Are you looking for a trustworthy eCommerce consultant who can provide unbiased expert insight, identify areas of improvement, and advise on scaling an online marketplace? Our curated list, backed by verified client feedback and relevant case studies, is a credible source for discovering top eCommerce consultancy companies. You can explore the listing by location, budget, team size, and more to refine your search and choose a consultant to elevate your eCommerce business.
We have verified over 1,300 eCommerce consultants based on client feedback, niche, industry reputation, and price. Dive into our selection methodology and explore how we identify the premier service providers in the eCommerce consultancy ecosystem.
The Number 1 eCommerce Consultant as Selected by DesignRush is...
Notable clients: AV Leaderz, Nitro Pack, RoadKit, Pixlscapes, Office Replacement Parts
1Digital Agency is an eCommerce consultant with an extensive portfolio of eCommerce solutions. Boasting over a decade of industry experience, it helps clients stay ahead of the curve via comprehensive eCommerce service comprising consulting, search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, email marketing, strategy planning, and more.
1Digital Agency Success Story
Challenge: A furniture store sought 1Digital’s consulting services to explore other Return of Investment (ROI) options and, ultimately, boost its sales. It inquired about an advertising strategy highlighting its products’ quality, cost-effectiveness, and fast delivery.
Solution: In coordination with the client, 1Digital Agency settled on targeted Meta advertising, commencing the strategy with a thorough competitor analysis to identify the scale at which other industry contenders leverage Meta for brand promotion. Using Meta Ads Manager, the agency deployed a granular targeting level, pinpointing business owners whose buyer persona matched the client’s and pitching exclusively to well-qualified leads.
Results: Shortly after launching, the Meta campaign witnessed significant success. Namely, the furniture store achieved an impressive return on advertising spend (ROAS) of 20 to above 38 throughout the campaign, successfully converting leads into sales and scaling its eCommerce presence.
Notable clients: United Sports Brands, Wine Glass Writer, Neoh USA, Sterling Brands, Strong Industries
Awesome Dynamic is an end-to-end eCommerce consulting company specializing in brand performance, paid media, and creative services. Its dedicated team of eCommerce experts ensures that clients amplify their reach on platforms like Amazon, Shopify, and Walmart, helping them navigate and optimize their marketplace performance. Since its inception, the agency has managed over 250 accounts worldwide, and its reputation has been affirmed with over 100 five-star reviews on Google and Facebook.
Awesome Dynamic Success Story
Challenge: Teaming up with Awesome Dynamic, An East Coast chemical company aimed to increase brand visibility and sales of its commercial-grade cleaning products. Despite having an established presence on Amazon and their direct-to-consumer website, the client encountered difficulties such as unwarranted Amazon listing removal, underperforming marketing strategy, and unestablished brand identity, prompting them to seek professional advisement.
Solution: Upon evaluating the client’s difficulties, Awesome Dynamic’s proposal featured several remedies, namely addressing flagged Amazon listings, removals, and appeals and introducing new product sizes and bundles for cross-selling. Furthermore, it created cohesive branding, expanded the range of distinct product offerings from 8 to 19, and expanded the brand’s presence to Walmart, Lowe’s, Home Depot, and eBay.
Results: The chemical company’s revenue increased from $27,000 to $16.8 million, witnessing significant client traction — over 250 additional clicks and exposure to over 100,000 shoppers monthly.
Notable clients: Mattress Warehouse, Doyle, Honeybee Health, NEFCO, The Metiri Group
Endertech is a marketing agency and proficient eCommerce consultant with a portfolio extending to software and web development. The agency fosters open collaboration with its clients, boasting extensive experience building successful eCommerce sites and systems through Magento and Shopify, with headless eCommerce solutions and platform migration as complementary offerings. With operations spanning two decades, Endertech has earned the trust of numerous clients, delivering exceptionally functional websites, apps, and software systems.
Endertech Success Story
Challenge: The bedding retailer Mattress Warehouse partnered with Endertech to optimize its product data organization and overcome pertinent challenges. More specifically, the client sought to tackle the inaccurate searchability of over 5,000 stock-keeping units (SKU), an underperforming website, limited metadata associations, and poor search experience due to somewhat outdated technology.
Solution: Endertech analyzed the client’s entire product suite and created a functional repository with a categorization option to improve product searchability and inventory management. This adjustment was extended by an automatic inventory synchronization with Shopify and the enterprise resource planning (ERP) STORIS. Endertech also implemented a headless eCommerce through Contentful Content Management System (CMS), introducing a store locator, order tracking, appointment booking, customer profiles, upsell, cross-sale, and more.
Results: The headless eCommerce campaign enabled Mattress Warehouse to achieve a 50% sales increase following its website’s transformation. In addition to the sales growth, the client endured enhanced searchability, improved Lighthouse scores, and deployment of several customer-friendly features that enhanced the omnichannel experience.
IT Delight is a specialized eCommerce consulting company that offers audits, management, testing, web design, and B2B/B2C-tailored solutions, among other things. The agency prides itself on numerous successful projects powered by a customer-oriented approach, with a client portfolio spanning the food, automotive, healthcare, beauty, fashion, jewelry, and furniture sectors.
IT Delight Success Story
Challenge: Weinzirkus, an online wine retailer, requested IT Delight’s expertise to redesign their website, with a primary focus on fully developing all main site pages to match the new design while also providing ongoing website maintenance and support. Furthermore, the client requested to upgrade the Shopware versions and integrate essential plugins to elevate the website’s functionality and performance.
Solution: Besides designing the main website pages, IT Delight implemented advanced product information management (PIM) and ERP systems and applied a robust SEO strategy to optimize search ranking. The company also provided custom strategy recommendations for business analysis and sales.
Results: Weinzirkus and IT Delight’s collaboration resulted in a revamped, user-friendly website with filters to narrow the search and an enhanced mobile view for a more accessible shopping experience. These improvements elevated the business’ digital presence, operational efficiency, and overall sales performance.
Notable clients: Peacock Alley, Baked by Melissa, Azuga, Partake Foods, Dispatch Health
Eyeful Media is a boutique marketing agency offering direct access to eCommerce consultants with expertise in eCommerce strategy, shopper marketing, retail media, and digital transformation. What sets Eyeful Media apart from the competition is that its consultants are former directors, managers, and associates from top companies, offering services to online, omnichannel, and manufacturing businesses. Recognizing its competence, the company has received notable accolades, including Inc.’s Best in Business accolade, Inc. 5000 list for three consecutive years, and was listed among Adweek’s Fastest Growing Agencies. The agency has also been named a Google Premier Partner for 2024.
Eyeful Media Success Story
Challenge: Peacock Alley is a luxury linen brand that enlisted Eyeful Media’s services for a new eCommerce channel that would improve online sales. The brand envisioned moving beyond traditional marketing methods to better resonate with its prospective client base and their buying experience.
Solution: Eyeful Media performed a thorough site audit that uncovered numerous issues related to the online shopping experience. To overcome them, the agency migrated the platform operations from Magento to Shopify Plus, aiming to improve user experience, optimize engagement, and elevate paid search performance. Moreover, data gathered from these strategies helped position the brand in the market and target more consumers.
Results: Peacock Alley grew its eCommerce channel following the Shopify migration. Namely, the average session length grew by 155%, boosting the conversion rate by 134%, resulting in a remarkable 637% surge in revenue. Additionally, paid conversions soared to 1,500% post-migration, indicating an additional spending of only 721%.
Voltn is an eCommerce consulting company proficient in omni-channel digital marketing solutions. Its team crafts tailored campaigns for eCommerce lifestyle and hospitality clients, poised to propel scalability and high ROI. The agency specializes in hiring and vetting marketing talent, eCommerce marketing strategy, product positioning, strategy audit, internal team audit, social media marketing, content marketing, defining business key performance indicators (KPI), and more. Voltn has completed over 480 client projects, boasting $323 million in client-generated revenue.
Voltn Success Story
Challenge: Lord Lou, a Dutch pet lifestyle brand that sought to revamp its website and expand its online presence. Aiming to assess the viability of its product line and improve the paid marketing performance, the client also requested to migrate its website to Shopify.
Solution: Voltn revamped Lord Lou’s website through Shopify and analyzed customer behavior based on web traffic, leveraging the findings to define lookalike audiences and drive more users. The agency also deployed test video ads and conducted weekly copy tests to broaden the insights while exploring other parameters and themes such as scarcity, holidays, testimonials, and gender.
Results: Following the first year of the campaign launch, Lord Lou achieved over $470,000 in online sales and obtained 1,000 new customers while attaining a four-fold ROAS.
Krish TechnoLabs is an award-winning digital commerce agency with over two decades of experience delivering next-gen, customer-centric eCommerce solutions across any platform. Its consultation service encompasses customized digital commerce strategies enriched with a comprehensive framework for planning and managing online and offline operations. Affirming its reputation, the company has received numerous accolades over the years, including the Adobe Commerce FY20 Commercial Partner of the Year Award and accreditation with the Adobe Commerce Specialization Badge, among others.
Krish TechnoLabs Success Story
Challenge: Seniority Ltd, an online retailer of senior care products, approached Krish to set up a digital commerce shop for healthcare and medical offerings. It wanted to expand its online presence primarily via the eCommerce channel, addressing the issue with the loosely integrated warehousing system that caused a backlog of pending orders. The client also experienced confusing mobile navigation, nonresponsive web layouts, and frequent site crashes.
Solution: Krish migrated the client’s platform operations from Magento 1 to Magento 2, simplifying the user experience (UX). The team also emphasized essential content through larger fonts and additional whitespace between interface elements while introducing a mobile-first design to make the website even more accessible to the target audience.
Results: Due to the migration, Seniority’s sales grew by 150%, while the mobile traffic surged to 180%. The average order value rate surpassed 19%, indicating that the digital store could now efficiently manage traffic and provide a seamless purchasing experience for visitors.
Notable clients: MedExcess, Aroma Kava, LastBid, Budu Sushi, Udifo
Dinarys offers personalized eCommerce consulting services powered by its technical expertise and product-centric approach, poised to elevate business profitability. The team provides tailored solutions, namely ready-made project strategies featuring revenue-making improvements such as business process consulting, design, eCommerce tech support, and operational consulting.
Dinarys Success Story
Challenges: MedExcess, a healthcare supplies marketplace, commissioned Dinarys to build a high-performance eCommerce platform that facilitates seamless distribution and procurement of medical goods. The client requested a fast-loading marketplace with tailored features that ensure robust security and compliance with global commerce regulations.
Solution: Dinarys implemented a minimum viable product (MVP) of the marketplace, outlining its basic architecture enriched with ready-made inventory management and expiration date tracking functionalities. The optimization also featured reinforced security measures to ensure only verified sellers access the platform.
Results: Dinarys’ efforts lead to a significant increase of 6% in customer lifetime value and a 10% reduction in customer acquisition costs. The implementations also contributed to a 4% return customer rate increase and a 21% reduction in checkout time.
Notable clients: TurcomUSA, Marimekko, Watches of Mayfair, Millenium, PetHQ
As an eCommerce consultant, Elogic Commerce’s core offering encompasses comprehensive eCommerce growth strategies, encapsulating the client’s vision, business objectives, and implementation framework. Since its inception, the company has completed over 500 projects, gaining positive client acclaim, as affirmed by a 92% net promoter score (NPS). Its eCommerce suite covers strategy building, platform implementation, project planning, business analysis, team structure planning, existing projects audit, re-platforming, and customer experience (CX) consulting.
Elogic Commerce Success Story
Challenge: A pharma company facing low product visibility, poor customer experience, and compliance discrepancies enlisted Elogic’s services to optimize its eCommerce operations and maintain its functionality and scope growth.
Solution: Elogic migrated the marketplace to Salesforce Commerce Cloud to enable scalability. Moreover, it introduced a B2B procurement portal to optimize the customer experience (CX), ensuring the platform abides by compliance standards. The Elogic team also integrated a robust PIM system and AI-powered data analytics, unifying the end-to-end processes of the eCommerce site.
Results: Following the implementation, the pharma company sold and delivered pharmaceuticals 1.4x faster, gaining elevated product visibility and harmonized workflows. Powered by re-ordering features, the time required for order placement decreased significantly, from an average of 20 minutes to a mere three minutes.
Northern Commerce is a digital agency offering eCommerce consulting, omnichannel solutions, and business expertise for navigating digital change. The company excels in delivering holistic eCommerce solutions, blending technical acumen with strategic alignment through technology audits, stakeholder workshops, and prescriptive solutions to drive informed platform decisions.
Northern Commerce Success Story
Challenge: Tepperman’s, a home furnishing company, tasked Northern Commerce to create an eCommerce storefront that reflects its brand values, provides personalized service, and incentivizes users to visit its physical stores.
Solution: Northern Commerce implemented a conversion-focused strategy featuring a Magento 2 setup. The agency introduced features such as fluid inventory, pricing management, custom credit application integration, and product category templates, to name a few. The storefront was also adapted for mobile devices to ensure a seamless experience for users on any device.
Results: Tepperman’s new website resulted in a 13% web traffic surge, a 19.5% rise in mobile traffic, and a 20% increase in returning site visitors. The Magento 2 configuration simplified the site maintenance and management process, granting users access to inventory, pricing, and credit application functionalities.
How We Picked the Best eCommerce Consulting Companies
In selecting the best eCommerce consulting companies, we assessed their portfolios, client feedback, case studies, consulting expertise, and industry reputation. Our agency experts conducted an in-depth company evaluation to affirm their suitability in the relevant category.
The scoring system we use to assess their overall performance focuses on these key aspects:
eCommerce proficiency: Industry knowledge of eCommerce platforms and tools
Portfolio: Quality of implemented eCommerce campaigns as proven by case studies
Key services: Evaluation of core offerings and specialized expertise domains
Team capabilities: Employees’ backgrounds, relevant experience, and specialized skill sets
Client reviews: Scope of client satisfaction and acclaim reflected across DesignRush and Google reviews
Industry recognition: Awards and other acknowledgments reflecting noteworthy achievements
All agencies on DesignRush undergo evaluation based on professional expertise and verified client reviews. Please note that certain placements are paid partnerships.
Notorious Agency is an award-winning Italian creative agency specializing in brand management, integrated communication, and creative direction. Based in Castelfranco Veneto, the agency partners with ambitious companies that want to strengthen their market positioning through impactful branding, advertising...
chilliapple is an award-winning bespoke web and software development agency based in Kent, helping startups, scale-ups, and enterprise businesses improve operational efficiency through custom software, AI solutions, automation, and intelligent integrations...
It's simple. Branding. Web design and development. Everything else is side projects.
It's simple. Branding. Web design and development. Everything else is side projects.
simple.studio is an independent Bulgarian company.
We create visual communication for both print & digital media and we are here to make your way to success - simple...
Immersive Mobile Designs specializes in crafting innovative, custom software solutions that drive business growth. With expertise in mobile app development, web design, and enterprise software, we transform ideas into impactful digital experiences. Our focus is on delivering high-quality, scalable products...
RootAMZ, where we turn your ecommerce ambition into reality. At RootAMZ, we manage your amazon account like amazon vendor central, amazon seller central, amazon ads/PPC, Walmart account & seller central accounts with precision...
Simplifying Your Digital Needs With Unlimited Skills
Simplifying Your Digital Needs With Unlimited Skills
Protovo Solutions is an experienced and reliable group of digital engineers, problem solvers, thinkers, consultants, and all-around specialists. We believe in providing one-of-a-kind solutions to everyone of our customers, since we are the creators of human experience. Our mission is to simplify the...
EMPOWER YOUR BUSINESS DIGITALLY with Web Apps, CRM, and Business Process Automations Solutions
EMPOWER YOUR BUSINESS DIGITALLY with Web Apps, CRM, and Business Process Automations Solutions
Club Code Technology serves as your dedicated digital partner in propelling your business into the contemporary era. We specialize in delivering cutting-edge solutions encompassing Web Apps, CRM, and Business Process Automation, all designed to optimize your operations, boost productivity, and maintain a...
Flexible, Innovative, and Result Driven Paid Media Company
Flexible, Innovative, and Result Driven Paid Media Company
Our team is dedicated to delivering industry-leading results that align with your business goals. From forecasting to execution, we provide a seamless and collaborative experience, becoming an extension of your internal team. We offer a variety of services crafted to assist brands in implementing omnichannel...
Professional Website Design & Development Company in USA.
Professional Website Design & Development Company in USA.
Website Barrel stands as a distinguished professional website design company, providing cost-effective and tailor-made web development services executed by seasoned experts based in the USA. With a commitment to excellence, our team of skilled professionals utilizes their expertise to craft bespoke websites...
We at Eleven Echoes believe every business is unique, and to scale the business the solutions should also be designed as per the business structure and goals. We are specialist in understanding and delivering growth via digital marketing as per the values and principles the company works on. Leave your...
Our business, LOGOMISH, started out of a passion for helping small businesses thrive in the digital age. As entrepreneurs ourselves, we understand the challenges and obstacles that small business owners face, and we wanted to provide affordable and effective solutions to help them succeed...
SRP Technologies is a premier technology solutions provider, renowned for its expertise in delivering cutting-edge innovations in Artificial Intelligence (AI), machine learning, and full-stack development...
Inter Smart is a leading web design and digital marketing agency based in Kochi, Kerala. With over 14 + years of experience, we specialize in creating custom websites, mobile apps, SEO, digital marketing, and ERP solutions that help businesses grow locally and globally...
Since 1997, more than 1,000 B2B and B2C companies worldwide have trusted Northwoods to lead, develop and execute more than 5,000 digital strategies, digital marketing and advertising initiatives, websites, and software projects...
We establish an amazing brand experience by matching the aims and visions of your business with the needs of your customers, bridging the gap between the strategy that is planned and the strategy that should be executed. We offer your brand's DNA an additional push by disrupting established branding...
Encodersys is a one-stop IT solutions provider which facilitates businesses to grow in this dynamic digital arena. Encodersys defines, designs & delivers tech-enabled solutions according to customer demands. Our holistic approach enables us to understand customer requirements thoroughly and provide the best...
With our completely risk-free design, you may have a website that not only exemplifies your brand but also far beyond customers' expectations and produces successful commercial outcomes. Working with us will provide you with an unparalleled online experience that is backed by a satisfaction guarantee...
We are a boutique design agency based out of Warner, just north of Brisbane. Our philosophy revolves around recognizing the uniqueness of each business and tailoring web solutions accordingly, always prioritizing your trust and satisfaction...
Unlock digital success with Syndell to Innovate your business with cutting-edge software.
Unlock digital success with Syndell to Innovate your business with cutting-edge software.
Explore a realm of limitless opportunities as Syndell unveils the intricacies of mobile and web app development. Entrust your business to our guidance, initiating an enthralling digital expedition fueled by our unparalleled proficiency and forward-thinking strategies...
A full-service digital agency that enhances your online presence rapidly with digitalised data-centric solutions and transforms ambitious businesses into powerful brands...
At our creative studio, we specialize in bringing digital projects to life, focusing on the intricate realms of graphic design, web design, and web programming. Our forte lies in sculpting the very essence of your company's identity, nurturing its growth by infusing creativity and embodying the core values...
We are experts in digital marketing and have assisted hundreds of companies increasing their revenue through proven and effective digital strategies, applied on the main social networks and internet search platforms...
We're a digital agency based in Ukraine, specializing in WordPress solutions. Our team has In-depth expertise in WordPress development and optimization, and we offer a full range of services to help our clients achieve their goals.
Whether you need help with consulting, development, or ongoing maintenance...
Transforming the online presence of one of Australias Largest Breweries
Transforming the online presence of one of Australias Largest Breweries
Sky Foundry are Australian based Shopify experts, we specialise in creating exceptional Shopify websites that look incredible and deliver outstanding results for clients...
We've worked with advanced WordPress since 2008 - and WooCommerce since it launched. Therefore , we can help your with precisely anything you might need - whether it's technical challenges or challenges in increasing sales...
Felman Web Design, based in Sydney, Australia, is a freelance web developer and designer dedicated to constructing websites that prioritize tangible results, enhancing your online presence, and fostering business growth. With a commitment to excellence, I engage a network of proficient freelancers and...
Offering Outstanding Customer Service and Reliable Support 24/7.
Offering Outstanding Customer Service and Reliable Support 24/7.
EveryHost is your all-in-one destination for hosting, marketing, and SEO. We provide secure, fast hosting, creative marketing solutions, and expert SEO strategies to boost your online visibility. With us, your website doesn't just live online; it thrives and leads...
Coding Chickens is a dynamic and innovative company dedicated to excellence in software and web development, marketing, and data science services. With our expertise and creativity, we deliver tailored solutions to meet the diverse needs of our clients, ensuring success in the ever-evolving digital landscape...
At Teixos, our longstanding tagline, "Effective Agility," remains as pertinent as ever, particularly in the current landscape where powerful artificial intelligence plays a crucial role. Artificial intelligence serves to enhance, accelerate, and optimize every aspect of our processes, ensuring maximum...
Sunshine Coast Website Designers Unleashing Your Businesss Online Potential.
Sunshine Coast Website Designers Unleashing Your Businesss Online Potential.
Website Design, Seo Services & Digital Marketing. We pride ourselves on being the premier Sunshine Coast Website designers. We offer a wide range of services including search engine optimization (SEO), web design, digital marketing, and high-quality content creation. Our team of experts is dedicated to...
Farmhouse Branding is a boutique agency dedicated to crafting compelling brand narratives that drive engagement and conversion. Our expertise lies in creating distinctive stories that resonate with audiences and elevate brands...
Turning your vision into an unstoppable online presence.
Turning your vision into an unstoppable online presence.
Maperz is a leading digital marketing agency that boosts online success for businesses of all sizes. Our global team of experts specializes in SEO, WordPress web development, and ad campaign management on Google Ads and Meta. We deliver personalized SEO strategies to enhance visibility and organic traffic...
Digital Refinement was founded with one goal in mind. To refine the way digital marketing has been done in the past. No long term contracts, no standard packages to choose from, and "lack of communication" is a thing of the past. Want to feel like you hired an in-house marketing team that only works for you?...
Techsavvy Studios is a Creative and Digital Agency elevating brands through expertly designed websites, strategic digital marketing, and impactful branding...
Website services for construction companies, contractors, engineers, developers, and the trades.
Website services for construction companies, contractors, engineers, developers, and the trades.
Masthead Technology builds websites for construction companies, contractors, engineers, and developers, with a focus on website design, WordPress support, project portfolio systems, SEO, lead generation, and recruiting...
Wisely developed SEO packages for any business model.
Wisely developed SEO packages for any business model.
Lagom [ˈlɑ̂ːɡɔm] - "not too much and not too little - just right" (Sweden). Our SEO and Google Ads services help businesses to be discovered by customers, bringing targeted traffic to business websites that generates sales and leads...
We're Rebranding! Introducing our New Brand: NH Windfall Design: Web Design, WordPress, Web Hosting
We're Rebranding! Introducing our New Brand: NH Windfall Design: Web Design, WordPress, Web Hosting
NH Windfall Design is a website design, WordPress development, and web hosting company located in Laconia, Meredith in the New Hampshire Lakes Region, with an impressive 22 years of experience in small business websites, organizations, real estate web development, e-commerce solutions, and SEO. Visit our new...
We are an elite team of top marketers from around the world who collaborate to deliver the most powerful marketing campaign for your company, from concept to execution...
We have the right solution to grow your business, with incredible prices to fit every budget. We are passionate about what we do and strive to provide our clients with the best service. We love listening to them, advising them, and exceeding their expectations. We reflect the highest levels of quality and...
CREATIVEROOM is a communication and marketing agency based in Brussels.
We support companies of all sizes and sectors in defining their strategy, enhancing their identity, and rolling out their communication initiatives...
Craig Thomas Online is a Shopify specialist agency based in Shropshire, working with businesses across the UK and worldwide. Services include Shopify builds, Shopify setups, Shopify SEO, Shopify migrations, and Shopify maintenance packages. We also offer e-commerce audits and conversion rate optimisation...
AI-powered Market Research Agency With Advanced Technology
AI-powered Market Research Agency With Advanced Technology
Savvy Marketers is a global market research and consumer insights partner with 14+ years of experience. Trusted by J&J, Kimberly-Clark, Bayer, Merck, PepsiCo, Church&Dwight, and JPMorgan Chase. Our AI-powered platform combines biometric research, social listening, proprietary panels, and advanced segmentation...
Custom Software Development Company with a US based team located in the Washington DC Metro Area. We're celebrating our 40 year anniversary! Our team of 30 developers and project managers provide decades of development experience in Python, .Net, PHP, Coldfusion, Java, Grails, IOS and Android apps...
Webkul is a leading IT services company founded in 2010. We help enterprises all over the globe to solve their complex business challenges with our industry-leading services for Digital Commerce, Mobile, ERP, CRM and Cloud solutions...
Syntax specializes in delivering solutions that increase sales and productivity, empowering businesses to achieve their goals efficiently and effectively. With our innovative approaches, we help optimize processes and drive growth, ensuring sustainable success in today's competitive market...
TECHenya Solutions is the Digital Solutions Powerhouse for Modern Businesses,.
TECHenya Solutions is the Digital Solutions Powerhouse for Modern Businesses,.
At TECHenya Solutions, we excel in digital marketing, offering services in SEO, content marketing, social media management, and corporate video editing. We also provide WordPress website design, hosting, and domain registration with management. Our global experience includes working with clients from the US...
Creating Beautiful, High-Converting Websites That Drive Business Growth.
Creating Beautiful, High-Converting Websites That Drive Business Growth.
Custom web design and development serving West Michigan. Best local website design company serving all of you business web needs. Affordable website design to help grow or start your business on the web...
4 Frequently Asked Questions About eCommerce Consultants
What do eCommerce consultants specialize in?
eCommerce consulting companies focus on creating marketing and brand marketing strategies to help brands reach their goals. This includes reaching a wider audience, closing more deals and boosting their profit.
Most of them also offer development services and build cutting-edge apps and websites that are fully functional and eye-catching.
Here’s a list of what they do:
Research and analytics
A roadmap and strategy development
Monitoring reviews and customer service
Marketing and advertising strategy
Online store code audits
Custom app and web development
User experience development
Conversion optimization
Advising on product/niche selection
Quality assurance and testing
And more
How much do eCommerce consulting companies charge?
There are several aspects to consider when it comes to the cost of eCommerce consulting services.
On the one hand, it will depend on the company’s expertise. The more skilled and experienced an eCommerce business consultant is, the higher the fee will be.
On the other hand, the location also affects the project cost. For instance, an NYC-based agency is likely to charge more than a company located in Boston.
Finally, the scope and the timeframe of the project will also influence the final cost.
Most of the top eCommerce consulting agencies charge per hour and the price varies between $50 and $150.
Why hire an eCommerce consulting agency?
While ecommerce opens the doors to much bigger markets, it also comes hand-in-hand with fierce competition. eCommerce consulting agencies help businesses develop every aspect of their digital strategy to increase competitiveness and profits.
They are experts in analyzing your business needs, your target market and competition and creating strategies that will lead to business growth.
Here are the top five reasons why you should invest in a certified eCommerce consultant:
1. Reaching The Right Audience
There are more than 2 billion online shoppers in the world. [Statista]
However, not all of these consumers are your audience.
To make every penny invested in your digital business count, you need to focus on the right market.
An eCommerce consultant can help you achieve that by:
Researching the buyer persona: They will describe your ideal clients, discover their likes and dislikes, the buying decisions they make as well as the challenges they face.
Analyzing customer lifecycles: They identify the steps your leads go through before and after they convert or complete a purchase. Thus, by studying each of these phases they will come up with strategies for customer retention and revenue increase.
Retargeting: They will also run retargeting ads and target people who are already familiar with what you offer to make them reengage with your brand.
Your partners’ strategy will help you speak your audience language and put your products in front of the right people who are more likely to make purchases.
2. Improving Customer Service
93% of consumers would make a repeated purchase with brands that offer excellent customer service. [HubSpot]
Building loyalty is the best tool eCommerce businesses can use for improving customer retention and increasing the number of returning clients.
However, trust is not given, rather it is something that should be earned.
Great customer service can help you establish long term relationships. And eCommerce consulting agencies will provide you with actionable tips on how to create memorable customer experiences.
Or, they can implement the following strategies:
Send personalized messages and replies
Provide fast customer support
Experiment with discounts and trial offers
Analyzing customer feedback
And more
3. Enhancing Your Brand Image
Brands have as little as 7 seconds to make a first impression. [Forbes]
Before potential clients click the “buy now” button, they will certainly research your brand. So, depending on where you sell, they will either visit your website or social media profiles to see how credible you are.
And when they do that they will form their opinion about your business within seconds.
Your brand identity is of key importance for getting a winning impression.
A few factors to be considered here are:
A strong logo
Clearly defined values
Unique and high-quality content
Social proof and positive reviews
And more
eCommerce consulting companies will provide you with analysis and solutions on what branding elements you should focus on so that you complete more purchases successfully.
4. Increasing Sales
The average cart abandonment rate is 79.17%. [OptinMonster]
A huge number of shoppers never complete their purchases. They abandon their shopping carts for different reasons including:
Extra costs (shipping, tax fee, etc.)
Requests for account creation
Requirements of credit card info
Long checkout process
And more
eCommerce consulting firms can help you deal with uncompleted purchases by:
Getting inside the heads of your clients and analyzing their behavior to understand what drags them from completing their purchases
Putting together cart recovery strategies including sending personalized emails and remarketing
Making the shopping process easier and smoother
What questions to ask before hiring an eCommerce consulting agency?
Do you have experience in working on similar projects?
What eCommerce consulting services do you offer?
What is your plan for adjusting your services to meet our business needs?
What is your process for creating a roadmap?
What do you think about our brand?
Based on what you see, what improvements do you think can be made?
What results can you promise to deliver and how will you measure them?
Who will work on our project and who will be the main point of contact?
How will we be involved?
How does your pricing work? Are there extra charges to the original quote?
Proposals