The top BPO agencies in 2026 are Munzai Solutions, Helpware, and Martal Group, selected from 66 agencies vetted by DesignRush on the basis of verified client reviews (4.5 avg. rating), project outcomes and industry expertise. Munzai Solutions leads the ranking for BPO, followed by Helpware and Martal Group.
Reviews undergo a stringent verification process to ensure reliable information about each agency from verified past clients. We’ve updated our Average Star Rating system to give you the most accurate summary of all client reviews. Read more.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
SDR Teams, Lead Generation & Call Center Services for B2B Companies
Munzai Solutions provides dedicated SDR teams, inbound call handling, and outbound lead generation for growing companies. We help businesses generate qualified meetings, manage customer inquiries, and build consistent sales pipelines without the cost of hiring in-house teams...
Top Services:
Customer Support
Business Consulting
Call Centers
Email Marketing
CRM Consulting
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Location
Manchester, United Kingdom
Number of Employees
Under 49
Average Hourly Rate
$35/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
12 Projects Listed
Munzai Solutions Services
Customer Support
Business Consulting
Call Centers
Email Marketing
CRM Consulting
Managed Services
BPO
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Souqh
Maxyfi
Konch
Skriber
Data sourced from the agency's DesignRush profile
Munzai Solutions Reviews & Testimonials
Troy Porter Owner at Enviro-Master Services
5.0★
Appointment Setting Review from Troy Porter
Our experience with Munzai was very positive. Zain was exceptional to work with. His communication was excellent, and anytime I had a question, concern, or request, he was quick to respond and willing to jump in and help. Adil also worked extremely hard on our account. He was persistent, consistent, and clearly put a tremendous amount of effort into trying to create opportunities for us. Ultimately, we did not get the level of results we had hoped for from the campaign. I believe part of that was because our service can be a difficult one to explain through outbound prospecting. Many potential customers are not already aware that a service like ours exists, so there is a significant amount of education involved before someone understands the value. What I can say confidently is that Munzai worked hard to try to make the relationship successful. They listened to our concerns, made adjustments, stayed engaged, and genuinely tried to help us succeed. I appreciated the effort, responsiveness, and integrity they demonstrated throughout the process.
Davey Warren 🍐 CEO at Pearagon
5.0★
Outbound Review from Davey Warren 🍐
Munzai Solutions has been a great partner for our outbound outreach. What stood out most was their communication. They checked in with us daily and weekly, kept us updated every step of the way, and worked closely with us to identify our target clients and the best directions to pursue. That level of consistent communication made the whole engagement feel efficient and collaborative, and it is a big reason we felt we got the best bang for our buck. We enjoyed working with them and would recommend them to other companies looking for a communicative, responsive outbound partner.
Sam Bartow Moreno Founding GTM Director at CourtNexa
5.0★
Appointment Setting Review from Sam Bartow Moreno
Munzai Solutions are amazing to work with. They got started immediately and booked multiple meetings in the first few days. I’m very happy with the results and the support they offered us. If you’d like to ask any questions about the service feel free to contact me at +1 458 600 8797I’m very satisfied. And would highly recommend them.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Make customer experience your strongest competitive advantage. CX forms the beating heart of Business Process Management, delivering success by boosting customer retention and ensuring less costly, more efficient operations...
Top Services:
Customer Support
BPO
Call Centers
Phone Answering Services
Business Consulting
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Location
Lexington, Kentucky
Number of Employees
1000 & Up
Average Hourly Rate
$25/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
17 Projects Listed
Helpware Services
Customer Support
BPO
Call Centers
Phone Answering Services
Business Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
DoorDash
PureCars
Headspace
Microsoft
Google
CompIQ
Samsara
Jam City
RestoraPet
HealthComp
Data sourced from the agency's DesignRush profile
Helpware Reviews & Testimonials
Maria Maidana Customer Onboarding & Enablement Manager at SquadLocker, Inc
5.0★
Customer Support Review from Maria Maidana
Helpware has been a trusted partner for SquadLocker for several years now for customer success. Our Customer Onboarding Team continues to shine through every administrator that interacts via our Live Chat channel for store help. Anzhelika is my Onboarding Lead and we work hand in hand in making any and all decisions for team enhancements. She delights both DIY and Enterprise administrators across multiple channels here at SquadLocker. I would not be as successful without Anzhelika by my side. I forsee using Helpware for years to come!
Brian Agee Director of Sales & Marketing at Petro Towery
5.0★
Web Design Review from Brian Agee
My organization contracted with Helpware for a complete website design and build. I am extremely happy with the finished product and continually receive positive feedback from customers, vendors, and employees. The Helpware team was very professional throughout the entire process and did an incredible job keeping the project on time and on budget. Communication was also great and I really appreciated their consultative approach. I would recommend without hesitation.
Brian Lubeck Broker at Cypress Property Group
5.0★
Virtual Assistant Review from Brian Lubeck
Over the past five years, I've had the privilege of partnering with Helpware, and my experience has been nothing short of exceptional. Their commitment to efficiency and cost-effectiveness has consistently impressed me. Whether you're a startup or an established enterprise, Helpware offers tailored virtual assistant solutions that work well with any company. I highly recommend them to anyone looking to hire a virtual assistant.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Martal Group is an award-winning B2B lead generation and sales agency specializing in scaling tech businesses. Since 2009, our top-performing sales executives have been instrumental in generating qualified leads for over 2,000 B2B organizations, ranging from startups to Fortune 500 companies...
Top Services:
Email Marketing
Digital Marketing
Social Media Marketing
BPO
Digital Strategy
Show more
Location
Toronto, Canada
Number of Employees
50 - 99
Average Hourly Rate
$45/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
5 Projects Listed
Martal Group Services
Email Marketing
Digital Marketing
Social Media Marketing
BPO
Digital Strategy
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Clickworker.com
Incentives-Solutions.com
Semasio.com
Kipod.com
Favendo.com
Weezmo.com
Intech-Global.com
NemoNano.com
Indoorgo.com
Vidmind.com
Data sourced from the agency's DesignRush profile
Martal Group Reviews & Testimonials
Nidhi Jaiswal Marketing Executive at Social Frontier
5.0★
Marketing Review from Nidhi Jaiswal
From the very start, their team was very professional, communicated in a timely manner, and was very familiar with B2B lead generation. We were just surprised at their team culture and their desire to work hand-in-hand with our team. It felt like they were not an external vendor but a true partner in all respects.Throughout our working time together, Martal always produced excellent work while keeping us informed and engaged. They are solution-oriented, proactive, and willing to share ideas that enhance performance. It is not often that you find a team that is so concerned about your success.What we value most is their honesty and commitment to building something that will last. They don't seek quick wins but work to build outcomes that last and can potentially expand. With their experience combined with a well-structured plan, they are a reliable and outcome-driven collaborator.If you need to reach more customers and you would like to have a company that is concerned about your success, you can rely on Martal Group. We highly recommend that you use their services.
Anas Aftab Outreach Manager at Get Pro Links
5.0★
Digital Marketing Review from Anas Aftab
Working with Martal Group has been an absolute pleasure. Their team is collaborative and transparent and consistently delivers on their commitments with professionalism and expertise. From the start, it was clear they are passionate about building meaningful and lasting business relationships.What stands out most is their willingness to go above and beyond. Whether its sharing valuable insights, offering timely support, or simply being approachable and helpful, Martal Group has proven to be a reliable partner. Their depth of knowledge in the B2B space, paired with a genuine dedication to helping businesses grow, makes them a standout organization.If you're looking for a team that values collaboration, transparency, and long-term success, Martal Group is an excellent choice.
Doug McLean VP of Global Sales and Channels at Complete EDI
5.0★
Call Centers Review from Doug McLean
Martal Group was able to facilitate Complete EDI’s first ever outbound lead generation efforts in the company’s history. Following the onboarding process, Martal was able to deliver 2 sales-qualified leads within the second week of campaigns and by the end of the 3 month pilot period had 14 sales-qualified leads.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Contact Center Services for Telecom, BFSI, Healthcare, Utilities, Travel, High-Tech Growth
With over 20 years of industry experience and a client base of 190+ companies spanning multiple sectors, Fusion CX Group is a trusted provider of top-notch call center and customer care services...
Top Services:
BPO
Business Consulting
Call Centers
Location
Norcross, Georgia
Number of Employees
1000 & Up
Average Hourly Rate
$25/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
3 Projects Listed
Fusion CX Services
BPO
Business Consulting
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Meesho
CraftJack
HomeAdvisor
Data sourced from the agency's DesignRush profile
Fusion CX Reviews & Testimonials
Undisclosed Founder at Top Digital Media Company
5.0★
BPO Review from Undisclosed
By utilizing the vendor and its state-of-the-art soundboarding technology, we have been able to reach leads in both an effective and efficient manner. It saved us the headache and massive expense of developing and in-house outreach program.
Undisclosed Manager at Renowned Solar Energy Enterprise
5.0★
BPO Review from Undisclosed
This company has been a godsend. We were wasting so much money on our in-house outreach. Now, it does all the heavy lifting for us, qualifying our leads and sending us warm transfers.
Undisclosed Owner at Software Developer Company
5.0★
BPO Review from Undisclosed
Great experience with this BPM Services Provider. They do the two things that matter most to us. They perform and they communicate. The vendor is a major upgrade professionally from our previous vendors. They are responsive to all of our needs!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Offshore Data Entry Service: Precision, Speed and Security
Top Offshore BPO company...
Top Services:
BPO
Accounting
Customer Support
Market Research
Web Design
Show more
Location
Chicago, Illinois
Number of Employees
100 - 249
Average Hourly Rate
$5/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
4 Projects Listed
Offshore India Data Entry Services
BPO
Accounting
Customer Support
Market Research
Web Design
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
allianze bpo
nexgen
india data entry
Data sourced from the agency's DesignRush profile
Offshore India Data Entry Reviews & Testimonials
Lisa Rozario Marketing Manager at D.E Exports LLC
5.0★
Document Digitization Review from Lisa Rozario
We approached offshore data entry for our data entry process. They adeptly transformed our process. An excellent and efficient team, delivering quality work on time. I recommend Offshore India Data Entry for data entry requirements.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
We provide a wide range of IT integration services for enterprises, with a key focus on Big Data storage solutions, infrastructure and networking optimization, cybersecurity and ML-based business analytics...
Top Services:
IT Services
Cybersecurity
BPO
Location
Kyiv, Ukraine
Number of Employees
50 - 99
Minimal Budget
$10,000 - $25,000
Portfolios Count
4 Projects Listed
AM-BITS Services
IT Services
Cybersecurity
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
UKRSIBBANK BNP Paribas Group
INGO Ukraine Insurance
Lekhim JSC
GMS
Raiffeisen Bank JSC
Rivneoblenergo PJSC
JSC FUIB Bank
Foreign Enterprise «1+1 Production»
lifecell Ukraine
Insurance company VUSO
Data sourced from the agency's DesignRush profile
AM-BITS Reviews & Testimonials
Michael T. Rogers CTO at FoodyLine, a food product retail chain company at FoodyLine
5.0★
IT Services Review from Michael T. Rogers
AM-BITS did a really great job for us. I highly recommend working with them, as the company managed to deliver the project on time and budget. What they specifically did is the complete networking infrastructure overhaul and optimization. A bundle of hardware & software solutions the AM-BITS team integrated did help us boost the sales rates, and improve the company's overall distributed network performance.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Designveloper is a leading software development company in Vietnam, founded in 2013 and headquartered in Ho Chi Minh City. Our mission is to help startups and enterprises transform ideas into real, impactful products...
Top Services:
Web Design
Mobile App Development
Software Development
AI Development
Web Development
Show more
Location
Ho Chi Minh, Vietnam
Number of Employees
100 - 249
Average Hourly Rate
$26/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
16 Projects Listed
Designveloper Services
Web Design
Mobile App Development
Software Development
AI Development
Web Development
IoT
Cybersecurity
BPO
DevOps Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Lumin
Joyn’it
Aha
Swell & Switchboard
Ordoclic
Song Nhi
Chloe Ting
Walrus Education
Salepositive
Talent Wasabi
Data sourced from the agency's DesignRush profile
Designveloper Reviews & Testimonials
Hoàng Văn Dũng Review from Google
5.0★
Hoàng Văn Dũng's Review Sourced from Google
They have professional working process and can quickly adapt to our needs with latest technology. If you're going to build a product, this company is highly recommended.
I Lê Review from Google
5.0★
I Lê's Review Sourced from Google
This is the company which I am collaborating with some projects until now.They have the professional working process and great support all the time.I highly recommend this company.
Cloe An Review from Google
5.0★
Cloe An's Review Sourced from Google
They support really fast, good team (y). If you want to build a mobile app with good rate, highly recommend them.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Data entry outsourcing or multitasking the internal methods; is one of the aspects every organization across the globe has to embrace with open arms, to keep pace with the cutthroat competition, while dealing with tons of data that needs to be digitized – accurately and efficiently...
Top Services:
BPO
Location
Bergenfield, New Jersey
Number of Employees
50 - 99
Average Hourly Rate
$10/hr
Minimal Budget
$10,000 - $25,000
Offshore Online Services
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Our Triniter BPO help top fortune and medium companies to expand their customer support and back-office support teams. As we have offices in Miami, US, Chennai, India and Manila, our BPO company has been able to work 24/7 continuously...
Top Services:
BPO
Location
Miami, Florida
Number of Employees
1000 & Up
Average Hourly Rate
$20/hr
Minimal Budget
$10,000 - $25,000
Triniter Services
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
IBM
PayPal
Chelini
Data sourced from the agency's DesignRush profile
Triniter Reviews & Testimonials
Benjamin Fitzgerald Review from Google
1.0★
Benjamin Fitzgerald's Review Sourced from Google
My experience was the same as the first reviewer. Money provided and then they disappeared. It is a scam.They charge money through a 3rd party (payoneer) and via this practice banks don't seem to honor disputes, despite the advertised refund guarantee because they cite the payoneer terms of service as the disputable transacting party and not Woodbows/Triniter/whatever the same management sets up next.This is a practice financial institutions that care about their clients should clean up with changes to their processes and I also hold Payoneer responsible because they know Woodbows is a fraudulent operator and still keep them on as a client.
Joe Ogden Review from Google
1.0★
Joe Ogden's Review Sourced from Google
I believe this company is trying to scam my business out of money, and are doing the same to others. They also run a company called WoodBows, with the same team and the same address. And it looks like they're behind another company called Sprout-Flowers.After an initial 'consultation call', I decided to move forward and transferred them $699 for a virtual assistant to start working immediately for my business. They failed to deliver the service on time, they agreed to refund my money, and have since stopped responding to me. It has been more than one month since I last heard from them.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Apex America is a leading business process outsourcing (BPO) contact center dedicated to transforming customer experience (CX) indicators. Utilizing market-leading technology and a team of experts, Apex America designs and manages efficient interactions, adapting to the ever-changing market to meet clients'...
Top Services:
BPO
Location
Córdoba, Argentina
Number of Employees
1000 & Up
Average Hourly Rate
$199/hr
Minimal Budget
$10,000 - $25,000
Apex America Services
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Retail & E-commerce Industry
Health Industry
Financial services Industry
Data sourced from the agency's DesignRush profile
Apex America Reviews & Testimonials
ANTONELLA ANDY HUAYLLA DELGADO Review from Google
5.0★
ANTONELLA ANDY HUAYLLA DELGADO's Review Sourced from Google
I worked here for 7 months, the best of all without a doubt, excellent treatment, excellent environment, the employee's word is highly valued, there are games, competitions, it's beautiful, really, I would definitely come back, it's a shame they don't renew the contracts
Vicky Venier Review from Google
1.0★
Vicky Venier's Review Sourced from Google
Not at all friendly to mental health.I've had breakdowns where I never felt supported by my superiors, where I've had to talk to HR to be heard.They paint it like it's a great place to work, but it's quite the opposite.
Andrea C. Pizarro Review from Google
5.0★
Andrea C. Pizarro's Review Sourced from Google
Nice place to work. You have many growth opportunities and manage many accounts. If they don't do so well in some, but they have the desire and compliance, it will allow them to develop in other areas. Keep it up!P/s: It would be good to create a Zen space to be able to meditate during breaks or before entering/exiting shifts. It could help advisors relax for a while to recharge 💪
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
SRG Asia Pacific specializes in business process outsourcing (BPO), offering comprehensive contact center operations, IT and data management, and customer interaction services. Since 1996, the firm has emphasized building lasting relationships with clients and their customers, ensuring a customer-centric...
Top Services:
BPO
Location
Kuala Lumpur, Malaysia
Number of Employees
500 - 999
Minimal Budget
$10,000 - $25,000
SRG ASIA PACIFIC Services
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
astro
ReMark
DAIKIN
Data sourced from the agency's DesignRush profile
SRG ASIA PACIFIC Reviews & Testimonials
adleena zafira Review from Google
5.0★
adleena zafira's Review Sourced from Google
Great internship experience! The HR team was helpful, friendly, and always willing to guide. I gained useful knowledge and skills that will help me in my future career. Thank you for the opportunity!
nur aleesa malisa Review from Google
5.0★
nur aleesa malisa's Review Sourced from Google
First day at srg was good. The team is friendly, and I’m excited to learn more during this internship.
Tunku Farah Review from Google
1.0★
Tunku Farah's Review Sourced from Google
Pros: Strategic workplace with easy access to public transport.Cons:1. Delayed payments on EPF, SOCSO, and EIS contributions—unclear timeline for resolution.2. Approval is required for Sick Leave, which is unnecessary and inconvenient.3. What you learn during training is not the same as what you experience when you go “live”.In other words, bad management.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
IDS Healthcare helps providers improve cash flow, reduce errors, and achieve faster reimbursements. Their technology driven approach ensures accuracy, compliance, and efficiency, making them a trusted partner for end-to-end revenue cycle management...
Top Services:
BPO
Location
New York City, New York
Number of Employees
1000 & Up
Average Hourly Rate
$500/hr
Minimal Budget
$10,000 - $25,000
IDS Healthcare Services
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Get Professional Medical Billing and Coding Services that eliminate headaches and maximize your Revenue. Let us handle the complexity while you concentrate on delivering exceptional care...
Top Services:
BPO
Location
Webster, Texas
Number of Employees
250 - 499
Average Hourly Rate
$20/hr
Minimal Budget
$10,000 - $25,000
Pro MBS LLC Services
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
At Quantum Health Services, we simplify the process of finding the best medical billing services tailored to your practice. Our platform connects healthcare providers with top-rated billing specialists to ensure efficient revenue cycle management. With seamless inquiry forms and expert support, we help you...
Top Services:
BPO
Location
Albuquerque, New Mexico
Number of Employees
Under 49
Average Hourly Rate
$20/hr
Minimal Budget
$10,000 - $25,000
Quantum Health Services Services
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Mediknocx is a trusted medical billing company offering professional medical billing services to streamline revenue, reduce errors, and support practice growth...
Top Services:
BPO
Location
Franklin Square, New York
Number of Employees
50 - 99
Average Hourly Rate
$50/hr
Minimal Budget
$10,000 - $25,000
Mediknocx Services
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Especially now, in the midst of an IT skills shortage in Australia, Alpha Creative Solutions helps small and medium-sized enterprises (SMEs) grow through technology as effectively and efficiently as feasible. Outsourcing, also known as business process outsourcing (BPO), is one of the means by which a...
Top Services:
BPO
Mobile App Development
Location
Melbourne, Australia
Number of Employees
Under 49
Average Hourly Rate
$30/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
1 Project Listed
Alpha Creative Solutions Services
BPO
Mobile App Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
GTM and sales advisory for B2B tech companies selling $50K+ deals
Growth Cab helps B2B tech companies that sell $50K+ contracts build a predictable pipeline. We start from the accounts a client wants to win, sharpen the positioning, then put trained sales professionals in front of decision makers on LinkedIn and email. Since 2022 we have worked with 400+ B2B clients in the...
Top Services:
Business Consulting
BPO
Digital Marketing
Social Media Marketing
Email Marketing
Show more
Location
New York City, New York
Number of Employees
Under 49
Average Hourly Rate
$150/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
4 Projects Listed
Growth Cab Services
Business Consulting
BPO
Digital Marketing
Social Media Marketing
Email Marketing
Digital Strategy
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Etech is an omnichannel customer engagement solutions provider for some of the world’s leading and most respected brands. The experience Etech has gained across a wide range of business verticals allows us to continuously deliver exceptional, personal customer experiences...
Top Services:
BPO
Call Centers
Customer Support
Business Consulting
Show more
Location
Nacogdoches, Texas
Number of Employees
1000 & Up
Average Hourly Rate
$45/hr
Minimal Budget
$10,000 - $25,000
Etech Services
BPO
Call Centers
Customer Support
Business Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Fintech Industry
Retail Industry
Hospitality Industry
Data sourced from the agency's DesignRush profile
Etech Reviews & Testimonials
Haley E C Review from Google
1.0★
Haley E C's Review Sourced from Google
If only I had something nice to say but mom always said if you can't say nothing nice don't say nothing at all.
Charles Symmonds Review from Google
1.0★
Charles Symmonds's Review Sourced from Google
This company operates in violation of the law, calling numbers registered on the national DO NOT CALL list. The fact that people bother to register should be indication enough that your telemarketing calls are unwelcome.This is not the sign of a reputable company you should consider partnering with.
rahil jain Review from Google
1.0★
rahil jain's Review Sourced from Google
Scammers! The person calling posed as Customer Service representative for my ISP. I had recently placed an order with my ISP and the caller knew about it. The person demanded that I pay the entire amount now otherwise the order wouldn't process. I argued saying that the rep yesterday said I don't have to pay until the service gets started. To which he replied that that's not how it works and I have to pay now otherwise they will sue me. I said call me back in half an hour and I will have my payment information ready. I didn't answer when I got the call back.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Fortunes24 helps businesses in the US, UK, and Australia scale smarter with skilled, cost-efficient teams for customer support, sales, and back-office operations. We combine skill-first hiring with 24/7 availability to deliver consistent, measurable results...
Top Services:
BPO
Location
Navi Mumbai, India
Number of Employees
50 - 99
Average Hourly Rate
$9/hr
Minimal Budget
$10,000 - $25,000
Fortunes24 Outsourcing LLP Services
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Latin Americas leading provider of integrated legal, accounting & recruitment services
Established in 2014, the Biz Latin Hub Group emerged with a mission to assist both local and international enterprises engaged in global business endeavors. Our comprehensive and seamlessly integrated range of back-office solutions encompasses everything from company establishment, accounting, and taxation to...
Top Services:
HR Outsourcing
BPO
Accounting
Business Consulting
Show more
Location
Bogota, Colombia
Number of Employees
100 - 249
Average Hourly Rate
$175/hr
Minimal Budget
$10,000 - $25,000
Biz Latin Hub Services
HR Outsourcing
BPO
Accounting
Business Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Nexpay
Americares
Mercy For Animals
Cargojet
Axim
Daughtery
PSI
Hexa Resources
Hopper
Avantel
Data sourced from the agency's DesignRush profile
Biz Latin Hub Reviews & Testimonials
Elma Hadzimujic Review from Google
5.0★
Elma Hadzimujic's Review Sourced from Google
Nothing is more crucial than having complete faith in your accountants and attorneys, and I discovered this with the Biz Latin Hub Group. I knew very little about the rules or standards in the area, but the crew was able to help me find my way and keep going. And now that I have a solid reputation in the area, my business is doing well!!!
Joe Murphy Review from Google
5.0★
Joe Murphy's Review Sourced from Google
Don't go it alone!!We are so grateful to have found the team at BLH. Expanding our operations in Colombia has been challenging to say the least. After interviewing two other firms I was losing hope that we would find the right fit. Once we started talking with BLH, we were so relieved! Their years of experience, professionalism and most importantly their patience(!) have been vital to our success. They are so responsive whenever we need then, keep us informed and on track with any required filings, and honestly feel like an extension of our team.
Kunal Desai Review from Google
5.0★
Kunal Desai's Review Sourced from Google
Biz Latin Hub - A one stop solution for companies looking to set their foot in Colombia. BLH, through its robust infrastructure and resources has never failed to deliver outputs in a specified timeframe always.The law firm has highly dedicated teams with an excellent knowhow in the area of finance, taxation, legal compliances and in-country requirements. We are highly satisfied with the culminated efforts of BLH to strengthen our presence in the market with a laser sharp focus on the objectives assigned to them through their adept techniques and knowledge.Great going BLH!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
TRUCARE is a trusted medical billing and revenue cycle management company helping healthcare providers simplify billing, improve collections, and maximize revenue...
Top Services:
BPO
Business Consulting
Accounting
Location
Bermuda Dunes, California
Number of Employees
100 - 249
Average Hourly Rate
$100/hr
Minimal Budget
$10,000 - $25,000
Trucare Services
BPO
Business Consulting
Accounting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
MOUTS is a renowned worldwide professional services company that excels in IT. Our service portfolio includes strategy and consulting, technology and operations services. We strive to provide our customers with agility and sustainability in a constantly changing market...
Top Services:
BPO
IT Services
Location
Wilmington, Delaware
Number of Employees
500 - 999
Average Hourly Rate
$49/hr
Minimal Budget
$10,000 - $25,000
Mouts IT Services
BPO
IT Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Cyclad International specializes in human resources (HR) outsourcing solutions, offering tailored services to streamline recruitment processes and enhance workforce capabilities. Whether scaling information technology (IT) infrastructure for a multinational corporation or seeking expert programmers for a...
Top Services:
BPO
HR Outsourcing
Location
Warsaw, Poland
Number of Employees
500 - 999
Average Hourly Rate
$49/hr
Minimal Budget
$10,000 - $25,000
Cyclad International Services
BPO
HR Outsourcing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
OneBPO streamlines issue resolution by combining its dedicated team of industry-specific specialists with cutting-edge automated systems. Customers can choose their preferred channel phone, email, or chat and OneBPO's specialists will efficiently address their concerns...
Top Services:
BPO
Call Centers
Location
Iloilo City, Philippines
Number of Employees
100 - 249
Average Hourly Rate
$25/hr
Minimal Budget
$10,000 - $25,000
OneBPO Services
BPO
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
CodeFulcrum is an agile and progressive software company. Specializing in web, mobile and enterprise software development. Delivering products that are both visually stunning and technically ambitious with an unparalleled level of expertise...
Top Services:
AI Development
Software Development
BPO
Branding
Show more
Location
South San Francisco, California
Number of Employees
50 - 99
Average Hourly Rate
$25/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
2 Projects Listed
CodeFulcrum Services
AI Development
Software Development
BPO
Branding
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Afrishore BPO is a leading South Africa call center and customer support outsourcing provider, delivering high-quality voice, email, and chat support to companies in the US, UK, and Europe. Our English-speaking South African agents provide exceptional customer experience at a fraction of the cost of onshore...
Top Services:
BPO
Accounting
Digital Marketing
PPC
Email Marketing
Show more
Location
Sandton, South Africa
Number of Employees
1000 & Up
Average Hourly Rate
$12/hr
Minimal Budget
$10,000 - $25,000
Afrishore Services
BPO
Accounting
Digital Marketing
PPC
Email Marketing
Social Media Marketing
Video Production
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Insurance Industry
Travel Industry
Retail Industry
eCommerce Industry
Data sourced from the agency's DesignRush profile
Afrishore Reviews & Testimonials
Vidal Esono mba Review from Google
5.0★
Vidal Esono mba's Review Sourced from Google
I appreciate the company's focus on quality and customer experience. Employees understand the importance of delivering excellent service and there is a strong commitment to maintaining high standards.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
devabit is an Eastern European IT company with many years of excellence as a reliable technology partner for innovative companies across North America, Europe, UAE. We have earned our customers' trust by providing expert software engineering and consultancy services to many businesses including Casio...
Top Services:
Branding
Mobile App Development
Print Design
Software Development
Web Design
Show more
Location
Lviv, Ukraine
Number of Employees
50 - 99
Average Hourly Rate
$35/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
4 Projects Listed
devabit Services
Branding
Mobile App Development
Print Design
Software Development
Web Design
eCommerce Development
BPO
IT Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Powering Business Intelligence with AI-Driven Data Support
Data-Entry-India.com is a global Data & AI operations partner. Serving 3,850+ clients across 50+ countries, we specialize in enterprise data operations, AI training data services, digital commerce data support, data research and intelligence services, and document and content-related support...
Top Services:
Big Data Analytics
BPO
AI Development
Managed Services
Business Consulting
Show more
Location
New Delhi, India
Number of Employees
500 - 999
Average Hourly Rate
$25/hr
Minimal Budget
$10,000 - $25,000
Data-Entry-India.com Services
Big Data Analytics
BPO
AI Development
Managed Services
Business Consulting
Market Research
Accounting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Pepsico
Expedia
Nielzen
Corzen
Data sourced from the agency's DesignRush profile
Data-Entry-India.com Reviews & Testimonials
Alex M. Business Analyst at eCommerce Company
5.0★
Data Entry Review from Alex M.
Our team was overwhelmed with the large volume of raw data we had to process daily. Data-Entry-India.com stepped in and alleviated this burden by efficiently and quickly processing this data into a structured format. By taking care of data cleaning and validation, their team allowed us to focus on core tasks involving data analysis and decision-making, significantly boosting our productivity.
Carlos R. CEO at Travel Startup
5.0★
Data Entry Review from Carlos R.
We needed a reliable service provider who could scrape travel deals data from various websites for our company. We are glad that someone recommended Data-Entry-India.com to us. Their team understood our requirements and provided us with structured and accurate data from specified web sources. Their expertise in handling complex scraping projects has made a significant impact on our operations.
James P. Project Manager at Tech Company
5.0★
Data Entry Review from James P.
We needed thousands of street photos labeled for our self-driving car project. The team of Data-Entry-India.com provided us with high-quality labeled datasets by annotating over 5000 images on CVAT in half the time we expected. Their work helped us improve the accuracy of our object detection algorithm significantly.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Prospecto is a B2B telesales agency that focuses on setting qualified appointments for sales teams in Quebec, across Canada, and in France. Our mission is to efficiently fill your representatives' calendars with concrete opportunities and genuinely interested prospects...
Top Services:
CRO
CRM Consulting
Business Consulting
Call Centers
BPO
Show more
Location
Victoriaville, Canada
Number of Employees
50 - 99
Average Hourly Rate
$20/hr
Minimal Budget
$10,000 - $25,000
Prospecto Services
CRO
CRM Consulting
Business Consulting
Call Centers
BPO
HR Outsourcing
Phone Answering Services
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Alliance Solutions
ConstructBuy
Audiologique
Chambre de commerce du Canada
Data sourced from the agency's DesignRush profile
Prospecto Reviews & Testimonials
Humberto De Melo Review from Google
5.0★
Humberto De Melo's Review Sourced from Google
Excellent experience collaborating with them! They demonstrated professionalism, met our expectations, and we will likely continue to work with them on future projects.
Olivier Monier Review from Google
5.0★
Olivier Monier's Review Sourced from Google
We contacted Prospecto to help us structure our prospecting efforts; we wanted to find new general contractors. The team is professional, responsive, and above all, very personable. They easily understand our objectives and always offer concrete and tailored solutions.I highly recommend them!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
ATM Group is a customer operations and revenue outsourcing company. We deliver contact centre outsourcing, revenue generation programmes, multilingual support and AI-enabled optimisation in the UK, Europe and South Africa...
Top Services:
BPO
Call Centers
Phone Answering Services
HR Outsourcing
Customer Support
Show more
Location
Leicester, United Kingdom
Number of Employees
1000 & Up
Average Hourly Rate
$20/hr
Minimal Budget
$10,000 - $25,000
ATM Group Services
BPO
Call Centers
Phone Answering Services
HR Outsourcing
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Boots Opticians
Vodafone
Ziggo
Old Mutual
Data sourced from the agency's DesignRush profile
ATM Group Reviews & Testimonials
Lale K Review from Google
5.0★
Lale K's Review Sourced from Google
I worked here for 3 months and my experience was (contrary to the reviews below) very nice, easy going. The management accommodated my personal circumstances and provided ease into adapting to the role, support was always available as well as humour and banter from colleagues. Perfect transition job from hospitality to office roles. Bonus points for progressing employees internally to higher roles accordingly.
An Ash Review from Google
1.0★
An Ash's Review Sourced from Google
How did managers help with a transfer of service for a customer who left review.Because at managements rule is to never disclose that they are calling from at management,they are only to represent and use their clients name. What’s even funnier is this customer was considered special from the rest. They were not only informed it was at management dealing with their service but they even knew the real names of the managers.Another common practice is staff and managers mostly use a dummy name not their real. But in this case even that info was provided to the customer. Must be a special customer that the normal practices were broken for them and they from millions of customers even took the time to write a review lol . Everyone laugh with me.
Tim Lee Review from Google
5.0★
Tim Lee's Review Sourced from Google
Both Adnan & Connor at AT Management were superb in their dealings with me over the transfer of a service when I was moving house. Nothing was too much trouble & their knowledge was very good. I’d have no hesitation in recommending these two individuals or AT Management
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
A proud member of the Equicom Group, a Filipino conglomerate, Equicom Services, Inc. - EquiServe is a trusted business process outsourcing (BPO) provider established in 2011. With over 1,000 employees, EquiServe is headquartered in Makati City, Philippines and we operate across multiple locations, including...
Top Services:
BPO
Call Centers
Customer Support
IT Services
CRM Consulting
Show more
Location
Makati, Philippines
Number of Employees
1000 & Up
Average Hourly Rate
$10/hr
Minimal Budget
$10,000 - $25,000
Equicom Services, Inc. Services
BPO
Call Centers
Customer Support
IT Services
CRM Consulting
Managed Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
1840 & Company is a global provider of talent and team solutions devoted to empowering businesses with scalable, on-demand workforce solutions. With a stringent verification procedure and a network of professionals in 150 countries, we connect organizations with remote talent of the highest caliber. Our...
Top Services:
BPO
Staff Augmentation
HR Outsourcing
Customer Support
Call Centers
Show more
Location
Overland Park, Kansas
Number of Employees
500 - 999
Average Hourly Rate
$10/hr
Minimal Budget
$10,000 - $25,000
1840 & Company Services
BPO
Staff Augmentation
HR Outsourcing
Customer Support
Call Centers
Transcription Services
Translation Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Groupon
Isango
Instacart
HomeLight
LearnZillion
Data sourced from the agency's DesignRush profile
1840 & Company Reviews & Testimonials
Princess Review from Google
5.0★
Princess's Review Sourced from Google
I wanted to take a moment to share my experience going through the hiring process here, because it genuinely blew me away. We’ve all been through frustrating interview cycles, but this was the exact opposite. From day one, the entire process was incredibly smooth and stress-free.What really made an impression on me was how professional, kind, and down-to-earth the team was. During my interviews, it didn't feel like a rigid interrogation; instead, it felt like a great, two-way conversation. They genuinely cared about my career goals and took the time to answer all of my questions.Communication was amazing, too. I was never left hanging or wondering what the next steps were, which I appreciated so much. Walking away from the process, I just felt valued as a person, not just a resume. I am so excited to be joining such a thoughtful and professional team!
Kassayndra Meyer Review from Google
5.0★
Kassayndra Meyer's Review Sourced from Google
Highly professional and incredibly responsive throughout the entire recruiting process! They made everything seamless, kept me well-informed at every step, and truly care about finding the right fit. I highly recommend them.
Jaylord Briones Review from Google
5.0★
Jaylord Briones's Review Sourced from Google
I had a great experience with 1840 & Company throughout the recruitment and onboarding process. The team was professional, responsive, and transparent at every stage. Communication was clear, and they kept me informed regarding the next steps and requirements. I especially appreciated the support and guidance provided by the recruiters, which made the process smooth and stress-free. Their professionalism and efficiency left a very positive impression, and I am excited to begin my journey with the company. I highly recommend 1840 & Company to professionals seeking remote and global career opportunities.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
At Bitwords, we drive growth by leveraging AI and advanced digital transformation across the contech, fintech, and e-commerce industries. We specialize in creating seamless, tech-forward experiences that connect brands with their customers, optimize complex ecosystems, and maximize market opportunities...
Top Services:
Design Services
Digital Strategy
eCommerce Development
Web Development
AI Development
Show more
Location
New York City, New York
Number of Employees
50 - 99
Average Hourly Rate
$100/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
3 Projects Listed
Bitwords Inc Services
Design Services
Digital Strategy
eCommerce Development
Web Development
AI Development
Software Development
Business Consulting
BPO
Digital Marketing
CRM Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
The Marketing Blender specializes in accelerating revenue growth for mid-size B2B companies through marketing & sales alignment and ROI-driven strategy. Results driven, we excel at transforming technical content into powerful differentiation strategies that get your prospects to act...
Top Services:
Digital Marketing
BPO
Location
Keller, Texas
Number of Employees
Under 49
Average Hourly Rate
$175/hr
Minimal Budget
$10,000 - $25,000
The Marketing Blender Services
Digital Marketing
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
item America
Titus HVAC
Thompson Pipe Group
Savii Inc
ISC Group
Accutrol
VES Inc
Fibergrate
Pipeline Plastics
OsteoMed
Data sourced from the agency's DesignRush profile
The Marketing Blender Reviews & Testimonials
Jen Leney Review from Google
5.0★
Jen Leney's Review Sourced from Google
The Marketing Blender was awesome! They truly have more info in a little pinkie than I'll ever have. It was a great balance of new tools and skills with practical application. We did numerous campaigns whose idea generated from the blender. We just had both channel 8 and channel 11 out at our location just because they heard we were amazing.After the courseI felt like I have taken marketing departments for granted not giving enough credence for how much depth is really needed here. I highly recommend The Marketing Blender!
HALLIE KENEDA Review from Google
5.0★
HALLIE KENEDA's Review Sourced from Google
Blender has a fantastic in depth marketing plan that helps their clients succeed in accessing their target market. Daisy, Dacia and their team are knowledgeable, approachable and make developing a marketing plan an enjoyable part of growing your business. I highly recommend.
Rebecca McCarthy Review from Google
5.0★
Rebecca McCarthy's Review Sourced from Google
Straightforward, sound business advice without the fluff--that's what you get when you work with the Marketing Blender. I am in deep appreciation of the attention and support I receive from Shasta Daisy as I grow my business. Every time I invest in working with her, the ROI is immeasurably high. It's not only time saved and money made for my business--it's also stress relieved, decisions made, tasks completed, and new ideas generated and built out. As a business owner, the Marketing Blender is the best investment you will ever make.
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Touch To is an Austin-based development and design consultancy, providing innovative solutions to technically challenging initiatives for enterprises, SMBs, startups, and nonprofits. With expertise in UX/UI design, full-stack web and mobile development, interactive installations, hardware/software...
Top Services:
Software Development
BPO
Location
Austin, Texas
Number of Employees
Under 49
Average Hourly Rate
$149/hr
Minimal Budget
$10,000 - $25,000
Touch To Services
Software Development
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
The AR Dept is a managed AI staffing function. We build, deploy and manage Agent Resources, AI workers managed like staff, for owner-managed, admin-heavy businesses. We handle scoping, build, integration and ongoing management, so a business can take on more work without adding headcount...
Top Services:
AI Development
Staff Augmentation
BPO
Customer Support
Phone Answering Services
Show more
Location
Manchester, United Kingdom
Number of Employees
Under 49
Average Hourly Rate
$150/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
1 Project Listed
The AR Dept. Services
AI Development
Staff Augmentation
BPO
Customer Support
Phone Answering Services
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Prepare your prop firm launch with reliable technology solutions that support every stage of your business. Execurve offers white label platforms, CRM systems, trading tools, and operational features to help entrepreneurs establish and manage successful prop firms...
Top Services:
Digital Services
Public Relations
Branding
Design Services
Logo Design
Show more
Location
Tallinn, Estonia
Number of Employees
100 - 249
Average Hourly Rate
$1000/hr
Minimal Budget
$10,000 - $25,000
Execurve Services
Digital Services
Public Relations
Branding
Design Services
Logo Design
Product Design
Reputation Management
Digital Strategy
Business Consulting
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Streamlining Your Revenue, Empowering Your Practice.
CEOVerge is a trusted leader in medical billing, offering over 25 years of expertise in maximizing revenue for healthcare providers. We streamline the entire revenue cycle, from claim submission to appeals, ensuring fast, accurate payments while letting providers focus on patient care...
Top Services:
Business Consulting
BPO
HR Outsourcing
Location
Stafford, Virginia
Number of Employees
Under 49
Minimal Budget
$10,000 - $25,000
CEOVerge Services
Business Consulting
BPO
HR Outsourcing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
We offer best-in-class contact centre BPO service and business results in our target regulated-industry verticals, as evidenced by our dominance and client relationship tenure in those verticals...
Top Services:
Call Centers
BPO
Customer Support
Location
Toronto, Canada
Number of Employees
500 - 999
Average Hourly Rate
$40/hr
Minimal Budget
$10,000 - $25,000
Optima Communications International Inc Services
Call Centers
BPO
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Finance Industry
Corporate Services Industry
Insurance Industry
Data sourced from the agency's DesignRush profile
Optima Communications International Inc Reviews & Testimonials
Rise Wu Review from Google
1.0★
Rise Wu's Review Sourced from Google
How many times a day do you call? No voice mail, just random numbers saying Scotiabank. Apparently it’s Optima Communications on behalf of Scotiabank. I don’t know what you want but friggin stop calling. I block one number and there are more!
A Better World View Review from Google
2.0★
A Better World View's Review Sourced from Google
I was receiving numerous calls from different numbers, all saying Scotiabank, so finally, I tried calling the number back and then I googled it. I phoned the official number and spoke with reception who told me it was a marketing call and she offered to remove me from the calling list that’s the only reason that they get an extra star.I felt quite anxious about all these calls. I do not know if it’s actually a scam or not
Hitha surendranath Review from Google
1.0★
Hitha surendranath's Review Sourced from Google
Received multiple calls from different people claiming to be working with Scotiabank. They call at odd hours and when blocked with one number, try and call from another. They are relentless and won’t stop harassing normal hardworking people. Absolute menace.
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ProMantra is a US based healthcare RCM company supporting medical practices and providers across all the 50 states. Our team handles medical billing, coding, prior authorization, denail managment and End-to-End RCM services...
Top Services:
Business Consulting
BPO
AI Development
Location
Watchung, New Jersey
Number of Employees
100 - 249
Average Hourly Rate
$40/hr
Minimal Budget
$10,000 - $25,000
Promantra Inc Services
Business Consulting
BPO
AI Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
AI | ML | Cloud | Digital Transformation | Innovation & Strategic Growth | Mobile Apps
Our goal is to maintain work ethics throughout the project's duration in addition to technical excellence and on-time project completion...
Top Services:
Digital Services
Digital Strategy
Mobile App Development
Software Development
eCommerce Development
Show more
Location
Karachi, Pakistan
Number of Employees
Under 49
Average Hourly Rate
$25/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
5 Projects Listed
O16 Labs Services
Digital Services
Digital Strategy
Mobile App Development
Software Development
eCommerce Development
SEO
Social Media Marketing
Digital Marketing
IT Services
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Small Business Industry
Fintech Industry
Marketing Industry
Data sourced from the agency's DesignRush profile
O16 Labs Reviews & Testimonials
Nicolas Adolph Founder at DocuDoc App SL
5.0★
Hybrid Review from Nicolas Adolph
O16 Labs have been working with me the past 3 years. It has been a huge luck for our company to have started working with O16 Labs, since we have had bad experiences with other companies before. But O16 Labs and its whole team were very professional and effective up to the point of saving our company. They have developed our Apps and Web in the most astonishing way I could never have imagined. I am immensely grateful for it and just can recommend any company to hire O16 Labs for their projects.
Saqib Sarang Review from Google
5.0★
Saqib Sarang's Review Sourced from Google
O16 Labs, a seasoned software development company with over 11 years of industry experience, is known for its expertise in crafting innovative applications and websites. With a global reach, the company collaborates with international brands and customers to deliver top-notch solutions.Operating from 11 am to 8:30 pm, O16 Labs ensures that its dedicated team is available during regular business hours, fostering effective communication with clients. The company's commitment to accessibility is further enhanced by its choice of two offices, both conveniently located in the Anum Empire building on Shahra-e-Faisal. The building is equipped with a lift, adding convenience for clients, employees, and visitors.O16 Labs' strategic presence on the first and fifth floors of Anum Empire reflects its central role in the industry. The longevity of the company speaks to its adaptability, commitment to quality, and successful collaborations with a diverse range of clients worldwide. In summary, O16 Labs stands as a reliable and innovative player in the software development landscape, emphasizing accessibility and professionalism in its operations.
Rafay Review from Google
5.0★
Rafay's Review Sourced from Google
In my 1.5 years of work experience at O16-Labs, I enjoyed my time here really well. They make you feel like your own family, very cooperative and supportive in your ups and downs, always encouraging you to learn new tech and tools.Also the CEO is really kind and gentle guy, most friendly, always smiling.I wish O16-Labs a very prosperous future ahead.Best of luck 👍
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AISD helps mid-market and enterprise teams build AI-powered products, agents, and workflow automations. Every project is delivered by senior engineers with proven software development and AI experience...
Top Services:
IT Services
Staff Augmentation
Business Consulting
Logistics
BPO
Show more
Location
San Francisco, California
Number of Employees
Under 49
Average Hourly Rate
$40/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
1 Project Listed
AISD Services
IT Services
Staff Augmentation
Business Consulting
Logistics
BPO
Big Data Analytics
Cloud Consulting
Managed Services
AI Development
Software Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Medical Billing & Revenue Cycle Solutions That Maximize Revenue
GenMediTech partners with healthcare providers across the United States to simplify medical billing and strengthen revenue cycle performance. Our team delivers accurate coding, timely claims submission, denial management, credentialing, payment posting, and AR follow-up, helping practices reduce...
Top Services:
Business Consulting
BPO
CRM Consulting
IT Services
IT Compliance Solution
Show more
Location
Westwood, New Jersey
Number of Employees
50 - 99
Average Hourly Rate
$25/hr
Minimal Budget
$10,000 - $25,000
GenMediTech Services
Business Consulting
BPO
CRM Consulting
IT Services
IT Compliance Solution
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Scicom (MSC) Bhd is a leading business process outsourcing (BPO) company that provides business consulting, information technology and outsourcing services in Malaysia...
Top Services:
Call Centers
BPO
HR Outsourcing
Phone Answering Services
Digital Marketing
Show more
Location
Kuala Lumpur, Malaysia
Number of Employees
1000 & Up
Minimal Budget
$10,000 - $25,000
Scicom MSC Berhad Services
Call Centers
BPO
HR Outsourcing
Phone Answering Services
Digital Marketing
eCommerce Development
Managed Services
Mobile App Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
What you pay depends on the contract structure. There are four main models:
An hourly rate involves paying for an agent’s time regardless of how many interactions they handle. It runs:
$8 to $15 offshore
$20 to $30 nearshore
$40 to $60+ onshore
Per-agent (FTE) is a flat monthly fee of $1,200 to $4,000 per dedicated agent. Predictable, but you pay the same regardless of the volume.
Per-interaction charges $1–$5 per resolved ticket or $0.50–$2 per chat. Cost-efficient when volume is low or seasonal, but bills spike during busy periods.
Outcome-based ties fees to KPIs like CSAT scores or first-call resolution — typically $3 to $9 per successful resolution.
How do I compare two BPO providers quoting similar prices?
When two BPO firms quote similar prices, the decision should come down to industry experience, agent attrition rates, SLA terms with defined remedies, and how each vendor handles your specific exception cases, not the headline rate.
Ask for case studies from clients in your industry. A BPO company with relevant experience can start right away, while one without it will learn on your dime.
Then go beyond the deck. Give both vendors your two or three most complex support scenarios and ask them to walk you through exactly how they’d handle each one. The vendor with a documented protocol beats the one that says, “We’d escalate.”
Pay close attention to SLA clauses, specifically what happens when they’re missed, not just what the targets are. Two vendors can quote identical SLAs but differ completely on the consequences for missing them.
Finally, ask for the agent attrition rate for the specific team being proposed, not the company average. High turnover on your account means constant retraining and inconsistent service, regardless of the price.
What contract terms do most buyers accept that they shouldn’t?
The contract terms most buyers accept are auto-renewal clauses with short notice windows, SLAs with no financial remedy for misses, and IP clauses that leave process documentation owned by the vendor — all of which remove your leverage once performance drops.
Four terms worth pushing back on before you sign:
Auto-renewal clauses can trap you into a long-term agreement if the notice window is short, often 60–90 days. Miss the window, and you’re locked in for another year regardless of performance.
SLAs without consequences. Most contracts define targets but don’t specify what happens when they’re missed. Your agreement should define redressal terms, whether that’s service credits, payment for damages, or the right to exit early.
IP and process documentation ownership. Avoid clauses that grant the BPO provider exclusive rights to your intellectual property, or that allow them to sublicense or transfer it to third parties. If they own the runbooks built on your processes, switching vendors gets expensive.
Exit and termination terms need to include your ability to re-employ key personnel who hold critical knowledge of your account; otherwise, that knowledge walks out with the vendor.
The simplest check: read the contract assuming performance will eventually disappoint. If you have no leverage when that happens, negotiate before you sign.
How do BPO companies handle a sudden surge in volume?
BPO companies handle volume surges through a combination of flexible staffing, automation, and cross-trained overflow teams, but how well they execute depends entirely on what your contract says about surge capacity before it happens.
Most BPO providers have a few ways to handle sudden spikes:
Bringing in temporary agents
Moving staff from quieter channels to busier ones
Using chatbots or self-service tools to handle routine questions before they reach a human. Self-service tools can deflect 20-40% of contacts during a surge.
But not every BPO provider handles this well. When surges go unmanaged, call abandonment rates can reach 15%, which means frustrated customers and damage to your brand, not the vendor’s.
The right time to ask about this is before you sign. Find out how much notice your BPO company needs to scale up, and what the contract says about volume above your agreed tier.
A vendor who can staff up fast but delivers off-brand service during your busiest period is a liability, not a solution.
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