The top BPO agencies in 2026 are Munzai Solutions, Martal Group, and Data-Entry-India.com, selected from 33 agencies vetted by DesignRush on the basis of verified client reviews (4.5 avg. rating), project outcomes and industry expertise. Munzai Solutions leads the ranking for BPO, followed by Martal Group and Data-Entry-India.com.

# Agency Rating Min project Hourly Location
1 Munzai Solutions 4.8 (19) $10,000 - $25,000 $35/hr Manchester, United Kingdom
2 Martal Group 4.8 (6) $10,000 - $25,000 $45/hr Toronto, Canada
3 Data-Entry-India.com 4.6 (3) $10,000 - $25,000 $25/hr New Delhi, India
4 Fusion CX 4.6 (3) $10,000 - $25,000 $25/hr Norcross, Georgia
5 Helpware 4.6 (3) $10,000 - $25,000 $25/hr Lexington, Kentucky
4.5 avg. rating from 491 verified reviews
i
Reviews undergo a stringent verification process to ensure reliable information about each agency from verified past clients.
We’ve updated our Average Star Rating system to give you the most accurate summary of all client reviews. Read more.
$10,000 - $25,000 × Sort by: Top Rated ×

Best BPO Providers

DesignRush evaluates BPO providers based on verified client reviews, service capabilities, industry experience, and operational performance. Some placements may be paid.

  • SDR Teams, Lead Generation & Call Center Services for B2B Companies

    Munzai Solutions provides dedicated SDR teams, inbound call handling, and outbound lead generation for growing companies. We help businesses generate qualified meetings, manage customer inquiries, and build consistent sales pipelines without the cost of hiring in-house teams...

    Top Services:

    • Customer Support
    • Business Consulting
    • Call Centers
    • Email Marketing
    • CRM Consulting
    • Show more
    Location
    Manchester, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $35/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    12 Projects Listed

    Munzai Solutions Services

    • Customer Support
    • Business Consulting
    • Call Centers
    • Email Marketing
    • CRM Consulting
    • Managed Services
    • BPO
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Souqh
    • Maxyfi
    • Konch
    • Skriber
    Data sourced from the agency's DesignRush profile

    Munzai Solutions Reviews & Testimonials

    • Davey Warren 🍐
      Davey Warren 🍐 CEO at Pearagon
      5.0

      Outbound Review from Davey Warren 🍐

      Munzai Solutions has been a great partner for our outbound outreach. What stood out most was their communication. They checked in with us daily and weekly, kept us updated every step of the way, and worked closely with us to identify our target clients and the best directions to pursue. That level of consistent communication made the whole engagement feel efficient and collaborative, and it is a big reason we felt we got the best bang for our buck. We enjoyed working with them and would recommend them to other companies looking for a communicative, responsive outbound partner.

    • Sam Bartow Moreno
      Sam Bartow Moreno Founding GTM Director at CourtNexa
      5.0

      Appointment Setting Review from Sam Bartow Moreno

      Munzai Solutions are amazing to work with. They got started immediately and booked multiple meetings in the first few days. I’m very happy with the results and the support they offered us. If you’d like to ask any questions about the service feel free to contact me at +1 458 600 8797 I’m very satisfied. And would highly recommend them.

    • Brian Oltmanns
      Brian Oltmanns CEO at GoFindBuild
      5.0

      Call Centers Review from Brian Oltmanns

      I am very happy with this team and their performance. They were organized, provided consistent updates, and always made suggestions to pivot if results were falling short. I would highly recommend them.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Your On-Demand Sales Team

    Martal Group is an award-winning B2B lead generation and sales agency specializing in scaling tech businesses. Since 2009, our top-performing sales executives have been instrumental in generating qualified leads for over 2,000 B2B organizations, ranging from startups to Fortune 500 companies...

    Top Services:

    • Email Marketing
    • Digital Marketing
    • Social Media Marketing
    • BPO
    • Digital Strategy
    • Show more
    Location
    Toronto, Canada
    Number of Employees
    50 - 99
    Average Hourly Rate
    $45/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    5 Projects Listed

    Martal Group Services

    • Email Marketing
    • Digital Marketing
    • Social Media Marketing
    • BPO
    • Digital Strategy
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Clickworker.com
    • Incentives-Solutions.com
    • Semasio.com
    • Kipod.com
    • Favendo.com
    • Weezmo.com
    • Intech-Global.com
    • NemoNano.com
    • Indoorgo.com
    • Vidmind.com
    Data sourced from the agency's DesignRush profile

    Martal Group Reviews & Testimonials

    • Nidhi Jaiswal
      Nidhi Jaiswal Marketing Executive at Social Frontier
      5.0

      Marketing Review from Nidhi Jaiswal

      From the very start, their team was very professional, communicated in a timely manner, and was very familiar with B2B lead generation. We were just surprised at their team culture and their desire to work hand-in-hand with our team. It felt like they were not an external vendor but a true partner in all respects. Throughout our working time together, Martal always produced excellent work while keeping us informed and engaged. They are solution-oriented, proactive, and willing to share ideas that enhance performance. It is not often that you find a team that is so concerned about your success. What we value most is their honesty and commitment to building something that will last. They don't seek quick wins but work to build outcomes that last and can potentially expand. With their experience combined with a well-structured plan, they are a reliable and outcome-driven collaborator. If you need to reach more customers and you would like to have a company that is concerned about your success, you can rely on Martal Group. We highly recommend that you use their services.

    • Anas Aftab
      Anas Aftab Outreach Manager at Get Pro Links
      5.0

      Digital Marketing Review from Anas Aftab

      Working with Martal Group has been an absolute pleasure. Their team is collaborative and transparent and consistently delivers on their commitments with professionalism and expertise. From the start, it was clear they are passionate about building meaningful and lasting business relationships. What stands out most is their willingness to go above and beyond. Whether its sharing valuable insights, offering timely support, or simply being approachable and helpful, Martal Group has proven to be a reliable partner. Their depth of knowledge in the B2B space, paired with a genuine dedication to helping businesses grow, makes them a standout organization. If you're looking for a team that values collaboration, transparency, and long-term success, Martal Group is an excellent choice.

    • Doug McLean
      Doug McLean VP of Global Sales and Channels at Complete EDI
      5.0

      Call Centers Review from Doug McLean

      Martal Group was able to facilitate Complete EDI’s first ever outbound lead generation efforts in the company’s history. Following the onboarding process, Martal was able to deliver 2 sales-qualified leads within the second week of campaigns and by the end of the 3 month pilot period had 14 sales-qualified leads.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Powering Business Intelligence with AI-Driven Data Support

    Data-Entry-India.com is a global Data & AI operations partner. Serving 3,850+ clients across 50+ countries, we specialize in enterprise data operations, AI training data services, digital commerce data support, data research and intelligence services, and document and content-related support...

    Top Services:

    • Big Data Analytics
    • BPO
    • AI Development
    • Managed Services
    • Business Consulting
    • Show more
    Location
    New Delhi, India
    Number of Employees
    500 - 999
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $10,000 - $25,000

    Data-Entry-India.com Services

    • Big Data Analytics
    • BPO
    • AI Development
    • Managed Services
    • Business Consulting
    • Market Research
    • Accounting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Pepsico
    • Expedia
    • Nielzen
    • Corzen
    Data sourced from the agency's DesignRush profile

    Data-Entry-India.com Reviews & Testimonials

    • Alex M.
      Alex M. Business Analyst at eCommerce Company
      5.0

      Data Entry Review from Alex M.

      Our team was overwhelmed with the large volume of raw data we had to process daily. Data-Entry-India.com stepped in and alleviated this burden by efficiently and quickly processing this data into a structured format. By taking care of data cleaning and validation, their team allowed us to focus on core tasks involving data analysis and decision-making, significantly boosting our productivity.

    • Carlos R.
      Carlos R. CEO at Travel Startup
      5.0

      Data Entry Review from Carlos R.

      We needed a reliable service provider who could scrape travel deals data from various websites for our company. We are glad that someone recommended Data-Entry-India.com to us. Their team understood our requirements and provided us with structured and accurate data from specified web sources. Their expertise in handling complex scraping projects has made a significant impact on our operations.

    • James P.
      James P. Project Manager at Tech Company
      5.0

      Data Entry Review from James P.

      We needed thousands of street photos labeled for our self-driving car project. The team of Data-Entry-India.com provided us with high-quality labeled datasets by annotating over 5000 images on CVAT in half the time we expected. Their work helped us improve the accuracy of our object detection algorithm significantly.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Contact Center Services for Telecom, BFSI, Healthcare, Utilities, Travel, High-Tech Growth

    With over 20 years of industry experience and a client base of 190+ companies spanning multiple sectors, Fusion CX Group is a trusted provider of top-notch call center and customer care services...

    Top Services:

    • BPO
    • Business Consulting
    • Call Centers
    Location
    Norcross, Georgia
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    3 Projects Listed

    Fusion CX Services

    • BPO
    • Business Consulting
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Meesho
    • CraftJack
    • HomeAdvisor
    Data sourced from the agency's DesignRush profile

    Fusion CX Reviews & Testimonials

    • Undisclosed
      Undisclosed Founder at Top Digital Media Company
      5.0

      BPO Review from Undisclosed

      By utilizing the vendor and its state-of-the-art soundboarding technology, we have been able to reach leads in both an effective and efficient manner. It saved us the headache and massive expense of developing and in-house outreach program.

    • Undisclosed
      Undisclosed Manager at Renowned Solar Energy Enterprise
      5.0

      BPO Review from Undisclosed

      This company has been a godsend. We were wasting so much money on our in-house outreach. Now, it does all the heavy lifting for us, qualifying our leads and sending us warm transfers.

    • Undisclosed
      Undisclosed Owner at Software Developer Company
      5.0

      BPO Review from Undisclosed

      Great experience with this BPM Services Provider. They do the two things that matter most to us. They perform and they communicate. The vendor is a major upgrade professionally from our previous vendors. They are responsive to all of our needs!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • End-to-end CX solutions that delight customers.

    Make customer experience your strongest competitive advantage. CX forms the beating heart of Business Process Management, delivering success by boosting customer retention and ensuring less costly, more efficient operations...

    Top Services:

    • Customer Support
    • BPO
    • Call Centers
    • Phone Answering Services
    • Business Consulting
    • Show more
    Location
    Lexington, Kentucky
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    17 Projects Listed

    Helpware Services

    • Customer Support
    • BPO
    • Call Centers
    • Phone Answering Services
    • Business Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • DoorDash
    • PureCars
    • Headspace
    • Microsoft
    • Google
    • CompIQ
    • Samsara
    • Jam City
    • RestoraPet
    • HealthComp
    Data sourced from the agency's DesignRush profile

    Helpware Reviews & Testimonials

    • Maria Maidana
      Maria Maidana Customer Onboarding & Enablement Manager at SquadLocker, Inc
      5.0

      Customer Support Review from Maria Maidana

      Helpware has been a trusted partner for SquadLocker for several years now for customer success. Our Customer Onboarding Team continues to shine through every administrator that interacts via our Live Chat channel for store help. Anzhelika is my Onboarding Lead and we work hand in hand in making any and all decisions for team enhancements. She delights both DIY and Enterprise administrators across multiple channels here at SquadLocker. I would not be as successful without Anzhelika by my side. I forsee using Helpware for years to come!

    • Brian Agee
      Brian Agee Director of Sales & Marketing at Petro Towery
      5.0

      Web Design Review from Brian Agee

      My organization contracted with Helpware for a complete website design and build. I am extremely happy with the finished product and continually receive positive feedback from customers, vendors, and employees. The Helpware team was very professional throughout the entire process and did an incredible job keeping the project on time and on budget. Communication was also great and I really appreciated their consultative approach. I would recommend without hesitation.

    • Brian Lubeck
      Brian Lubeck Broker at Cypress Property Group
      5.0

      Virtual Assistant Review from Brian Lubeck

      Over the past five years, I've had the privilege of partnering with Helpware, and my experience has been nothing short of exceptional. Their commitment to efficiency and cost-effectiveness has consistently impressed me. Whether you're a startup or an established enterprise, Helpware offers tailored virtual assistant solutions that work well with any company. I highly recommend them to anyone looking to hire a virtual assistant.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • AI | ML | Cloud | Digital Transformation | Innovation & Strategic Growth | Mobile Apps

    Our goal is to maintain work ethics throughout the project's duration in addition to technical excellence and on-time project completion...

    Top Services:

    • Digital Services
    • Digital Strategy
    • Mobile App Development
    • Software Development
    • eCommerce Development
    • Show more
    Location
    Karachi, Pakistan
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    5 Projects Listed

    O16 Labs Services

    • Digital Services
    • Digital Strategy
    • Mobile App Development
    • Software Development
    • eCommerce Development
    • SEO
    • Social Media Marketing
    • Digital Marketing
    • IT Services
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Small Business Industry
    • Fintech Industry
    • Marketing Industry
    Data sourced from the agency's DesignRush profile

    O16 Labs Reviews & Testimonials

    • Nicolas Adolph
      Nicolas Adolph Founder at DocuDoc App SL
      5.0

      Hybrid Review from Nicolas Adolph

      O16 Labs have been working with me the past 3 years. It has been a huge luck for our company to have started working with O16 Labs, since we have had bad experiences with other companies before. But O16 Labs and its whole team were very professional and effective up to the point of saving our company. They have developed our Apps and Web in the most astonishing way I could never have imagined. I am immensely grateful for it and just can recommend any company to hire O16 Labs for their projects.

    • Saqib Sarang
      Saqib Sarang Review from Google
      5.0

      Saqib Sarang's Review Sourced from Google

      O16 Labs, a seasoned software development company with over 11 years of industry experience, is known for its expertise in crafting innovative applications and websites. With a global reach, the company collaborates with international brands and customers to deliver top-notch solutions. Operating from 11 am to 8:30 pm, O16 Labs ensures that its dedicated team is available during regular business hours, fostering effective communication with clients. The company's commitment to accessibility is further enhanced by its choice of two offices, both conveniently located in the Anum Empire building on Shahra-e-Faisal. The building is equipped with a lift, adding convenience for clients, employees, and visitors. O16 Labs' strategic presence on the first and fifth floors of Anum Empire reflects its central role in the industry. The longevity of the company speaks to its adaptability, commitment to quality, and successful collaborations with a diverse range of clients worldwide. In summary, O16 Labs stands as a reliable and innovative player in the software development landscape, emphasizing accessibility and professionalism in its operations.

    • Rafay
      Rafay Review from Google
      5.0

      Rafay's Review Sourced from Google

      In my 1.5 years of work experience at O16-Labs, I enjoyed my time here really well. They make you feel like your own family, very cooperative and supportive in your ups and downs, always encouraging you to learn new tech and tools. Also the CEO is really kind and gentle guy, most friendly, always smiling. I wish O16-Labs a very prosperous future ahead. Best of luck 👍

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Offshore Data Entry Service: Precision, Speed and Security

    Top Offshore BPO company...

    Top Services:

    • BPO
    • Accounting
    • Customer Support
    • Market Research
    • Web Design
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    100 - 249
    Average Hourly Rate
    $5/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    4 Projects Listed

    Offshore India Data Entry Services

    • BPO
    • Accounting
    • Customer Support
    • Market Research
    • Web Design
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • allianze bpo
    • nexgen
    • india data entry
    Data sourced from the agency's DesignRush profile

    Offshore India Data Entry Reviews & Testimonials

    • Lisa Rozario
      Lisa Rozario Marketing Manager at D.E Exports LLC
      5.0

      Document Digitization Review from Lisa Rozario

      We approached offshore data entry for our data entry process. They adeptly transformed our process. An excellent and efficient team, delivering quality work on time. I recommend Offshore India Data Entry for data entry requirements.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Time to Rethink IT

    We provide a wide range of IT integration services for enterprises, with a key focus on Big Data storage solutions, infrastructure and networking optimization, cybersecurity and ML-based business analytics...

    Top Services:

    • IT Services
    • Cybersecurity
    • BPO
    Location
    Kyiv, Ukraine
    Number of Employees
    50 - 99
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    4 Projects Listed

    AM-BITS Services

    • IT Services
    • Cybersecurity
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • UKRSIBBANK BNP Paribas Group
    • INGO Ukraine Insurance
    • Lekhim JSC
    • GMS
    • Raiffeisen Bank JSC
    • Rivneoblenergo PJSC
    • JSC FUIB Bank
    • Foreign Enterprise «1+1 Production»
    • lifecell Ukraine
    • Insurance company VUSO
    Data sourced from the agency's DesignRush profile

    AM-BITS Reviews & Testimonials

    • Michael T. Rogers
      Michael T. Rogers CTO at FoodyLine, a food product retail chain company at FoodyLine
      5.0

      IT Services Review from Michael T. Rogers

      AM-BITS did a really great job for us. I highly recommend working with them, as the company managed to deliver the project on time and budget. What they specifically did is the complete networking infrastructure overhaul and optimization. A bundle of hardware & software solutions the AM-BITS team integrated did help us boost the sales rates, and improve the company's overall distributed network performance.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • The Leading HR Hub for Hiring Remote Teams

    Your Trusted Employer of Record Broker Save Up to 40% on Global Hiring Costs...

    Top Services:

    • HR Outsourcing
    • BPO
    • Business Consulting
    Location
    Hong Kong, Hong Kong
    Number of Employees
    Under 49
    Average Hourly Rate
    $100/hr
    Minimal Budget
    $10,000 - $25,000

    RemotePad Services

    • HR Outsourcing
    • BPO
    • Business Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • TriNet
    • Rippling
    • ADP Total Source
    Data sourced from the agency's DesignRush profile
  • Latin Americas leading provider of integrated legal, accounting & recruitment services

    Established in 2014, the Biz Latin Hub Group emerged with a mission to assist both local and international enterprises engaged in global business endeavors. Our comprehensive and seamlessly integrated range of back-office solutions encompasses everything from company establishment, accounting, and taxation to...

    Top Services:

    • HR Outsourcing
    • BPO
    • Accounting
    • Business Consulting
    • Show more
    Location
    Bogota, Colombia
    Number of Employees
    100 - 249
    Average Hourly Rate
    $175/hr
    Minimal Budget
    $10,000 - $25,000

    Biz Latin Hub Services

    • HR Outsourcing
    • BPO
    • Accounting
    • Business Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Nexpay
    • Americares
    • Mercy For Animals
    • Cargojet
    • Axim
    • Daughtery
    • PSI
    • Hexa Resources
    • Hopper
    • Avantel
    Data sourced from the agency's DesignRush profile

    Biz Latin Hub Reviews & Testimonials

    • Elma Hadzimujic
      Elma Hadzimujic Review from Google
      5.0

      Elma Hadzimujic's Review Sourced from Google

      Nothing is more crucial than having complete faith in your accountants and attorneys, and I discovered this with the Biz Latin Hub Group. I knew very little about the rules or standards in the area, but the crew was able to help me find my way and keep going. And now that I have a solid reputation in the area, my business is doing well!!!

    • Joe Murphy
      Joe Murphy Review from Google
      5.0

      Joe Murphy's Review Sourced from Google

      Don't go it alone!! We are so grateful to have found the team at BLH. Expanding our operations in Colombia has been challenging to say the least. After interviewing two other firms I was losing hope that we would find the right fit. Once we started talking with BLH, we were so relieved! Their years of experience, professionalism and most importantly their patience(!) have been vital to our success. They are so responsive whenever we need then, keep us informed and on track with any required filings, and honestly feel like an extension of our team.

    • Kunal Desai
      Kunal Desai Review from Google
      5.0

      Kunal Desai's Review Sourced from Google

      Biz Latin Hub - A one stop solution for companies looking to set their foot in Colombia. BLH, through its robust infrastructure and resources has never failed to deliver outputs in a specified timeframe always. The law firm has highly dedicated teams with an excellent knowhow in the area of finance, taxation, legal compliances and in-country requirements. We are highly satisfied with the culminated efforts of BLH to strengthen our presence in the market with a laser sharp focus on the objectives assigned to them through their adept techniques and knowledge. Great going BLH!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Digital Transformation, Delivered On Time

    Nimap Infotech: Leading IT solutions provider specializing in web development, mobile app development, and software services. With a focus on innovation and client satisfaction, Nimap offers scalable and customized solutions to meet diverse business needs...

    Top Services:

    • IT Services
    • Managed Services
    • Staff Augmentation
    • Software Development
    • Mobile App Development
    • Show more
    Location
    Mumbai, India
    Number of Employees
    500 - 999
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $10,000 - $25,000

    Nimap Infotech Pvt. Ltd. Services

    • IT Services
    • Managed Services
    • Staff Augmentation
    • Software Development
    • Mobile App Development
    • BPO
    • AI Development
    • Blockchain
    • Software Testing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Muthoot
    • Eswarna
    • Augmont
    Data sourced from the agency's DesignRush profile

    Nimap Infotech Pvt. Ltd. Reviews & Testimonials

    • Hema Makhija
      Hema Makhija Review from Google
      5.0

      Hema Makhija's Review Sourced from Google

      Best working environment, I have been working here from last 6 months now and I have learned a lot of new things into Digital Marketing. Very helpful colleagues, they assist me in each & every task whenever I get stuck in something. I wish Nimap Infotech - Top Software Development Company all the very best for the future.

    • Siddhesh Mahale
      Siddhesh Mahale Review from Google
      5.0

      Siddhesh Mahale's Review Sourced from Google

      You will learn a lot here. Good culture with supportive people. Salary is less but I have seen people joining big firms with huge salary hikes after Nimap. Good work life balance. Overall a nice experience.

    • saurav patil
      saurav patil Review from Google
      4.0

      saurav patil's Review Sourced from Google

      The environment of the company is so nice and energetic. I went there for an interview, the Human resource team was very supportive and give us some motivation to release our anxiety specially Mansi Pawar mam supports me alot, I thanks to them for gave me some motivational energy in the nervous interview situation.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • We Are Your Outsourced Innovation Team

    Touch To is an Austin-based development and design consultancy, providing innovative solutions to technically challenging initiatives for enterprises, SMBs, startups, and nonprofits. With expertise in UX/UI design, full-stack web and mobile development, interactive installations, hardware/software...

    Top Services:

    • Software Development
    • BPO
    Location
    Austin, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $149/hr
    Minimal Budget
    $10,000 - $25,000

    Touch To Services

    • Software Development
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Focus Forwards
    • MEG Wall Panels
    • Edel Golf
    Data sourced from the agency's DesignRush profile
  • The World's Top Talent for Remote Teams!

    1840 & Company is a global provider of talent and team solutions devoted to empowering businesses with scalable, on-demand workforce solutions. With a stringent verification procedure and a network of professionals in 150 countries, we connect organizations with remote talent of the highest caliber. Our...

    Top Services:

    • BPO
    • Staff Augmentation
    • HR Outsourcing
    • Customer Support
    • Call Centers
    • Show more
    Location
    Overland Park, Kansas
    Number of Employees
    500 - 999
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $10,000 - $25,000

    1840 & Company Services

    • BPO
    • Staff Augmentation
    • HR Outsourcing
    • Customer Support
    • Call Centers
    • Transcription Services
    • Translation Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Groupon
    • Isango
    • Instacart
    • HomeLight
    • LearnZillion
    Data sourced from the agency's DesignRush profile

    1840 & Company Reviews & Testimonials

    • carmen noche
      carmen noche Review from Google
      5.0

      carmen noche's Review Sourced from Google

      It was a very productive and swift process. Starting from the interview, to assessments. Everyone was punctual and need not wait for a week or so for updates. They give updates immediately no need for the long wait and suspense. Keep it Up!!

    • lucille Mrrs
      lucille Mrrs Review from Google
      5.0

      lucille Mrrs's Review Sourced from Google

      My experience with 1840 & Company’s recruitment process has been excellent from start to finish. The team was professional, responsive, and supportive throughout every step. Communication was always clear, and I truly appreciated how smooth and organized the process was. I felt valued as a candidate, and I’m very excited to officially join as a Patient Support-CSR. Thank you to the team for making this such a positive experience!

    • Andrea Yáñez
      Andrea Yáñez Review from Google
      5.0

      Andrea Yáñez's Review Sourced from Google

      I had a truly outstanding experience with 1840&Co throughout the entire recruitment process. From the very beginning, their team demonstrated professionalism, clear communication, and genuine care. What stood out most was the consistent follow-up—they kept me informed at every step, making the process feel smooth and well-organized. I always felt supported and valued as a candidate. I’m incredibly happy to share that I’ve been offered a new role, and I couldn’t be more grateful to the 1840&Co team for making it all possible.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Help you go further.

    Especially now, in the midst of an IT skills shortage in Australia, Alpha Creative Solutions helps small and medium-sized enterprises (SMEs) grow through technology as effectively and efficiently as feasible. Outsourcing, also known as business process outsourcing (BPO), is one of the means by which a...

    Top Services:

    • BPO
    • Mobile App Development
    Location
    Melbourne, Australia
    Number of Employees
    Under 49
    Average Hourly Rate
    $30/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    1 Project Listed

    Alpha Creative Solutions Services

    • BPO
    • Mobile App Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • GBW-Sonata
    • Gadens
    • LJP SMSF
    • OZIP
    • Suhanalim FengShui
    Data sourced from the agency's DesignRush profile
  • Focusing on what really matters

    ANVI is where top talent meets cutting-edge technology. As a Ukrainian and Israeli software development company, our mission is to help businesses broaden their horizons through IT outstaffing and outsourcing. Our team of experts are dedicated to delivering the best solutions for your projects, regardless of...

    Top Services:

    • Software Development
    • BPO
    Location
    Kyiv, Ukraine
    Number of Employees
    Under 49
    Average Hourly Rate
    $49/hr
    Minimal Budget
    $10,000 - $25,000

    ANVI Services

    • Software Development
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IT Industry
    • Fintech Industry
    • Standard Technology
    Data sourced from the agency's DesignRush profile

    ANVI Reviews & Testimonials

    • Sergey Vazhky
      Sergey Vazhky Review from Google
      1.0

      Sergey Vazhky's Review Sourced from Google

      Good afternoon! I bought two sets for my boys at the beginning of June. At first it turned out that there was an error in the bill and I had to pay an additional 600 UAH (approximately, I don’t remember). Then it turned out that one jacket would be at the end of June…. Ok I’m waiting… I’m still waiting, it’s already September…

    • Оксана Яковишена
      Оксана Яковишена Review from Google
      5.0

      Оксана Яковишена's Review Sourced from Google

      Very informative presentation of information about the product, quick response, informative advice regarding material and quality, satisfied with the work of the managers

    • Олег Лемишко
      Олег Лемишко Review from Google
      5.0

      Олег Лемишко's Review Sourced from Google

      Top service Large selection For every budget Friendly managers Entrance from the road on the 3rd floor

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • IT for Everyone

    MOUTS is a renowned worldwide professional services company that excels in IT. Our service portfolio includes strategy and consulting, technology and operations services. We strive to provide our customers with agility and sustainability in a constantly changing market...

    Top Services:

    • BPO
    • IT Services
    Location
    Wilmington, Delaware
    Number of Employees
    500 - 999
    Average Hourly Rate
    $49/hr
    Minimal Budget
    $10,000 - $25,000

    Mouts IT Services

    • BPO
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Fintech Industry
    • Small Business Industry
    • Retail Industry
    Data sourced from the agency's DesignRush profile
  • Data Entry Services Provider

    DataEntryIndia.biz a reliable data entry services provider in India that have years of experience in delivering successful services to worldwide customers from different industries...

    Top Services:

    • BPO
    • Market Research
    Location
    Delhi, India
    Number of Employees
    50 - 99
    Average Hourly Rate
    $5/hr
    Minimal Budget
    $10,000 - $25,000

    Data Entry India Biz Services

    • BPO
    • Market Research
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Everfi
    • Vogel Group
    • Music Industry
    Data sourced from the agency's DesignRush profile
  • Data Entry Company in India

    India-Data-Entry.com is a reputed data entry company in India that has been serving global clients since 2006. We have expertise in data entry, processing, conversion, management, annotation, product upload, photo editing and similar services...

    Top Services:

    • BPO
    • IT Services
    Location
    Delhi, India
    Number of Employees
    50 - 99
    Average Hourly Rate
    $5/hr
    Minimal Budget
    $10,000 - $25,000

    India Data Entry Services

    • BPO
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Good Guide
    • BizLaunch
    • Green Power Conference
    Data sourced from the agency's DesignRush profile
  • Simplify Scale Succeed

    Fortunes24 helps businesses in the US, UK, and Australia scale smarter with skilled, cost-efficient teams for customer support, sales, and back-office operations. We combine skill-first hiring with 24/7 availability to deliver consistent, measurable results...

    Top Services:

    • BPO
    Location
    Navi Mumbai, India
    Number of Employees
    50 - 99
    Average Hourly Rate
    $9/hr
    Minimal Budget
    $10,000 - $25,000

    Fortunes24 Outsourcing LLP Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Wellness Vibe
    • 99 Distributor
    • Datablazers Inc. (DBI)
    Data sourced from the agency's DesignRush profile
  • Get Back to What Matters Weve Got the Solution

    Get Professional Medical Billing and Coding Services that eliminate headaches and maximize your Revenue. Let us handle the complexity while you concentrate on delivering exceptional care...

    Top Services:

    • BPO
    Location
    Webster, Texas
    Number of Employees
    250 - 499
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $10,000 - $25,000

    Pro MBS LLC Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Whole Health Professional PLLC
    • Colorado Chiropractic Center (Colorado)
    • South Main Clinic
    • Bird Dog Pharma
    Data sourced from the agency's DesignRush profile
  • Growth Through Servant Leadership

    Etech is an omnichannel customer engagement solutions provider for some of the world’s leading and most respected brands. The experience Etech has gained across a wide range of business verticals allows us to continuously deliver exceptional, personal customer experiences...

    Top Services:

    • BPO
    • Call Centers
    • Customer Support
    • Business Consulting
    • Show more
    Location
    Nacogdoches, Texas
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $45/hr
    Minimal Budget
    $10,000 - $25,000

    Etech Services

    • BPO
    • Call Centers
    • Customer Support
    • Business Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Fintech Industry
    • Retail Industry
    • Hospitality Industry
    Data sourced from the agency's DesignRush profile

    Etech Reviews & Testimonials

    • Haley E C
      Haley E C Review from Google
      1.0

      Haley E C's Review Sourced from Google

      If only I had something nice to say but mom always said if you can't say nothing nice don't say nothing at all.

    • Charles Symmonds
      Charles Symmonds Review from Google
      1.0

      Charles Symmonds's Review Sourced from Google

      This company operates in violation of the law, calling numbers registered on the national DO NOT CALL list. The fact that people bother to register should be indication enough that your telemarketing calls are unwelcome. This is not the sign of a reputable company you should consider partnering with.

    • rahil jain
      rahil jain Review from Google
      1.0

      rahil jain's Review Sourced from Google

      Scammers! The person calling posed as Customer Service representative for my ISP. I had recently placed an order with my ISP and the caller knew about it. The person demanded that I pay the entire amount now otherwise the order wouldn't process. I argued saying that the rep yesterday said I don't have to pay until the service gets started. To which he replied that that's not how it works and I have to pay now otherwise they will sue me. I said call me back in half an hour and I will have my payment information ready. I didn't answer when I got the call back.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Designveloper - Realizing Ideas

    Designveloper is a leading software development company in Vietnam, founded in 2013 and headquartered in Ho Chi Minh City. Our mission is to help startups and enterprises transform ideas into real, impactful products...

    Top Services:

    • Web Design
    • Mobile App Development
    • Software Development
    • AI Development
    • Web Development
    • Show more
    Location
    Ho Chi Minh, Vietnam
    Number of Employees
    100 - 249
    Average Hourly Rate
    $26/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    16 Projects Listed

    Designveloper Services

    • Web Design
    • Mobile App Development
    • Software Development
    • AI Development
    • Web Development
    • IoT
    • Cybersecurity
    • BPO
    • DevOps Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Lumin
    • Joyn’it
    • Aha
    • Swell & Switchboard
    • Ordoclic
    • Song Nhi
    • Chloe Ting
    • Walrus Education
    • Salepositive
    • Talent Wasabi
    Data sourced from the agency's DesignRush profile

    Designveloper Reviews & Testimonials

    • Hoàng Văn Dũng
      Hoàng Văn Dũng Review from Google
      5.0

      Hoàng Văn Dũng's Review Sourced from Google

      They have professional working process and can quickly adapt to our needs with latest technology. If you're going to build a product, this company is highly recommended.

    • I Lê
      I Lê Review from Google
      5.0

      I Lê's Review Sourced from Google

      This is the company which I am collaborating with some projects until now. They have the professional working process and great support all the time. I highly recommend this company.

    • Cloe An
      Cloe An Review from Google
      5.0

      Cloe An's Review Sourced from Google

      They support really fast, good team (y). If you want to build a mobile app with good rate, highly recommend them.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • devabit is an Eastern European IT company with many years of excellence as a reliable technology partner for innovative companies across North America, Europe, UAE. We have earned our customers' trust by providing expert software engineering and consultancy services to many businesses including Casio...

    Top Services:

    • Branding
    • Mobile App Development
    • Print Design
    • Software Development
    • Web Design
    • Show more
    Location
    Lviv, Ukraine
    Number of Employees
    50 - 99
    Average Hourly Rate
    $35/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    4 Projects Listed

    devabit Services

    • Branding
    • Mobile App Development
    • Print Design
    • Software Development
    • Web Design
    • eCommerce Development
    • BPO
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Carlsberg
    • Shamballa Jewels
    • Casio
    • Dubai Airports
    Data sourced from the agency's DesignRush profile
  • Total Customer Delight

    Scicom (MSC) Bhd is a leading business process outsourcing (BPO) company that provides business consulting, information technology and outsourcing services in Malaysia...

    Top Services:

    • Call Centers
    • BPO
    • HR Outsourcing
    • Phone Answering Services
    • Digital Marketing
    • Show more
    Location
    Kuala Lumpur, Malaysia
    Number of Employees
    1000 & Up
    Minimal Budget
    $10,000 - $25,000

    Scicom MSC Berhad Services

    • Call Centers
    • BPO
    • HR Outsourcing
    • Phone Answering Services
    • Digital Marketing
    • eCommerce Development
    • Managed Services
    • Mobile App Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • na
    • na1
    • na2
    Data sourced from the agency's DesignRush profile
  • A Trusted Process Unseen in Outsourcing!

    We match the best global remote professionals specializing in sales, customer service, bookkeeping, and tech services for US-based brands...

    Top Services:

    • Customer Support
    • BPO
    Location
    Encinitas, California
    Number of Employees
    1000 & Up
    Minimal Budget
    $10,000 - $25,000

    RemoteReps Services

    • Customer Support
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Xerox
    • Wells Fargo
    • Farmers Insurance
    • Scoreshuttle
    • Scalable Commerce
    • DayMark Safety
    • SunPower
    • Guaranteed Rate
    • Altium
    • Ease
    Data sourced from the agency's DesignRush profile
  • Financial Business Process Outsourcing for Large and Mid-Sized Enterprises

    IQ BackOffice is the leading accounting automation provider, offering 99.97% quality and up to 68% savings to companies around the globe...

    Top Services:

    • BPO
    • Accounting
    Location
    El Segundo, California
    Number of Employees
    500 - 999
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $10,000 - $25,000

    IQ BackOffice Services

    • BPO
    • Accounting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Extreme Networks
    • CalgonCarbon
    • BirchBox
    Data sourced from the agency's DesignRush profile
  • A High-Tech BPO Services With Latest Technologies

    Our Triniter BPO help top fortune and medium companies to expand their customer support and back-office support teams. As we have offices in Miami, US, Chennai, India and Manila, our BPO company has been able to work 24/7 continuously...

    Top Services:

    • BPO
    Location
    Miami, Florida
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $10,000 - $25,000

    Triniter Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IBM
    • PayPal
    • Chelini
    Data sourced from the agency's DesignRush profile

    Triniter Reviews & Testimonials

    • Benjamin Fitzgerald
      Benjamin Fitzgerald Review from Google
      1.0

      Benjamin Fitzgerald's Review Sourced from Google

      My experience was the same as the first reviewer. Money provided and then they disappeared. It is a scam. They charge money through a 3rd party (payoneer) and via this practice banks don't seem to honor disputes, despite the advertised refund guarantee because they cite the payoneer terms of service as the disputable transacting party and not Woodbows/Triniter/whatever the same management sets up next. This is a practice financial institutions that care about their clients should clean up with changes to their processes and I also hold Payoneer responsible because they know Woodbows is a fraudulent operator and still keep them on as a client.

    • Joe Ogden
      Joe Ogden Review from Google
      1.0

      Joe Ogden's Review Sourced from Google

      I believe this company is trying to scam my business out of money, and are doing the same to others. They also run a company called WoodBows, with the same team and the same address. And it looks like they're behind another company called Sprout-Flowers. After an initial 'consultation call', I decided to move forward and transferred them $699 for a virtual assistant to start working immediately for my business. They failed to deliver the service on time, they agreed to refund my money, and have since stopped responding to me. It has been more than one month since I last heard from them.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Empowering Organizations Through Digital Innovation and Customer Experience.

    Tru Performance is a global technology consulting and services company, supported by a team of over 125 associates across 5 locations worldwide...

    Top Services:

    • Email Marketing
    • Digital Marketing
    • SEO
    • Social Media Marketing
    • Content Marketing
    • Show more
    Location
    Middletown, Delaware
    Number of Employees
    100 - 249
    Average Hourly Rate
    $35/hr
    Minimal Budget
    $10,000 - $25,000

    Tru Performance Services

    • Email Marketing
    • Digital Marketing
    • SEO
    • Social Media Marketing
    • Content Marketing
    • Advertising
    • eCommerce Development
    • BPO
    • Web Development
    • Public Relations
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Frontier
    • Landauer
    • Autodesk
    • FLUKE
    • Plume
    Data sourced from the agency's DesignRush profile

    Tru Performance Reviews & Testimonials

    • Mike B
      Mike B Review from Google
      1.0

      Mike B's Review Sourced from Google

      They sent me an email saying I won $750, but they won't send me my money. They're telemarketers and probably scammers. And the other 2 reviews seem fake.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Offshore Online Data Entry

    Data entry outsourcing or multitasking the internal methods; is one of the aspects every organization across the globe has to embrace with open arms, to keep pace with the cutthroat competition, while dealing with tons of data that needs to be digitized – accurately and efficiently...

    Top Services:

    • BPO
    Location
    Bergenfield, New Jersey
    Number of Employees
    50 - 99
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $10,000 - $25,000

    Offshore Online Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IT Industry
    • Retail Industry
    • Financial Industry
    Data sourced from the agency's DesignRush profile
  • Expert development. Expert delivery.

    Our key focus areas are: - Product Development (PoC, MVP, UI/UX design, Front End and Back End) - Software Engineering (including AI, ML, and IoT solutions) - Big Data & Cloud migration. We also provide QA, IT Consulting, Technical & Client Support...

    Top Services:

    • Software Development
    • IT Services
    • BPO
    Location
    Bristol, United Kingdom
    Number of Employees
    50 - 99
    Average Hourly Rate
    $30/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    2 Projects Listed

    Erbis Services

    • Software Development
    • IT Services
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • FIND
    • WH Bence
    • SaaS Company
    Data sourced from the agency's DesignRush profile
  • SQL Server | BI | DBA | Software Development | .NET | SSIS | SSRS| SSAS | Azure | AWS | Outsoursing

    Forrards Group provides Remote DBA support, database and custom software development services for customers around the globe...

    Top Services:

    • BPO
    • Software Development
    • IT Services
    • Digital Marketing
    • Show more
    Location
    Edinburgh, United Kingdom
    Number of Employees
    50 - 99
    Average Hourly Rate
    $28/hr
    Minimal Budget
    $10,000 - $25,000

    Forrards Services

    • BPO
    • Software Development
    • IT Services
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Codefirst
    • Eiresoft
    • S&P Global
    Data sourced from the agency's DesignRush profile
  • Making your business better

    Software Development Company. Key services are Alfresco development and consulting, Java EE, Javascript, Typescript, Angular, React, UI/UX Design. FlexSolution provides services by outsourcing or outstaffing...

    Top Services:

    • Software Development
    • Web Development
    • UI/UX Design
    • eCommerce Development
    • Web Design
    • Show more
    Location
    Kharkiv, Ukraine
    Number of Employees
    Under 49
    Average Hourly Rate
    $30/hr
    Minimal Budget
    $10,000 - $25,000

    FlexSolution Services

    • Software Development
    • Web Development
    • UI/UX Design
    • eCommerce Development
    • Web Design
    • Mobile App Development
    • BPO
    • Business Consulting
    • ECM Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Kydaflow
    • IVIS
    • Vidaflex
    • SimplexSolutions
    • ThePhone
    • MiQuare
    • Actonic
    • Xpansa
    • Bottletop
    • Eluminia
    Data sourced from the agency's DesignRush profile

    FlexSolution Reviews & Testimonials

    • Kalpesh Zala
      Kalpesh Zala Review from Google
      5.0

      Kalpesh Zala's Review Sourced from Google

      Flex Solution provided solution in precise time for my organization. Very well guided and help to solve the challenges in time. Thank you Sergey

    • Iris Zheng
      Iris Zheng Review from Google
      5.0

      Iris Zheng's Review Sourced from Google

      I bought an Alfresco add-on with FlexSolution, as I'm in China, so there has some extra works need to be done. And their services are really fast, efficient, patience and nice. I think if I need other services related to Alfresco, I'll still find them :)

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Amplify Your Truth. Accelerate Your Growth.

    The Marketing Blender specializes in accelerating revenue growth for mid-size B2B companies through marketing & sales alignment and ROI-driven strategy. Results driven, we excel at transforming technical content into powerful differentiation strategies that get your prospects to act...

    Top Services:

    • Digital Marketing
    • BPO
    Location
    Keller, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $175/hr
    Minimal Budget
    $10,000 - $25,000

    The Marketing Blender Services

    • Digital Marketing
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • item America
    • Titus HVAC
    • Thompson Pipe Group
    • Savii Inc
    • ISC Group
    • Accutrol
    • VES Inc
    • Fibergrate
    • Pipeline Plastics
    • OsteoMed
    Data sourced from the agency's DesignRush profile

    The Marketing Blender Reviews & Testimonials

    • Jen Leney
      Jen Leney Review from Google
      5.0

      Jen Leney's Review Sourced from Google

      The Marketing Blender was awesome! They truly have more info in a little pinkie than I'll ever have. It was a great balance of new tools and skills with practical application. We did numerous campaigns whose idea generated from the blender. We just had both channel 8 and channel 11 out at our location just because they heard we were amazing. After the courseI felt like I have taken marketing departments for granted not giving enough credence for how much depth is really needed here. I highly recommend The Marketing Blender!

    • HALLIE KENEDA
      HALLIE KENEDA Review from Google
      5.0

      HALLIE KENEDA's Review Sourced from Google

      Blender has a fantastic in depth marketing plan that helps their clients succeed in accessing their target market. Daisy, Dacia and their team are knowledgeable, approachable and make developing a marketing plan an enjoyable part of growing your business. I highly recommend.

    • Rebecca McCarthy
      Rebecca McCarthy Review from Google
      5.0

      Rebecca McCarthy's Review Sourced from Google

      Straightforward, sound business advice without the fluff--that's what you get when you work with the Marketing Blender. I am in deep appreciation of the attention and support I receive from Shasta Daisy as I grow my business. Every time I invest in working with her, the ROI is immeasurably high. It's not only time saved and money made for my business--it's also stress relieved, decisions made, tasks completed, and new ideas generated and built out. As a business owner, the Marketing Blender is the best investment you will ever make.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews

4 Frequently Asked Questions About BPO Companies

How much do BPO providers charge for their services?

Business process outsourcing, or BPO companies, charge between $8 and $60 per hour for customer service, with monthly per-agent rates ranging from $1,200 to $4,000 depending on location, skill level, and support complexity. 

What you pay depends on the contract structure. There are four main models: 

  • An hourly rate involves paying for an agent’s time regardless of how many interactions they handle. It runs: 
    • $8 to $15 offshore 
    • $20 to $30 nearshore 
    • $40 to $60+ onshore 
  • Per-agent (FTE) is a flat monthly fee of $1,200 to $4,000 per dedicated agent. Predictable, but you pay the same regardless of the volume. 
  • Per-interaction charges $1–$5 per resolved ticket or $0.50–$2 per chat. Cost-efficient when volume is low or seasonal, but bills spike during busy periods. 
  • Outcome-based ties fees to KPIs like CSAT scores or first-call resolution — typically $3 to $9 per successful resolution. 

How do I compare two BPO providers quoting similar prices?

When two BPO firms quote similar prices, the decision should come down to industry experience, agent attrition rates, SLA terms with defined remedies, and how each vendor handles your specific exception cases, not the headline rate. 

Ask for case studies from clients in your industry. A BPO company with relevant experience can start right away, while one without it will learn on your dime.  

Then go beyond the deck. Give both vendors your two or three most complex support scenarios and ask them to walk you through exactly how they’d handle each one. The vendor with a documented protocol beats the one that says, “We’d escalate.” 

Pay close attention to SLA clauses, specifically what happens when they’re missed, not just what the targets are. Two vendors can quote identical SLAs but differ completely on the consequences for missing them. 

Finally, ask for the agent attrition rate for the specific team being proposed, not the company average. High turnover on your account means constant retraining and inconsistent service, regardless of the price. 

What contract terms do most buyers accept that they shouldn’t?

The contract terms most buyers accept are auto-renewal clauses with short notice windows, SLAs with no financial remedy for misses, and IP clauses that leave process documentation owned by the vendor — all of which remove your leverage once performance drops. 

Four terms worth pushing back on before you sign: 

  1. Auto-renewal clauses can trap you into a long-term agreement if the notice window is short, often 60–90 days. Miss the window, and you’re locked in for another year regardless of performance. 
  2. SLAs without consequences. Most contracts define targets but don’t specify what happens when they’re missed. Your agreement should define redressal terms, whether that’s service credits, payment for damages, or the right to exit early. 
  3. IP and process documentation ownership. Avoid clauses that grant the BPO provider exclusive rights to your intellectual property, or that allow them to sublicense or transfer it to third parties. If they own the runbooks built on your processes, switching vendors gets expensive. 
  4. Exit and termination terms need to include your ability to re-employ key personnel who hold critical knowledge of your account; otherwise, that knowledge walks out with the vendor. 

The simplest check: read the contract assuming performance will eventually disappoint. If you have no leverage when that happens, negotiate before you sign. 

How do BPO companies handle a sudden surge in volume?

BPO companies handle volume surges through a combination of flexible staffing, automation, and cross-trained overflow teams, but how well they execute depends entirely on what your contract says about surge capacity before it happens. 

Most BPO providers have a few ways to handle sudden spikes:  

  • Bringing in temporary agents 
  • Moving staff from quieter channels to busier ones 
  • Using chatbots or self-service tools to handle routine questions before they reach a human. Self-service tools can deflect 20-40% of contacts during a surge.  

But not every BPO provider handles this well. When surges go unmanaged, call abandonment rates can reach 15%, which means frustrated customers and damage to your brand, not the vendor’s. 

The right time to ask about this is before you sign. Find out how much notice your BPO company needs to scale up, and what the contract says about volume above your agreed tier.  

A vendor who can staff up fast but delivers off-brand service during your busiest period is a liability, not a solution. 

Receive Free Proposals

For your project

1

Specify your budget, timeline and project requirements

2

Our experts curate a list of up to 5 most qualified candidate agencies

3

We connect you with them so you can choose the most suitable partner