Are you looking for a trustworthy eCommerce consultant who can provide unbiased expert insight, identify areas of improvement, and advise on scaling an online marketplace? Our curated list, backed by verified client feedback and relevant case studies, is a credible source for discovering top eCommerce consultancy companies. You can explore the listing by location, budget, team size, and more to refine your search and choose a consultant to elevate your eCommerce business.
We have verified over 1,300 eCommerce consultants based on client feedback, niche, industry reputation, and price. Dive into our selection methodology and explore how we identify the premier service providers in the eCommerce consultancy ecosystem.
The Number 1 eCommerce Consultant as Selected by DesignRush is...
Notable clients: AV Leaderz, Nitro Pack, RoadKit, Pixlscapes, Office Replacement Parts
1Digital Agency is an eCommerce consultant with an extensive portfolio of eCommerce solutions. Boasting over a decade of industry experience, it helps clients stay ahead of the curve via comprehensive eCommerce service comprising consulting, search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, email marketing, strategy planning, and more.
1Digital Agency Success Story
Challenge: A furniture store sought 1Digital’s consulting services to explore other Return of Investment (ROI) options and, ultimately, boost its sales. It inquired about an advertising strategy highlighting its products’ quality, cost-effectiveness, and fast delivery.
Solution: In coordination with the client, 1Digital Agency settled on targeted Meta advertising, commencing the strategy with a thorough competitor analysis to identify the scale at which other industry contenders leverage Meta for brand promotion. Using Meta Ads Manager, the agency deployed a granular targeting level, pinpointing business owners whose buyer persona matched the client’s and pitching exclusively to well-qualified leads.
Results: Shortly after launching, the Meta campaign witnessed significant success. Namely, the furniture store achieved an impressive return on advertising spend (ROAS) of 20 to above 38 throughout the campaign, successfully converting leads into sales and scaling its eCommerce presence.
Notable clients: United Sports Brands, Wine Glass Writer, Neoh USA, Sterling Brands, Strong Industries
Awesome Dynamic is an end-to-end eCommerce consulting company specializing in brand performance, paid media, and creative services. Its dedicated team of eCommerce experts ensures that clients amplify their reach on platforms like Amazon, Shopify, and Walmart, helping them navigate and optimize their marketplace performance. Since its inception, the agency has managed over 250 accounts worldwide, and its reputation has been affirmed with over 100 five-star reviews on Google and Facebook.
Awesome Dynamic Success Story
Challenge: Teaming up with Awesome Dynamic, An East Coast chemical company aimed to increase brand visibility and sales of its commercial-grade cleaning products. Despite having an established presence on Amazon and their direct-to-consumer website, the client encountered difficulties such as unwarranted Amazon listing removal, underperforming marketing strategy, and unestablished brand identity, prompting them to seek professional advisement.
Solution: Upon evaluating the client’s difficulties, Awesome Dynamic’s proposal featured several remedies, namely addressing flagged Amazon listings, removals, and appeals and introducing new product sizes and bundles for cross-selling. Furthermore, it created cohesive branding, expanded the range of distinct product offerings from 8 to 19, and expanded the brand’s presence to Walmart, Lowe’s, Home Depot, and eBay.
Results: The chemical company’s revenue increased from $27,000 to $16.8 million, witnessing significant client traction — over 250 additional clicks and exposure to over 100,000 shoppers monthly.
Notable clients: Mattress Warehouse, Doyle, Honeybee Health, NEFCO, The Metiri Group
Endertech is a marketing agency and proficient eCommerce consultant with a portfolio extending to software and web development. The agency fosters open collaboration with its clients, boasting extensive experience building successful eCommerce sites and systems through Magento and Shopify, with headless eCommerce solutions and platform migration as complementary offerings. With operations spanning two decades, Endertech has earned the trust of numerous clients, delivering exceptionally functional websites, apps, and software systems.
Endertech Success Story
Challenge: The bedding retailer Mattress Warehouse partnered with Endertech to optimize its product data organization and overcome pertinent challenges. More specifically, the client sought to tackle the inaccurate searchability of over 5,000 stock-keeping units (SKU), an underperforming website, limited metadata associations, and poor search experience due to somewhat outdated technology.
Solution: Endertech analyzed the client’s entire product suite and created a functional repository with a categorization option to improve product searchability and inventory management. This adjustment was extended by an automatic inventory synchronization with Shopify and the enterprise resource planning (ERP) STORIS. Endertech also implemented a headless eCommerce through Contentful Content Management System (CMS), introducing a store locator, order tracking, appointment booking, customer profiles, upsell, cross-sale, and more.
Results: The headless eCommerce campaign enabled Mattress Warehouse to achieve a 50% sales increase following its website’s transformation. In addition to the sales growth, the client endured enhanced searchability, improved Lighthouse scores, and deployment of several customer-friendly features that enhanced the omnichannel experience.
IT Delight is a specialized eCommerce consulting company that offers audits, management, testing, web design, and B2B/B2C-tailored solutions, among other things. The agency prides itself on numerous successful projects powered by a customer-oriented approach, with a client portfolio spanning the food, automotive, healthcare, beauty, fashion, jewelry, and furniture sectors.
IT Delight Success Story
Challenge: Weinzirkus, an online wine retailer, requested IT Delight’s expertise to redesign their website, with a primary focus on fully developing all main site pages to match the new design while also providing ongoing website maintenance and support. Furthermore, the client requested to upgrade the Shopware versions and integrate essential plugins to elevate the website’s functionality and performance.
Solution: Besides designing the main website pages, IT Delight implemented advanced product information management (PIM) and ERP systems and applied a robust SEO strategy to optimize search ranking. The company also provided custom strategy recommendations for business analysis and sales.
Results: Weinzirkus and IT Delight’s collaboration resulted in a revamped, user-friendly website with filters to narrow the search and an enhanced mobile view for a more accessible shopping experience. These improvements elevated the business’ digital presence, operational efficiency, and overall sales performance.
Notable clients: Peacock Alley, Baked by Melissa, Azuga, Partake Foods, Dispatch Health
Eyeful Media is a boutique marketing agency offering direct access to eCommerce consultants with expertise in eCommerce strategy, shopper marketing, retail media, and digital transformation. What sets Eyeful Media apart from the competition is that its consultants are former directors, managers, and associates from top companies, offering services to online, omnichannel, and manufacturing businesses. Recognizing its competence, the company has received notable accolades, including Inc.’s Best in Business accolade, Inc. 5000 list for three consecutive years, and was listed among Adweek’s Fastest Growing Agencies. The agency has also been named a Google Premier Partner for 2024.
Eyeful Media Success Story
Challenge: Peacock Alley is a luxury linen brand that enlisted Eyeful Media’s services for a new eCommerce channel that would improve online sales. The brand envisioned moving beyond traditional marketing methods to better resonate with its prospective client base and their buying experience.
Solution: Eyeful Media performed a thorough site audit that uncovered numerous issues related to the online shopping experience. To overcome them, the agency migrated the platform operations from Magento to Shopify Plus, aiming to improve user experience, optimize engagement, and elevate paid search performance. Moreover, data gathered from these strategies helped position the brand in the market and target more consumers.
Results: Peacock Alley grew its eCommerce channel following the Shopify migration. Namely, the average session length grew by 155%, boosting the conversion rate by 134%, resulting in a remarkable 637% surge in revenue. Additionally, paid conversions soared to 1,500% post-migration, indicating an additional spending of only 721%.
Voltn is an eCommerce consulting company proficient in omni-channel digital marketing solutions. Its team crafts tailored campaigns for eCommerce lifestyle and hospitality clients, poised to propel scalability and high ROI. The agency specializes in hiring and vetting marketing talent, eCommerce marketing strategy, product positioning, strategy audit, internal team audit, social media marketing, content marketing, defining business key performance indicators (KPI), and more. Voltn has completed over 480 client projects, boasting $323 million in client-generated revenue.
Voltn Success Story
Challenge: Lord Lou, a Dutch pet lifestyle brand that sought to revamp its website and expand its online presence. Aiming to assess the viability of its product line and improve the paid marketing performance, the client also requested to migrate its website to Shopify.
Solution: Voltn revamped Lord Lou’s website through Shopify and analyzed customer behavior based on web traffic, leveraging the findings to define lookalike audiences and drive more users. The agency also deployed test video ads and conducted weekly copy tests to broaden the insights while exploring other parameters and themes such as scarcity, holidays, testimonials, and gender.
Results: Following the first year of the campaign launch, Lord Lou achieved over $470,000 in online sales and obtained 1,000 new customers while attaining a four-fold ROAS.
Krish TechnoLabs is an award-winning digital commerce agency with over two decades of experience delivering next-gen, customer-centric eCommerce solutions across any platform. Its consultation service encompasses customized digital commerce strategies enriched with a comprehensive framework for planning and managing online and offline operations. Affirming its reputation, the company has received numerous accolades over the years, including the Adobe Commerce FY20 Commercial Partner of the Year Award and accreditation with the Adobe Commerce Specialization Badge, among others.
Krish TechnoLabs Success Story
Challenge: Seniority Ltd, an online retailer of senior care products, approached Krish to set up a digital commerce shop for healthcare and medical offerings. It wanted to expand its online presence primarily via the eCommerce channel, addressing the issue with the loosely integrated warehousing system that caused a backlog of pending orders. The client also experienced confusing mobile navigation, nonresponsive web layouts, and frequent site crashes.
Solution: Krish migrated the client’s platform operations from Magento 1 to Magento 2, simplifying the user experience (UX). The team also emphasized essential content through larger fonts and additional whitespace between interface elements while introducing a mobile-first design to make the website even more accessible to the target audience.
Results: Due to the migration, Seniority’s sales grew by 150%, while the mobile traffic surged to 180%. The average order value rate surpassed 19%, indicating that the digital store could now efficiently manage traffic and provide a seamless purchasing experience for visitors.
Notable clients: MedExcess, Aroma Kava, LastBid, Budu Sushi, Udifo
Dinarys offers personalized eCommerce consulting services powered by its technical expertise and product-centric approach, poised to elevate business profitability. The team provides tailored solutions, namely ready-made project strategies featuring revenue-making improvements such as business process consulting, design, eCommerce tech support, and operational consulting.
Dinarys Success Story
Challenges: MedExcess, a healthcare supplies marketplace, commissioned Dinarys to build a high-performance eCommerce platform that facilitates seamless distribution and procurement of medical goods. The client requested a fast-loading marketplace with tailored features that ensure robust security and compliance with global commerce regulations.
Solution: Dinarys implemented a minimum viable product (MVP) of the marketplace, outlining its basic architecture enriched with ready-made inventory management and expiration date tracking functionalities. The optimization also featured reinforced security measures to ensure only verified sellers access the platform.
Results: Dinarys’ efforts lead to a significant increase of 6% in customer lifetime value and a 10% reduction in customer acquisition costs. The implementations also contributed to a 4% return customer rate increase and a 21% reduction in checkout time.
Notable clients: TurcomUSA, Marimekko, Watches of Mayfair, Millenium, PetHQ
As an eCommerce consultant, Elogic Commerce’s core offering encompasses comprehensive eCommerce growth strategies, encapsulating the client’s vision, business objectives, and implementation framework. Since its inception, the company has completed over 500 projects, gaining positive client acclaim, as affirmed by a 92% net promoter score (NPS). Its eCommerce suite covers strategy building, platform implementation, project planning, business analysis, team structure planning, existing projects audit, re-platforming, and customer experience (CX) consulting.
Elogic Commerce Success Story
Challenge: A pharma company facing low product visibility, poor customer experience, and compliance discrepancies enlisted Elogic’s services to optimize its eCommerce operations and maintain its functionality and scope growth.
Solution: Elogic migrated the marketplace to Salesforce Commerce Cloud to enable scalability. Moreover, it introduced a B2B procurement portal to optimize the customer experience (CX), ensuring the platform abides by compliance standards. The Elogic team also integrated a robust PIM system and AI-powered data analytics, unifying the end-to-end processes of the eCommerce site.
Results: Following the implementation, the pharma company sold and delivered pharmaceuticals 1.4x faster, gaining elevated product visibility and harmonized workflows. Powered by re-ordering features, the time required for order placement decreased significantly, from an average of 20 minutes to a mere three minutes.
Northern Commerce is a digital agency offering eCommerce consulting, omnichannel solutions, and business expertise for navigating digital change. The company excels in delivering holistic eCommerce solutions, blending technical acumen with strategic alignment through technology audits, stakeholder workshops, and prescriptive solutions to drive informed platform decisions.
Northern Commerce Success Story
Challenge: Tepperman’s, a home furnishing company, tasked Northern Commerce to create an eCommerce storefront that reflects its brand values, provides personalized service, and incentivizes users to visit its physical stores.
Solution: Northern Commerce implemented a conversion-focused strategy featuring a Magento 2 setup. The agency introduced features such as fluid inventory, pricing management, custom credit application integration, and product category templates, to name a few. The storefront was also adapted for mobile devices to ensure a seamless experience for users on any device.
Results: Tepperman’s new website resulted in a 13% web traffic surge, a 19.5% rise in mobile traffic, and a 20% increase in returning site visitors. The Magento 2 configuration simplified the site maintenance and management process, granting users access to inventory, pricing, and credit application functionalities.
How We Picked the Best eCommerce Consulting Companies
In selecting the best eCommerce consulting companies, we assessed their portfolios, client feedback, case studies, consulting expertise, and industry reputation. Our agency experts conducted an in-depth company evaluation to affirm their suitability in the relevant category.
The scoring system we use to assess their overall performance focuses on these key aspects:
eCommerce proficiency: Industry knowledge of eCommerce platforms and tools
Portfolio: Quality of implemented eCommerce campaigns as proven by case studies
Key services: Evaluation of core offerings and specialized expertise domains
Team capabilities: Employees’ backgrounds, relevant experience, and specialized skill sets
Client reviews: Scope of client satisfaction and acclaim reflected across DesignRush and Google reviews
Industry recognition: Awards and other acknowledgments reflecting noteworthy achievements
Every agency on DesignRush meets evaluation criteria around expertise and client feedback to empower informed choices. Some listings include paid partnerships.
Growth-Focused Web & eCommerce Development Company specializing in custom websites, Shopify, and mobile applications. eWebWorld builds fast, user-focused digital experiences designed to increase conversions and support long-term business growth...
Sigma Solve, Inc is a technology consulting & software development company that helps businesses maximize the power of Salesforce.com, e-Commerce, Microsoft Development (Dynamics, PowerBI, Sharepoint) & Mobile Apps. We use these technology solutions to guide our clients vision for digitization, sale...
Are you a startup or enterprise looking to take your business to the next level? Blank Space offers a comprehensive range of technology consultancy services to help you generate ideas, build products and accelerate growth. We can help you transform your business and reach new heights...
With a wealth of experience as WooCommerce developers, we specialize in offering a diverse array of services meticulously crafted to enhance your digital presence and drive exceptional outcomes...
Headquartered in Bengaluru, India, Codilar Technologies is a leading eCommerce development company offering top-tier solutions for B2B and B2C across the globe. Specializing in omnichannel commerce, headless commerce, and PWA solutions, we are on a mission to revolutionize online retail.In our 9 years of...
Let's Uncover The Next Big Cross-Platform App Together
Let's Uncover The Next Big Cross-Platform App Together
CMOLDS is a custom software and mobile app development company specializing in digital transformation consultancy and products including websites, Android and iOS apps, mobile games, B2B portals, and SaaS...
Commerce Ink was built from inside the Amazon ecosystem. After managing large portfolios, we saw brands struggle with fragmented strategy, content, and operations. We created a full-service model where everything works together under one roof. As operators, we focus on helping brands turn Amazon from a...
Salesforce, Hubspot, GoHighLevel, Web and Mobile App Development Services
Salesforce, Hubspot, GoHighLevel, Web and Mobile App Development Services
Dean Infotech provides end-to-end, best and customised Salesforce and Hubspot CRM Development, Software Development, Website Designing & Development, and Mobile Apps Development. With a team of 100+ skilled professionals including developers, designers, and consultants possesses a deep understanding of the...
Top software development company and IT service provider.
Top software development company and IT service provider.
Omnilab Enterprise Solutions is a dedicated software development and IT consulting firm helping businesses achieve digital transformation. We deliver top-notch custom developed software, cloud engineering and IT staff augmentation solutions. Our expertise in agile software development and offshoring solutions...
Mobisoft is an award winning technology-driven company that specializes in providing digital solutions and services to businesses worldwide. With a focus on digital innovation, Mobisoft aim to empower organizations through the strategic use of technology...
We create bespoke websites and apps for creative SMBs and tech-enabled startups.
We create bespoke websites and apps for creative SMBs and tech-enabled startups.
We provide end-to-end Product Design Strategies and Digital Solutions. By using no-code and low-code technologies, we move fast, creating premium products without the high price tags.
We strive for delightfulness in everything we create, with integrity and transparency baked into our design process...
Rabbit And Carrot is a multimedia agency that develops and produces content for the Web, Film, TV and Commercials. With an experienced team of talented and skillful individuals, state of the art technology and the broadest range of media production styles...
At Upcore Technologies, we take pride in our ability to stay ahead of the curve in the ever-evolving digital realm. Our team of experts is constantly exploring and mastering emerging technologies, enabling us to deliver cutting-edge solutions that redefine the boundaries of what's possible...
We are specialist in getting your daily marketing operations done. Acting as your dedicated marketing arm we bridge organizational gaps, while adapting quickly to your planned and non planned projects/tasks. We help brands grow by covering the entire funnel from strategy to execution so every stage of your...
Zoolatech provides engineering excellencewhether you need team augmentation or complete product deliverytrusted by startups and Fortune 500s worldwide...
With a wide range of services to offer, an IT Company Service Provider is a whole of interesting ideas and concepts. Website Design & Development, Digital Marketing Services, Inventing Products for Technological advancements are some of the most prior and important ‘WHAT WE DO’, in an IT Company’s...
LYQX is a dynamic mobile and website development agency based in Ukraine, driven by a passionate team of designers and developers with over five years of experience. Specializing in UX/UI design and software development, the agency brings creativity and expertise to every project, ensuring exceptional results...
Experts in Sports Betting, Game Development, Blockchain & AI Software Solutions | 100+ Game Devs
Experts in Sports Betting, Game Development, Blockchain & AI Software Solutions | 100+ Game Devs
Innosoft Group is an expert iGaming and blockchain software company with over a decade of expertise in game development. Our headquarters thrive in the vibrant hub of Indore, India, while our global imprint encompasses strategic offices in the Netherlands and the UAE...
IT Craft has been building software since 2001, delivering reliable, scalable solutions for startups, SMBs, and enterprises. Our team handles everything from discovery and architecture to deployment and maintenance...
Ventura Web Design & Marketing is a full-service digital agency specializing in BigCommerce web design. We offer comprehensive e-commerce solutions, including graphics, social media, advertising, and website maintenance...
Emergent Software is a full-stack technology solution provider specializing in the Microsoft ecosystem. We partner with our clients to modernize business operations with Microsoft-focused cloud transformation, custom software development, and data engineering...
We are an ecommerce growth marketing agency that help brands drive more revenue through email marketing, sms marketing, conversion rate optimization, SEO and other innovative marketing strategies...
Bliss Agency is an integrated marketing, communication and brand advisory firm based in Rome and Milan. We partner with senior management through a proprietary four-phase framework: Audit, Consulting, Advisory and Growth...
Butterfly Prime Solutions is a versatile web design and software agency with expertise across various industries. From simple to complex websites, we tailor our designs professionally and accompany you throughout your online journey, offering full services including online branding, digital marketing, and...
VerifiedVerified by the DesignRush team for authenticity and credibility.
A full service SEO and Web Design Agency
A full service SEO and Web Design Agency
Since 2009, Epidemic Marketing has been helping businesses thrive in the digital world. As a full service SEO company and marketing agency, we specialize in crafting customized strategies to elevate your online presence.
From eye-catching website design to expert search engine optimization, AIO / GEO, and...
At TechTose, we turn ideas into impactful products with a focus on innovation in Web3, blockchain, and AI. At TechTose, we believe in the transformative power of technology. With over 9 years of industry expertise founders, we've carved a niche in delivering cutting-edge software solutions that empower...
PM Solutions specializes in advertising and content marketing for social media, websites, print, radio, billboards and blogposts. The focus is on brand promotion, SEO, increasing visibility, digital advertising and increasing target engagement...
Baal & Spots is a full-service digital marketing agency based in Houston, TX, that can manage everything across your marketing channels. Let us do the hard work while you focus on what matters most: running your business...
CHI Software is a technology solution provider that offers a full set of software-based services from custom software development to maintenance & support. Our talented team is passionate about Generative AI, Cloud Computing, Data Engineering, and IoT. CHI's success comes from care of every client...
Bytes beyond borders providing solutions of value with constancy of purpose!
Bytes beyond borders providing solutions of value with constancy of purpose!
At Multi Ops, we strive to be your trusted partner, providing you with tailored solutions that uphold the highest standards of professionalism and quality. Our adaptable approach ensures that our solutions evolve with your business needs, lighting the way with expertise and dedication as you navigate the...
SEOSyrup is a leading global SEO agency, spearheading the digital marketing landscape with a comprehensive suite of services designed to elevate online presence and drive business success...
AI-accelerated engineering partner for legacy modernization and smart enterprise solutions dev
AI-accelerated engineering partner for legacy modernization and smart enterprise solutions dev
Founded in 2018, Devox Software partners with mid-market and enterprise businesses to modernize aging systems, engineer new digital products, and bring AI into production the right way: safely, incrementally, and with measurable ROI...
Satvat Infosol Pvt Ltd was incorporated the year 2009 & having its headquarters in India. It is an IT / ITES organization which develops Software Products,Remote Proctoring Services, Webportal Development, Apps Design & Development...
The leading Digital Marketing Agency in Cyprus and abroad, offering Website Design and Development, Social Media Marketing, SEO, Content Creation and more. Who are we? We are experienced web architects who help businesses solve their problems and grow in the digital world. Ruxbo engages in all online...
Where Innovation Meets Ingenuity - Top Web Design & Marketing Agency 2023
Where Innovation Meets Ingenuity - Top Web Design & Marketing Agency 2023
Your one-stop shop for all things digital. Let us help you design and develop a professional website and implement effective digital marketing strategies for your business...
At Real Wisconsin Website Design, our mission is to craft cutting-edge, mobile-responsive websites.
At Real Wisconsin Website Design, our mission is to craft cutting-edge, mobile-responsive websites.
At Real Wisconsin Website Design, our mission is to craft cutting-edge, mobile-responsive websites optimized for search engine visibility, user experience, and ADA compliance. As a premier ADA compliant web design company in Wisconsin, we specialize in custom website development...
Amplifying Your Digital Presence, Driving Business Growth
Amplifying Your Digital Presence, Driving Business Growth
Insignal Media, a Somerset-based digital marketing agency, excels in custom Wix design, SEO, Google/Meta Ads, and social media marketing. With 8+ years' experience, 250+ projects, and a focus on brand growth, we offer tailored strategies for effective digital transformation...
At Crazy Web Studio, we pride ourselves on being the premier web design company in Phuket. Our team of professionals specializes in responsive web design, web development, graphic design, social media management, advertising campaigns, SEO, Real Estate and eCommerce solutions, as well as video and photo...
eMac Media is a South Florida-based digital marketing and SEO agency with 12+ years of experience helping brands dominate search and now, AI-generated answers. We specialize in Managed SEO, AEO/GEO AI Visibility, Link Building, Digital PR, Local SEO, Technical Audits, Web Design, and CRM Automation...
Tech Cloud Ltd is a global ITES company that offers all ITES services, including Image Post Production, Local & International SEO, SEM, Website Design & Development, Software Development, etc. Starting our journey in 2013, we have been putting a good smile on our clients from around the globe with consistent...
Bespoke Webflow web design, web development agency in London
Bespoke Webflow web design, web development agency in London
We build Webflow, WordPress & Shopify websites that attract visitors, convert traffic to purchases and help people understand your product/service. Every step we take is towards a defined goal - brand awarness & lead generation...
Grow Your Store With AI-Driven eCommerce Solutions.
Grow Your Store With AI-Driven eCommerce Solutions.
Elsner is your one-stop shop for cutting-edge eCommerce & mobile app development. We craft AI-driven eCommerce solutions that take your business to the next level. From sleek mobile apps to powerful eCommerce platforms, Elsner builds the future of software...
Binaery is a boutique Shopify Plus agency specializing in theme development, UX/UI ecommerce design, and conversion optimization. The team partners with growing direct to consumer brands to create engaging, high performance online storefronts...
4 Frequently Asked Questions About eCommerce Consultants
What do eCommerce consultants specialize in?
eCommerce consulting companies focus on creating marketing and brand marketing strategies to help brands reach their goals. This includes reaching a wider audience, closing more deals and boosting their profit.
Most of them also offer development services and build cutting-edge apps and websites that are fully functional and eye-catching.
Here’s a list of what they do:
Research and analytics
A roadmap and strategy development
Monitoring reviews and customer service
Marketing and advertising strategy
Online store code audits
Custom app and web development
User experience development
Conversion optimization
Advising on product/niche selection
Quality assurance and testing
And more
How much do eCommerce consulting companies charge?
There are several aspects to consider when it comes to the cost of eCommerce consulting services.
On the one hand, it will depend on the company’s expertise. The more skilled and experienced an eCommerce business consultant is, the higher the fee will be.
On the other hand, the location also affects the project cost. For instance, an NYC-based agency is likely to charge more than a company located in Boston.
Finally, the scope and the timeframe of the project will also influence the final cost.
Most of the top eCommerce consulting agencies charge per hour and the price varies between $50 and $150.
Why hire an eCommerce consulting agency?
While ecommerce opens the doors to much bigger markets, it also comes hand-in-hand with fierce competition. eCommerce consulting agencies help businesses develop every aspect of their digital strategy to increase competitiveness and profits.
They are experts in analyzing your business needs, your target market and competition and creating strategies that will lead to business growth.
Here are the top five reasons why you should invest in a certified eCommerce consultant:
1. Reaching The Right Audience
There are more than 2 billion online shoppers in the world. [Statista]
However, not all of these consumers are your audience.
To make every penny invested in your digital business count, you need to focus on the right market.
An eCommerce consultant can help you achieve that by:
Researching the buyer persona: They will describe your ideal clients, discover their likes and dislikes, the buying decisions they make as well as the challenges they face.
Analyzing customer lifecycles: They identify the steps your leads go through before and after they convert or complete a purchase. Thus, by studying each of these phases they will come up with strategies for customer retention and revenue increase.
Retargeting: They will also run retargeting ads and target people who are already familiar with what you offer to make them reengage with your brand.
Your partners’ strategy will help you speak your audience language and put your products in front of the right people who are more likely to make purchases.
2. Improving Customer Service
93% of consumers would make a repeated purchase with brands that offer excellent customer service. [HubSpot]
Building loyalty is the best tool eCommerce businesses can use for improving customer retention and increasing the number of returning clients.
However, trust is not given, rather it is something that should be earned.
Great customer service can help you establish long term relationships. And eCommerce consulting agencies will provide you with actionable tips on how to create memorable customer experiences.
Or, they can implement the following strategies:
Send personalized messages and replies
Provide fast customer support
Experiment with discounts and trial offers
Analyzing customer feedback
And more
3. Enhancing Your Brand Image
Brands have as little as 7 seconds to make a first impression. [Forbes]
Before potential clients click the “buy now” button, they will certainly research your brand. So, depending on where you sell, they will either visit your website or social media profiles to see how credible you are.
And when they do that they will form their opinion about your business within seconds.
Your brand identity is of key importance for getting a winning impression.
A few factors to be considered here are:
A strong logo
Clearly defined values
Unique and high-quality content
Social proof and positive reviews
And more
eCommerce consulting companies will provide you with analysis and solutions on what branding elements you should focus on so that you complete more purchases successfully.
4. Increasing Sales
The average cart abandonment rate is 79.17%. [OptinMonster]
A huge number of shoppers never complete their purchases. They abandon their shopping carts for different reasons including:
Extra costs (shipping, tax fee, etc.)
Requests for account creation
Requirements of credit card info
Long checkout process
And more
eCommerce consulting firms can help you deal with uncompleted purchases by:
Getting inside the heads of your clients and analyzing their behavior to understand what drags them from completing their purchases
Putting together cart recovery strategies including sending personalized emails and remarketing
Making the shopping process easier and smoother
What questions to ask before hiring an eCommerce consulting agency?
Do you have experience in working on similar projects?
What eCommerce consulting services do you offer?
What is your plan for adjusting your services to meet our business needs?
What is your process for creating a roadmap?
What do you think about our brand?
Based on what you see, what improvements do you think can be made?
What results can you promise to deliver and how will you measure them?
Who will work on our project and who will be the main point of contact?
How will we be involved?
How does your pricing work? Are there extra charges to the original quote?
Proposals