
    Average Hourly Rate
    $30/hr
    Minimal Budget
    Under $1,000

    BizInfor Services

    • BPO
    • Email Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Zensar Technologies
    • emedia
    • Array Networks
    Data sourced from the agency's DesignRush profile

    BizInfor Reviews & Testimonials

    • Sebastian Singleton
      Sebastian Singleton Review from Google
      5.0

      Sebastian Singleton's Review Sourced from Google

      I was seeking a CPA email list for a client's marketing campaign. After researching about BizInfor's business data offerings, I went ahead and acquired a sizable list. To my surprise, the list was very accurate, especially the emails and contact phone numbers, which made it easy to reach out to the prospects. Highly recommend BizInfor!

    • Albart joeibson
      Albart joeibson Review from Google
      5.0

      Albart joeibson's Review Sourced from Google

      It is very easy to work with Bizinfor! I got a quick response and a solid database right away. We would definitely use their services again in the future for all our data needs.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Maximize Efficiency, Minimize Errors.

    Perfect Data Entry is amongst the top 10 data entry outsourcing companies in the industry. Our goodwill and body of work across the globe speaks for itself...

    Top Services:

    • BPO
    Location
    Sarasota, Florida
    Number of Employees
    50 - 99
    Average Hourly Rate
    $52/hr
    Minimal Budget
    $1,000 - $10,000

    Perfectdataentry Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • AAA Laser Office Supplies
    • Fax It Fast
    • G4 Design House
    Data sourced from the agency's DesignRush profile
  • We optimize. You Capitalize

    We are on an endless pursuit to deliver quality solutions and strive towards customer service excellence. Each day brings a fresh opportunity to reinvent our mission, purpose and vision...

    Top Services:

    • Software Development
    • IT Services
    • Managed Services
    Location
    Parsippany-Troy Hills, New Jersey
    Number of Employees
    Under 49

    Systemart Services

    • Software Development
    • IT Services
    • Managed Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Software Development Client
    • RecruitmentT
    • Staffing Vendor
    Data sourced from the agency's DesignRush profile

    Systemart Reviews & Testimonials

    • Ladaris Hildreth
      Ladaris Hildreth Review from Google
      5.0

      Ladaris Hildreth's Review Sourced from Google

      I’m definitely excited to have become apart of the family. I would recommend anyone that’s looking for a great and brighter future to contact SysteMart. I Just would like to thank everyone for what they do .Enjoy.

    • Shaina Shoemo
      Shaina Shoemo Review from Google
      5.0

      Shaina Shoemo's Review Sourced from Google

      I have nothing but great things to say about this company. From our initial conversation, to starting the onboarding process , to basic day to day communication, everyone has communicated with me exceptionally well. The team at Systemart makes sure to check in on you and immediately follow up with all tasks.

    • Richard Newallis
      Richard Newallis Review from Google
      5.0

      Richard Newallis's Review Sourced from Google

      Systemart has been a great company and I am glad to be working with them. The staff knows the positions for which they are recruiting. Communication and feedback were quick and helpful. They made onboarding a breeze and followed up regularly once on the account. I highly recommend reaching out to them.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Enterprise Web/Mobile App Data Scraping Services

    3i Data Scraping is a Best Web data scraping services and Data Extraction Company USA. Web Crawling, Data Mining Services to global clients. Hire our scraper experts the USA...

    Top Services:

    • BPO
    • Big Data Analytics
    • Digital Services
    • IT Services
    • Show more
    Location
    Houston, Texas
    Number of Employees
    250 - 499
    Average Hourly Rate
    $25/hr

    3i Data Scraping Services

    • BPO
    • Big Data Analytics
    • Digital Services
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Henry
    • David
    • Brown
    Data sourced from the agency's DesignRush profile
  • Digital Outsourcing Agency.

    We provide proven and specialized eCommerce professionals to support and grow your business...

    Top Services:

    • BPO
    Location
    Carson, California
    Number of Employees
    100 - 249

    KDCI Outsourcing Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • YogaClub
    • Kole Imports
    • RSK Group
    Data sourced from the agency's DesignRush profile
  • The Gold Standard in BPO.

    Golden Gate BPO offers a comprehensive range of services including multi-channel contact center solutions, customer engagement services and more...

    Top Services:

    • BPO
    Location
    Miami, Florida
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000

    Golden Gate Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • American Bar Association
    • Broward County Bar Association
    • Mount Sinai Medical Center Miami Beach, Florida
    Data sourced from the agency's DesignRush profile
  • Marketing Strategy & Outsourcing

    Our service plans provide top-quality digital marketing solutions that will strengthen your online presence and give your business an advantage over the competition...

    Top Services:

    • Digital Marketing
    • BPO
    Location
    El Paso, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $100/hr

    8 Signal Services

    • Digital Marketing
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • RGU Cancer Center
    • Varay
    • Better Homes
    • Northrise Dental
    Data sourced from the agency's DesignRush profile
  • 360 Marketing solutions

    Our relationship with our staff, customers, and other business partners is focused on honesty, perseverance, mutual confidence, and integrity. We help our clients to come up with the right strategy for their business, ensuring that their sales plans are realistic and are able to fulfill their business goals...

    Top Services:

    • BPO
    • Call Centers
    • SEO
    • Email Marketing
    • Digital Marketing
    • Show more
    Location
    New York City, New York
    Number of Employees
    50 - 99
    Average Hourly Rate
    $70/hr
    Minimal Budget
    $1,000 - $10,000

    SEVENTHP Services

    • BPO
    • Call Centers
    • SEO
    • Email Marketing
    • Digital Marketing
    • Web Development
    • Graphic Design
    • Web Design
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Charter Spectrum
    • Bank Alfalah
    • 7Eleven
    • Dragon Mart
    • Gain Property Management
    • KFC
    • SUBWAY
    • GE
    • NETFLIX
    • MasterCard
    Data sourced from the agency's DesignRush profile
  • BPO Company

    NexGen Data Entry is one of the highly recognized organization when it comes to outsourcing back-office or essential business documentation for the past years in USA & Europe...

    Top Services:

    • BPO
    Location
    Cary, North Carolina
    Number of Employees
    50 - 99
    Average Hourly Rate
    $1/hr
    Minimal Budget
    $1,000 - $10,000

    NexGen Data Entry Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Healthcare Industry
    • Real Estate Industry
    • Banking Sector
    Data sourced from the agency's DesignRush profile
  • Web Scraping That Grows Your Business

    Web Screen Scraping has been Providing World-Class Data Scraping Solutions to the Different Industries Like E-Commerce, Real Estate, Import/Export, Sales Lead, Social Media, News & Articles, Finance, Entertainment, Market Research, etc...

    Top Services:

    • BPO
    Location
    Baytown, Texas
    Number of Employees
    100 - 249
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000

    Web Screen Scraping Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Finance Industry
    • Software & IT Services Industry
    • Corporate Services Industry
    Data sourced from the agency's DesignRush profile
  • Run Your Entire Practice With One EHR+ Platform

    A new era of healthcare, a new world of practice well-being. We're redefining practice success at the crossroads of compassion and connectivity...

    Top Services:

    • BPO
    • Software Development
    Location
    Newport Beach, California
    Number of Employees
    500 - 999
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000

    Tebra Services

    • BPO
    • Software Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • MGMA
    • Deloitte
    • AAFP
    Data sourced from the agency's DesignRush profile

    Tebra Reviews & Testimonials

    • Celia Gomes McGillivray
      Celia Gomes McGillivray Review from Google
      5.0

      Celia Gomes McGillivray's Review Sourced from Google

      The representative was awesome. However, I still have to wait 3-5 business days for my provider account to be added so that I can write prescriptions.

    • Kendra Cole
      Kendra Cole Review from Google
      5.0

      Kendra Cole's Review Sourced from Google

      Our company has been very pleased with Talisman billing services. Our representative Kishor is very responsive whenever we have questions about patient co-pays or balances. We are very satisfied with their billing services and I would highly recommend them to others!

    • J B
      J B Review from Google
      1.0

      J B's Review Sourced from Google

      They are simply crooks. I told them multiple times to cancel my subscription and they continued to charge my credit card. Over $1000 in stolen charges. Hours on hold with a ridiculous inept customer service system that ran me in circles. I finally had to cancel my credit card. My emails were ignored. Stay away from this company.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Contact Center. Call Center Services. Professional BPO Services.

    Offering Contact & Call Center Services. At Connectica Solutions, our main focus is to help you “Connect”. Connect with your customers, your employees, providers and partners using the most efficient communication channels and the latest technology to your advantage...

    Top Services:

    • Digital Marketing
    • Phone Answering Services
    • Call Centers
    • BPO
    • Show more
    Location
    Houston, Texas
    Number of Employees
    250 - 499
    Average Hourly Rate
    $100/hr

    Connectica Solutions Services

    • Digital Marketing
    • Phone Answering Services
    • Call Centers
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Software & IT Services Industry
    • Retail Industry
    • Finance Industry
    Data sourced from the agency's DesignRush profile
  • Crazy Good Outsourcing

    Trupp Global: Your Trusted Partner for Back-Office Support and Customer Experience Services...

    Top Services:

    • BPO
    • Customer Support
    • Call Centers
    • IT Services
    • Show more
    Location
    Orlando, Florida
    Number of Employees
    100 - 249
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000

    Trupp Global Services

    • BPO
    • Customer Support
    • Call Centers
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Real Estate Sector
    • Big Data Company
    • Construction Sector
    Data sourced from the agency's DesignRush profile

    Trupp Global Reviews & Testimonials

    • Jyoti Chakrapani
      Jyoti Chakrapani Review from Google
      1.0

      Jyoti Chakrapani's Review Sourced from Google

      They hire in lots and then fire in bulk..just project based...and they cut your pf without actually holding one... rubbish company ...

    • Keerthi Kandra
      Keerthi Kandra Review from Google
      1.0

      Keerthi Kandra's Review Sourced from Google

      Wrost experience. I went interview and they are conducting one exam I have written all the things correct but they are telling wait i will discuss with manager and informing you like that. Totally they are wasted my time. Wrost experience

    • Akshay kumar
      Akshay kumar Review from Google
      1.0

      Akshay kumar's Review Sourced from Google

      Don't go here if your time is really value to you, because if any girl is waiting in reception for interview then don’t even think to attend interview because they will not hire you they will hire only that girl. managers will also come out of theirs cabin and chit chat with girls but no one will ask about you... company infrastructure is also not good.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • A High-Tech BPO Services With Latest Technologies

    Our Triniter BPO help top fortune and medium companies to expand their customer support and back-office support teams. As we have offices in Miami, US, Chennai, India and Manila, our BPO company has been able to work 24/7 continuously...

    Top Services:

    • BPO
    Location
    Miami, Florida
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $10,000 - $25,000

    Triniter Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IBM
    • PayPal
    • Chelini
    Data sourced from the agency's DesignRush profile

    Triniter Reviews & Testimonials

    • Benjamin Fitzgerald
      Benjamin Fitzgerald Review from Google
      1.0

      Benjamin Fitzgerald's Review Sourced from Google

      My experience was the same as the first reviewer. Money provided and then they disappeared. It is a scam. They charge money through a 3rd party (payoneer) and via this practice banks don't seem to honor disputes, despite the advertised refund guarantee because they cite the payoneer terms of service as the disputable transacting party and not Woodbows/Triniter/whatever the same management sets up next. This is a practice financial institutions that care about their clients should clean up with changes to their processes and I also hold Payoneer responsible because they know Woodbows is a fraudulent operator and still keep them on as a client.

    • Joe Ogden
      Joe Ogden Review from Google
      1.0

      Joe Ogden's Review Sourced from Google

      I believe this company is trying to scam my business out of money, and are doing the same to others. They also run a company called WoodBows, with the same team and the same address. And it looks like they're behind another company called Sprout-Flowers. After an initial 'consultation call', I decided to move forward and transferred them $699 for a virtual assistant to start working immediately for my business. They failed to deliver the service on time, they agreed to refund my money, and have since stopped responding to me. It has been more than one month since I last heard from them.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Built Differently to Delight.

    QuisLex is an award-winning alternative legal services provider that specializes in managed document review, contract management, compliance services, legal spend management, and legal operations consulting...

    Top Services:

    • BPO
    • Business Consulting
    Location
    New York City, New York
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000

    Quislex Services

    • BPO
    • Business Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • London Interbank
    • Virtual Lunch
    • Priori
    Data sourced from the agency's DesignRush profile
  • From individuals and entrepreneurs, small and medium-sized businesses, right through to large corporations and government bodies, our administrative assistants are helping our clients become more efficient by streamlining their processes...

    Top Services:

    • Customer Support
    • BPO
    • Market Research
    • Transcription Services
    • Translation Services
    • Show more
    Location
    New York City, New York
    Number of Employees
    250 - 499
    Average Hourly Rate
    $24/hr

    SmartPA Services

    • Customer Support
    • BPO
    • Market Research
    • Transcription Services
    • Translation Services
    • HR Outsourcing
    • Call Centers
    • Accounting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Cox-London
    • Complete Refinish
    • Collette CWMedia
    • Krispy Kreme
    • Total Oil and Gas
    Data sourced from the agency's DesignRush profile

    SmartPA Reviews & Testimonials

    • Vicky Grobbelaar
      Vicky Grobbelaar Review from Google
      5.0

      Vicky Grobbelaar's Review Sourced from Google

      Mandy has been a huge asset to Ethiqs and a lovely person to work with, efficient and friendly and a great team backing her. Highly recommended.

    • Pedro Mendoza
      Pedro Mendoza Review from Google
      5.0

      Pedro Mendoza's Review Sourced from Google

      Holly has been a great help recently both in terms of my business and personal affairs. I am in the process of making some business structure changes in my private dental practice and she has assisted me with all the lengthy paperwork, ensuring that everything is in order. In addition, she has assisted me in researching properties and locations. I would not hesitate in recommending her services as her support has been invaluable to me at this extremely busy time and has allowed me to focus on my patients. Highly recommended +++++

    • Alexandra Stewart
      Alexandra Stewart Review from Google
      5.0

      Alexandra Stewart's Review Sourced from Google

      Terri has been an incredible SmartPA assistant for our family over the past 18 months. Her support has been invaluable in managing our busy work and home administrative tasks. Throughout our travels across Europe, the US, and Canada, as well as during our recent move to a new house and country, Terri has been there for us every step of the way. In particular, I have appreciated that Terri has used great judgment in assessing options on all fronts and hasn't just gone for the easy road of blindly following orders. I have trusted her as a "second me" and that has been so helpful. We couldn't have done any of this without her!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Financial Business Process Outsourcing for Large and Mid-Sized Enterprises

    IQ BackOffice is the leading accounting automation provider, offering 99.97% quality and up to 68% savings to companies around the globe...

    Top Services:

    • BPO
    • Accounting
    Location
    El Segundo, California
    Number of Employees
    500 - 999
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $10,000 - $25,000

    IQ BackOffice Services

    • BPO
    • Accounting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Extreme Networks
    • CalgonCarbon
    • BirchBox
    Data sourced from the agency's DesignRush profile
  • Professional Live Chat & Customer Support Agents

    We build and manage your own dedicated teams of live chat agents, customer support agents, social media support, back-office support, and content translators...

    Top Services:

    • BPO
    • Call Centers
    Location
    West Palm Beach, Florida
    Number of Employees
    100 - 249
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000

    LTVplus Services

    • BPO
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Gorgias
    • Re:amaze
    • Easy Treezy
    Data sourced from the agency's DesignRush profile
  • We help you Outsource Sales. The Right Way.

    Cloudtask is a company that provides business professionals with solutions to their key challenges so they can focus on what matters most - making money! Cloudtasks' experienced consultants identify your current pain points and provide guidance through every step of finding an effective outsourced partner or...

    Top Services:

    • HR Outsourcing
    Location
    Miami, Florida
    Number of Employees
    50 - 99

    CloudTask Services

    • HR Outsourcing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Drift
    • Ring Central
    • Unitrends
    • Ipswitch
    • Metadata.io
    Data sourced from the agency's DesignRush profile

    CloudTask Reviews & Testimonials

    • Jared Diamond
      Jared Diamond Review from Google
      5.0

      Jared Diamond's Review Sourced from Google

      Great company. Used them to fill several positions at my agency, how have more people not heard of them?

    • Fabian Kaempfer
      Fabian Kaempfer Review from Google
      1.0

      Fabian Kaempfer's Review Sourced from Google

      They started sending me marketing newsletters out of nowhere - never signed up for this and I'm also not interested the slightest. Unsubscribe link seems to be broken on purpose! This is not how you should do 'marketing' in this day and age!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Thrive in Times of Change With Solutions Built for You.

    We are purpose-built with former general counsels, law department operations directors, innovative leaders from LPO and eDiscovery firms, top law department management consultants, and senior strategy and technology experts who customize solutions to assist clients in transforming how legal work is done...

    Top Services:

    • Business Consulting
    • BPO
    Location
    Houston, Texas
    Number of Employees
    Under 49

    Morae Services

    • Business Consulting
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Finance Industry
    • Corporate Services Industry
    • Retail Industry
    Data sourced from the agency's DesignRush profile
  • Redefining CX Excellence Through People, Technology and Expertise

    VSynergize is a Global Sales and Marketing services provider. The team is fully devoted to the success of its clients and partners, particularly when it comes to Customer Profiling, Content Creation & Syndication, Lead Generation & Nurturing, Demand Generation, Appointment Setting, BANT Leads, Delivering...

    Top Services:

    • Phone Answering Services
    • Call Centers
    • BPO
    • Digital Marketing
    • Show more
    Location
    San Francisco, California
    Number of Employees
    500 - 999
    Portfolios Count
    2 Projects Listed

    Vsynergize Services

    • Phone Answering Services
    • Call Centers
    • BPO
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Software & IT Services Industry
    • Marketing Industry
    • Telecommunications Industry
    Data sourced from the agency's DesignRush profile
  • Providing Exceptional Customer Service

    We Are Known For Providing Exceptional Customer Service.We help clients build their dream customer support team with us. Our mission is to provide exceptional customer support and the back office you need to strengthen and expand your business...

    Top Services:

    • Call Centers
    • BPO
    • Phone Answering Services
    Location
    New York City, New York
    Number of Employees
    Under 49

    Firms Desk Services

    • Call Centers
    • BPO
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Finance Industry
    • Retail Industry
    • Corporate Services Industry
    Data sourced from the agency's DesignRush profile
  • A Legacy Built on Trust, Innovation, and Exceeding Expectations

    NCheng LLP was founded in 1989 in New York City. Our practice is dedicated entirely to serve the not-for profit community and we have achieved broad recognition and reputation for our high quality professional services. We provide a full range of services in audits, accounting and financial management support...

    Top Services:

    • BPO
    • Accounting
    Location
    New York City, New York
    Number of Employees
    100 - 249

    NCheng LLP Services

    • BPO
    • Accounting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Healthcare Industry
    • Finance Industry
    • Education Industry
    Data sourced from the agency's DesignRush profile
  • End-to-End Outsourcing Services

    IBT delivers digital transformation and end-to-end Outsourcing services from ideation to execution, facilitating over 1000+ enterprise clients to outperform the competition. “Born digital,” IBT takes an agile, synergetic approach to devising customized solutions across the digital value chain. Our broad...

    Top Services:

    • BPO
    • IT Services
    Location
    New York City, New York
    Number of Employees
    Under 49

    IBT Services

    • BPO
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • FinTech Industry
    • Retail Industry
    • Construction Industry
    Data sourced from the agency's DesignRush profile
  • Facilitating the Good Deeds of Amazing Organizations Since 1998

    Kiwi Partners delivers high quality Project Management, Accounting, Consulting Services, and HR services to the nonprofit community. For over 20 years, our consistent high quality service have provided clarity to the reader of a nonprofit’s financial statement, enhanced funders’ confidence to give, and...

    Top Services:

    • Business Consulting
    • Accounting
    • BPO
    • HR Outsourcing
    • Show more
    Location
    New York City, New York
    Number of Employees
    100 - 249

    Kiwi Partners Services

    • Business Consulting
    • Accounting
    • BPO
    • HR Outsourcing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Softwarwe & IT Services Industry
    • Healthcare Industry
    • Finance Industry
    Data sourced from the agency's DesignRush profile
  • Leading the Path to Financial Success

    Schulman Lobel is a full-service accounting, advising, and business management firm. We take a personal interest in your financial stability and success. Our solutions are cost-effective, resulting in savings that improve the bottom line. Our trusted professionals are ready to lead you on your path to...

    Top Services:

    • Accounting
    • BPO
    Location
    New York City, New York
    Number of Employees
    Under 49

    Schulman Lobel LLP Services

    • Accounting
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Healthcare Industry
    • Manufacturing Industry
    • Media & Entertainment Industry
    Data sourced from the agency's DesignRush profile
  • We Are Your Call Handling Heroes!

    A Better Answer - Best since 1971: Best service, best operators and leadership, best at building client relationships...

    Top Services:

    • Phone Answering Services
    • Call Centers
    • BPO
    Location
    Dallas, Texas
    Number of Employees
    Under 49

    A Better Answer Services

    • Phone Answering Services
    • Call Centers
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Telecommunications Industry
    • Dental Industry
    • Healthcare Industry
    • Corporate Services Industry
    Data sourced from the agency's DesignRush profile

    A Better Answer Reviews & Testimonials

    • Cybelle Long
      Cybelle Long Review from Google
      1.0

      Cybelle Long's Review Sourced from Google

      The lady that called me Leah was rude and hung up on me. Not great service for a life threatening situation!!! Very disappointing!

    • Dr Mark Bishara
      Dr Mark Bishara Review from Google
      5.0

      Dr Mark Bishara's Review Sourced from Google

      When our entire office experienced a phone System nightmare and phone lines went dead, panic started to set in. Enter Irene, our customer service angel! From the first ring, her calm and professional demeanor instantly put us at ease. Irene didn't simply listen to our plight, she took action. With impressive knowledge and clear communication, she guided us through setting up call forwarding. Her step-by-step instructions were so patient and thorough, even the most tech-phobic colleagues felt empowered. Irene’s efficiency and resourcefulness were truly remarkable. She didn't waste a single moment, but still managed to make us feel like her top priority. Her genuine empathy and friendly humor even made a stressful situation strangely enjoyable. Thanks to Irene’s five-star service, we were back up and running with minimal disruption. Her proactive problem-solving and positive attitude saved the day (and probably a few dozen headaches!). If you're looking for a phone attendant who goes above and beyond, look no further than Irene. She's the epitome of customer service excellence, and we're incredibly grateful for her help. Highlights: Calm and professional demeanor under pressure Impressively knowledgeable and clear communication Patient and thorough guidance with call forwarding Efficient and resourceful problem-solving Genuine empathy and friendly humor In short, Irene is a rockstar! If you're lucky enough to encounter her, consider your day (and phone service) instantly improved. Thank you, Irene, for being a true service superhero! Sincerely, A very grateful customer on behalf of the entire office P.S. If you have any employee recognition programs, Irena definitely deserves a nomination!

    • Dirk “Chucky” Crisman
      Dirk “Chucky” Crisman Review from Google
      5.0

      Dirk “Chucky” Crisman's Review Sourced from Google

      Need a call service that is attentive but effective? A Better Answer is your answer. A small business but good owner and staff that can take on just about any job out there that seed a call answered, message transcribed, service forwarded, you name it they can do it.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Telephone Answering & Virtual Assistant Services

    Answer Aide is a company that offers telephone answering services, virtual assistants and call center solutions...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • BPO
    • Digital Marketing
    • Show more
    Location
    St. Augustine, Florida
    Number of Employees
    Under 49

    Answer Aide Services

    • Call Centers
    • Phone Answering Services
    • BPO
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Finance Industry
    • eCommerce
    • Retail Industry
    Data sourced from the agency's DesignRush profile

    Answer Aide Reviews & Testimonials

    • Charito Guinto
      Charito Guinto Review from Google
      5.0

      Charito Guinto's Review Sourced from Google

      David was a breeze to work with. Impeccable communication and has delivered what was promised. We're looking forward to work on more deals with him.

    • Spokanes Finest Lawns
      Spokanes Finest Lawns Review from Google
      5.0

      Spokanes Finest Lawns's Review Sourced from Google

      They do a really good job answering phone calls for my lawn care company. Lots of clients have mentioned how friendly and helpful they are. Highly recommend if you’re looking for an answering service. They work with service auto pilot also.

    • Robert Pickett
      Robert Pickett Review from Google
      5.0

      Robert Pickett's Review Sourced from Google

      Answer Aide has been a very professional alternative to taking our calls and leads when we are tied up in the office. We highly recommend them!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Your Customized Call Center Solution.

    HIghPower call center is world renown near shore call center located in the heart of Tijuana minutes from the U.S border. Our team is bilingual, professional, and driven by performance goals. Our Call Center is second to none complete with a corporate structure and professional work environment...

    Top Services:

    • Call Centers
    • BPO
    Location
    Los Angeles, California
    Number of Employees
    Under 49

    Highpower Services

    • Call Centers
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Finance Industry
    • Corporate Services Industry
    • Healthcare Industry
    Data sourced from the agency's DesignRush profile

    Highpower Reviews & Testimonials

    • Nheam Hossine
      Nheam Hossine Review from Google
      5.0

      Nheam Hossine's Review Sourced from Google

      I grew my bussiness over 70% working with them, they offer the highest quality call service and have made running my bussiness a lot easier! Highly recommend!

    • Sami nomair
      Sami nomair Review from Google
      5.0

      Sami nomair's Review Sourced from Google

      I have been outsourcing my call center for years and I have finally found a company that is amazing not only in customer service but also in sales . Really competitive in pricing and also always delivers the best results. They have helped me grow my business by 20 percent just this year alone .

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Strategic Solutions for Businesses & Personal Finance

    Our firm offers a wide range of services to our individual and business clients. Because our firm is relatively small, our clients benefit by getting personalized, quality service that is beyond comparison...

    Top Services:

    • Business Consulting
    • BPO
    • Accounting
    Location
    Los Angeles, California
    Number of Employees
    Under 49

    Fenton & Ross Accountancy Corporation Services

    • Business Consulting
    • BPO
    • Accounting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Finance Industry
    • Corporate Services Industry
    • Healthcare Industry
    Data sourced from the agency's DesignRush profile

    Fenton & Ross Accountancy Corporation Reviews & Testimonials

    • Ken Besada
      Ken Besada Review from Google
      5.0

      Ken Besada's Review Sourced from Google

      Cannot say enough amazing things about Team Fenton. These guys run an incredibly tight ship. Every interaction I have with his staff, makes me ever more grateful to have them in my corner. I have referred about a dozen new clients to their firm based on my experience and they all share the same sentiment and gratitude.

    • Christian MacCarron
      Christian MacCarron Review from Google
      1.0

      Christian MacCarron's Review Sourced from Google

      These people are complete clowns and awful at client service. They opted to terminate a multi-year relationship over Thanksgiving with no heads up around frustrations or issues. I would not recommend this group as they are not a true professional services firm. 0 stars if I could offer that.

    • Sean McCarthy
      Sean McCarthy Review from Google
      5.0

      Sean McCarthy's Review Sourced from Google

      Experts, fantastic service. They cover individual and small business. I've been with them a decade and couldn't be happier.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • 24 Hour Answering Services Company

    In business since 1979, Tel-Us Call Center offers a variety of inbound call center services customized to suit the needs of its clients. Our well-trained staff of bilingual agents is available 24/7/365...

    Top Services:

    • Call Centers
    • BPO
    Location
    Los Angeles, California
    Number of Employees
    Under 49

    Tel-Us Services

    • Call Centers
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Kumato Labs
    • Infectious Awarebles
    • Century 21 Community
    Data sourced from the agency's DesignRush profile

    Tel-Us Reviews & Testimonials

    • Anna Schmick
      Anna Schmick Review from Google
      5.0

      Anna Schmick's Review Sourced from Google

      ⭐️⭐️⭐️⭐️⭐️ Outstanding Service and Results! My customers have had a fantastic experience working with Tel-Us Call Center Inc. The team is consistently professional, responsive, and genuinely committed to delivering top-tier customer service. They manage call flow efficiently while ensuring every caller is treated with care and attention. Clients often mention how smooth the onboarding process was and how seamless communication has been with the Tel-Us staff. Since partnering with Tel-Us, many have seen a clear improvement in their own customer satisfaction. Highly recommended!

    • Mr Lue
      Mr Lue Review from Google
      5.0

      Mr Lue's Review Sourced from Google

      We've been working with Tel-Us for years and they are some of the most professional and accomodating agents I have ever dealt with.

    • Erin Choi
      Erin Choi Review from Google
      5.0

      Erin Choi's Review Sourced from Google

      We’ve had a great experience working with Tel-US over the past year. Their team is responsive, easy to communicate with, and consistently delivers excellent service to both us and our patients. We feel confident knowing our patients are well cared for after hours. Thank you Stacy, Cheryl, and team for all that you do!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Outsourcing as Your Competitive Advantage

    Horatio is a next-generation and tech-enabled customer support outsourcing firm aimed at providing a reliable and trusted handpicked team to allow businesses to “do what they do best and Hire Horatio for the rest.” Horatio partners with high-growth and innovative companies to develop their customer...

    Top Services:

    • BPO
    Location
    New York City, New York
    Number of Employees
    Under 49

    Horatio Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Ecommerce Industry
    • Finance Industry
    • Healthcare Industry
    Data sourced from the agency's DesignRush profile

BPO Services FAQs

What services do BPO companies in the USA typically provide?

US BPO providers support businesses across front-office, back-office, and operational functions, including: 

  • Customer support and call center services across phone, chat, and email. 
  • Back-office services such as data entry, billing, payroll, and document processing. 
  • Finance and accounting support, including bookkeeping, AP and AR, and reporting. 
  • Human resources outsourcing covering recruitment support, onboarding, and HR administration. 
  • IT and technical support, including help desk and application support. 
  • Sales and lead generation service,s such as appointment setting and CRM management. 
  • Marketing operations support, including campaign execution and analytics. 
  • Industry-specific services for healthcare, legal, and financial operations. 

How much does it cost to hire a BPO company in the USA?

Based on DesignRush portfolio data, hiring a BPO company in the USA costs between $90 and $100 per hour, depending on service type, specialization, and delivery model. 

Project-based pricing: 

  • Small projects: $20,000 to $25,000 for short-term or limited-scope support, usually 2 to 6 months. 
  • Mid-range contracts: $25,000 to $100,000 for ongoing back office, customer support, or healthcare billing over 6 to 18 months. 
  • Large-scale programs: $100,000 to $500,000+ for long-term, multi-team operations such as customer service, sales support, or medical billing. 
  • Enterprise-level BPO: $1 million+ annually for high-volume, regulated, or fully managed operations. 

In practice, most US BPO contracts fall between $25,000 and $250,000, with pricing driven by workload volume, service complexity, and contract duration. 

Which industries most commonly use BPO services in the US?

BPO companies most commonly serve

  • Information technology, with 77% of organizations outsourcing IT infrastructure and 72% outsourcing application and software development. 
  • Healthcare and medical billing, including claims processing, coding, and patient support. 
  • Finance and accounting, where 54% outsource finance functions, and 60% outsource tax-related processes. 
  • Legal services, with 68% of organizations are outsourcing legal and compliance tasks. 
  • Customer service and helpdesk operations, supported by 65% outsourcing of helpdesk and end user computing. 
  • Human resources, with 57% outsourcing HR functions such as payroll and benefits administration. 
  • Data and analytics are outsourced by 72% of organizations to improve reporting and decision-making. 
  • Retail, ecommerce, and back-office operations, including order management, procurement at 49%, and supply chain support at 52%

What outsourcing models do US-based companies typically offer?

They typically offer these outsourcing models

  • Onshore outsourcing with US-based teams. 
  • Nearshore outsourcing using teams in nearby regions. 
  • Offshore outsourcing for cost-sensitive, high-volume work. 
  • Dedicated team models for long-term operations. 
  • Project-based outsourcing for fixed scope work. 
  • Hybrid models combining multiple delivery locations and pricing structures. 

How do businesses measure ROI when outsourcing to a BPO partner?

Businesses measure performance and ROI by tracking: 

  • Service level agreements such as response time, resolution time, and accuracy. 
  • Cost savings compared to in-house staffing and operations. 
  • Productivity metrics like volume handled per agent or per hour. 
  • Quality scores including error rates, compliance, and customer satisfaction. 
  • Revenue impact for sales, retention, or collections focused programs. 
  • Regular reporting, benchmarking, and quarterly performance reviews. 

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