Our directory features the top BPO companies in the USA, evaluated using five ranking criteria, 12 expert reviewers, and 263+ verified client reviews, giving you a reliable way to choose the best BPO provider.
Select the Best BPO Company in the USA
DesignRush evaluates the BPO companies listed based on expertise, credentials, and client satisfaction ratings, using objective data and verified reviews. Some placements are sponsored.
Scale Revenue With Content That Converts.
MKC Agency: Your partner in accelerating B2B sales for MSPs and Telcos through strategic lead generation and effective content marketing. We align sales and marketing with an ethical approach to fuel growth and boost ROI. [... see all MKC Agency reviews ]- Location
- Orlando, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $125/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 25 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsMKC Agency Services
- Content Marketing
- Digital Marketing
- Branding
- Web Design
- Logo Design
- Email Marketing
- Social Media Marketing
- BPO
Data sourced from the agency's DesignRush profileManaged Services Group Commprise Blue Cotton Tech Telecom One TaylorWorks ServIQ ThinkTech StreamGuys Ericsson CacheFly
Reviews verified by DesignRush and sourced from the agency's profileMKC Agency Reviews & Testimonials
Leonard Brennan VP Global Security & Privacy at Market Star5.0★Digital Marketing Review from Leonard Brennan
They deliver actual results and understand the IT space
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Anthony Flagg Instructor at Operatix5.0★Digital Marketing Review from Anthony Flagg
MKC Agency has an amazing approach, and I would definitely recommend working with them.
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Eileen Byrne Owner at JK Tech5.0★Lead Generation Review from Eileen Byrne
Partnering with MKC Agency has been a game-changer for our business. Guided by Megan's inspiring journey and resilience, her team transformed our brand, spearheaded a go-to-market strategy, and even implemented a CRM system that streamlined our operations. Within just three months, we secured two new deals and established a promising sales pipeline, a testament to their expertise. What truly sets MKC Agency apart is their values-driven approach. Their commitment to ethical marketing and societal change is unparalleled. Their core values reflect a deep understanding of both professional and personal growth. My only wish? That I had discovered Megan and her team earlier. Highly recommend MKC Agency for any business aiming for genuine growth and connection
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TechSpeed Inc: Women Owned Technology Company, Pioneering AI-Driven BPO Solutions
TechSpeed Inc is a Women Owned Technology company. Founded in 2002, it is the first AI-driven Business Process Outsourcing (BPO) provider. Pairing AI-driven technology automation and Human in the Loop support, TechSpeed enables businesses of all sizes to grow with scalable outsourcing solutions. [... see all TechSpeed reviews ]- Location
- Portland, Oregon
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $6/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 4 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsTechSpeed Services
- BPO
- AI Development
- eCommerce Development
- Phone Answering Services
- Call Centers
- Customer Support
- Transcription Services
- Staff Augmentation
- Web Design
Data sourced from the agency's DesignRush profileWACOM Hofstra Univercity Merrill Lynch C2 Financial Corporation Griflan Design Bridgetown Coffee Direct Crown Passport Unlimited
Reviews verified by DesignRush and sourced from the agency's profileTechSpeed Reviews & Testimonials
Etienne Demeules Director of Finance & Valuation at DSMA5.0★Data Entry Review from Etienne Demeules
TechSpeed support is seamless with ongoing workflows or new ones. Using them on different files, they have great turnaround and make sure data always meets expectations
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Diane Ernstsson Manager at JDXpert5.0★Data Entry Review from Diane Ernstsson
TechSpeed has been a wonderful solution for our data entry needs. Their project manager is super friendly, easy to work with, extremely responsive and clear. TechSpeed swiftly got us through a rough patch when we were very backed up on data entry projects. They went above and beyond to exceed our expectations for sooner-than-expected delivery of the projects for data entry. Their QA is spot-on and very thorough. TechSpeed has been so great to work with!
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Mark Stefanski VP of Software at Compology5.0★Data Entry Review from Mark Stefanski
For many years, Compology has worked with TechSpeed on image labeling, valuing TechSpeed's attention to detail and interest in optimizing processes. The client can rely on it to go over instructions, ask questions, give feedback, and train its team to follow it to a T. TechSpeed commits its time and resources to delivering great results and getting the job done well. Compology highly recommends working with the agency. (Verified via email)
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An Intelligent Support-as-a-Service Company With a Focus on a Tech Industry
SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010. [... see all SupportYourApp reviews ]- Location
- Wilmington, Delaware
- Number of Employees
- 1000 & Up
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 17 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSupportYourApp Services
- Customer Support
- Call Centers
- BPO
- Phone Answering Services
- Staff Augmentation
- AI Development
Comprehensive analysis done by DesignRush Agency Experts.Clients and Projects
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BPO Project for Software & IT Services Company How SupportYourApp Helped Cocoatech Build a Team in Just 10 Days 
BPO Project for Software & IT Services Company Project with G2A -(1)-thumb-webp.webp)
Outsourced Customer Support Project for Software & IT Services Company Speeding Up Responses by 40% for PayBump -(1)-thumb-webp.webp)
Outsourced Customer Support Project for Software & IT Services Company How Happeo Cut Email Response Time to 30 Minutes -thumb-webp.webp)
Outsourced Customer Support Project for Legal Company How We Helped NotaryPublic24 Cut Ticket Resolution Time by 64% -thumb-webp.webp)
Outsourced Customer Support Project for Software & IT Services Company How We Helped Kurzgesagt Cut Email Response Time to 12 Minutes
Data sourced from the agency's DesignRush profileMastercard Skylum Waverly Labs Softorino Flibco
Reviews verified by DesignRush and sourced from the agency's profileSupportYourApp Reviews & Testimonials
Bogdan Czako Customer Support Team Lead at Covantis S.A.5.0★Customer Support Review from Bogdan Czako
We've been working with SupportYourApp to handle technical support, including product-related questions, password resets, tracing user traffic, and assessing request severity. The team started with two shared consultants and one dedicated consultant and now operates with two members, providing consistent support via email. Their performance has been outstanding, earning perfect 10/10 ratings in our internal performance reviews, and the project has remained extremely stable over time. The team has grown in expertise and reliability to the point where one dedicated agent now attends our annual gathering in Switzerland every year. Their support continues to exceed our expectations.
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Joseph Pinto Manager at Sweett5.0★Customer Support Review from Joseph Pinto
We partnered with SupportYourApp to build a 24/7 multilingual support team operating securely from theoffice to serve our growing global customer base. The team structure has evolved over time and nowincludes French-, Spanish-, and English-speaking consultants, as well as Sales agents and part-time SocialMedia Research support.They manage our email, chat, and phone support 24/7, enabling us to assist customers in multiple languages andmaintain an average email response time of under one hour. We truly appreciate their strong adherence to SLAs,consistent performance, and proactive communication. SupportYourApp has proven to be a reliable and effectivepartner in scaling our customer support operations.
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José Manuel Val Merinero CFO at VR LIFE, SL5.0★Customer Support Review from José Manuel Val Merinero
We partnered with SupportYourApp to resolve ongoing billing and video service issues that were impacting customer satisfaction. They provided efficient email support through a dedicated consultant, ensuring consistent and personalized assistance. Communication was clear and well-structured, with defined guidelines that kept our interactions focused. Their support hours from 5 PM to 1 AM EET allowed timely resolutions outside regular business hours.We valued the consultants loyalty, consistency, and efficiency, which contributed to smooth operations. SupportYourApp has been a reliable and effective partner in addressing our service challenges.
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We Book the Meetings, You Close the Deal.
A powerhouse team that takes the headache out of prospecting by booking qualified, high-intent sales appointments for businesses. We don't just generate leads, we deliver sales-ready conversations straight to your calendar. [... see all Appointment Setter Online reviews ]- Location
- Albany, New York
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $5/hr
- Portfolios Count
- 6 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAppointment Setter Online Services
- Call Centers
- BPO
- Phone Answering Services
- Customer Support
- Digital Marketing
- Social Media Marketing
- PPC
- Email Marketing
- Content Marketing
Comprehensive analysis done by DesignRush Agency Experts.Clients and Projects
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Appointment Setting Project for HR Company Accelerating Business Development 
Appointment Setting Project for Media & Communications Company Accelerating Client Acquisition -thumb-webp.webp)
Appointment Setting Project for Software & IT Services Company Accelerating Lead Conversion and Client Engagement 
Appointment Setting Project Accelerating Lead Generation -thumb-webp.webp)
Appointment Setting Project for Construction Company The Healthcare Construction Market through Targeted Outreach -thumb-webp.webp)
Appointment Setting Project Boosting B2B Growth
Data sourced from the agency's DesignRush profileTrainual Inc 15Five electrIQ marketing YCharts PERQ GMass Heinz Marketing Inc Arch-Con Corporation
Reviews verified by DesignRush and sourced from the agency's profileAppointment Setter Online Reviews & Testimonials
Eli Hamilton Sr. Director of eCommerce at Intelligentsia Coffee Inc.5.0★Customer Support Review from Eli Hamilton
This company has delivered exceptional customer support services that made a noticeable impact on our overall workflow and customer satisfaction. From day one, their team demonstrated professionalism, responsiveness, and a genuine commitment to representing our brand with care. They handled customer inquiries promptly, clearly, and with an impressive level of empathyensuring that every interaction felt personalized and attentive.One of the things we appreciated most was their ability to quickly understand our products, processes, and communication tone. They not only answered questions efficiently but also helped educate our customers, resolve issues with patience, and maintain a positive experience even in challenging situations. Their follow-up processes were consistent, their communication was always organized, and their ability to manage high volumes of inquiries without compromising quality truly stood out.They became a seamless extension of our internal team, reducing our workload and allowing us to focus on growth while knowing our customers were in excellent hands. Their dedication, reliability, and customer-first approach made the entire partnership incredibly valuable. We highly recommend their customer support services for any business looking to elevate its service experience.
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Romain Devisme Executive Director at Havas Events Shanghai5.0★Back Office Outsourcing Review from Romain Devisme
We hired Assistant Setter Online for:contracted customer support solutionshrinking customer querie volumeBeing an agency involved in the business of advertising and marketing we were ramping up our efforts in terms of campaigningAssistant Setter Online does all our inbound processing, phone, chat and e mail support. They started employment with us on test basis initially and during their 2- week onboarding process they did so with our front-line team which was structured. We gave them tours of our products, tone of voice, brand guidelines and escalation workflows. All the traffic entering their channel is currently managed by their team, all the outbound communication is done via RingCentral and they also integrated Tawk.to live chat support on our site, increasing the level of engagement and conversion. After working with Appointment Setter Online, we now have quantitative indicator of results in customer satisfaction levels. They always provide a high level of support and it has saved us a considerable amount of overhead costs in the process of hiring, training and retaining in-house personnel. We would in fact expect savings of 50 percent or more. They have been extremely reactive and structured.
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Raul Vizcaino Operations Manager at Supermarket Source Inc5.0★Appointment Setting Review from Raul Vizcaino
I am the Operations Manager at Supermarket Source Inc, We empower our customers to excel by providing top-notch equipment and design services to the food retail industry. We needed help with B2B appointment setting and sales closing to increase our revenue and sales, Appointment Setter Online provides B2B appointment-setting services. We provide our company's data, and the team helps us with email, chat, and phone calls. We pay $1,000 for each agent, Appointment Setter Online has increased our sales by 22% so far. The quality of their work exceeds our expectations, Appointment Setter Onlines project manager always contacts us through WhatsApp, Slack, and email. We use High Level to arrange the leads and Google Sheets to maintain records and updates of the sales and leads, Were satisfied with the quality of the team, and they've actually increased our sales.
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Comprehensive Outsourced Customer Support Services
Embracing the role of a collaborator, we hold a genuine concern for our clients' processes and the quality of our own outsourced customer support performance. Our organizational ethos centers on fostering continual growth for both our clients and our dedicated workforce. [... see all Uassist.ME reviews ]- Location
- Miami, Florida
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $15/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsUassist.ME Services
- BPO
- Call Centers
- Phone Answering Services
- Customer Support
Data sourced from the agency's DesignRush profilePica Pica Avanti Way Realty NuSvara
Reviews verified by DesignRush and sourced from the agency's profileUassist.ME Reviews & Testimonials
Benjamin Conboy Founder at NuSvara4.5★Translation Services Review from Benjamin Conboy
Benjamin Conboy of NuSvara praises Uassist.ME assistant's skills and output. NuSvara highlights the assistant's ability to learn, be proactive, and deal with daily technical issues. (Source: 3rd Party Review Platform)
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Beth Dorian Former Owner at Platteville Family Dentistry4.0★Virtual Assistant Review from Beth Dorian
According to Beth Dorian of Platteville Family Dentistry, Uassist.ME provided exceptional support services. The virtual assistant provided by Uassist.ME helped the dental clinic become more profitable by shifting the focus to its core businesses. The collaboration is ongoing, and Platteville Family Dentistry praises the team’s consistent communication and cooperation. (Source: 3rd Party Review Platform)
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Lydia Martinez Founder & CEO at Elle Marketing And Events5.0★Virtual Assistant Review from Lydia Martinez
According to Lydia Martinez of Elle Marketing and Events, Uassist.ME's assistant does a phenomenal job. Their support has improved Elle Marketing and Events' turnaround times and alleviated its administrative burdents. Uassist.ME assistant's preparedness allowed them to hit the ground running. (Source: 3rd Party Review Platform)
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Your On-Demand Sales Team
Martal Group is an award-winning B2B lead generation and sales agency specializing in scaling tech businesses. Since 2009, our top-performing sales executives have been instrumental in generating qualified leads for over 2,000 B2B organizations, ranging from startups to Fortune 500 companies. [... see all Martal Group reviews ]- Location
- San Francisco, California
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $45/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 5 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsMartal Group Services
- Email Marketing
- Call Centers
- Digital Marketing
- Social Media Marketing
- BPO
- Digital Strategy
Comprehensive analysis done by DesignRush Agency Experts.Clients and Projects
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Appointment Setting Project for Manufacturing Company DEEPHOW 
B2B Sales Outsourcing Project for Transportation & Logistics Company SPICE
Data sourced from the agency's DesignRush profileClickworker.com Incentives-Solutions.com Semasio.com Kipod.com Favendo.com Weezmo.com Intech-Global.com NemoNano.com Indoorgo.com Vidmind.com
Reviews verified by DesignRush and sourced from the agency's profileMartal Group Reviews & Testimonials
Nidhi Jaiswal Marketing Executive at Social Frontier5.0★Marketing Review from Nidhi Jaiswal
From the very start, their team was very professional, communicated in a timely manner, and was very familiar with B2B lead generation. We were just surprised at their team culture and their desire to work hand-in-hand with our team. It felt like they were not an external vendor but a true partner in all respects.Throughout our working time together, Martal always produced excellent work while keeping us informed and engaged. They are solution-oriented, proactive, and willing to share ideas that enhance performance. It is not often that you find a team that is so concerned about your success.What we value most is their honesty and commitment to building something that will last. They don't seek quick wins but work to build outcomes that last and can potentially expand. With their experience combined with a well-structured plan, they are a reliable and outcome-driven collaborator.If you need to reach more customers and you would like to have a company that is concerned about your success, you can rely on Martal Group. We highly recommend that you use their services.
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Anas Aftab Outreach Manager at Get Pro Links5.0★Digital Marketing Review from Anas Aftab
Working with Martal Group has been an absolute pleasure. Their team is collaborative and transparent and consistently delivers on their commitments with professionalism and expertise. From the start, it was clear they are passionate about building meaningful and lasting business relationships.What stands out most is their willingness to go above and beyond. Whether its sharing valuable insights, offering timely support, or simply being approachable and helpful, Martal Group has proven to be a reliable partner. Their depth of knowledge in the B2B space, paired with a genuine dedication to helping businesses grow, makes them a standout organization.If you're looking for a team that values collaboration, transparency, and long-term success, Martal Group is an excellent choice.
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Doug McLean VP of Global Sales and Channels at Complete EDI5.0★Call Centers Review from Doug McLean
Martal Group was able to facilitate Complete EDI’s first ever outbound lead generation efforts in the company’s history. Following the onboarding process, Martal was able to deliver 2 sales-qualified leads within the second week of campaigns and by the end of the 3 month pilot period had 14 sales-qualified leads.
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End-to-end CX solutions that delight customers.
Make customer experience your strongest competitive advantage. CX forms the beating heart of Business Process Management, delivering success by boosting customer retention and ensuring less costly, more efficient operations. [... see all Helpware reviews ]- Location
- Lexington, Kentucky
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsHelpware Services
- Customer Support
- BPO
- Call Centers
- Phone Answering Services
- Business Consulting
Comprehensive analysis done by DesignRush Agency Experts.Clients and Projects
View Full Portfolio
Outsourced Customer Support Project for eCommerce Company Custom Apparel Online Store
Data sourced from the agency's DesignRush profileDoorDash PureCars Headspace
Reviews verified by DesignRush and sourced from the agency's profileHelpware Reviews & Testimonials
Maria Maidana Customer Onboarding & Enablement Manager at SquadLocker, Inc5.0★Customer Support Review from Maria Maidana
Helpware has been a trusted partner for SquadLocker for several years now for customer success. Our Customer Onboarding Team continues to shine through every administrator that interacts via our Live Chat channel for store help. Anzhelika is my Onboarding Lead and we work hand in hand in making any and all decisions for team enhancements. She delights both DIY and Enterprise administrators across multiple channels here at SquadLocker. I would not be as successful without Anzhelika by my side. I forsee using Helpware for years to come!
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Brian Agee Director of Sales & Marketing at Petro Towery5.0★Web Design Review from Brian Agee
My organization contracted with Helpware for a complete website design and build. I am extremely happy with the finished product and continually receive positive feedback from customers, vendors, and employees. The Helpware team was very professional throughout the entire process and did an incredible job keeping the project on time and on budget. Communication was also great and I really appreciated their consultative approach. I would recommend without hesitation.
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Brian Lubeck Broker at Cypress Property Group5.0★Virtual Assistant Review from Brian Lubeck
Over the past five years, I've had the privilege of partnering with Helpware, and my experience has been nothing short of exceptional. Their commitment to efficiency and cost-effectiveness has consistently impressed me. Whether you're a startup or an established enterprise, Helpware offers tailored virtual assistant solutions that work well with any company. I highly recommend them to anyone looking to hire a virtual assistant.
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Your One-Stop Shop for Data Services.
SunTec Data is a leading data services provider and KPO & BPO/BPM company. With 25+ years of experience and 1500+ data professionals, we have established successful partnerships with a diverse range of businesses worldwide, like Honda, PEPSICO, Nielsen, Deloitte, and Expedia. [... see all SunTec Data reviews ]- Location
- Laguna Beach, California
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $15/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSunTec Data Services
- Market Research
- BPO
- Big Data Analytics
Data sourced from the agency's DesignRush profilePepsiCo nielsen Network18 Deloitte Expedia Pearson DXL DKSH
Reviews verified by DesignRush and sourced from the agency's profileSunTec Data Reviews & Testimonials
Victor Cook Financial Analyst at Financial Services Company5.0★BPO Review from Victor Cook
SunTec Data has been our outsourcing partner for the last three years. The team has considerably fueled our growth by providing financial data management and support.
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Marc Hill Entrepreneur at Self-Employed5.0★BPO Review from Marc Hill
We were delighted with the results offered by SunTec Data. The team aptly understood our requirements and delivered high-quality data management solutions. Highly recommend them!
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Mike Robinson Marketer at Undisclosed5.0★BPO Review from Mike Robinson
Great job done by the team! They analyzed our requirements, maintained transparent communication, and delivered tailored contact lists. Would definitely work with them in the future!
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Redefining Customer Experience
We turn every interaction into a lasting relationship. Blending global reach with local expertise, AI-driven tools, and genuine human empathy, we help businesses transform customer journeys across every channel. [... see all Top Customer Service reviews ]- Location
- Albany, New York
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 9 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsTop Customer Service Services
- Customer Support
- Call Centers
- BPO
- Phone Answering Services
Comprehensive analysis done by DesignRush Agency Experts.Clients and Projects
View Full Portfolio
Virtual Receptionist Project for Hospitality Company Elevating Guest Experience Through Smart Automation in Travel & Hospitality 
Outsourced Customer Support Project for Retail Company Redefining Online Shopping Experience Through Smart CX Automation in Retail & E-Commerce -thumb-webp.webp)
Outsourced Customer Support Project for Energy & Mining Company Powering Customer Trust Through Digital Experience Transformation in Energy & Utilities 
Outsourced Customer Support Project for Supplements Company Revolutionizing Policyholder Support in the Insurance Sector 
Outsourced Customer Support Project for Manufacturing Company Enhancing Customer Experience for a Manufacturing Enterprise 
Outsourced Customer Support Project for Media & Communications Company Transforming Viewer Engagement with AI-Driven Customer Experience in Media & Entertainment
Data sourced from the agency's DesignRush profileTrainual Inc 15Five ElectrIQ Marketing YCharts PERQ GMass Heinz Marketing Inc Arch-Con Corporation
Reviews verified by DesignRush and sourced from the agency's profileTop Customer Service Reviews & Testimonials
Manoj Thenua Chief Executive Officer at Medico Hub5.0★Customer Support Review from Manoj Thenua
I recently engaged a customer support provider to manage client service and support tasks for my healthcare-oriented platform. From the outset, their team was extremely professional, responsive and attentive. Their onboarding process was smooth, prompt, and well-organized. Throughout the project they handled all support tickets including account queries, billing questions, technical issues and general user guidance with empathy and clarity.What impressed me most was their commitment to quality: they consistently responded quickly to inquiries (often within minutes), maintained a helpful and courteous tone, and followed up until the users problems were fully resolved. Feedback from my users has been overwhelmingly positive: many praised how easy it was to get help and how satisfied they were with the assistance.Thanks to their efficient support, user satisfaction and retention improved noticeably compared to the period before they handled support. I also experienced fewer escalations and received fewer complaints overall. Their professionalism and consistency gave me peace of mind and freed me to focus on growing the platform rather than handling day-to-day support issues.Overall, working with them has been a very positive and productive experience the quality of support exceeded my expectations.
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Personalizing Your Business
Our collaborators have grown to rely on our commitment, responsibility, and adaptability through tailor-made resolutions. Our endeavor to cultivate Brand Passion involves cultivating profound insights into processes and products, coupled with fostering strong relationships. [... see all Global Response reviews ]- Location
- Margate, Florida
- Number of Employees
- 1000 & Up
- Portfolios Count
- 4 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsGlobal Response Services
- Customer Support
- Phone Answering Services
- BPO
Comprehensive analysis done by DesignRush Agency Experts.Clients and Projects
View Full Portfolio-thumb-webp.webp)
Outsourced Customer Support Project FILA -thumb-webp.webp)
Outsourced Customer Support Project LACOSTE -thumb-webp.webp)
Outsourced Customer Support Project Rack Room -thumb-webp.webp)
Outsourced Customer Support Project ASICS
Data sourced from the agency's DesignRush profileColdwater Creek MoMA Lacoste Wolford National Geographic Perry Ellis The MET
Reviews verified by DesignRush and sourced from the agency's profileGlobal Response Reviews & Testimonials
- Jennifer Jackson Director of Operations at Lacoste5.0★
Customer Support Review from Jennifer Jackson
We felt reassured following our onsite visit that this is a company that really cares about its employees and its clients. We were impressed by their retention rate—the managers and agents at Global have a long tenure, so they are experienced with the brand and typical customer service policies for each company.
Show more - Dawn Trenson VP of eCommerce in North America at FILA5.0★
Customer Support Review from Dawn Trenson
We are seeing an increase in existing and repeat customer business. We saw a transformation from people contacting customer service with comments like, 'I wanted to get something else and now I never want to do business with you again' to now, with Global Response, becoming repeat loyal customers.
Show more - Longlen Phom Review from Google1.0★
Longlen Phom's Review Sourced from Google
Do they hire for Work From Home in India? I recently got a call for the same.
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US-Based Outbound SDR Agency. Boutique. Multi-Channel. Real Pipeline.
Leadium is a US-based B2B outbound SDR agency running cold email, cold calling, and LinkedIn programs for companies that need qualified pipeline without building an in-house team. Boutique model. 100% US-based execution. Founder-led delivery on every account. [... see all Leadium reviews ]- Location
- Las Vegas, Nevada
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $50/hr
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsLeadium Services
- Call Centers
- Email Marketing
- BPO
- CRM Consulting
- Business Consulting
- Direct Marketing
- Digital Marketing
- Customer Support
- Market Research
- Social Media Marketing
Data sourced from the agency's DesignRush profileSquare Rackspace Microsoft LG DirecTV OSRAM Time Logistics Palo Alto Networks Amada Senior Care brightwheel
Reviews verified by DesignRush and sourced from the agency's profileLeadium Reviews & Testimonials
Scott Proffitt VP of Sales at Energy Assurance5.0★AI Marketing Review from Scott Proffitt
Our monthly leads have gone up by 3x with Leadium. This allows us to focus on production efficiencies.
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Sam Jennings Sales Manager at Best Bees Company5.0★Call Centers Review from Sam Jennings
Finding Leadium changed the way our team operates. They've been able to fill our pipeline with the people we want to talk to so we can focus on beekeeping.
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Marcos Moura Founder and COO at Amada Senior Care5.0★Call Centers Review from Marcos Moura
Leadium is able to speak to our prospects as if they're Amada themselves. They're filling our pipeline in a way we couldn't!
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Answering Service Care Provides Trained Customer Service Professionals.
Answering Service Care (ASC) is a 24/7 live answering service for 3500+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC has over 45+ years of experience and almost 200 employees in over 3 offices located in [... see all Answering Service Care, LLC. reviews ]- Location
- Margate, Florida
- Number of Employees
- Under 49
- Portfolios Count
- 3 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAnswering Service Care, LLC. Services
- Phone Answering Services
- Call Centers
- Customer Support
- BPO
Comprehensive analysis done by DesignRush Agency Experts.Clients and Projects
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Appointment Setting Project Medical Answering Service 
Appointment Setting Project Home Services Call Answering 
Appointment Setting Project Legal Answering Service
Data sourced from the agency's DesignRush profileFlowers & Foley UOAA HG Consulting
Reviews verified by DesignRush and sourced from the agency's profileAnswering Service Care, LLC. Reviews & Testimonials
Vai Lealiiee Owner at Undisclosed5.0★Phone Answering Services Review from Vai Lealiiee
I had an issue with the protocol for our message retrieval. Spoke with Maria, the account manager in Client Relations, and she handled my concerns in a professional manner, extremely courteous, empathetic, and very kind. She fixed our account and I am so happy to be able to work with the Answering Service Care company again! I used to be an agent with them 10 years ago and still use skills taught from this company in my every day life. They are the best answering service company nationwide! I highly recommend to anyone who needs this service for their businesses. You will not be disappointed!
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Lee Ann Morris Owner at Undisclosed5.0★Phone Answering Services Review from Lee Ann Morris
It is nice to be able to leave the office everyday at 5pm and not have to worry about your customer's being taken care of. The Answering Service staff are professional and they truly are the best ones we have ever had!
Show more- Carolina Silva Review from Google5.0★
Carolina Silva's Review Sourced from Google
Answering Service Care is incredible! They answer every call with professionalism, warmth, and compassion which is exactly what our nonprofit needs to support people in crisis. Reliable, friendly, and a true extension of our team. Highly recommend!
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Highest Quality, Call Center Services with Superior Customer Support.
Offering Call Center Services. In today’s fast-paced business environment, a missed call equals a missed customer. Enter TAS United. Our experienced, bilingual agents answer your calls when you can’t – keeping you connected to your patients or customers 24/7/365. [... see all TAS United reviews ]- Location
- San Antonio, Texas
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsTAS United Services
- Phone Answering Services
- Call Centers
Data sourced from the agency's DesignRush profileBaylor Siemens Floodmaster Restauration Golden Pass LNG
Reviews verified by DesignRush and sourced from the agency's profileTAS United Reviews & Testimonials
Cerena Schane Customer Relationship Management Manager at Airco Mechanical5.0★Phone Answering Services Review from Cerena Schane
Partnering with TAS United not only helped save us money by outsourcing our call traffic, but enhanced our first impression with our customers. Beyond the ongoing and future savings, TAS United has allowed us to capitalize on more opportunities for new business. We have been able to eliminate significant time spent on the phones.
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Viktoriia Bielkova Accountant at Congress Holding Group5.0★Call Centers Review from Viktoriia Bielkova
My experience using TAS United is very positive. Since TAS United is highly professional, responsive and client oriented. They provide a great service! I highly recommend TAS United as your business partner.
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Dr. Shiree Flume Owner at Flume Psychiatry5.0★Phone Answering Services Review from Dr. Shiree Flume
I have been a customer of TAS United since 1989 and have been very satisfied with the service. The operators have helped many of my patients who were in mental health crisis over the years and their kindness and professionalism are much appreciated.
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Web Scraping That Grows Your Business
Web Screen Scraping has been Providing World-Class Data Scraping Solutions to the Different Industries Like E-Commerce, Real Estate, Import/Export, Sales Lead, Social Media, News & Articles, Finance, Entertainment, Market Research, etc. [... view Web Screen Scraping profile ]- Location
- Baytown, Texas
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsWeb Screen Scraping Services
- BPO
Data sourced from the agency's DesignRush profileFinance Industry Software & IT Services Industry Corporate Services Industry
End-to-end Revenue Cycle Management
Founded by medical billers, coders, and healthcare subject matter experts, MBW RCM is today the trusted back office partner for some of the top medical billing companies, physician practices, healthcare systems, revenue cycle, and EHR system providers in the United States. [... view MBW RCM profile ]- Location
- Deerfield, Illinois
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsMBW RCM Services
- BPO
Data sourced from the agency's DesignRush profileHealth Care Industry AI Industry Corporate Services Industry
Fastest and Reliable Recruitment Agency in Nigeria, and Georgia (USA)
Avant Tech is an Innovation driven company operating in the US, Nigeria and the Philippines, We specialize in the recruitment of international across countries and carry our Business Process Outsourcing Services. [... see all Avant Tech reviews ]- Location
- Peachtree City, Georgia
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $200/hr
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAvant Tech Services
- BPO
- IT Services
- HR Outsourcing
- Managed Services
- Mobile App Development
Data sourced from the agency's DesignRush profileIBM Zoho Corporation Datalogic Ascendum Freddie Mac
Reviews verified by DesignRush and sourced from the agency's profileAvant Tech Reviews & Testimonials
Kingsley C. Maduagwu Head of Marketing at Jindu Store5.0★IT Staffing Review from Kingsley C. Maduagwu
Avant Tech Nigeria, helped our company recruit 20 digital marketing specialists to aid business growth
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Maximize Efficiency, Minimize Errors.
Perfect Data Entry is amongst the top 10 data entry outsourcing companies in the industry. Our goodwill and body of work across the globe speaks for itself. [... view Perfectdataentry profile ]- Location
- Sarasota, Florida
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $52/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsPerfectdataentry Services
- BPO
Data sourced from the agency's DesignRush profileAAA Laser Office Supplies Fax It Fast G4 Design House
Vetted Virtual Assistants with a Broad Range of Expertise
myVA360 provides on-going, on-demand support for businesses of all sizes. Get matched with a dedicated virtual assistant with a wide range of skills, for a fraction of the cost of hiring an employee. [... view MyVA360 profile ]- Location
- Miami, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $24/hr
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsmyVA360 Services
- BPO
Data sourced from the agency's DesignRush profileAdrianne Depew Benjamin Kay Betty Vrcek Daniel Shkolnik Erik Wildt Haley Fuller Jassimine Dixon John Hornsby Johnathan Lightfoot Kofi Agyeman
Rise to Maximize Forever
Virtual Mojoe is a one-stop solution to hiring the best virtual assistants online, who help you with all those mundane and daunting tasks so that you can achieve more by doing less and what matters most! [... view Virtual Mojoe profile ]- Location
- Las Vegas, Nevada
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $10/hr
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsVirtual Mojoe Services
- BPO
Data sourced from the agency's DesignRush profileAppedology Medical lien Management GreenSense Billing
No More Missed Business Calls
Assistring LLC is a customer-focused BPO partner that helps businesses scale through reliable, high-quality customer support and operational services. We combine skilled teams, efficient processes, and flexible delivery models to provide exceptional value, seamless customer experiences, and consistent [... view AssistRing profile ]- Location
- Stratham, New Hampshire
- Number of Employees
- Under 49
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 10 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAssistRing Services
- Call Centers
- Email Marketing
- Digital Marketing
- BPO
- IT Services
- Customer Support
Comprehensive analysis done by DesignRush Agency Experts.Clients and Projects
View Full Portfolio
BPO Project for Delivery & Takeaway Company Customer Service & Call Center for Doughnuts Retailer 
Virtual Receptionist Project for Real Estate Company Call Center Services for Student Accommodation Company 
Call Centers Project for Retail Company Call Center Services for Party City Retailer 
Call Centers Project for Retail Company Call Center Services for Clothing Retailer 
Back Office Outsourcing Project for Retail Company Call Center Services for Utility Company 
Inbound Call Centers Project for Hospitality Company Outsourced Call Center & Customer Service for Private Resort
Data sourced from the agency's DesignRush profileRoyal Nawaab Pyramid Amazewholesale LLC Techahoi LLC
Simple. Effective. Smart
Unique designs, ultra customized development, and mobile applications. Our unique combination of skills and talent lets our team knock a variety of projects out of the park. We're a full-service website design, development, and consulting agency that generates growth and revenue for our clients. [... see all UniSyn Technologies reviews ]- Location
- Rantoul, Illinois
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 4 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsUniSyn Technologies Services
- Web Design
- Mobile App Development
- Web Development
- eCommerce Development
- WordPress Website Design
- ERP Consulting
- UI/UX Design
- Design Services
- Digital Services
- BPO
Data sourced from the agency's DesignRush profileScrubstr Confidentially Yours ILFMA Let's Rock Illinois
Reviews verified by DesignRush and sourced from the agency's profileUniSyn Technologies Reviews & Testimonials
Faith KopMann Office Administrator at PhotiniCare5.0★Mobile App Development Review from Faith KopMann
Unisyn Technologies have done several major and small projects for us. We are a repeat client as they have been easy to work with, and provide professional, quality work in a timely manner. Very responsive.
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You Have the Plans. We Have the People. Lets Grow Together.
EBQ is an outsourced sales and marketing organization that provides services to help companies scale. [... view EBQ profile ]- Location
- Austin, Texas
- Number of Employees
- 100 - 249
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 5 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsEBQ Services
- BPO
- Call Centers
- CRM Consulting
- Customer Support
Comprehensive analysis done by DesignRush Agency Experts.Clients and Projects
View Full Portfolio
Appointment Setting Project LYRASIS 
Appointment Setting Project Seal Software 
Appointment Setting Project Cal-Bay Systems 
Appointment Setting Project Image Skincare 
Appointment Setting Project Enflux
Data sourced from the agency's DesignRush profileLYRASIS Seal Software Cal-Bay Systems Image Skincare
Reviews verified by DesignRush and sourced from the agency's profileEBQ Reviews & Testimonials
- Applied Tech Review from Google5.0★
Applied Tech's Review Sourced from Google
We have been working with EBQ since July of 2024. It has been a seamless and rewarding experience, thanks to their exceptional project management and commitment to timely delivery on multi-project fronts.From the outset, their team demonstrated a clear understanding of our objectives, has maintained open communication, and has provided regular updates on progress.Milestones have been met with precision, and any challenges have been addressed proactively, ensuring the projects stay on track. Deliverables have not only been completed ahead of schedule but also have often times exceeded our expectations in quality and attention to detail.Their professionalism and dedication has instilled confidence throughout the process, making them a trusted partner for ongoing and future collaborations.
Show more - Sarah Becherer Review from Google5.0★
Sarah Becherer's Review Sourced from Google
Worked with EBQ on a sales outsourcing project for 6 months in 2024. Can't say enough positive things about how attentive, friendly, and responsive the team is. They're organized and excellent problem-solvers. Due to the nuances of our business and sales process, it ultimately wasn't a long-term fit, but I would highly recommend EBQ for cold-calling and appointment-setting for B2B software or managed services. Shout out to Dante who was with us since the beginning – you rock!
Show more - Rodane Williams Review from Google1.0★
Rodane Williams's Review Sourced from Google
I contracted EBQ for BDR augmentation services for a period of three months, and the results were extremely disappointing. Despite their promises, they failed to schedule even one initial meeting with potential clients. It was clear from the start that they didn’t fully understand my organization, our business needs, or how to properly present us to potential leads.Instead of delivering on their commitment, they merely provided a list of cold calls that didn’t meet our business requirements at all. The leads were irrelevant, poorly targeted, and demonstrated a lack of research or effort. Despite their failure to achieve any tangible results, they had the audacity to demand thousands of dollars in funding for what was essentially a useless service.Overall, I found their approach disorganized and out of touch with our goals, making this engagement a waste of time and money. I would not recommend their services to anyone looking for real results.
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Top BPO Company USA.
DGC BPO Service is a premier US-based outsourcing company offering expert customer service, call center solutions, virtual assistance, and lead generation. We help businesses optimize operations, improve customer experiences, and drive growth with tailored, efficient solutions. [... view DGC BPO Service profile ]- Location
- New York City, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsDGC BPO Service Services
- BPO
- Call Centers
- Customer Support
- Phone Answering Services
- Digital Marketing
Data sourced from the agency's DesignRush profileBrightPath Solutions TechWave Inc EcoSmart Ventures MarketPulse Strategies VisionLink Enterprises FutureEdge Technologies
Digital Outsourcing Agency.
We provide proven and specialized eCommerce professionals to support and grow your business. [... view KDCI Outsourcing profile ]- Location
- Carson, California
- Number of Employees
- 100 - 249
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsKDCI Outsourcing Services
- BPO
Data sourced from the agency's DesignRush profileYogaClub Kole Imports RSK Group
The Gold Standard in BPO.
Golden Gate BPO offers a comprehensive range of services including multi-channel contact center solutions, customer engagement services and more [... view Golden Gate profile ]- Location
- Miami, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsGolden Gate Services
- BPO
Data sourced from the agency's DesignRush profileAmerican Bar Association Broward County Bar Association Mount Sinai Medical Center Miami Beach, Florida
BPO Company
NexGen Data Entry is one of the highly recognized organization when it comes to outsourcing back-office or essential business documentation for the past years in USA & Europe [... view NexGen Data Entry profile ]- Location
- Cary, North Carolina
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $1/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsNexGen Data Entry Services
- BPO
Data sourced from the agency's DesignRush profileHealthcare Industry Real Estate Industry Banking Sector
A High-Tech BPO Services With Latest Technologies
Our Triniter BPO help top fortune and medium companies to expand their customer support and back-office support teams. As we have offices in Miami, US, Chennai, India and Manila, our BPO company has been able to work 24/7 continuously. [... view Triniter profile ]- Location
- Miami, Florida
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $20/hr
- Minimal Budget
- $10,000 - $25,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsTriniter Services
- BPO
Data sourced from the agency's DesignRush profileIBM PayPal Chelini
Reviews verified by DesignRush and sourced from the agency's profileTriniter Reviews & Testimonials
- Benjamin Fitzgerald Review from Google1.0★
Benjamin Fitzgerald's Review Sourced from Google
My experience was the same as the first reviewer. Money provided and then they disappeared. It is a scam.They charge money through a 3rd party (payoneer) and via this practice banks don't seem to honor disputes, despite the advertised refund guarantee because they cite the payoneer terms of service as the disputable transacting party and not Woodbows/Triniter/whatever the same management sets up next.This is a practice financial institutions that care about their clients should clean up with changes to their processes and I also hold Payoneer responsible because they know Woodbows is a fraudulent operator and still keep them on as a client.
Show more - Joe Ogden Review from Google1.0★
Joe Ogden's Review Sourced from Google
I believe this company is trying to scam my business out of money, and are doing the same to others. They also run a company called WoodBows, with the same team and the same address. And it looks like they're behind another company called Sprout-Flowers.After an initial 'consultation call', I decided to move forward and transferred them $699 for a virtual assistant to start working immediately for my business. They failed to deliver the service on time, they agreed to refund my money, and have since stopped responding to me. It has been more than one month since I last heard from them.
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Outsourcing as Your Competitive Advantage
Horatio is a next-generation and tech-enabled customer support outsourcing firm aimed at providing a reliable and trusted handpicked team to allow businesses to “do what they do best and Hire Horatio for the rest.” Horatio partners with high-growth and innovative companies to develop their customer [... view Horatio profile ]- Location
- New York City, New York
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsHoratio Services
- BPO
Data sourced from the agency's DesignRush profileEcommerce Industry Finance Industry Healthcare Industry
World Class Onsite Outsourcing and Staffing Solution
Forrest Solutions is the nation’s first and leading onsite outsourcing and staffing company. For 45 years we’ve provided companies of all sizes with people solutions on an onsite outsourced, direct hire, temporary, temp-to-hire and consulting basis. [... view Forrest Solutions profile ]- Location
- New York City, New York
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsForrest Solutions Services
- BPO
Data sourced from the agency's DesignRush profileFinance Industry Corporate Services Industry Software & IT Services Industry
Reviews verified by DesignRush and sourced from the agency's profileForrest Solutions Reviews & Testimonials
- Anonymous Review from Google1.0★
Anonymous's Review Sourced from Google
So I spent the first month of my summer (the whole month of June) dedicated to six interviews for this company. Six total interviews! I was professional, hopeful and excited as it had seemed they liked me a lot and the role seemed promising.I was first contacted for a phone interview, then a Zoom interview with the recruiter, then another zoom interview with two managers. Then the recruiter told me I'd be interviewing with two managers - the same two I already interviewed with. I had to remind him I already interviewed with those two managers - RED FLAG! After that I was told the CEO wanted to interview me personally - that sounds amazing right? So I was excited and definitely felt I was liked if the CEO inquired about me. I meet the CEO and she was great! She provided insight about the firm I'd be interviewing for and one of the things she said was she didn't think the firm would hire me (another RED FLAG) and that she had a better role for me. I interviewed for that role and basically didn't get it as they said I lacked the experience - odd right? Why refer me for a role I lack experience in? So then we went back to square one interviewing for that firm that "wouldn't hire me". While I was hesitant bc of what the CEO said, the recruiter assured me I'd have nothing to worry about and sometimes the CEO gets involved in their plans etc etc. This would now be the 6th interview - so I go to the interview excited as it seemed Forest Solutions was gearing me up to get the role. Come to find out I didn't get the role which ultimately meant the CEO was right all along.I wasted an entire month of my summer on 6 interviews. To make it worse the recruiter said he would get back to me to let me know why the firm decided not to move forward with me and he never got back to me. If you are reading this please do not waste your time applying for a job through Forest Solutions. If I could give no stars I would...
Show more - Alexander Stafford Review from Google1.0★
Alexander Stafford's Review Sourced from Google
If you have any sense of self-respect or self-worth, do not even bother contacting this company or responding to them trying to contact you.I was contacted out of the blue by Minerva Rodriguez at Forrest Solutions to participate in an online 1-on-1 video interview hosted on ZipRecruiter. I was told to be on the call at 10am the next day. Naturally, I dressed up in a suit and was on the call 10 minutes early at 9:50am. After the host started the call, I noticed that it said I was in a queue behind 15 other people. After an hour, at 10:50am, it was finally my turn next. As I got ready for the call to start, it suddenly notified me that the host had ended the call.An hour of waiting after the scheduled start time only to be hung up on before I even got a chance to interview made it clear that Forrest Solutions has no interest in treating anybody with any modicum of respect. I still haven’t received an apology email or even an offer to reschedule to another time. We are human beings. You should be ashamed of yourselves.To any businesses looking to hire Forrest Solutions for your workplace- They say they’re a hospitality company but then treat people like dirt. I’d look elsewhere if I were you.
Show more - ROBERT LAMB Review from Google1.0★
ROBERT LAMB's Review Sourced from Google
My experience with Forrest Solutions has been incredibly frustrating. The recruiters do not return calls or follow up, making it nearly impossible to get in touch with anyone. I tried calling the headquarters directly, hoping for some assistance, but was simply told to check the website—no real help or guidance offered. For a staffing agency that’s supposed to help people find opportunities, the lack of communication and professionalism is very disappointing. I expected more effort and accountability from their team. Would not recommend based on my experience.
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BPO Excellence
Business process outsourcing (BPO) is a valuable strategy for companies seeking new ways to achieve high performance by controlling costs, reducing risk, and focusing on core compentencies. SoftFile offers our clients a unique blend of technology and highly trained labor to assist you with your day-to-day [... view SoftFile profile ]- Location
- Sacramento, California
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSoftFile Services
- BPO
Data sourced from the agency's DesignRush profileFinance Industry Healthcare Industry Manufacturing Industry
Reviews verified by DesignRush and sourced from the agency's profileSoftFile Reviews & Testimonials
- Anonymous Person Review from Google1.0★
Anonymous Person's Review Sourced from Google
I was interviewed by the production manager, Chen Saeturn for Document Preparation Clerk position back in May and he was very unprofessional. He asked me questions that wasn’t work related or had anything to do with the interview. It was some gaslighting questions. So rude and unprofessional like it seems like he didn’t want me to work there! But it’s okay. I’m glad that I wasn’t moving forward or working here!
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Live Easy, Live Free With Ossisto
Our services provide you with a well-structured analysis that will help you make an informed choice. Virtual Assistant services from the United States fully comprehend, support, and operate in accordance with your needs. [... view Ossisto profile ]- Location
- Perth Amboy, New Jersey
- Number of Employees
- Under 49
- Average Hourly Rate
- $10/hr
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsOssisto Services
- BPO
Data sourced from the agency's DesignRush profileGWG Outlet Swanky Limos Inc HUA
Innovative Solutions That Power Your Business
Zventus is a global services provider of management consulting, staffing solutions, and outsourcing services that empower organizations to innovate, improve and grow their business. [... view Zventus profile ]- Location
- Los Angeles, California
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $20/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsZventus Services
- BPO
Data sourced from the agency's DesignRush profileHealthcare Industry Insurance Industry Fintech Industry
Reviews verified by DesignRush and sourced from the agency's profileZventus Reviews & Testimonials
- Kaho Sakemi Review from Google5.0★
Kaho Sakemi's Review Sourced from Google
Working at Zventus as a contractor has been one of the most insightful opportunities of my career. The projects I worked on were diverse and impactful, giving me hands-on experience in data analysis, marketing, and cross-functional collaboration. The leadership team is approachable, highly knowledgeable, and genuinely invested in helping you grow. The work culture is collaborative and supportive, making it easy to learn from colleagues and contribute meaningfully to company goals. I’ve gained valuable skills, industry knowledge, and professional connections that I hope to maintain with these individuals for years to come.
Show more - Harley Chen Review from Google5.0★
Harley Chen's Review Sourced from Google
I have just completed my four-month internship as an Associate Consulting Intern at Zventus, and I highly recommend this company as a place to work and intern.As a college student eager to break into the business world, I found Zventus to be an incredible launchpad. It provided me with the opportunity to apply what I’ve learned in school to real-world, client-oriented projects, while also engaging directly with senior management. Most importantly, they truly listen to your ideas and feedback.During my internship, I contributed to a variety of projects including market research, data analysis, marketing resource creation, business strategy, financial forecasting, and even project management. This diverse experience has been invaluable in preparing me for my future career.I have now secured an internship with a Fortune 500 company. My experience at Zventus was instrumental in this achievement. Not only was it my first internship in the U.S.—which significantly enhanced my resume—but it also gave me the deep knowledge and practical experience that became the highlight of my interview discussions.Thank you for all the amazing people here, each one of them is absolutely amazing to work with!
Show more - Gabriela Saavedra Review from Google1.0★
Gabriela Saavedra's Review Sourced from Google
I absolutely do not recommend working for this company. They are inefficient. If there is a problem, don't expect them to contact them, as they never show up. It seems like a school project where they never know what happened or who did what, and in the end, it's a collage of incomplete projects. They still want to pay the minimum and expect you to divide your time into three or four different activities. PLEASE DO NOT APPLY. This company is not worth it. They are inept, irresponsible, arrogant, and underpaid.
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Comprehensive On and Offshore Business Process Outsourcing
Global Agility Solutions offers comprehensive onshore, offshore and hybrid Business Process Outsourcing (BPO) services and solutions focused on automating and advancing repeatable business operations that impact bottom line revenue. Committed to continuous process improvement, industry-leading technology and [... view Global Agility Solutions profile ]- Location
- Austin, Texas
- Number of Employees
- 500 - 999
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsGlobal Agility Solutions Services
- BPO
Data sourced from the agency's DesignRush profileEnverus River Crossings Drilling Info
Healthcare Billing & Coding Solutions
Boost revenue cycle management with Medmax Technologies LLC, a trusted us-based medical billing company. Get faster claims and higher reimbursements. [... view Medmax Technologies LLC profile ]- Location
- Flower Mound, Texas
- Number of Employees
- 100 - 249
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsMedmax Technologies LLC Services
- BPO
Data sourced from the agency's DesignRush profileHealth Care Industry Dental Industry Corporate Services Industry
Reviews verified by DesignRush and sourced from the agency's profileMedmax Technologies LLC Reviews & Testimonials
- Karen Saavedra Lopez Review from Google5.0★
Karen Saavedra Lopez's Review Sourced from Google
As front desk staff at a busy clinic, working with Ali over the past couple years has been such a relief. He’s always quick to verify insurance eligibility before we schedule patients, which helps us avoid last-minute surprises and keeps everything running smoothly.When patients come in with billing questions or issues, Ali is responsive and thorough. He gets things sorted out fast and communicates clearly so we’re not left guessing. He makes our jobs easier and helps us give patients a better experienceTHANK YOU ALI! :D
Show more - IRIS GUTIERREZ Review from Google5.0★
IRIS GUTIERREZ's Review Sourced from Google
Ali is my go to person at Medmax Tech !He is very professional , honest , and pleasant to work with . I always bug him sometimes multiple times a day and each time he is nice and willing to help.
Show more - Leslie Zamudio Review from Google5.0★
Leslie Zamudio's Review Sourced from Google
I’m a medical assistant at a pulmonary clinic, and we’ve been working with Ali for over two years through the billing company we’re partnered with. He’s been consistently reliable and easy to work with.He’s super prompt when it comes to checking patient eligibility, especially for sleep studies and other tests that can be time-sensitive. He always gets back to us quickly with accurate info, which makes a big difference in our workflow. Highly recommend! Ali is the best
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Your Reliable Billing Help
Liberty Liens is a reliable partner for doctors across the United States. We handle billing, lien filing, claim tracking, and day-to-day support to make the complex side of practice management easier, faster, and more dependable. [... view Liberty Liens profile ]- Location
- Irvine, California
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsLiberty Liens Services
- BPO
Data sourced from the agency's DesignRush profileAmerican Family Care Rapid Physician Services Reassurance Home Health Care El Lyon LLC
Clearing Claims. Building Confidence
U Control Billing offers professional medical coding services that ensure accurate CPT, ICD-10, and HCPCS coding for healthcare providers. Our certified coders help reduce claim denials, maintain compliance, and improve reimbursement by translating clinical documentation into precise, billable codes that [... view UControl Billing profile ]- Location
- Hauppauge, New York
- Number of Employees
- 50 - 99
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsUControl Billing Services
- BPO
Data sourced from the agency's DesignRush profileUnitedHealthcare Inc Medicare Medicaid
The #1 Customer Service Outsourcing & BPO Company
With a legacy dating back to 2016, HiredSupport stands as a true trailblazer in the outsourced customer support realm. [... view HiredSupport profile ]- Location
- Rancho Cucamonga, California
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
- Portfolios Count
- 3 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsHiredSupport Services
- Customer Support
- BPO
- Call Centers
- Phone Answering Services
Comprehensive analysis done by DesignRush Agency Experts.Clients and Projects
View Full Portfolio
Outsourced Customer Support Project HealthyStuff -thumb-webp.webp)
Outsourced Customer Support Project WOWCube -thumb-webp.webp)
Outsourced Customer Support Project OCG
Data sourced from the agency's DesignRush profileHealthyStuff Online Cycling Gear Fixd App Private Tunnel VPN CoinTree Make Up Eraser WowCube
Growth Through Servant Leadership
Etech is an omnichannel customer engagement solutions provider for some of the world’s leading and most respected brands. The experience Etech has gained across a wide range of business verticals allows us to continuously deliver exceptional, personal customer experiences. [... view Etech profile ]- Location
- Nacogdoches, Texas
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $45/hr
- Minimal Budget
- $10,000 - $25,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsEtech Services
- BPO
- Call Centers
- Customer Support
- Business Consulting
Data sourced from the agency's DesignRush profileFintech Industry Retail Industry Hospitality Industry
Reviews verified by DesignRush and sourced from the agency's profileEtech Reviews & Testimonials
- Haley E C Review from Google1.0★
Haley E C's Review Sourced from Google
If only I had something nice to say but mom always said if you can't say nothing nice don't say nothing at all.
Show more - Charles Symmonds Review from Google1.0★
Charles Symmonds's Review Sourced from Google
This company operates in violation of the law, calling numbers registered on the national DO NOT CALL list. The fact that people bother to register should be indication enough that your telemarketing calls are unwelcome.This is not the sign of a reputable company you should consider partnering with.
Show more - rahil jain Review from Google1.0★
rahil jain's Review Sourced from Google
Scammers! The person calling posed as Customer Service representative for my ISP. I had recently placed an order with my ISP and the caller knew about it. The person demanded that I pay the entire amount now otherwise the order wouldn't process. I argued saying that the rep yesterday said I don't have to pay until the service gets started. To which he replied that that's not how it works and I have to pay now otherwise they will sue me. I said call me back in half an hour and I will have my payment information ready. I didn't answer when I got the call back.
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Partners You Can Count On.
CSV Now, a premier consulting firm, excels in talent acquisition, content marketing, and Business Process Outsourcing (BPO). We elevate leading tech brands with holistic business solutions, combining expert talent sourcing and impactful brand communication. With a proven history of success, CSV Now is your [... view CSV Now profile ]- Location
- Las Vegas, Nevada
- Number of Employees
- 50 - 99
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsCSV Now Services
- BPO
- Call Centers
- Customer Support
- Content Marketing
- Accounting
Data sourced from the agency's DesignRush profileNetflix Mixpanel Fivetran People.ai Kubit AI, Inc. Prufrock Ventures Iterable
Trusted Data Partner across the Globe
BizInfor is a notable B2B data-driven marketing solution provider. Our state-of-the-art technology helps businesses of all sizes identify the right prospects. [... view BizInfor profile ]- Location
- Edison, New Jersey
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $30/hr
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsBizInfor Services
- BPO
- Advertising
- Email Marketing
Data sourced from the agency's DesignRush profileZensar Technologies emedia Array Networks
Reviews verified by DesignRush and sourced from the agency's profileBizInfor Reviews & Testimonials
- Sebastian Singleton Review from Google5.0★
Sebastian Singleton's Review Sourced from Google
I was seeking a CPA email list for a client's marketing campaign. After researching about BizInfor's business data offerings, I went ahead and acquired a sizable list. To my surprise, the list was very accurate, especially the emails and contact phone numbers, which made it easy to reach out to the prospects. Highly recommend BizInfor!
Show more - Albart joeibson Review from Google5.0★
Albart joeibson's Review Sourced from Google
It is very easy to work with Bizinfor! I got a quick response and a solid database right away. We woulddefinitely use their services again in the future for all our data needs.
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Complete Enterprise Data Support - Data Entry, eCommerce Product Listing, Web Research, Data Mining,
DataEntryIndia.in is a leading data management and BPO service provider with over 25 years of experience and 850+ full-time data experts. [... view DataEntryIndia.in profile ]- Location
- Laguna Beach, California
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsDataEntryIndia.in Services
- Market Research
- BPO
- Big Data Analytics
- AI Development
Comprehensive analysis done by DesignRush Agency Experts.Clients and Projects
View Full Portfolio
Data Entry Project Data Entry of Energy Efficiency Parameters for Home Appliances
Data sourced from the agency's DesignRush profileEMC2 Corzen Dalmia Cement Lumens
Focus On Your Company Leave The Tech To Us.
We are a tech production company that specializes in virtual events. Our team will work with you to plan and coordinate every aspect of your event, ensuring that it runs smoothly and seamlessly. [... view Isde Digital profile ]- Location
- Middletown, Delaware
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsIsde Digital Services
- Video Production
- Branding
- Audio Production
- Translation Services
- Digital Marketing
- Business Consulting
- BPO
Data sourced from the agency's DesignRush profileAmerican Association of Colleges and Universities The Forum on Education Abroad NPCL Fathers and families Healthy Reefs for Healthy People MAR Fund CTE Avery Dennison Corp
Empowering Digital Transformations
CodeFulcrum is an agile and progressive software company. Specializing in web, mobile and enterprise software development. Delivering products that are both visually stunning and technically ambitious with an unparalleled level of expertise. [... view CodeFulcrum profile ]- Location
- South San Francisco, California
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 2 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsCodeFulcrum Services
- AI Development
- BPO
- Branding
- Software Development
Data sourced from the agency's DesignRush profileUgami Ohmconnect Strada Trackhero DriverBee IBDSports MathStarter AutoVerify VectorScient Pixeleto
Showing the World a Better Way to Outsource
Customer service and back-office support services are offered across all available channels by SupportNinja. Our main clients are Silicon Valley-based and international technology startups that receive VC funding. Apps, software, and platform-based technology enterprises that focus on serving consumers depend [... view SupportNInja profile ]- Location
- Dallas, Texas
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSupportNInja Services
- BPO
- Customer Support
Data sourced from the agency's DesignRush profileCheckr HappySocks SeatGeek Nerdwallet Cinedigm
Run Your Entire Practice With One EHR+ Platform
A new era of healthcare, a new world of practice well-being. We're redefining practice success at the crossroads of compassion and connectivity. [... view Tebra profile ]- Location
- Newport Beach, California
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsTebra Services
- BPO
- Software Development
Data sourced from the agency's DesignRush profileMGMA Deloitte AAFP
Reviews verified by DesignRush and sourced from the agency's profileTebra Reviews & Testimonials
- Celia Gomes McGillivray Review from Google5.0★
Celia Gomes McGillivray's Review Sourced from Google
The representative was awesome. However, I still have to wait 3-5 business days for my provider account to be added so that I can write prescriptions.
Show more - Kendra Cole Review from Google5.0★
Kendra Cole's Review Sourced from Google
Our company has been very pleased with Talisman billing services. Our representative Kishor is very responsive whenever we have questions about patient co-pays or balances. We are very satisfied with their billing services and I would highly recommend them to others!
Show more - J B Review from Google1.0★
J B's Review Sourced from Google
They are simply crooks. I told them multiple times to cancel my subscription and they continued to charge my credit card. Over $1000 in stolen charges. Hours on hold with a ridiculous inept customer service system that ran me in circles. I finally had to cancel my credit card. My emails were ignored. Stay away from this company.
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Built Differently to Delight.
QuisLex is an award-winning alternative legal services provider that specializes in managed document review, contract management, compliance services, legal spend management, and legal operations consulting. [... view Quislex profile ]- Location
- New York City, New York
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $20/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsQuislex Services
- BPO
- Business Consulting
Data sourced from the agency's DesignRush profileLondon Interbank Virtual Lunch Priori
Financial Business Process Outsourcing for Large and Mid-Sized Enterprises
IQ BackOffice is the leading accounting automation provider, offering 99.97% quality and up to 68% savings to companies around the globe. [... view IQ BackOffice profile ]- Location
- El Segundo, California
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $20/hr
- Minimal Budget
- $10,000 - $25,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsIQ BackOffice Services
- BPO
- Accounting
Data sourced from the agency's DesignRush profileExtreme Networks CalgonCarbon BirchBox
Professional Live Chat & Customer Support Agents
We build and manage your own dedicated teams of live chat agents, customer support agents, social media support, back-office support, and content translators. [... view LTVplus profile ]- Location
- West Palm Beach, Florida
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $20/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsLTVplus Services
- BPO
- Call Centers
Data sourced from the agency's DesignRush profileGorgias Re:amaze Easy Treezy
A Legacy Built on Trust, Innovation, and Exceeding Expectations
NCheng LLP was founded in 1989 in New York City. Our practice is dedicated entirely to serve the not-for profit community and we have achieved broad recognition and reputation for our high quality professional services. We provide a full range of services in audits, accounting and financial management support [... view NCheng LLP profile ]- Location
- New York City, New York
- Number of Employees
- 100 - 249
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsNCheng LLP Services
- BPO
- Accounting
Data sourced from the agency's DesignRush profileHealthcare Industry Finance Industry Education Industry
End-to-End Outsourcing Services
IBT delivers digital transformation and end-to-end Outsourcing services from ideation to execution, facilitating over 1000+ enterprise clients to outperform the competition. “Born digital,” IBT takes an agile, synergetic approach to devising customized solutions across the digital value chain. Our broad [... view IBT profile ]- Location
- New York City, New York
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsIBT Services
- BPO
- IT Services
Data sourced from the agency's DesignRush profileFinTech Industry Retail Industry Construction Industry
BPO Companies by State
BPO Specializations in the US
Hiring Guide: How to Choose the Best BPO Service Providers in the US
How to choose the right BPO company for your business needs?
To choose the best company for your business needs:
- Define the processes you want to outsource and the outcomes you expect.
- Evaluate industry experience and relevant case studies.
- Compare pricing models, contract terms, and scalability.
- Review SLAs, security standards, and compliance requirements.
- Assess communication, reporting cadence, and account management.
- Verify reviews, client retention, and long-term performance history.
If you need help finding a US BPO company, you can submit your project requirements through the DesignRush Marketplace and receive a free shortlist of providers that match your scope, budget, and business needs.
What criteria should be used to compare BPO companies in the USA?

To compare a BPO company with another, businesses should evaluate:
- Service scope and industry specialization, since 42% of organizations outsource to gain better access to talent and 20% to access new capabilities.
- Pricing models and cost transparency, as 34% cite spend optimization as a primary driver for outsourcing.
- Proven results, case studies, and client reviews, with 33% prioritizing improved quality and performance.
- Service level agreements, KPIs, and reporting standards, driven by rising customer expectations, reported by 35% of organizations.
- Data security, compliance, and risk management, as 19% outsource in response to an evolving risk landscape.
- Scalability and team structure, aligned with the need for flexible and scalable talent models cited by 23% of businesses.
- Communication and governance model, supporting better alignment to business strategy and operating model changes, noted by 27% of organizations.
What questions should you ask before hiring a BPO company?
Before hiring a United States BPO provider, businesses should ask:
Relevant Background
- What are the most notable BPO case studies you’ve delivered, and what results were achieved?
- Which industries and business functions do you specialize in?
- What types of processes do you have the strongest operational track record in?
Services and Processes
- Which processes would you manage, and how are they structured operationally?
- How do you handle onboarding, knowledge transfer, and process documentation?
- What does quality control and ongoing optimization look like?
Relevant to Your Project
- Which team members will support our account, and what relevant experience do they bring?
- How do you scale teams as demand, volume, or seasonality changes?
- What is the expected timeline from onboarding to full delivery?
What outcomes should businesses expect?

When partnering with a top BPO provider in the US, businesses can expect:
- Lower operating costs versus in-house teams, with cost reduction and efficiency now baseline expectations, as 35% of GBS organizations strongly agree.
- Improved efficiency and productivity, with 49% of organizations reporting measurable effort reduction.
- Increased throughput, as 45% of companies report doing more with the same or fewer resources.
- Access to specialized expertise and new capabilities, cited by 29% of businesses.
- Scalable operations that adjust to demand, seasonality, and growth.
- Consistent service quality tracked through SLAs, KPIs, and performance reporting.
- Greater internal focus on core and revenue-driving activities.
What KPIs will define the success of a BPO partnership?
The success of a BPO partnership is typically defined by KPIs such as:
- Service level attainment, including response time, resolution time, and accuracy.
- Cost savings versus in-house operations.
- Productivity metrics such as volume handled per agent or per hour.
- Quality and compliance rates, including error reduction and audit results.
- Customer satisfaction scores such as CSAT or NPS.
- Revenue impact for sales, retention, or collections-focused engagements.
How to find the best BPO companies in the USA on DesignRush?
DesignRush curates top BPO companies in the USA across budget levels, helping businesses find the right provider based on scope, industry, and spend:
| High budget: $50,000+ |
|
| Low budget: $25,000-$50,000 |
|
Why People Trust DesignRush
Rated 4.8 on Google and 4.7 on Trustpilot, DesignRush Agency Directory is a reliable resource for finding BPO companies in the USA. We owe this to our executive selection team, which follows a strict screening process when featuring agencies on the platform, assessing key performance indicators, like portfolio, client reviews, and industry reputation.

Learn more about DesignRush Agency Ranking Methodology.
Sources
DesignRush sustains a directory of over 40,000 agencies categorized by service category, location, expertise, and reviews. We build our database in two ways:
- Our dedicated team of agency experts actively searches the web for top-performing companies. We then pull information from their websites, online presence, and client testimonials to verify their status and qualifications prior to listing.
- The agencies listed get notified of their profiles on the website and they can choose to claim it or not, which suggests their availability for more collaborations.
Agencies can also reach out to DesignRush and must go through the verification process prior to being listed.
BPO Services FAQs
What services do BPO companies in the USA typically provide?
US BPO providers support businesses across front-office, back-office, and operational functions, including:
- Customer support and call center services across phone, chat, and email.
- Back-office services such as data entry, billing, payroll, and document processing.
- Finance and accounting support, including bookkeeping, AP and AR, and reporting.
- Human resources outsourcing covering recruitment support, onboarding, and HR administration.
- IT and technical support, including help desk and application support.
- Sales and lead generation service,s such as appointment setting and CRM management.
- Marketing operations support, including campaign execution and analytics.
- Industry-specific services for healthcare, legal, and financial operations.
How much does it cost to hire a BPO company in the USA?
Based on DesignRush portfolio data, hiring a BPO company in the USA costs between $90 and $100 per hour, depending on service type, specialization, and delivery model.
Project-based pricing:
- Small projects: $20,000 to $25,000 for short-term or limited-scope support, usually 2 to 6 months.
- Mid-range contracts: $25,000 to $100,000 for ongoing back office, customer support, or healthcare billing over 6 to 18 months.
- Large-scale programs: $100,000 to $500,000+ for long-term, multi-team operations such as customer service, sales support, or medical billing.
- Enterprise-level BPO: $1 million+ annually for high-volume, regulated, or fully managed operations.
In practice, most US BPO contracts fall between $25,000 and $250,000, with pricing driven by workload volume, service complexity, and contract duration.
Which industries most commonly use BPO services in the US?
BPO companies most commonly serve:
- Information technology, with 77% of organizations outsourcing IT infrastructure and 72% outsourcing application and software development.
- Healthcare and medical billing, including claims processing, coding, and patient support.
- Finance and accounting, where 54% outsource finance functions, and 60% outsource tax-related processes.
- Legal services, with 68% of organizations are outsourcing legal and compliance tasks.
- Customer service and helpdesk operations, supported by 65% outsourcing of helpdesk and end user computing.
- Human resources, with 57% outsourcing HR functions such as payroll and benefits administration.
- Data and analytics are outsourced by 72% of organizations to improve reporting and decision-making.
- Retail, ecommerce, and back-office operations, including order management, procurement at 49%, and supply chain support at 52%.
What outsourcing models do US-based companies typically offer?
They typically offer these outsourcing models:
- Onshore outsourcing with US-based teams.
- Nearshore outsourcing using teams in nearby regions.
- Offshore outsourcing for cost-sensitive, high-volume work.
- Dedicated team models for long-term operations.
- Project-based outsourcing for fixed scope work.
- Hybrid models combining multiple delivery locations and pricing structures.
How do businesses measure ROI when outsourcing to a BPO partner?
Businesses measure performance and ROI by tracking:
- Service level agreements such as response time, resolution time, and accuracy.
- Cost savings compared to in-house staffing and operations.
- Productivity metrics like volume handled per agent or per hour.
- Quality scores including error rates, compliance, and customer satisfaction.
- Revenue impact for sales, retention, or collections focused programs.
- Regular reporting, benchmarking, and quarterly performance reviews.
About The Author and Expert Reviewer
Bojana Trajcheva is a seasoned content editor and innovation researcher with extensive experience in the tech and marketing industries. Formerly Editor-in-Chief at Studentsko Eho, she developed a strong foundation in content creation and editorial leadership. Bojana further honed her skills in senior innovation research roles and now brings this combined expertise to her work as an editor at DesignRush.
Gianluca Ferruggia is a seasoned digital marketer with over ten years of experience. Starting with PPC, he effectively expanded his expertise to include SEO, sales, business development, and product. He is currently the General Manager at DesignRush, where he leads a team of over 100 professionals, oversees business operations, and develops strategies that achieve business goals. In just a few years, he grew the company's agency network to over 30,000, making it one of the leading B2B marketplaces that connect businesses with agencies.




















































