Connect with top-rated IT outsourcing companies to extend your IT capacity without expanding headcount. Our listicle has been vetted by 12 industry experts so you can reliably find an IT partner.

Top IT Outsourcing Firms

14 Companies - Rankings updated: August 19, 2026

All featured IT outsourcing service providers on DesignRush have been evaluated for their technical expertise, past projects, and verified client reviews. Some listings may be paid.

IT Outsourcing
  • Website and eCommerce Development Company

    CSSChopper delivers Agile web development across WordPress, Shopify, and Magento, with 9,000+ projects completed and clients including HP and Coca-Cola. The IT services firm is best suited for agencies and businesses seeking a white-label web development partner...

    Location
    New York City, New York
    Number of Employees
    100 - 249
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    52 Projects Listed

    CSSChopper Services

    • eCommerce Development
    • Web Development
    • Software Development
    • WordPress Website Design
    • IT Services
    • ERP Consulting
    • CRM Consulting
    • Mobile App Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • CISCO
    • Intel
    • Vodafone
    • Stoli
    • Coca Cola
    • HP
    • D-Link
    • DURACELL
    • NECCO
    • My-PicaZZo.Art
    Data sourced from the agency's DesignRush profile

    CSSChopper Reviews & Testimonials

    • Pankhuri Bhatnagar
      Pankhuri Bhatnagar Owner at P. B. Manufacturing Unit
      5.0

      ERP Consulting Review from Pankhuri Bhatnagar

      I enquired about ERP Development and to my surprise CSSChopper made it possible with a smooth process which was very effective and efficient. I would highly recommend CSSChopper to all the people looking for services like ERP, ecommerce development, web development, and app development, etc.

    • Rathore Shivam
      Rathore Shivam Retail Manager at trolley.ae
      5.0

      eCommerce Development Review from Rathore Shivam

      We wanted to create an engaging and interactive eCommerce website for grocery delivery. The CSSChopper team helped us integrate a custom cart feature to reduce abandonment issues. Presently they are providing us with ongoing maintenance. Till now, we have been highly impressed with the quality of their work. And we are pretty satisfied with their eCommerce development services.

    • Lexi Maddison
      Lexi Maddison Project Head at Cleveland Logistics Company
      5.0

      WordPress Review from Lexi Maddison

      Their team has done excellent work so far. While the project is still underdevelopment, they have worked beyond my expectations. I chose them for our WordPress website development project, and they proved my choice to be right. They have been professional and worked dedicatedly ensuring a smooth and efficient development process. The project is almost completed, and only a few things are remaining.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Venture Infrastructure for Scalable Value Creation

    SoftTeam is an international IT services and talent-augmentation company operating across locations such as Ukraine, Estonia, Poland, Austria and the United Kingdom. The firm provides models such as IT staff augmentation, dedicated teams and out-staffing to support businesses across industries including...

    Location
    Tallinn, Estonia
    Number of Employees
    100 - 249
    Average Hourly Rate
    $30/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    10 Projects Listed

    SoftTeam Services

    • IT Services
    • Staff Augmentation
    • Software Development
    • Web Development
    • Mobile App Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Sport Life
    • DOBROBUT
    • FINANCIAL ADVISOR
    • LUKOIL
    • SPORTEQUIP
    • FAST PACK
    • DOBROGARD
    • Institute of cell therapy
    • SUPERLUDI
    Data sourced from the agency's DesignRush profile

    SoftTeam Reviews & Testimonials

    • Jeremy DELREY
      Jeremy DELREY CTO at A-Pharm
      5.0

      eCommerce Development Review from Jeremy DELREY

      We decided to create an Online shop for selling medicines. So we started with negotiations of the concept and the collection of the requirements. Then team provided us with the technical description of the store and a few mockups of it. After approving everything they start creating a solution. I think that we're about 10-12 people in the team who worked with us. We launched shop and receiving profit from it, I think that's the best outcome.

    • Hélène Augemont
      Hélène Augemont Head of client support at Perfect Health
      5.0

      iPhone Review from Hélène Augemont

      We decided to develop a mobile application for our customers. Firstly we Googled different companies and then after the communicating with 7 different companies, we decided to work with sst. The main request from our company was to create the best user interface and functionality. Results came immediately, I am as a head of client support saw results more than other departments. Thousand positive feedback from the customers regarding the application and how it works.

    • Victor R
      Victor R Head of Marketing at LeadHealth
      5.0

      Web Development Review from Victor R

      We had a problem with a tremendous corporate website, which was very bad and not working. So we decided to create a new corporate website. I have asked a few marketing specialists to give us a contract of good It companies, also find good reviews about SST. As a result, we finally have a fantastic, well-designed, and working website. Also, the traffic of new customers increased by 200%. Also, SST has a suitable methodology for providing the project results in real-time.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Mobile App Development Company

    No matter what your niche is, we will help build mobile apps for your business. Choose our best application development company for building apps in any business vertical...

    Location
    Atlanta, Georgia
    Number of Employees
    250 - 499
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    13 Projects Listed

    The NineHertz Services

    • Mobile App Development
    • Web Development
    • Software Development
    • UI/UX Design
    • AI Development
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Akamai Technologies
    • Pepsi
    • Samsung
    • Casio
    • Ericsson
    • Alcatel-Lucent
    • Adani
    Data sourced from the agency's DesignRush profile

    The NineHertz Reviews & Testimonials

    • Zamar Gooden
      Zamar Gooden Founder at Soadii
      5.0

      Mobile App Development Review from Zamar Gooden

      The NineHertz successfully built a social media app for advertising as specified and met all our expectations. Their meticulous, accommodating, and cooperative approach ensured a seamless partnership. In addition to their excellent project management, they also have exceptionally strong technical proficiency. I would strongly suggest this organization for web and app development.

    • Steve Einzig
      Steve Einzig Founder & CEO at Potsmoking
      5.0

      Mobile App Development Review from Steve Einzig

      We needed help with a project for cannabis lovers and got recommendations to contact The NineHertz. We are delighted with their developers as they are creative, fast, and professional. We are very happy with the deliverables.

    • Kari Gaston
      Kari Gaston Founder & CEO at Tripspilot
      5.0

      Mobile App Development Review from Kari Gaston

      I hired The NineHertz's services to create my Tripspilot project and was amazed with the result. The team has met all the deadlines and exceeded our expectations with their quality work

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Magic Code Recipe Developed To Combine Reliability With Innovation.

    Custom Software Development Experts...

    Location
    Warsaw, Poland
    Number of Employees
    Under 49
    Average Hourly Rate
    $35/hr
    Portfolios Count
    14 Projects Listed

    GO ONLINE Services

    • Software Development
    • Mobile App Development
    • AI Development
    • Web Development
    • Blockchain
    • UI/UX Design
    • Cloud Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Skanska
    • eBinaa
    • Falk&Ross
    • PZU - Helpdesk system
    • CEZ Group
    • Van Pur
    • GoGift
    • Asseco
    • Deutsche Bank
    • Seeracom
    Data sourced from the agency's DesignRush profile

    GO ONLINE Reviews & Testimonials

    • Sebastian Bigaj
      Sebastian Bigaj Co-Founder at FOLGA
      5.0

      Enterprise Review from Sebastian Bigaj

      We hired GoOnline to design and develop management software for organizing and managing all the back-end operations, from inventory management to order management. GO ONLINE developed a functional software that has performed exactly as expected. Their organized project management process was well-organized and straightforward. The team took the time to understand the business’ ideas and was exceptionally easy to work with.

    • Sylwia Nowińska
      Sylwia Nowińska Owner at Sfera
      5.0

      Software Development Review from Sylwia Nowińska

      We decided to create software for diagnostic stations to cover our internal needs and also car diagnostic station software market. GoOnline organized the project well. Their team is doing a great job of continually supporting the platform. Deadlines were met on time and their process were transparent.

    • Kryspin Slawek
      Kryspin Slawek PR Specialist at PZU
      5.0

      Enterprise Review from Kryspin Slawek

      The team took the time to understand the business’ ideas and was exceptionally easy to work with. It is worth emphasizing that the project management process was well-organized and straightforward. GO ONLINE developed a functional software that has performed exactly as expected.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Promising great service at competitive rates!

    Imaginary Cloud, boasting over a decade of experience, achieved recognition as one of the Top 100 Fastest Growing Companies and Top 1000 Global Companies in both 2020 and 2021. In 2021, it secured the title of the UK's Top B2B Company...

    Location
    London, United Kingdom
    Number of Employees
    50 - 99
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    7 Projects Listed

    Imaginary Cloud Services

    • Web Development
    • Software Development
    • Mobile App Development
    • UI/UX Design
    • AI Development
    • IT Services
    • Product Design
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • BNP Paribas
    • Nokia
    • Sage
    • Ernst & Young
    • Remax
    • TravelWiFi
    • Learninghubz
    • Elsa Speak
    • Waystone
    • JingaLife
    Data sourced from the agency's DesignRush profile

    Imaginary Cloud Reviews & Testimonials

    • Anonymous
      Anonymous CEO at Industrial Software Company
      5.0

      Mobile App Development Review from Anonymous

      The solution has been well-received by customers. Thanks to the team’s expertise and determination, we were able to leverage emerging technologies such as quasi-AR. Their responsive and collaborative approach made it easy to work closely with stakeholders, and their insights have consistently brought added value to the project.

    • Anonymous
      Anonymous Former partner at Former Partner, Design Agency
      5.0

      Web Development Review from Anonymous

      Imaginary Cloud consistently delivers high-quality work while meeting all client requirements. Their team is attentive to detail and readily adapts to any requested changes. They’re a pleasure to collaborate with and have proven to be reliable, trustworthy partners.

    • Anonymous
      Anonymous CEO at Topgim
      5.0

      eCommerce Review from Anonymous

      Imaginary Cloud built an intuitive, user-friendly website that has helped us attract new partners. Their team demonstrates strong project management skills, maintaining clear communication and consistently meeting deadlines. Their expertise and capabilities have made this collaboration a truly valuable partnership.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • We transform ideas into software products.

    Cogniteq is a professional software agency delivering custom solutions for SMBs and enterprises based in Europe, USA, Canada and Asia. More than 150 Cogniteq software engineers have been contributing to the success of the clients’ products since 2005...

    Location
    Ząbki, Poland
    Number of Employees
    100 - 249
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    12 Projects Listed

    Cogniteq Services

    • Mobile App Development
    • Web Development
    • Software Development
    • UI/UX Design
    • Web Design
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Bosch
    • AE
    • Tchibo
    • Audi
    • Volkswagen
    • McDonalds
    • L'Oréal
    • Miele
    • DHL
    • Burger King
    Data sourced from the agency's DesignRush profile

    Cogniteq Reviews & Testimonials

    • Peter Curtis CEO at Bauwow
      5.0

      Mobile App Development Review from Peter Curtis

      It’s comfortable and pretty easy to work with Cogniteq. The company offers competitive prices and a good quality of services. We’ve managed to establish solid ways of working but I believe that for our future project we will move forward in making all the processes even more comfortable for all of us.

    • Jan-Willem Luijters
      Jan-Willem Luijters Head of Delivery at Cellpoint Digital
      5.0

      Mobile App Development Review from Jan-Willem Luijters

      The quality of their staff and their reliable honest management are impressive. Thanks to the contribution from the highly talented Cogniteq staff we implemented the Native Mobile Application on both iOS and Android platforms. On top, Cogniteq helped us increase knowledge of swift (iOS) and Kotlin (Android).

    • Bahador Katouzian
      Bahador Katouzian Creative Director at Go Up Ltd
      5.0

      Web Development Review from Bahador Katouzian

      Cogniteq team helped us with Web development, and we're completely satisfied with the result. Cogniteq is a team of professionals who were clear, responsive, and competent during our work. The team worked ahead of the schedule, we could see the progress during calls and all the feedback on the project status from the PM was clear and comprehensive. Should there be a project that we can’t cover with our internal resources, we will definitely reach out to Cogniteq for a quote again.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Codepoint. Products made with people in mind

    At Codepoint. we empower entrepreneurs and businesses through great digital products that allow them to take the most out of technology. Technology crafted to improve your business...

    Location
    Braga, Portugal
    Number of Employees
    Under 49
    Average Hourly Rate
    $70/hr
    Minimal Budget
    $25,000 - $50,000
    Portfolios Count
    14 Projects Listed

    Codepoint Services

    • Mobile App Development
    • Web Development
    • Software Development
    • Staff Augmentation
    • Product Design
    • Web Design
    • UI/UX Design
    • Digital Strategy
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IT Industry
    • Fintech Industry
    • Standard Technology
    Data sourced from the agency's DesignRush profile
  • Secure Your Competitive Edge, Embrace Digital Transformation

    We understand that every business is unique, with its own set of challenges and aspirations. That's why we offer bespoke custom solutions for web and mobile. We listen, We Care. Our 2 weeks discovery session is complimentory that allows us to ask a lot of questions to get clarity on your vision, tareget...

    Location
    Melbourne, Australia
    Number of Employees
    Under 49
    Average Hourly Rate
    $40/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    2 Projects Listed

    Memorres Digital Services

    • Software Development
    • Mobile App Development
    • Product Design
    • Web Design
    • Web Development
    • Software Testing
    • IT Services
    • Cloud Consulting
    • DevOps Consulting
    • eCommerce Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Wize Mentoring
    • AmanzingCo
    • KISS Professional Solutions
    • Trout
    • AnyHow
    • SayEllo
    • Health Beacon
    • Presto Services Inc.
    • Measurely
    • Clinimise
    Data sourced from the agency's DesignRush profile
  • Experience Is Everything

    Nextbridge LTD offers a robust portfolio of services, including IT strategy consulting, digital transformation, cloud migration, cybersecurity, data analytics, and custom software development. By harnessing advanced technologies like AI, machine learning, and blockchain, Nextbridge equips clients to optimize...

    Location
    Lahore, Pakistan
    Number of Employees
    500 - 999
    Average Hourly Rate
    $40/hr
    Portfolios Count
    2 Projects Listed

    Nextbridge LTD Services

    • AI Development
    • Mobile App Development
    • Staff Augmentation
    • Web Development
    • PPC
    • Software Testing
    • Software Development
    • IT Services
    • DevOps Consulting
    • eCommerce Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Lexus
    • Betterhomes
    • Fhetch iOS
    • RegMatch
    • Matchplicity
    • SmartCommerce
    • Tokyo Bay
    • Boxcheck
    • Orthocare
    • Valvoline
    Data sourced from the agency's DesignRush profile

    Nextbridge LTD Reviews & Testimonials

    • Irfan Shah
      Irfan Shah Review from Google
      4.0

      Irfan Shah's Review Sourced from Google

      Reputable software development company known for its expertise in Nextbridge Software House has been recognized for its professionalism, technical proficiency, and ability to deliver high-quality software solutions. They have a strong team of skilled software engineers, developers, and designers who work on a wide range of projects across various industries. The company's commitment to innovation, customer satisfaction, and adherence to industry best practices has contributed to its positive reputation. Their clients have often praised their ability to understand project requirements, deliver projects within deadlines, and provide ongoing support. Furthermore, Nextbridge Software House has been involved in various technologies such as web development, mobile app development, cloud computing, artificial intelligence, and more. They have experience in working with both startups and established businesses, catering to their unique needs and providing customized solutions.

    • Bilal Sirbuland
      Bilal Sirbuland Review from Google
      4.0

      Bilal Sirbuland's Review Sourced from Google

      Went there few months back regarding Alibaba gold membership. Staff is very cooperative & friendly. Overall working environment seems really good. Offered Maghrib prayers with Jamat & surprised to see so many young parole offering namaz with Jamat on the top floor. Hope to work with next bridge soon 👍

    • Tahir Yasin
      Tahir Yasin Review from Google
      5.0

      Tahir Yasin's Review Sourced from Google

      I spent almost 8 amazing years at Nextbridge, I moved to Dubai now but always regard Nextbridge, it’s management, peers and friends because they gave me great chance to learn and build my career. Undoubtedly, Nextbridge is one of the best software houses in Pakistan.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Digitally Transforming Businesses.

    We are a digital product development company that helps businesses create custom software solutions. Our core competencies involve creating solutions as per business processes and requirements...

    Location
    Noida, India
    Number of Employees
    50 - 99
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    7 Projects Listed

    Honest Digital Services Pvt. Ltd. Services

    • Mobile App Development
    • Software Development
    • IT Services
    • AI Development
    • DevOps Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Flexipayment
    • PepCorns
    • Spot Shot
    • MedPlant Pharmaceuticals, Inc.
    • Texol Energies
    • Verz Design
    • India Fish Company
    • Hush Bunny
    • Giftly
    • Tranxact LLC
    Data sourced from the agency's DesignRush profile
  • Trustful software development partner to make technologies serve your business.

    Jappware is a trustful software development partner for businesses and individual entrepreneurs around the globe. We provide complete transparency in cooperation processes and interact as a strategic partner for all our clients. Providing team augmentation and dedicated teams, we develop software solutions...

    Location
    Lviv, Ukraine
    Number of Employees
    50 - 99
    Average Hourly Rate
    $29/hr
    Minimal Budget
    $10,000 - $25,000

    Jappware Services

    • Staff Augmentation
    • Software Development
    • IT Services
    • AI Development
    • Big Data Analytics
    • Cloud Consulting
    • Cybersecurity
    • DevOps Consulting
    • Software Testing
    • Mobile App Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Unzer
    • Sightfull
    • Vestlane
    • BetterCo.
    • Lean-Case
    • Betts Recruiting
    • Support Warehouse
    Data sourced from the agency's DesignRush profile
  • Your premier IT partner.

    We are inspired by innovation and creativity, and we go beyond providing services to form partnerships in your digital journey. Your success is our priority, and we are committed to being your trusted partner in achieving your aspirations. Join us as we speed up your digital engine and accelerate towards the...

    Location
    Montreal, Canada
    Number of Employees
    Under 49

    EngiNerds Digital Agency Services

    • Logo Design
    • Web Design
    • UI/UX Design
    • eCommerce Development
    • Web Development
    • WordPress Website Design
    • SEO
    • Social Media Marketing
    • IT Services
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Sask Battery
    • B-Town Pizza
    • Terry's Battery
    • Vision India Group
    • Cone Stone
    • Alberta Battery
    • Buvaneswari Astro
    • Finoken
    • Brandon Battery
    • Manitoba Battery
    Data sourced from the agency's DesignRush profile

    EngiNerds Digital Agency Reviews & Testimonials

    • Sumit Sahota
      Sumit Sahota Review from Google
      5.0

      Sumit Sahota's Review Sourced from Google

      Thank you for your help in building our website. We’ll definitely keep you in loop for our future projects

    • tejinder singh brar
      tejinder singh brar Review from Google
      5.0

      tejinder singh brar's Review Sourced from Google

      We recently collaborated with Engi Nerds to develop our business website B-Town Pizza. Their expertise and dedication were evident throughout the process. From the initial design discussions to the final launch, Engi Nerds impressed us. Engi Nerds crafted a visually appealing website that perfectly aligns with our brand. The layout, colors, and overall aesthetics are spot-on. Every pixel mattered to them. Fonts, images, and spacing-everything was meticulously handled. Even after the site went live, Engi Nerds continued to assist us with minor adjustments. In summary, Engi Nerds exceeded our expectations. If you’re seeking top-notch website development services, look no further. They’ve earned our five-star recommendation!

    • a happy life
      a happy life Review from Google
      5.0

      a happy life's Review Sourced from Google

      I had the pleasure of working with Engi Nerds for my WooCommerce WordPress website, and I couldn’t be happier with their exceptional service. From start to finish, they demonstrated expertise, professionalism, and a genuine commitment to excellence. Why I Recommend Engi Nerds: 1. Technical Know-How 2. ⁠Custom Solutions 3. ⁠Responsive Support 4. ⁠Fair Pricing Engi Nerds is the go-to team for anyone seeking reliable, customized solutions for their WordPress website. I wholeheartedly recommend them!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • eCommerce driving growth!

    Developers who are certified in a range of areas can offer the following core solutions: consulting and strategy, user experience (UX) design, e-commerce store development, headless commerce development, performance optimization, marketing automation and sensing, and managed support...

    Location
    Surat, India
    Number of Employees
    100 - 249
    Average Hourly Rate
    $49/hr
    Minimal Budget
    $10,000 - $25,000

    Aureate Labs Services

    • Web Development
    • Web Design
    • eCommerce Development
    • IT Services
    • CRO
    • SEO
    • eCommerce
    • Email Marketing
    • Content Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Fabric Pandit
    • FitnessBug
    • "Miko" - Disney Accelarator
    • Pure Daily Care
    • Lancer Skin Care
    Data sourced from the agency's DesignRush profile

    Aureate Labs Reviews & Testimonials

    • Nitin Akoliya
      Nitin Akoliya Review from Google
      5.0

      Nitin Akoliya's Review Sourced from Google

      Office environment is very nice. Very good for e-commerce solutions. Overall good for if you are looking e-commerce solutions because they provide a best services with the hard work.

    • Jaan Jahan
      Jaan Jahan Review from Google
      5.0

      Jaan Jahan's Review Sourced from Google

      Best Magento team I've ever worked with. Extremely professional... I'm very pleased and will continue to work with them. Always completes tasks quickly and efficiently. Always a pleasure to work with - great communication, great skills. Highly recommend!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Pave The Way To Innovation

    Popway Software Pvt. Ltd., headquartered in Surat, India, brings over 15 years of IT expertise in software design and development, custom ERP and CRM solutionsserving industries such as furniture, healthcare (including dermatology ERP and multi-hospital ERP systems), and printing. We also specialize in web...

    Location
    Surat, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000

    Popway Software Pvt Ltd Services

    • Software Development
    • IT Services
    • eCommerce Development
    • Web Design
    • Mobile App Development
    • CRM Consulting
    • ERP Consulting
    • SEO
    • Social Media Marketing
    • PPC
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Sakhiya Skin Clinic
    • Sharda Hospital
    • Vishwastratis
    • Better Living
    • Fitmantra
    • Lassya Fashion
    • RightChoice Solar
    • Esteem Medical Solution
    • Vfollow
    Data sourced from the agency's DesignRush profile

5 Frequently Asked Questions About IT Outsourcing Companies

What services do IT outsourcing firms provide?

IT outsourcing companies provide on-demand services for network security, infrastructure management, disaster recovery, cloud services, data storage, general technical support, and sometimes, software development. The service entails hiring an external managed service provider (MSP) to handle various IT-related tasks and operate as an extension to the in-house team.  

The following IT services are commonly outsourced:  

  • Technical support  
  • Data security (security audits, malware protection, data backup and recovery)  
  • Tech infrastructure planning  
  • Helpdesk  
  • Application, software, database, and custom platform development  
  • Network management  
  • Web development/web hosting  
  • Telecommunications  
  • Infrastructure – hardware, software, network installation and support  
  • Data center management  
  • Data storage 

What are the different types of IT outsourcing?

When considering IT outsourcing service providers, businesses can choose based on location or collaborating model.  

Location-based IT outsourcing  

  • Offshore outsourcing: Relaying IT tasks to IT providers in distant countries to take advantage of lower labor costs. 
  • Nearshore outsourcing: Sending IT-related work to a company that shares a similar time zone or is geographically close. 
  • Onshore outsourcing: Outsourcing a third-party service provider located in the same country.  

Model-based IT outsourcing 

  • Staff augmentation: Hiring external IT specialists to join the in-house team temporarily and fill skill gaps without full recruitment. 
  • Dedicated team: Assigning a dedicated team that works exclusively for the contracting company. 
  • Managed services: Contracting a third-party company to provide network management services including call centers, network monitoring, and more. 

How much do IT outsourcing service providers charge for their services?

IT outsourcing service providers charge from $15 to $200+ per hour, depending on the services and the provider's location. When considering the cost-to-quality-ratio, businesses commonly hire Eastern European IT outsourcing firms, particularly from Poland, Lithuania, Romania, and Bulgaria. Here’s how other regions compare: 

Region  Average hourly rate 
North America  $100 to $200 
Western Europe $80 to $150
Eastern Europe  $30 to $70
South Asia $20 to $50
Southeast Asia  $15 to $40 
Latin America $25 to $60

 

What is the difference between IT consulting and IT outsourcing?

In simple terms, the difference between IT consulting and IT outsourcing is that consulting helps you decide what needs to be done, while IT outsourcing companies do it for you

An IT consulting firm studies the IT infrastructure, identifies problems, checks for vulnerabilities, and recommends what systems, tools, or processes you should use. By contrast, an IT outsourcing company takes over specific work, such as managing infrastructure, maintaining software, handling support, or running day-to-day IT operations. 

What industries hire most IT outsourcing firms?

The BSFI (banking, financial services, and insurance) sector outsources IT services the most. The majority of institutions in this vertical have a dedicated IT outsourcing firm that handles their software and cloud maintenance.  

Following as a close second are healthcare, retail, and eCommerce verticals. Businesses across these sectors hire IT specialists to accelerate their omnichannel, mobile, and personalization initiatives.  

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