Are you looking for a trustworthy eCommerce consultant who can provide unbiased expert insight, identify areas of improvement, and advise on scaling an online marketplace? Our curated list, backed by verified client feedback and relevant case studies, is a credible source for discovering top eCommerce consultancy companies. You can explore the listing by location, budget, team size, and more to refine your search and choose a consultant to elevate your eCommerce business.
We have verified over 1,300 eCommerce consultants based on client feedback, niche, industry reputation, and price. Dive into our selection methodology and explore how we identify the premier service providers in the eCommerce consultancy ecosystem.
The Number 1 eCommerce Consultant as Selected by DesignRush is...
Notable clients: AV Leaderz, Nitro Pack, RoadKit, Pixlscapes, Office Replacement Parts
1Digital Agency is an eCommerce consultant with an extensive portfolio of eCommerce solutions. Boasting over a decade of industry experience, it helps clients stay ahead of the curve via comprehensive eCommerce service comprising consulting, search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, email marketing, strategy planning, and more.
1Digital Agency Success Story
Challenge: A furniture store sought 1Digital’s consulting services to explore other Return of Investment (ROI) options and, ultimately, boost its sales. It inquired about an advertising strategy highlighting its products’ quality, cost-effectiveness, and fast delivery.
Solution: In coordination with the client, 1Digital Agency settled on targeted Meta advertising, commencing the strategy with a thorough competitor analysis to identify the scale at which other industry contenders leverage Meta for brand promotion. Using Meta Ads Manager, the agency deployed a granular targeting level, pinpointing business owners whose buyer persona matched the client’s and pitching exclusively to well-qualified leads.
Results: Shortly after launching, the Meta campaign witnessed significant success. Namely, the furniture store achieved an impressive return on advertising spend (ROAS) of 20 to above 38 throughout the campaign, successfully converting leads into sales and scaling its eCommerce presence.
Notable clients: United Sports Brands, Wine Glass Writer, Neoh USA, Sterling Brands, Strong Industries
Awesome Dynamic is an end-to-end eCommerce consulting company specializing in brand performance, paid media, and creative services. Its dedicated team of eCommerce experts ensures that clients amplify their reach on platforms like Amazon, Shopify, and Walmart, helping them navigate and optimize their marketplace performance. Since its inception, the agency has managed over 250 accounts worldwide, and its reputation has been affirmed with over 100 five-star reviews on Google and Facebook.
Awesome Dynamic Success Story
Challenge: Teaming up with Awesome Dynamic, An East Coast chemical company aimed to increase brand visibility and sales of its commercial-grade cleaning products. Despite having an established presence on Amazon and their direct-to-consumer website, the client encountered difficulties such as unwarranted Amazon listing removal, underperforming marketing strategy, and unestablished brand identity, prompting them to seek professional advisement.
Solution: Upon evaluating the client’s difficulties, Awesome Dynamic’s proposal featured several remedies, namely addressing flagged Amazon listings, removals, and appeals and introducing new product sizes and bundles for cross-selling. Furthermore, it created cohesive branding, expanded the range of distinct product offerings from 8 to 19, and expanded the brand’s presence to Walmart, Lowe’s, Home Depot, and eBay.
Results: The chemical company’s revenue increased from $27,000 to $16.8 million, witnessing significant client traction — over 250 additional clicks and exposure to over 100,000 shoppers monthly.
Notable clients: Mattress Warehouse, Doyle, Honeybee Health, NEFCO, The Metiri Group
Endertech is a marketing agency and proficient eCommerce consultant with a portfolio extending to software and web development. The agency fosters open collaboration with its clients, boasting extensive experience building successful eCommerce sites and systems through Magento and Shopify, with headless eCommerce solutions and platform migration as complementary offerings. With operations spanning two decades, Endertech has earned the trust of numerous clients, delivering exceptionally functional websites, apps, and software systems.
Endertech Success Story
Challenge: The bedding retailer Mattress Warehouse partnered with Endertech to optimize its product data organization and overcome pertinent challenges. More specifically, the client sought to tackle the inaccurate searchability of over 5,000 stock-keeping units (SKU), an underperforming website, limited metadata associations, and poor search experience due to somewhat outdated technology.
Solution: Endertech analyzed the client’s entire product suite and created a functional repository with a categorization option to improve product searchability and inventory management. This adjustment was extended by an automatic inventory synchronization with Shopify and the enterprise resource planning (ERP) STORIS. Endertech also implemented a headless eCommerce through Contentful Content Management System (CMS), introducing a store locator, order tracking, appointment booking, customer profiles, upsell, cross-sale, and more.
Results: The headless eCommerce campaign enabled Mattress Warehouse to achieve a 50% sales increase following its website’s transformation. In addition to the sales growth, the client endured enhanced searchability, improved Lighthouse scores, and deployment of several customer-friendly features that enhanced the omnichannel experience.
IT Delight is a specialized eCommerce consulting company that offers audits, management, testing, web design, and B2B/B2C-tailored solutions, among other things. The agency prides itself on numerous successful projects powered by a customer-oriented approach, with a client portfolio spanning the food, automotive, healthcare, beauty, fashion, jewelry, and furniture sectors.
IT Delight Success Story
Challenge: Weinzirkus, an online wine retailer, requested IT Delight’s expertise to redesign their website, with a primary focus on fully developing all main site pages to match the new design while also providing ongoing website maintenance and support. Furthermore, the client requested to upgrade the Shopware versions and integrate essential plugins to elevate the website’s functionality and performance.
Solution: Besides designing the main website pages, IT Delight implemented advanced product information management (PIM) and ERP systems and applied a robust SEO strategy to optimize search ranking. The company also provided custom strategy recommendations for business analysis and sales.
Results: Weinzirkus and IT Delight’s collaboration resulted in a revamped, user-friendly website with filters to narrow the search and an enhanced mobile view for a more accessible shopping experience. These improvements elevated the business’ digital presence, operational efficiency, and overall sales performance.
Notable clients: Peacock Alley, Baked by Melissa, Azuga, Partake Foods, Dispatch Health
Eyeful Media is a boutique marketing agency offering direct access to eCommerce consultants with expertise in eCommerce strategy, shopper marketing, retail media, and digital transformation. What sets Eyeful Media apart from the competition is that its consultants are former directors, managers, and associates from top companies, offering services to online, omnichannel, and manufacturing businesses. Recognizing its competence, the company has received notable accolades, including Inc.’s Best in Business accolade, Inc. 5000 list for three consecutive years, and was listed among Adweek’s Fastest Growing Agencies. The agency has also been named a Google Premier Partner for 2024.
Eyeful Media Success Story
Challenge: Peacock Alley is a luxury linen brand that enlisted Eyeful Media’s services for a new eCommerce channel that would improve online sales. The brand envisioned moving beyond traditional marketing methods to better resonate with its prospective client base and their buying experience.
Solution: Eyeful Media performed a thorough site audit that uncovered numerous issues related to the online shopping experience. To overcome them, the agency migrated the platform operations from Magento to Shopify Plus, aiming to improve user experience, optimize engagement, and elevate paid search performance. Moreover, data gathered from these strategies helped position the brand in the market and target more consumers.
Results: Peacock Alley grew its eCommerce channel following the Shopify migration. Namely, the average session length grew by 155%, boosting the conversion rate by 134%, resulting in a remarkable 637% surge in revenue. Additionally, paid conversions soared to 1,500% post-migration, indicating an additional spending of only 721%.
Voltn is an eCommerce consulting company proficient in omni-channel digital marketing solutions. Its team crafts tailored campaigns for eCommerce lifestyle and hospitality clients, poised to propel scalability and high ROI. The agency specializes in hiring and vetting marketing talent, eCommerce marketing strategy, product positioning, strategy audit, internal team audit, social media marketing, content marketing, defining business key performance indicators (KPI), and more. Voltn has completed over 480 client projects, boasting $323 million in client-generated revenue.
Voltn Success Story
Challenge: Lord Lou, a Dutch pet lifestyle brand that sought to revamp its website and expand its online presence. Aiming to assess the viability of its product line and improve the paid marketing performance, the client also requested to migrate its website to Shopify.
Solution: Voltn revamped Lord Lou’s website through Shopify and analyzed customer behavior based on web traffic, leveraging the findings to define lookalike audiences and drive more users. The agency also deployed test video ads and conducted weekly copy tests to broaden the insights while exploring other parameters and themes such as scarcity, holidays, testimonials, and gender.
Results: Following the first year of the campaign launch, Lord Lou achieved over $470,000 in online sales and obtained 1,000 new customers while attaining a four-fold ROAS.
Krish TechnoLabs is an award-winning digital commerce agency with over two decades of experience delivering next-gen, customer-centric eCommerce solutions across any platform. Its consultation service encompasses customized digital commerce strategies enriched with a comprehensive framework for planning and managing online and offline operations. Affirming its reputation, the company has received numerous accolades over the years, including the Adobe Commerce FY20 Commercial Partner of the Year Award and accreditation with the Adobe Commerce Specialization Badge, among others.
Krish TechnoLabs Success Story
Challenge: Seniority Ltd, an online retailer of senior care products, approached Krish to set up a digital commerce shop for healthcare and medical offerings. It wanted to expand its online presence primarily via the eCommerce channel, addressing the issue with the loosely integrated warehousing system that caused a backlog of pending orders. The client also experienced confusing mobile navigation, nonresponsive web layouts, and frequent site crashes.
Solution: Krish migrated the client’s platform operations from Magento 1 to Magento 2, simplifying the user experience (UX). The team also emphasized essential content through larger fonts and additional whitespace between interface elements while introducing a mobile-first design to make the website even more accessible to the target audience.
Results: Due to the migration, Seniority’s sales grew by 150%, while the mobile traffic surged to 180%. The average order value rate surpassed 19%, indicating that the digital store could now efficiently manage traffic and provide a seamless purchasing experience for visitors.
Notable clients: MedExcess, Aroma Kava, LastBid, Budu Sushi, Udifo
Dinarys offers personalized eCommerce consulting services powered by its technical expertise and product-centric approach, poised to elevate business profitability. The team provides tailored solutions, namely ready-made project strategies featuring revenue-making improvements such as business process consulting, design, eCommerce tech support, and operational consulting.
Dinarys Success Story
Challenges: MedExcess, a healthcare supplies marketplace, commissioned Dinarys to build a high-performance eCommerce platform that facilitates seamless distribution and procurement of medical goods. The client requested a fast-loading marketplace with tailored features that ensure robust security and compliance with global commerce regulations.
Solution: Dinarys implemented a minimum viable product (MVP) of the marketplace, outlining its basic architecture enriched with ready-made inventory management and expiration date tracking functionalities. The optimization also featured reinforced security measures to ensure only verified sellers access the platform.
Results: Dinarys’ efforts lead to a significant increase of 6% in customer lifetime value and a 10% reduction in customer acquisition costs. The implementations also contributed to a 4% return customer rate increase and a 21% reduction in checkout time.
Notable clients: TurcomUSA, Marimekko, Watches of Mayfair, Millenium, PetHQ
As an eCommerce consultant, Elogic Commerce’s core offering encompasses comprehensive eCommerce growth strategies, encapsulating the client’s vision, business objectives, and implementation framework. Since its inception, the company has completed over 500 projects, gaining positive client acclaim, as affirmed by a 92% net promoter score (NPS). Its eCommerce suite covers strategy building, platform implementation, project planning, business analysis, team structure planning, existing projects audit, re-platforming, and customer experience (CX) consulting.
Elogic Commerce Success Story
Challenge: A pharma company facing low product visibility, poor customer experience, and compliance discrepancies enlisted Elogic’s services to optimize its eCommerce operations and maintain its functionality and scope growth.
Solution: Elogic migrated the marketplace to Salesforce Commerce Cloud to enable scalability. Moreover, it introduced a B2B procurement portal to optimize the customer experience (CX), ensuring the platform abides by compliance standards. The Elogic team also integrated a robust PIM system and AI-powered data analytics, unifying the end-to-end processes of the eCommerce site.
Results: Following the implementation, the pharma company sold and delivered pharmaceuticals 1.4x faster, gaining elevated product visibility and harmonized workflows. Powered by re-ordering features, the time required for order placement decreased significantly, from an average of 20 minutes to a mere three minutes.
Northern Commerce is a digital agency offering eCommerce consulting, omnichannel solutions, and business expertise for navigating digital change. The company excels in delivering holistic eCommerce solutions, blending technical acumen with strategic alignment through technology audits, stakeholder workshops, and prescriptive solutions to drive informed platform decisions.
Northern Commerce Success Story
Challenge: Tepperman’s, a home furnishing company, tasked Northern Commerce to create an eCommerce storefront that reflects its brand values, provides personalized service, and incentivizes users to visit its physical stores.
Solution: Northern Commerce implemented a conversion-focused strategy featuring a Magento 2 setup. The agency introduced features such as fluid inventory, pricing management, custom credit application integration, and product category templates, to name a few. The storefront was also adapted for mobile devices to ensure a seamless experience for users on any device.
Results: Tepperman’s new website resulted in a 13% web traffic surge, a 19.5% rise in mobile traffic, and a 20% increase in returning site visitors. The Magento 2 configuration simplified the site maintenance and management process, granting users access to inventory, pricing, and credit application functionalities.
How We Picked the Best eCommerce Consulting Companies
In selecting the best eCommerce consulting companies, we assessed their portfolios, client feedback, case studies, consulting expertise, and industry reputation. Our agency experts conducted an in-depth company evaluation to affirm their suitability in the relevant category.
The scoring system we use to assess their overall performance focuses on these key aspects:
eCommerce proficiency: Industry knowledge of eCommerce platforms and tools
Portfolio: Quality of implemented eCommerce campaigns as proven by case studies
Key services: Evaluation of core offerings and specialized expertise domains
Team capabilities: Employees’ backgrounds, relevant experience, and specialized skill sets
Client reviews: Scope of client satisfaction and acclaim reflected across DesignRush and Google reviews
Industry recognition: Awards and other acknowledgments reflecting noteworthy achievements
Octatech Studio Website Design & Development Agency.
Octatech Studio Website Design & Development Agency.
OctaTech Studio is a U.S.-based web design and development agency founded in 2021, with remote teams in Ashburn, Virginia, and Noida, India. The firm specializes in creating scalable, engaging websites supported by digital marketing, e-commerce solutions, graphic design, and 24/7 server management all backed...
Dezyn 360 is a highly acclaimed studio, celebrated for its extensive and multifaceted expertise in the domains of responsive web design, development, and branding. Our team has cultivated a deep and holistic understanding of these crucial elements, enabling us to provide clients with unparalleled solutions...
At Web3 Digital, we help businesses and individuals thrive in the digital world with expert solutions in Digital Marketing & Advertising, Website Development & Hosting, Crypto Solutions, and Education & Training. Whether you're looking to boost your online presence, launch a high-performing website, integrate...
Effective Web Technologies | Drupal Website Development
Effective Web Technologies | Drupal Website Development
We are engaged in the development and support of websites on the Drupal 10 CMS platform. We implement both small projects and large Internet portals and solutions related to e-commerce...
Using agile technology and smart design we close the gap between brands, their products and the people who enjoy them. We believe today’s leading technology and innovative creative is the fastest way to get there. Every project is an opportunity to swing the pendulum toward the incredible, where brands and...
At HyScaler, we're driven by a mission to be your trusted partner in achieving transformative business objectives. Our global vision focuses on harnessing cutting-edge technologies to craft sustainable, intelligent, and secure solutions...
Proglia is an AI-native product studio that plugs into startups, professional-service firms and SMBs to automate workflows and turn complex ideas into production-ready software - rapidly, reliably and cost-effectively...
Unique Web and Graphic Design solutions, where we approach the clients and help them to increase their brand visibility in the market. No matter its a start-up or successful business, every industry needs to showcase their products or services. This is where we work hard in delivering 100% creativity to...
Introducing Cadence Labs, your premier destination for eCommerce excellence. As a trusted industry leader, our eCommerce consultants specialize in providing comprehensive solutions to propel your online business to new heights...
Mediatropy is a Singapore-based full-service digital agency with operations across 10 countries in Asia and the Middle East. The agency specializes in data-driven marketing, branding, web and app development, creative production, SEO, performance marketing, and AI-powered digital solutions. Mediatropy helps...
Custom Software Development | Software Outsourcing
Custom Software Development | Software Outsourcing
QSoft is a pioneering software outsourcing company based in Vietnam, specializing in providing rapid and effective tech team scaling solutions for mid-sized technology companies and startups...
Top-Ranking Website Development Company in Ahmedabad
Top-Ranking Website Development Company in Ahmedabad
DNG Web Developer is a trusted website development company in ahmedabad. We are professional web development services in Ahmedabad. With 15+ years of experience We have offer responsive, dynamic, static and ecommerce website development in ahemdabad along with software development, app development...
Microsoft Solutions Partner & Software Consultants
Microsoft Solutions Partner & Software Consultants
Code Creators is a dynamic SharePoint development company that specializes in creating innovative solutions for businesses worldwide. With a comprehensive range of services, we offer SharePoint consulting, custom Power BI development, mobile app & web application development, IT consulting...
Full Service Seller Central Management on Amazon and Walmart
Full Service Seller Central Management on Amazon and Walmart
Full Service Amazon and Walmart Seller Agency.
A team specialized in Amazon FBA and Walmart WFS.
We manage seller central accounts for businesses who sell online, from listing creation and optimization, to PPC, sponsored ads, product launch, SEO and even branding...
Techwaresoft offers innovative digital solutions including web development, SEO, social media marketing, and custom software development to boost business growth...
Creative X Growth is a full-service digital marketing agency dedicated to driving brand growth through innovative, data-driven strategies. We specialize in SEO, online advertising, social media, and web design, creating tailored solutions that boost engagement and deliver measurable results. Our expert team...
Roboto Studio is a Next.js and Sanity agency in San Francisco. We build headless content platforms for companies that have outgrown their CMS, so marketing teams can publish without waiting on a developer. Recent work includes Tray.ai, Topaz Labs and Slingshot Bio...
PandaCodeGen migrates businesses off slow WordPress, Webflow, Squarespace, Shopify, and GoHighLevel onto custom Next.js sites they own, with a written 90+ PageSpeed guarantee. GoHighLevel hybrid migrations keep your CRM. Server-side Meta CAPI tracking built in. Fixed pricing from $1,500...
Digital Business transformation Consulting and services
Digital Business transformation Consulting and services
With HR Tech, FoodTech, And Software Solutions, Captivix helps companies transform their business through advanced digital solutions. We provide the strategic insight, technical expertise, and industry experience of working with over 100 clients, including many Fortune 500 companies...
At Thecon, we specialize in crafting highly efficient web solutions meticulously tailored to meet the unique needs of your company. Utilizing cutting-edge technologies, we ensure the delivery of fully optimized products that are primed to yield tangible results for your business...
Custom Web Design Services for Johnson County and the Kansas City Metro
Custom Web Design Services for Johnson County and the Kansas City Metro
Codek: Kansas City's premier web design company. We craft beautiful, functional websites and offer hosting, maintenance, and support to ensure your online success. As a local business, we're committed to helping our community thrive online. Choose Codek for all your web needs...
Anything You Can Describe in Words, We Can Implement in Bitrix.
Anything You Can Describe in Words, We Can Implement in Bitrix.
We are a full-cycle digital production company with our own product analytics, design and web development. We create convenient services that help develop business without losing the benefit for the end user. Our trump card is prompt work in a short time frame without loss of quality...
We provide AI driven services for creating applications for the web, iOS, and Android. We offer a one-stop shop where we analyze your needs and design a solution that leverages all three of these key areas...
Design (PSD, Figma, XD, etc.) to Code Conversion & Website Development Company
Design (PSD, Figma, XD, etc.) to Code Conversion & Website Development Company
PSD to HTML web development services. We specialize in PSD to HTML, WordPress, Drupal, Joomla, Magento, OpenCart, Shopify and Email Templates. Contact us now!...
Navsoft has spent 26 years building custom software and AI solutions for complex, large-scale organizations. Today, we work with Fortune 500 companies across 33 countries, with a team of 400+ engineers and specialists...
We provide a smart creative process, help structure sales and marketing, and finally: deliver a web ecosystem for business: branding, UX/UI design and development...
UpCurrent Digital Marketing is a marketing agency focused on finding strategic solutions to bringing businesses leads online. We focus on Website Development, SEO, PPC, CRM Management and Lead Handling strategies to help our clients bring in high-quality customers via digital platforms...
Axion Deep Digital is an engineering first SEO and web development agency based in Las Cruces, New Mexico. We build production grade React and Next.js websites with technical SEO, Core Web Vitals optimization, and lead capture built directly into the foundation rather than added later. Our approach is focused...
Web Design | Mobile App Development Company India & USA
Web Design | Mobile App Development Company India & USA
Lemosys Infotech is a distinguished website development and web designing company serving to global clients. We provide highly professional services of the latest technology for web services to make your business more efficient and unique. We believe client service is not just a department but its a...
Sparktopus is a global IT services and consulting firm specializing in web design, web development, mobile app development, AI integration, cloud services, cybersecurity, digital marketing, and more...
AI-First Engineering | Agentic AI | Product Engineering | Enterprise Software | Digital Transformati
AI-First Engineering | Agentic AI | Product Engineering | Enterprise Software | Digital Transformati
Appventurez is a global AI and digital transformation company specializing in custom software, mobile app, web, and enterprise application development. We build scalable technology solutions that help businesses innovate, automate, and grow...
&why is a strategic design and technology agency dedicated to powering bold transformations for brands, from strategy to digital experiences. With over a decade of experience, the agency combines cutting-edge technology with insightful strategy and beautiful design to help clients achieve their business...
Has your digital marketing plateau'd? Are you seeing advertising efficiency begin to decrease?
Our goal at Algofy is to take a look at your digital marketing through your entire marketing funnel. We believe that digital marketing can be effective for all businesses, however the right marketing mix and...
A full-stack marketing and tech company specializing in Video, Ads, Web, SEO & A.I.
A full-stack marketing and tech company specializing in Video, Ads, Web, SEO & A.I.
We are a team of multi-talented people with the experience and knowledge to help you grow your business online through video production, digital advertising, search optimization, website design and artificial intelligence...
Bepoj Technology a Trusted Website Design and Development Company
Bepoj Technology a Trusted Website Design and Development Company
Bepoj Technology is a full-service agency specializing in web, mobile, and software application development. We focus on creating innovative brand strategies, designing cutting-edge websites and apps, and executing marketing campaigns that deliver tangible results. Explore our portfolio on Designrus...
Own your market. For 30+ years, we've helped B2B and direct-to-consumer products identify and win their ideal buyers. Our award-winning creative and pressure-tested processes match innovative products with their most valuable customers. See how...
Software House for companies focusing on technology
Software House for companies focusing on technology
Codefia is a software house that creates high-quality custom web applications, systems, and scalable software using modern tools and proven methodologies. We are an experienced team of programmers, UX/UI designers, back-end developers, and front-end developers with over 10 years of experience in the IT...
UI/UX & Webflow Agency for SaaS, Fintech, and AI Brands
UI/UX & Webflow Agency for SaaS, Fintech, and AI Brands
We design high-converting SaaS websites and products. Webflow certified, award-winning UI/UX team helping startups scale faster with smart design and clear storytelling...
Discover The Power Transforming Technology In Modern Space
Discover The Power Transforming Technology In Modern Space
Partner with us to unlock the power of innovative tech in digital transformation, ensuring your organization evolves from a legacy mindset to an industry pioneer...
Working Weekends is a global Shopify Partner e-commerce agency helping brands design, build, and scale high-converting online stores. We specialize in custom Shopify development, UI/UX, CRO, SEO, and performance marketing to drive measurable growth. With teams across India, Dubai, and the US, we work with...
For fast-growing DTC brands that dont take shortcuts
For fast-growing DTC brands that dont take shortcuts
Anatta provides turnkey digital product teams for e-Commerce brands from $25M - $500M. Partner with Anatta to design, develop & scale your digital brand. Learn our approach as a DTC Ecommerce Agency, Shopify Plus Designers & more...
Swiftstart is your premier global Amazon CRO agency.
Swiftstart is your premier global Amazon CRO agency.
We provide full marketplace solutions as an agency, or for brands that are a fit, a partner that buys your inventory. We also offer a coaching model for internal teams...
Elevate your online presence with UseCodify, your partners in web design and digital marketing. We specialize in creating captivating websites and boosting your visibility through SEO and innovative strategies. Let us help you stand out, connect with your audience, and achieve your digital dreams...
We are a dynamic team of specialists passionate about developing online businesses. With our dedication and experience, we can provide you with comprehensive services that deliver measurable results...
Dedicated team to turning your vision into an engaging, impactful digital product. We partner with forward-thinking businesses to design & develop the digital products that define their future. Our story begins with a single focus: delivering exceptional results, one project at a time...
4 Frequently Asked Questions About eCommerce Consultants
What do eCommerce consultants specialize in?
eCommerce consulting companies focus on creating marketing and brand marketing strategies to help brands reach their goals. This includes reaching a wider audience, closing more deals and boosting their profit.
Most of them also offer development services and build cutting-edge apps and websites that are fully functional and eye-catching.
Here’s a list of what they do:
Research and analytics
A roadmap and strategy development
Monitoring reviews and customer service
Marketing and advertising strategy
Online store code audits
Custom app and web development
User experience development
Conversion optimization
Advising on product/niche selection
Quality assurance and testing
And more
How much do eCommerce consulting companies charge?
There are several aspects to consider when it comes to the cost of eCommerce consulting services.
On the one hand, it will depend on the company’s expertise. The more skilled and experienced an eCommerce business consultant is, the higher the fee will be.
On the other hand, the location also affects the project cost. For instance, an NYC-based agency is likely to charge more than a company located in Boston.
Finally, the scope and the timeframe of the project will also influence the final cost.
Most of the top eCommerce consulting agencies charge per hour and the price varies between $50 and $150.
Why hire an eCommerce consulting agency?
While ecommerce opens the doors to much bigger markets, it also comes hand-in-hand with fierce competition. eCommerce consulting agencies help businesses develop every aspect of their digital strategy to increase competitiveness and profits.
They are experts in analyzing your business needs, your target market and competition and creating strategies that will lead to business growth.
Here are the top five reasons why you should invest in a certified eCommerce consultant:
1. Reaching The Right Audience
There are more than 2 billion online shoppers in the world. [Statista]
However, not all of these consumers are your audience.
To make every penny invested in your digital business count, you need to focus on the right market.
An eCommerce consultant can help you achieve that by:
Researching the buyer persona: They will describe your ideal clients, discover their likes and dislikes, the buying decisions they make as well as the challenges they face.
Analyzing customer lifecycles: They identify the steps your leads go through before and after they convert or complete a purchase. Thus, by studying each of these phases they will come up with strategies for customer retention and revenue increase.
Retargeting: They will also run retargeting ads and target people who are already familiar with what you offer to make them reengage with your brand.
Your partners’ strategy will help you speak your audience language and put your products in front of the right people who are more likely to make purchases.
2. Improving Customer Service
93% of consumers would make a repeated purchase with brands that offer excellent customer service. [HubSpot]
Building loyalty is the best tool eCommerce businesses can use for improving customer retention and increasing the number of returning clients.
However, trust is not given, rather it is something that should be earned.
Great customer service can help you establish long term relationships. And eCommerce consulting agencies will provide you with actionable tips on how to create memorable customer experiences.
Or, they can implement the following strategies:
Send personalized messages and replies
Provide fast customer support
Experiment with discounts and trial offers
Analyzing customer feedback
And more
3. Enhancing Your Brand Image
Brands have as little as 7 seconds to make a first impression. [Forbes]
Before potential clients click the “buy now” button, they will certainly research your brand. So, depending on where you sell, they will either visit your website or social media profiles to see how credible you are.
And when they do that they will form their opinion about your business within seconds.
Your brand identity is of key importance for getting a winning impression.
A few factors to be considered here are:
A strong logo
Clearly defined values
Unique and high-quality content
Social proof and positive reviews
And more
eCommerce consulting companies will provide you with analysis and solutions on what branding elements you should focus on so that you complete more purchases successfully.
4. Increasing Sales
The average cart abandonment rate is 79.17%. [OptinMonster]
A huge number of shoppers never complete their purchases. They abandon their shopping carts for different reasons including:
Extra costs (shipping, tax fee, etc.)
Requests for account creation
Requirements of credit card info
Long checkout process
And more
eCommerce consulting firms can help you deal with uncompleted purchases by:
Getting inside the heads of your clients and analyzing their behavior to understand what drags them from completing their purchases
Putting together cart recovery strategies including sending personalized emails and remarketing
Making the shopping process easier and smoother
What questions to ask before hiring an eCommerce consulting agency?
Do you have experience in working on similar projects?
What eCommerce consulting services do you offer?
What is your plan for adjusting your services to meet our business needs?
What is your process for creating a roadmap?
What do you think about our brand?
Based on what you see, what improvements do you think can be made?
What results can you promise to deliver and how will you measure them?
Who will work on our project and who will be the main point of contact?
How will we be involved?
How does your pricing work? Are there extra charges to the original quote?
Proposals