Siar Residence Review from Google

5.0★

Siar Residence's Review Sourced from Google

We’ve been working with EuroCom CX Services for our real estate campaign, and the results have been outstanding. Their team has been instrumental in helping us connect with potential buyers and renters, streamline our communication processes, and improve overall lead conversion.EuroCom CX has a deep understanding of the real estate industry, and their tailored solutions really made a difference in how we manage inquiries, follow-ups, and customer engagement. Their multilingual support allowed us to reach a wider audience, which was crucial for our international property listings. Whether it’s through live chat, phone support, or email, their team is always responsive and professional, ensuring no lead is missed.The customer experience management they provide is exceptional—they ensure every touchpoint with potential clients is smooth and efficient, from initial inquiries to final negotiations. Their ability to capture valuable insights and feedback from customers helped us fine-tune our strategies and better cater to our clients’ needs.If you're in the real estate sector and looking to improve your client engagement and sales process, I highly recommend EuroCom CX Services. Their expertise, flexibility, and commitment to results make them an invaluable partner.

Gaetano Ferrara Review from Google

5.0★

Gaetano Ferrara's Review Sourced from Google

I was a EuroCom CX customer for a telecommunications project, and I must say I was extremely satisfied with their work. Their expertise in customer experience management is evident in every aspect of their service.What impressed me most was their ability to provide customized solutions to meet our specific needs. EuroCom CX carefully analyzed our current customer experiences and developed tailored solutions to improve our customers' interactions with our company. Thanks to their knowledge of the telecommunications industry, they provided solutions we hadn't even considered previously.Furthermore, their focus on ensuring a seamless customer experience across every touchpoint was extraordinary. This significantly improved our interactions with our customers and created a foundation for their loyalty and increased satisfaction.Their commitment to innovation was also a significant factor in our collaboration. EuroCom CX has provided us with cutting-edge technology platforms that have allowed us to improve our business efficiency, obtain real-time feedback from our customers, and optimize our operations to achieve our business goals.Finally, their excellent customer service and technical support have been impeccable. Their team has been responsive, professional, and available to answer all our questions and resolve any issues we encountered during our collaboration.In summary, I highly recommend EuroCom CX to any telecommunications company looking to improve customer experience, increase customer loyalty, and achieve business results. Their expertise, customized solutions, focus on customer experience, and commitment to innovation have been key factors in our successful collaboration.

Josè Freitas Review from Google

5.0★

Josè Freitas's Review Sourced from Google

As a client in the automotive industry, I had the pleasure of partnering with EuroCom CX to enhance our customer experience and ultimately increase and upscale our clientele. Working with EuroCom CX has been a game-changer for our business, and we are grateful for the exceptional support and guidance they have provided us.One of the most significant ways EuroCom CX helped us was by providing customized solutions that catered to our unique needs and requirements. Through a thorough analysis of our existing customer experience, EuroCom CX identified areas of improvement and developed tailored solutions to enhance our customer engagement and satisfaction. These solutions were not generic but tailored to our business, which made a significant difference.EuroCom CX's focus on delivering a seamless customer experience across all touchpoints was another critical factor in our success. From the initial contact to post-sale follow-up, EuroCom CX ensured that each customer interaction was seamless and consistent. This approach fostered customer loyalty and enhanced the chances of repeat business and positive referrals, ultimately leading to increased clientele.We were particularly impressed by EuroCom CX's commitment to technology and innovation. The company's sophisticated platforms integrated seamlessly with our existing systems, providing real-time insights into customer behavior and preferences. This data allowed us to make informed decisions and optimize our operations to drive revenue growth and expand our clientele.Finally, EuroCom CX's excellent customer service and support were outstanding. The team was responsive, knowledgeable, and professional, always going above and beyond to ensure our satisfaction. This level of support helped us to build a strong relationship with EuroCom CX and provided us with the confidence to trust them with our business needs.Overall, partnering with EuroCom CX has been one of the best business decisions we have made. Through their personalized approach, focus on delivering a seamless customer experience, commitment to technology and innovation, and excellent customer service, EuroCom CX helped us increase and upscale our clientele. We highly recommend EuroCom CX to any business seeking to enhance their customer experience and drive growth.

Kimmy Malabanan Review from Google

5.0★

Kimmy Malabanan's Review Sourced from Google

Had a pleasure to work with Ethan for a couple months. Having to live in Canada with different time zones, he’s been very good with getting back to me with my inquiries/questions alongside my business partner. I appreciate all the help, Ethan!

Daniel Wilds Review from Google

5.0★

Daniel Wilds's Review Sourced from Google

Burniston Marketing Partners are a pleasure to combine with. I've crossed paths with Ethan on multiple occasions over the last 2 years since meeting him. His urgency and attention to detail is inspiring. And to anyone on the verge of taking action with them I'd say to take the time to speak to them, and let the qualities I have listed above shine through.

Xavier Muvuti Review from Google

5.0★

Xavier Muvuti's Review Sourced from Google

Working with Ethan from Burniston Marketing Partners has been a great experience. He's reliable, thinks fast, and is always proactive about next steps without needing to be pushed. Would definitely recommend!

Abu Moosa Review from Google

5.0★

Abu Moosa's Review Sourced from Google

Exceptional offshore staffing service! Their 23-person team is highly skilled, responsive, and truly feels like an extension of our own company. From onboarding to daily operations, everything was seamless and professional. They saved us time, cost, and hiring hassle. Highly recommended.

Abu Moosa Review from Google

5.0★

Abu Moosa's Review Sourced from Google

Exceptional offshore staffing service! Their 23-person team is highly skilled, responsive, and truly feels like an extension of our own company. From onboarding to daily operations, everything was seamless and professional. They saved us time, cost, and hiring hassle. Highly recommended!

Zayan Hassan Review from Google

5.0★

Zayan Hassan's Review Sourced from Google

Excellent support across chat, email, and social media.The team is responsive, professional, and always helpful.They provide a smooth and consistent customer experience.

LinMo Review from Google

5.0★

LinMo's Review Sourced from Google

Porting my phone number over to Answer First was ver easy and simple. Allison was quick to find answers to my concerns and walked me through the process efficiently. I am really happy with my experience.

Justine Karren Review from Google

5.0★

Justine Karren's Review Sourced from Google

Recently signed up with AnswerFirst and couldn't be happier! We've also received nothing but positive feedback from our clients. We also contacted support for the first time and our request was completed within a half-an-hour of creating the ticket.

Karen Mason Review from Google

1.0★

Karen Mason's Review Sourced from Google

Extremely disappointed. After assuring me that they could pre-qualify callers, they decided that they really couldn't do that and re-wrote the scripts in such a way that I might as well use AI or even a simple voice activated call routing system. They declined even the simplest request: I wanted them to add callbacks to the first available time slot on my schedule -- NOT to schedule the callback time with the client, just to put the message on MY calendar so I would have time carved out to return the call. For some reason that was too hard for them. They did, however, send me messages that were supposedly for me, even though I had never forwarded my lines to them.The response below says they couldn't schedule a callback without the callers permission, which only proves my point that they didn't listen so they didn't get it: all I wanted them to do was add the message to call back to my calendar rather than just taking a message. How is that doing anything without the caller's consent? It was just meant to block time in MY day. Nothing more.If you couldn't qualify callers in your environment, you should have said so when I asked.

Mr. John Review from Google

1.0★

Mr. John's Review Sourced from Google

If you're considering working at Connexus Resource Group, brace yourself for an exhausting, demoralizing experience that will leave you burned out, underpaid, and questioning your life choices. This company operates like a modern-day sweatshop, exploiting employees with unrealistic expectations, pitiful wages, and a toxic work environment that prioritizes profits over people. The workplace culture is cutthroat and demeaning. Supervisors hover like prison guards, scrutinizing every call and nitpicking minor mistakes. Instead of support, you get constant criticism, with the ever-present threat of write-ups or termination if you don’t meet impossible metrics. Favoritism runs rampant, and HR exists only to protect the company—not the employees. Don’t be fooled by empty promises of "career advancement." Promotions are reserved for management’s favorites, while everyone else is stuck in the same dead-end role. Training is minimal, and turnover is sky-high because people either quit from exhaustion or get fired for not meeting unrealistic expectations. In conclusion, Connexus Resource Group is a call center nightmare—a place where employees are treated like cogs in a machine, worked to the bone, and discarded without a second thought. If you value your mental health, dignity, or fair pay, steer clear. There are better jobs out there—this one isn’t worth the suffering.

Valupack Gaming Review from Google

1.0★

Valupack Gaming's Review Sourced from Google

Working on the same position for over a year, being told I'm one of their best agents and never getting a raise and overall being treated like I don't actually matter. Would never recommend working for them to even my most hated enemy.

Alece Peterson Review from Google

1.0★

Alece Peterson's Review Sourced from Google

I would avoid working here if you can. I worked here for 5 years, and really hated it. Tried to find other work and was unable to for a long time. I ended up quitting because they were going to demote me after being a Team Lead for about 4.5 years. It was really disappointing and heartbreaking, especially since I loved my team of agents. The first couple of years were good, but after a while it just became unbearable. The last campaign I was on, Solutran, literally sucked the life out of me. My supervisor and my agents were great, but I had to fight for my agents to be treated fairly.The company goes by Connexus Resource Group now, they merged with a few other call centers in 2021. One good thing I can say about the merger was we were finally able to get PTO after not having any paid time off at all. The pay here sucks, I was only making $15.50 for being a team lead, and that was only after 5 years of tenure. Most agents were making around $11.50 to $13. It's very hard to get raises here, so if you want to work here and not be compensated properly this might be the right place for you. Avoid this place, it will only ruin your mental health and cause you more suffering.

Rise Wu Review from Google

1.0★

Rise Wu's Review Sourced from Google

How many times a day do you call? No voice mail, just random numbers saying Scotiabank. Apparently it’s Optima Communications on behalf of Scotiabank. I don’t know what you want but friggin stop calling. I block one number and there are more!

A Better World View Review from Google

2.0★

A Better World View's Review Sourced from Google

I was receiving numerous calls from different numbers, all saying Scotiabank, so finally, I tried calling the number back and then I googled it. I phoned the official number and spoke with reception who told me it was a marketing call and she offered to remove me from the calling list that’s the only reason that they get an extra star.I felt quite anxious about all these calls. I do not know if it’s actually a scam or not

Hitha surendranath Review from Google

1.0★

Hitha surendranath's Review Sourced from Google

Received multiple calls from different people claiming to be working with Scotiabank. They call at odd hours and when blocked with one number, try and call from another. They are relentless and won’t stop harassing normal hardworking people. Absolute menace.

Danny Alvarez Review from Google

5.0★

Danny Alvarez's Review Sourced from Google

I have to say, I have never had a better experience with a call center company in my life. The staff were very supportive and helpful. I always felt as though I was being taken care of and that the staff truly cared about my situation.

alec czartoryski Review from Google

1.0★

alec czartoryski's Review Sourced from Google

I have the same experiance as the other review. Sent a unit back and never recieved a replacement. Got ahold of Neal Topf the "CEO". He let me know he would find out what was going on and not sure how it got esclated to him, told me he would give a update good or bad. He has ghosted every single one of my calls. Not sure if thats how you properly run a business but seems like less of a headache to just answer the phone than have me call every single day. Would not recomend dealing with this company what so ever.

Kpabu Francis Review from Google

5.0★

Kpabu Francis's Review Sourced from Google

It is a good channel to remind your customers of your business about their arrears or outstanding debts.

Simon Akwasi Agyei Review from Google

4.0★

Simon Akwasi Agyei's Review Sourced from Google

I like your services, however it will be of a great help if you give an option where you have data of phone numbers already, where someone can do a bulk messaging to.Also, my account was restricted for reminding a client of a bill they supposed to pay, which is quite not fair...I don't remember being given a note that you can't sent reminders on bills.

Abdul-Rahaman Abdul-Razak Review from Google

3.0★

Abdul-Rahaman Abdul-Razak's Review Sourced from Google

I organized an important program which requires a draft of a name as sender's name. To my surprised, you never fulfilled that for me. I complained thinking of having a redress and was ignored. If you have any doubt of your client, you have several ways of getting to know him better. In as much you do business, the customer has a right.Though I have really enjoyed your services earlier before that incident.

Vidal Esono mba Review from Google

5.0★

Vidal Esono mba's Review Sourced from Google

I appreciate the company's focus on quality and customer experience. Employees understand the importance of delivering excellent service and there is a strong commitment to maintaining high standards.

D Waters Review from Google

5.0★

D Waters's Review Sourced from Google

We’ve been using Call Force Global for after-hours call coverage at our automotive business and it’s been a positive experience. Their team is responsive, professional, and helps ensure we don’t miss customer calls when we’re closed.What I appreciate most is the transparency. We have visibility into call activity and outcomes, and their technology makes it easy to stay informed without adding extra work to our team.Reliable service and easy to work with.

yigal matusevitz Review from Google

5.0★

yigal matusevitz's Review Sourced from Google

We’ve been working with Call Force Global for customer service support, VA services, and some lead generation. It’s been nice having a team that can adapt to what we need instead of forcing a one-size-fits-all approach.They helped put together a solution that fit our workflow, and the technology makes it easy to see what’s happening without a lot of back and forth. Overall, it’s taken some pressure off our team and helped us stay more organized as we’ve grown.

Sargon S Review from Google

5.0★

Sargon S's Review Sourced from Google

Call Force Global handles our after-hours calls and bookings. We were missing calls before but now thanks to them, never again. The team is fully focused now and have been working to their best thanks to their help. No complaints at all and would definitely recommend to anyone in this field. GOD BLESS

Lauretta Langley Review from Google

5.0★

Lauretta Langley's Review Sourced from Google

Partnering with CallTel helps you to keep focus on the big things while they help you take care of the little important things that matter to your business.

Rafunzel Eleazar Review from Google

5.0★

Rafunzel Eleazar's Review Sourced from Google

Go Hire Virtual has helped me improve my skills as an aspiring Virtual Assistant. They provide excellent training and ensure that I am fully prepared to assist and effectively meet with clients

Jewel B Review from Google

5.0★

Jewel B's Review Sourced from Google

Go Hire Virtual provided a great learning experience and support for aspiring virtual assistants. The training and guidance helps aspiring virtual assistant build confidence and develop skills needed to start working with clients. Highly recommended for anyone who wants to start a VA career.

Christina P Review from Google

5.0★

Christina P's Review Sourced from Google

Being a family owned & operated business for 75+ years, we were looking to try something new. Having a VA work for us was one of those changes we wanted to implement. Go Hire Virtual has been wonderful to work with right from the start and having a VA join our team has been a great success. Our virtual assistant, BEA SON, has been nothing short of phenomenal! She has now been with us for 1 full year and we hope to have her for years to come. BEA SON handles customer inquiries, schedules service appointments, and follows through with all tasks asked of her. I appreciate her positive attitude and her professionalism, which shows every day. Her help has given me the time to focus on other strategic products to help better our business. Thank you very much BEA SON and GHV! We are truly grateful to have you all. It has been a pleasure working together.

Basil Salah Review from Google

5.0★

Basil Salah's Review Sourced from Google

Working at Contact Center Source has been a truly motivating and enjoyable experience. The workplace is full of energy, enthusiasm, and a fun atmosphere that makes every day engaging. Colleagues are always approachable, supportive, and willing to help, which creates an environment of teamwork and collaboration.I would especially like to thank Derrick Miller for his tremendous efforts and dedication. He has always gone above and beyond to make work smoother and more successful. More than just a manager, he has been like an older brother, offering guidance, understanding, and genuine support.I’m grateful to be part of such a positive and encouraging environment

Mohamed Shazly Review from Google

5.0★

Mohamed Shazly's Review Sourced from Google

This company is absolutely amazing! They are professional, organized, and always deliver on what they promise. Communication is clear and friendly, and they make the whole process simple and smooth. It’s rare to find a team that works with such honesty and dedication. I highly recommend them to anyone looking for reliable and trustworthy service

Habiba Essam Review from Google

1.0★

Habiba Essam's Review Sourced from Google

I had a very disappointing experience with this agency. The level of unprofessionalism, especially from the manager [O****], was unacceptable. Poor communication, lack of organization, and an overall dismissive attitude made working with them frustrating. I would not recommend working with them

Simaran Chaudhary Review from Google

5.0★

Simaran Chaudhary's Review Sourced from Google

I had done my internship and best place to learn and grow,I completed my internship in the Sampling Department, where my supervisor's behavior was very polite and respectful best brand and their clothes....

kratika singh Review from Google

5.0★

kratika singh's Review Sourced from Google

“Great company for work. Management is so supportive and having friendly environment.”Salary and incentives are generally paid on time, and in many cases are substantial.“On‑time salary and huge incentives are paid to almost everyone here.”Employees value flexible timings, project bonuses, and transport perks like one‑way cab services.

Ahad Rasool Review from Google

5.0★

Ahad Rasool's Review Sourced from Google

The service was professional and responsive. The team communicated clearly, delivered on time, and provided effective solutions. Overall, I had a positive experience and would recommend their services.

Mubashir Shahid Shahid Ali Review from Google

5.0★

Mubashir Shahid Shahid Ali's Review Sourced from Google

I've had a great experience with InLinkers. The team is professional, responsive, and committed to delivering high-quality recruitment and IT consulting services. They value transparency, strong communication, and long-term relationships. I highly recommend InLinkers to both businesses and professionals looking for reliable and efficient solutions.

Sagheer Sagheer Review from Google

5.0★

Sagheer Sagheer's Review Sourced from Google

Working as a Team-leader from past 2 yearsOur company gives us many opportunities to grow in this fieldEnvironment and management both are extra ordinaryBest working experience